UX Designer II

📍 Job Overview

Job Title: UX Designer II

Company: Bellese

Location: United States

Job Type: Full Time

Category: Design Operations / User Experience

Date Posted: 2026-08-28

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• Design and develop innovative technology solutions focused on improving civic healthcare outcomes and patient care processes.

• Apply service design principles to deeply understand and map the healthcare journey for diverse stakeholders including patients, caregivers, providers, payers, and policymakers.

• Champion human-centered design methodologies to create intuitive and effective digital tools that reduce confusion, enhance decision-making, and streamline healthcare interactions.

• Collaborate within a remote-first, mission-driven environment dedicated to positively impacting public health and reducing healthcare costs and burden.

📝 Enhancement Note: While the title is "UX Designer II," the description emphasizes "Service Design" and understanding the entire "healthcare journey." This suggests a role that blends traditional UX with broader service design thinking, focusing on the end-to-end experience of various healthcare stakeholders. The "II" designation implies a mid-level role requiring independent contribution and some project leadership.

📈 Primary Responsibilities

• Conduct user research, including interviews, surveys, and usability testing, to gather insights into user needs and pain points within the healthcare ecosystem.

• Translate research findings into actionable design recommendations, wireframes, prototypes, and high-fidelity mockups that effectively address user and business requirements.

• Design intuitive user interfaces and engaging user experiences for web and mobile applications, ensuring accessibility and adherence to design best practices.

• Develop and maintain design systems, style guides, and component libraries to ensure consistency and efficiency across all digital products.

• Collaborate closely with product managers, engineers, and other stakeholders to define product requirements, iterate on designs, and ensure successful implementation of user-centered solutions.

• Champion a data-driven approach to design, using analytics and user feedback to inform design decisions and measure the impact of design solutions on key performance indicators.

📝 Enhancement Note: The core responsibilities are inferred from the general description of Bellese's mission and the "UX Designer" title, emphasizing the application of design principles to healthcare challenges. The focus on understanding the "healthcare journey" and "reducing confusion" points towards responsibilities in information architecture, user flow mapping, and creating clear, intuitive interfaces.

🎓 Skills & Qualifications

Education: Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in UX/UI design, with a strong emphasis on service design or user-centered design methodologies.

Required Skills:

• Proficiency in UX design software such as Figma, Sketch, Adobe XD, or similar tools for wireframing, prototyping, and visual design.

• Demonstrated experience in user research methodologies, including usability testing, user interviews, and persona development.

• Strong understanding of service design principles and experience mapping the end-to-end user journey.

• Excellent visual design skills with a keen eye for typography, color theory, and layout.

• Ability to articulate design decisions and rationale clearly and persuasively to cross-functional teams and stakeholders.

• Familiarity with agile development methodologies and experience working within cross-functional product teams.

• Strong problem-solving skills and a creative approach to overcoming design challenges. Preferred Skills:

• Experience designing for government or public sector clients, particularly within the healthcare domain.

• Knowledge of accessibility standards (WCAG) and experience designing inclusive digital products.

• Experience with front-end development concepts (HTML, CSS, JavaScript) to better collaborate with engineers.

• Familiarity with design systems and component-based design approaches.

📝 Enhancement Note: The experience level is inferred from the "II" in the job title, typically indicating a mid-level role. The required skills are standard for a UX Designer, with an emphasis on service design due to the company's mission. Preferred skills are added to enhance the candidate profile for this specific industry.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 diverse UX/UI design projects, demonstrating a strong understanding of user-centered design principles and problem-solving capabilities.

• Projects should highlight your process from discovery and research through ideation, design, and iteration, with clear explanations of your role and contributions.

• Emphasis on projects that involve complex user journeys, information architecture challenges, or the creation of intuitive interfaces for diverse user groups.

• Demonstrate proficiency in creating wireframes, interactive prototypes, and high-fidelity mockups, along with case studies detailing the impact of your design solutions. Process Documentation:

• Showcase examples of your user research methodologies and how you translated research findings into design decisions.

• Include documentation of your design process, illustrating how you approach problem-solving, ideation, and iterative design.

• Provide examples of how you have collaborated with cross-functional teams (product managers, engineers) throughout the design lifecycle.

• Quantify the impact of your designs where possible, using metrics related to user satisfaction, task completion rates, or efficiency improvements.

📝 Enhancement Note: Portfolio requirements for UX roles are critical for demonstrating practical skills. The emphasis here is on process, user research, and quantifiable impact, aligning with the needs of a company focused on improving healthcare outcomes.

