UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Levio

Location: Canada

Job Type: Permanent, Full-time

Category: User Experience (UX) Design / Digital Transformation

Date Posted: 2026-08-31T19:04:10

Experience Level: Senior (10+ years)

Remote Status: On-site

🚀 Role Summary

• Design and deliver user-friendly, accessible digital products and services within the Canadian public sector.

• Lead the end-to-end UX design process, from conceptualization and wireframing to prototyping and iterative refinement.

• Ensure adherence to established design systems, including the Canada.ca design system and style guides.

• Collaborate closely with cross-functional teams, including developers and stakeholders, to align design solutions with strategic business objectives.

• Leverage expertise in artificial intelligence, specifically Claude Code, to enhance product capabilities and user experiences.

📝 Enhancement Note: This role is specifically for public sector projects in Canada, requiring adherence to the Canada.ca design system and content style guide. The emphasis on AI, particularly Claude Code, suggests a forward-thinking approach to digital transformation within government services. The seniority of the role (10+ years) indicates a need for strategic thinking and leadership in design initiatives.

📈 Primary Responsibilities

• Produce products and services that are user-friendly and accessible for end-users.

• Participate in all phases of the UX design process, including designing wireframes, prototypes, and continuously iterating on solutions.

• Design all user-facing screens and interactive elements, including icons, buttons, menu bars, typography, and color palettes.

• Document design specifications with clear annotations for effective hand-off to development teams.

• Contribute to and maintain the design system, creating reusable design components and optimizing user interface performance.

• Ensure compliance with style guides such as the Canada.ca design system and the Canada.ca Content Style Guide.

• Work collaboratively and iteratively with the Chief Digital Officer (CDO) and other stakeholders.

• Communicate how design activities align with and meet strategic goals within the public sector context.

• Participate in or lead design critiques to receive and integrate feedback from stakeholders throughout the design process.

• Support user research, create user personas, develop prototypes, and perform usability tests.

• Apply research ethics, data privacy, accessibility, and inclusive design principles to all activities.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the entire product lifecycle, from user research to final implementation and system maintenance. The explicit mention of "Canada.ca design system" and "Canada.ca Content Style Guide" is critical for candidates targeting public sector roles. The requirement to work with a CDO and communicate strategic alignment suggests a need for strong business acumen in addition to design skills.

🎓 Skills & Qualifications

Education: Post-secondary education is mandatory.

Experience: More than ten (10) years of experience as a UX Designer.

Required Skills:

• Extensive experience in UX design, encompassing wireframing, prototyping, and iterative design.

• Proven ability to design user interfaces, including visual and interactive elements (icons, buttons, typography, color).

• Strong understanding and experience with design systems, including contribution and maintenance.

• Familiarity with and ability to adhere to style guides like the Canada.ca design system.

• Experience in conducting user research, creating user personas, developing prototypes, and performing usability tests.

• Demonstrated ability to communicate and collaborate cross-functionally with Project Stakeholders and Agile teams.

• Proficiency in documenting design specifications and creating annotations for development hand-off.

• Experience in optimizing user interfaces for performance.

• Understanding and application of research ethics, data privacy, accessibility, and inclusive design lenses.

• Experience working in Agile product team environments.

• Spoken and written English proficiency. Preferred Skills:

• Experience in artificial intelligence (AI), specifically with Claude Code.

• Government of Canada security clearance (Reliability).

• Previous public sector work experience.

• Experience aligning design with strategic business objectives and presenting evidence-based justifications.

• Experience in running design critiques.

📝 Enhancement Note: The emphasis on "more than ten (10) years" clearly defines this as a senior-level role, requiring seasoned expertise. The specific mention of "Claude Code" and "Artificial Intelligence" is a highly specialized requirement that candidates must address. Public sector experience and security clearance are significant assets, indicating a preference for candidates already familiar with government environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 10 years of UX design work, demonstrating a breadth of projects across various platforms and complexities.

• Include detailed case studies that highlight your involvement in all phases of the UX design process, from user research to final implementation.

• Present examples of wireframes, interactive prototypes, and final UI designs, explaining the rationale behind design decisions.

• Demonstrate contributions to or management of design systems, including reusable components and style guide adherence.

• Evidence of optimizing user interfaces for performance and accessibility. Process Documentation:

• Provide documentation of your design process, including methodologies for user research, persona development, and usability testing.

• Showcase examples of design specifications and annotations created for development teams.

• Illustrate your approach to iterative design, including how feedback was collected and integrated into solutions.

• Detail your experience with Agile methodologies and how you collaborate within cross-functional product teams.

• Include examples of how you have ensured compliance with accessibility standards and style guides like Canada.ca.

