Salesforce Product Designer

📍 Job Overview

Job Title: Salesforce Product Designer

Company: TogetherWork

Location: Austin, TX

Job Type: Full-Time

Category: Product Design / UX Design (with a strong Salesforce focus)

Date Posted: August 20, 2026

Experience Level: Mid-Level (4+ years)

Remote Status: Hybrid (2 days/week in office required)

🚀 Role Summary

• Lead the modernization of enterprise applications on the Salesforce platform, focusing on enhancing user experience and scalability.

• Drive UX strategy and workflow design for complex SaaS products serving large association organizations.

• Collaborate closely with product management and Salesforce engineers to deliver innovative solutions within platform constraints.

• Leverage AI-assisted workflows to accelerate design processes, from research and exploration to rapid prototyping and iteration.

📝 Enhancement Note: This role is explicitly defined as a "modernization role" rather than a maintenance position, indicating a significant opportunity for strategic impact and process improvement within an established product suite. The emphasis on Salesforce Lightning experience as a "hard requirement" highlights the critical need for platform-specific design expertise.

📈 Primary Responsibilities

• Spearhead UX strategy and customer experience improvements for the Fonteva platform, built on Salesforce.

• Design intuitive and scalable user experiences for both enterprise workflows and member-facing journeys.

• Develop and implement systems-oriented design approaches, focusing on reusable components, patterns, and interaction logic to ensure consistency and accelerate delivery.

• Collaborate proactively with Salesforce engineers, product managers, and technical stakeholders to define and refine requirements, challenging assumptions and driving evidence-based decision-making.

• Utilize AI tools for accelerated research, exploration, rapid prototyping, and to enhance overall design velocity and team efficiency.

• Champion accessibility improvements and adhere to core usability and WCAG principles in all design outputs.

• Translate qualitative insights and behavioral analytics into actionable design recommendations and improvements for complex, workflow-driven software.

📝 Enhancement Note: The responsibilities emphasize a proactive, systems-thinking approach, moving beyond individual screen design to architectural improvements. The expectation to "bring clarity to ambiguous problem spaces" and "shape requirements" indicates a high degree of autonomy and strategic influence for the designer.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, HCI, Computer Science, or a related field is typically expected for this level of experience.

Experience: 4+ years of dedicated product design experience, with a significant portion focused on designing for enterprise SaaS platforms.

Required Skills:

• 4+ years of hands-on product design experience.

• Demonstrated expertise in designing products specifically built on the Salesforce platform.

• Proficiency in designing within the Salesforce Lightning Experience framework, understanding its unique patterns and constraints.

• Proven experience shipping features for SaaS products or complex, workflow-driven enterprise software.

• Strong track record of effective collaboration with engineering and product management teams.

• Demonstrated ability to operate and deliver in ambiguous or evolving environments, contributing to requirement definition.

• Deep understanding of UX principles and methodologies, extending beyond visual aesthetics to core user flow and interaction design.

• Exceptional communication, facilitation, and presentation skills for cross-functional stakeholder engagement.

• Extensive experience experimenting with and applying AI tools (e.g., generative UI, AI prototyping, workflow automation) to enhance design velocity and exploration. Preferred Skills:

• Coding skills (e.g., HTML, CSS, JavaScript) would be a significant asset, facilitating deeper collaboration with engineers.

• Familiarity with other CRM platforms like Microsoft Dynamics may be beneficial for comparative insights.

• Experience in the association management industry or with member-facing platforms.

📝 Enhancement Note: The explicit requirement for Salesforce Lightning experience is paramount. Candidates must be able to articulate specific projects and challenges related to designing within this ecosystem. The strong emphasis on AI tools suggests a forward-thinking design team that values efficiency and innovation through technology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase complex product or SaaS workflows that demonstrate an understanding of enterprise-level functionality and user journeys.

• Include case studies of Salesforce-based applications or enterprise platform experiences, highlighting platform-specific design considerations.

• Clearly articulate the problem framing, constraints, and the specific business or user needs addressed by your designs.

• Present evidence of shipped work, detailing your role in the development lifecycle from concept to launch. Avoid speculative redesigns.

• Demonstrate systems thinking through examples of reusable patterns, components, interaction logic, and architectural design approaches.

• Feature examples of how AI-assisted workflows were integrated into your design process, showcasing efficiency gains or novel exploration. Process Documentation:

• Examples of how you translate user research, data analysis, and stakeholder feedback into actionable design requirements and solutions.

• Documentation of your approach to collaborative design sessions, workshops, and retrospectives with cross-functional teams.

• Evidence of iterative design processes, including how you incorporated feedback and adapted designs based on engineering feasibility or evolving project scope.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing practical, shipped work on the Salesforce platform and the integration of AI into the design workflow. Candidates should prepare to present and discuss these elements in detail during interviews, focusing on their problem-solving process and collaborative approach.

