UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: ARHS (part of Accenture)

Location: Brussels, Belgium

Job Type: Full-time (Temps complet)

Category: UX/UI Design, Digital Transformation Operations

Date Posted: April 15, 2026

Experience Level: Mid-Senior Level (5-10 years indicated by AI)

Remote Status: On-site

🚀 Role Summary

• Drive user experience (UX) and user interface (UI) design initiatives for complex digital solutions supporting EU Institutions.

• Conduct comprehensive user research, usability testing, and analysis to inform design decisions and product improvements.

• Develop and maintain design artifacts, including wireframes, mock-ups, prototypes, style guides, and component libraries.

• Collaborate closely with cross-functional teams and business stakeholders to ensure user needs align with strategic objectives and regulatory compliance.

• Contribute to the continuous evolution of mature digital platforms, focusing on enhancing usability, accessibility, and overall user satisfaction within a regulated environment.

📝 Enhancement Note: This role is situated within a specific operational context of supporting large-scale digital environments for EU Institutions. The focus on "end-to-end management of complex, high-impact programmes" and "highly regulated context, requiring strong compliance with financial, legal, data protection, and auditability standards" indicates a need for designers who can navigate intricate requirements and deliver robust, compliant user experiences. The "mature and continuously evolving" nature of the platforms suggests a focus on iterative improvements and optimization rather than solely new product development.

📈 Primary Responsibilities

• Execute comprehensive usability testing and user experience (UX) analyses at various stages of digital product development.

• Deliver expert UX and UI design recommendations, from initial concept ideation through to final implementation phases.

• Create detailed low- and high-fidelity wireframes, mock-ups, interactive prototypes, and storyboards for web applications and enterprise platforms.

• Define, establish, and rigorously maintain design systems, including style guides, visual standards, and reusable component libraries.

• Actively contribute to the strategic definition of information architecture, interaction workflows, navigation structures, typography, and overall visual design elements.

• Conduct in-depth user research, including interviews and formal usability studies, translating qualitative and quantitative findings into actionable design improvements.

• Synthesize insights derived from UX research, analytics data, user surveys, legacy system analysis, and overarching organizational objectives.

• Prepare and articulate clear, concise UX analysis reports and strategic recommendations for diverse stakeholder groups.

• Design and produce essential visual assets, such as custom illustrations, infographics, compelling data visualizations, and other graphical elements.

• Define user-centered evaluation criteria, proactively identify usability issues, and propose concrete, implementable actions for enhancement.

• Foster close collaboration with business stakeholders and cross-functional teams to ensure user-centricity is aligned with critical business and strategic goals.

• Contribute to the creation of comprehensive documentation to ensure the maintainability and facilitate the future evolution of digital solutions.

• Support performance, scalability, and usability optimization efforts from a dedicated UX perspective.

📝 Enhancement Note: The responsibilities emphasize a full-cycle UX/UI design process within a complex, regulated environment. The inclusion of "synthesising insights from UX research, analytics, surveys, legacy systems, and organisational objectives" highlights the need for a data-driven and analytical approach to design. Furthermore, "defining user-centred evaluation criteria" and "proposing concrete improvement actions" points to a proactive, results-oriented designer who can drive measurable improvements.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: Proven experience in UX/UI design, with a strong portfolio showcasing work across various domains or industries. Experience within large-scale digital environments, particularly those supporting public sector or institutional clients, is highly advantageous. An AI-indicated experience level of 5-10 years suggests a mid-to-senior level candidate.

Required Skills:

• Demonstrated ability to work effectively within multicultural and multilingual team environments.

• Exceptional communication skills, with a proven ability to articulate findings and present recommendations clearly and persuasively to diverse audiences.

• Proven capacity for engaging stakeholders at various levels and building trusted, collaborative relationships.

• A strong, results-oriented mindset with exceptionally high standards for quality, consistency, and attention to detail.

• The ability to convincingly influence senior stakeholders through well-structured arguments and compelling design rationale.

• A robust team spirit, complemented by a strong capacity for independent work and self-direction.

• A rapid self-starter mentality, capable of integrating quickly and contributing effectively to ongoing projects.

• A high degree of discretion and integrity, particularly when handling sensitive or confidential data.

• Excellent command of the English language (C1 level), both written and spoken, for effective communication and documentation.

• Proven experience as a UX Expert, UX Consultant, UX Researcher, or equivalent role.