📝 Enhancement Note: For a senior UX Designer role, especially in the public sector, a portfolio is crucial. It should not just display final designs but also the strategic thinking, process, and collaborative efforts involved. The emphasis on the Canada.ca design system and AI integration (Claude Code) means portfolio pieces should ideally reflect experience in these areas or demonstrate transferable skills.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a Senior UX Designer with 10+ years of experience in Canada, the estimated salary range is CAD $110,000 - $160,000 annually. This range can vary based on specific skills, experience with AI tools like Claude Code, and the exact location within Canada.

Benefits:

• Comprehensive health and dental coverage.

• Retirement savings plan (e.g., RRSP matching).

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, training, and certifications.

• Access to cutting-edge technology and tools for digital transformation projects.

• Participation in a high-caliber, collaborative team environment.

• Employment equity program and diversity/inclusion initiatives.

• Accommodations available for candidates during the selection process.

Working Hours: Standard full-time hours, typically 40 hours per week, with potential for flexible arrangements depending on project needs and team collaboration.

📝 Enhancement Note: Salary estimates are based on data from Canadian job boards and industry salary surveys for senior UX roles in technology and consulting, adjusted for the public sector context. Benefits are standard for full-time roles in Canada, with specific additions reflecting Levio's stated commitment to diversity and inclusion.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, Digital Transformation, Software Solutions. Levio operates at the forefront of digital innovation, applying technology to solve complex business challenges for its clients, including significant work within the Canadian public sector.

Company Size: Levio is a growing organization, indicated by its role as a "leader in digital transformation" and seeking to "boost careers." While an exact employee count isn't provided, the focus on "high-caliber team" and "ambitious projects" suggests a substantial and dynamic company.

Founded: Levio was founded with a vision to drive digital transformation. Its history is rooted in delivering impactful technology and software solutions, fostering expertise, and ensuring clients' competitive edge.

Team Structure:

• The UX team is likely integrated into project-specific, cross-functional "digital transformation" teams, working closely with developers, product managers, and business analysts.

• The role involves collaboration with a Chief Digital Officer (CDO), indicating a high level of strategic engagement and visibility.

• Expect a structure that supports iterative development and agile methodologies, fostering close collaboration between design, development, and client stakeholders. Methodology:

• Levio emphasizes a "stimulating work environment" and "unique opportunity to develop expertise."

• The company's approach to client projects involves deep engagement, understanding client challenges, and delivering ambitious technology and software solutions.

• The design process is described as "open, iterative and collaborative," with a focus on continuous improvement and stakeholder feedback.

• A strong emphasis is placed on delivering user-friendly, accessible, and high-performance products.

Company Website: Levio Company Website (Assumed based on domain derived)

📝 Enhancement Note: Levio positions itself as a leader in digital transformation, implying a culture of innovation, continuous learning, and client-centric problem-solving. The focus on public sector projects suggests a commitment to impactful work and adherence to rigorous standards. The company culture likely values expertise, collaboration, and individual growth within a dynamic project environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, signifying a position of significant influence and expertise. Candidates are expected to lead design initiatives, mentor junior designers, and contribute to the strategic direction of design within projects. The 10+ years of experience required indicates a deep understanding of UX principles, methodologies, and the ability to navigate complex project environments, particularly within the public sector.

Reporting Structure: The role reports into a project-based structure, likely working closely with a Product Owner or CDO, and collaborating daily with Agile cross-functional teams. Direct reporting may be to a Design Lead or a Head of UX within Levio, depending on the project team's composition.

Operations Impact: The UX Designer's impact is critical in ensuring that public sector digital services are intuitive, accessible, and meet the needs of diverse user groups. By producing user-friendly products and optimizing interfaces, the role directly contributes to citizen satisfaction, efficiency of government services, and successful digital transformation outcomes. The integration of AI and adherence to specific government standards amplifies this impact.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven UX design, accessibility for public services, or specific government sector challenges.

• Leadership: Transition into Lead UX Designer roles, managing design teams on larger projects, or moving into UX Strategy or Product Management positions.

• Mentorship: Guide and mentor junior UX designers within Levio, contributing to the development of the company's design talent pool.

• Continuous Learning: Access to training, conferences, and certifications to stay abreast of evolving UX trends, AI technologies, and public sector digital initiatives.

• Cross-functional Advancement: Opportunities to move into related roles like Product Management or Digital Strategy consulting, leveraging a strong understanding of user needs and technical feasibility.

📝 Enhancement Note: The career path for a Senior UX Designer at Levio, especially within the public sector, offers significant opportunities for specialization and leadership. The emphasis on AI and government standards provides clear avenues for developing niche expertise. The role is positioned to have a substantial impact on public service delivery.

🌐 Work Environment

Office Type: Levio likely operates with a hybrid or on-site model, given the "On-site" remote status derived. This suggests a collaborative office environment conducive to team interactions, design workshops, and direct communication with stakeholders.

