UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Pavago

Location: South Africa

Job Type: Full-Time

Category: UX/UI Design & Product Design

Date Posted: May 18, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role is focused on designing intuitive, visually engaging, and user-friendly digital experiences across web and mobile platforms for a growing business.

• You will be responsible for combining user research, problem-solving, wireframing, and modern interface design to create functional and polished products.

• The position requires close collaboration with product managers, developers, and stakeholders to enhance usability, engagement, and conversion rates through seamless user experiences.

• Key activities include optimizing user journeys, onboarding flows, landing pages, and product interactions, ensuring designs are responsive and accessible.

📝 Enhancement Note: While the job title is "UX/UI Designer," the detailed responsibilities emphasize a strong Product Design focus, including user research, user behavior analysis, and collaboration on product strategy. The role appears to be ideal for a candidate who can bridge the gap between user needs, business objectives, and technical implementation.

📈 Primary Responsibilities

• Conduct comprehensive user research, usability testing, and user behavior analysis to identify pain points and opportunities for product improvement.

• Create detailed wireframes, user flows, mockups, and interactive prototypes using industry-standard design tools like Figma, Adobe XD, or Sketch.

• Design clean, modern, and responsive user interfaces (UI) for both web and mobile applications, ensuring a cohesive and visually appealing user experience (UX).

• Translate complex user needs and strategic business goals into intuitive and effective digital experiences.

• Develop, maintain, and evolve design systems, component libraries, and style guides to ensure consistency and scalability across all products.

• Collaborate closely with product managers, developers, and other stakeholders throughout the design and development lifecycle, ensuring design intent is understood and implemented accurately.

• Deliver organized and clear design handoffs to development teams, utilizing tools such as Figma Dev Mode, Zeplin, or InVision.

• Systematically optimize user journeys, onboarding flows, landing pages, and intricate product interactions to enhance user satisfaction and task completion.

• Design with a strong emphasis on accessibility (WCAG standards) and responsive design principles to cater to a diverse user base and various devices.

• Analyze user feedback, A/B testing results, and product performance data to inform design iterations and drive continuous improvement.

• Ensure visual consistency and brand alignment across all products, platforms, and customer touchpoints.

• Support iterative product enhancements by leveraging analytics insights and usability findings.

📝 Enhancement Note: The responsibilities highlight a full-cycle design process, from initial research and ideation through to detailed design, prototyping, and post-launch analysis. The emphasis on design systems and collaboration with development teams is crucial for a scalable and efficient product development environment.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred. Equivalent practical experience will also be considered.

Experience: A minimum of 2 years of professional experience in UX/UI Design, Product Design, or a closely related Digital Design role is required. Experience with SaaS platforms, mobile apps, or e-commerce products is highly desirable.

Required Skills:

• A strong portfolio showcasing a range of wireframes, interactive prototypes, UI systems, and successful user-centered design projects.

• High proficiency in at least one of the following design tools: Figma, Adobe XD, or Sketch.

• Deep understanding of core UX principles, usability best practices, accessibility standards (e.g., WCAG), and responsive design methodologies.

• Proven experience in creating detailed user flows, comprehensive design systems, and functional interactive prototypes.

• Demonstrated ability to balance creative design solutions with practical problem-solving and the achievement of business objectives.

• Excellent communication and collaboration skills, with the ability to work effectively within cross-functional teams.

• Strong visual design skills, including a keen eye for typography, spacing, layout, and visual hierarchy.

• Ability to manage multiple design projects concurrently and iterate quickly based on constructive feedback and evolving requirements.

Preferred Skills:

• Experience designing and iterating on SaaS platforms, native mobile applications, or complex e-commerce product experiences.

• Familiarity with front-end development concepts (HTML/CSS) to facilitate effective collaboration with developers.

• Experience utilizing analytics and user behavior tracking tools such as Hotjar, FullStory, or Google Analytics to inform design decisions.

• Practical experience working within Agile or sprint-based development environments.

• Exposure to conversion-focused design strategies or growth optimization techniques.

📝 Enhancement Note: The "2+ years" experience level suggests this role is suitable for a mid-level designer looking to take on more responsibility. The emphasis on a strong portfolio and proficiency in specific design tools like Figma is critical for initial screening. Preferred skills point towards a candidate who can hit the ground running and contribute to a growth-oriented product team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A well-curated portfolio that clearly demonstrates the candidate's design process, from initial concept to final execution.

