UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Wells Fargo

Location: Iselin, NJ, United States

Job Type: FULL_TIME

Category: UX Design / Software Engineering

Date Posted: April 21, 2026

Experience Level: 5-10 Years (Mid to Senior Level)

Remote Status: On-site

🚀 Role Summary

• This role is a hybrid of UX Design and Software Engineering, focusing on enhancing user experiences within Wells Fargo's Cybersecurity Identity & Access Management (IAM) platforms.

• Responsibilities include leading the design of intuitive and usable interfaces for web, email, and internal/external channels, ensuring scalability across the enterprise.

• The position requires a strong visual design sensibility, the ability to translate complex technical concepts into user-friendly designs, and close collaboration with Product Management, Engineering, and Architecture.

• The candidate will also be involved in the technical aspects of design implementation, including coding, testing, debugging, and documentation for technology domain projects.

📝 Enhancement Note: The job title is "UX Designer," but the description heavily emphasizes software engineering responsibilities alongside UX design. This suggests a role that requires a unique blend of skills, potentially a "UX Engineer" or "Senior UX Designer with strong technical aptitude." The emphasis on Cybersecurity and IAM platforms indicates a specialized domain where understanding user flows and security protocols is critical. The experience level is inferred from the "4+ years" requirement and the leadership responsibilities described.

📈 Primary Responsibilities

• Lead the design and development of user interfaces for Identity & Access Management (IAM) platforms within the Cybersecurity organization, ensuring a user-first approach.

• Create clean, intuitive, and highly usable designs for web experiences, email communications, and both internal and external digital channels.

• Partner closely with Product Management, Engineering, and Architecture teams to deliver cohesive and scalable user experiences across the enterprise.

• Translate complex technical concepts and workflows into simplified, user-friendly designs that meet end-user needs and business objectives.

• Execute technical tasks including designing, coding, testing, debugging, and documenting software solutions related to UX enhancements and platform upgrades.

• Contribute to the strategic planning of technology initiatives, ensuring that UX considerations are integrated from the outset.

• Review and resolve moderately complex technical challenges, leveraging a deep understanding of technology, procedures, policies, and compliance requirements.

• Act as a technical escalation point for UX-related issues, providing guidance and direction to less experienced team members.

• Ensure designs adhere to enterprise standards, accessibility guidelines, and best practices for regulated environments.

• Develop and maintain technical documentation for UX designs, implementation guides, and system updates.

📝 Enhancement Note: The responsibilities have been expanded to reflect the dual nature of the role, encompassing both design strategy and technical execution. The emphasis on "leading" initiatives and acting as an "escalation point" suggests a senior-level contribution. Specific mention of IAM and Cybersecurity is crucial for framing the UX challenges.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 4 years of combined experience in Software Engineering and UX Design, Visual Design, or UX-focused engineering roles.

Required Skills:

• UX Design Principles: Deep understanding of user-centered design methodologies, wireframing, prototyping, and usability testing.

• Visual Design Proficiency: Strong aesthetic skills in layout, typography, color theory, and visual hierarchy.

• Software Engineering Fundamentals: Proficiency in coding, testing, and debugging for web-based applications.

• Technical Documentation: Ability to create clear and comprehensive design specifications and technical documentation.

• Collaboration & Communication: Excellent verbal and written communication skills, with a proven ability to work effectively with cross-functional teams (Product, Engineering, Architecture).

• Problem-Solving: Aptitude for analyzing complex technical challenges and developing elegant, user-friendly solutions.

• Enterprise Design Systems: Familiarity with leveraging and contributing to enterprise-level design systems.

Preferred Skills:

• Cybersecurity & IAM Domain Knowledge: Experience or understanding of security principles, Identity & Access Management concepts, and regulated environments.

• Visual Storytelling: Advanced proficiency in using tools like PowerPoint to communicate complex ideas and design rationales to executive stakeholders.