• Solid experience with conducting usability studies, performing user research, and executing UX analysis.

• A strong, well-curated portfolio demonstrating UX/UI work across different domains or industries.

• Extensive experience with prototyping, wireframing, interaction design principles, and information architecture.

• Deep knowledge of UX design best practices, including accessibility standards (e.g., WCAG), ergonomics, and responsive design principles.

• Proficiency with industry-standard UI and design tools such as Sketch, Adobe XD, Photoshop, Illustrator, or comparable software.

• Good working knowledge of web technologies and standards, including HTML, CSS, XML, SEO principles, and web analytics tools.

• A thorough understanding of user-centered design methodologies and usability testing techniques across the entire project lifecycle.

Preferred Skills:

• Experience working within agile development environments and familiarity with collaborative design approaches like design sprints and participatory design.

• Knowledge of advanced research techniques and analytical methods to robustly support UX decision-making.

📝 Enhancement Note: The requirements emphasize both strong interpersonal and communication skills ("multicultural and multilingual teams," "engage stakeholders," "convince and influence senior stakeholders") alongside deep technical UX/UI expertise. The explicit mention of English C1 level is critical for operating within EU institutions. The preference for agile experience aligns with modern digital development practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX/UI design projects, clearly illustrating the candidate's design process and problem-solving approach.

• Case studies demonstrating experience with user research methodologies, including the methods used, insights gathered, and how these findings translated into design solutions.

• Examples of wireframes, interactive prototypes, and high-fidelity mock-ups that highlight interaction design, information architecture, and visual design skills.

• Documentation or examples of style guides, component libraries, or design systems developed, emphasizing consistency and scalability.

• Projects that demonstrate an understanding of accessibility standards and responsive design principles, showcasing how these were integrated into the design.

Process Documentation:

• Ability to document the UX design process, from initial research and ideation through to testing and final implementation, ensuring clarity for team members and stakeholders.

• Experience in creating and maintaining design documentation, including user flows, wireframes, prototypes, and final design specifications.

• Familiarity with documenting design system components and guidelines for consistent application across projects.

• Contribution to the creation of user journey maps, personas, and other artifacts that articulate user needs and experiences.

📝 Enhancement Note: For a UX/UI Designer role, especially in a regulated environment like the EU Institutions, the portfolio is paramount. It serves as the primary evidence of design capability, process, and impact. The emphasis should be on demonstrating a structured approach to design, user-centricity, and the ability to translate complex requirements into intuitive interfaces.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX/UI Designers in Brussels, Belgium, with the specified technical skills and experience level (5-10 years), a competitive annual gross salary range would likely fall between €55,000 and €75,000. This estimate considers the cost of living in Brussels, the specialized nature of the role within EU Institutions, and the integration into Accenture's broader compensation structure.

Benefits:

• Competitive salary package reflecting experience and expertise.

• Comprehensive health insurance coverage provided from day one, ensuring well-being.

• Meal allowance provided via a Ticket Restaurant card, offering flexibility for daily expenses.

• Opportunity to work on impactful, large-scale projects with national and European significance.

• Continuous professional development through in-house training sessions.

• Access to a wide range of online learning opportunities for ongoing skill enhancement.

• Participation in a collaborative culture with regular team celebrations and recognition of achievements.

Working Hours: The role is full-time, with an AI-indicated standard of 40 hours per week. While the role is on-site, there may be some flexibility in daily start/end times, which is common in large organizational settings.

📝 Enhancement Note: The salary estimate is based on research for similar UX/UI Designer roles in Brussels, factoring in the seniority implied by the AI-suggested 5-10 years of experience and the specialized context of working with EU Institutions. The benefits listed are directly extracted from the provided text and highlight attractive aspects for potential candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, primarily serving the Public Sector and EU Institutions. ARHS Group, now part of Accenture, focuses on complex IT project management, systems integration, informatics, analytics, and solution implementation within these domains.

Company Size: ARHS Group, as part of Accenture, benefits from the extensive global reach and resources of a large multinational consultancy. Accenture itself has over 700,000 employees worldwide, indicating a very large company size. This scale offers significant opportunities for professional development and exposure to diverse projects.

Founded: ARHS Group was acquired by Accenture in July 2024. Accenture was founded in 1950, bringing a long history of IT services and consulting to its operations.

Team Structure:

• The UX/UI Designer will likely be part of a digital transformation or IT solutions team within ARHS Group/Accenture, dedicated to serving specific EU Institution clients.