• Showcase a variety of UX/UI projects, including wireframes, user flows, interactive prototypes, and high-fidelity UI designs.

• Highlight the candidate's role, the problem statement, the design solutions, and the outcomes or impact of their work.

• Include examples of design systems, component libraries, or style guides if applicable, demonstrating an understanding of design scalability and consistency.

Process Documentation:

• The portfolio should implicitly or explicitly document the design process, including user research methodologies employed.

• Evidence of iterative design, showing how feedback and data were incorporated to refine designs.

• Examples of design handoff documentation or collaboration with developers that showcase efficient workflow.

• Case studies that detail the problem, the process, the solution, and the measurable results or impact.

📝 Enhancement Note: For a UX/UI Design role with a product focus, the portfolio is paramount. It serves as the primary artifact to assess a candidate's skills, process, and problem-solving abilities. The expectation is for clear articulation of the "why" behind design choices, not just the "what."

💵 Compensation & Benefits

Salary Range: Based on industry standards for a remote UX/UI Designer with 2-5 years of experience in South Africa, a competitive salary range is estimated to be between ZAR 350,000 to ZAR 600,000 per annum. This range can vary based on specific skills, the depth of portfolio, and the exact responsibilities within the role.

Benefits:

• Remote Flexibility: Fully remote work arrangement, allowing for a flexible work-life balance.

• Creative Ownership: Opportunity for significant creative input and ownership over user experiences.

• Long-term Growth Opportunity: Potential for career advancement within UX, product design, and digital experience strategy.

• Collaborative Environment: Work closely with product, engineering, and leadership teams, fostering a supportive and interactive atmosphere.

• Exposure to Diverse Design Areas: Gain experience in UX research, product strategy, UI systems, and growth-focused design.

Working Hours: The role requires working U.S. Business Hours, which typically translates to approximately 40 hours per week. This may require some flexibility to accommodate overlap with U.S.-based teams for critical meetings and collaboration.

📝 Enhancement Note: The salary estimate is based on typical market rates for UX/UI Designers in South Africa, adjusted for a remote position with a U.S. company. The "U.S. Business Hours" requirement is a critical factor for candidates in South Africa, as it implies a significant time zone difference that needs careful management.

🎯 Team & Company Context

🏢 Company Culture

Industry: While not explicitly stated, the company's focus on digital products, user experience, and growth suggests they operate in the technology sector, potentially in SaaS, e-commerce, or a related digital service industry. The emphasis on "growing business" implies an agile and evolving environment.

Company Size: The description "growing business" and the need for a dedicated UX/UI Designer suggest Pavago is likely a small to medium-sized enterprise (SME) or a rapidly expanding startup. This often means a dynamic environment with opportunities for direct impact and less hierarchical structures.

Founded: The founding date is not provided, but the company's growth trajectory implies it is established enough to be scaling its operations and product development efforts.

Team Structure:

• The UX/UI Designer will likely be part of a product team, working closely with Product Managers and Software Developers.

• Reporting structure is not specified but is likely to a Head of Product, Lead Designer, or a similar product leadership role.

Methodology:

• Design decisions will be data-informed, utilizing user research, usability testing, and analytics to guide the process.

• An iterative approach to product development is expected, with continuous refinement of designs based on feedback and performance metrics.

• Collaboration is emphasized, suggesting a team that values open communication and shared problem-solving.

Company Website: https://pavago.co

📝 Enhancement Note: The context suggests a lean, agile team where the UX/UI Designer will have significant influence. Understanding the company's specific niche within the tech industry would provide further context for design challenges.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level (2-5 years of experience) UX/UI Designer. It offers the opportunity to move into more senior design roles, specialize in areas like UX research or design systems, or transition into Product Management or Digital Experience Strategy leadership.

Reporting Structure: The designer will likely report to a Product Lead, Head of Product, or a similar management role, providing guidance and oversight. Direct collaboration with engineers and product managers is expected daily.

