UX Strategist

📍 Job Overview

Job Title: UX Strategist

Company: GFT Technologies SE

Location: Mexico City, Mexico

Job Type: Full-time

Category: User Experience (UX) / Product Design Operations

Date Posted: September 08, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Spearhead the UX/UI discipline across a multi-product program, ensuring a cohesive and high-quality user experience from concept to delivery.

• Lead the end-to-end product definition process in collaboration with business stakeholders, translating commercial objectives into user-centric flows and interfaces.

• Champion and evolve the program's design system, ensuring consistency, scalability, and efficient application of UI patterns across diverse digital products.

• Drive strategic improvements in information architecture and usability, identifying shared mental models and optimizing user journeys for multiple, parallel-running products.

📝 Enhancement Note: This role is positioned as a senior individual contributor with significant strategic influence over UX/UI for a portfolio of products within GFT Technologies SE, a global IT service provider with a strong focus on the financial sector. The emphasis on leading the discipline, defining products from scratch, and managing a design system suggests a need for strong leadership, strategic thinking, and deep domain expertise in UX/UI.

📈 Primary Responsibilities

• Lead the UX/UI discipline throughout the entire program lifecycle, maintaining visibility and strategic direction across multiple products.

• Collaborate closely with business stakeholders to define new product concepts, value propositions, and comprehensive user journeys.

• Facilitate cross-functional workshops to translate business objectives into effective user flows and digital interface designs.

• Implement, maintain, and evolve the program's design system, including grids, color palettes, typography, and reusable UI components, ensuring brand consistency and agile development.

• Develop and refine visual design elements, proposing enhancements and creating compelling materials even from ambiguous objectives.

• Architect information within a complex ecosystem of parallel products, identifying and leveraging shared mental models to ensure coherence and user intuitiveness.

• Apply and evaluate usability principles across various products and teams, analyzing user behavior to inform strategic modifications and redesigns, including regulated flows.

• Evaluate abstract hypotheses and concepts through prototypes of varying fidelity, conducting qualitative and quantitative user research to derive strategic insights and actionable recommendations for the program.

• Ensure the product narrative remains consistent from initial concept through to the final delivered interface.

• Collaborate with Content Designers to integrate best practices in UX writing, understanding multi-channel digital experiences within the financial sector, and aligning with legal/commercial guidelines.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, hands-on design execution, and cross-functional collaboration. The role requires not just creating designs but also defining the strategic direction for UX/UI across a program, managing a design system, and deeply understanding the financial services domain to navigate complex user flows and regulatory requirements.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, Computer Science, or a related field is typically expected for senior UX roles.

Experience: Minimum of 5 years of effective, hands-on experience in UX/UI strategy and design, with a strong preference for experience in the banking or insurance sectors. Proven track record of end-to-end product definition, from concept ideation through to final UI delivery.

Required Skills:

• Expertise in UX Strategy and UI Design principles for digital interfaces.

• Proficiency in developing and implementing Design Systems (grids, color, typography, component libraries).

• Advanced skills in Product Definition, including translating business needs into user-centric concepts and value propositions.

• Comprehensive experience in mapping and optimizing User Journeys and User Flows.

• Strong understanding of Information Architecture principles for complex digital ecosystems.

• Proven ability in Usability Testing and User Research (qualitative and quantitative).

• Demonstrated experience in Visual Design and Prototyping (various fidelities).

• Familiarity with UX Writing best practices, particularly within regulated industries.

• Excellent Stakeholder Management and workshop facilitation skills. Preferred Skills:

• Direct experience within the Financial Services industry (Banking, Insurance).

• Experience in defining product strategy and roadmaps.

• Proficiency with specific design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, etc.

• Knowledge of Content Design principles and collaboration with Content Designers.

• Familiarity with agile development methodologies (Scrum, Kanban).

• Ability to analyze and abstract user behavior for strategic design decisions.

