UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: The Citco Group Limited

Location: Cork, Co. Cork, Ireland

Job Type: Full time

Category: UX/UI Design

Date Posted: 2026-05-19T10:41:24

Experience Level: Mid-level (3-5 years)

Remote Status: On-site (Cork)

🚀 Role Summary

• Drive user-centered design initiatives within a global technology team focused on financial services software.

• Translate complex business requirements and user feedback into intuitive and elegant user interface designs.

• Develop and iterate on prototypes, wireframes, and high-fidelity mockups to visualize user flows and interaction models.

• Collaborate closely with product managers, engineers, and business stakeholders to ensure cohesive and high-quality user experiences across all digital products.

📝 Enhancement Note: Although this role is listed as UX/UI Designer, the context of Citco's industry (financial services, fund services, corporate governance) suggests a strong need for understanding complex workflows and data visualization. The role's location in Ireland and reporting structure to London indicate a key position within the EMEA technology hub.

📈 Primary Responsibilities

• Deliver comprehensive UX/UI design deliverables, including user research insights, user personas, journey maps, wireframes, interactive prototypes, and high-fidelity visual designs.

• Conduct user research, usability testing, and gather feedback to inform design decisions and validate design solutions.

• Develop and maintain design systems and style guides to ensure consistency and efficiency across all product interfaces.

• Partner with product management to define product strategy and roadmap from a user experience perspective.

• Work closely with engineering teams to ensure accurate implementation of designs and provide ongoing design support throughout the development lifecycle.

• Advocate for user needs and design best practices within cross-functional teams, influencing product direction and prioritization.

• Contribute to the continuous improvement of design processes and methodologies within the global Design group.

📝 Enhancement Note: The description emphasizes "upstream design processes" and "advocating prioritization of design-centered changes," suggesting a proactive role in defining product direction rather than just executing existing requirements. The mention of "service blueprints" as a deliverable indicates a holistic approach to user experience that spans beyond just the digital interface.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: 3-5 years of professional experience in UX/UI design, with a strong portfolio showcasing relevant work.

Required Skills:

• Demonstrated expertise in user research methodologies, including interviews, surveys, and usability testing.

• Proficiency in creating wireframes, mockups, interactive prototypes, and high-fidelity designs using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

• Strong understanding of UX fundamentals, including user-centered design principles, information architecture, and interaction design.

• Experience in developing and utilizing design systems to ensure consistent and scalable design solutions.

• Proven ability to collaborate effectively with cross-functional teams, including product managers, engineers, and business stakeholders.

• Excellent visual design skills with a keen eye for aesthetics, typography, and layout.

• Strong analytical and problem-solving skills, with the ability to translate complex requirements into intuitive user interfaces.

Preferred Skills:

• Experience in the banking, trading, or accounting product sectors.

• Experience with research methods beyond usability testing, such as A/B testing analysis or user analytics interpretation.

• Familiarity with agile development methodologies and their impact on design workflows.

• Experience designing for complex enterprise-level applications.

📝 Enhancement Note: The requirement for 3-5 years of experience, coupled with the need to contribute to "upstream design processes," suggests this role is more than an entry-level position. It requires a candidate who can operate with a degree of autonomy and strategic input.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX/UI design projects, demonstrating a strong understanding of the design process from research to final implementation.

• Case studies that clearly articulate the problem, your role, the design process, key decisions, and the impact of your solutions.

• Examples of wireframes, interactive prototypes, and high-fidelity mockups.

• Evidence of collaboration with stakeholders and engineers, showing how you integrated feedback and technical constraints.

Process Documentation:

• Ability to document design processes, user flows, and interaction specifications clearly and concisely.

• Experience in creating service blueprints to map out end-to-end user journeys and service touchpoints.

• Deliverables should be well-organized and presented in a manner that facilitates understanding and implementation by engineering teams.

📝 Enhancement Note: The emphasis on "service blueprints" and delivering "hi-fidelity specifications to engineering streams" highlights the need for a candidate who can translate abstract ideas into actionable design documentation for development teams. The portfolio should reflect this capability.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for UX/UI Designers with 3-5 years of experience in Ireland, the estimated salary range for this role in Cork is €45,000 - €65,000 annually. This estimate considers the cost of living in Cork, the company's industry (financial services), and the seniority of the role.

Benefits:

• Comprehensive health and wellness programs.

• Opportunities for professional development, including training and education support.

• Flexible working arrangements to promote work-life balance.

• Pension scheme and life assurance.

• Potential for international travel to other Citco locations.

• Employee assistance programs.

Working Hours: Full-time, typically 40 hours per week. While standard office hours are expected, the company offers flexible working arrangements, which may allow for some adjustment based on team needs and project demands.

