UX/UI Designer & Digital Workplace H/F/X

📍 Job Overview

Job Title: UX/UI Designer & Digital Workplace H/F/X

Company: I-TRACING

Location: Courbevoie, France

Job Type: Full-time

Category: Digital Workplace & User Experience Operations

Date Posted: September 02, 2026

Experience Level: Mid-level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end UX/UI design process for internal applications and the Digital Workplace, focusing on enhancing the employee experience.

• Lead user research initiatives, including interviews, workshops, and usability testing, to gather insights and inform design decisions.

• Develop wireframes, prototypes, and high-fidelity mockups using Figma and FigJam to create intuitive and efficient user interfaces.

• Implement and iterate on solutions within a no-code environment, leveraging platforms like SharePoint and Webflow.

• Champion a user-centered culture within the DSI by contributing to change management, creating documentation, and promoting new usages.

📝 Enhancement Note: This role sits within the IT department (DSI) and focuses on internal tools and employee experience, which aligns with a Digital Workplace Operations or Internal Tools Operations function. The emphasis on no-code platforms and user adoption suggests a blend of design and operational implementation.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, observation, and co-creation workshops, to deeply understand employee needs and pain points within the digital workplace.

• Translate user insights into actionable recommendations and design specifications for internal applications, the intranet, and knowledge management systems.

• Design intuitive user journeys, wireframes, interactive prototypes, and high-fidelity mockups using Figma and FigJam, ensuring a consistent and positive user experience across all internal platforms.

• Implement and manage user interface designs on no-code platforms such as SharePoint and Webflow, adapting designs to platform constraints while maximizing user-friendliness.

• Develop and deliver user-centric training materials, guides, tutorials, and communication supports to facilitate the adoption of new tools and processes by employees.

• Collaborate closely with IT teams and other stakeholders to ensure the successful implementation and ongoing optimization of digital workplace solutions.

• Actively contribute to the continuous improvement of the company's intranet and knowledge management systems, identifying opportunities for enhancement based on user feedback and operational efficiency.

• Participate in defining and prioritizing user-facing problems and projects within the DSI roadmap.

• Ensure adherence to UX/UI best practices and maintain design consistency across all internal digital touchpoints.

📝 Enhancement Note: The responsibilities highlight a blend of strategic user research, hands-on design execution within specific platforms, and a strong focus on change management and user adoption, which are core to effective Digital Workplace Operations.

🎓 Skills & Qualifications

Education: Higher education degree in UX Design, Product Design, Ergonomics, Interaction Design, or a related field.

Experience: A minimum of 2 years of significant professional experience in UX/UI Design, Product Design, or Service Design (internships and apprenticeships count).

Required Skills:

• Figma & FigJam Mastery: Advanced proficiency in using Figma for wireframing, prototyping, and creating high-fidelity mockups, and FigJam for collaborative ideation and workshops.

• User Research Methodologies: Proven experience in conducting various user research techniques, including user interviews, usability testing, and observational studies.

• User Journey & Prototype Design: Demonstrated ability to design user flows, create interactive prototypes, and translate user needs into effective interface designs.

• User-Centered Design Principles: Solid understanding and application of user-centered design methodologies such as Design Thinking and the Double Diamond framework.

• Collaborative Tools: Familiarity with project management and collaboration tools like Jira and Confluence for efficient workflow management.

• Professional English: Essential for professional oral and written communication.

Preferred Skills:

• No-Code Platform Experience: Prior experience working with or designing for no-code platforms such as SharePoint or Webflow.

• Service Design: Experience in Service Design principles and application.

• Interaction Design: Strong understanding of Interaction Design principles to create engaging user experiences.

• Agile Methodologies: Experience working within Agile development environments.

📝 Enhancement Note: The emphasis on Figma, user research, and no-code platforms like SharePoint/Webflow are critical for this role. Professional English is also a key differentiator given the international nature of the company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate UX/UI Process: Showcase a clear and structured approach to user research, ideation, design, and iteration for at least two significant projects.