• The team structure is expected to be cross-functional, including project managers, business analysts, developers, QA testers, and other specialists.

Methodology:

• Emphasis on structured project management methodologies, likely incorporating Agile principles for iterative development and delivery.

• Data-driven decision-making, leveraging analytics, user research, and performance metrics to guide design and product strategy.

• A strong focus on compliance, regulatory adherence, and quality assurance, given the context of working with EU Institutions.

• Collaborative design approach, involving stakeholders and cross-functional teams throughout the project lifecycle.

Company Website: [Company URL not provided, but inferred ARHS Group domain is arhs-group.com; Accenture's main site is accenture.com]

📝 Enhancement Note: The acquisition by Accenture is a significant factor, implying access to broader resources, methodologies, and career paths. The context of serving EU Institutions suggests a culture that values precision, adherence to regulations, and long-term project engagement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Senior or Senior level within the UX/UI design discipline. It requires a solid foundation of practical experience (5-10 years indicated by AI) and the ability to operate autonomously, influence stakeholders, and contribute strategically to complex projects. The focus is on delivering tangible design outcomes within a demanding operational environment.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead or Project Manager within the ARHS Group/Accenture team serving the EU Institution client. They will collaborate closely with business stakeholders, developers, and other project team members. This structure provides exposure to both client-side operational needs and internal consultancy project management.

Operations Impact: The UX/UI Designer's impact is critical to the success of digital solutions used by EU Institutions. By improving usability, accessibility, and overall user experience, they directly contribute to:

• Increased efficiency and productivity for program management and grant handling.

• Enhanced compliance with legal, financial, and data protection standards.

• Greater user adoption and satisfaction with complex digital tools.

• Reduced support costs and training overhead through intuitive design.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI design, such as accessibility, interaction design for complex systems, or user research methodologies.

• Leadership: Transition into a Lead UX/UI Designer role, mentoring junior designers and overseeing design strategy for larger projects or client accounts.

• Cross-functional Mobility: Leverage design expertise to move into related roles like Product Management, Business Analysis, or specialized Digital Transformation Consulting within Accenture.

• Client Engagement: Develop strong client-facing skills and strategic advisory capabilities, becoming a trusted partner for EU Institutions.

• Continuous Learning: Utilize Accenture's extensive learning platforms and training programs to acquire new skills in emerging technologies and design trends.

📝 Enhancement Note: The integration into Accenture offers a structured path for career progression beyond a pure design role, with opportunities in consulting, management, and specialized digital transformation. The focus on EU Institutions also provides a unique niche for career development.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating a requirement to work from the client's premises or a designated ARHS Group/Accenture office in Brussels, Belgium. This environment is typical for roles supporting EU Institutions, emphasizing direct collaboration and security.

Office Location(s): Brussels, Belgium. This location places the role within the heart of European Union operations, offering a vibrant international setting. Specific office addresses would depend on the client engagement and ARHS Group's local presence.

Workspace Context:

• Collaborative Environment: The workspace will foster close collaboration with business stakeholders, project managers, developers, and other designers, facilitating agile workflows and iterative design processes.

• Tools & Technology: Access to industry-standard design software (Sketch, Adobe XD, Photoshop, etc.), prototyping tools, and potentially specialized analytics and user research platforms.

• Team Interaction: Frequent interaction with a diverse, multicultural team, requiring strong communication and interpersonal skills to navigate different working styles and perspectives.

Work Schedule: Full-time, with an AI-indicated 40 hours per week. While on-site, there may be some flexibility in daily hours, but core working hours will be determined by client and project needs, often aligning with standard business hours in Brussels.

📝 Enhancement Note: The on-site requirement is crucial for this role, implying a need for candidates comfortable with a structured work environment and direct, in-person collaboration within sensitive institutional settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess technical skills, experience, and alignment with role requirements.

• Technical Interview: Discussion focused on UX/UI design principles, methodologies, tool proficiency, and problem-solving approaches. Candidates may be asked to walk through specific projects from their portfolio.

• Case Study/Design Challenge: A practical exercise to assess design thinking, problem-solving capabilities, and ability to apply UX/UI principles to a given scenario relevant to the client's needs. This might involve creating wireframes, user flows, or presenting a design rationale.

• Stakeholder Interview: Conversation with hiring managers, project leads, or client representatives to evaluate communication skills, stakeholder management ability, cultural fit, and understanding of complex project environments.

