UX Designer

Wells Fargo
Full-time$120k-196k/year (USD)Iselin, United States

📍 Job Overview

Job Title: UX Designer

Company: Wells Fargo

Location: Iselin, New Jersey, United States

Job Type: FULL_TIME

Category: UX/UI Design & Engineering

Date Posted: June 2, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

  • Spearhead the design and development of user-centric experiences for critical Identity & Access Management (IAM) platforms within Wells Fargo's Cybersecurity division.

  • Drive the creation of clean, intuitive, and highly usable designs across web interfaces, digital communications, and enterprise-wide channels, ensuring a consistent user experience for a broad audience.

  • Collaborate closely with cross-functional teams including Product Management, Engineering, and Architecture to translate complex technical concepts into elegant and scalable user-first solutions.

  • Leverage advanced visual design skills, including layout, typography, color theory, and hierarchy, to produce impactful user interfaces and executive-level communications.

📝 Enhancement Note: While the job title is "UX Designer," the description heavily emphasizes "Senior UX Software Engineer" and details responsibilities that blend UX design with software engineering practices, particularly within a cybersecurity context. This suggests a hybrid role requiring both strong design sensibilities and an understanding of technical implementation and enterprise systems. The focus on IAM and Cybersecurity indicates a need for understanding security principles and user flows within regulated environments.

📈 Primary Responsibilities

  • Lead the design process for Identity & Access Management (IAM) solutions, from conceptualization through to implementation, ensuring alignment with user needs and business objectives.

  • Develop detailed wireframes, mockups, prototypes, and high-fidelity visual designs for web applications, mobile interfaces, and digital communications.

  • Create and maintain design specifications, style guides, and asset libraries to ensure consistency and facilitate efficient handoff to engineering teams.

  • Conduct user research, usability testing, and gather feedback to iterate on designs and validate user experience improvements.

  • Collaborate with product managers and engineers to define user requirements, technical constraints, and design feasibility for IAM features.

  • Simplify complex technical processes and security workflows into clear, intuitive, and user-friendly interfaces.

  • Present design concepts and rationale to stakeholders, including executive leadership, engineering teams, and product managers, effectively communicating the user-centered approach.

  • Ensure designs adhere to enterprise design system standards, accessibility guidelines (WCAG), and best practices for regulated environments.

📝 Enhancement Note: The original description mentions leading "moderately complex initiatives" and contributing to "large scale planning of strategies." This implies a senior-level role where the individual is expected to take ownership of significant design projects, influence strategic direction, and potentially mentor junior designers. The emphasis on "design, code, test, debug, and document" suggests a hands-on engineering component in addition to core UX responsibilities.

🎓 Skills & Qualifications

Education:

  • Specific degree requirements are not explicitly stated, but a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Graphic Design, Computer Science, or a related field is typically expected for UX roles of this caliber. Relevant certifications in UX or design are also beneficial. Experience:

  • Minimum of 4+ years in UX design, visual design, or UX-focused engineering roles.

  • A total of 4+ years of experience in Software Engineering.

  • Demonstrated experience designing for websites, email communications, and enterprise-level user experiences.

  • Proven track record of supporting large-scale, high-visibility corporate platforms.

  • Experience working within Cybersecurity, Identity & Access Management (IAM), or regulated enterprise environments is highly desirable. Required Skills:

  • UX Design: Proficiency in user research, wireframing, prototyping, and usability testing.

  • Visual Design: Strong aesthetic sense with expertise in layout, typography, color theory, and visual hierarchy.

  • UI Design: Ability to create clean, elegant, and intuitive user interfaces for complex applications.

  • Software Engineering Fundamentals: Understanding of software development lifecycles, technical constraints, and collaboration with engineering teams.

  • Tool Proficiency: Advanced skills in design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite) and presentation software (e.g., PowerPoint).

Preferred Skills:

  • Portfolio: A strong portfolio showcasing simple, elegant UI designs, particularly for web and digital communications, and demonstrating problem-solving skills for complex user flows.

  • Enterprise Design Systems: Experience with or knowledge of enterprise-level design systems.

  • Accessibility Standards: Familiarity with WCAG and other accessibility guidelines.

  • Cybersecurity/IAM Domain: Prior experience or strong understanding of Cybersecurity and Identity & Access Management principles and user flows.

  • Stakeholder Management: Excellent communication and collaboration skills to effectively manage relationships with engineers, product managers, and executives.

