UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Tailstorm Health Inc

Location: Chandler, AZ, US

Job Type: Full Time

Category: UX/Product Design

Date Posted: 2026-08-13T20:36:00

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end user experience design process for digital products, ensuring intuitive, accessible, and engaging user journeys.

• Conduct in-depth user research, including usability testing, to gather critical insights and inform design iterations.

• Translate complex business requirements and user needs into elegant wireframes, prototypes, and high-fidelity designs.

• Collaborate closely with product managers, developers, and marketers to ensure design feasibility and alignment with business objectives.

• Champion user-centered design methodologies and advocate for user needs throughout the product development lifecycle.

📝 Enhancement Note: While the job title is "UX Designer," the emphasis on shaping user experience, understanding user needs, and impacting customer satisfaction strongly aligns with a role focused on driving product adoption and user engagement within a Go-To-Market (GTM) context, particularly for health-tech solutions. The company's focus on "Tailstorm Health" suggests a need for designs that are not only user-friendly but also compliant and sensitive to healthcare industry standards.

📈 Primary Responsibilities

• Lead comprehensive user research initiatives, employing qualitative and quantitative methods to uncover user pain points, needs, and behaviors relevant to health-tech solutions.

• Develop detailed user personas, journey maps, and information architecture to guide the design of intuitive and efficient user flows.

• Create compelling wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools like Sketch, translating conceptual ideas into tangible design assets.

• Plan and execute rigorous usability testing sessions, analyzing feedback to identify areas for improvement and iterating on designs to optimize the user experience.

• Partner with product management to define product requirements and translate them into user-centric design specifications, ensuring alignment with business goals and market opportunities.

• Work collaboratively with engineering teams to ensure design feasibility, providing clear design specifications and assets for seamless implementation.

• Develop and maintain comprehensive design documentation, including style guides and design systems, to ensure consistency and scalability across all digital products.

• Advocate for user-centered design principles and best practices across cross-functional teams, fostering a culture of empathy and user advocacy.

• Contribute to the continuous improvement of design processes and workflows, seeking opportunities for innovation and efficiency.

📝 Enhancement Note: The responsibilities are framed to emphasize the impact on product adoption and user engagement, which are critical for GTM success. The inclusion of "health-tech solutions" implies a need for designs that are not only user-friendly but also adhere to specific industry regulations and user trust requirements.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Psychology, or a closely related field.

Experience: Proven professional experience as a UX Designer or in a similar role, with a demonstrated track record of successful product design outcomes.

Required Skills:

• User Research: Expertise in planning and conducting various user research methodologies (e.g., interviews, surveys, contextual inquiry) to gather actionable insights.

• Usability Testing: Proficiency in designing, executing, and analyzing usability tests to identify and resolve user experience issues.

• Prototyping Tools: Advanced proficiency in industry-standard design and prototyping software, with a strong emphasis on Sketch. Experience with other tools like Figma, Adobe XD, or InVision is highly beneficial.

• Wireframing & Interaction Design: Ability to create clear and effective wireframes, user flows, and interactive prototypes that communicate design concepts and functionality.

• User-Centered Design (UCD) Methodologies: Deep understanding and practical application of UCD principles and iterative design processes.

• Design Thinking: Demonstrated ability to apply design thinking frameworks to solve complex user problems and drive innovation.

Preferred Skills:

• Agile Development Environment: Experience working within Agile/Scrum frameworks, collaborating effectively with development teams in iterative cycles.

• Front-End Technologies: Familiarity with HTML, CSS, and JavaScript to understand design implementation constraints and possibilities.

• Accessibility & Inclusive Design: Knowledge of WCAG guidelines and experience designing for diverse user needs and abilities.

• Design Systems: Experience with creating, maintaining, or contributing to design systems for consistency and scalability.

• Data Analysis: Ability to interpret user analytics and feedback to inform design decisions.

📝 Enhancement Note: The required skills are standard for a UX Designer. The preferred skills, particularly Agile, front-end familiarity, and accessibility, are crucial for effective collaboration within a product development team and for ensuring that designs are implementable and inclusive, which is vital for broad market adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 comprehensive case studies demonstrating end-to-end UX design projects, highlighting your specific contributions, design process, and problem-solving approach.

• User Research & Testing: Include detailed examples of user research conducted, methodologies used, and how insights directly influenced design decisions and iterative improvements.

• Prototyping & Wireframing: Provide visual examples of wireframes, user flows, and interactive prototypes, clearly articulating the design rationale behind key interactions.