Operations Impact: The UX/UI Designer's work directly impacts key business metrics such as user engagement, conversion rates, customer satisfaction, and retention. By creating intuitive and efficient user experiences, they contribute to the overall success and growth of Pavago's digital products.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like UX research methodologies, advanced prototyping, design system architecture, or accessibility consulting.

• Leadership Development: Potential to mentor junior designers, lead design initiatives, or eventually move into a Design Lead or Manager role.

• Cross-Functional Transition: Opportunity to gain broader product knowledge and potentially transition into Product Management or UX Strategy roles.

• Industry Exposure: Work on diverse digital products and gain insights into different market segments and user behaviors.

📝 Enhancement Note: The "long-term growth opportunity" mentioned in the benefits section is a strong indicator that Pavago is looking to invest in its talent. Candidates should prepare to discuss their career aspirations and how this role aligns with their long-term goals.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no central office. The work environment is virtual, relying on digital collaboration tools.

Office Location(s): The role is open to candidates located in South Africa. This implies Pavago may have operations or clients in this region, or it's a strategic hiring location.

Workspace Context:

• A digital workspace that requires reliable internet access and a suitable home office setup.

• Collaboration will primarily occur through video conferencing, instant messaging, and project management tools.

• Access to modern design tools and cloud-based platforms is essential for effective remote work.

• Opportunities for virtual team-building and social interaction will be crucial for fostering a connected remote culture.

Work Schedule: The role requires working U.S. Business Hours. For candidates in South Africa (which is 6-8 hours behind U.S. East Coast time zones, depending on daylight saving), this means working during their late afternoon and evening hours. This arrangement is designed to maximize overlap with U.S.-based teams.

📝 Enhancement Note: The U.S. Business Hours overlap is a critical aspect of the remote work arrangement. Candidates must be comfortable and capable of working during these specific hours to ensure effective collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of the resume and, most importantly, the portfolio. Candidates with strong portfolios showcasing relevant experience will be shortlisted.

• Hiring Manager Interview: A discussion with the hiring manager to assess fit, experience, and understanding of UX/UI principles. This stage often includes a review of specific portfolio pieces.

• Design Challenge/Case Study: Candidates may be asked to complete a take-home design challenge or present a detailed case study from their portfolio. This assesses problem-solving skills, design process, and communication abilities.

• Team/Cross-Functional Interview: Interviews with product managers, developers, or other team members to evaluate collaboration style, technical understanding, and cultural fit.

• Final Interview: Potentially with senior leadership to discuss strategic alignment and long-term vision.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem, your role, your design process (research, ideation, iteration), the solution, and the impact (metrics, user feedback).

• Showcase Process: Don't just show final screens; include wireframes, user flows, and prototypes to demonstrate your thought process.

• Highlight Collaboration: If possible, mention how you collaborated with developers and product managers.

• Tailor to the Role: Emphasize projects that align with Pavago's focus (web/mobile, SaaS, user engagement, conversion).

• Be Concise and Clear: Ensure your portfolio is easy to navigate and understand. Use clear headings and concise descriptions.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly analyze the brief, identify key constraints, and ask clarifying questions.

• Structure Your Approach: Outline your proposed design process before diving into execution.

• Focus on User-Centricity: Ensure your solutions are grounded in user needs and business objectives.

• Present Your Rationale: Be prepared to articulate the "why" behind every design decision, referencing UX principles and data.

• Time Management: Practice completing design tasks within a given timeframe.

📝 Enhancement Note: The portfolio is the gatekeeper for this role. Candidates should invest significant time in preparing or refining their portfolio to clearly demonstrate their capabilities and design thinking. The U.S. Business Hours requirement might also be a topic of discussion during interviews.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Highly preferred for UI design, prototyping, and design system management.

• Adobe XD: An alternative for UI design and prototyping.

• Sketch: Another popular option for UI design, particularly on macOS.

• Zeplin / InVision: Tools for design handoff and collaboration with developers.

• Figma Dev Mode: Specifically mentioned for design handoffs, indicating a modern workflow.

Analytics & Reporting:

• Hotjar / FullStory: For user behavior analysis, heatmaps, and session recordings.

• Google Analytics: For website traffic, user behavior tracking, and conversion analysis.

CRM & Automation: Not directly specified, but familiarity with how CRM data might inform user segmentation or personalization could be beneficial.

