UX/UI Design Manager

📍 Job Overview

Job Title: UX/UI Design Manager

Company: EY

Location: Katowice, Silesian Voivodeship, Poland

Job Type: Full-time

Category: Digital Product Design & User Experience

Date Posted: June 25, 2026

Experience Level: 10+ years

🚀 Role Summary

• Lead and mentor a team of UX/UI designers in the development of advanced internal EY platforms, driving design excellence and strategic decision-making.

• Manage the complete lifecycle of digital products, from initial concept and user research through to high-fidelity design, prototyping, testing, and ongoing optimization.

• Collaborate closely with stakeholders, clients, and cross-functional teams (developers, business analysts) to ensure design solutions align with business objectives and technical feasibility.

• Directly contribute to design initiatives by creating user flows, wireframes, mockups, and interactive prototypes, with a hands-on approach using Figma.

📝 Enhancement Note: The role is situated within EY GDS Poland (Global Delivery Services), indicating a focus on delivering services to global clients and internal EY initiatives. The hybrid work model (2 days office, 3 days remote) suggests a need for strong remote collaboration and self-management skills.

📈 Primary Responsibilities

• Team Leadership & Mentorship: Guide, mentor, and manage a team of UX/UI designers, fostering a culture of design excellence, providing constructive feedback, and making critical design decisions.

• End-to-End Product Design: Oversee and execute the entire design process for digital products, including discovery, user research, ideation, user flow mapping, wireframing, high-fidelity UI design, and interactive prototyping.

• Stakeholder & Client Engagement: Act as a key design advisor to stakeholders and clients, gathering requirements, conducting user interviews and usability tests, facilitating workshops, and presenting design concepts to gain alignment and buy-in.

• Cross-Functional Collaboration: Work seamlessly with development teams, business analysts, and other project members to ensure designs are technically feasible, meet project objectives, and are implemented effectively.

• Strategic Design Contribution: Develop and implement digital product and customer experience strategies, ensuring design initiatives directly support broader business goals and contribute to EY's growth and innovation objectives.

📝 Enhancement Note: The emphasis on "advanced internal EY platforms" suggests the role will involve complex enterprise-level applications, requiring a strong understanding of scalability, data security, and user experience for internal users with diverse technical proficiencies.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for this level of role.

Experience: Over 10 years in design, with a minimum of 3+ years in a leadership capacity overseeing UX/UI projects and teams.

Required Skills:

• Proficiency in design thinking methodologies and user-centered design principles.

• Demonstrated ability to lead, mentor, and guide design teams.

• Expertise in creating user flows, wireframes, mockups, and interactive prototypes.

• Hands-on proficiency with Figma for conceptualizing and designing web applications.

• Strong portfolio showcasing a range of UX/UI design work and successful project delivery.

• Experience in developing and implementing digital product and customer experience strategies.

• Full working proficiency in English (oral and written).

• Ability to collaborate effectively with business, project, and development teams using Agile & Lean UX methods.

• Understanding of client/internal tech stacks, ecosystems, and business models to provide informed design advice. Preferred Skills:

• Knowledge of user research techniques, usability testing, analytics, and key design metrics.

• Experience with Design Systems and advanced prototyping tools.

• Proven ability to design and facilitate workshops for ideation and problem-solving.

• Experience with enterprise-level internal platforms and applications.

📝 Enhancement Note: The requirement for "over 10 years in design, including 3+ years leading UX/UI projects and teams" indicates a senior-level position. Candidates should prepare to showcase strategic leadership and team management experience in their portfolio and during interviews.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong track record in UX/UI design, highlighting leadership contributions and project impact.

• Case studies that clearly articulate the problem, your role, the design process followed, key decisions made, and the measurable outcomes achieved.

• Examples of complex digital product designs, showcasing user flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Evidence of strategic thinking, including how design initiatives were aligned with business goals and customer experience strategies.

• Demonstrations of leadership in team environments, including how you mentored designers and guided design decisions. Process Documentation:

• Showcase experience in applying design thinking, Agile, and Lean UX methodologies in practice.

• Illustrate your approach to user research, usability testing, and incorporating feedback into iterative design processes.

• Provide examples of how you have managed the end-to-end product design lifecycle, from discovery to launch and optimization.

• Detail your experience in collaborating with development teams to ensure seamless implementation of design solutions.