• User-Centric Case Studies: Present detailed case studies that highlight your problem-solving skills, user needs identification, and the impact of your design solutions on user experience and efficiency.

• Figma & Prototyping Examples: Include examples of wireframes, interactive prototypes, and high-fidelity mockups created in Figma, demonstrating your design capabilities and attention to detail.

• No-Code Implementation (if applicable): If you have experience with SharePoint, Webflow, or similar no-code tools, showcase how you've translated UX/UI designs into functional interfaces within these environments.

• Collaboration & Iteration: Evidence of collaborative work, user testing feedback incorporation, and iterative design improvements.

Process Documentation:

• Workflow Design & Optimization: Document the process of mapping out user journeys and optimizing workflows for internal tools to enhance usability and efficiency.

• Prototyping & Testing Procedures: Detail your approach to creating prototypes and conducting user testing to validate design concepts and gather feedback for iterative improvements.

• No-Code Implementation Standards: Outline your methodology for adapting UX/UI designs to the constraints of no-code platforms and ensuring seamless implementation.

• Change Management & User Adoption: Showcase how you've developed materials and strategies to support user adoption and facilitate change management for new digital workplace tools.

📝 Enhancement Note: A strong portfolio is crucial for this role, especially one that demonstrates not only design skills but also the ability to execute within no-code environments and drive user adoption, aligning with operations' focus on process and implementation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 2-5 years of experience in the Paris region, the estimated annual gross salary range is €40,000 - €55,000. This estimate considers the cost of living in Courbevoie, the company's size, and the specific technical skills required.

Benefits:

• Happy At Work Recognition: Company culture recognized with the "Happy At Work" label, indicating a positive work environment.

• Personalized Career Development: Access to a personalized training plan to support professional growth.

• Certification Support: Opportunities to pursue and obtain relevant industry certifications.

• Internal Mobility: Potential for career advancement and movement within I-TRACING's various locations.

• Collaborative Project Funding: Funding available for collaborative internal projects to foster innovation and team engagement.

• Teamstarter Initiative: Participation in "Teamstarter" projects designed to enhance the daily work experience and maintain a warm atmosphere.

• Health Insurance: Comprehensive health insurance coverage.

• Meal Vouchers: Provided meal vouchers to support daily expenses.

• Transportation Reimbursement: Partial reimbursement for commuting costs.

Working Hours: Standard 40-hour work week, with flexibility often afforded in hybrid environments to manage work-life balance effectively.

📝 Enhancement Note: The salary range is an estimation based on French market data for similar roles and experience levels. The listed benefits are directly extracted from the provided text, emphasizing the company's commitment to employee well-being and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity. I-TRACING is a leading independent cybersecurity pure-player in the French market, offering integrated services from GRC and consulting to managed services and cyber defense.

Company Size: Over 1,000 employees and a projected €230M revenue in 2025. This indicates a large, established organization with significant operational capacity and potential for cross-functional collaboration.

Founded: 2005. With nearly two decades of experience, I-TRACING has established a strong reputation and deep expertise in the cybersecurity domain.

Team Structure:

• DSI Operations: This role is part of the IT Department (DSI), specifically focused on the Digital Workplace and employee experience. The team is in a "construction phase" for UX, suggesting a lean, dynamic, and evolving structure where individual initiative is valued.

• Reporting: While not explicitly stated, the role likely reports to a Head of Digital Workplace, IT Manager, or a Lead UX Designer if one exists. The emphasis on autonomy suggests a flat hierarchy for project execution.

• Cross-functional Collaboration: Close collaboration with various DSI teams (development, infrastructure, security) and potentially with HR and internal communications for change management and adoption initiatives.

Methodology:

• User-Centric Development: The core methodology revolves around understanding user needs and transforming them into practical, user-friendly solutions.

