UX/UI üzrə təcrübəçi

📍 Job Overview

Job Title: UX/UI üzrə təcrübəçi (UX/UI Intern)

Company: PASHA Insurance ASC

Location: Baku, Azerbaijan

Job Type: FULL_TIME

Category: Design Operations / Product Operations (Internship)

Date Posted: April 19, 2026

Experience Level: Internship (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This internship offers a foundational role within PASHA Insurance's Design Center of Excellence, focusing on the practical application of UX/UI principles in the insurance and fintech sectors.

• The role involves direct support to senior UX/UI designers, contributing to the enhancement of digital products and user experiences through wireframing, mockups, and user research activities.

• Successful candidates will gain exposure to modern product development processes, design systems, and cross-functional collaboration with product and business analysis teams.

• This position is ideal for individuals early in their design careers seeking hands-on experience and mentorship in a dynamic, "Great Place To Work" certified environment.

📝 Enhancement Note: While the title is "UX/UI Intern," the responsibilities suggest a role that bridges design execution with foundational operations support for digital product development. This is an entry-level position designed for learning and contribution within a structured team, aligning with operational efficiency goals by supporting the design pipeline.

📈 Primary Responsibilities

• Provide direct support to UX/UI designers in the creation of user flows, wireframes, and detailed UI mockups for digital insurance and healthcare products.

• Actively participate in the iterative improvement of existing web and mobile digital products, contributing to user experience enhancements.

• Collaborate with the team to work with and maintain design systems and component libraries, ensuring consistency across digital assets.

• Assist in preparing design assets and specifications for smooth handoff to development teams, ensuring clear communication and efficient workflow.

• Participate in user research initiatives, including conducting user interviews and assisting with usability testing sessions to gather valuable insights.

• Conduct competitive analysis and research industry best practices within the digital insurance and fintech sectors to inform design decisions.

• Support the team in documenting design processes and user journey maps to enhance overall product development efficiency.

📝 Enhancement Note: The responsibilities are typical for an intern but are framed to emphasize contribution to operational efficiency within the product development lifecycle. The focus on preparing assets for development handoff and participating in research highlights the support role in maintaining a smooth, integrated product delivery process.

🎓 Skills & Qualifications

Education:

• Pursuing or possessing a Bachelor's degree in Design, Computer Science, or a closely related field is preferred.

Experience:

Required Skills:

• Foundational understanding of core UX/UI principles, user-centered design methodologies, and best practices.

• Familiarity with design and prototyping tools, with a strong preference for Figma.

• Keen attention to detail and a proactive, eager-to-learn attitude.

• Excellent communication and interpersonal skills, essential for effective teamwork and collaboration.

• Basic understanding of user journeys, customer experience (CX), and user empathy.

• Basic knowledge of frontend development concepts, specifically HTML and CSS.

Preferred Skills:

• Experience working with design systems and component libraries.

• Familiarity with user research methodologies (e.g., interviews, surveys, usability testing).

• Exposure to agile development methodologies and cross-functional team collaboration.

• Basic understanding of accessibility standards in UI design.

• Experience with other design tools like Sketch, Adobe XD, or InVision.

📝 Enhancement Note: The requirements emphasize foundational design skills and tool proficiency, crucial for an intern role. The inclusion of frontend basics (HTML/CSS) and language skills (Azerbaijani/English) indicates a need for effective communication and contribution to the technical aspects of design implementation within an international context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing personal or academic design projects is strongly recommended, demonstrating core UX/UI skills.

• Projects should illustrate understanding of user flows, wireframing techniques, and UI mockup creation.

• Evidence of working with design principles, user research insights, or iterative design processes.

Process Documentation:

• Familiarity with processes for preparing design assets for development handoff.

• Understanding of how design decisions are informed by user research and feedback.

• Awareness of design system components and their role in maintaining design consistency.

📝 Enhancement Note: For an intern role, the portfolio expectation is less about extensive professional experience and more about demonstrating foundational understanding and potential. The emphasis is on showcasing the ability to apply learned principles to practical design tasks and understand the workflow from concept to development.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Mentorship from experienced UX/UI designers, providing guidance and skill development opportunities.

• Exposure to modern product development processes and industry-standard tools.

• Opportunity to collaborate within a professional, innovative, and cross-functional team.

• Work experience in a company certified as a "Great Place To Work," signifying a positive and supportive work culture.

Working Hours:

• This is a full-time position. Standard working hours for a full-time role in Azerbaijan are typically 8 hours per day, 5 days a week, totaling 40 hours per week. Specific start and end times will be communicated by the hiring team.

📝 Enhancement Note: Salary estimation is based on general internship compensation trends in Baku for roles requiring design and tech skills. The benefits are directly drawn from the job description, highlighting the developmental and cultural advantages of the internship.