📝 Enhancement Note: Given the role's emphasis on leading teams and strategic contributions, the portfolio should emphasize not just individual design skills but also the ability to influence and guide others, drive process improvements, and achieve business objectives through design.

💵 Compensation & Benefits

Salary Range: For a UX/UI Design Manager role with 10+ years of experience in Katowice, Poland, a competitive salary range would typically fall between 18,000 PLN and 30,000 PLN gross per month, depending on specific experience, qualifications, and the exact scope of responsibilities. This estimate is based on general market data for senior design leadership roles in Poland, considering the cost of living and industry benchmarks for professional services firms like EY.

Benefits:

• Continuous learning opportunities and professional development programs.

• Flexible working tools and support for a hybrid work arrangement (2 days in office / 3 days remote).

• Transformative leadership development, including coaching and mentorship.

• Diverse and inclusive culture that embraces individual uniqueness and empowers voices.

• Opportunities to work with global clients and on innovative projects.

• Access to EY's extensive network of experts and resources.

Working Hours: The standard working hours are likely around 40 hours per week, with flexibility offered through the hybrid work model. The role may require occasional extended hours to meet project deadlines or client needs.

📝 Enhancement Note: The salary estimate is a general benchmark for a senior UX/UI Design Manager in Poland. Actual compensation will be determined by EY based on the candidate's specific experience, skills, and negotiation. The listed benefits align with EY's stated offerings and are typical for large professional services organizations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Consulting / Technology Services. EY operates globally, providing assurance, tax, transaction, and advisory services. Its GDS (Global Delivery Services) arm focuses on delivering specialized services and solutions to support EY's global network.

Company Size: EY is a very large global organization, with EY GDS Poland being a significant part of its operational footprint. This implies a structured environment with established processes, extensive resources, and opportunities for collaboration across diverse teams and geographies.

Founded: Ernst & Young was formed in 1989 through the merger of Ernst & Whinney and Arthur Young. The GDS network is a more recent strategic development to enhance global service delivery.

Team Structure:

• The UX/UI Design Manager will lead a team within the Studio+ GDS Poland group, which focuses on digital strategy and experience design.

• This team likely operates within a matrixed structure, reporting to a higher-level design director or GDS leadership while collaborating closely with project managers, business analysts, and development teams on specific client or internal projects.

• Cross-functional collaboration is a core aspect, involving close partnerships with business stakeholders, technology teams, and other EY service lines. Methodology:

• Data Analysis and Insights: The team will leverage user research, usability testing, and analytics to inform design decisions and measure impact.

• Workflow Planning and Optimization: Emphasis on Agile and Lean UX methodologies to ensure efficient and iterative design processes.

• Automation and Efficiency: Seeking opportunities to leverage technology and optimized workflows to enhance design delivery and product performance.

Company Website: https://www.ey.com/

📝 Enhancement Note: EY's culture emphasizes innovation, collaboration, and professional development. As a large, global firm, it offers extensive learning resources and opportunities for career advancement within its various service lines and geographies.

📈 Career & Growth Analysis

Operations Career Level: This role is a management position within the Digital Product Design and User Experience domain, specifically focused on leading design teams and strategic project delivery. It signifies a senior individual contributor with leadership responsibilities, bridging the gap between hands-on design execution and strategic oversight.

Reporting Structure: The UX/UI Design Manager will likely report to a Director or Senior Manager within the EY GDS Studio+ team, who oversees multiple design projects or functional areas. They will, in turn, manage a team of UX/UI Designers.

Operations Impact: The role has a direct impact on the quality, usability, and strategic alignment of internal EY platforms and digital products. Effective UX/UI design contributes to increased user adoption, improved efficiency, enhanced employee experience, and ultimately, better business outcomes for EY and its clients.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in advanced UX/UI methodologies, design leadership, and digital product strategy.

• Industry Specialization: Develop specialized knowledge within specific industries or types of digital products relevant to EY's client base.

• Leadership Progression: Advance into roles such as Director of Design, Head of Experience Design, or broader digital strategy leadership positions within EY GDS or other EY service lines.

• Cross-Continental Experience: Gain exposure to global design practices and collaborate with international teams, potentially leading to opportunities in other EY global locations.

📝 Enhancement Note: The role offers a clear path for growth from a senior individual contributor to a leadership role, with opportunities to expand influence across projects and teams within a large, global organization.