• Visual Design & UI: Present high-fidelity mockups and examples of UI elements, demonstrating an understanding of visual hierarchy, typography, and branding, particularly as it relates to health and wellness.

• Impact & Outcomes: Quantify the impact of your designs whenever possible, using metrics such as conversion rate improvements, task completion times, user satisfaction scores, or reduction in support tickets.

Process Documentation:

• Workflow Design: Demonstrate your ability to map out and optimize complex user workflows, ensuring clarity and efficiency from initial concept to final implementation.

• Iterative Design: Illustrate how you incorporate feedback from user testing and stakeholder reviews into iterative design cycles, showing the evolution of designs.

• Cross-Functional Collaboration: Provide examples of how you have documented and communicated design specifications and rationale to development and product teams to ensure successful implementation.

📝 Enhancement Note: A strong portfolio is paramount for UX roles. The emphasis on case studies, user research documentation, and quantifiable impact is critical for demonstrating a candidate's ability to deliver effective and measurable user experiences, which is a key consideration for GTM success.

💵 Compensation & Benefits

Salary Range: $45,000 - $65,000 per year.

Explanation: Based on the provided salary of $45,000 for a UX Designer in Chandler, AZ, and considering the mid-level experience requirement (2-5 years), a competitive range would typically extend up to $65,000. This estimate accounts for cost of living in the Phoenix metropolitan area and industry benchmarks for UX Design roles with demonstrated proficiency in core UX skills and tools. The lower end reflects entry-level responsibilities within this experience bracket, while the higher end accounts for candidates with strong portfolios and experience in specialized areas like health-tech.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage with competitive plan options.

• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.

• Retirement Savings Plan: 401(k) plan with potential company matching contributions.

• Professional Development: Opportunities for training, conferences, and workshops to enhance UX skills.

• Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.

• Potential for Stock Options: Depending on company growth and performance, opportunities for equity participation may be available.

Working Hours: Standard full-time position, typically 40 hours per week. While adherence to core business hours is expected, there may be flexibility for focused work and project deadlines.

📝 Enhancement Note: The salary range is an estimation based on the provided data point of $45,000 and typical market rates for a mid-level UX Designer in Chandler, AZ. Benefits are standard offerings for full-time roles and are presented to align with what operations professionals might expect.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Healthcare Services. Tailstorm Health Inc operates within the dynamic health-tech sector, focusing on improving healthcare delivery and patient outcomes through innovative digital solutions. This industry demands high standards for user trust, data security, and regulatory compliance.

Company Size: Small to Medium-sized Business (SMB). The company likely has between 50-250 employees, suggesting a more agile and collaborative environment where individual contributions have a significant impact.

Founded: Information not provided, but the company's focus suggests a relatively modern or growing organization.

Team Structure:

• The UX Designer will likely be part of a Product Development or Engineering team, working closely with Product Managers, Software Engineers, and potentially QA Testers.

• Reporting structure would typically be to a Head of Product, Design Lead, or Engineering Manager, depending on the company's organizational design.

• Cross-functional collaboration is essential, involving close partnerships with marketing for go-to-market strategies and with customer success teams for user feedback loops. Methodology:

• Agile Development: Expect to work within an Agile framework, participating in sprints, stand-ups, and retrospectives, with a focus on iterative design and development.

• User-Centric Design: A strong emphasis on understanding and integrating user needs into every stage of the product lifecycle.

• Data-Informed Decisions: Utilizing user research, analytics, and A/B testing to guide design choices and measure impact.

Company Website: https://medivanthealth.com (Derived from the provided domain).

📝 Enhancement Note: The company's industry (Health Technology) is a key differentiator, implying a need for designs that are not only user-friendly but also compliant, trustworthy, and potentially address complex healthcare workflows. The SMB size suggests a hands-on role with broad exposure.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level, typically requiring 2-5 years of dedicated experience. It signifies a move beyond entry-level tasks to independent project ownership and a significant contribution to product strategy. The individual is expected to manage their own design projects, mentor junior designers (if applicable), and influence design decisions.

Reporting Structure: The UX Designer will likely report to a Design Lead, Product Manager, or Head of Product. This structure allows for direct collaboration on product roadmaps and strategic planning, ensuring design efforts are aligned with business objectives and market needs.

Operations Impact: The UX Designer's work directly influences customer acquisition, retention, and overall user satisfaction – key metrics for Go-To-Market (GTM) success. By creating intuitive and effective user experiences, they contribute to higher conversion rates, reduced customer churn, and increased adoption of Tailstorm Health's digital products. Their designs can differentiate the company in a competitive health-tech market and drive revenue growth through improved user engagement.