• Web Technologies: Familiarity with front-end development languages and frameworks (e.g., HTML, CSS, JavaScript, React, Angular) that support UX implementation.

• Accessibility Standards: Knowledge of WCAG guidelines and experience designing accessible interfaces.

• Prototyping Tools: Expertise in industry-standard UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD).

• Agile Methodologies: Experience working in Agile development environments.

📝 Enhancement Note: The "Required Qualifications" from the job description were translated into specific "Required Skills" and "Preferred Skills" to provide clarity. Education requirements were inferred based on industry standards for such a hybrid role. The emphasis on "4+ years" in both areas suggests a candidate who can hit the ground running with minimal ramp-up.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 4 years of relevant UX design and/or UX engineering work is mandatory.

• The portfolio should clearly demonstrate your ability to design simple, elegant UI solutions, particularly for web applications, digital communications, and complex enterprise-level systems.

• Include case studies that illustrate your process from problem identification, user research, ideation, wireframing, prototyping, visual design, and final implementation considerations.

• Highlight examples where you simplified complex workflows and technical concepts into intuitive user experiences.

• Showcase your ability to collaborate effectively with engineering and architecture teams, providing clear design specifications and assets.

Process Documentation:

• Evidence of creating clear design specifications and technical documentation for UX enhancements.

• Examples of documenting the design and development process for technology domain projects, including upgrades and deployments.

• Showcase how you approach testing and debugging for UX-related software components.

📝 Enhancement Note: This section is crucial for a UX role, especially one with engineering overlap. The requirements are framed to emphasize practical application, process, and measurable outcomes, aligning with operations best practices. The note about "final implementation considerations" directly links design to engineering reality.

💵 Compensation & Benefits

Salary Range:

• $120,000 - $196,000 per year

Benefits:

• Comprehensive Health Benefits: Includes medical, dental, and vision plans.

• Retirement Savings: 401(k) Plan with company contributions.

• Work-Life Balance: Generous Paid Time Off (PTO), Parental Leave, and Critical Caregiving Leave.

• Insurance Coverage: Life Insurance, Critical Illness Insurance, and Accident Insurance.

• Financial Wellness: Discounts and savings programs, Commuter Benefits.

• Professional Development: Tuition Reimbursement and Scholarships for dependent children.

• Family Support: Adoption Reimbursement.

Working Hours:

• This is a full-time position, typically requiring approximately 40 hours per week.

• Given the on-site requirement and the nature of enterprise-level project delivery, flexibility may be expected to meet project deadlines, though standard business hours are the norm.

📝 Enhancement Note: The salary range was directly extracted. Benefits are listed comprehensively as provided. The "Working Hours" section infers standard full-time expectations while acknowledging potential project-driven flexibility, common in IT and design roles. The "On-site" status is confirmed here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large Enterprise (Wells Fargo is a global financial services company with tens of thousands of employees worldwide). This size implies structured processes, significant resources, and a complex organizational matrix.

Founded: 1852 (Long-standing history, indicating stability and established corporate culture).

Team Structure:

• The role is within the Cybersecurity organization, specifically supporting Identity & Access Management (IAM) platforms.

• This team likely consists of UX designers, UX engineers, software engineers, product managers, security analysts, and architects.

• Reporting structure is likely to a UX Manager or Director, with close collaboration across immediate team members and broader Cybersecurity/IT departments.

Methodology:

• Wells Fargo emphasizes a strong risk-mitigating and compliance-driven culture, which will heavily influence design and development processes.

• Expect a focus on data-driven decision-making, rigorous testing, and adherence to established policies and procedures.

• Agile methodologies are likely employed for project execution, requiring iterative design and development cycles.

• Emphasis on security protocols and best practices will be paramount in all design and engineering efforts.