  • Technical Documentation: Ability to create clear design specifications and documentation.

  • Visual Storytelling: Proficiency in using visual aids to communicate complex ideas and design rationale effectively.

📝 Enhancement Note: The requirement for both "Software Engineering experience" and "UX design/visual design experience" strongly suggests a hybrid role. Candidates should highlight projects where they've contributed to the technical implementation of designs or where their design decisions were informed by a deep understanding of engineering capabilities and constraints. The emphasis on Cybersecurity and IAM implies a need for candidates who can conceptualize secure user flows and handle sensitive data with appropriate design considerations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies: Showcase 2-3 detailed case studies that highlight your design process from problem identification to solution implementation and impact.

  • Problem-Solving: Demonstrate how you identified complex user needs or business challenges within enterprise applications, particularly in technical or regulated domains.

  • Design Process: Illustrate your end-to-end design process, including user research, wireframing, prototyping, user testing, and iteration.

  • Visual Design & UI: Present high-fidelity mockups and interactive prototypes that exhibit strong visual design principles, attention to detail, and clean UI execution.

  • Impact & Metrics: Quantify the impact of your designs where possible, using metrics related to user engagement, task completion rates, efficiency gains, or error reduction.

Process Documentation:

  • Workflow Design: Ability to document user flows, interaction models, and system processes clearly and comprehensively.

  • Design Specifications: Provide examples of detailed design specifications and asset handoffs for engineering teams, ensuring clarity and accuracy.

  • Collaboration Artifacts: Include examples of collaborative documents or presentations used to align with cross-functional teams on design decisions and technical feasibility.

  • Style Guides/Design Systems: If applicable, showcase contributions to or usage of design systems and style guides to ensure consistency across platforms.

📝 Enhancement Note: Given the role's focus on Cybersecurity and IAM, the portfolio should ideally include examples that demonstrate an understanding of security best practices in UX design, such as secure login flows, permission management interfaces, or data privacy considerations. The "Senior UX Software Engineer" aspect means demonstrating not just final designs but also the thought process behind them, including considerations for technical implementation and scalability.

💵 Compensation & Benefits

Salary Range:

  • The provided salary range for this position is $120,000 - $196,000 per year.

  • This range is determined by factors such as the candidate's demonstrated skills, prior performance, experience level, and the specific work location (Iselin, NJ).

  • The base pay is supplemented by potential eligibility for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards, as is common in large financial institutions like Wells Fargo. Benefits:

  • Comprehensive Health Coverage: Includes medical, dental, and vision plans.

  • Retirement Savings: 401(k) plan with potential company match.

  • Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.

  • Disability Insurance: Short-term and long-term disability coverage.

  • Life Insurance: Basic life insurance, with options for critical illness and accident insurance.

  • Family Support: Parental leave and critical caregiving leave.

  • Financial Wellness: Discounts and savings programs, commuter benefits.

  • Professional Development: Tuition reimbursement and scholarships for dependent children.

  • Other Perks: Adoption reimbursement.

Working Hours:

  • The role is designated as FULL_TIME, typically implying a standard 40-hour work week. Specific daily schedules may vary but are generally aligned with standard business hours in the Eastern Time Zone.

📝 Enhancement Note: The salary range presented is a broad band, typical for experienced professionals in a major metropolitan area for a role that combines UX design expertise with software engineering fundamentals in a specialized field like cybersecurity. The comprehensive benefits package reflects Wells Fargo's standing as a large, established financial institution.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking & Investment)

Company Size: Wells Fargo is a very large, multinational financial services company, employing tens of thousands of individuals globally. This scale implies robust processes, extensive resources, and opportunities for specialized roles.

Founded: 1852, indicating a long history and established presence in the financial industry.

Team Structure:

  • This role is within the Cybersecurity organization, specifically supporting the Identity & Access Management (IAM) platform. This team likely comprises a mix of cybersecurity specialists, IAM engineers, software engineers, and UX professionals.

  • The UX Designer will report into a UX/Design leadership function, possibly within Cybersecurity or a broader Technology division, and will collaborate closely with IAM Product Management and Engineering teams.

  • Cross-functional collaboration is a key aspect, requiring close partnership with engineers, architects, product managers, and potentially compliance and risk officers. Methodology:

  • Wells Fargo emphasizes a risk-mitigating and compliance-driven culture. Operations and technology teams are expected to adhere strictly to policies, procedures, and regulatory requirements.

  • The company values building strong customer relationships while maintaining robust risk management disciplines.