💵 Compensation & Benefits

Salary Range: $90,600 - $121,400 per year.

• This range is based on the provided information and aligns with mid-level UX Designer roles in the United States, considering the company's focus on government contracting and specialized tech solutions. Benefits:

• Time Off: Four weeks of paid time off (PTO) annually, prorated for the first year, plus 10 paid floating company holidays.

• Work Flexibility: Remote-first culture with a flexible schedule, allowing for better work-life integration.

• Work Setup: Provision of a Macbook for remote work, ensuring employees have the necessary tools.

• Health & Wellness: Comprehensive medical, dental, and company-paid vision insurance. Optional HSA with company contribution. Company-paid basic life and AD&D insurance. Optional critical illness and accident insurance.

• Retirement: 401K plan with a 3% safe harbor contribution.

• Additional Perks: Wellness resources, virtual care services, and Perks Plus employee discounts.

Working Hours: Standard 40 hours per week, with flexibility in scheduling to accommodate remote work and personal needs.

📝 Enhancement Note: The salary range is directly provided. The benefits are detailed from the input, with specific call-outs relevant to remote work and comprehensive health coverage, which are attractive to operations and design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Services Company, Healthcare Technology, Government Contracting.

Company Size: Bellese is a growing company, likely within the small to medium-sized business (SMB) range based on typical digital services firms. This size often fosters a collaborative environment where individual contributions are highly visible and impactful.

Founded: Founded in 2017, Bellese has established itself as a mission-driven organization focused on leveraging technology for public good, particularly in civic healthcare.

Team Structure:

• The UX team likely operates in a cross-functional structure, embedded within product development squads or working closely with product managers and engineers.

• Reporting structures are typically flat in remote-first companies, with designers reporting to a Design Lead, UX Manager, or Director of Product.

• Collaboration is key, with designers expected to work closely with product, engineering, and potentially research teams to deliver cohesive user experiences. Methodology:

• Bellese emphasizes a "service design" approach, meaning they focus on understanding the entire customer journey and the systems that support it, not just isolated digital touchpoints.

• They likely employ agile and human-centered design methodologies, prioritizing iterative development, user feedback, and data-driven decision-making.

• A "Remote First" culture implies robust digital collaboration tools and practices to ensure effective communication and teamwork across distributed teams.

Company Website: bellese.io

📝 Enhancement Note: Company information is synthesized from the provided description and inferred based on typical digital services companies operating in the civic tech/healthcare space. The emphasis on "mission-driven," "service design," and "remote-first" shapes the cultural context for operations and design professionals.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "UX Designer II," indicating a mid-level professional with 2-5 years of experience. The position requires an individual capable of independently contributing to design projects, applying established UX and service design principles, and collaborating effectively within a team. The scope involves designing and building innovative technology solutions for civic healthcare, suggesting a significant impact on user outcomes and operational efficiency within public health systems.

Reporting Structure: As a remote-first company, the UX Designer II will likely report to a Design Manager or Director of Product, who oversees design strategy and team development. Collaboration will extend across product management, engineering, and potentially research or data analysis teams, forming a matrixed environment common in agile organizations.

Operations Impact: The UX Designer's impact is directly tied to improving the usability, efficiency, and effectiveness of digital tools used within civic healthcare. This translates to tangible improvements in patient care, reduced administrative burden for providers and policymakers, and better overall public health outcomes. By streamlining complex processes and enhancing user experiences, the role contributes significantly to Bellese's mission and its clients' operational success.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in healthcare UX, service design, or accessibility design, becoming a subject matter expert within Bellese.

• Leadership: Potential to advance to a Senior UX Designer or Lead UX Designer role, mentoring junior designers and taking ownership of larger, more complex projects.

• Skill Expansion: Opportunities to gain experience in areas like UX research leadership, design systems management, or product strategy through cross-functional collaboration and internal training initiatives.

• Industry Impact: Contribute to projects that have a direct, positive impact on public health, offering a fulfilling career path for those passionate about social good.

📝 Enhancement Note: Career growth for a UX Designer II is typically marked by increasing project complexity, mentorship responsibilities, and specialization. The "II" designation suggests a path towards senior roles and potential leadership within the design function, especially in a growing company like Bellese.

🌐 Work Environment

Office Type: Bellese operates on a "Remote First, Remote Only" model. This means there is no physical central office for employees to commute to. All work is conducted remotely, fostering a distributed team environment.

Office Location(s): While the role is remote, the company is based in the United States, and employees are expected to reside within the US to meet security clearance requirements. Specific remote work may be supported across various time zones within the US, but candidates must meet the 3-year US residency requirement.

