UX Designer Senior

📍 Job Overview

Job Title: UX Designer Senior

Company: Valtech

Location: Montreal, QC, Canada

Job Type: Full-time

Category: UX / Product Design

Date Posted: 2026-07-27

Experience Level: Senior (5+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end user experience design process, from research and ideation to high-fidelity prototyping and interaction design.

• Drive innovation by exploring and applying emerging technologies, including AI-driven design tools, to enhance UX practices and deliverables.

• Champion user needs and business objectives through compelling storytelling, data-driven insights, and clear articulation of design rationale.

• Collaborate effectively with cross-functional teams and clients to deliver impactful digital experiences that align with brand ambition and strategic goals.

📝 Enhancement Note: The role emphasizes a blend of strategic thinking, hands-on design execution, and client-facing communication, typical for senior-level positions in consulting environments. The focus on AI tools and emerging technologies suggests a forward-thinking approach to design practice.

📈 Primary Responsibilities

• Plan and execute user research activities, including interviews, usability testing, heuristic reviews, and competitive analyses, to uncover user behaviors, needs, and pain points.

• Synthesize research findings into actionable UX recommendations and translate them into user journeys, information architecture, wireframes, and interactive prototypes.

• Design intuitive and accessible interaction models that enhance usability and task completion, contributing to scalable design systems and UX frameworks.

• Develop compelling user-centric narratives and content hierarchies that align business goals, brand identity, and user requirements, contributing to UX writing and microcopy.

• Actively leverage and experiment with AI tools (e.g., Figma, ChatGPT, Claude) for research synthesis, ideation, prototyping, and content generation, critically evaluating AI outputs for project relevance and ethical alignment.

• Collaborate closely with visual designers, developers, strategists, product managers, and clients throughout the design lifecycle, ensuring clear translation of UX direction into final implementation.

• Present UX concepts, research insights, and design decisions persuasively to internal teams and external clients.

• Provide mentorship and guidance to junior designers through constructive feedback, best practice sharing, and collaborative problem-solving.

• Maintain high standards of UX quality, documentation, presentation, and client engagement, contributing to a culture of continuous improvement and innovation.

📝 Enhancement Note: The responsibilities are structured around three core dimensions: "Reflection" (Research & Validation), "Interaction" (Information Architecture & Experience Design), and "Storytelling" (Narrative & Content Design), reflecting a comprehensive approach to UX. The explicit mention of AI tools and their application highlights a key expectation for this role.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong foundation in Design, Human-Computer Interaction, Psychology, or a related field is implied by the experience and skill requirements.

Experience: Over 5 years of experience in UX Design, Product Design, Experience Design, Service Design, or closely related disciplines.

Required Skills:

• Extensive experience in conducting user research (interviews, usability testing, heuristic reviews, competitive analysis) and translating findings into actionable design recommendations.

• Proven ability to define user journeys, information architecture, screen flows, wireframes, and interactive prototypes for complex digital products.

• Deep understanding of interaction design principles, accessibility standards (WCAG), and usability best practices.

• Strong capability in crafting clear user narratives and content hierarchies, with experience in UX writing and microcopy.

• Demonstrated experience contributing to and utilizing design systems, with an understanding of how to scale design solutions.

• Proficiency in modern UX design and prototyping tools, with a specific requirement for Figma.

• Experience collaborating effectively with cross-functional teams (strategy, visual design, content, technology) and clients.

• Excellent English communication and presentation skills, with the ability to articulate design rationale and influence stakeholders.

• Practical experience with AI-powered design tools (e.g., Figma plugins, ChatGPT, Claude) for research synthesis, ideation, and content support. Preferred Skills:

• Experience in luxury hospitality, travel, aviation, financial services, retail, or premium consumer brands.

• Experience working with multicultural and distributed teams across various regions and time zones.

• Experience in a consulting environment or working directly with client-side teams.

• Familiarity with service design methodologies (e.g., service blueprints, ecosystem maps, cross-channel experience frameworks).

• Experience facilitating client workshops, design sprints, usability sessions, or co-creation activities.

• Familiarity with analytics, experimentation, content strategy, or behavioral insights in UX decision-making.

