UX/UI Designer | Mid-Senior | Apps | Saily

📍 Job Overview

Job Title: UX/UI Designer | Mid-Senior | Apps | Saily

Company: Nord Security (Saily)

Location: Warsaw, Masovian Voivodeship, Poland

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: May 28, 2026

Experience Level: Mid-Senior (5-10 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Design and iterate on features for Saily's mobile application, focusing on a seamless and intuitive user experience.

• Conduct user interviews and testing to uncover pain points and validate design solutions, ensuring a customer-centric approach.

• Collaborate closely with a cross-functional "AI-native Product Engineering" team, including Product Owners, Engineers, and Copywriters, to deliver end-to-end product solutions.

• Translate complex ideas into clear, intuitive, and well-reasoned prototypes, mapping user flows and designing interactions across the full product lifecycle.

• Contribute to elevating the team's capabilities by providing user insights and fostering a culture of curiosity, learning, and continuous improvement.

📝 Enhancement Note: This role is within an "AI-native Product Engineering" culture, implying a unique blend of human design expertise augmented by AI agents for code generation and task automation. The focus is on empowering "Engineers" (designers in this context) to solve customer problems end-to-end, emphasizing impact, autonomy, and data-backed decision-making. While the title is UX/UI Designer, the responsibilities suggest a Product Designer role with a strong emphasis on user research and interaction design for a mobile application.

📈 Primary Responsibilities

• Design new features and enhance existing ones within the Saily mobile application, ensuring alignment with user needs and business objectives.

• Independently plan and execute user interviews to gather qualitative feedback and identify user experience challenges.

• Develop comprehensive user journey maps, wireframes, mockups, and interactive prototypes for complex features.

• Collaborate with Product Owners and Engineers to define product requirements, technical constraints, and design specifications.

• Conduct user testing sessions to validate design hypotheses and iterate on solutions based on feedback and performance data.

• Advocate for user-centric design principles throughout the product development process, influencing product strategy and roadmap.

• Stay abreast of native app design system updates and leverage them to ensure design consistency and efficiency.

• Integrate knowledge of haptics and microanimations to enhance user engagement and delight.

• Present design concepts and rationale clearly and persuasively to stakeholders, including leadership.

• Contribute to the continuous improvement of design processes and workflows within the AI-native engineering team.

📝 Enhancement Note: The responsibilities highlight a proactive and autonomous role. The emphasis on "end-to-end" ownership within an "AI-native" framework suggests that the designer will not only design but also potentially be involved in validating the implementation and impact of their designs, possibly with AI assistance in development.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of design principles and problem-solving is paramount. A degree in HCI, Design, Computer Science, or a related field is beneficial.

Experience: 5-10 years of professional experience in User Interface (UI) and User Experience (UX) design, with a significant focus on mobile application design. Proven track record of shipping successful product design solutions.

Required Skills:

• Extensive experience in UI design and interaction design for mobile applications.

• Deep understanding and practical application of user-centered design (UCD) best practices and methodologies.

• Proficiency in native app design systems (iOS Human Interface Guidelines, Android Material Design) and ability to adapt them.

• Expertise in creating low-fidelity (lo-fi) and high-fidelity (hi-fi) prototypes.

• Advanced proficiency with design and prototyping tools, specifically Figma.

• Strong analytical skills and ability to make data-backed design decisions.

• Demonstrated ability to frame complex problems and design intuitive user interactions.

• Excellent problem-solving skills and a proactive approach to identifying and addressing UX issues.

• A strong ownership mindset, taking responsibility for design outcomes from conception to deployment. Preferred Skills:

• Experience with user research methodologies, including conducting user interviews and usability testing.

• Knowledge of haptics and microanimation principles to enhance user experience.

• Familiarity with AI agents or AI-assisted design tools and workflows.

• Experience working within an Agile or lean product development environment.

• Understanding of front-end development principles to facilitate collaboration with engineers.

• Ability to articulate design decisions and their impact on business metrics.

📝 Enhancement Note: The "Mid-Senior" level implies that candidates should be able to work independently, mentor junior designers if applicable, and contribute strategically to product decisions. The "AI-native" context suggests an openness to leveraging new technologies in the design process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of 3-5 case studies showcasing end-to-end product design processes for mobile applications.

• Each case study should clearly articulate the problem statement, design process, user research conducted, design solutions, and measurable outcomes.

• Demonstrations of user-centric design application, highlighting how user needs drove design decisions.

• Examples of mapping out user flows, designing intuitive interactions, and creating clear prototypes.

• Evidence of working with or adapting native app design systems. Process Documentation:

• Case studies should detail the iterative design process, including user testing, feedback incorporation, and refinement of solutions.

