UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: ELCA Vietnam

Location: Ho Chi Minh City, Vietnam

Job Type: Full time

Category: UX/UI Design, Digital Product Design

Date Posted: 2026-07-31

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of intuitive and engaging mobile-first user journeys that strategically align business objectives with user needs and technical feasibility.

• Drive innovation by integrating AI-powered design tools to accelerate the entire design lifecycle, from initial ideation and research synthesis to prototyping and quality assurance.

• Develop and maintain robust design systems and comprehensive UI component libraries to ensure design consistency and scalability across all mobile products.

• Foster a collaborative design environment by actively participating in design critiques and cross-functional reviews with product managers, developers, and stakeholders.

• Ensure a high standard of user experience by applying strong design thinking principles, user-centric methodologies, and iterative validation processes.

📝 Enhancement Note: The role emphasizes mobile-first design and the integration of AI tools, indicating a forward-thinking approach to product development. The hybrid work model and flexible hours suggest a focus on employee well-being and autonomy, common in modern tech environments.

📈 Primary Responsibilities

• Design and iterate on mobile-first user journeys, meticulously balancing business goals, user needs, and technical constraints to deliver optimal user experiences.

• Collaborate closely with product managers, developers, marketing teams, and key stakeholders to refine, validate, and implement design solutions effectively.

• Leverage AI-powered design tools to enhance efficiency and creativity in ideation, user research synthesis, rapid prototyping, and overall design quality.

• Create, manage, and evolve comprehensive design systems and UI component libraries to ensure design consistency, maintainability, and scalability across the product portfolio.

• Actively participate in design critiques, providing and receiving constructive feedback to elevate design quality and foster a culture of continuous improvement.

• Conduct user research and testing to validate design assumptions early in the process, ensuring that user needs are met before committing to high-fidelity designs.

• Translate complex system functionalities into simple, intuitive, and elegant mobile experiences that delight users.

• Manage multiple design priorities autonomously in a fast-paced, agile company environment, ensuring timely delivery of high-quality design artifacts.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking, hands-on execution with modern tools (AI, Figma), and strong cross-functional collaboration, typical for a mid-level UX/UI designer in a tech-forward organization. The emphasis on "shipped products" in qualifications suggests a need for practical, real-world design experience.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Design, Human-Computer Interaction, Computer Science, or a related field is highly beneficial. Demonstrated practical experience and a strong portfolio are prioritized.

Experience: Minimum of 3 years of dedicated experience in UX/UI design, with a significant focus on mobile product design and a proven track record of shipping successful products.

Required Skills:

• Minimum 3 years of professional experience in UX/UI design.

• Strong portfolio showcasing mobile UX/UI thinking, experience with real-world constraints, and examples of shipped products.

• Advanced proficiency in Figma, including mastery of components, prototyping, auto-layout, and design system management.

• Practical experience utilizing AI tools for design tasks such as ideation, UX research support, content generation, and UI exploration.

• Solid understanding and application of design thinking principles, including user context analysis, early assumption testing, and idea validation.

• Excellent English communication skills, both written and verbal, for effective collaboration and feedback.

• Proven ability to collaborate effectively with development teams.

• Demonstrated ability to work autonomously and manage multiple, competing priorities effectively.

• Adaptability and comfort working in an agile, fast-moving company environment.

• Capability to tackle complex systems and transform them into simple, intuitive mobile experiences. Preferred Skills:

• Experience with UX design principles and their application to enhance overall user experience.

• Familiarity with front-end development concepts, particularly HTML and CSS.

📝 Enhancement Note: The requirement for a strong portfolio with "shipped products" and practical AI tool experience indicates a focus on tangible results and modern design practices. Proficiency in Figma is a critical technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio that clearly demonstrates your UX/UI design process, with a strong emphasis on mobile-first strategies and user-centric problem-solving.

• Showcase case studies of 2-3 significant mobile products you have designed, highlighting your role, the challenges faced, your design solutions, and the impact achieved.

• Include examples of how you've applied design thinking, user research, and iterative testing to validate and refine your designs.

• Demonstrate proficiency in creating and utilizing design systems, UI component libraries, and style guides to ensure design consistency and scalability.

• Provide clear evidence of your ability to leverage AI-powered design tools within your workflow, showcasing specific examples of how they accelerated your process or improved outcomes. Process Documentation:

• Clearly articulate your design process, from initial concept and user research to wireframing, prototyping, user testing, and final handoff to development.

• Illustrate how you collaborate with product managers, developers, and other stakeholders throughout the design lifecycle, detailing communication methods and feedback loops.

• Explain your approach to maintaining design consistency and scalability through the use of design systems and component libraries.

• Detail your experience with agile development methodologies and how your design process integrates seamlessly with sprint cycles and iterative development.