📝 Enhancement Note: The requirements clearly delineate between essential and preferred qualifications. The emphasis on Figma, English proficiency, and AI tools are critical technical and communication skills. The preferred skills suggest a strong preference for candidates with experience in specific industries and client-facing consulting environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design work across web, mobile, services, or complex digital products.

• Case studies demonstrating the ability to conduct research, translate insights into user journeys, define interaction models, and create content hierarchies.

• Examples of wireframes, interactive prototypes, and final design outputs that highlight problem-solving skills and user-centric design thinking.

• Evidence of contributions to design systems or scalable design frameworks.

• Projects that illustrate the application of UX principles to achieve specific business objectives and user needs. Process Documentation:

• Showcase the process of defining and executing user research, including methodologies used and key learnings.

• Detail the workflow from initial concept and user flow mapping to wireframing and prototyping.

• Provide examples of how user feedback and data were incorporated to iterate on designs.

• Demonstrate the ability to collaborate with development teams and ensure accurate implementation of UX designs.

• Include examples of how AI tools or emerging technologies were integrated into the design process.

📝 Enhancement Note: The portfolio is a critical component, expected to demonstrate a full lifecycle UX design capability. It should not only showcase final deliverables but also the strategic thinking, research methodologies, and collaborative processes employed. The inclusion of AI tool usage is a notable expectation.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Senior UX Designer in Montreal, QC, Canada, with 5+ years of experience, the estimated annual salary range is typically between $90,000 CAD and $130,000 CAD. This range can vary based on the depth of experience, specific skills, and the exact scope of responsibilities within Valtech's projects.

Benefits:

• Comprehensive Insurance Plan (Gold, Silver, or Bronze options, with up to 80% employer contribution)

• Short-term and Long-term Disability Insurance

• Virtual Healthcare Services via Sun Life

• Employee and Family Assistance Program (EAP)

• Comprehensive Mental Health Support Program

• Personal Expense Account of $500 (usable for healthcare, gym, transit passes, office supplies, or RRSP contributions)

• Retirement Plan: Valtech matches 100% of RRSP contributions through a Deferred Profit Sharing Plan (DPSP) up to 4% (RRSP contributions immediate, DPSP after 3 months, vesting after 24 months).

• Flexible Vacation Program (5 days during probation, prorated for the remainder of the year).

• Personal Technology Reimbursement ($30/month from day one).

• Winter Holiday Closure.

• Flexible Schedules (with completion of weekly hours, allowing for Friday afternoons off).

Working Hours: Approximately 40 hours per week, with flexible scheduling options available.

📝 Enhancement Note: Salary is estimated based on market data for a senior UX role in Montreal. The benefits package is quite robust, offering significant flexibility in insurance choices, strong mental health support, and attractive retirement and flexible work options. The prorated vacation and tech reimbursement are also valuable perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Transformation, Technology Consulting, Experience Design. Valtech operates at the intersection of data, AI, creativity, and technology, helping large enterprises innovate and transform their digital presence. They work with prominent global brands like L'Oréal, Mars, Audi, and P&G.

Company Size: Valtech is a global company with a significant employee base (likely several thousand worldwide, though exact number not specified). This implies a structured organization with established processes but also opportunities for diverse project exposure.

Founded: Valtech was founded with a vision to provide a better way to engage with the world through digital innovation. This long-standing presence suggests stability and a deep understanding of digital transformation trends.

Team Structure:

• The UX Designer Senior will be a key contributor within the "Experience Design" team.

• This team likely includes strategists, visual designers, creative directors, researchers, copywriters, and potentially product managers.

• The role involves close collaboration with these internal disciplines and with client stakeholders across various departments.

• While not a management role, it includes mentoring junior designers. Methodology:

• Valtech emphasizes continuous learning, concrete impact, and professional growth.

• They operate with a global, borderless structure, facilitating fluid collaboration.

• The company culture is described as fostering creativity, diversity, and autonomy, with values of "share, dare, care."

• Agile practices are mentioned as a plus, indicating a likely adoption of agile methodologies in project delivery.

