UX Writer (Tamheer)

📍 Job Overview

Job Title: UX Writer (Tamheer)

Company: Salla

Location: Jeddah, Makkah Province, Saudi Arabia

Job Type: Full-Time

Category: UX Writing / Content Design

Date Posted: 2026-08-20

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• Crafting clear, concise, and consistent UI copy for a leading Saudi Arabian e-commerce platform, impacting thousands of merchants.

• Collaborating directly with Product Managers and Product Designers to integrate user-centric content with intuitive design.

• Developing a strong foundation in UX writing principles and product content strategy within a fast-paced technology environment.

• Ensuring a unified brand voice and tone across all product touchpoints, from microcopy to onboarding flows.

• Playing a key role in simplifying complex user experiences for merchants, enhancing their journey on the Salla platform.

📝 Enhancement Note: This role is specifically designed for candidates eligible for the "Tamheer" program, which is a government initiative in Saudi Arabia for employment and training. This implies a focus on developing local talent and providing practical, on-the-job experience. The requirement to not have been registered with GOSI (General Organization for Social Insurance) in the past six months further emphasizes this focus on new entrants to the workforce.

📈 Primary Responsibilities

• Write and edit UI copy for buttons, forms, error messages, tooltips, notifications, and onboarding flows, ensuring clarity and consistency.

• Develop content for various formats, including microcopy, in-product guidance, product descriptions, and customer-facing emails.

• Partner with Product Managers to align content strategy with user needs and overarching business objectives.

• Collaborate closely with Product Designers in Figma to ensure seamless integration of content and visual design.

• Maintain and evolve the brand's voice and tone across all digital product experiences.

• Adapt content strategies for different user segments, contexts, and journey stages to maximize engagement and understanding.

• Contribute to the creation of style guides and content documentation to ensure consistency and scalability.

• Participate in user research and testing to gather feedback and iterate on content effectiveness.

📝 Enhancement Note: The responsibilities clearly indicate a hands-on role focused on the tactical execution of UX writing. The emphasis on "simplifying complex experiences" and "enabling merchants to navigate Salla with clarity and confidence" highlights the core value proposition of this position within the e-commerce domain.

🎓 Skills & Qualifications

Education: Bachelor's degree in Arabic, English, Linguistics, Translation, Communication, or a closely related field.

Experience: Practical writing experience is required, which can be demonstrated through internships, cooperative training programs, freelance work, university projects, or similar relevant experiences.

Required Skills:

• Exceptional Arabic and English writing and editing proficiency.

• Ability to translate complex technical or product concepts into simple, user-friendly language.

• Meticulous attention to detail regarding grammar, syntax, tone, consistency, and overall content quality.

• Familiarity with collaborative design tools, specifically Figma, for content integration.

• Strong communication and interpersonal skills, with a demonstrated openness to constructive feedback and iterative development.

• Understanding of user experience (UX) principles and how content contributes to a positive user journey. Preferred Skills:

• Experience in UX writing, UI copywriting, or content design roles.

• Knowledge of e-commerce platforms and merchant needs.

• Familiarity with content management systems (CMS) or content strategy frameworks.

• Basic understanding of product development lifecycles.

• Experience with user research methodologies.

📝 Enhancement Note: The "Tamheer" program eligibility strongly suggests that candidates are expected to be relatively new to the professional workforce. Therefore, the "practical writing experience" requirement is likely to be met through academic or project-based work rather than extensive professional roles. The emphasis on Figma points to a need for candidates who can work collaboratively within a design-centric workflow.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 distinct projects demonstrating your ability to write clear and effective UI copy for digital products.

• Include examples of microcopy, error messages, onboarding flows, and in-product guidance.

• Clearly articulate the problem you were solving, your role in the project, and the impact of your content.

• Highlight projects where you collaborated with designers or product managers.

• Demonstrate adaptability in tone and style for different user segments or product features. Process Documentation:

• For each portfolio piece, briefly outline your content creation process, from initial brief to final delivery.