📝 Enhancement Note: The requirement for "5 years effective experience" suggests a need for candidates who have demonstrably applied their skills and achieved tangible results, not just spent time in roles. The preference for financial services experience is crucial, indicating the need to understand sector-specific regulations, user behaviors, and business models.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end ownership of at least 2-3 significant digital product design initiatives, preferably within the financial services sector.

• Showcase a deep understanding of the product definition phase, from initial concept and value proposition to detailed user journeys and final UI.

• Include case studies that highlight the application and evolution of a Design System, detailing how components and patterns were created, implemented, and maintained across multiple products.

• Present examples of complex information architecture challenges and how they were strategically addressed to ensure product coherence and user understanding.

• Provide evidence of leading user research initiatives, detailing methodologies used, insights gained, and how these directly influenced strategic design decisions and product improvements.

• Clearly articulate the impact of your UX/UI contributions on business objectives, such as conversion rates, user engagement, task completion, or operational efficiency, with quantifiable results where possible. Process Documentation:

• Illustrate your process for facilitating stakeholder workshops and collaborative design sessions, outlining methods for capturing requirements and aligning diverse perspectives.

• Detail your approach to mapping user journeys and flows, including techniques for identifying pain points and opportunities for enhancement.

• Showcase how you apply usability principles and conduct user testing, explaining your methods for analysis and iteration.

• Provide examples of how you have documented and communicated design decisions, system updates, and strategic recommendations to technical teams and business stakeholders.

📝 Enhancement Note: A strong portfolio is paramount for this role, as it will serve as the primary evidence of the candidate's strategic thinking, process maturity, and ability to deliver complex UX/UI solutions. The emphasis should be on demonstrating a strategic, end-to-end approach rather than just a collection of polished UIs.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Strategist with 5-10 years of experience in Mexico City, and considering the specialized financial services domain, the estimated annual salary range would be approximately MXN $750,000 - $1,200,000. This range is influenced by the candidate's specific experience, the depth of their financial sector expertise, and their proven ability to lead strategic UX initiatives.

Benefits:

• Comprehensive health insurance coverage, potentially including dental and vision.

• Life insurance and disability benefits.

• Retirement savings plan (e.g., IMSS contributions, private pension fund options).

• Paid time off, including vacation days, public holidays, and personal leave.

• Opportunities for professional development, including training, certifications, and conference attendance.

• Potential for performance-based bonuses or profit-sharing.

• Employee assistance programs for well-being and support.

• On-site amenities or allowances (e.g., cafeteria, transportation support, if applicable).

Working Hours: The role is advertised as full-time, typically implying a standard 40-hour workweek. However, given the strategic nature and client-facing responsibilities, occasional flexibility may be required to meet project deadlines or facilitate international stakeholder meetings across different time zones.

📝 Enhancement Note: The salary estimate is based on research from reputable salary aggregators and recruitment firm reports for UX professionals in Mexico City, adjusted for the seniority level and specialized industry focus. Benefits are typical for a company of GFT's profile in Mexico.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, with a significant focus on Financial Services (Banking, Insurance, Capital Markets). GFT Technologies SE is a global IT service provider specializing in digital transformation for the financial industry.

Company Size: GFT Technologies SE is a large, multinational corporation. They employ over 10,000 people globally. This scale means access to extensive resources, diverse projects, and a structured corporate environment.

Founded: GFT Technologies SE was founded in 1987. This long history suggests a stable company with established processes and a deep understanding of the IT and financial services landscape.

Team Structure:

• The UX/UI discipline is likely integrated within larger program or project teams, often working closely with business analysts, product owners, developers, and QA engineers.

• This specific role suggests a "lead" position within a program, potentially overseeing a small team of mid-level UX/UI designers or collaborating closely with them.

• Cross-functional collaboration is critical, with frequent interaction with business stakeholders, IT architecture teams, and potentially client-side representatives. Methodology:

• GFT likely employs a combination of agile methodologies (Scrum, Kanban) for development and project execution, with a structured approach to design processes.