📝 Enhancement Note: The provided benefits list is general. Candidates are encouraged to inquire about specific details pertaining to the Cork location, as mentioned in the job description. The salary estimate is derived from aggregated data for similar roles in Ireland, factoring in the financial services sector's typical compensation structure and the specified experience level.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, Fund Services, Corporate Governance, and Asset Services. Citco is a global leader in providing these services, managing over $1 trillion in assets. This industry context implies a need for precision, reliability, and a deep understanding of complex financial operations.

Company Size: Citco operates globally with staff in 80 offices, indicating a large, established organization with significant resources and a global footprint. This size often translates to structured processes, opportunities for cross-functional collaboration, and potential for career advancement.

Founded: While the founding date is not explicitly stated, Citco has a long history in financial services, suggesting a stable and experienced organization.

Team Structure:

• The UX/UI Designer will join a global Design group, indicating a centralized function that supports various product lines.

• The role reports to the EMEA Design Manager based in London, suggesting a regional reporting line within the global structure.

Methodology:

• The technology and innovation team invests heavily in R&D to deliver award-winning products.

• The design group participates in "upstream design processes," implying a strategic involvement in product definition and ideation.

• Emphasis is placed on delivering "elegant user experience design" and integrating user feedback into ongoing specifications.

Company Website: https://www.citco.com/

📝 Enhancement Note: Citco's focus on financial services means that the UX/UI Designer will likely work on applications that require high levels of data accuracy, security, and efficiency. Understanding the nuances of financial workflows will be critical for success.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX/UI Designer, requiring 3-5 years of experience. It involves significant responsibility for design deliverables, user research, and collaboration with key stakeholders. The role is expected to contribute to product strategy and advocate for design best practices.

Reporting Structure: The UX/UI Designer reports to the EMEA Design Manager in London. This structure provides mentorship and strategic direction from a senior design leader while allowing for day-to-day collaboration with local teams and international product development groups.

Operations Impact: The UX/UI Designer's work directly impacts the usability and effectiveness of Citco's software solutions. By creating intuitive interfaces and positive user experiences, the designer contributes to client satisfaction, operational efficiency for Citco's clients, and the overall reputation of Citco's technology offerings. A strong UX/UI can lead to increased adoption rates, reduced training costs for clients, and a competitive advantage in the financial services market.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as user research, interaction design, visual design, or design systems.

• Leadership Development: Potential to grow into a Senior UX/UI Designer role, leading projects, mentoring junior designers, or taking on team lead responsibilities.

• Cross-Functional Mobility: Exposure to various product lines and business areas within Citco, potentially leading to roles in product management, UX research management, or design strategy.

• Global Exposure: Working within a global design group offers opportunities to learn from international colleagues and contribute to projects with a worldwide impact.

📝 Enhancement Note: The reporting structure to London and the global nature of the Design group suggest that growth opportunities may involve taking on responsibilities for projects serving a wider geographical or functional scope.

🌐 Work Environment

Office Type: The role is based in Cork, Ireland, at Tellengana House, Blackrock Road. Citco operates a professional office environment designed to support collaborative work and client service. While the specific setup isn't detailed, it's within a large, established financial services firm.

Office Location(s): The primary work location is Cork, Co. Cork, Ireland. The job description also mentions potential for some international travel to other Citco locations, indicating a global operational presence.

Workspace Context:

• The role is part of a global Design group, suggesting opportunities for virtual collaboration with designers in other regions.

• The position requires close interaction with product managers and engineers, fostering a highly collaborative team environment.

• The company invests in technology innovation, implying access to modern design tools and development environments.

Work Schedule: The standard work schedule is full-time, typically 40 hours per week. The company emphasizes flexible working arrangements, which may offer some degree of autonomy in managing work hours, while still ensuring availability for critical team meetings and project deadlines.

📝 Enhancement Note: The mention of "flexible working arrangements" suggests a modern workplace that balances productivity with employee well-being. Candidates should clarify the specific hybrid expectations or flexibility levers available in the Cork office.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and fit.

• Portfolio Review & Discussion: Candidates will likely present their portfolio, discussing key projects, their design process, and how they approach user-centered design challenges. This is a critical stage for demonstrating skills and experience.

• Technical/Design Challenge: A practical exercise may be given, either as a take-home assignment or an in-interview task, to assess problem-solving and design skills in a specific scenario.

• Stakeholder Interviews: Interviews with the EMEA Design Manager, product managers, and potentially engineers to evaluate collaboration skills, communication, cultural fit, and strategic thinking.

• Final Interview: Potentially with a senior leader to discuss overall fit and career aspirations.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest projects that best represent the skills and experience required for this role.

• Tell a Story: For each project, clearly outline the problem, your specific role and contributions, the design process, key challenges and decisions, and the quantifiable outcomes or impact.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows, final designs) to illustrate your work. Interactive prototypes are highly valued.

• Highlight Collaboration: Specifically mention how you worked with stakeholders, engineers, and product managers, and how you incorporated their feedback.