• Detail how you approached simplifying complex information or user flows.

• Explain how you ensured consistency in brand voice and tone.

• Describe any feedback or iteration cycles you experienced and how they influenced the final content.

📝 Enhancement Note: Given the entry-level nature of this role and the "Tamheer" program focus, a portfolio is preferred rather than strictly required. However, for candidates looking to stand out, a well-curated portfolio demonstrating practical application of writing skills in a product context will be highly advantageous. The emphasis should be on clarity, problem-solving, and collaboration.

💵 Compensation & Benefits

Salary Range: As this role is part of the Tamheer program in Saudi Arabia, compensation will be structured according to the program's guidelines and Salla's internal policies for trainees. A typical range for Tamheer participants in Jeddah, Saudi Arabia, for an entry-level role in a tech company, could be between SAR 4,000 to SAR 7,000 per month, depending on the specific program structure and Salla's contribution.

Benefits:

• On-the-job training and professional development opportunities through the Tamheer program.

• Practical experience in UX writing and content design within a leading e-commerce company.

• Opportunity to work with modern design and collaboration tools.

• Exposure to product development cycles and cross-functional team collaboration.

• Potential for future career advancement within Salla upon successful completion of the program.

• Standard Saudi labor law benefits may apply, such as paid leave and adherence to working hours.

Working Hours: The standard working hours are likely to be 40 hours per week, aligning with the full-time employment type. Specific daily schedules will be confirmed by Salla, but typically fall within business hours (e.g., Sunday to Thursday, 9:00 AM to 6:00 PM KSA time).

📝 Enhancement Note: Salary estimation is based on general knowledge of the Tamheer program's typical stipends for trainees in Saudi Arabia and the cost of living in Jeddah. Specific details should be confirmed with Salla. The primary benefit is the structured learning and development experience offered by the Tamheer program.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce technology, specifically focused on empowering merchants in Saudi Arabia. Salla operates within a rapidly growing digital economy, providing essential tools for online businesses.

Company Size: Salla is a growing tech company, likely employing between 50-250 individuals based on typical successful scale-ups in the region. This size suggests a dynamic environment with opportunities for direct impact and collaboration across departments.

Founded: Salla was founded in 2016, indicating a mature yet agile presence in the Saudi e-commerce landscape. Its establishment date suggests a deep understanding of the local market dynamics and a proven track record.

Team Structure:

• The UX Writer will likely be part of a Product or Design team.

• This team will include Product Managers, UX/UI Designers, and potentially other content specialists.

• Collaboration is expected to be cross-functional, involving engineers, marketing, and customer support teams. Methodology:

• Salla likely employs agile methodologies for product development, emphasizing iterative design and development.

• Data-driven decision-making is expected, with a focus on user feedback and performance metrics.

• Emphasis on creating a seamless and efficient merchant experience.

Company Website: https://salla.com/

📝 Enhancement Note: The company culture is expected to be fast-paced, innovative, and customer-centric, with a strong emphasis on empowering merchants. As a Saudi-founded company, it will likely value local talent and cultural understanding.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level role, specifically tailored for individuals within the Tamheer program seeking initial professional experience in UX writing and content design. It serves as a foundational step for a career in product content.

Reporting Structure: The UX Writer will report to a UX Lead, Content Lead, or a Product Manager, depending on the team's organizational structure. Regular check-ins and feedback sessions are anticipated.

Operations Impact: While not a traditional "operations" role in the sense of sales or revenue ops, this UX Writer role directly impacts the operational efficiency and success of merchants using the Salla platform. Clear content reduces friction, improves adoption rates, and contributes to overall merchant satisfaction and retention, indirectly supporting Salla's operational goals.

Growth Opportunities:

• Skill Development: Deepen expertise in UX writing, content strategy, information architecture, and microcopy.

• Specialization: Potential to specialize in specific areas like onboarding, error handling, or email content.