🌐 Work Environment

Office Type: The role is based in Katowice, Poland, with a hybrid work arrangement of 2 days in the office and 3 days remote. This suggests a modern office environment designed to facilitate collaboration, innovation, and team engagement when employees are on-site.

Office Location(s): The specific office location in Katowice is provided as 40-202. This location is likely situated in a business district accessible by public transport.

Workspace Context:

• Collaborative Environment: The office space is expected to support teamwork through meeting rooms, brainstorming areas, and shared workspaces.

• Operations Tools & Technology: Access to standard office technology, high-speed internet, and potentially specialized design software and hardware. The role requires hands-on use of Figma.

• Team Interaction: Opportunities for in-person interaction with the design team, project managers, developers, and other colleagues, fostering team cohesion and knowledge sharing.

Work Schedule: The primary work schedule is aligned with standard business hours, likely around 40 hours per week. The hybrid model offers flexibility, allowing for a balance between focused work at home and collaborative activities in the office.

📝 Enhancement Note: The hybrid model implies a need for robust remote work infrastructure and communication tools, emphasizing asynchronous communication and digital collaboration alongside in-person team sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by a recruiter or hiring manager to assess your experience and alignment with the role requirements.

• Technical/Design Interview: A session focused on your UX/UI design skills, methodologies, and experience, likely involving a deep dive into your portfolio. You may be asked to present specific case studies.

• Leadership & Strategy Interview: An assessment of your leadership capabilities, team management experience, strategic thinking, and ability to align design with business objectives. This may involve behavioral questions and scenario-based challenges.

• Cross-Functional Interview: Interaction with potential colleagues (e.g., developers, business analysts) to evaluate collaboration style and understanding of cross-functional dynamics.

• Final Interview: A discussion with senior leadership to assess overall fit, cultural alignment, and final decision-making.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your leadership, strategic thinking, and end-to-end design process, particularly those involving complex platforms or enterprise solutions.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the design process, challenges faced, solutions implemented, and quantifiable results.

• Showcase Process: Detail your use of design thinking, user research, prototyping, and collaboration techniques.

• Highlight Leadership: Emphasize instances where you led teams, mentored designers, or influenced strategic design direction.

• Figma Proficiency: Be prepared to discuss and potentially demonstrate your hands-on Figma skills and any advanced techniques you employ.

Challenge Preparation:

• Design Challenge: You might be given a hypothetical design problem to solve or critique, testing your problem-solving, ideation, and design rationale skills.

• Leadership Scenario: Be ready to discuss how you would handle common team management challenges, such as resolving design disagreements, motivating a team, or managing stakeholder expectations.

• Strategy Discussion: Prepare to articulate your vision for UX/UI design within an enterprise context and how you would align it with EY's business goals.

📝 Enhancement Note: The portfolio is critical for this role. Candidates should ensure it not only showcases design talent but also leadership, strategic thinking, and the ability to drive outcomes through design initiatives.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for conceptualizing, designing, wireframing, prototyping, and collaborating on UI/UX designs. Proficiency is a must.

• Design Thinking Tools: Whiteboarding tools (e.g., Mural, Miro), user journey mapping software, persona creation templates.

• Prototyping Tools: InVision, Adobe XD, or advanced prototyping features within Figma.

Analytics & Reporting:

• User Research & Usability Testing Platforms: Tools like UserTesting.com, Lookback, or internal tools for conducting research and testing.

• Analytics Platforms: Google Analytics, Adobe Analytics, or internal dashboarding tools to track user behavior and product performance.

• Data Visualization Tools: Tableau, Power BI, or similar for presenting data insights to stakeholders.

CRM & Automation:

• While not directly a CRM role, understanding how CRM systems (e.g., Salesforce) interact with user interfaces and customer data can be beneficial.

• Familiarity with project management and collaboration tools like Jira, Confluence, Slack, Microsoft Teams.

📝 Enhancement Note: The explicit mention of Figma indicates it's a primary tool. Candidates should highlight their experience with it and any other tools that demonstrate a comprehensive understanding of the digital product design and development lifecycle.

👥 Team Culture & Values

Operations Values:

• Design Excellence: A commitment to delivering high-quality, user-centered, and aesthetically pleasing design solutions.

• Innovation & Curiosity: An eagerness to explore new ideas, technologies, and methodologies to push the boundaries of design.