📝 Enhancement Note: The portfolio requirements are heavily focused on demonstrating practical application of UX/UI principles, particularly for mobile products, and integrating modern tools like AI. The emphasis on "shipped products" means candidates should be ready to discuss real-world impact.

💵 Compensation & Benefits

Salary Range: Based on the experience level (3+ years), location (Ho Chi Minh City, Vietnam), and the industry (Technology/Software), a competitive salary range for a UX/UI Designer is estimated between 30,000,000 VND to 55,000,000 VND per month. This range can vary based on specific skills, portfolio strength, and negotiation.

Benefits:

• Attractive salary package.

• Performance-based bonus of up to 4 months' salary, rewarding high achievement and contribution.

• Opportunities for international travel to Europe, offering exposure to global operations and markets.

• Hybrid home/office working model, providing flexibility and a balanced work environment.

• Flexible working hours, allowing for better management of personal and professional commitments.

• Structured training and development roadmap, supporting continuous learning and career progression.

• Excellent work-life balance, promoted through company culture and policies.

• Premium healthcare insurance, ensuring comprehensive medical coverage.

• Loyalty programs designed to recognize and reward long-term commitment.

• Well-being activities focused on employee health and mental wellness.

• Annual company trips and engaging team-building events to foster camaraderie and team cohesion.

Working Hours: Standard full-time hours, with flexible working time arrangements available, allowing for adaptation to individual needs and team coordination.

📝 Enhancement Note: The salary estimation is based on current market data for UX/UI designers with 3+ years of experience in Ho Chi Minh City, considering the tech industry and ELCA's profile as a European-based company. The benefits package is extensive, emphasizing professional growth, work-life balance, and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology & Software Development, specializing in tailor-made and standardized solutions for digital transformation, with a strong European client base. The company operates across various cutting-edge technology fields.

Company Size: ELCA Vietnam is part of a larger global organization with over 2200 experts across 9 countries. The Vietnam office has a significant presence, contributing to the company's growth for 28 years. This indicates a stable, established company with a dynamic and growing local team.

Founded: ELCA has a global history of 58 years, with its Vietnam operations established in 1998. This long history signifies stability, expertise, and a deep understanding of the technology landscape.

Team Structure:

• The UX/UI design team likely operates within a broader product development or engineering department, collaborating closely with product managers and development teams.

• Reporting lines would typically involve a Design Lead or a Head of Product/Technology, with direct collaboration across various project teams.

• Cross-functional collaboration is a cornerstone, involving close partnerships with product owners, business analysts, developers, testers, and marketing professionals to ensure cohesive product development. Methodology:

• Data-Driven Design: Utilizing user data, analytics, and research insights to inform design decisions and validate hypotheses.

• Agile Development: Working within agile frameworks (e.g., Scrum, Kanban) to deliver iterative design solutions aligned with development sprints.

• User-Centric Approach: Prioritizing user needs and experiences throughout the design and development process, with a strong emphasis on testing and feedback.

• AI Integration: Actively exploring and implementing AI-powered tools to enhance design efficiency, ideation, and problem-solving capabilities.

Company Website: https://www.elca.org/en

📝 Enhancement Note: ELCA's long history and European roots suggest a culture that values professionalism, quality, and long-term relationships. The "Great Place To Work Certified" status further indicates a positive and employee-focused work environment, particularly within the Vietnam operations.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX/UI Designer, requiring 3+ years of experience. It involves significant individual contribution, ownership of design projects, and mentorship potential for junior designers. The designer is expected to operate with autonomy, manage complex tasks, and contribute to strategic design discussions.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead, Head of Product, or a similar senior role within the product development hierarchy. Close collaboration with Product Managers and Engineering Leads is expected.

Operations Impact: The UX/UI Designer plays a crucial role in shaping the user experience of ELCA's digital products, directly impacting customer satisfaction, adoption rates, and ultimately, the success of the digital transformation solutions provided to clients. Effective UX/UI design is key to translating business goals into intuitive and valuable user interactions.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as mobile UX, interaction design, design systems, or AI-driven design.

• Leadership: Potential to advance into Senior UX/UI Designer roles, lead design initiatives, manage junior designers, or transition into Product Design Lead positions.

• Skill Development: Access to structured training and development roadmaps, including opportunities to explore new design technologies, methodologies, and tools. Participation in workshops, conferences, and potentially certifications.

• Cross-Functional Exposure: Gaining broader experience by working on diverse projects across different industries and technologies, with opportunities for travel to European offices.

📝 Enhancement Note: The career path for a UX/UI Designer at ELCA Vietnam appears to offer structured growth, deep specialization, and leadership potential, supported by the company's commitment to training and its global presence.