Company Website: https://www.wellsfargo.com/

📝 Enhancement Note: The company context is derived from public knowledge of Wells Fargo as a major financial institution. The "Methodology" section infers how a large, regulated financial firm would approach UX and engineering, emphasizing risk, compliance, and data. The team structure is presented based on the role's placement within Cybersecurity and IAM.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer or UX Engineer, indicating a mid-to-senior level of contribution. It requires leading moderately complex initiatives and acting as an escalation point, suggesting a significant level of autonomy and responsibility.

Reporting Structure: The UX Designer will likely report to a manager or director within the Cybersecurity organization, specifically overseeing IAM platforms. They will collaborate extensively with peers in engineering, product management, and architecture.

Operations Impact: The primary impact of this role is on the usability, security, and efficiency of critical Identity & Access Management systems. By creating intuitive interfaces and robust user experiences, this role directly contributes to:

• Enhanced security posture by making secure practices easier for users.

• Improved user adoption and satisfaction with IAM tools.

• Reduced support overhead through clear and usable system design.

• Streamlined access management processes for employees and customers.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX for Cybersecurity and IAM, becoming a subject matter expert in a critical and high-demand field.

• Technical Advancement: Grow engineering skills by working on complex platform integrations and contributing to the codebase for UX features.

• Leadership Development: Progress into team lead or management roles within UX or engineering teams, mentoring junior designers and engineers.

• Cross-Functional Mobility: Opportunity to move into Product Management or broader Engineering roles within Cybersecurity or other technology divisions at Wells Fargo.

• Industry Certifications: Pursue certifications in UX, Cybersecurity, or specific IAM technologies to enhance professional credentials.

📝 Enhancement Note: This section focuses on the career trajectory and impact of the role, framing it within the context of operations and GTM excellence. The "Operations Impact" highlights how UX and engineering contributions translate to tangible business outcomes relevant to a financial institution.

🌐 Work Environment

Office Type: On-site. The role requires the candidate to work from the Wells Fargo office located in Iselin, NJ.

Office Location(s): 194 S Wood Ave - Iselin, NJ 08830. This location is a physical office space, implying a structured work environment.

Workspace Context:

• Collaborative Environment: The office setting will facilitate in-person collaboration with engineering, product, and architecture teams, fostering real-time problem-solving and brainstorming.

• Tools & Technology: Access to Wells Fargo's internal IT infrastructure, software, and hardware resources necessary for UX design and software engineering tasks. This includes workstations, design software, development tools, and potentially specialized cybersecurity-related equipment or environments.

• Team Interaction: Opportunities for direct mentorship, team meetings, and informal knowledge sharing with colleagues who are experts in UX, engineering, and cybersecurity.

Work Schedule:

• Standard full-time business hours (approximately 40 hours per week) are expected.

• While the role is on-site, some flexibility may be accommodated based on project needs or company policies, but the primary expectation is consistent presence in the Iselin office.

📝 Enhancement Note: The "On-site" requirement is confirmed and elaborated. The description focuses on the practical aspects of an on-site workspace for a hybrid UX/engineering role, emphasizing collaboration and access to resources.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter screen to assess basic qualifications, interest, and cultural fit.

• Technical/Portfolio Review: A dedicated session with hiring managers and/or senior team members to review your portfolio. Be prepared to walk through 2-3 key projects, detailing your design process, problem-solving approach, technical contributions, and the impact of your work.

• Technical Interview(s): Expect questions testing your UX design principles, visual design skills, and software engineering fundamentals. This may include coding challenges, system design questions, or scenario-based problem-solving relevant to IAM and Cybersecurity.

• Behavioral/Situational Interview: Questions focused on your experience working in teams, handling complex challenges, managing stakeholders, and demonstrating leadership potential.

• Final Interview: Potentially with senior leadership to discuss overall fit, strategic thinking, and alignment with Wells Fargo's values and objectives.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your hybrid UX/engineering skills, particularly those related to complex systems, security, or process simplification.

• Tell a Story: For each project, clearly articulate the problem, your role, your design process, the technical solutions you implemented or collaborated on, the challenges faced, and the measurable outcomes or impact.

