UX Researcher

📍 Job Overview

Job Title: UX Researcher

Company: Bosch Group

Location: Guadalajara, Jalisco, Mexico

Job Type: Full-time

Category: User Experience Research & Design Operations

Date Posted: 2026-06-25

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Drive user research initiatives to inform and enhance service designs across diverse Bosch product domains including consumer, industrial, and automotive sectors.

• Champion and implement state-of-the-art UX research practices, fostering a culture of user-centricity and inclusive design across Bosch North America.

• Facilitate design thinking and UX ideation workshops, acting as an ambassador for design principles and user advocacy within the organization.

• Collaborate within interdisciplinary teams to develop leading-edge service designs, ensuring a user-centered process from conception to delivery.

📝 Enhancement Note: This role is positioned as a senior UX Researcher, evidenced by the 7+ years of experience requirement and the responsibility to "drive the deployment" of best practices and "educate and advocate" within the organization. The focus is on both hands-on research and strategic influence.

📈 Primary Responsibilities

• Design and meticulously plan comprehensive user research studies, employing a variety of qualitative and quantitative methodologies to uncover deep user insights.

• Synthesize complex research findings into actionable recommendations, ensuring they are clearly communicated and directly relevant to inform product and service design decisions.

• Develop and refine leading-edge service designs for consumer, industrial, and automotive domains, applying a rigorous user-centered process within cross-functional project teams.

• Actively contribute to the Bosch international UX community, driving the adoption and application of advanced UX research best practices across Bosch North America.

• Advocate for and educate internal teams on inclusive design principles, accessibility considerations, and effective cross-cultural research and communication strategies.

• Conduct and facilitate design thinking and UX ideation workshops for various business divisions, fostering innovation and collaborative problem-solving.

• Provide UX and design instruction and coaching through structured courses, engaging workshops, and individual consultations, acting as a key mentor.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership in UX research and practical application in service design. The emphasis on "driving deployment," "educating," and "advocating" indicates a need for a proactive and influential researcher who can shape UX practices within the company.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in a design discipline (e.g., Interaction Design, Graphic Design, HCI) in combination with user-centered methods, sociology, anthropology, psychology, or a related social science field.

• Master’s Degree or PhD in a relevant design or social science discipline is preferred, demonstrating advanced academic grounding in user-centered methods. Experience:

• 7+ years of professional work experience in user-centered design and/or user research.

• Demonstrated experience in planning and executing a user-centered design process, including ethnographic interviewing, concept testing, customer journey mapping, service blueprinting, developing interaction guidelines, and usability evaluation. Required Skills:

• Expertise in a wide array of qualitative research methods, including participatory research design, in-depth interviews, diary studies, contextual inquiry, and concept testing.

• Proficiency in conducting basic quantitative surveys and analyzing results to complement qualitative findings.

• Excellent project management skills, with the ability to manage multiple tasks and projects simultaneously under time constraints.

• Proven experience in applying design thinking principles and facilitating workshops and design sprints.

• Strong ability to work effectively within cross-functional teams, collaborating with engineers, product managers, and designers.

• English proficiency: B2 minimum, C1 preferred, for effective communication within a global organization. Preferred Skills:

• Advanced quantitative methodologies such as Conjoint Analysis or Max-Diff analysis.

• Experience with inclusive and accessible design principles and their practical application.

• Strong experience in instructional design and teaching/education within UX or a related field.

• Proven ability to drive business impact through actionable research recommendations and effective stakeholder communication