  • Data-driven decision-making, proactive monitoring, and sound risk assessment are critical components of the operational framework.

  • Emphasis on continuous improvement and adherence to established operational, risk, and compliance programs.

Company Website: https://www.wellsfargo.com/ (General Corporate Site), https://www.wellsfargojobs.com/ (Careers Site)

📝 Enhancement Note: As a large financial institution, Wells Fargo operates within a highly regulated environment. This means design decisions must consider not only user experience but also stringent security protocols, compliance mandates, and risk management frameworks. The culture is likely to be formal, process-oriented, and focused on stability and security.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level, likely aligning with a "Senior UX Software Engineer" or "Senior UX Designer" designation. It involves leading moderately complex initiatives, contributing to strategic planning, and acting as an escalation point for less experienced staff.

Reporting Structure: The UX Designer will report to a manager within the Cybersecurity or broader Technology division, likely overseeing UX/Design functions. Day-to-day collaboration will be with IAM Product Managers and Engineering Leads.

Operations Impact: The impact of this role is significant, as it directly influences the usability and security of critical IAM platforms. Well-designed IAM systems enhance user productivity, reduce security risks, and ensure compliance, all of which are vital for a financial institution like Wells Fargo. Effective UX design can lead to reduced support costs, improved employee efficiency, and enhanced security posture.

Growth Opportunities:

  • Specialization: Deepen expertise in UX for Cybersecurity, IAM, or other specialized enterprise technology domains.

  • Leadership: Advance into Lead UX Designer, UX Manager, or Principal UX Engineer roles, taking on more strategic responsibilities and managing teams.

  • Cross-Functional Moves: Transition into Product Management, Technical Program Management, or other roles within the broader technology or cybersecurity organization.

  • Skill Development: Opportunities to gain proficiency in new design tools, methodologies, and emerging technologies through company-provided training and development programs.

  • Industry Exposure: Gain extensive experience in the highly regulated financial services sector, which is valuable across many enterprise organizations.

📝 Enhancement Note: The blend of UX and Software Engineering suggests a career path that could lead to senior individual contributor roles with deep technical and design expertise, or management tracks focused on leading design teams within specialized technology domains. The emphasis on a regulated environment also offers unique growth opportunities in building secure and compliant user experiences.

🌐 Work Environment

Office Type: The role is based on-site at the Iselin, NJ office location. This implies a traditional corporate office environment.

Office Location(s): 194 S Wood Ave - Iselin, NJ 08830. This location is likely a corporate office building with amenities supporting a large workforce.

Workspace Context:

  • Collaborative Spaces: The office environment is expected to include collaborative spaces conducive to team meetings, brainstorming sessions, and design critiques.

  • Technology Infrastructure: Access to standard corporate IT infrastructure, including workstations, network access, and relevant software licenses for design and development tools.

  • Team Interaction: Regular opportunities for face-to-face interaction with colleagues across UX, Product Management, and Engineering, fostering a collaborative design and development culture.

  • Professional Setting: A professional corporate atmosphere typical of a large financial services firm.

Work Schedule:

  • Standard full-time hours (approximately 40 hours per week) are expected, with flexibility potentially available within typical business hours. The on-site nature means adherence to office hours and policies.

📝 Enhancement Note: The on-site requirement suggests an environment where in-person collaboration, spontaneous discussions, and direct mentorship are highly valued. Candidates should be prepared for a structured office setting characteristic of a large financial institution.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: HR or recruiter call to assess basic qualifications, interest, and alignment with the role and company.

  • Hiring Manager Interview: Discussion focused on experience, technical skills, understanding of UX principles, and fit for the team's needs.

  • Portfolio Review: A dedicated session where the candidate presents their portfolio, walking through case studies, design process, and problem-solving approaches. This is a critical stage to assess design thinking and execution.

  • Technical/Skills Assessment: May include a design exercise, a coding challenge (if applicable to the engineering aspect), or scenario-based questions related to UX in cybersecurity/IAM.

  • Team/Cross-Functional Interviews: Meetings with potential peers, product managers, and engineers to evaluate collaboration skills, communication style, and cultural fit.

  • Final Interview: Potentially with senior leadership, focusing on strategic thinking, leadership potential, and overall alignment with Wells Fargo's values and goals.

Portfolio Review Tips:

  • Curate Effectively: Select 2-3 strong case studies that best represent your skills in UX design, visual design, and problem-solving, ideally with relevance to enterprise or complex systems.