• Highlight the use of design and prototyping tools (Figma) in creating and presenting design solutions.

• Showcase analytical thinking and data-backed decision-making where applicable, linking design choices to user behavior or business impact.

• For this role, demonstrate how you would collaborate within an "AI-native Product Engineering" team, potentially outlining how AI could augment your design process or how you've leveraged data for efficiency.

📝 Enhancement Note: Given the "AI-native" culture, portfolios that demonstrate adaptability and a forward-thinking approach to design tools and processes, potentially including AI-assisted workflows, will be highly valued. The focus should be on tangible impact and problem-solving.

💵 Compensation & Benefits

Salary Range: Gross Salary: 17,600 - 29,500 PLN/month (approx. €3,900 - €6,500/month, subject to exchange rate fluctuations).

Benefits:

• Professional Development: Access to extensive training programs (online and offline), mentorship opportunities, and career-switch possibilities within Nord Security.

• Flexible Work Environment: Hybrid work model with 3 days in the office and 2 days remote. Additional "Work from Anywhere" flexibility for creative boosts.

• Health & Wellness:

  • Online workouts led by Physical Well-Being experts.
  • Multisport card for access to gyms, pools, and fitness classes.
  • Free psychologist consultations and dedicated mental health events.
  • Premium access to wellness apps (Calm, Headspace, Mindletic).
  • Private health insurance for comprehensive coverage.

• Special Treats & Recognition: Gifts for birthdays, anniversaries, weddings, and new family members.

• Company Culture & Events: Participation in iconic Nord Security celebrations, team-building activities, knowledge-sharing events, and an annual "Workation" abroad.

Working Hours: Standard 40-hour work week. The hybrid model offers flexibility in managing in-office and remote days.

📝 Enhancement Note: The salary range provided is for gross monthly income in Polish Złoty. The listed benefits are extensive and reflect a strong focus on employee well-being, professional growth, and company culture, which are key differentiators for Nord Security. The "Workation" is a significant perk indicating a strong emphasis on team bonding and employee experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Cybersecurity and Connectivity Services (Saily is part of Nord Security, known for NordVPN, NordPass, etc.). Saily focuses on providing seamless mobile data solutions for travelers. The team operates under an "AI-native Product Engineering" culture.

Company Size: Nord Security is a large, global organization, though Saily operates as a distinct product/team within it. The emphasis on "AI-native Product Engineering" suggests a lean, agile, and empowered team structure within the larger corporate framework.

Founded: Nord Security was founded in 2012. Saily's specific founding or integration timeline is not detailed but it represents a key product offering for travelers.

Team Structure:

• Operates within an "AI-native Product Engineering" culture where engineers are autonomous and responsible for end-to-end problem-solving.

• AI Agents act as enablers, writing code and handling repetitive tasks to maximize engineer impact.

• Cross-functional collaboration is key, involving CEO, Product Owners, Engineers, and Copywriters.

• Emphasis on curiosity, learning, and sharing responsibilities across the team. Methodology:

• Focus on customer-centric product development, ensuring a hassle-free travel experience.

• Growth is valued over comfort, contribution over hierarchy, and impact over process.

• Engineers are given context, autonomy, and AI as a multiplier.

• Iterative design and development based on user feedback and data.

Company Website: https://nordsecurity.com/ (Saily product information is likely integrated within this umbrella).

📝 Enhancement Note: The "AI-native Product Engineering" culture is the defining characteristic. This means designers need to be comfortable with rapid iteration, autonomy, and potentially leveraging AI tools in their workflow. It's a culture that prioritizes impact and problem-solving over rigid processes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior UX/UI Designer, implying significant autonomy and responsibility. The "Engineer" designation within the AI-native culture suggests a high level of ownership, akin to a Product Designer role that drives feature development end-to-end.

Reporting Structure: While not explicitly detailed, the description implies close collaboration with CEO, Product Owners, and Engineers. The designer will likely report into a Product or Design lead within the Saily product team.

Operations Impact: The designer's work directly impacts the user experience of a product used by millions of travelers worldwide. Success in this role means improving customer satisfaction, driving adoption, and contributing to Saily's growth by making the app more intuitive, efficient, and engaging.

Growth Opportunities:

• Skill Advancement: Deepen expertise in mobile UX/UI design, user research, and interaction design. Opportunity to explore and integrate AI tools into the design workflow.

• Leadership Potential: As a Mid-Senior, there's potential to take on more complex projects, mentor junior team members, and influence product strategy. The emphasis on autonomy could lead to leadership roles within the product engineering teams.