• Emphasis on data-driven decision-making, leveraging user research and analytics to inform design strategies.

• A focus on efficiency and scalability, particularly through the implementation and consistent use of design systems.

Company Website: https://www.gft.com/

📝 Enhancement Note: GFT's specialization in financial services means that candidates will be working with complex, regulated systems where precision, security, and user trust are paramount. The multinational nature of GFT implies potential for international collaboration and exposure to diverse market needs.

📈 Career & Growth Analysis

Operations Career Level: This UX Strategist role represents a senior individual contributor or a team lead position within the UX/UI domain. It requires a deep understanding of UX principles, strategic foresight, and the ability to influence product direction. It is a crucial step for professionals looking to move into lead design roles, UX management, or specialized product strategy positions.

Reporting Structure: The UX Strategist will likely report to a Head of UX, a Program Director, or a Senior Product Manager, depending on the specific organizational structure of the program. They will, in turn, coordinate with or mentor mid-level designers.

Operations Impact: The UX Strategist has a direct and significant impact on the success of digital products by ensuring they are user-friendly, effective, and aligned with business goals. Their work influences customer acquisition, retention, satisfaction, and operational efficiency within the financial sector.

Growth Opportunities:

• Leadership: Progress to a UX Lead or Manager role, overseeing larger teams and multiple programs.

• Specialization: Deepen expertise in specific areas like financial UX, design system architecture, or user research methodologies.

• Product Strategy: Transition into broader Product Strategy or Product Management roles, leveraging a strong understanding of user needs and business objectives.

• Consulting: Move into a senior consulting role within GFT or another firm, advising clients on digital transformation and UX best practices.

• Global Mobility: Opportunities to work on projects in different regions or relocate to other GFT offices globally.

📝 Enhancement Note: The role offers a clear path for career advancement within a large, specialized IT consultancy. The emphasis on program-level impact and strategic definition provides a strong foundation for future leadership roles.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment. GFT offices are typically modern, professional spaces designed to foster collaboration and productivity.

Office Location(s): Mexico City, MX, 11850. This specific location suggests proximity to business districts and potentially other GFT clients or partners in the metropolitan area.

Workspace Context:

• The workspace will likely be dynamic, with a mix of individual focused work (designing, research) and collaborative sessions (workshops, team meetings).

• Access to standard office technology, including high-performance computers, design software, and communication tools, will be provided.

• Opportunities for direct interaction with a diverse team of UX designers, product managers, developers, and business stakeholders, fostering a collaborative and knowledge-sharing environment.

Work Schedule: Standard full-time hours (approx. 40 hours per week) are expected, with potential for occasional overtime to meet critical project deadlines. The on-site nature facilitates spontaneous collaboration and team cohesion.

📝 Enhancement Note: The on-site requirement in Mexico City suggests a need for candidates who are comfortable with a traditional office setting and value in-person collaboration. This environment is conducive to the close working relationships required for complex product definition and design system management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: A discussion with the hiring manager (e.g., Head of UX, Program Director) to delve deeper into experience, strategic thinking, and specific project examples. This may involve a high-level overview of past work.

• Portfolio Presentation & Case Study: Candidates will be asked to present their portfolio, focusing on 2-3 key projects that demonstrate their expertise in UX strategy, product definition, and design system implementation. A specific case study or a discussion around a hypothetical challenge may be presented. This is where you'll articulate your process and impact.

• Technical/Team Interview: Interaction with other UX designers, product managers, or developers to assess technical skills, problem-solving abilities, and collaboration style. This might include a design exercise or a deep dive into specific UX challenges.

• Final Interview: Potentially with a senior leader or client stakeholder to assess overall fit, strategic alignment, and business acumen.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX strategy and product definition capabilities, with a strong emphasis on the financial services domain if possible.