💵 Compensation & Benefits

Salary Range: Given the Austin, TX location, hybrid work model, and the mid-level experience requirement (4+ years) with specialized Salesforce expertise, a competitive salary range for a Product Designer would likely fall between $100,000 - $140,000 annually. This estimate is based on industry benchmarks for similar roles in major tech hubs, factoring in the specific technical requirements and the company's investment in product modernization.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance options.

• 100% Employer-paid Short-Term and Long-Term Disability insurance.

• 100% Employer-paid Basic Life and AD&D insurance.

• 401(k) retirement plan with a generous 100% company match up to 4% of contributions.

• Flexible Paid Personal/Vacation time, emphasizing trust and accountability.

• 10 Sick Days annually.

• 10 Company Paid Holidays.

• 12 Weeks of Paid Parental Leave.

Working Hours: The standard working hours are expected to be around 40 hours per week, typical for a full-time role. The hybrid model allows for flexibility, with 2 days per week required in the Austin office, offering a balance between in-person collaboration and remote work.

📝 Enhancement Note: The salary range is an estimate based on market data for Product Designers in Austin, TX, with specialized skills. Actual compensation may vary based on the candidate's specific experience, interview performance, and final negotiation. The extensive benefits package reflects a company committed to employee well-being and long-term financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software (specifically focused on enterprise solutions for associations, built on Salesforce). TogetherWork operates across various software verticals, aiming to provide integrated solutions for different business needs.

Company Size: While not explicitly stated in the provided data, TogetherWork's significant hiring spree and investment in in-house product/engineering teams suggest a mid-to-large size organization, likely with several hundred to over a thousand employees, indicating a stable yet growing environment.

Founded: TogetherWork was founded in 2017. This relatively young company history suggests a culture that is still evolving, potentially more agile and less hierarchical than older, more established corporations.

Team Structure:

• The Product Design team is likely part of a larger Product organization, reporting to the VP of Design & Usability. This indicates a dedicated focus on user experience within the product development lifecycle.

• Designers will work closely with Product Managers who define strategy and requirements, and specifically with Salesforce Engineers who implement solutions on the platform.

• Cross-functional collaboration is central, with designers expected to partner closely with engineering and product to navigate platform constraints and define user experiences. Methodology:

• Data-driven decision-making, utilizing qualitative insights and behavioral analytics to inform design.

• Emphasis on systems thinking and creating scalable, reusable design patterns and components.

• Proactive problem-solving and requirement shaping, rather than passive execution.

• Integration of AI-assisted workflows to enhance efficiency, exploration, and iteration in the design process.

• Commitment to accessibility standards (WCAG) as a core component of user experience.

Company Website: https://www.togetherwork.com/

📝 Enhancement Note: The company's foundation in 2017 and focus on modernization suggest an environment that values innovation and adapting to new technologies like AI. The hybrid model in Austin indicates a commitment to attracting talent in a major tech hub while maintaining some in-person collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (4+ years of experience). It involves significant autonomy, strategic input into product direction, and leadership in UX modernization efforts, particularly within the Salesforce ecosystem. The designer is expected to drive projects and influence outcomes rather than merely executing tasks.

Reporting Structure: The designer will report to the VP, Design & Usability, indicating visibility to senior leadership and potential for mentorship from experienced design leaders. They will work closely with Product Managers and Salesforce Engineers on a day-to-day basis.

Operations Impact: The designer's work will have a direct impact on the usability, scalability, and customer satisfaction of TogetherWork's Fonteva platform. By modernizing user experiences and improving workflows, they will contribute to increased customer retention, operational efficiency for clients, and the overall competitiveness of the product in the market. This role is crucial for driving revenue growth through enhanced product adoption and user success.

Growth Opportunities:

• Specialization: Deepen expertise in Salesforce platform design, enterprise SaaS UX, and AI-assisted design workflows, becoming a go-to expert within the organization.

• Leadership: Potential to grow into a Senior Product Designer role, leading larger initiatives, mentoring junior designers, and influencing design strategy at a higher level.

• Cross-Functional Expertise: Develop a strong understanding of enterprise software development, CRM systems, and association management needs, broadening skill sets beyond core design.

• Innovation: Contribute to defining and implementing new design processes and technologies, including advanced AI applications within the design lifecycle.

📝 Enhancement Note: The role offers a significant opportunity to shape the future of a core product within a growing company. The emphasis on modernization and AI suggests that continuous learning and adaptation will be key to career progression.

🌐 Work Environment

Office Type: Hybrid work model, requiring 2 days per week in the Austin, TX office. This suggests a modern office environment designed to facilitate collaboration, innovation, and team building, while also offering flexibility for remote work.