Office Location(s): The role is based in Canada. Specific office locations would be within major Canadian cities where Levio has a presence, facilitating access for public sector projects.

Workspace Context:

• The workspace is designed to foster collaboration, with opportunities for co-creation sessions, design thinking workshops, and direct interaction with development teams and project stakeholders.

• Access to modern design tools, software, and potentially specialized hardware for prototyping and user testing is expected.

• The environment encourages a proactive approach to problem-solving and a culture of sharing knowledge and best practices among design and development professionals.

Work Schedule: A standard 40-hour work week is typical, with the expectation of flexibility to meet project deadlines and client needs, common in consulting and public sector engagements. This schedule allows for dedicated time for design tasks, research, and collaborative sessions.

📝 Enhancement Note: The "On-site" designation implies a preference for in-person collaboration, which is often crucial for complex public sector projects requiring extensive stakeholder engagement and iterative design processes. The environment is geared towards fostering innovation and teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio for required experience, skills (especially AI/Claude Code), and public sector relevance.

• Technical Interview: Discussion focused on UX design principles, methodologies, experience with design systems (Canada.ca), AI in UX, and problem-solving scenarios. This may include a live design exercise or whiteboarding session.

• Portfolio Presentation: A detailed walkthrough of selected portfolio pieces, emphasizing process, rationale, impact, and collaboration. Candidates will be asked to demonstrate how they've handled user research, prototyping, iteration, and stakeholder communication.

• Behavioral/Cultural Fit Interview: Assessment of collaboration style, communication skills, adaptability, and alignment with Levio's values and the public sector environment. Questions will probe how candidates handle feedback, work in Agile teams, and manage project challenges.

• Final Interview: Potentially with senior leadership or client representatives to discuss strategic alignment and final fit.

Portfolio Review Tips:

• Showcase AI/Claude Code: If possible, include projects that demonstrate experience with AI tools or concepts, even if not directly with Claude Code. Explain how AI can enhance UX.

• Canada.ca Focus: Highlight any experience with government style guides, accessibility standards, or public sector projects. If no direct experience, articulate how your skills are transferable.

• Process Over Polish: Emphasize your design process, decision-making rationale, and iterative approach. Use case studies to tell a story about problem-solving and user impact.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved usability scores, increased task completion rates, reduced error rates).

• Collaboration Evidence: Show how you've worked with developers, stakeholders, and cross-functional teams, including examples of design critiques and feedback integration.

Challenge Preparation:

• Be prepared for a design challenge that may involve a simplified public sector scenario. Focus on demonstrating your structured approach, user-centric thinking, and ability to articulate your process clearly.

• Practice presenting your portfolio concisely, focusing on the most relevant projects and articulating the "why" behind your design choices.

• Research the Canada.ca design system and accessibility guidelines thoroughly. Understand the principles of inclusive design and data privacy in public sector contexts.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process, especially concerning public sector standards and AI integration. Candidates should be ready to present a strong case for their experience with or adaptability to the specified requirements.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP (or similar). Proficiency in creating wireframes, high-fidelity mockups, and interactive prototypes.

• Design Systems: Experience with building, maintaining, and contributing to design systems. Specific familiarity with the Canada.ca design system and its components is highly advantageous.

• Collaboration Tools: Jira, Confluence, Miro, Slack, Microsoft Teams (for cross-functional team communication and project management).

• User Research & Testing: Tools for user surveys, interviews, usability testing platforms (e.g., UserTesting.com), and analytics platforms.

Analytics & Reporting:

• Google Analytics, Adobe Analytics, or similar web analytics tools for understanding user behavior.

• Data visualization tools (e.g., Tableau, Power BI) may be used to present insights derived from user data. CRM & Automation:

• While not a primary focus for UX, understanding how CRM systems (e.g., Salesforce) and automation tools impact user journeys and data collection can be beneficial.

📝 Enhancement Note: Proficiency in industry-standard UX design and prototyping tools is essential. The explicit mention of the Canada.ca design system indicates a need for familiarity with its specific components and guidelines. Experience with AI tools like Claude Code is a unique and critical requirement that should be highlighted if candidates have it.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the end-user, ensuring products are intuitive, accessible, and meet their needs.

• Excellence & Expertise: A drive to deliver high-quality, innovative solutions and maintain peak expertise in digital transformation and UX design.

• Collaboration: A strong emphasis on teamwork, open communication, and working effectively within cross-functional and stakeholder groups.

• Integrity & Ethics: Adherence to research ethics, data privacy, and inclusive design principles, particularly important in the public sector.

• Continuous Improvement: A culture of iteration, feedback integration, and ongoing learning to refine processes and enhance product outcomes.

Collaboration Style:

• Agile & Iterative: Working within Agile frameworks, embracing flexibility, rapid prototyping, and continuous feedback loops.

• Cross-Functional Integration: Seamless collaboration with developers, product managers, business analysts, and client stakeholders, fostering a shared understanding of project goals.