• Collaboration & Partnership: Working effectively with diverse teams and stakeholders to achieve shared goals and build strong relationships.

• Data-Informed Decisions: Utilizing research, analytics, and user feedback to guide design choices and measure impact.

• Continuous Improvement: A proactive approach to learning, self-development, and optimizing processes and outcomes.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with developers, business analysts, project managers, and business stakeholders to ensure cohesive product development.

• Open Communication: Fostering an environment where feedback is shared openly and constructively, and design challenges are discussed transparently.

• Workshop Facilitation: Leading collaborative sessions to brainstorm ideas, solve problems, and align on design strategies.

• Mentorship & Knowledge Sharing: Actively supporting the growth of junior designers and sharing best practices across the team.

📝 Enhancement Note: EY's culture emphasizes "building a better working world," which translates to a focus on impact, innovation, and strong ethical values. The GDS environment likely fosters a fast-paced, results-oriented, yet collaborative culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Stakeholder Expectations: Balancing the needs and priorities of various internal stakeholders and clients with design best practices.

• Navigating Complex Enterprise Systems: Designing intuitive user experiences for intricate internal platforms with established functionalities and technical constraints.

• Leading a Geographically Dispersed Team: Effectively managing and motivating a team that may include remote members across different locations and time zones.

• Staying Ahead of Design Trends & Technology: Continuously adapting to evolving design tools, methodologies, and user expectations in the digital landscape.

Learning & Development Opportunities:

• Advanced UX/UI Certifications: Pursuing specialized certifications in areas like UX research, service design, or accessibility.

• Leadership Training: Engaging in EY's leadership development programs to enhance management and strategic planning skills.

• Industry Conferences & Workshops: Attending events to stay abreast of the latest trends in design, technology, and user experience.

• Mentorship Programs: Participating in or leading mentorship initiatives to foster personal and team growth.

📝 Enhancement Note: The role presents opportunities to tackle complex design challenges within a global enterprise context, fostering significant professional growth in both design leadership and strategic execution.

💡 Interview Preparation

Strategy Questions:

• "How would you approach leading a team of designers to develop a new internal platform for [specific EY function, e.g., client relationship management]?" (Focus on leadership, process, and alignment)

• "Describe a time you had to balance competing stakeholder demands with user needs. What was your strategy and outcome?" (Focus on stakeholder management, negotiation, and user advocacy)

• "How do you ensure your design decisions are data-informed and aligned with business objectives?" (Focus on research, analytics, and strategic thinking) Company & Culture Questions:

• "What do you know about EY GDS and its role in the broader EY organization?" (Demonstrate research and understanding of the business context)

• "How do you foster a collaborative and inclusive design culture within your team?" (Focus on team dynamics and leadership style)

• "How do you measure the success of your design initiatives and their impact on business goals?" (Focus on metrics, ROI, and strategic contribution) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, begin with the business problem or user need, clearly define your role, outline your process, highlight your key contributions and decisions, and conclude with the measurable results and lessons learned.

• Emphasize Leadership: When discussing team projects, highlight your role in guiding the team, mentoring designers, and making strategic design calls.

• Showcase Figma Mastery: Be ready to discuss your Figma workflows, component usage, prototyping capabilities, and how you leverage it for collaboration.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion times, improved user satisfaction scores).

📝 Enhancement Note: Be prepared to discuss your experience with Agile and Lean UX methodologies, as these are specifically mentioned as requirements. Demonstrating a strategic understanding of how design contributes to business value will be key.

📌 Application Steps

To apply for this UX/UI Design Manager position:

• Submit your application through the EY careers portal using the provided link.

• Portfolio Customization: Tailor your portfolio to highlight leadership experience, strategic design contributions, and your hands-on proficiency with Figma. Showcase projects relevant to enterprise platforms or complex digital products.

• Resume Optimization: Ensure your resume clearly articulates your 10+ years of design experience, with specific emphasis on your 3+ years in a leadership role. Use keywords from the job description, such as "UX/UI Design Manager," "Design Thinking," "Agile," "Figma," and "Customer Experience Strategy."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your leadership approach, strategic thinking, and the quantifiable impact of your design work. Prepare to discuss your experience with Agile/Lean UX and stakeholder management.

• Company Research: Familiarize yourself with EY's global presence, its GDS operations, and its commitment to innovation and client service. Understand how the Studio+ team contributes to EY's overall mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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