• Product Lifecycle: Gain comprehensive understanding of the product development lifecycle from ideation to launch and iteration.

• Career Progression: Upon successful completion of the Tamheer program and demonstration of strong performance, there may be opportunities for full-time employment and advancement to a Junior UX Writer or UX Writer role within Salla.

📝 Enhancement Note: The growth path is clearly linked to the Tamheer program's objective of professional development. Success in this role can be a significant stepping stone for a career in UX writing within the Saudi tech ecosystem.

🌐 Work Environment

Office Type: On-site role, indicating a physical office presence in Jeddah. This facilitates in-person collaboration, team building, and direct mentorship.

Office Location(s): Jeddah, Makkah Province, Saudi Arabia. The specific office location will be provided by Salla upon inquiry or during the application process.

Workspace Context:

• A collaborative environment where designers and writers work closely together.

• Access to modern office facilities and technology.

• Opportunities for informal discussions and knowledge sharing with colleagues.

• A culture that values innovation and open communication.

Work Schedule: Standard business hours, typically Monday to Friday, with potential for some flexibility depending on team needs and project deadlines. The focus will be on task completion and achieving project milestones.

📝 Enhancement Note: The on-site requirement suggests a preference for direct team interaction and a structured work environment conducive to learning and mentorship, especially for trainees.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and any submitted portfolio samples. Eligibility for the Tamheer program will be a key screening factor.

• Hiring Manager/Team Interview: Discussion about your background, motivations, and understanding of UX writing principles. You'll be asked about your practical writing experience and how you approach simplifying complex information.

• Portfolio Review (if applicable): A more in-depth discussion of your portfolio pieces, focusing on your thought process, collaboration, and content decisions.

• Skills Assessment/Writing Exercise: A practical exercise to evaluate your writing skills, ability to follow guidelines, and comprehension of UI copy requirements. This might involve writing copy for a specific product scenario.

• Final Interview: May involve meeting with a senior leader or HR to discuss cultural fit and program expectations.

Portfolio Review Tips:

• Clarity is Key: Ensure your portfolio clearly explains the context, your role, and the outcome of each project.

• Show, Don't Just Tell: Use screenshots or mockups to visually represent your UI copy in its intended environment.

• Highlight Collaboration: If possible, mention how you worked with designers or product managers.

• Focus on Impact: Even for small projects, articulate how your content aimed to improve the user experience.

• Tailor to Salla: If possible, subtly demonstrate an understanding of e-commerce or the Saudi market.

Challenge Preparation:

• Practice UI Copy: Write sample copy for common UI elements like buttons, error messages, and tooltips.

• Simplify Concepts: Take a complex idea (e.g., a software feature, a technical process) and practice explaining it simply.

• Understand Tone: Think about how to adapt tone for different situations (e.g., urgent error message vs. welcoming onboarding prompt).

• Review Salla's Product: Familiarize yourself with Salla's platform and its merchant-facing interface to understand their current voice and user needs.

📝 Enhancement Note: The interview process will likely focus on assessing foundational writing skills, potential, and the candidate's ability to learn and adapt within a professional setting, given the Tamheer program context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborating with designers, reviewing mockups, and understanding the visual context of the copy.

• Microsoft Office Suite / Google Workspace: For document creation, editing, and communication (Word/Docs, Excel/Sheets, PowerPoint/Slides).

Analytics & Reporting:

• While not directly expected to perform analytics, understanding how content performance is measured (e.g., conversion rates, engagement metrics) will be beneficial. Familiarity with basic analytics concepts is a plus. CRM & Automation:

• Basic understanding of how CRM systems and marketing automation tools might use content is helpful, though not a primary requirement for this role.

📝 Enhancement Note: The primary technical requirement is proficiency with Figma for design collaboration. Other tools are standard office productivity software. An awareness of how content impacts user behavior and business metrics will be valued.

👥 Team Culture & Values

Operations Values:

• Merchant-Centricity: A deep commitment to understanding and serving the needs of Salla's merchants.