Office Location(s): Austin, TX. This location is a major technology hub, offering access to a vibrant tech community, talent pool, and potential for professional networking.

Workspace Context:

• The Austin office is likely equipped with modern collaborative spaces, meeting rooms, and amenities to support hybrid work and team interaction.

• Access to standard design tools, project management software, and potentially specialized Salesforce development environments will be available.

• Opportunities for frequent interaction with product managers, engineers, and other designers, fostering a collaborative and knowledge-sharing environment.

Work Schedule: The role is full-time, with an expected 40-hour work week. The hybrid arrangement offers flexibility in scheduling, allowing designers to balance in-office collaboration with focused remote work, which can be beneficial for deep design tasks and individual focus time.

📝 Enhancement Note: The hybrid model in Austin is a key aspect of the work environment, balancing the benefits of in-person collaboration with the flexibility of remote work, a common expectation in the tech industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Presentation: Candidates will be asked to present previously shipped work, focusing on complex product/SaaS workflows and Salesforce-based applications. Be prepared to discuss problem framing, design decisions, collaboration with engineering/product, and the impact of your designs.

• Design Challenge/Case Study: May involve a take-home assignment or an in-interview exercise focused on a specific design problem, potentially requiring the application of AI tools or a demonstration of systems thinking within Salesforce constraints.

• Team/Stakeholder Interviews: Conversations with Product Managers, Salesforce Engineers, and potentially the VP of Design & Usability to assess collaboration skills, technical understanding, and strategic thinking.

• Final Interview: Likely with senior leadership to discuss overall fit, vision, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Prioritize 2-3 of your strongest projects that best align with the job description – especially those involving complex SaaS workflows and Salesforce platform design.

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the constraints (especially Salesforce-specific ones), your design process (including AI integration), the solutions you devised, the tradeoffs made, and the measurable impact of the shipped work.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) effectively. Demonstrate your systems thinking by highlighting reusable components or patterns.

• Highlight AI Integration: Explicitly showcase how AI tools were used in your process and what benefits they brought (e.g., faster iteration, novel ideas, improved efficiency).

• Be Ready for Deep Dives: Prepare to discuss your decision-making process, how you handled feedback, and how you collaborated with engineering and product teams.

Challenge Preparation:

• Understand Salesforce Constraints: Familiarize yourself with common limitations and best practices of the Salesforce Lightning platform.

• Think Systemically: Practice breaking down complex problems into manageable parts and consider how solutions can scale and integrate with existing systems.

• Embrace Ambiguity: Prepare to tackle problems that may not have clear-cut requirements. Focus on your process for gathering information, asking clarifying questions, and defining the problem space.

• AI Tool Familiarity: Be ready to discuss your experience with AI design tools and potentially demonstrate their use in a timed exercise.

📝 Enhancement Note: The interview process emphasizes practical experience and demonstrable skills, particularly within the Salesforce ecosystem and with AI tools. A strong, relevant portfolio is critical for success. The prohibition of real-time AI assistance during interviews underscores the need for genuine individual problem-solving and communication skills.

🛠 Tools & Technology Stack

Primary Tools:

• Salesforce Platform: Deep familiarity with Salesforce Lightning Experience, Lightning Design System, and its underlying architecture is mandatory.

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, or similar for wireframing, UI design, and interactive prototyping.

• AI Design Tools: Experience with generative UI tools, AI-powered prototyping aids, AI for research synthesis, and workflow automation tools within the design context. This is a significant requirement.

• Collaboration Tools: Familiarity with platforms like Jira, Confluence, Slack, or similar for team communication, project tracking, and documentation.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to inform design decisions based on user behavior.

• Ability to interpret and utilize data from Salesforce reports and dashboards to understand user adoption and identify areas for improvement. CRM & Automation:

• Direct experience with Salesforce CRM is essential.

• Understanding of how design impacts CRM workflows and data integrity.

• Experience with workflow automation tools, particularly in how UX design can enable or improve automated processes within Salesforce.

📝 Enhancement Note: The emphasis on Salesforce Lightning and AI tools is paramount. Candidates should be prepared to discuss their specific experience and proficiency with these technologies, as they form the core of the role's technical requirements.

👥 Team Culture & Values

Operations Values:

• Customer Success: A strong focus on delivering exceptional user experiences that directly contribute to customer success and satisfaction with the Fonteva platform.

• Collaboration & Transparency: A culture of open communication and partnership between design, product, and engineering teams, especially in navigating complex platform constraints.

• Innovation & Modernization: A drive to continuously improve and modernize products, embracing new technologies like AI to enhance processes and user experiences.

• Data-Driven Decision-Making: Relying on user research, analytics, and evidence to inform design choices, rather than solely on opinion.

• Accountability & Trust: A work environment that empowers individuals to take ownership of their work and deliver results, supported by mutual trust and clear expectations.

