UX Designer - On-site

WIZELINE
Full-timeCiudad de México, Mexico

📍 Job Overview

Job Title: UX Designer - On-site

Company: WIZELINE

Location: Mexico City, Mexico

Job Type: Full-time

Category: UX/UI Design & Product Development

Date Posted: 2026-06-25T19:54:03

Experience Level: Mid-Level (3-5 years)

Remote Status: On-site

🚀 Role Summary

  • This role focuses on user-centered design principles to create intuitive and visually appealing digital products across web and mobile platforms.

  • Responsibilities include conducting comprehensive user research, translating insights into design artifacts (wireframes, prototypes), and ensuring adherence to accessibility standards and best practices.

  • The position requires advanced proficiency in design tools like Figma and FigJam, with a strong emphasis on cross-functional collaboration within Agile/Scrum environments.

  • Candidates are expected to contribute to and maintain design systems, advocate for user needs, and demonstrate measurable business impact through their design work.

📝 Enhancement Note: While the input is for a UX Designer, the output is being structured to highlight transferable skills and process-oriented thinking relevant to operations roles. This includes emphasizing data synthesis, process documentation, cross-functional collaboration, and measurable impact, which are core to RevOps/SalesOps/GTM.

📈 Primary Responsibilities

  • Conduct in-depth user research, employing qualitative and quantitative methods to uncover user needs, behaviors, pain points, and expectations.

  • Synthesize research findings into actionable insights that drive informed design decisions and enhance user experiences across digital products.

  • Design intuitive user flows, information architecture, wireframes, and interactive prototypes for both web and mobile applications (Android and iOS).

  • Develop high-fidelity visual designs that are aesthetically pleasing, user-centric, and aligned with business objectives and brand guidelines.

  • Plan and execute usability testing sessions, meticulously analyzing feedback to identify areas for design iteration and improvement.

  • Collaborate effectively with Product Managers, Software Engineers, QA teams, Marketing, and other stakeholders to ensure seamless product development and delivery.

  • Contribute to the creation, maintenance, and evolution of design systems and component libraries, ensuring consistency and scalability.

  • Produce detailed design documentation, including specifications, user stories, and implementation guidelines for development teams.

  • Champion user-centered design principles and clearly articulate design rationale and decisions to diverse stakeholder groups.

  • Continuously iterate on designs based on user feedback, testing outcomes, business requirements, and performance metrics.

  • Stay abreast of emerging design trends, tools, technologies, and best practices in the UX/UI field, particularly those related to AI-powered product development.

📝 Enhancement Note: The responsibilities have been expanded to emphasize the analytical and collaborative aspects of UX design, mirroring the data synthesis, cross-functional communication, and process documentation expected in operations roles.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction, Design, Computer Science, Psychology, or a related field, or equivalent practical experience.

Experience: 3+ years of professional experience in UX Design, Product Design, Interaction Design, or a closely related role, with a proven track record of delivering user-centered digital products.

Required Skills:

  • Demonstrated proficiency in the end-to-end UX design process, encompassing user research, information architecture, UX writing, wireframing, prototyping, interaction design, and usability testing.

  • Advanced user expertise with design and prototyping tools, specifically Figma and FigJam.

  • Experience designing mobile applications for both Android and iOS platforms, understanding platform-specific design conventions.

  • Strong understanding of core usability principles, WCAG accessibility standards, and user-centered design methodologies.

  • Proven experience working effectively within Agile/Scrum development methodologies and collaborating with cross-functional engineering and product teams.

  • Ability to create and maintain comprehensive design documentation, specifications, and design system components.

  • Excellent verbal and written communication, presentation, and stakeholder management skills, with the ability to articulate complex design concepts clearly.

  • High attention to detail and the capacity to manage multiple design projects and priorities concurrently in fast-paced environments.

  • A robust portfolio showcasing successful UX/UI design projects with clearly articulated design processes and evidence of measurable business impact. Preferred Skills:

  • Experience designing for enterprise applications, complex digital platforms, or large-scale product ecosystems.

  • Familiarity with contributing to and utilizing established design systems and component libraries.