Growth Opportunities:

• Senior UX Designer: Progression to a senior role, involving more complex projects, greater strategic influence, and potentially leading design initiatives.

• Lead UX Designer/Design Manager: Transition into a leadership position, managing a team of designers, setting design direction, and overseeing the design process for multiple products.

• Product Management: A strong understanding of user needs and product strategy can open doors to product management roles, where they can shape product vision from a strategic perspective.

• Specialization: Develop expertise in specific areas like user research, interaction design, accessibility, or UX strategy within the health-tech domain.

• Continuous Learning: Access to professional development resources, conferences, and training to stay current with evolving UX trends and technologies.

📝 Enhancement Note: This section frames the role's impact in terms of GTM success metrics and outlines clear career progression paths relevant to the UX design discipline within a growth-oriented company.

🌐 Work Environment

Office Type: The role is described as "On-site," indicating a traditional office-based work environment. This setup typically fosters strong team cohesion, spontaneous collaboration, and direct mentorship opportunities.

Office Location(s): Chandler, Arizona. This location places the role within the Phoenix metropolitan area, a growing hub for technology and healthcare companies.

Workspace Context:

• Collaborative Spaces: The office likely features open-plan areas, meeting rooms, and potentially dedicated brainstorming spaces to facilitate teamwork and design critique sessions.

• Tools & Technology: Access to necessary design software (e.g., Sketch, prototyping tools) and hardware will be provided. Expect a standard office setup with opportunities to leverage digital collaboration tools.

• Team Interaction: Daily interaction with product managers, developers, and other stakeholders will be common, encouraging a shared understanding of project goals and user needs.

Work Schedule: A standard full-time schedule of approximately 40 hours per week is expected. While core hours are in place for collaboration, there may be some flexibility for focused individual work, particularly during intensive design phases.

📝 Enhancement Note: The "On-site" nature of the role is emphasized, highlighting the benefits of in-person collaboration which is often valuable for design roles that thrive on feedback and brainstorming.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, interest, and cultural fit.

• Portfolio Review & Technical Interview: A deeper dive into your portfolio with the hiring manager or a senior designer. This will involve discussing your design process, problem-solving approach, and specific project contributions. Be prepared to walk through your case studies and articulate your design rationale.

• Skills Assessment/Design Challenge: You may be asked to complete a take-home design exercise or a live whiteboarding session to evaluate your UX skills, problem-solving abilities, and how you approach design challenges. This could involve analyzing a hypothetical problem and sketching out potential solutions.

• Cross-Functional Interviews: Meetings with Product Managers, Engineers, or other team members to assess collaboration skills and how you integrate with different disciplines.

• Final Interview: A discussion with senior leadership to assess overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best showcase your skills and align with the job description's requirements, especially those related to health-tech or complex user flows.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable outcomes.

• Highlight Your Process: Emphasize your user research, ideation, wireframing, prototyping, and testing phases. Show how you iterated based on feedback.

• Quantify Impact: Whenever possible, include data and metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Be Prepared to Discuss: Anticipate questions about your design decisions, challenges faced, and how you collaborated with teams.

Challenge Preparation:

• Understand the Problem: Carefully read and listen to the design challenge prompt. Ask clarifying questions to ensure you fully grasp the user needs and business objectives.

• Define Your Approach: Outline your steps, including user research (even if hypothetical), ideation, sketching, and potential testing methods.

• Focus on User-Centricity: Ensure your proposed solutions are grounded in user needs and address the core problem effectively.

• Communicate Clearly: Articulate your thought process, design rationale, and any assumptions you're making. This is as important as the final solution.

📝 Enhancement Note: This section provides actionable advice tailored to a UX design role, focusing on portfolio presentation and interview strategies that are common in the industry.

🛠 Tools & Technology Stack

Primary Tools:

• Sketch: Essential for wireframing, UI design, and prototyping. Proficiency is a core requirement.

• Prototyping Software: Experience with tools like InVision, Figma, or Adobe XD for creating interactive prototypes and conducting user testing.

• User Research Platforms: Familiarity with tools for conducting surveys, interviews, and usability tests (e.g., UserTesting.com, SurveyMonkey, Lookback).

• Collaboration Tools: Proficiency with project management and communication platforms such as Jira, Confluence, Slack, and Microsoft Teams.

Analytics & Reporting:

• Web Analytics: Understanding of tools like Google Analytics to interpret user behavior and identify areas for design improvement.

• Heatmap & Session Recording Tools: Familiarity with tools like Hotjar or FullStory to visualize user interactions on digital products.

CRM & Automation:

• While not directly a UX tool, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms impact user journeys can provide valuable context.