• No-Code Implementation: A significant focus on leveraging no-code platforms like SharePoint and Webflow for rapid development and deployment of internal tools.

• Agile & Iterative Design: The role implies an iterative approach to design, incorporating user feedback and adapting solutions over time, likely within an agile framework.

• Data-Driven Improvement: While not explicitly stated for this role, the company's cybersecurity focus implies a data-driven culture, which extends to understanding usage patterns and performance metrics for internal tools.

Company Website: https://www.i-tracing.com/fr/

📝 Enhancement Note: The company's strong position in cybersecurity and its growth trajectory are key context. The "construction phase" for UX within the DSI presents a significant opportunity for an ambitious candidate to shape processes and impact.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-level UX/UI Designer with a specialization in Digital Workplace. It offers significant autonomy and the opportunity to build out UX practices within the IT department, moving beyond purely design tasks to include implementation and change management.

Reporting Structure: The role is within the IT Department (DSI). While direct reporting lines aren't detailed, the emphasis on autonomy suggests a structure that empowers individuals to lead their projects, likely reporting to a manager who oversees internal IT tools or digital transformation initiatives.

Operations Impact: The UX/UI Designer plays a critical role in enhancing the productivity, efficiency, and overall satisfaction of I-TRACING employees by optimizing the tools and platforms they use daily. This directly impacts operational efficiency, knowledge sharing, and internal communication, contributing to the company's broader success.

Growth Opportunities:

• UX Leadership: As the UX function is still developing, there's a clear path to becoming a lead or manager in UX/Digital Workplace design, defining best practices and potentially building a team.

• Digital Workplace Strategy: Opportunity to influence and shape the long-term digital workplace strategy for the company, moving into more strategic planning roles.

• No-Code Specialization: Deepen expertise in no-code platforms and their application in enterprise environments, becoming a go-to specialist.

• Cross-functional Expertise: Develop a strong understanding of cybersecurity operations and other business functions through close collaboration, broadening skill sets.

• Certification & Training: Leverage company-provided training and certification support to gain advanced skills in UX, digital transformation, and relevant technologies.

📝 Enhancement Note: The "construction phase" of UX within the DSI is a key growth driver. Candidates can expect to define processes, build a portfolio of impact, and potentially grow into leadership roles related to employee experience and digital transformation.

🌐 Work Environment

Office Type: The role is based in Courbevoie, France, indicating an office-based work environment with a hybrid arrangement. This suggests a professional setting that balances in-office collaboration with remote flexibility.

Office Location(s): The primary office is located at 25 Quai du Président Paul Doumer, 92400 Courbevoie, France, within the Île-de-France region. I-TRACING also has offices in Nantes, Lyon, and internationally (Montreal, Hong Kong), offering potential future mobility.

Workspace Context:

• Collaborative Environment: The emphasis on workshops, co-construction, and team interaction suggests a collaborative workspace designed to foster idea exchange and problem-solving.

• Tools & Technology: Access to modern design tools like Figma and FigJam, along with collaboration platforms like Jira and Confluence, will be standard. The use of no-code platforms like SharePoint and Webflow will be integral to the daily workflow.

• Cross-functional Interaction: Opportunities to interact with various teams within the DSI and potentially other departments, facilitating a holistic understanding of the company's operations and challenges.

Work Schedule: A standard 40-hour work week is expected, with the hybrid arrangement offering flexibility. This allows for focused deep work sessions (potentially at home) and collaborative in-office activities, aligning with efficient project management and design cycles.

📝 Enhancement Note: The hybrid model and the company's commitment to well-being (Happy At Work label) suggest a supportive and flexible work environment conducive to creative and operational tasks.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess your foundational UX/UI skills, relevant experience, and fit with the company's needs.

• Technical Interview(s): Discussions focusing on your design process, problem-solving abilities, proficiency with tools like Figma, and understanding of user research methodologies. Expect to walk through specific projects from your portfolio.