🌐 Work Environment

Office Type: ELCA Vietnam offers a hybrid home/office working model, indicating a modern approach to workplace flexibility. The office environment is likely designed to foster collaboration, innovation, and efficient work.

Office Location(s): Ho Chi Minh City, Vietnam. The specific address is 152 Dien Bien Phu street, Thạnh Mỹ Tây Ward. This location is likely accessible and situated within a business-friendly area.

Workspace Context:

• Collaborative Spaces: The office is expected to feature collaborative zones, meeting rooms equipped for brainstorming and cross-functional discussions, and potentially quiet areas for focused work.

• Technology & Tools: Employees will have access to necessary hardware, software, and high-speed internet to support design work, including licenses for Figma and other required tools.

• Team Interaction: The hybrid model encourages intentional in-office time for team building, design critiques, and strategic alignment, while remote days offer focused work time.

Work Schedule: The company offers flexible working hours, allowing designers to adapt their schedules to project needs and personal preferences, while ensuring core availability for team collaboration and meetings.

📝 Enhancement Note: The hybrid model and flexible working hours are key differentiators, suggesting a company that trusts its employees and prioritizes a healthy work-life balance, which is highly attractive to design professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application, focusing on your resume and portfolio. Be prepared to clearly articulate your experience and highlight relevant projects.

• Portfolio Review & Technical Interview: This stage involves a deep dive into your portfolio. You will be expected to walk through 2-3 key projects, explaining your design process, decision-making, challenges, and outcomes. Expect questions on Figma proficiency, AI tool usage, and mobile-first design principles.

• Cross-functional Interview: You may meet with Product Managers and Developers to assess your collaboration skills, understanding of technical constraints, and ability to communicate design effectively within an agile team.

• Cultural Fit Interview: A discussion with senior team members or HR to evaluate alignment with ELCA's values, work ethic, and team dynamics.

• Final Interview: Potentially with a senior leader to discuss career aspirations and overall fit within the organization.

Portfolio Review Tips:

• Storytelling: Structure your case studies as compelling narratives. Clearly define the problem, your role and approach, the solutions you designed, the rationale behind your decisions, and the measurable impact.

• Mobile-First Focus: Ensure your portfolio prominently features mobile design projects, demonstrating your understanding of mobile UX patterns, constraints, and best practices.

• AI Integration Showcase: Explicitly highlight how you've used AI tools in your design process. Show before-and-after examples or explain the efficiency gains.

• Figma Mastery: Be ready to discuss your Figma workflows, component libraries, design system strategies, and prototyping techniques.

• Quantify Impact: Whenever possible, use metrics (e.g., conversion rate improvements, user satisfaction scores, task completion times) to demonstrate the effectiveness of your designs.

Challenge Preparation:

• Design Exercise: You might be given a short design challenge or asked to critique an existing interface. Focus on your thought process, problem-solving approach, and ability to articulate your rationale clearly.

• Stakeholder Communication: Practice explaining design decisions to non-designers, focusing on business value and user benefits.

• Agile Context: Be prepared to discuss how you would integrate your design work into an agile sprint cycle, manage feedback, and adapt to changing requirements.

📝 Enhancement Note: The emphasis on portfolio presentation and the potential for a design challenge underscores the importance of practical skills and a clear demonstration of the design process and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, component creation, and design system management. Proficiency is a core requirement.

• AI-Powered Design Tools: Experience with tools for ideation, research synthesis, content generation, and UI exploration (e.g., Midjourney for ideation, tools integrated into Figma, or specialized AI design platforms).

• Prototyping Tools: Likely integrated within Figma, but familiarity with other prototyping tools may be beneficial.

• Design System Management Tools: Proficiency in building and maintaining scalable design systems.

Analytics & Reporting:

• While not a primary responsibility, understanding how to interpret user analytics and A/B testing results (e.g., from tools like Google Analytics, Amplitude, Mixpanel) to inform design decisions is advantageous. CRM & Automation:

• Familiarity with how CRM systems (e.g., Salesforce) and marketing automation platforms impact user journeys and data flow can provide valuable context for design.

📝 Enhancement Note: Figma is explicitly mentioned as a required tool, indicating its central role in the design workflow. The integration of AI tools is a key differentiator for this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs as the primary driver for all design decisions.

• Collaboration: Fostering an environment of open communication, mutual respect, and shared ownership among team members and across departments.

• Innovation: Encouraging the exploration of new ideas, technologies (like AI), and methodologies to push creative boundaries and deliver cutting-edge solutions.

• Quality & Professionalism: Upholding high standards for design execution, attention to detail, and professional conduct, reflecting the company's European heritage.