• Innovation: Encouraging creative solutions and new approaches to enhance the platform.

• Collaboration: Fostering a team environment where different disciplines work together effectively.

• Efficiency: Striving for clarity and conciseness in all communications and product experiences.

• Growth Mindset: Encouraging continuous learning and professional development, particularly relevant for Tamheer participants.

Collaboration Style:

• Open and communicative, with regular feedback loops between writers, designers, and product managers.

• Respectful of diverse perspectives and expertise across different functional areas.

• Proactive in seeking input and sharing work-in-progress.

📝 Enhancement Note: The company culture emphasizes empowerment, innovation, and collaboration, aligning with the goals of developing skilled professionals through programs like Tamheer.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge will be translating intricate e-commerce functionalities and business logic into easily understandable content for merchants.

• Balancing Needs: Effectively balancing user needs with business objectives and technical constraints in content creation.

• Adopting Brand Voice: Quickly learning and consistently applying Salla's specific brand voice and tone.

• Navigating a New Environment: For Tamheer participants, adapting to a professional workplace and understanding corporate workflows.

Learning & Development Opportunities:

• Mentorship: Direct guidance from experienced UX writers, content designers, or product managers.

• Workshops: Potential for internal or external workshops on UX writing, content strategy, and design tools.

• Industry Exposure: Gaining practical experience in the dynamic Saudi e-commerce market.

• Networking: Building professional connections within Salla and the wider tech community.

📝 Enhancement Note: This role is designed to present manageable challenges that foster learning and growth, aligning with the objectives of a training and employment program.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex topic. What was your process?" (Focus on clarity, audience, and outcome.)

• "How do you ensure consistency in tone and voice when writing for different parts of a product?" (Discuss style guides, principles, and collaboration.)

• "Imagine you need to write an error message for a payment failure. What factors would you consider?" (Think about user emotion, clarity, and next steps.)

• "How would you collaborate with a Product Designer to ensure your UI copy fits seamlessly into the design?" (Emphasize Figma use and iterative feedback.) Company & Culture Questions:

• "What interests you about Salla and the e-commerce industry in Saudi Arabia?" (Show research and genuine interest.)

• "Why are you interested in UX writing, and what makes you a good fit for the Tamheer program?" (Connect personal aspirations with program goals.)

• "How do you handle constructive criticism on your writing?" (Demonstrate receptiveness and a growth mindset.) Portfolio Presentation Strategy:

• Be Concise: Focus on 1-2 strong portfolio pieces that best represent your skills for this role.

• Tell a Story: Walk through the problem, your solution (content), and the result.

• Highlight Collaboration: If you worked with others, mention it and the process.

• Prepare for Questions: Anticipate questions about your choices, challenges, and learnings.

• Showcase Arabic Skills: If your portfolio includes Arabic content, be ready to discuss it specifically.

📝 Enhancement Note: Interview preparation should focus on demonstrating foundational writing skills, a proactive learning attitude, and an understanding of the role's impact on the user experience, particularly within the context of the Tamheer program.

📌 Application Steps

To apply for this UX Writer (Tamheer) position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: If you have a portfolio, select 1-3 projects that best showcase your UI copywriting, microcopy, or content simplification skills. Ensure each project has a brief explanation of the context, your role, and the outcome.

• Resume Optimization: Clearly highlight any practical writing experience (internships, projects, freelance work) and relevant skills such as Arabic/English proficiency, Figma familiarity, and communication. Mention your eligibility for the Tamheer program.

• Interview Preparation: Practice answering common UX writing interview questions and prepare to discuss your portfolio or writing samples in detail. Research Salla's mission and its impact on merchants.

• Company Research: Familiarize yourself with Salla's platform, its target audience (merchants), and the broader e-commerce landscape in Saudi Arabia. Understand the goals of the Tamheer program.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions. The eligibility for the Tamheer program is a critical requirement for this role.