  • Tell a Story: For each case study, clearly articulate the problem, your role and process, the challenges faced, the solutions you designed, and the outcomes achieved (quantify where possible).

  • Highlight Process: Emphasize your design thinking methodology, user research techniques, iteration cycles, and how you collaborated with stakeholders.

  • Showcase Visual Design: Present high-fidelity mockups and prototypes that demonstrate your aesthetic sensibility, attention to detail, and understanding of UI best practices.

  • Address Technical Aspects: Be prepared to discuss how your designs consider technical feasibility, scalability, and integration, especially for the engineering component.

  • Tailor to IAM/Cybersecurity: If possible, include projects that touch upon security, data privacy, or complex workflow simplification.

Challenge Preparation:

  • Design Exercises: Practice designing user flows or interfaces for common enterprise challenges (e.g., dashboard configuration, permission management, secure onboarding). Focus on clarity, efficiency, and security.

  • Problem-Solving Scenarios: Prepare to discuss how you would approach designing for specific IAM scenarios or cybersecurity challenges, articulating your thought process and design rationale.

  • Stakeholder Communication: Rehearse how you would present design decisions to diverse audiences (technical, non-technical, executive), justifying your choices with user data and business objectives.

📝 Enhancement Note: The interview process at a large financial institution like Wells Fargo is typically structured and thorough. Candidates should expect multiple rounds of interviews, with a strong emphasis on evaluating both design skills and the ability to work within a regulated, enterprise environment. The portfolio review is paramount, so candidates must prepare to articulate their design journey and impact clearly and concisely.

🛠 Tools & Technology Stack

Primary Design Tools:

  • Figma/Sketch: Industry-standard tools for UI design, wireframing, and prototyping. Proficiency is essential.

  • Adobe Creative Suite (Photoshop, Illustrator): For visual asset creation and manipulation.

  • Prototyping Tools: InVision, Axure RP, or similar tools for creating interactive prototypes.

Collaboration & Documentation:

  • Confluence/Jira: For project management, documentation, and issue tracking, common in enterprise software development.

  • Microsoft Office Suite (PowerPoint, Word, Excel): Advanced proficiency, particularly PowerPoint for presentations and executive communications.

  • Slack/Microsoft Teams: For day-to-day team communication.

Analytics & Reporting (Indirectly Relevant):

  • While not a direct requirement for UX design, understanding how analytics tools (e.g., Google Analytics, Adobe Analytics) and reporting dashboards are used to measure user behavior and product performance can inform design decisions. CRM & Automation (Indirectly Relevant):

  • Familiarity with how CRM systems (e.g., Salesforce) and automation platforms are used within an enterprise context can provide insights into user workflows and data integration needs.

📝 Enhancement Note: While specific tools are not listed in the job description, the role's context as a "UX Software Engineer" in a large enterprise like Wells Fargo implies proficiency with industry-standard design and prototyping tools. The emphasis on collaboration and documentation suggests familiarity with project management and communication platforms common in corporate IT environments.

👥 Team Culture & Values

Operations Values:

  • Customer Focus: A commitment to understanding and serving the needs of both internal users and external customers.

  • Integrity & Trust: Upholding ethical standards and building confidence through reliable systems and transparent processes.

  • Risk Management: Prioritizing security, compliance, and operational stability in all design and development efforts.

  • Excellence: Striving for high quality in design, user experience, and technical execution.

  • Collaboration: Working effectively across teams and departments to achieve shared goals.

  • Innovation: While balancing with stability, there's an expectation to bring forward thoughtful, user-centered solutions.

Collaboration Style:

  • Cross-Functional Integration: Expect a highly collaborative environment where UX designers work hand-in-hand with Product Managers, Engineers, Architects, and Cybersecurity specialists.

  • Data-Informed Decisions: Design choices are expected to be supported by user research, usability testing, and performance metrics.

  • Feedback Loops: A culture of providing and receiving constructive feedback is crucial for iterative design and development.

  • Process Adherence: Collaboration often follows established company processes and methodologies to ensure consistency and compliance.

📝 Enhancement Note: Wells Fargo's core values heavily influence its work environment. Candidates should demonstrate an understanding of and alignment with these principles, particularly integrity, risk management, and a customer-centric approach, applied within a design and technology context.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Security and Usability: Designing secure IAM systems that are also intuitive and efficient for users is a core challenge.

  • Complex Enterprise Systems: Navigating and designing for large, established, and often complex enterprise platforms requires adaptability and strong problem-solving skills.