  • Experience collaborating closely with Quality Assurance (QA) teams to validate and refine user experiences during the implementation phase.

  • Understanding of analytics tools and the ability to leverage data-driven insights to inform design decisions and measure success.

  • Experience contributing to native mobile design guidelines and developing platform-specific user experiences.

  • Proficiency in leveraging one or more AI tools to optimize and augment design workflows, including drafting, analysis, research, or process automation. Ability to recommend effective AI usage and identify workflow streamlining opportunities.

📝 Enhancement Note: The "Must-have" and "Nice-to-have" sections have been reframed as "Required" and "Preferred" skills, with specific operations-relevant keywords integrated. The AI tooling proficiency has been highlighted as a modern operational skill.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio that clearly demonstrates the candidate's design process from problem identification through to solution implementation and impact.

  • Case studies should highlight specific user challenges, design methodologies employed, and the rationale behind key design decisions.

  • Evidence of creating and iterating on wireframes, prototypes, and final UI designs, preferably with interactive examples.

  • Quantifiable results or measurable business impact derived from design solutions (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

  • Detailed documentation of user research findings, usability testing outcomes, and how these insights informed design iterations. Process Documentation:

  • Ability to document complex user flows, interaction patterns, and interface specifications in a clear and organized manner.

  • Experience in creating and maintaining design system documentation, including component states, usage guidelines, and accessibility considerations.

  • Proficiency in articulating design decisions and processes to technical and non-technical stakeholders, ensuring alignment and understanding.

  • Documenting the integration of AI tools within the design workflow, outlining the process and benefits.

📝 Enhancement Note: This section focuses on the "how" of design work, emphasizing process, documentation, and demonstrable outcomes, which are critical for operations professionals to showcase their capabilities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 3-5 years of experience in Mexico City, the estimated annual salary range is MXN $500,000 - $850,000. This range accounts for the specified experience level, the on-site nature of the role, and the cost of living in Mexico City.

Benefits:

  • Commitment to Professional Development: Opportunities for training, workshops, and conferences to enhance skills.

  • Flexible and Collaborative Culture: A work environment that encourages teamwork and adaptability.

  • Global Opportunities: Potential for international exposure and collaboration within a global organization.

  • Vibrant Community: Access to a network of professionals and engaging company events.

  • Comprehensive Health and Wellness Programs.

  • Competitive Paid Time Off and Holiday Schedule.

  • Performance-based Bonuses and Recognition Programs.

Working Hours: Standard full-time work week, typically 40 hours per week, with potential for flexibility depending on project needs and team coordination.

📝 Enhancement Note: A salary range has been estimated for Mexico City, reflecting operations industry standards for similar roles. Benefits have been tailored to highlight aspects appealing to professionals focused on growth and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Solutions Provider, specializing in AI-native digital products and platforms. Wizeline operates at the intersection of technology, consulting, and product development, aiming to accelerate market entry and drive business transformation for its clients through AI and data.

Company Size: Wizeline is a medium to large global company, with a significant employee base across multiple international locations. This size suggests a structured environment with established processes, yet large enough to offer diverse opportunities and cross-functional exposure.

Founded: Founded in 2014, Wizeline has a relatively young but dynamic history, emphasizing innovation and rapid growth. This history likely translates to a forward-thinking, adaptable, and growth-oriented culture.

Team Structure:

  • The UX team likely operates within product development pods or feature teams, working closely with Product Managers and Engineering leads.

  • Designers may specialize in specific product areas or platforms (web, mobile, AI features) but are expected to collaborate broadly.

  • Reporting lines typically lead to a Design Lead or Head of Product/Design, with dotted lines to project-specific leads.

  • Cross-functional collaboration is a core tenet, involving regular syncs, design reviews, and joint problem-solving sessions with engineering, product, marketing, and QA. Methodology:

  • Data-driven design is central, utilizing user research, analytics, and A/B testing to inform decisions and measure impact.

  • Agile/Scrum methodologies guide the product development lifecycle, requiring designers to be adaptable and responsive to iterative feedback.

  • Emphasis on design systems ensures consistency, efficiency, and scalability across the product portfolio.

  • Continuous improvement and learning are embedded, encouraging designers to explore new tools and techniques, including AI applications.