• Case Study/Challenge: You may be asked to complete a small design challenge or present a detailed case study from your portfolio, demonstrating your approach to a specific problem relevant to the digital workplace.

• Cultural Fit Interview: Conversations with potential team members or managers to assess your collaboration style, autonomy, adaptability, and alignment with I-TRACING's values (cohesion, curiosity, initiative, solidarity, benevolence).

• Final Interview: Likely with a senior member of the DSI to discuss your career aspirations, the role's strategic impact, and confirm mutual fit.

Portfolio Review Tips:

• Showcase Your Process: Clearly articulate your design thinking, research methods, ideation, prototyping, and iteration stages for each project.

• Highlight Impact: Quantify your achievements where possible (e.g., "improved task completion time by X%", "reduced user error rate by Y%"). If not quantifiable, focus on qualitative improvements to user satisfaction or efficiency.

• Tailor to the Role: Emphasize projects related to internal tools, employee experience, or Digital Workplace initiatives. If you have no-code experience (SharePoint, Webflow), make sure this is prominent.

• Demonstrate Figma Skills: Use interactive prototypes or clear visual examples to showcase your proficiency in Figma.

• Be Ready to Discuss: Prepare to discuss your design decisions, challenges faced, and how you incorporated feedback.

Challenge Preparation:

• Understand the Context: If given a challenge, ensure you understand the specific user group and business goals.

• Focus on Process: Even if time is limited, demonstrate your thought process and methodology.

• Prioritize: Identify the most critical aspects to address within the given timeframe.

• Present Clearly: Be prepared to articulate your proposed solution and its rationale concisely.

📝 Enhancement Note: The emphasis on a "construction phase" for UX suggests that interviewers will be keen to see your ability to define processes and work autonomously. Your portfolio should reflect this proactive and problem-solving mindset.

🛠 Tools & Technology Stack

Primary Tools:

• Figma & FigJam: Core tools for wireframing, prototyping, UI design, and collaborative ideation. Expect to use these extensively for all design tasks.

• SharePoint / Webflow: Key no-code platforms for implementation and evolution of digital workplace interfaces. Familiarity with these is a significant advantage.

Analytics & Reporting:

• While not explicitly listed for this role, expect to use analytics tools within SharePoint or potentially other integrated systems to monitor user engagement and performance of designed interfaces.

• Jira & Confluence: Essential for project management, task tracking, documentation, and team collaboration within the DSI.

CRM & Automation:

• Not directly applicable to this UX/UI role, but understanding how internal tools integrate with broader business systems might be beneficial.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. Experience with SharePoint and Webflow within a no-code context is highly desirable and will be a key differentiator for this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, driving all design and development decisions to prioritize employee needs and experience.

• Curiosity & Initiative: Encouraged to explore new ideas, question existing processes, and proactively identify areas for improvement within the digital workplace.

• Collaboration & Solidarity: Working effectively with other DSI teams and stakeholders, sharing knowledge, and supporting colleagues to achieve common goals.

• Benevolence: Fostering a supportive and respectful work environment where team members feel valued and encouraged.

• Efficiency & Pragmatism: Adapting designs to technical constraints and leveraging no-code tools to deliver practical, effective solutions.

Collaboration Style:

• Cross-functional Integration: The role requires close collaboration with IT developers, system administrators, and potentially business analysts to ensure designs are technically feasible and meet operational requirements.

• Feedback-Driven: An open culture for feedback exchange, where designs are shared, reviewed, and iterated upon based on input from users and peers.

• Knowledge Sharing: Encouraged to share best practices, user insights, and design learnings across the DSI and potentially wider within the organization.

📝 Enhancement Note: The company's values are strongly emphasized, particularly curiosity, initiative, and benevolence. Candidates should be prepared to demonstrate how they embody these traits in their work and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Building UX from Scratch: As UX is in a "construction phase" within the DSI, you'll face the challenge of defining processes, establishing best practices, and educating stakeholders on the value of UX.