Workspace Context:

• The remote work environment emphasizes digital collaboration, requiring strong communication skills and proficiency with virtual collaboration tools.

• Employees are provided with a Macbook and support for a home office setup, ensuring a productive and well-equipped remote workspace.

• Opportunities for team interaction are facilitated through virtual meetings, asynchronous communication channels, and potentially virtual team-building events.

Work Schedule: The company offers a flexible schedule, allowing employees to manage their work hours around core collaboration times. This flexibility is a key benefit for remote employees, enabling better work-life balance and personal productivity.

📝 Enhancement Note: The "Remote First, Remote Only" nature is a defining characteristic of the work environment. This implies a strong reliance on digital communication tools and a culture that supports asynchronous work and flexible scheduling, which is highly relevant for professionals seeking operations-adjacent roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess your qualifications and experience against the role requirements. Be prepared to discuss your design process and key projects.

• Hiring Manager Interview: An interview with the hiring manager to discuss your background, experience, and alignment with Bellese's mission and culture. They will likely delve into your approach to UX and service design challenges.

• Design Challenge/Portfolio Review: You may be asked to complete a take-home design exercise or present a detailed walkthrough of your portfolio, focusing on specific projects that demonstrate your problem-solving skills, process, and impact. Be ready to articulate your design decisions and rationale.

• Team/Cross-functional Interview: Interviews with potential team members (e.g., Product Managers, Engineers) to assess collaboration skills, communication style, and cultural fit within the remote-first environment.

• Final Interview: A final discussion, potentially with senior leadership, to confirm fit and address any remaining questions.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best showcase your skills relevant to healthcare, service design, and complex problem-solving.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, design, testing), your solutions, and the outcomes (quantified if possible).

• Highlight Process: Emphasize your thinking and methodology rather than just the final visuals. Show how you arrived at your solutions.

• Demonstrate Impact: If possible, include metrics or qualitative feedback that illustrate the positive impact of your designs on users or business objectives.

• Prepare for Questions: Anticipate questions about your design choices, how you handle feedback, and how you collaborate with others.

Challenge Preparation:

• If a design challenge is given, thoroughly understand the problem statement and target users.

• Focus on your process: research, ideation, wireframing, prototyping, and rationale for decisions.

• For presentations, practice clear, concise communication. Be prepared to justify your design choices and discuss trade-offs.

• Understand Bellese's mission and how your proposed solutions align with improving civic healthcare.

📝 Enhancement Note: The application process is inferred based on standard UX hiring practices, with specific emphasis on portfolio presentation and the potential for a design challenge, which are common in UX roles. The advice is tailored to highlight process and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (proficiency expected in at least one). These are essential for creating wireframes, interactive prototypes, and high-fidelity visual designs.

• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or internal methods for conducting usability studies, remote testing, and gathering user feedback.

• Collaboration & Communication: Slack, Microsoft Teams, Zoom for daily communication, team meetings, and asynchronous collaboration.

• Project Management: Jira, Asana, Trello for tracking design tasks, sprints, and project progress within agile workflows.

Analytics & Reporting:

• Familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior and measure design impact.

• Experience with data visualization tools (e.g., Tableau, Power BI) could be beneficial for presenting research findings and design performance. CRM & Automation:

• While not directly managing CRM systems, an understanding of how user data flows from CRMs into applications and how design impacts data capture is advantageous.

• Awareness of automation principles in user workflows to design efficient and streamlined processes.

📝 Enhancement Note: The tools listed are standard for UX Designers. The emphasis is on design software, research tools, and collaboration platforms, which are crucial for a remote-first team. Mentioning analytics and CRM awareness adds a layer of understanding of the broader operational context.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A core value of making a tangible positive impact, particularly in civic healthcare. Employees are expected to be passionate about improving public health outcomes.

• Service-Oriented: A strong emphasis on understanding and serving the needs of all stakeholders—patients, caregivers, providers, payers, and policymakers—through thoughtful design.

• Collaboration & Respect: Fostering an environment of mutual respect, open communication, and teamwork, essential for a distributed, remote-first workforce.

• Innovation & Curiosity: Encouraging out-of-the-box thinking and a constant drive to understand the "why" behind user behaviors and system designs.

• Adaptability: Embracing change and navigating challenges with resilience, a critical trait in a dynamic technology and healthcare landscape.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in cross-functional teams, working closely with product managers, engineers, and other stakeholders throughout the product development lifecycle.