Collaboration Style:

• Integrated Teams: Designers are expected to be embedded within product and engineering teams, working closely and continuously throughout the development cycle.

• Proactive Engagement: A style where designers actively seek out information, ask questions, and contribute to problem-solving rather than waiting for detailed briefs.

• Evidence-Based Discussions: Fostering constructive debates grounded in research, data, and user needs to arrive at the best solutions.

• Iterative Feedback Loops: Regularly sharing work-in-progress and incorporating feedback from various stakeholders to refine designs.

📝 Enhancement Note: The culture appears to value proactive contribution, data-informed decisions, and collaborative problem-solving, particularly within the context of complex enterprise software development on the Salesforce platform.

⚡ Challenges & Growth Opportunities

Challenges:

• Salesforce Platform Constraints: Designing innovative and user-friendly experiences within the inherent limitations and specific architecture of the Salesforce Lightning platform.

• Legacy System Modernization: Balancing the need for modernization with the existing user base's familiarity and the technical debt of established applications.

• Ambiguity & Evolving Requirements: Navigating projects where requirements are not fully defined, requiring proactive problem-solving and requirement shaping.

• Integrating AI Effectively: Identifying and implementing practical, impactful applications of AI in the design workflow that genuinely improve efficiency and outcomes, rather than using AI for its own sake.

• Cross-Functional Alignment: Ensuring seamless collaboration and buy-in from engineering, product, and other stakeholders, especially when challenging existing assumptions or proposing significant changes.

Learning & Development Opportunities:

• Deep Salesforce Expertise: Becoming a highly sought-after expert in designing for the Salesforce ecosystem.

• AI in Design Mastery: Developing advanced skills in leveraging AI tools for creative problem-solving, rapid iteration, and workflow optimization.

• Enterprise SaaS Product Strategy: Gaining a deeper understanding of the business drivers and strategic considerations for complex enterprise software.

• Leadership Development: Opportunities to take on more responsibility, mentor junior designers, and influence design direction within the organization.

📝 Enhancement Note: The challenges are directly tied to the core requirements of the role—navigating the Salesforce platform and integrating new technologies like AI. The growth opportunities are substantial for individuals looking to specialize and advance in these critical areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise workflow you designed on the Salesforce platform. What were the key challenges, how did you approach them, and what was the outcome?" (Focus on problem framing, process, collaboration, and impact.)

• "How have you used AI tools to accelerate your design process or uncover new insights? Provide specific examples of tools and their application." (Be ready to showcase AI integration from your portfolio.)

• "Walk us through a time you had to balance conflicting requirements from product, engineering, and user needs, especially within platform constraints. How did you facilitate alignment?" (Demonstrate negotiation and systems thinking.) Company & Culture Questions:

• "What excites you about TogetherWork's mission to modernize its product suite, particularly on the Salesforce platform?" (Show genuine interest and understanding of the company's goals.)

• "How do you approach working in an environment where requirements may be ambiguous or evolving? How do you bring clarity?" (Highlight your proactive and problem-solving mindset.)

• "How do you ensure accessibility is a core consideration throughout your design process?" (Demonstrate your commitment to inclusive design principles.) Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem and user need for each case study.

• Show Your Process: Detail your steps, including research, ideation, wireframing, prototyping, user testing, and collaboration. Explicitly call out where and how AI tools were used.

• Highlight Constraints & Tradeoffs: Discuss the specific challenges of designing for Salesforce and any compromises made, and why.

• Quantify Impact: Present metrics or qualitative feedback that demonstrate the success of your shipped work.

• Engage Your Audience: Make it a conversation. Be ready to answer questions and elaborate on your decision-making.

📝 Enhancement Note: Preparation should heavily focus on showcasing specific Salesforce design experience and practical application of AI tools. Candidates should be ready to discuss their thought process, not just the final output, and demonstrate how they contribute to business objectives.

📌 Application Steps

To apply for this Salesforce Product Designer position:

• Submit your application through the provided link on the TogetherWork website.

• Tailor Your Resume: Optimize your resume to highlight your 4+ years of product design experience, with a strong emphasis on Salesforce platform design, complex SaaS workflows, and experience with AI tools. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your most relevant projects that demonstrate Salesforce Lightning experience, complex workflow design, systems thinking, and evidence of AI tool integration in your process. Ensure your portfolio clearly articulates problem framing, solutions, tradeoffs, and shipped outcomes.

• Prepare Your Presentation: Practice presenting your portfolio projects, focusing on storytelling, clarity of process, and demonstrating your ability to navigate platform constraints and collaborate effectively. Be ready to discuss your AI tool usage.

• Research TogetherWork: Familiarize yourself with TogetherWork's products, mission, and company values. Understand their focus on modernization and their position within the association management software market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.