• No-Code Constraints: Designing effectively within the limitations of no-code platforms like SharePoint and Webflow requires creativity and a deep understanding of their capabilities and restrictions.

• Balancing User Needs with Technical Feasibility: Ensuring user-centric designs are implementable within existing technical infrastructure and budget constraints.

• Driving Adoption in a Hybrid Environment: Encouraging the adoption of new tools and processes across a potentially distributed workforce, requiring strong change management and communication skills.

Learning & Development Opportunities:

• UX Process Formalization: Opportunity to define and formalize UX processes, methodologies, and standards for the DSI.

• Digital Workplace Strategy Influence: Shape the future of I-TRACING's internal digital ecosystem, moving towards more strategic contributions.

• No-Code Platform Expertise: Become a subject matter expert in leveraging no-code tools for internal application development.

• Industry Conferences & Certifications: Utilize company support for professional development to attend relevant conferences (e.g., UX, Digital Workplace) and obtain certifications.

• Mentorship: Potential for mentorship from experienced IT leaders or peers within the DSI, and the opportunity to mentor junior colleagues as the UX function grows.

📝 Enhancement Note: The "challenges" are essentially opportunities for an ambitious candidate to make a significant impact and grow their career by proactively addressing these areas.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for translating user needs into a functional design on a no-code platform like SharePoint or Webflow." (Focus on your adaptability and understanding of platform constraints.)

• "How would you approach building a user-centered design culture within an IT department that is new to formal UX practices?" (Highlight your experience in advocacy, education, and demonstrating value.)

• "Walk us through a project where you had to balance competing stakeholder requirements with user needs. How did you reach a resolution?" (Prepare a case study demonstrating negotiation, prioritization, and user advocacy.) Company & Culture Questions:

• "How do you embody curiosity and initiative in your design work?" (Provide specific examples of proactive problem-solving or idea generation.)

• "What does 'benevolence' mean to you in a team environment, and how have you demonstrated it?" (Share anecdotes about supporting colleagues or fostering positive team dynamics.)

• "How would you measure the success of your UX/UI designs for internal tools?" (Discuss key metrics like task completion rates, user satisfaction scores, adoption rates, and reduction in support tickets.) Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative: the problem, your role, your process, the solution, and the impact.

• Visual Clarity: Use high-quality visuals, clear annotations, and interactive prototypes to showcase your work effectively.

• Focus on Process: Emphasize how you arrived at your solutions, not just the final output. Detail your research, ideation, and iteration steps.

• No-Code Emphasis: If applicable, explicitly show how you adapted designs for no-code environments and the results achieved.

• Conciseness: Be prepared to present key projects within a given timeframe, focusing on the most relevant aspects for this role.

📝 Enhancement Note: Given the "construction phase" of UX, interviewers will be looking for candidates who are not only skilled designers but also proactive problem-solvers, collaborators, and change agents who can help build and define the UX function.

📌 Application Steps

To apply for this UX/UI Designer & Digital Workplace position:

• Submit your application through the I-TRACING teamtailor portal.

• Tailor your CV: Highlight your experience with Figma, user research, no-code platforms (SharePoint, Webflow), and any contributions to internal tools or employee experience projects. Use keywords from the job description.

• Curate your Portfolio: Select 2-3 strong projects that best demonstrate your UX/UI process, user-centric approach, and ideally, experience with no-code environments or internal tool design. Ensure it's easily navigable and clearly articulates your contributions.

• Prepare for Portfolio Presentation: Practice walking through your portfolio projects, focusing on your problem-solving process, design decisions, and the impact of your work. Be ready to discuss how you would approach challenges specific to a growing UX function.

• Research I-TRACING: Understand their cybersecurity focus, company values (cohesion, curiosity, initiative, solidarity, benevolence), and commitment to employee well-being (Happy At Work). This will help you tailor your answers and demonstrate cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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