  • Regulatory Compliance: Ensuring designs meet strict regulatory requirements within the financial services industry can be demanding.

  • Stakeholder Alignment: Managing diverse stakeholder expectations and gaining consensus across multiple departments can be challenging.

  • Legacy Systems Integration: Potentially working with or integrating designs for older systems alongside modern platforms.

Learning & Development Opportunities:

  • Specialized Domain Expertise: Gain deep knowledge in Cybersecurity and Identity & Access Management, highly sought-after skills.

  • Enterprise UX Best Practices: Develop expertise in designing for large-scale organizations with robust design systems and complex user bases.

  • Financial Services Industry Knowledge: Acquire in-depth understanding of the unique operational and regulatory landscape of the financial sector.

  • Mentorship: Opportunities to learn from experienced engineers, security professionals, and senior designers within the organization.

  • Formal Training: Access to Wells Fargo's extensive learning and development resources for skill enhancement and career progression.

📝 Enhancement Note: The challenges presented are typical for roles in regulated industries and large enterprises. Candidates who can demonstrate resilience, strong problem-solving skills, and a proactive approach to learning will be well-suited for this position. The growth opportunities are significant, especially for those looking to specialize in a critical area like cybersecurity UX.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance stringent security requirements with a user-friendly design. What was your approach and the outcome?"

  • "How would you design a user interface for managing multi-factor authentication options for enterprise users?"

  • "Walk us through your process for simplifying a complex technical workflow into an intuitive user experience. Use an example from your portfolio."

  • "How do you ensure your designs are accessible and compliant with relevant standards (e.g., WCAG)?"

  • "Given the hybrid UX/Software Engineering nature of this role, how do you bridge the gap between design intent and technical implementation?" Company & Culture Questions:

  • "What interests you about working in Cybersecurity at Wells Fargo, specifically within IAM?"

  • "How do you approach collaboration with engineers and product managers who may have different priorities?"

  • "Describe your understanding of the regulatory environment in financial services and how it impacts UX design."

  • "How do you stay updated on the latest trends in UX design and cybersecurity?"

  • "What are your thoughts on Wells Fargo's commitment to risk management and compliance?" Portfolio Presentation Strategy:

  • Structure: Begin with an overview of your role and the project's objectives. Clearly define the problem statement.

  • Process: Detail your UX process step-by-step, highlighting research, ideation, wireframing, prototyping, and testing. Use visuals to illustrate each stage.

  • Solutions: Showcase your final designs with high-fidelity mockups and interactive prototypes. Explain the rationale behind key design decisions.

  • Impact: Quantify the success of your design with relevant metrics (e.g., improved task completion, reduced errors, increased adoption). If quantitative data isn't available, focus on qualitative feedback and user validation.

  • Collaboration: Mention how you worked with cross-functional teams and incorporated their feedback.

  • Technical Considerations: Be prepared to briefly discuss any technical constraints or implementation details that influenced your design.

📝 Enhancement Note: Preparation should focus on demonstrating not only design expertise but also an understanding of the specific context: cybersecurity, IAM, and a regulated financial services environment. Emphasize problem-solving, collaboration, and the ability to translate complex requirements into user-centric solutions.

📌 Application Steps

To apply for this UX Designer position:

  • Submit your application through the Wells Fargo careers portal via the provided link.

  • Portfolio Customization: Ensure your portfolio prominently features case studies demonstrating your UX design process, visual design skills, and experience with complex or enterprise-level applications. Tailor examples to highlight any relevant cybersecurity or IAM experience.

  • Resume Optimization: Update your resume to clearly articulate your 4+ years of UX/Visual Design experience and 4+ years of Software Engineering experience. Use keywords from the job description such as "UX Design," "UI Design," "Cybersecurity," "IAM," "Visual Storytelling," and "Enterprise Design Systems." Quantify achievements whenever possible.

  • Interview Preparation: Practice answering common UX interview questions, focusing on behavioral examples and your design rationale. Prepare to present your portfolio confidently, emphasizing your problem-solving approach and impact. Research Wells Fargo's values and recent initiatives.

  • Company Research: Familiarize yourself with Wells Fargo's mission, values, and its position within the financial services industry. Understand the importance of cybersecurity and IAM for a large financial institution.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires at least 4 years of software engineering experience and 4 years of UX or visual design experience. A strong portfolio demonstrating elegant UI design for enterprise environments is highly desired.