📝 Enhancement Note: The tool stack focuses on industry-standard UX design software, with Sketch highlighted as a primary requirement, and includes related tools for research and collaboration.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A deep commitment to understanding and prioritizing user needs in all design decisions. This translates to empathy and a continuous drive to improve the user experience.

• Collaboration: Valuing teamwork and open communication with cross-functional partners (product, engineering, marketing) to achieve shared goals.

• Innovation: Encouraging creative problem-solving and the exploration of new ideas to deliver cutting-edge health-tech solutions.

• Data-Driven Approach: Using research, analytics, and feedback to inform design strategies and measure the impact of design choices.

• Quality & Craftsmanship: A dedication to producing high-quality, polished, and well-executed designs that reflect positively on the company.

Collaboration Style:

• Iterative Design Reviews: Regular participation in design critique sessions, providing and receiving constructive feedback in a supportive environment.

• Cross-Functional Partnership: Working closely with Product Managers to define requirements and with Engineers to ensure technical feasibility and seamless implementation.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team and with other departments.

📝 Enhancement Note: This section infers cultural values based on the company's industry and the nature of a UX design role, emphasizing user-centricity and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of aligning user desires with technical constraints and business objectives within the health-tech industry.

• Designing for Specific User Groups: Understanding and designing for diverse patient populations, healthcare providers, or administrators, each with unique needs and technical proficiencies.

• Rapidly Evolving Health-Tech Landscape: Staying current with technological advancements, regulatory changes, and emerging user expectations in the fast-paced health-tech sector.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in for design principles and user-centricity across all departments.

Learning & Development Opportunities:

• Specialized UX Training: Opportunities to attend workshops or courses focused on advanced user research techniques, interaction design patterns, or accessibility standards.

• Industry Conferences: Potential to attend health-tech or UX conferences to gain insights into industry trends and network with peers.

• Mentorship: Access to senior designers or product leaders for guidance and career development advice.

• Exposure to New Technologies: Working with innovative health-tech solutions provides continuous learning opportunities related to new platforms and user interfaces.

📝 Enhancement Note: These challenges and opportunities are tailored to the health-tech industry and a UX design role, providing realistic expectations and growth pathways.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for tackling a new UX design project from start to finish. How do you ensure user needs are central to your approach?" (Focus on UCD, research, and iterative design).

• "How do you handle disagreements with product managers or engineers regarding design decisions? Can you provide an example?" (Highlight collaboration, data-driven arguments, and compromise).

• "Imagine you've identified a significant usability issue in a live product. What steps would you take to address it, and how would you prioritize its fix?" (Emphasize research, impact assessment, and cross-functional communication). Company & Culture Questions:

• "What interests you about working in the health-tech industry, specifically with Tailstorm Health?" (Research the company's mission and recent news; connect it to your passion for user-centric health solutions).

• "How do you envision your role contributing to a collaborative team environment here?" (Discuss your preferred collaboration style and how you integrate with product and engineering).

• "How do you measure the success of your UX designs? What metrics do you typically track?" (Refer to common UX metrics and your portfolio examples). Portfolio Presentation Strategy:

• Structure for Impact: Begin with a brief overview of your role and the project's goals. Then, detail the problem, your process (research, ideation, design), the solution, and the outcomes/impact.

• Visual Storytelling: Use high-quality visuals (wireframes, mockups, prototypes) to illustrate your points. Annotate them to explain key design decisions.

• Focus on Rationale: Be ready to explain why you made certain design choices, referencing user research, design principles, or business goals.

• Quantify Results: Clearly present any data or metrics that demonstrate the success of your designs. If direct metrics aren't available, discuss user feedback or observed improvements.

• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time. Be prepared for follow-up questions.

📝 Enhancement Note: These interview questions and preparation tips are specific to UX design roles, emphasizing process, collaboration, and the ability to articulate design decisions and their impact.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided ADP portal link.

• Curate Your Portfolio: Select 3-5 of your strongest UX case studies that best demonstrate your end-to-end design process, user research capabilities, and problem-solving skills, with a preference for projects relevant to health-tech or complex digital products.

• Tailor Your Resume: Highlight keywords and responsibilities from this job description, such as "User Research," "Usability Testing," "Sketch," "Prototyping," "User-Centered Design," and "Health Technology," ensuring your achievements are quantified.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clearly articulating the problem, your process, your design rationale, and the measurable impact of your work. Be ready to discuss your approach to user research and iterative design.

• Research Tailstorm Health: Familiarize yourself with the company's mission, products, and any recent news to articulate your interest and understand their market position in the health-tech space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.