• Cross-functional Exposure: Gain experience working closely with business leaders (CEO), product management, and engineering in a fast-paced, innovative environment. Opportunities for career switching within the broader Nord Security umbrella.

• Learning Resources: Benefit from extensive training programs, mentorship, and access to industry-leading tools and resources.

📝 Enhancement Note: The "AI-native" culture suggests a dynamic environment where continuous learning and adaptation are crucial. This role offers significant opportunities for professional growth by pushing boundaries in product design and technology integration.

🌐 Work Environment

Office Type: Hybrid work environment, requiring 3 days per week in the Warsaw office. This suggests a blend of focused individual work at home and collaborative, in-person interaction at the office.

Office Location(s): Warsaw, Poland. Specific office details are not provided, but it's implied to be a modern workspace conducive to collaboration.

Workspace Context:

• Collaborative Environment: The office days are intended for team collaboration, brainstorming, and in-person discussions with CEO, Product Owners, and Engineers.

• Technology & Tools: Access to industry-standard design and prototyping tools (Figma) is expected. The "AI-native" culture implies potential access to or experimentation with AI-driven tools to enhance productivity.

• Team Interaction: Frequent interaction with cross-functional team members to ensure cohesive product development and a shared understanding of user needs and business goals.

Work Schedule: A standard 40-hour work week is typical, with the hybrid model offering flexibility. The "Work from Anywhere" option provides additional freedom for creative rejuvenation.

📝 Enhancement Note: The hybrid model aims to balance the benefits of in-person collaboration with the flexibility and focus that remote work can provide. This setup is designed to foster both strong team cohesion and individual productivity for designers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review applications, potentially using AI-based tools to assess skills and experience against role requirements.

• Portfolio Review: Candidates will be asked to present their portfolio, focusing on case studies that demonstrate their process, problem-solving skills, and impact on mobile app design. Be prepared to discuss specific design decisions and their rationale.

• Technical/Design Interview: This stage will likely involve discussions on UX/UI principles, mobile design best practices, Figma proficiency, and how you approach user research and validation. Expect scenario-based questions related to design challenges.

• Team/Cultural Fit Interview: Interaction with potential team members (Product Owners, Engineers, potentially leadership) to assess collaboration style, alignment with the "AI-native Product Engineering" culture, and ownership mindset.

• Final Interview: May involve the CEO or senior leadership to discuss strategic thinking and overall fit.

Portfolio Review Tips:

• Structure: Organize your portfolio with clear case studies. For each, detail the problem, your role, the process, key decisions, and the outcome (quantified if possible).

• Focus on Process: Emphasize your problem-solving methodology, user research insights, and iterative design approach. Show how you arrived at your solutions.

• Showcase Figma Mastery: Highlight complex interactions, component systems, or collaborative features you've utilized in Figma.

• "AI-native" Angle: If you have experience with AI-assisted design tools or workflows, be prepared to discuss them. Otherwise, express enthusiasm for learning and adapting to such methodologies.

• User Advocacy: Clearly demonstrate how you champion the user throughout the design process.

Challenge Preparation:

• Be ready for a design challenge that might involve a hypothetical feature for Saily or a similar app. Focus on rapid problem framing, user-centric ideation, and presenting a clear, well-reasoned solution.

• Prepare to articulate your design decisions based on user needs, business goals, and technical feasibility.

• Practice presenting your work concisely and persuasively, anticipating questions about trade-offs and alternative solutions.

📝 Enhancement Note: The explicit mention of AI in the application process suggests candidates should be prepared for AI-assisted screening and potentially discuss their familiarity or openness to AI tools in design. Highlighting data-backed decision-making and a strong ownership mindset will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. High proficiency is required.

• Prototyping Tools: Beyond Figma, familiarity with other advanced prototyping techniques or tools might be beneficial.

• User Research Tools: Experience with platforms for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Lookback).

Analytics & Reporting:

• While not explicitly listed as a designer tool, an understanding of how design impacts analytics and reporting is valuable. Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to understand user behavior post-launch. CRM & Automation:

• Not directly applicable to the designer role, but understanding how design integrates with product management workflows and potentially CRM data for user segmentation can be advantageous.

📝 Enhancement Note: Figma is the core tool. The "AI-native" aspect might imply future or current integration with AI tools for design assistance, code generation, or data analysis, so an adaptable mindset towards new technologies is key.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: The ultimate focus is on providing travelers with a comfortable, connected, and hassle-free journey.

• Growth & Learning: Valuing personal and professional growth over comfort, encouraging continuous learning and skill development.

• Impact Driven: Prioritizing tangible impact and results over rigid processes or hierarchy.

• Autonomy & Ownership: Empowering individuals with context and independence to do their best work and take full responsibility for outcomes.