• A strong emphasis is placed on innovation and challenging established ideas.

Company Website: https://www.valtech.com/

📝 Enhancement Note: Valtech positions itself as a leader in digital innovation and experience design. The company culture appears to be collaborative, value-driven ("share, dare, care"), and focused on professional development and autonomy. The global structure is a key aspect, suggesting exposure to diverse projects and international teams.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role in the field of UX Design. It signifies a level of expertise where one can independently manage significant UX activities, mentor others, and contribute strategically to complex projects. The role is not focused on people management but on driving design excellence and innovation.

Reporting Structure: The Senior UX Designer will work closely with strategists, product managers, visual designers, and creative directors. They will report into a lead within the Experience Design team, likely a Design Director or equivalent.

Operations Impact: The Senior UX Designer's impact is measured through the successful transformation of client businesses via enhanced digital experiences. This includes improving user satisfaction, driving engagement, increasing conversion rates, and ensuring alignment between user needs and business objectives. Their work directly influences the quality and effectiveness of digital products and services delivered to clients.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX, such as AI in design, advanced research methodologies, or design system architecture.

• Leadership Development: Transition into lead designer roles on larger projects, or potentially into management roles overseeing UX teams, by demonstrating strong mentorship and strategic contribution.

• Industry Exposure: Gain experience across Valtech's diverse client portfolio (e.g., luxury, finance, retail), broadening industry knowledge and client-handling skills.

• Innovation Leadership: Play a key role in exploring and integrating new technologies and design trends, becoming a subject matter expert within Valtech.

• Cross-functional Advancement: Develop a deeper understanding of strategy, technology, and content, potentially leading to broader roles within the digital transformation space.

📝 Enhancement Note: The growth path for a Senior UX Designer at Valtech appears to focus on deepening expertise, taking on more strategic project leadership, and potentially moving into management or specialized innovation roles. The consulting nature of Valtech offers broad exposure, which can accelerate career development.

🌐 Work Environment

Office Type: The role is described as "On-site" in Montreal, indicating a standard office-based work environment. Valtech emphasizes a collaborative office culture.

Office Location(s): Montreal, QC, Canada. Specific office details (e.g., accessibility, amenities) are not provided but would likely be typical for a professional services firm in a major city.

Workspace Context:

• Collaborative Environment: Valtech promotes a culture of collaboration, creativity, and autonomy, suggesting an office space designed to support team interaction, brainstorming, and focused work.

• Tools & Technology: Access to industry-standard design tools like Figma, as well as emerging AI technologies, will be integral to the workspace.

• Team Interaction: Frequent interaction with internal design teams, strategists, developers, and client representatives is expected, likely facilitated through a mix of in-person meetings, workshops, and digital collaboration platforms.

Work Schedule: The standard work week is approximately 40 hours, with flexible scheduling options available, including the possibility of enjoying Friday afternoons off provided weekly hours are met. This offers a good work-life balance.

📝 Enhancement Note: The work environment is primarily on-site in Montreal, emphasizing collaboration and access to modern design tools. The flexible scheduling is a significant perk, balancing the demands of client work with employee well-being.

📄 Application & Portfolio Review Process

Interview Process:

• Application Review: Initial screening of applications and portfolios by the Talent Acquisition team.

• Initial Screening Call: A potential call with a Talent Partner to assess experience, cultural fit, and basic qualifications.

• Design Challenge/Portfolio Presentation: A key stage likely involving a design exercise or a detailed walkthrough of the candidate's portfolio, focusing on their UX process, problem-solving skills, and ability to articulate design decisions. This may include a presentation to senior designers or stakeholders.

• Stakeholder Interviews: Interviews with members of the Experience Design team, potentially including strategists, visual designers, and creative directors, to evaluate technical skills, collaboration style, and alignment with Valtech's values.

• Client/Final Interview: A final interview, possibly with a senior leader or even a client representative for certain projects, to assess strategic thinking, client-handling abilities, and overall fit.

Portfolio Review Tips:

• Highlight End-to-End Process: Clearly showcase your involvement from initial research and ideation through to final design and implementation considerations.