Company Website: https://www.wizeline.ai/careers/

📝 Enhancement Note: Company context has been expanded to highlight aspects relevant to operations professionals, such as structured processes, cross-functional collaboration, and data-driven methodologies.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level to Senior UX Designer stage, requiring 3+ years of experience. It offers a strong foundation for further specialization within UX/Product Design or a potential transition into leadership roles like Senior UX Designer, Lead UX Designer, or even Design Manager. The emphasis on AI tooling and measurable impact aligns with evolving demands in tech roles that bridge design and operational efficiency.

Reporting Structure: The UX Designer will likely report to a Design Manager or Head of Design, with daily work coordinated through Product Managers within specific project teams. This structure allows for both strategic guidance and project-specific autonomy.

Operations Impact: While not a traditional "operations" role, the UX Designer's work has a direct impact on the operational efficiency of products by improving user adoption, reducing support queries, and enhancing task completion rates. Their ability to translate complex business requirements into intuitive user experiences directly contributes to product success and, by extension, business revenue and market efficiency. The focus on AI tools also positions this role at the forefront of operational efficiency improvements through technology.

Growth Opportunities:

  • Specialization: Deepen expertise in specific areas such as mobile UX, AI-driven product design, design systems, or user research methodologies.

  • Leadership: Progress to Senior Designer, Lead Designer, or Managerial roles, taking on more complex projects, mentoring junior designers, and contributing to design strategy.

  • Skill Expansion: Develop expertise in related fields like Product Management, UX Research, or even technical understanding of front-end development and AI implementation.

  • Cross-functional Mobility: Leverage design thinking and problem-solving skills to move into roles within Product Management, Project Management, or even GTM roles focused on product adoption and user enablement.

  • AI Integration: Become a subject matter expert in leveraging AI tools for design and process optimization, a highly sought-after skill.

📝 Enhancement Note: The "Operations Impact" and "Growth Opportunities" sections are reframed to connect UX design contributions to business outcomes and operational efficiencies, and to outline career paths relevant to operations professionals.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment. The focus on collaboration suggests an office designed to facilitate teamwork, potentially with open-plan areas, meeting rooms, and dedicated project spaces.

Office Location(s): Mexico City, Mexico. This location offers access to a vibrant tech hub and a large talent pool.

Workspace Context:

  • Collaborative Environment: The office space is likely designed to foster interaction, with common areas and meeting rooms for brainstorming and team syncs.

  • Tools and Technology: Access to standard office equipment, reliable internet, and potentially specialized hardware for design and testing. The company's strong emphasis on AI suggests potential access to advanced AI platforms and tools.

  • Team Interaction: Frequent opportunities for face-to-face interaction with design peers, product managers, engineers, and other stakeholders, facilitating quick feedback loops and shared understanding.

Work Schedule: The standard working hours are expected to be aligned with local business hours in Mexico City, facilitating collaboration with local teams. While on-site, there may be some flexibility offered by the company's culture, but core hours will likely be required for team synchronization.

📝 Enhancement Note: The description emphasizes the collaborative and interactive aspects of an on-site role, highlighting how this environment can support efficient workflows and team cohesion, mirroring operational team dynamics.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

  • Technical Interview/Portfolio Review: A detailed session with members of the design team (e.g., Design Lead, Senior Designers) to review your portfolio, discuss your process, and delve into specific case studies. Be prepared to articulate your design decisions, research methodologies, and the impact of your work.

  • Design Challenge: You may be given a take-home assignment or a live design exercise to assess your problem-solving skills, design thinking, and proficiency with tools like Figma.

  • Cross-functional Interviews: Interviews with Product Managers and Engineers to evaluate collaboration skills, communication, and understanding of the product development lifecycle.

  • Final Interview: Typically with a senior leader (e.g., Head of Design, VP of Product) to discuss overall fit, strategic thinking, and long-term career aspirations.

Portfolio Review Tips:

  • Curate Your Best Work: Select 3-5 diverse projects that showcase your range of skills and problem-solving abilities. Prioritize projects with clear outcomes and measurable impact.

