Visual Designer (12 Month FTC/Secondment)

📍 Job Overview

Job Title: Visual Designer (12 Month FTC/Secondment)

Company: Lloyds Banking Group

Location: London, United Kingdom

Job Type: Full-Time, Temporary

Category: Visual Design / Digital Experience Design

Date Posted: June 23, 2026

Experience Level: Mid-Level to Senior (5+ years)

Remote Status: Hybrid (Minimum 2 days/week in office)

🚀 Role Summary

• Design and deliver visually compelling digital experiences for customers and stakeholders, leveraging strong storytelling techniques.

• Collaborate within multidisciplinary, agile design teams to conceptualize and define user interfaces for web and mobile applications.

• Create production assets, including infographics and logos, by applying creative thinking to complex visual design challenges.

• Ensure adherence to existing digital Design Systems and advocate for accessibility standards in all design outputs.

• Utilize prototyping software, primarily Figma, and the Adobe Creative Suite to bring designs to life and communicate outcomes effectively.

📝 Enhancement Note: While the title is "Visual Designer," the responsibilities and required skills clearly indicate a strong focus on digital product design, UX/UI principles, and the creation of engaging customer interfaces within a financial services context. The role emphasizes collaboration within agile teams and adherence to established design systems, suggesting a need for a designer who can both innovate and maintain brand consistency.

📈 Primary Responsibilities

• Apply creative thinking and design expertise to solve complex customer problems and simplify them into intuitive visual solutions.

• Produce a range of design assets, including production-ready graphics, infographics, logos, and other visual elements that align with brand guidelines.

• Design engaging digital interfaces for both web and mobile applications, ensuring a seamless and visually appealing user experience.

• Master and implement storytelling techniques to effectively communicate business objectives, customer insights, and design rationales to various stakeholders.

• Develop interactive prototypes using tools like Figma to visualize design concepts, test user flows, and gather feedback.

• Work collaboratively within agile teams, contributing to the uncovering of priorities, visualization of outcomes, and definition of project scope.

• Engage with design teams and communities of practice to understand objectives and identify opportunities that contribute to positive customer outcomes.

• Design and lay out pages and user interfaces, skillfully and creatively utilizing components from a central design system to achieve an optimal balance of content and UI elements.

• Ensure designs are production-ready and effectively communicated to development teams, ensuring they meet specifications and are usable by a broad range of users.

📝 Enhancement Note: The responsibilities highlight a blend of creative asset creation and strategic digital product design. The emphasis on "storytelling" in a visual context, alongside UI/UX design and adherence to a design system, suggests a need for a designer who can translate business needs and customer insights into tangible, user-friendly digital interfaces. The mention of "experience-led brand digital journeys" points towards a focus on brand consistency and customer journey optimization through design.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong portfolio demonstrating equivalent practical experience and expertise in visual design, UI/UX, and digital product design is paramount.

Experience: A minimum of 5 years of experience within Visual Design is required, with a proven track record in creating experience-led brand digital journeys.

Required Skills:

• Minimum 5 years of experience in Visual Design.

• Proficiency in Figma for prototyping and interface design.

• Strong command of Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign).

• Experience in designing digital interfaces for web and mobile applications.

• Proven ability in creating engaging digital experiences and production assets like infographics and logos.

• Expertise in applying storytelling techniques to design and presentations.

• Understanding and experience with central Design Systems and their application.

• Strong advocate and practical application of accessibility standards (WCAG).

• Collaborative attitude and experience working effectively within multidisciplinary, agile teams.

• Ability to see designs through to delivery, communicating with developers to ensure accurate implementation. Preferred Skills:

• Experience with Microsoft tools such as PowerPoint, Excel, and Acrobat for presentations and documentation.

• Familiarity with user research methodologies and incorporating user feedback into design.

• Experience in financial services or a similarly regulated industry.

• Understanding of Service Design and Interaction Design principles.

• Ability to contribute to or evolve existing design systems.