• Final Interview: Potentially with senior leadership to discuss career aspirations, strategic thinking, and overall suitability for the role and company culture.

Portfolio Review Tips:

• Structure: Organize your portfolio logically, perhaps by project type or by demonstrating a clear design process (Discovery, Define, Design, Deliver).

• Storytelling: For each project, clearly articulate the problem statement, your role, the process you followed, the solutions you designed, and the measurable outcomes or impact achieved. Quantify results whenever possible.

• Process Emphasis: Highlight your user research, ideation, wireframing, prototyping, and testing methodologies. Show how you iterate based on feedback.

• Visual Clarity: Ensure high-quality visuals for mock-ups and prototypes. Use interactive prototypes where possible to showcase user flows and interactions.

• Tailoring: If possible, subtly tailor your portfolio presentation to highlight experience relevant to large-scale, regulated digital environments or public sector work.

• Conciseness: Be prepared to present your key projects concisely and effectively within a limited timeframe.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly understand the problem, the target users, and any constraints (technical, regulatory, time).

• Think Aloud: For design challenges, articulate your thought process clearly. Explain the assumptions you're making, the questions you'd ask, and the rationale behind your design decisions.

• Focus on Process: Demonstrate a robust, user-centered design process, even if you can't complete a fully polished design within the given time.

• Prioritize: Identify key user needs and business objectives, and prioritize your design solutions accordingly.

• Communication: Be prepared to present your solution and defend your design choices effectively.

📝 Enhancement Note: The interview process is likely to be rigorous, given the nature of the client and the consulting environment. A strong portfolio that clearly demonstrates a user-centered design process and tangible outcomes is essential. The emphasis on communication and stakeholder management is particularly high for roles supporting EU Institutions.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Sketch, Adobe XD, Figma (common, though not explicitly listed as preferred, it's a leading tool), InVision.

• Prototyping Tools: InVision, Adobe XD, Figma, Axure RP (for complex interactions).

• Wireframing Tools: Balsamiq, Sketch, Adobe XD, Figma.

• Visual Design/Editing: Adobe Photoshop, Adobe Illustrator.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms for understanding user behavior on web applications.

• User Feedback Tools: SurveyMonkey, Typeform, Hotjar (for heatmaps and session recordings), or in-house survey mechanisms.

• Data Visualization Tools: Tableau, Power BI, or custom dashboards for presenting UX metrics and insights.

CRM & Automation:

• While not directly a UX/UI tool, familiarity with CRM systems (e.g., Salesforce, Microsoft Dynamics) and workflow automation concepts can be beneficial for understanding the broader business context of the digital solutions being designed.

• Content Management Systems (CMS): Familiarity with CMS platforms might be relevant if the digital solutions involve content-heavy interfaces.

• Collaboration & Project Management: Jira, Confluence, Trello, Asana for task management, documentation, and team collaboration.

📝 Enhancement Note: The listed tools (Sketch, Adobe XD, Photoshop, Illustrator, HTML, CSS) are core to the role. The inclusion of web technologies and analytics underscores the need for designers to understand the technical implementation and performance of their designs. Familiarity with agile tools like Jira and Confluence is also a strong plus.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality, reliable, and compliant digital solutions that meet stringent standards.

• User-Centricity: Placing the needs and experiences of end-users at the forefront of all design and development decisions.

• Collaboration & Teamwork: Fostering a supportive environment where diverse teams work together effectively to achieve common goals.

• Integrity & Discretion: Upholding the highest standards of ethical conduct, data privacy, and confidentiality, especially when working with sensitive institutional information.

• Continuous Improvement: A dedication to ongoing learning, process optimization, and iterative enhancement of digital products and services.

Collaboration Style:

• Cross-functional Integration: Actively engaging with business stakeholders, developers, project managers, and quality assurance teams to ensure a holistic approach to product development.

• Open Communication: Encouraging transparent and constructive feedback loops to refine designs and resolve challenges efficiently.

• Agile Mindset: Embracing iterative design cycles, adapting to changing requirements, and participating in team ceremonies (e.g., stand-ups, sprint reviews).

• Knowledge Sharing: Proactively sharing insights, best practices, and design learnings within the team and across projects.

📝 Enhancement Note: The values likely reflect a blend of corporate consulting culture (Accenture) and the specific demands of working within EU Institutions, emphasizing professionalism, compliance, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Regulations: Adapting designs to comply with strict legal, financial, data protection, and auditability standards inherent to EU Institutions.