• Highlight Collaboration: Emphasize how you worked with engineers, product managers, and other stakeholders.

• Showcase Technical Depth: Include details on any code you wrote, testing methodologies you employed, or technical constraints you navigated.

• Visual Clarity: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Use high-fidelity mockups, interactive prototypes, and clear diagrams.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs and technical contributions (e.g., improved conversion rates, reduced error rates, increased user adoption, efficiency gains).

Challenge Preparation:

• Design Challenges: Be prepared for a design exercise that might involve simplifying a complex IAM workflow or designing a new feature for a security-related application. Focus on your thought process and how you would approach the problem.

• Technical Challenges: Expect coding problems or discussions about system architecture, debugging, or API integrations relevant to web applications.

• Scenario-Based Questions: Practice answering questions about how you would handle conflicting stakeholder feedback, prioritize tasks, or address a security vulnerability from a UX perspective.

📝 Enhancement Note: This section provides actionable advice tailored to a hybrid UX/engineering role in a regulated industry. The emphasis is on demonstrating both design thinking and technical execution, backed by a strong portfolio.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Figma, Sketch, Adobe XD (Experience with at least one is crucial).

• Visual Design: Adobe Creative Suite (Photoshop, Illustrator), PowerPoint (Advanced proficiency required for executive communications).

• Collaboration & Documentation: Confluence, Jira, Microsoft Teams, SharePoint.

Analytics & Reporting:

• Experience with analytics tools to understand user behavior and track the impact of design changes (e.g., Google Analytics, Adobe Analytics, internal reporting dashboards).

CRM & Automation:

• While not a direct CRM role, understanding how UX impacts customer-facing portals or internal tools that might interact with CRM data is beneficial.

Development Environments & Languages (for the engineering aspect):

• Front-end Technologies: HTML, CSS, JavaScript are foundational.

• Frameworks: Experience with modern JavaScript frameworks like React, Angular, or Vue.js would be highly advantageous for building interactive UI components.

• Version Control: Git (required for collaborative development).

• Testing Frameworks: Familiarity with unit testing, integration testing, and end-to-end testing for web applications.

📝 Enhancement Note: This section lists industry-standard tools for UX design and development. The inclusion of front-end technologies and version control highlights the engineering side of the role. The emphasis on PowerPoint is directly from the job description.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing end-user needs and experience in all design and development efforts.

• Integrity & Trust: Upholding the highest ethical standards, especially crucial in financial services and cybersecurity.

• Risk Management: A strong awareness of and commitment to mitigating risks through robust design and secure development practices.

• Efficiency & Innovation: Striving for streamlined processes and creative solutions that enhance productivity and user satisfaction.

• Collaboration: Valuing teamwork and open communication to achieve shared goals.

• Data-Driven Decisions: Using insights from data and analytics to guide design choices and measure impact.

Collaboration Style:

• Cross-Functional Integration: Proactive engagement with engineering, product, and architecture teams to ensure seamless integration of UX designs into technical solutions.

• Constructive Feedback: Openness to receiving and providing feedback to foster continuous improvement in both design and code quality.

• Knowledge Sharing: Willingness to share expertise and best practices across teams to elevate the overall technical and design maturity of the organization.

• Problem-Solving Orientation: A collective approach to tackling challenges, leveraging diverse perspectives to find the best solutions.

📝 Enhancement Note: These values are inferred based on Wells Fargo's stated corporate values and the nature of working in financial services cybersecurity. They emphasize the operational excellence required in such a critical domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Security and Usability: A primary challenge in IAM and Cybersecurity is designing systems that are highly secure yet intuitive and easy for users to navigate.

• Complexity of Enterprise Systems: Working within a large, established enterprise means navigating existing architectures, legacy systems, and complex stakeholder requirements.

• Stakeholder Alignment: Ensuring all stakeholders (engineering, product, security, compliance, business units) are aligned on design decisions and priorities.