📝 Enhancement Note: The requirements emphasize practical, hands-on skills with industry-standard design tools. The explicit mention of Figma and Adobe Creative Suite, coupled with the need for experience in designing for web and mobile, points towards a role focused on digital product creation. The emphasis on collaboration, agile methodologies, and accessibility indicates a modern design workflow within a large corporate environment. The "5 years experience" is a key differentiator for mid-to-senior level candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse projects demonstrating experience in visual design for digital products (web and mobile).

• Clearly articulate your role and contributions within each project, especially highlighting collaboration with multidisciplinary teams.

• Include examples of production assets, infographics, and logo designs where applicable.

• Present case studies that detail the problem, your creative process, design solutions, and the impact or outcome of your work.

• Demonstrate proficiency in using Figma for prototyping and presenting interactive designs.

• Highlight projects where you applied storytelling techniques to convey design rationales or business value. Process Documentation:

• Provide examples of how you have translated design system components into cohesive user interfaces.

• Showcase your approach to incorporating accessibility standards into your design process and final deliverables.

• Illustrate your workflow for collaborating with developers and ensuring design fidelity during implementation.

• Include examples of how you have used prototyping to test and iterate on design concepts before development.

📝 Enhancement Note: For a Visual Designer role, especially within a large organization like Lloyds Banking Group, a strong, well-documented portfolio is critical. The emphasis on digital products, design systems, accessibility, and collaboration with agile teams means candidates should curate their portfolios to highlight these specific skills and experiences. Demonstrating the ability to not only create visually appealing designs but also to articulate the "why" and the process behind them, including how they met user needs and business objectives, will be key.

💵 Compensation & Benefits

Salary Range: £72,702 - £80,780 per annum. This range reflects the mid-to-senior level experience required for this role and its location in London, a high cost-of-living area.

Benefits:

• A generous pension contribution of up to 15%.

• An annual performance-related bonus.

• Share schemes, including free shares, offering long-term financial benefits.

• Lifestyle benefits such as discounted shopping.

• 28 days of annual holiday, with bank holidays in addition.

• A range of wellbeing initiatives to support employee health and mental wellness.

• Generous parental leave policies.

Working Hours: Full-time, with a standard working pattern of 40 hours per week. The role operates on a hybrid model, requiring a minimum of two days per week (or 40% of time) spent in the London office.

📝 Enhancement Note: The stated salary range is competitive for a Visual Designer with 5+ years of experience in London. The comprehensive benefits package offered by Lloyds Banking Group is typical for a large financial institution, emphasizing long-term financial security, work-life balance, and employee wellbeing. The hybrid working arrangement is clearly defined, requiring a specific commitment to office-based work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. Lloyds Banking Group is a major player in the UK's financial sector, offering a wide range of banking and financial services. This context implies a need for design that is trustworthy, secure, and user-friendly for a broad customer base, with a strong emphasis on compliance and accessibility.

Company Size: Large (Lloyds Banking Group is a significant FTSE 100 company with tens of thousands of employees globally). This means operations are likely well-defined, with established processes, but also potentially bureaucratic. For a designer, this can offer stability and access to extensive resources, but may require navigating internal processes and stakeholder management.

Founded: The current entity of Lloyds Banking Group was formed in 2009 through the merger of Lloyds TSB and HBOS. Its historical roots trace back much further. This long history suggests a company with established brand identity and a significant impact on the UK economy.

Team Structure:

• The Visual Designer will be part of a multidisciplinary design team, working alongside Researchers, Content Designers, Service Designers, and Interaction Designers.

• The role explicitly states working "as part of agile teams," indicating a project-based, cross-functional structure where designers collaborate closely with product managers, developers, and other stakeholders.

• There will be opportunities to work with and learn from other Visual Designers, suggesting a dedicated design function within product development or digital transformation units. Methodology:

• The team operates using agile methodologies, emphasizing iterative development, collaboration, and rapid feedback loops.

• Design processes will likely involve user-centered design principles, with a focus on solving real customer problems and ensuring human needs are prioritized.

• Adherence to a central design system is a core part of the workflow, promoting consistency and efficiency across digital products.