• Tell a Story: For each project, clearly articulate the problem, your role and responsibilities, the process you followed, the solutions you designed, and the measurable impact of your work. Use visuals effectively.

• Highlight Design Systems: Dedicate specific attention to how you've implemented, managed, or evolved design systems. Show examples of components, patterns, and the benefits of consistency.

• Demonstrate Strategic Thinking: Clearly explain why you made certain design decisions, linking them back to business objectives and user needs. Show how you analyzed information architecture and usability to solve complex problems.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion, reduced error rates, improved task completion times).

Challenge Preparation:

• Be prepared to discuss your approach to defining product strategy from scratch, including how you would collaborate with business stakeholders.

• Anticipate questions about managing design systems, ensuring scalability, and driving adoption across teams.

• Practice articulating complex UX concepts and your strategic rationale clearly and concisely.

• Research GFT Technologies SE, their work in the financial sector, and recent digital transformation trends relevant to banking and insurance.

📝 Enhancement Note: The interview process is designed to thoroughly assess strategic thinking, process maturity, domain knowledge, and collaborative skills. A well-prepared portfolio that directly addresses the core responsibilities and requirements is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, Axure RP (candidates should be proficient in at least one, with Figma being a strong industry standard).

• User Research Platforms: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing (e.g., UserTesting.com, Maze), and analytics (e.g., Google Analytics, Adobe Analytics).

• Collaboration & Project Management: JIRA, Confluence, Asana, Trello (for tracking design tasks, user stories, and project progress).

• Design System Management: Tools for component libraries, style guides, and documentation (e.g., Storybook, Zeroheight, or internal GFT systems).

Analytics & Reporting:

• Proficiency in understanding and leveraging data from web analytics tools to inform design decisions and measure impact.

• Ability to interpret A/B testing results and user behavior analytics. CRM & Automation:

• While not a direct CRM role, understanding how UX/UI integrates with CRM systems and marketing automation platforms can be beneficial, especially for customer journey optimization.

📝 Enhancement Note: Proficiency in modern design and prototyping tools, particularly Figma, is expected. Familiarity with tools that support design system management and user research is also critical. The ability to interpret analytics data to drive design decisions is a key indicator of a strategic UX professional.

👥 Team Culture & Values

Operations Values:

• Excellence in Digital Transformation: A commitment to driving innovation and delivering cutting-edge digital solutions, particularly for financial services clients.

• Customer Centricity: Placing the user at the heart of all design and development efforts, ensuring that solutions are intuitive, effective, and meet user needs.

• Collaboration & Teamwork: Fostering an environment where cross-functional teams work together seamlessly, sharing knowledge and supporting each other to achieve common goals.

• Agility & Adaptability: Embracing flexible methodologies and being responsive to changing project requirements, market trends, and client needs.

• Quality & Precision: A meticulous approach to design and development, recognizing the critical importance of accuracy and reliability in the financial sector.

Collaboration Style:

• Cross-functional Integration: Actively partnering with business stakeholders, product managers, developers, and QA to ensure a unified product vision and execution.

• Open Communication: Encouraging transparent dialogue, constructive feedback, and knowledge sharing across teams.

• Process-Oriented: Valuing well-defined processes and methodologies for design, development, and project management, while remaining open to iterative improvements.

• Client-Focused: Maintaining a strong understanding of client business objectives and translating them into effective UX/UI solutions.

📝 Enhancement Note: GFT's culture likely emphasizes professionalism, technical expertise, and a strong client-service orientation, particularly given its focus on the financial industry. The values will drive how teams approach problem-solving and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Products: Effectively managing UX/UI strategy and design consistency across a diverse portfolio of products with potentially different roadmaps and priorities.

• Navigating Complex Financial Regulations: Designing user experiences within a highly regulated environment that requires strict adherence to legal and compliance standards.