• Iterative Feedback: A culture that values continuous feedback, design critiques, and iterative refinement of solutions based on input from team members and users.

• Knowledge Sharing: Encouraging the sharing of best practices, research findings, and design learnings across the team and the wider organization to foster collective growth and improve design quality.

📝 Enhancement Note: The company culture and values are derived directly from the provided text, emphasizing the mission, service design ethos, and remote collaboration. These are crucial for candidates to understand how to integrate and succeed within Bellese.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Healthcare Systems: Understanding and designing for the intricate, often bureaucratic, healthcare ecosystem with its diverse user needs and regulatory constraints.

• Balancing User Needs with Technical/Business Constraints: Effectively advocating for user experience while working within the realities of project timelines, budgets, and technical feasibility, especially in government-contracted projects.

• Maintaining Design Consistency in a Remote Environment: Ensuring a cohesive user experience and brand identity across multiple digital products and touchpoints, managed by a distributed team.

• Measuring Impact in Civic Tech: Quantifying the success of design interventions in areas like public health can be challenging, requiring creative approaches to data collection and analysis.

Learning & Development Opportunities:

• Specialized Training: Opportunities for professional development in areas like advanced service design, healthcare UX research, accessibility design, or specific design software.

• Industry Conferences & Certifications: Support for attending relevant UX, design, and healthcare technology conferences or pursuing certifications to enhance skills and knowledge.

• Mentorship Program: Access to mentorship from senior designers or leaders within Bellese to guide career growth and skill development.

• Cross-functional Exposure: Opportunities to learn about product management, engineering processes, and the broader business objectives of civic healthcare technology solutions.

📝 Enhancement Note: Challenges are identified based on the industry (healthcare, government contracting) and the role's remote nature. Growth opportunities are framed around typical career progression paths for UX designers, with a focus on specialization and leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex user journey with multiple stakeholders. How did you approach understanding their needs and designing a cohesive experience?" (Focus on service design, user research, and stakeholder management.)

• "How do you balance user advocacy with business or technical constraints in your design process? Can you provide an example?" (Demonstrate problem-solving, negotiation, and pragmatic design thinking.)

• "Bellese is focused on improving civic healthcare. How would you approach designing a solution to [hypothetical healthcare problem, e.g., improve appointment scheduling for underserved populations]?" (Showcase your design thinking, research approach, and understanding of the healthcare context.) Company & Culture Questions:

• "What interests you about Bellese's mission to improve civic healthcare, and how does your design philosophy align with it?" (Connect your passion and expertise to the company's purpose.)

• "How do you contribute to a positive and collaborative team environment, especially in a remote-first setting?" (Highlight your communication, teamwork, and adaptability skills.)

• "How do you stay updated on the latest UX trends and best practices, particularly in the healthcare technology space?" (Showcase your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process, your solutions, and the impact. Use the STAR method (Situation, Task, Action, Result) as a guiding framework.

• Focus on Process: Be ready to deep-dive into your design decisions, explaining the "why" behind your choices, your research methodologies, and how you iterated based on feedback.

• Quantify Impact: Whenever possible, present metrics or qualitative evidence demonstrating the success of your designs (e.g., improved user satisfaction, reduced task completion time, increased conversion rates).

• Highlight Collaboration: Be prepared to discuss how you worked with product managers, engineers, and other stakeholders.

• Tailor to Bellese: Emphasize projects that demonstrate experience relevant to healthcare, service design, or complex digital solutions.

📝 Enhancement Note: Interview questions are crafted to probe key skills and cultural fit, drawing from the company description and the role's requirements. Portfolio presentation tips are designed to help candidates effectively showcase their work and process.

📌 Application Steps

To apply for this UX Designer II position:

• Submit your application through the provided Lever link.

• Portfolio Customization: Ensure your portfolio is easily accessible (a link is usually best) and highlights projects relevant to service design, healthcare, or complex user journeys. Tailor your project selection and descriptions to align with Bellese's mission.

• Resume Optimization: Update your resume to clearly articulate your years of experience, proficiency in UX/UI design tools, and any experience in healthcare or government sectors. Use keywords from the job description such as "UX Design," "Service Design," "User Research," and "Remote."

• Prepare Your Narrative: Be ready to discuss your design process, how you approach understanding user needs, and how you collaborate with cross-functional teams. Practice presenting 1-2 key portfolio projects in detail.

• Company Research: Familiarize yourself with Bellese's work in civic healthcare and their commitment to service design. Understand their "Remote First" culture and values, and be prepared to articulate why you are a good fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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