  • Tell a Story: For each project, clearly outline the problem, your role, the process you followed (research, ideation, design, testing), the challenges you faced, and the final solution. Focus on the "why" behind your decisions.

  • Quantify Impact: Whenever possible, include metrics, data, or specific results that demonstrate the success of your designs (e.g., "increased user engagement by 15%", "reduced task completion time by 20%").

  • Showcase Process: Include artifacts like user flows, wireframes, prototypes, and research summaries to illustrate your design thinking and methodology.

  • Highlight AI Tool Usage: If applicable, showcase how you've used AI tools to enhance your design process, improve efficiency, or generate innovative solutions.

  • Tailor to Wizeline: Research Wizeline's products and company values. If possible, tailor your presentation to align with their focus on AI, innovation, and client transformation.

Challenge Preparation:

  • Understand the typical format (take-home vs. live, time constraints).

  • Focus on demonstrating your process, not just the final output. Think out loud during live challenges.

  • For take-home challenges, structure your presentation clearly, similar to your portfolio case studies.

  • Be prepared to justify your design decisions based on user needs and business goals.

📝 Enhancement Note: This section provides actionable advice for candidates, emphasizing the need to demonstrate process, quantifiable results, and an understanding of how design contributes to business outcomes, aligning with operational reporting and performance measurement.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Advanced proficiency required for UI design, wireframing, prototyping, and collaborative design.

  • FigJam: Expected for brainstorming, diagramming, user flow mapping, and collaborative ideation.

  • Prototyping Tools: Experience with tools like ProtoPie, InVision, or similar for creating interactive prototypes.

  • Adobe Creative Cloud: Familiarity with tools such as Photoshop and Illustrator for asset creation and editing.

Analytics & Reporting:

  • User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar to understand user behavior and track product performance.

  • A/B Testing Tools: Experience with tools for conducting experiments to optimize user interfaces and conversion rates.

  • Data Visualization Tools: Ability to interpret data presented in dashboards and reports to inform design decisions.

CRM & Automation:

  • Collaboration Tools: Proficiency with project management and communication platforms like Jira, Confluence, Slack, or Microsoft Teams for cross-functional work.

  • Design System Management: Experience with tools or platforms used for managing and distributing design system components.

  • AI Tooling: Experience or demonstrated ability to leverage AI tools for design augmentation, research synthesis, content generation, or workflow automation.

📝 Enhancement Note: This section highlights the critical role of technology in modern design and operations, emphasizing tools that support process efficiency, data analysis, and workflow automation.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and advocating for the end-user's needs and experience in all design decisions.

  • Innovation & AI Focus: Embracing cutting-edge technologies, particularly AI, to drive transformative solutions and streamline processes.

  • Collaboration & Transparency: Working effectively within cross-functional teams, sharing insights openly, and fostering a supportive environment.

  • Impact & Measurability: Focusing on delivering designs that achieve tangible business outcomes and can be measured through data and user feedback.

  • Continuous Learning: A dedication to staying updated with industry trends, tools, and best practices, promoting personal and team growth.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to be integral members of product teams, working alongside engineers, PMs, and QA from ideation through launch and iteration.

  • Feedback-Driven: An open culture of constructive feedback, with regular design critiques and review sessions to refine work collectively.

  • Knowledge Sharing: Encouraging the sharing of best practices, learnings, and new techniques, particularly regarding AI tools and design methodologies.

  • Agile Adaptability: A flexible approach to design, adapting to evolving requirements and priorities within an Agile framework.

📝 Enhancement Note: This section connects company values to operational principles like data-driven decision-making, continuous improvement, and collaborative efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Goals: Effectively navigating competing priorities between user experience, technical feasibility, and business objectives.

  • Designing for Complex AI-Powered Products: Translating intricate AI functionalities into intuitive and understandable user interfaces.

  • Maintaining Consistency Across a Growing Product Ecosystem: Ensuring a cohesive user experience as the product suite expands, leveraging design systems effectively.

  • Adapting to Rapid Technological Advancements: Staying current with new design tools, AI capabilities, and evolving user expectations in a fast-paced tech landscape.

Learning & Development Opportunities:

  • AI in Design Specialization: Opportunities to become an expert in applying AI tools and methodologies to the design process.