• Balancing Diverse Stakeholder Needs: Synthesizing requirements from numerous stakeholders with potentially conflicting priorities, while championing the end-user perspective.

• Evolving Digital Landscape: Keeping pace with technological advancements and evolving user expectations within a long-term, mature digital environment.

• Multicultural & Multilingual Environment: Effectively communicating and collaborating across diverse cultural backgrounds and language barriers within the project team.

• Client-Specific Processes: Integrating into established client processes and workflows, which may differ from standard industry practices.

Learning & Development Opportunities:

• Specialized UX/UI Training: Access to advanced courses and workshops on topics like accessibility, inclusive design, UX research methodologies, and emerging design tools.

• Accenture Learning Ecosystem: Leveraging Accenture's vast online learning platform (e.g., LinkedIn Learning, internal courses) for continuous skill development across a broad range of professional disciplines.

• Mentorship Programs: Opportunities to be mentored by senior UX/UI professionals or leaders within ARHS Group/Accenture, providing career guidance and skill development support.

• Exposure to Large-Scale Projects: Gaining invaluable experience managing design for complex, high-impact programs that influence policy and operations at the European level.

• Cross-Disciplinary Learning: Opportunities to learn about related fields such as business analysis, project management, data science, and cybersecurity through internal project teams and training.

📝 Enhancement Note: The challenges highlight the unique demands of the role, particularly the regulatory environment and stakeholder complexity. The growth opportunities underscore the benefits of being part of a large organization like Accenture, offering extensive resources for professional development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex digital project you worked on where you had to balance multiple stakeholder requirements and regulatory constraints. How did you approach the UX/UI design process, and what was the outcome?" (Focus on process, stakeholder management, and regulatory awareness).

• "Walk us through a significant usability issue you identified and how you addressed it. What research methods did you employ, and what was the impact of your proposed solution?" (Focus on problem-solving, research skills, and impact measurement).

• "How do you approach designing for accessibility and inclusivity? Can you provide an example from your portfolio where you implemented these principles?" (Focus on best practices and practical application).

Company & Culture Questions:

• "What do you know about ARHS Group and Accenture's work with public sector clients or EU Institutions?" (Demonstrates research and interest).

• "How do you adapt your design approach when working within a large, established organization with specific processes and compliance requirements?" (Assesses adaptability and understanding of corporate environments).

• "Describe your ideal team environment and how you contribute to a collaborative culture." (Evaluates team fit and communication style).

Portfolio Presentation Strategy:

• The STAR Method: Structure your project presentations using the Situation, Task, Action, Result framework. Clearly define the context, your role, the actions you took, and the outcomes achieved.

• Focus on Process, Not Just Polish: While polished visuals are important, emphasize the "why" behind your design decisions. Showcase your research, ideation, and iteration process.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved task completion rates, reduced error rates, increased user satisfaction scores).

• Highlight Collaboration: Explain how you worked with developers, product managers, and other stakeholders. Show examples of how you incorporated feedback.

• Concise Storytelling: Prepare 2-3 key projects that best represent your skills and experience. Be ready to present them effectively within the allocated time, allowing for discussion.

• Technical Proficiency: Be prepared to discuss the tools you used and why you chose them for specific tasks.

📝 Enhancement Note: Interview questions will likely probe technical depth, problem-solving abilities, and the capacity to operate within a demanding, regulated, and collaborative environment. The portfolio presentation is a critical component, requiring a clear narrative of process and impact.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on jobs.smartrecruiters.com.

• Curate Your Portfolio: Select 2-3 of your most relevant projects that showcase your UX/UI design process, problem-solving skills, and experience with complex digital solutions. Tailor your project descriptions to highlight aspects relevant to enterprise applications and regulatory environments.

• Optimize Your Resume: Ensure your resume clearly articulates your experience with UX/UI design, user research, prototyping, and relevant tools. Use keywords from the job description, such as "usability testing," "information architecture," "wireframing," "prototyping," and specific software names.

• Prepare Your Presentation: Practice articulating your portfolio projects using the STAR method. Be ready to discuss your design rationale, the challenges you faced, and the outcomes achieved in detail.

• Research ARHS Group & Accenture: Familiarize yourself with ARHS Group's specialization in public sector IT projects and Accenture's broader capabilities. Understand their approach to digital transformation and client service, particularly within the EU context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.