• Quantify Impact: Where possible, use metrics or qualitative feedback to demonstrate the success and impact of your design solutions on user behavior and business goals.

• Articulate Rationale: For each project, explain the problem, your approach, the challenges faced, and the rationale behind your design decisions.

• Showcase Collaboration: Include examples of how you worked with cross-functional teams and stakeholders.

• Demonstrate AI Integration: If applicable, clearly explain how you've used AI tools to enhance your design process, research, or ideation.

• Tailor to Valtech: Research Valtech's clients and projects to subtly align your portfolio presentation with their areas of expertise and values.

Challenge Preparation:

• Understand Valtech's Work: Familiarize yourself with Valtech's portfolio, case studies, and client work to understand their design aesthetic and approach.

• Practice Articulation: Be prepared to clearly and concisely explain your design process, decision-making, and the value you bring. Practice presenting your portfolio.

• Prepare for UX Scenarios: Anticipate questions about user research methodologies, interaction design challenges, design system thinking, and how you handle constructive criticism or client feedback.

• Consider AI Applications: Be ready to discuss your experience with AI in design, its potential benefits, limitations, and ethical considerations.

📝 Enhancement Note: The interview process is multi-stage, with a strong emphasis on portfolio review and practical demonstration of UX skills. Candidates should be prepared to articulate their process, rationale, and collaborative approach, with specific attention paid to AI tool usage.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for design, prototyping, and collaboration. This will be the core tool for daily work.

• AI Design Tools: ChatGPT, Claude, and other AI-powered tools are expected to be used for research synthesis, ideation, content generation, and potentially code snippets or component suggestions.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools (e.g., InVision, Adobe XD) might be beneficial though not explicitly stated as required.

• Collaboration Platforms: Likely includes tools like Slack, Microsoft Teams, Jira, Confluence, and project management software for team communication and workflow management.

Analytics & Reporting:

• Familiarity with web and product analytics tools (e.g., Google Analytics, Adobe Analytics, Mixpanel, Amplitude) is preferred, indicating a data-informed approach to design.

• Experience in interpreting user data and insights to inform design decisions. CRM & Automation:

• While not a direct CRM role, understanding how UX design integrates with CRM systems and marketing automation platforms for customer journeys would be advantageous.

📝 Enhancement Note: The technology stack is heavily focused on modern design and collaboration tools, with a significant emphasis on Figma and emerging AI capabilities. A data-informed approach is also valued, suggesting the need for analytical thinking.

👥 Team Culture & Values

Operations Values:

• Share: Valtech fosters a culture of knowledge sharing and collaboration, encouraging team members to openly exchange ideas and best practices.

• Dare: Employees are encouraged to challenge the status quo, innovate, and take calculated risks to drive impactful solutions.

• Care: A culture of empathy and support, both for colleagues and clients, is paramount, emphasizing well-being and strong working relationships.

• Data-Driven: Decisions are expected to be informed by research, analytics, and user insights, leading to effective and measurable outcomes.

• User-Centricity: The core focus is on understanding and meeting user needs to create meaningful and valuable experiences.

• Continuous Improvement: A commitment to ongoing learning, skill development, and refining processes is integral to Valtech's approach.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration across disciplines (strategy, design, content, technology) is essential for holistic digital transformation projects.

• Client Partnership: Valtech emphasizes working closely with clients as partners, involving them throughout the design process and ensuring alignment.

• Feedback Culture: An environment where constructive feedback is welcomed and used to refine designs and processes.

• Agile & Iterative: Likely employing agile methodologies that encourage iterative development, regular check-ins, and adaptability.

• Global Teamwork: The ability to collaborate effectively with diverse, globally distributed teams is a key aspect of Valtech's operational structure.

📝 Enhancement Note: Valtech's culture is built on strong core values ("share, dare, care") and a collaborative, user-centric approach. The emphasis on global teamwork and client partnership is significant for understanding the expected working dynamics.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Needs: Balancing diverse stakeholder expectations, business goals, and technical constraints across various client projects.

• Integrating AI Ethically and Effectively: Staying ahead of AI advancements while ensuring responsible, ethical, and impactful integration into design workflows.