• Demonstrate Process: Clearly articulate your design methodology, from initial research and ideation to final implementation and iteration.

• Tailor to Citco: If possible, include projects that demonstrate an understanding of complex systems or enterprise applications, and consider how your skills could benefit a financial services company.

Challenge Preparation:

• Be prepared to discuss your approach to common UX/UI challenges, such as designing for complex data sets, improving user onboarding for enterprise software, or redesigning a critical user workflow.

• Practice articulating your design decisions and rationale clearly and concisely, as if presenting to a mixed audience of designers, product managers, and engineers.

• Understand the financial services context of Citco's business and consider how design principles apply within this industry.

📝 Enhancement Note: The emphasis on "upstream design processes" and "complex problems" suggests the interview process will likely involve scenarios testing strategic thinking and problem-solving beyond just visual execution.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (or similar tools for wireframing, mocking up, and prototyping).

• Collaboration & Communication: Slack, Microsoft Teams, Zoom (for remote collaboration and stakeholder discussions).

• Project Management: Jira, Confluence (or similar tools for tracking design tasks and documentation).

Analytics & Reporting:

CRM & Automation:

• Not directly relevant to this UX/UI role, but understanding how user data flows from CRM and other systems can inform design for data-driven features. Familiarity with design system management tools may also be advantageous.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is essential. Candidates should be prepared to discuss their experience with specific tools and how they leverage them to create effective user experiences.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong dedication to understanding and advocating for user needs throughout the design and development process.

• Collaboration: A belief in the power of teamwork and cross-functional partnerships to achieve the best outcomes.

• Innovation: A drive to explore new ideas and technologies to enhance user experiences and product offerings.

• Excellence: A commitment to delivering high-quality, polished, and effective design solutions.

• Adaptability: The ability to thrive in a dynamic environment, embracing change and continuous learning.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with product managers, engineers, and business stakeholders, requiring strong communication and negotiation skills.

• Feedback-Driven: A culture that values constructive feedback, both giving and receiving, to refine designs and processes.

• Knowledge Sharing: An environment where team members share best practices, insights, and learnings to elevate the collective design capability.

📝 Enhancement Note: Citco's emphasis on "service excellence" and "technology innovation" suggests a culture that values both rigorous execution and forward-thinking design.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for complex financial workflows that require a high degree of precision and adherence to regulatory standards.

• Balancing the needs of diverse user groups (e.g., fund administrators, traders, clients) with a unified product vision.

• Collaborating effectively with distributed global teams, managing time zone differences and cultural nuances.

Learning & Development Opportunities:

• Mastering Financial Domain: Gaining in-depth knowledge of the financial services industry, its regulations, and user needs.

• Advanced Design Skills: Opportunities to hone skills in areas like complex data visualization, enterprise-level UX architecture, and advanced prototyping techniques.

• Global Collaboration: Learning to work effectively in international teams and understand diverse market requirements.

• Mentorship: Potential to be mentored by experienced design leaders within the EMEA Design Manager structure.

📝 Enhancement Note: The challenges presented are inherent to working in enterprise-level financial technology. Success will hinge on the candidate's ability to navigate complexity and advocate for user-centric solutions within a structured corporate environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, data-intensive application. What were the key challenges, and how did you approach them?" (Prepare to discuss your process for organizing information, visualizing data, and ensuring accuracy.)

• "How do you balance user needs with business requirements and technical constraints in your design process?" (Focus on your ability to prioritize, negotiate, and find optimal solutions.)

Company & Culture Questions:

• "Why are you interested in working for Citco, and specifically in the financial services industry?" (Research Citco's mission, values, and recent news. Connect your passion for design with the company's goals.)

• "How do you stay updated on the latest UX/UI trends and best practices?" (Demonstrate a commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: Begin with an executive summary of the project, followed by a detailed breakdown of the problem, your role, the process, and the results.

• Focus on Impact: Quantify the success of your designs whenever possible (e.g., improved conversion rates, reduced task completion time, positive user feedback).

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs made, and alternative solutions considered.

• Showcase Your Process: Clearly articulate your methodology, including user research, ideation, prototyping, and testing phases.

• Highlight Collaboration: Explain how you worked with engineers and product managers, and how you translated their feedback into your designs.

📝 Enhancement Note: Given Citco's industry, be prepared to discuss how you ensure data integrity, security, and compliance in your designs, even if indirectly.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Oracle Cloud candidate portal.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate experience with complex systems, data visualization, or enterprise applications, aligning with Citco's financial services domain.

• Resume Optimization: Ensure your resume clearly articulates your 3-5 years of experience, key skills in UX/UI design, and any relevant experience in financial services or related industries. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on your design process, problem-solving abilities, and collaborative approach. Prepare to discuss your experience with design systems and user research.

• Company Research: Familiarize yourself with Citco's business, its global presence, and its commitment to technology and service excellence. Understand their position in the financial services market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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