• Rapidly Evolving Threat Landscape: Staying current with emerging cybersecurity threats and adapting designs to maintain robust security.

• Bridging Design and Engineering: Effectively translating design visions into functional, well-engineered code and vice-versa.

Learning & Development Opportunities:

• Specialized UX Training: Access to internal and external training programs focused on UX for complex systems, cybersecurity UX, and advanced design techniques.

• Technical Skill Enhancement: Opportunities to deepen knowledge in front-end development, API integrations, and modern software engineering practices.

• Industry Conferences: Potential for attending relevant UX, design, and cybersecurity conferences to stay abreast of trends and network with peers.

• Mentorship Programs: Access to mentorship from senior UX designers, engineers, and cybersecurity leaders within Wells Fargo.

• Leadership Pathways: Development programs designed to prepare individuals for leadership roles in design, engineering, or product management.

📝 Enhancement Note: Challenges are framed around the specific domain (Cybersecurity, IAM, Enterprise) and the hybrid nature of the role. Growth opportunities are designed to align with career progression within a large financial institution.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance stringent security requirements with user experience needs in a design. How did you approach it?"

  • Preparation: Be ready to present a case study where you navigated this trade-off. Focus on your process, compromises made, and the resulting impact. Mention specific IAM or security features if possible.

• "Walk us through a complex technical workflow you've simplified for end-users. What was your design process, and what technical considerations did you have?"

  • Preparation: Select a project from your portfolio that clearly demonstrates this. Detail your wireframing, prototyping, and how you collaborated with engineers to ensure feasibility.

• "How would you approach designing a new feature for our Identity & Access Management platform? What are your first steps?"

  • Preparation: Research Wells Fargo's IAM (if public information is available) or general IAM principles. Outline a user-centered design process, including research, ideation, prototyping, and testing. Emphasize collaboration.

• "Tell us about a time you had to influence stakeholders with a design recommendation. How did you present your case?"

Company & Culture Questions:

• "Why Wells Fargo, and why this role in Cybersecurity?"

  • Preparation: Research Wells Fargo's mission, values, and recent news. Connect your skills and career aspirations to the company's goals and the specific challenges of working in financial services cybersecurity.

• "How do you stay updated on the latest UX trends and cybersecurity threats?"

  • Preparation: Mention specific blogs, publications, conferences, or online courses you follow. Highlight your proactive approach to learning.

• "Describe your experience working within a regulated environment like financial services."

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the solution, and the impact. Use a consistent structure.

• Show, Don't Just Tell: Use high-fidelity mockups, interactive prototypes, and relevant code snippets (if applicable) to illustrate your work.

• Quantify Results: Whenever possible, present data showing the positive impact of your design and engineering contributions.

• Highlight Collaboration: Explicitly mention how you worked with engineers, product managers, and other stakeholders.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, technical implementation details, and trade-offs you made.

📝 Enhancement Note: Interview preparation is critical for hybrid roles. These questions and tips are designed to help candidates showcase both their UX acumen and their engineering capabilities, as well as their understanding of Wells Fargo's context.

📌 Application Steps

To apply for this UX Designer position:

• Submit Your Application: Complete the online application through the Wells Fargo careers portal.

• Tailor Your Resume: Highlight experience in UX design, visual design, software engineering, cybersecurity, and IAM platforms. Use keywords from the job description (e.g., "user-centered design," "UI development," "stakeholder management," "enterprise design systems"). Quantify achievements with metrics where possible.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant projects (especially those with a hybrid UX/engineering focus), and is easily navigable. Be ready to present 2-3 detailed case studies during the interview process.

• Research Wells Fargo: Understand the company's mission, values, and its position in the financial services industry. Familiarize yourself with its commitment to cybersecurity and compliance.

• Practice Interview Responses: Prepare for technical, behavioral, and portfolio-based questions, focusing on demonstrating your dual expertise in UX and engineering, and your ability to operate within a regulated environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.