• Storytelling is a key methodology for communicating design outcomes and business value.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: The company culture at Lloyds Banking Group, as suggested by the description, values collaboration, customer-centricity, and continuous improvement within an agile framework. The emphasis on diversity, equity, and inclusion is also a significant cultural aspect. For a visual designer, this means contributing to a large-scale digital transformation effort where design plays a crucial role in shaping customer experiences and brand perception within a regulated environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior level, requiring a minimum of 5 years of dedicated visual design experience. It offers the opportunity to contribute significantly to large-scale digital projects and work within established design frameworks. The 12-month fixed-term contract (FTC) or secondment status suggests it could be an opportunity for experienced professionals to gain experience within a major financial institution or for internal employees to broaden their skill sets.

Reporting Structure: The Visual Designer will work within multidisciplinary agile teams and engage with other Visual Designers. While a direct reporting manager isn't specified, they would likely report into a Design Lead, Head of Design, or a relevant Product/Project Manager within the digital transformation or product development function.

Operations Impact: The Visual Designer's impact is directly tied to the success of digital customer experiences. By creating intuitive, engaging, and accessible interfaces, they contribute to customer satisfaction, brand loyalty, and potentially increased adoption of digital services, which in turn drives business objectives for Lloyds Banking Group. The emphasis on storytelling also means they influence how the business communicates its value and strategy.

Growth Opportunities:

• Skill Development: Deepen expertise in Figma, advanced prototyping, and accessibility standards. Gain exposure to a wide range of digital products and user needs within the financial services sector.

• Cross-functional Collaboration: Develop stronger collaboration skills by working closely with researchers, content designers, service designers, interaction designers, product managers, and developers.

• Design System Contribution: Opportunity to understand, utilize, and potentially contribute to a large-scale enterprise design system, a valuable skill for many design roles.

• Project Variety: Work on diverse projects within a large organization, offering exposure to different challenges and customer segments.

• Potential for Extension/Permanent Role: While a 12-month FTC, there's always a possibility for contract extension or conversion to a permanent role based on performance and business needs.

📝 Enhancement Note: The role offers a solid platform for a visual designer to hone their digital product design skills within a large, established organization. The FTC/secondment nature is a key aspect to consider, potentially offering flexibility or a specific project focus. Growth is likely to come from deepening expertise in core design skills, understanding complex stakeholder landscapes, and contributing to large-scale digital initiatives.

🌐 Work Environment

Office Type: Hybrid working model. This means the role is based out of the London office at 25 Gresham Street, requiring a minimum of two days per week (40% of time) in the office. The office environment will likely be modern, professional, and designed to support collaborative work, with access to the necessary technology and resources.

Office Location(s): London, 25 Gresham Street. This is a central London location, implying good accessibility via public transport.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on agile teams suggest a workspace designed for interaction, brainstorming, and team-based problem-solving.

• Technology & Tools: Access to industry-standard design software (Figma, Adobe Creative Suite), collaboration platforms, and potentially advanced prototyping tools will be available.

• Team Interaction: Opportunities for face-to-face interaction with fellow designers, product teams, and stakeholders, fostering knowledge sharing and team cohesion.

Work Schedule: Full-time, 40 hours per week. While the core hours are standard, the hybrid nature allows for some flexibility in how the week is structured, balancing office presence with remote work. The company also mentions flexible working options like job sharing, though the primary arrangement is hybrid.

📝 Enhancement Note: The hybrid work environment is a defining characteristic of this role. Candidates should be comfortable with spending a specified amount of time in the London office, engaging in collaborative activities, and leveraging office-based resources. The environment is likely professional and geared towards supporting large-scale digital transformation projects.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of CV and portfolio to assess core skills, experience, and alignment with the role requirements.

• Portfolio Presentation & Discussion: Candidates will likely be asked to present a selection of their work, focusing on projects that demonstrate visual design expertise, UI/UX skills, problem-solving abilities, and experience with design systems and accessibility. Expect to discuss your process, rationale, and outcomes.

• Skills-Based Interview/Challenge: A practical exercise or interview questions designed to assess creative thinking, problem-solving skills, and technical proficiency. This might involve a short design challenge, a critique of existing designs, or scenario-based questions related to visual design in an agile, financial services context.

• Cultural Fit/Team Interview: An opportunity to meet with potential team members (other designers, product managers) to assess collaboration style, communication skills, and alignment with the company's values and working methods.