🎯 Team & Company Context

🏢 Company Culture

Industry: Insurance and Financial Services (Fintech)

Company Size: PASHA Insurance is part of PASHA Holding, a significant conglomerate in Azerbaijan, indicating a large, established organization. This implies structured processes, robust resources, and a professional corporate environment.

Founded: PASHA Insurance was established in 2006, signifying over a decade of experience and stability in the Azerbaijani insurance market.

Team Structure:

• The intern will join the Design Center of Excellence, a specialized unit likely comprising experienced UX/UI designers, researchers, and potentially product strategists.

• This team collaborates closely with Business Analysts, Product Managers, and Development teams to drive digital product innovation.

Methodology:

• The team likely employs user-centered design methodologies, supported by agile product development processes.

• Emphasis will be placed on data-driven design decisions, informed by user research, analytics, and competitor analysis.

• Collaboration and iterative feedback loops are expected to be integral to the design and development workflow.

Company Website: https://career.pasha-insurance.az/

📝 Enhancement Note: The context of PASHA Insurance as a large, established player in the Azerbaijani market, and its belonging to PASHA Holding, suggests a professional, well-resourced environment. The "Design Center of Excellence" implies a focus on high standards and strategic design within the company's digital transformation efforts.

📈 Career & Growth Analysis

Operations Career Level: Internship

Reporting Structure:

• The intern will report to a senior UX/UI designer or a Design Center Manager. This direct reporting line ensures structured mentorship, task assignment, and performance feedback.

Operations Impact:

• While an intern's direct impact is limited by experience, their contribution to improving digital products directly influences user satisfaction and engagement.

Growth Opportunities:

• Skill Development: Intensive mentorship from experienced designers, hands-on experience with industry-standard tools (Figma), and exposure to real-world product development cycles.

• Career Progression: Successful completion of the internship may lead to opportunities for further specialization within UX/UI design, product management, or related roles within PASHA Insurance, depending on performance and business needs.

• Industry Exposure: Gaining practical experience in the insurance and fintech sectors, understanding their unique design challenges and opportunities.

📝 Enhancement Note: The growth analysis focuses on the developmental aspect of an internship. It highlights how this role serves as a stepping stone, providing essential skills and experience for future roles in design and product operations, particularly within the financial services sector.

🌐 Work Environment

Office Type: On-site, within PASHA Insurance's corporate offices in Baku.

Office Location(s): Baku, Azerbaijan. Specific office address details would be provided upon offer.

Workspace Context:

• The Design Center of Excellence is likely equipped with modern design tools and technologies.

• The environment is expected to be professional and collaborative, fostering interaction with experienced designers and other team members.

• The workspace will facilitate direct mentorship and on-the-job training.

Work Schedule:

• Full-time, typically 5 days a week. The schedule will be structured to allow for learning and collaboration while meeting project deadlines. Flexibility may be offered within standard business hours, but consistent presence is expected for on-site collaboration and mentorship.

📝 Enhancement Note: The emphasis on an on-site environment reinforces the importance of direct mentorship and collaborative learning, which are key benefits of this internship. The "Great Place To Work" certification is a significant indicator of a positive and engaging work culture.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Application Review: Screening of resumes and cover letters for basic qualifications and alignment with the role.

2. Portfolio Submission/Review: Candidates may be asked to submit their portfolio for evaluation of design skills, creativity, and understanding of UX/UI principles.

3. First Interview: Typically with an HR representative and/or a hiring manager to assess cultural fit, communication skills, motivation, and basic technical understanding.

4. Technical/Skills Assessment: This might involve a practical design exercise (e.g., a small wireframing task, critique of an existing UI) or a discussion about personal/academic projects to gauge UX/UI knowledge.

5. Final Interview: Potentially with senior leadership or key team members to discuss the role in more detail, assess problem-solving abilities, and confirm fit within the Design Center of Excellence.

Portfolio Review Tips:

• Showcase Process: Clearly articulate your design process for each project – from understanding the problem to ideation, wireframing, prototyping, and testing.

• Highlight User Focus: Demonstrate how you considered user needs, conducted research (even if academic), and translated insights into design solutions.

• Tool Proficiency: Clearly indicate which design tools you used (e.g., Figma) and your level of comfort with them.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-quality mockups and clear descriptions.

• Contextualize Projects: For personal or academic projects, explain the brief, your role, the challenges faced, and the outcomes.

Challenge Preparation:

• Be prepared to discuss fundamental UX/UI concepts (e.g., usability heuristics, user personas, information architecture).

• Practice articulating your design thinking process and rationale behind design decisions.

• Review common UI patterns and best practices for web and mobile applications.

• Familiarize yourself with Figma's core features.

• Think about how you would approach a simple design problem presented to you.

📝 Enhancement Note: The interview process is structured to evaluate both foundational design skills and the candidate's potential for growth and integration into the team. The portfolio review emphasizes process and user-centricity, crucial for demonstrating design thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the preferred design tool, expected for wireframing, UI design, prototyping, and collaboration. Proficiency in Figma is a key requirement.