• Curiosity & Collaboration: Fostering an environment where asking questions, sharing knowledge, and working together is paramount.

Collaboration Style:

• Cross-functional Integration: Tight collaboration with Product Owners, Engineers, Copywriters, and potentially CEO, in an "AI-native Product Engineering" setting.

• Mutual Respect & Feedback: Encouraging open communication and constructive feedback to drive product improvement and team growth.

• Agile & Iterative: Working in a fast-paced, iterative manner, adapting quickly to new insights and challenges.

• AI Augmentation: A collaborative dynamic where human ingenuity is amplified by AI agents.

📝 Enhancement Note: The team culture strongly emphasizes autonomy, impact, and a forward-thinking approach, particularly with the integration of AI. Candidates who thrive in self-directed environments and are excited by technological innovation will fit well here.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing AI and Human Design: Effectively integrating AI tools into the design workflow without compromising creative integrity or user empathy. Understanding where AI excels and where human oversight is critical.

• Rapid Iteration in an "AI-native" Environment: Adapting to a fast-paced development cycle driven by AI augmentation, requiring quick design responses and validation.

• End-to-End Ownership: Taking full responsibility for design solutions from ideation through to implementation and impact analysis, demanding a broad skillset and proactive problem-solving.

• Scaling Design for Millions: Designing for a large and growing user base while maintaining a high standard of user experience and performance.

Learning & Development Opportunities:

• AI in Design: Gaining hands-on experience with AI tools and understanding their application in product design and engineering workflows.

• Product Strategy Influence: Opportunity to significantly influence the product direction and user experience of a widely used travel app.

• Cross-Disciplinary Expertise: Developing a deeper understanding of engineering, product management, and AI implementation through close collaboration.

• Industry Exposure: Working within Nord Security provides exposure to the broader cybersecurity and connectivity industry.

📝 Enhancement Note: The challenges are framed as opportunities to learn and grow, particularly in the innovative "AI-native" space. This role is ideal for someone looking to be at the forefront of how AI is transforming product development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used user research to significantly change a product's direction. How did you approach the research, and what was the outcome?" (Focus on user advocacy, data-backed decisions, and impact).

• "How would you approach designing a new feature for a travel app like Saily, considering our 'AI-native Product Engineering' culture? Walk me through your process." (Highlight your design process, collaboration style, and openness to AI integration).

• "Imagine a user reports a critical usability issue with our app. How would you diagnose the problem, propose a solution, and ensure it's implemented effectively?" (Demonstrate problem-solving, user empathy, and cross-functional collaboration skills). Company & Culture Questions:

• "What interests you about Saily and Nord Security's mission, particularly our 'AI-native Product Engineering' approach?" (Research Saily's value proposition and Nord Security's broader mission. Express enthusiasm for innovation and AI).

• "How do you handle receiving critical feedback on your designs from peers or stakeholders?" (Emphasize your openness to feedback, iterative process, and focus on product improvement).

• "Describe a situation where you took ownership of a project or problem beyond your defined role." (Showcase your proactive attitude and commitment to impact). Portfolio Presentation Strategy:

• Narrative Flow: Structure your case studies as compelling stories, highlighting the journey from problem to solution and impact.

• Quantify Impact: Wherever possible, use metrics (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the success of your designs.

• Visual Clarity: Ensure your visuals (wireframes, mockups, prototypes) are clean, well-organized, and easy to understand.

• Process Transparency: Clearly explain why you made certain design decisions, referencing user research, data, or design principles.

• Tool Proficiency: Be ready to discuss your experience with Figma and any other relevant tools, and how they facilitated your process.

📝 Enhancement Note: Prepare to discuss your understanding and potential application of AI in design, even if you don't have direct experience. The company is clearly investing in this area. Emphasize your ability to work autonomously and drive results.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Ashby link.

• Portfolio Customization: Curate your portfolio to prominently feature 3-5 mobile app design case studies that demonstrate end-to-end ownership, user-centricity, and measurable impact. Ensure your Figma proficiency is evident.

• Resume Optimization: Tailor your resume to highlight your 5-10 years of experience in mobile UX/UI design, specifically mentioning experience with user interviews, prototyping, and working within cross-functional teams. Weave in keywords like "user-centered design," "interaction design," and "Figma."

• Interview Preparation: Practice discussing your design process, how you handle feedback, and your approach to problem-solving. Prepare to articulate why you're excited about Saily's mission and the "AI-native" culture. Be ready to present your portfolio confidently.

• Company Research: Familiarize yourself with Saily's product offering and Nord Security's broader suite of products. Understand their commitment to AI and innovation in their "AI-native Product Engineering" culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.