• Design Critiques: Actively participating in and leading design reviews to solicit constructive feedback and improve design quality.

• Transparent Communication: Openly sharing design rationale, challenges, and proposed solutions with all relevant parties.

📝 Enhancement Note: Levio's culture, particularly within its public sector engagements, likely emphasizes professionalism, ethical conduct, and a strong sense of purpose in delivering impactful digital services. Collaboration is key, requiring individuals who can effectively communicate and integrate with diverse teams and stakeholders.

⚡ Challenges & Growth Opportunities

Challenges:

• Public Sector Complexity: Navigating the unique requirements, procurement processes, and stakeholder landscapes of government projects.

• AI Integration: Effectively incorporating AI technologies like Claude Code into user experiences while ensuring ethical use, data privacy, and user trust.

• Accessibility & Inclusivity: Meeting and exceeding stringent accessibility standards (e.g., WCAG) for diverse user populations within the public sector.

• Balancing Innovation with Constraints: Delivering cutting-edge UX solutions within the often-rigid frameworks and legacy systems of government IT.

• Stakeholder Alignment: Managing diverse stakeholder expectations and ensuring consensus on design decisions across various departments and levels.

Learning & Development Opportunities:

• AI in UX Specialization: Deep dive into applying AI tools and concepts to enhance user experiences, potentially leading to specialized roles.

• Public Sector Digital Strategy: Gain in-depth knowledge of government digital transformation initiatives, policy, and best practices.

• Advanced Accessibility: Become an expert in accessibility compliance and inclusive design for large-scale public services.

• Leadership Development: Opportunities to lead design teams, mentor junior staff, and contribute to Levio's design strategy.

• Continuous Upskilling: Access to training, workshops, and conferences focused on emerging UX trends, AI, and digital government.

📝 Enhancement Note: The role presents significant opportunities for growth by tackling complex challenges unique to the public sector and emerging AI technologies. Candidates will have a chance to develop highly specialized skills and contribute to meaningful digital transformation projects.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a user base with strict accessibility requirements. How did you ensure compliance and what challenges did you face?" (Focus on process, tools, and outcomes related to accessibility standards).

• "How would you approach integrating AI capabilities, such as Claude Code, into a public sector service to improve user experience while maintaining trust and data privacy?" (Prepare to discuss ethical considerations, user education, and specific AI-driven UX patterns).

• "Walk us through your process for designing a complex feature within an Agile environment, including how you collaborated with developers and managed stakeholder feedback." (Emphasize iterative design, communication, and evidence-based decision-making).

• "How do you stay current with evolving UX trends, design systems, and AI technologies, and how do you apply this knowledge to your work?" (Demonstrate a commitment to continuous learning and proactive skill development). Company & Culture Questions:

• "What do you know about Levio's work in digital transformation, particularly within the Canadian public sector?" (Research Levio's website, case studies, and news).

• "How do you approach collaboration within a cross-functional team, especially when there are differing opinions on design direction?" (Highlight your communication, negotiation, and consensus-building skills).

• "Describe your understanding of the Canada.ca design system and its importance for public sector digital services." (Show familiarity with its principles, components, and goals). Portfolio Presentation Strategy:

• Curate Selectively: Choose 3-4 projects that best showcase your experience with complex problem-solving, AI concepts (if applicable), public sector relevance (or transferable skills), and your full design process.

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, prototyping, testing, iteration), the solutions you designed, and the impact achieved.

• Highlight Key Skills: Explicitly point out how your work demonstrates proficiency in wireframing, prototyping, design systems, accessibility, and collaboration.

• Be Ready for Deep Dives: Anticipate questions about specific design decisions, trade-offs made, and how you handled challenges or feedback.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of UX principles, practical experience with design systems (especially Canada.ca), and a thoughtful approach to AI integration and public sector requirements. Candidates should be ready to present a robust portfolio that validates their senior-level experience.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Levio careers portal via the provided Greenhouse link.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your 10+ years of UX design experience, any experience with AI (specifically Claude Code if possible), and any public sector or government-related projects. If direct public sector experience is limited, clearly articulate how your skills in accessibility, user research, and iterative design are transferable.

• Resume Optimization: Use keywords from the job description, such as "UX Designer," "wireframing," "prototyping," "design system," "Canada.ca," "accessibility standards," "Agile," and "Artificial Intelligence." Quantify achievements and responsibilities wherever possible to demonstrate impact.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and collaborative approach. Prepare specific examples for behavioral questions and be ready to present your portfolio confidently, focusing on projects that align with the role's requirements. Research Levio and the Canadian public sector's digital transformation landscape.

• Company Research: Understand Levio's mission, values, and recent projects. Familiarize yourself with the Canada.ca design system and content style guide to demonstrate your understanding of the project environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.