• Adobe Creative Suite (Optional): Familiarity with Photoshop or Illustrator for asset creation or graphic design tasks might be beneficial.

• Prototyping Tools: Experience with InVision, Adobe XD, or other prototyping software could be a plus, though Figma's prototyping capabilities are often sufficient.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tools are listed as primary requirements for this intern role, but understanding how design impacts user journeys within CRM-integrated systems is relevant.

📝 Enhancement Note: The explicit mention of Figma as the preferred tool is critical. Interns are expected to be proficient or quickly learn this tool, as it's central to the design workflow and team collaboration.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that drives all design decisions, ensuring products are intuitive and meet user needs.

• Collaboration: Strong emphasis on teamwork, open communication, and cross-functional partnerships to achieve shared goals.

• Innovation: Encouraging creative problem-solving and exploring new approaches to digital product development.

• Excellence: A commitment to high-quality design and continuous improvement, reflected in the "Design Center of Excellence" and "Great Place To Work" certifications.

• Efficiency: Focus on streamlined processes, effective tool utilization, and timely delivery of design assets.

Collaboration Style:

• Open and communicative, with regular team meetings and feedback sessions.

• Cross-functional collaboration with product managers, business analysts, and developers is standard.

• A culture that values learning from each other, with senior designers mentoring interns.

• Constructive feedback is encouraged to foster continuous improvement in both individuals and processes.

📝 Enhancement Note: The team culture aligns with modern design operations principles, emphasizing collaboration, user advocacy, and a commitment to quality and continuous improvement. This is crucial for an intern to integrate and learn effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Learning Curve: Adapting to a professional design environment, complex domain knowledge (insurance/fintech), and company-specific tools and processes.

• Balancing Support and Learning: Effectively supporting senior designers while also actively seeking learning opportunities and developing personal skills.

• Translating Theory to Practice: Applying academic knowledge of UX/UI principles to real-world, business-driven design challenges.

• Cross-functional Communication: Effectively communicating design ideas and rationale to non-design stakeholders.

Learning & Development Opportunities:

• Direct Mentorship: Guidance from experienced UX/UI designers on design techniques, tools, and career development.

• Hands-on Project Experience: Working on actual digital products that impact thousands of users.

• Process Exposure: Gaining insight into the full product development lifecycle, from research and design to development handoff.

• Industry Insight: Understanding the nuances of designing for the insurance and fintech sectors.

• Networking: Building professional relationships within PASHA Insurance and the broader design community.

📝 Enhancement Note: The challenges are framed positively as opportunities for growth, particularly highlighting the learning and development aspects inherent in an internship.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a design project you're proud of and your role in it." Prepare to walk through your portfolio, focusing on your process, the problem you solved, and the outcome. Emphasize your specific contributions and what you learned.

• "How do you approach understanding user needs for a new feature?" Discuss user research methods, empathy mapping, and how you would translate user insights into design solutions.

• "Describe your experience with Figma or other design tools." Be ready to discuss your proficiency, favorite features, and how you use these tools for wireframing, UI design, and prototyping.

Company & Culture Questions:

• "Why are you interested in interning at PASHA Insurance, specifically in UX/UI?" Connect your career aspirations to the company's mission, industry, and the specific role. Mention your interest in insurance/fintech and digital transformation.

• "How do you handle constructive feedback?" Provide an example of how you've received and acted upon feedback to improve your work.

Portfolio Presentation Strategy:

• Select Key Projects: Choose 2-3 projects that best showcase your skills and align with the role's requirements.

• Structure Your Narrative: For each project, clearly explain the problem, your objective, your process (research, ideation, design), your solution, and the results or learnings.

• Focus on Process: Demonstrate your thinking and methodology, not just the final visuals.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges, and how you would improve the design if given more time.

• Showcase Figma Skills: If possible, have a live Figma file ready or be prepared to discuss specific Figma techniques you used.

📝 Enhancement Note: The interview preparation focuses on demonstrating not just technical skills but also the candidate's thought process, problem-solving abilities, and cultural fit, which are crucial for an intern role in a professional setting.

📌 Application Steps

To apply for this operations-focused UX/UI internship:

• Submit your application through the provided link on the PASHA Insurance career portal.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight relevant UX/UI skills, academic projects, and any experience with Figma or similar design tools. Showcase your understanding of the design process and user-centered thinking.

• Resume Optimization: Clearly articulate your educational background, any design-related coursework, and specific skills such as UX/UI principles, Figma proficiency, HTML/CSS basics, and language capabilities (Azerbaijani/English). Quantify achievements where possible.

• Interview Preparation: Thoroughly research PASHA Insurance, its digital products, and the insurance/fintech industry. Prepare specific examples of your design work and be ready to discuss your motivations and learning goals for the internship. Practice articulating your design process.

• Company Research: Understand PASHA Insurance's mission, values, and its commitment to digital transformation and user experience. This will help you tailor your responses during the interview and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.