• Driving Design System Adoption: Ensuring that the design system is consistently used and updated across all product teams, overcoming potential resistance or inertia.

• Bridging Business & Technical Gaps: Translating complex business objectives and technical constraints into intuitive and effective user interfaces.

• Defining Ambiguous Requirements: Taking ownership of product definition from vague concepts, requiring strong facilitation and strategic foresight.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Access to training and workshops on emerging UX trends, design thinking methodologies, and advanced prototyping.

• Financial Services Domain Expertise: Deepening knowledge of banking, insurance, and capital markets through project work and specialized training.

• Design System Leadership: Developing expertise in building, scaling, and governing enterprise-level design systems.

• Consulting Skills: Enhancing client communication, strategic advisory, and presentation skills for senior stakeholder engagement.

• Cross-Cultural Collaboration: Gaining experience working with international teams and understanding diverse user needs across global markets.

📝 Enhancement Note: The challenges presented are typical for senior roles in large consultancies working on complex, multi-faceted programs. Overcoming these challenges offers significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the UX/UI strategy for a complex program with multiple products. How did you ensure consistency and address unique product needs?" (Focus on your process, tools, and stakeholder management).

• "How do you approach defining a new digital product from concept to UI, especially when business objectives are initially unclear?" (Highlight your facilitation skills, user journey mapping, and iterative process).

• "Walk us through your experience with design systems. How have you contributed to their creation, implementation, or evolution, and how do you drive adoption?" (Showcase your understanding of component libraries, style guides, and governance).

• "Imagine you need to redesign a critical, regulated user flow (e.g., digital signature) in a banking application. What would be your strategic approach, and how would you balance usability with compliance?" (Demonstrate your understanding of the financial sector and your problem-solving methodology). Company & Culture Questions:

• "What do you know about GFT Technologies SE and our work in the financial services sector?" (Research their website, recent news, and case studies).

• "How do you see your UX strategy approach fitting into a large IT consulting firm like GFT?" (Emphasize collaboration, client focus, and adaptability).

• "How do you approach collaboration with developers and business stakeholders who may have different priorities?" (Highlight your communication, negotiation, and consensus-building skills). Portfolio Presentation Strategy:

• Structure: Begin with an executive summary of your role and impact, then dive into 2-3 detailed case studies. For each case study, clearly outline the problem, your strategic approach, your process, the solution, and the results.

• Highlight Key Areas: Explicitly showcase examples of product definition, user journey mapping, information architecture, design system contributions, and user research insights.

• Visuals: Use high-quality mockups, wireframes, user flow diagrams, and relevant data visualizations. Ensure your presentation is visually appealing and easy to follow.

• Narrative: Tell a compelling story about each project. Explain the challenges, your thought process, and the rationale behind your decisions.

• Quantify Impact: Be ready to discuss metrics and demonstrate the tangible business value of your UX contributions.

📝 Enhancement Note: Prepare thoroughly by researching GFT, understanding their position in the market, and practicing your portfolio presentation. Be ready to articulate your strategic thinking and process with clarity and confidence.

📌 Application Steps

To apply for this UX Strategist position:

• Submit your application through the GFT Technologies SE careers portal via the provided link.

• Customize Your Resume: Tailor your resume to highlight your 5+ years of experience in UX/UI strategy, product definition, and design systems, emphasizing any financial services or banking/insurance project experience. Use keywords from the job description.

• Prepare Your Portfolio: Curate your online portfolio to prominently feature 2-3 strong case studies that demonstrate end-to-end product definition, design system work, and strategic UX thinking, ideally with financial sector relevance. Ensure it's easily navigable and visually professional.

• Practice Your Pitch: Rehearse your portfolio presentation, focusing on clearly articulating your process, strategic rationale, and the impact of your work. Prepare concise answers to common UX strategy and behavioral interview questions.

• Research GFT: Thoroughly research GFT Technologies SE, their services, their focus on the financial industry, and their company culture to inform your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.