• Final Interview: Possibly with a senior leader or hiring manager to discuss career aspirations and confirm suitability.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects. Prioritize digital product design, UI/UX, and projects where you've worked within a design system or addressed accessibility.

• Tell a Story: For each project, clearly articulate the problem, your role and process, the creative solutions you developed, and the impact or results. Use visuals effectively to support your narrative.

• Highlight Figma & Adobe Proficiency: Showcase examples of your work created using these tools, and be prepared to discuss your workflow.

• Emphasize Collaboration & Agile: Include projects where you collaborated with multidisciplinary teams and explain how you navigated agile development cycles.

• Demonstrate Accessibility Awareness: If possible, include projects where accessibility was a key consideration and explain your approach.

• Prepare for Questions: Be ready to answer questions about your design decisions, how you handle feedback, and how you stay updated on design trends.

Challenge Preparation:

• Understand the Context: Research Lloyds Banking Group's digital presence, brand guidelines, and their stated commitment to customer experience and accessibility.

• Practice Design Thinking: Be prepared to articulate your approach to problem-solving, from understanding the brief to delivering a solution.

• Figma Proficiency: Ensure you are comfortable with Figma's core features for rapid prototyping and design iteration.

• Accessibility Basics: Brush up on key accessibility principles and how they translate into visual design.

• Storytelling: Practice concisely explaining your design process and outcomes in a compelling narrative.

📝 Enhancement Note: The interview process for a role like this in a large financial institution will likely be structured and thorough. The portfolio is paramount. Candidates should be prepared to not only showcase their visual design skills but also their ability to think strategically, collaborate effectively, and understand the unique requirements of designing for a regulated industry with a strong emphasis on accessibility and user experience.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required and the main tool for prototyping and interface design. Proficiency is essential for creating interactive designs, wireframes, and high-fidelity mockups.

• Adobe Creative Suite: Required, encompassing tools like Photoshop for image manipulation, Illustrator for vector graphics and logos, and potentially InDesign for more complex layout tasks or presentation materials.

Analytics & Reporting:

• While not explicitly required, familiarity with how designs translate into analytics data (e.g., user flow through interfaces, conversion rates) would be beneficial. Understanding how to interpret data to inform design decisions is a plus. CRM & Automation:

• Not directly relevant to the core function of a Visual Designer, but understanding how design impacts user journeys within CRM systems or automated workflows can be advantageous.

📝 Enhancement Note: The technology stack is heavily focused on core design tools. The emphasis on Figma and Adobe Creative Suite means candidates must be proficient in these specific applications. While analytics and CRM tools are not listed as requirements, an awareness of how design impacts user behavior tracked by these systems is a valuable asset for a designer aiming to demonstrate broader business impact.

👥 Team Culture & Values

Operations Values: Lloyds Banking Group emphasizes values such as:

• Help Britain Prosper: A core mission that drives all activities, meaning design should contribute to positive customer and community outcomes.

• Integrity: Operating with honesty and transparency. Designs should be trustworthy and clear.

• Customer Focus: Putting customers at the heart of all decisions. Designs must be user-centered and meet customer needs effectively.

• Teamwork & Collaboration: Working together across departments and disciplines to achieve common goals.

• Respect & Inclusion: Valuing diversity and creating an environment where everyone can thrive. Designs must be inclusive and accessible.

• Excellence: Striving for high standards in all work. Designs should be of high quality and visually polished.

Collaboration Style:

• Agile & Iterative: Expect a fast-paced, iterative approach to design, with continuous feedback and adaptation.

• Cross-functional: Close collaboration with researchers, content designers, service designers, interaction designers, product managers, and developers is fundamental.

• Open Communication: A culture that encourages sharing ideas, providing constructive feedback, and openly discussing design challenges and solutions.

• Design System Advocacy: A commitment to using and championing the established design system for consistency and efficiency.

📝 Enhancement Note: The cultural values of Lloyds Banking Group underscore a commitment to ethical practices, customer well-being, and collective success. For a Visual Designer, this translates into creating designs that are not only aesthetically pleasing but also responsible, inclusive, and aligned with the company's broader societal impact goals. The collaborative and agile approach means designers are integral to the product development lifecycle, not just executing tasks in isolation.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating a Large Organization: Working within a large corporation can involve complex stakeholder landscapes, established processes, and potential for bureaucracy.