• Continuous Improvement: A mindset geared towards learning, adapting, and refining processes and skills to achieve better outcomes.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product managers, developers, and business stakeholders, ensuring a shared understanding of goals and deliverables.

• Constructive Feedback Culture: Encouraging active participation in design critiques, where feedback is given and received constructively to elevate the quality of work.

• Agile Adaptability: Embracing iterative design cycles, responding effectively to feedback, and adapting designs based on sprint reviews and evolving project requirements.

📝 Enhancement Note: The values align with a modern, forward-thinking tech company that also emphasizes professionalism and quality, likely influenced by its European parentage. The "Great Place To Work" certification reinforces a positive and collaborative culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Act: Effectively balancing competing demands from business goals, user needs, and technical limitations while maintaining design integrity.

• AI Integration Nuances: Mastering the effective and ethical integration of AI tools into the design workflow to enhance, rather than replace, human creativity and critical thinking.

• Rapid Iteration: Adapting to a fast-paced, agile environment that requires quick turnarounds and continuous adaptation of designs based on feedback and evolving priorities.

• Complex Systems: Translating intricate backend systems or business logic into simple, intuitive user interfaces for mobile platforms.

Learning & Development Opportunities:

• AI in Design: Deepening expertise in leveraging AI-powered tools for advanced design tasks, research, and ideation.

• Design Systems Excellence: Contributing to and potentially leading the evolution of sophisticated design systems for scalable product development.

• Mobile UX Mastery: Specializing further in cutting-edge mobile UX patterns, accessibility standards, and platform-specific design best practices.

• Cross-Cultural Collaboration: Gaining experience working with diverse teams and clients, potentially through travel to European offices, enhancing global perspective.

📝 Enhancement Note: The challenges are common for UX/UI roles in innovative tech companies, particularly with the integration of new technologies like AI. The growth opportunities are well-defined and align with current industry trends.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new mobile feature from concept to launch, focusing on how you balance user needs, business goals, and technical constraints." (Preparation: Structure your answer around your design process, highlighting each stage and how you address trade-offs. Use a specific project as an example.)

• "How have you used AI-powered design tools in your workflow? Provide a specific example of how it improved your process or outcome." (Preparation: Be ready to discuss specific AI tools and concrete benefits achieved. Quantify if possible.)

• "Walk us through a challenging design decision you had to make on a mobile project. What was the situation, your decision, and the result?" (Preparation: Choose a scenario where you had to make a difficult trade-off or advocate for a user-centric solution. Focus on your rationale and the impact.) Company & Culture Questions:

• "What interests you about ELCA Vietnam and this specific UX/UI Designer role?" (Preparation: Research ELCA's history, projects, and values. Connect your skills and career goals to the company's mission and the role's responsibilities.)

• "How do you approach collaborating with developers and product managers, especially when there are differing opinions?" (Preparation: Emphasize your communication style, empathy, and ability to find common ground. Highlight past examples of successful cross-functional collaboration.)

• "How do you stay updated with the latest trends in UX/UI design and AI in design?" (Preparation: Mention specific resources, blogs, conferences, or communities you follow. Show a genuine passion for continuous learning.) Portfolio Presentation Strategy:

• Selectivity: Choose 2-3 of your strongest, most relevant mobile projects. Ensure they showcase a range of skills and problem-solving approaches.

• Narrative Arc: For each project, clearly articulate the problem statement, your design process (research, ideation, wireframing, prototyping, testing), your specific contributions, the rationale behind key decisions, and the final outcomes/impact.

• Visual Clarity: Use high-quality visuals, mockups, and interactive prototypes to illustrate your designs. Ensure your Figma proficiency is evident.

• AI Integration: Dedicate a section or integrate throughout your case studies how you've leveraged AI tools, explaining the benefits clearly.

• Conciseness: Be mindful of time. Practice your presentation to be engaging, informative, and within the allotted timeframe.

📝 Enhancement Note: The interview preparation focuses on demonstrating practical skills, strategic thinking, and cultural fit, with a strong emphasis on the use of Figma and AI tools.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in mobile-first design, your proficiency with Figma, and any practical experience you have with AI-powered design tools. Showcase projects that demonstrate your design thinking process and ability to deliver shipped products.

• Resume Optimization: Ensure your resume clearly states your years of experience, key skills (Figma, UX/UI, mobile design, AI tools), and quantifiable achievements. Use keywords from the job description naturally.

• Interview Preparation: Practice walking through your portfolio case studies, focusing on telling a compelling story about your design process, problem-solving abilities, and the impact of your work. Prepare to answer questions about your experience with agile methodologies and cross-functional collaboration.

• Company Research: Familiarize yourself with ELCA's global presence, its history in Vietnam, its core values, and its focus on digital transformation. Understand the significance of its European roots and its "Great Place To Work" certification.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.