  • Advanced UX/Product Strategy: Developing skills in strategic product thinking, roadmapping, and long-term vision setting.

  • Leadership Track: Potential to move into senior or lead roles, mentoring junior designers and influencing design strategy.

  • Cross-Domain Learning: Exposure to product management, engineering practices, and business strategy through close collaboration.

  • Industry Conferences & Certifications: Support for attending relevant UX, design, and AI-focused events and obtaining certifications.

📝 Enhancement Note: The challenges and growth opportunities are framed to highlight problem-solving, adaptability, and continuous learning – key traits for success in both design and operations roles.

💡 Interview Preparation

Strategy Questions:

  • "Describe a complex UX challenge you faced and how you approached solving it, detailing your process and the outcome." (Prepare a case study focusing on problem definition, methodology, and impact.)

  • "How do you balance user needs with business requirements and technical constraints in your design process?" (Be ready to discuss trade-offs and prioritization techniques.)

  • "How have you used user research and data analysis to inform your design decisions and iterate on a product?" (Provide specific examples of research methods and data interpretation.)

  • "How do you approach designing for accessibility and ensuring inclusivity in your work?" (Demonstrate knowledge of WCAG standards and inclusive design practices.)

  • "Describe your experience with design systems. How do you contribute to or utilize them?" (Highlight your understanding of consistency, scalability, and component-based design.)

  • "How would you leverage AI tools to enhance the UX design process for a new product feature?" (Be prepared to discuss specific AI applications and their benefits.) Company & Culture Questions:

  • "What interests you about Wizeline and our focus on AI-powered solutions?" (Research Wizeline's mission, values, and recent projects.)

  • "How do you collaborate with product managers and engineers in an Agile environment?" (Provide examples of your communication and teamwork skills.)

  • "Describe a time you had to present a design concept to stakeholders who were resistant to your ideas. How did you handle it?" (Showcase your communication, persuasion, and stakeholder management skills.)

  • "What are your thoughts on our current product offerings or website experience?" (Come prepared with thoughtful observations and constructive suggestions.) Portfolio Presentation Strategy:

  • Structure: Organize your presentation logically: Introduction -> Problem Statement -> Your Role -> Process & Methodology -> Solutions & Rationale -> Outcomes & Impact -> Key Learnings.

  • Storytelling: Weave a narrative for each project, highlighting the user's journey and how your design addressed their needs.

  • Visuals: Use clear, high-quality visuals of your design artifacts (wireframes, mockups, prototypes). Avoid clutter.

  • Process Emphasis: Clearly articulate the steps you took, the tools you used, and why you made specific choices.

  • Quantify: Present metrics and data clearly to demonstrate the business value of your work.

  • Conciseness: Be mindful of time. Practice your presentation to ensure it flows well and stays within the allotted timeframe.

  • Interaction: Be ready to answer in-depth questions about your process, decisions, and the impact of your work.

📝 Enhancement Note: Interview preparation advice is tailored to emphasize analytical thinking, process documentation, and demonstrating measurable impact, aligning with the expectations for operations roles.

📌 Application Steps

To apply for this UX Designer position:

  • Submit your application through the official Wizeline Careers portal.

  • Portfolio Customization: Ensure your online portfolio is up-to-date, easily accessible, and highlights 3-5 of your strongest projects, with a particular focus on mobile design and any AI-related design work. Clearly articulate the problem, your process, your role, and the measurable impact for each project.

  • Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UX Design," "Figma," "Prototyping," "User Research," "Mobile Design," "Agile," and "AI Tooling." Quantify achievements wherever possible.

  • Interview Preparation: Practice articulating your design process, decision-making rationale, and the business impact of your work. Prepare to discuss specific case studies from your portfolio in detail, and research Wizeline's products and company values.

  • Company Research: Thoroughly research Wizeline's mission, products, and recent news. Understand their focus on AI and understand how your design skills can contribute to their strategic goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires 3+ years of professional UX/Product design experience with advanced proficiency in Figma and mobile application design. A strong portfolio demonstrating measurable business impact and knowledge of accessibility standards is essential.