• Balancing Brand Consistency with Innovation: Adhering to a strict design system and brand guidelines while also bringing fresh, creative solutions to the table.

• Accessibility in a Regulated Industry: Ensuring all designs meet stringent accessibility standards, which can be challenging but is crucial for a financial institution.

• Rapid Pace of Digital Transformation: Keeping up with evolving digital trends and the company's ambitious transformation goals.

• Fixed-Term Contract/Secondment: Adapting to a temporary role and ensuring maximum impact within the 12-month timeframe.

Learning & Development Opportunities:

• Deepen UX/UI Expertise: Gain hands-on experience with complex digital product design challenges, particularly in the financial services sector.

• Master Design Systems: Become highly proficient in utilizing and understanding the intricacies of large-scale enterprise design systems.

• Enhance Accessibility Skills: Develop advanced knowledge and practical application of accessibility standards and inclusive design principles.

• Cross-Disciplinary Learning: Learn from specialists in research, content design, service design, and interaction design.

• Project Impact: Contribute to significant digital initiatives that have a tangible impact on millions of customers.

📝 Enhancement Note: The challenges presented are typical for a designer in a large, established company undergoing digital transformation. The growth opportunities are significant, focusing on deepening core design skills, gaining exposure to complex enterprise-level design, and contributing to impactful projects within a structured environment. The FTC nature is a key factor to consider for long-term career planning.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex visual design problem you solved for a digital product. What was your process, and what was the outcome?" (Focus on problem-solving, process, and impact).

• "How do you approach incorporating accessibility standards into your design workflow, especially when working with a design system?" (Assesses understanding of accessibility and design systems).

• "Walk us through a project where you used storytelling to communicate your design decisions or influence stakeholders. What were the key elements of your narrative?" (Evaluates communication and strategic thinking).

• "How do you collaborate with developers to ensure your designs are implemented accurately? Can you provide an example?" (Focuses on cross-functional collaboration and delivery). Company & Culture Questions:

• "What interests you about working for Lloyds Banking Group, specifically within our digital design team?" (Assess research and genuine interest).

• "How do you see your skills and experience contributing to our mission of 'helping Britain prosper' through design?" (Connects personal skills to company mission).

• "Describe your experience working in an agile environment. What is your preferred way of collaborating with product managers and developers?" (Assesses agile fit). Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear structure: Problem, Your Role, Process, Solution, Outcome/Impact.

• Highlight Key Skills: Explicitly point out where you used Figma, Adobe Creative Suite, design systems, and accessibility principles.

• Quantify Impact: If possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced support queries, positive user feedback).

• Be Prepared for Technical Questions: Anticipate questions about your design choices, tool usage, and your understanding of UI/UX principles in a financial context.

• Engage and Ask Questions: Show enthusiasm and ask thoughtful questions about the team, the challenges, and the company's design strategy.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design talent, but also strategic thinking, collaborative ability, and an understanding of the specific context of Lloyds Banking Group and the financial services industry. The portfolio presentation is the cornerstone, so practicing how to articulate your work effectively and concisely is crucial.

📌 Application Steps

To apply for this Visual Designer position:

• Submit your application through the official application link provided.

• Portfolio Customization: Tailor your portfolio to highlight projects showcasing digital product design, UI/UX, Figma proficiency, and experience with design systems and accessibility. Prioritize examples relevant to financial services or complex user journeys.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of visual design experience, emphasizing your proficiency with Figma and Adobe Creative Suite, and your experience in agile, multidisciplinary teams. Use keywords from the job description.

• Interview Preparation: Practice your portfolio walkthrough, focusing on clearly explaining your process, design rationale, and the impact of your work. Prepare for behavioral and situational questions related to collaboration, problem-solving, and working within a large organization.

• Company Research: Familiarize yourself with Lloyds Banking Group's mission, values, digital presence, and recent initiatives. Understand their commitment to customer experience and accessibility.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.