📝 Enhancement Note: Proficiency in Figma is a significant advantage, given its explicit mention. Experience with user behavior analytics tools like Hotjar or FullStory is also a strong plus, indicating a data-driven approach to design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value is designing with the user at the forefront, ensuring products are intuitive and meet user needs.

• Data-Driven Decisions: Leveraging research, testing, and analytics to inform design choices and measure impact.

• Collaboration: Fostering a team environment where open communication and cross-functional teamwork are encouraged.

• Innovation & Creativity: Encouraging new ideas and creative solutions to design challenges.

• Efficiency & Scalability: Building design systems and processes that support growth and maintain consistency.

Collaboration Style:

• Highly collaborative, with designers working closely with Product Managers and Developers.

• Emphasis on clear communication and feedback loops to ensure alignment throughout the product development cycle.

• A culture that likely values constructive critique and iterative improvement.

📝 Enhancement Note: The company culture appears to align with modern tech practices: user-focused, data-informed, and collaborative. Candidates should be prepared to discuss how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Time Zone Alignment: Working U.S. Business Hours from South Africa requires significant schedule adjustment and careful time management to ensure effective collaboration.

• Remote Collaboration: Maintaining strong team cohesion and effective communication in a fully remote setting can be challenging.

• Balancing User Needs and Business Goals: Effectively translating diverse user feedback and business objectives into cohesive design solutions.

• Keeping Pace with Evolving Design Trends: Continuously learning and adapting to new tools, techniques, and user expectations in the fast-paced digital landscape.

Learning & Development Opportunities:

• Mentorship: Potential to learn from experienced product managers and engineers.

• Skill Development: Opportunities to deepen expertise in areas like UX research, advanced prototyping, and design system management.

• Exposure to Growth Strategies: Learning how design contributes to conversion rate optimization and business growth.

• Career Progression: A clear path for advancement within the UX/UI and Product Design disciplines.

📝 Enhancement Note: The primary challenge is the work schedule. Candidates must be prepared to discuss how they manage this, and their strategies for effective remote collaboration. The growth opportunities are significant for a designer looking to expand their skill set and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with business requirements. How did you approach it, and what was the outcome?" (Assesses problem-solving and prioritization).

• "Walk me through your process for designing a new feature from conception to handoff. What tools and methods do you use?" (Evaluates design methodology and tool proficiency).

• "How do you incorporate user feedback and data analytics into your design iterations?" (Tests data-driven approach and continuous improvement mindset).

Company & Culture Questions:

• "What interests you about Pavago and this specific role?" (Evaluates research and genuine interest).

• "How do you typically collaborate with product managers and developers? Describe a challenging collaboration and how you navigated it." (Assesses teamwork and communication skills).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with an overview, then diving into 1-2 key projects that best represent your skills and align with Pavago's needs.

• Narrative: For each project, tell a compelling story: the problem, your role, your process, the solution, and the impact. Use visuals effectively.

• Data & Metrics: Quantify the impact of your designs whenever possible (e.g., "improved conversion by X%", "reduced user errors by Y%").

• Q&A Readiness: Be prepared to answer in-depth questions about your design choices, your process, and your problem-solving approach. Anticipate questions about your portfolio, especially regarding the U.S. Business Hours requirement.

📝 Enhancement Note: Candidates should prepare to articulate their design rationale clearly and concisely, demonstrating how their work aligns with business objectives and user needs. Be ready to discuss the practicalities of working U.S. business hours from South Africa.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Ensure your portfolio highlights projects demonstrating user research, wireframing, prototyping, UI design, and ideally, design system work. Tailor your presentation to emphasize your experience with web and mobile platforms, and any SaaS or e-commerce background.

• Resume Optimization: Clearly list your years of experience and proficiency in key design tools (Figma, Adobe XD, Sketch). Highlight achievements related to improving user engagement, usability, and conversion rates.

• Interview Preparation: Practice articulating your design process and key project outcomes. Be ready to discuss your approach to user research, collaboration, and how you handle feedback. Prepare to address the U.S. Business Hours requirement and your strategy for managing it.

• Company Research: Familiarize yourself with Pavago's existing products and online presence to understand their current design aesthetic and user experience. Research their industry to better grasp their market and user base.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.