• Driving Innovation in Established Industries: Introducing new digital experiences and technologies within client organizations that may have legacy systems or conservative approaches.

• Maintaining Design Quality Across Global Teams: Ensuring consistent high standards of UX design when collaborating with diverse, potentially distributed teams.

• Adapting to Rapid Technological Change: Continuously learning and adapting to new tools, platforms, and methodologies in the fast-evolving digital landscape.

Learning & Development Opportunities:

• Specialized Training: Access to internal and external training programs focused on advanced UX techniques, AI in design, specific industry verticals, or leadership skills.

• Industry Conferences & Workshops: Opportunities to attend relevant industry events to stay abreast of trends and network.

• Mentorship Programs: Formal or informal mentorship from senior designers and leaders within Valtech to guide career development.

• Cross-Disciplinary Exposure: Working on projects that require close collaboration with strategists, data scientists, AI specialists, and technologists, broadening overall understanding of digital transformation.

• Leadership Development: Pathways to take on more senior project responsibilities, lead design initiatives, and potentially transition into management roles.

📝 Enhancement Note: The challenges presented are typical for senior roles in a leading digital transformation consultancy, emphasizing adaptability, innovation, and strong stakeholder management. The growth opportunities are well-defined, focusing on skill enhancement and career progression within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX problem you solved for a client. What was your process, what were the key challenges, and what was the outcome?" (Focus on research, ideation, rationale, and measurable impact).

• "How do you approach balancing user needs with business objectives and technical constraints in your design process?" (Demonstrate strategic thinking and compromise management).

• "Discuss your experience with AI in design. How have you used tools like ChatGPT or Claude? What are the benefits and ethical considerations?" (Highlight practical application and critical evaluation).

• "Walk us through a project from your portfolio that best represents your end-to-end UX capabilities." (Prepare a concise narrative highlighting your role, process, and key decisions). Company & Culture Questions:

• "What interests you about Valtech and this specific role?" (Research Valtech's work, values, and recent projects).

• "How do you embody Valtech's values of 'share, dare, care' in your work?" (Provide specific examples of collaboration, innovation, and empathy).

• "Describe your experience working in an agile or consulting environment." (Highlight adaptability and client-facing skills).

• "How do you provide feedback to or mentor junior designers?" (Showcase leadership potential and collaborative spirit). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process undertaken, key decisions made, the solution, and the results/impact.

• Emphasize Your Process: Detail your research methods, ideation techniques, wireframing/prototyping approach, and how you incorporated feedback.

• Quantify Impact: Use data, metrics, or user testimonials to demonstrate the success of your designs.

• Highlight Collaboration: Explain how you worked with other teams (developers, PMs, clients) and how you influenced outcomes.

• Showcase AI Integration: If applicable, clearly explain how you leveraged AI tools to enhance your design work and demonstrate your forward-thinking approach.

• Be Ready for Q&A: Anticipate questions about your design choices, challenges, and how you'd approach specific scenarios related to Valtech's work.

📝 Enhancement Note: Preparation should focus on articulating the "why" behind design decisions, demonstrating a strong understanding of user-centered design principles, and showcasing practical experience with modern tools, including AI. Emphasize Valtech's values and client-centric approach in responses.

📌 Application Steps

To apply for this UX Designer Senior position:

• Submit your application through the provided link on greenhouse.io.

• Tailor Your Resume and Cover Letter: Highlight your 5+ years of UX design experience, proficiency in Figma, experience with user research, interaction design, and any relevant industry experience. Explicitly mention your familiarity with AI design tools.

• Curate Your Portfolio: Select 2-3 of your strongest end-to-end UX case studies that showcase your problem-solving skills, research capabilities, design process, and impact. Ensure clear articulation of your role and contributions.

• Prepare for an Interview: Be ready to discuss your portfolio in detail, answer behavioral questions, and articulate your design philosophy. Prepare specific examples of how you've applied research, designed interactions, and collaborated with teams.

• Research Valtech: Familiarize yourself with Valtech's company culture, values ("share, dare, care"), client work, and their approach to digital transformation and experience design. Understand their focus on innovation and AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.