UX-designer

HSB
Full-timeβ€’Stockholm, Sweden

πŸ“ Job Overview

Job Title: UX Designer

Company: HSB

Location: Stockholm, Sweden

Job Type: Full-time

Category: Digital Product Design / User Experience

Date Posted: June 18, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

πŸš€ Role Summary

  • Drive user-centered design processes from research and data analysis through to final delivery of intuitive and engaging digital experiences.

  • Collaborate closely with cross-functional agile teams, including developers and product leaders, to translate user needs into effective and technically feasible solutions.

  • Design user flows, interactions, and interfaces for a range of digital services, leveraging modern design tools and methodologies.

  • Actively contribute to enhancing the organization's design maturity and explore the integration of AI within the design and service development lifecycle.

πŸ“ Enhancement Note: This role is positioned as a mid-level UX Designer, requiring hands-on contribution and strategic thinking. The emphasis on AI integration and digital transformation suggests a forward-thinking organization actively seeking to innovate within its digital offerings. The hybrid work model implies a need for strong communication and collaboration skills, both in-person and remotely.

πŸ“ˆ Primary Responsibilities

  • Lead user-centered design initiatives by conducting research, analyzing data, and synthesizing insights to inform design decisions for digital services.

  • Design and develop user flows, interaction models, and intuitive interfaces for HSB's digital platforms, ensuring a seamless and engaging user journey.

  • Create comprehensive wireframes, interactive prototypes, and compelling visual concepts to effectively communicate design ideas and solutions.

  • Plan, execute, and interpret user testing sessions to gather feedback and iteratively refine designs, ensuring optimal usability and user satisfaction.

  • Ensure all digital solutions adhere to high standards of usability and accessibility, specifically complying with WCAG (Web Content Accessibility Guidelines).

  • Foster strong collaborative relationships with developers and product leaders within agile teams to ensure design solutions are technically feasible and aligned with product goals.

  • Contribute to building a shared understanding of user needs and design solutions across product and development teams.

  • Play an active role in elevating the overall design maturity and best practices within the organization.

  • Ensure design solutions are practical, technically sustainable, and align with development capabilities.

  • Work within an agile framework, likely SAFe (Scaled Agile Framework), with a consistent focus on delivering value and meeting project milestones.

πŸ“ Enhancement Note: The responsibilities highlight a full-cycle UX design role, from initial research and strategy to final implementation and iteration. The emphasis on collaboration within agile teams and the SAFe framework indicates a structured, yet adaptive, development environment. The requirement to "drive" user-centered design suggests a proactive approach is expected, where the designer takes ownership of the user experience within their product areas.

πŸŽ“ Skills & Qualifications

Education: While no specific educational requirements are listed, a degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Psychology, or a related field is typically expected for UX design roles. Equivalent practical experience will also be considered.

Experience: Proven experience in UX/UI design within product development organizations, with a strong understanding of the entire design process from research to delivery.

Required Skills:

  • Demonstrated experience in UX and UI design within product development environments.

  • Proficiency across the full design process, from initial user research and insight generation to final design delivery.

  • Solid understanding of the interplay and collaboration required between design and development teams.

  • Advanced proficiency with modern design and prototyping tools, with a specific emphasis on Figma.

  • Strong user advocacy and a keen focus on user needs, balanced with a practical understanding of business objectives and technical constraints.

  • Curiosity and a proactive interest in how Artificial Intelligence (AI) and emerging technologies are shaping the design profession and user experiences.

  • Excellent collaboration, communication, and interpersonal skills, with a demonstrated ability to challenge constructively and drive improvements. Preferred Skills:

  • Experience in building or significantly developing design systems from the ground up.

  • Practical experience with data-driven design methodologies and A/B testing or other experimentation techniques.

  • Familiarity and hands-on experience working within agile development environments, with a preference for SAFe.

  • Experience working with complex organizational structures, large-scale platforms, or intricate systems.

πŸ“ Enhancement Note: The required skills emphasize a blend of technical design proficiency (Figma, full design process) and soft skills (collaboration, business/technical understanding, AI curiosity). The preferred skills point towards opportunities for growth in design system management and advanced analytics, suggesting potential for specialization or leadership in these areas.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a diverse range of UX/UI design projects demonstrating a full design lifecycle, from problem definition to implemented solutions.

  • Include case studies that clearly articulate the user problem, research methodologies employed, design process, key decisions, and the resulting impact or outcomes.

  • Highlight projects that demonstrate proficiency in user research, wireframing, prototyping, and usability testing.

  • Present examples of how design solutions met specific business objectives and user needs, ideally with quantifiable results or lessons learned.

  • Demonstrate clear visual communication of user flows, interaction designs, and interface layouts. Process Documentation:

  • Detail the steps taken in user research, including methods used (e.g., interviews, surveys, analytics) and how insights were synthesized.

  • Explain the iterative design process, outlining how wireframes, prototypes, and visual designs were developed and refined based on feedback.

  • Document the approach to usability testing, including participant recruitment, test scenarios, and how findings informed design changes.

  • Illustrate the collaboration process with development teams, showing how design specifications were handed off and how design intent was maintained during implementation.

πŸ“ Enhancement Note: A strong portfolio is critical for this role. Candidates should be prepared to walk through their projects, explaining their thought process, design rationale, and the impact of their work. Emphasis should be placed on projects that showcase problem-solving, user advocacy, and collaboration within a product development context. Demonstrating familiarity with agile workflows and potentially AI's role in design would be advantageous.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Designer with 2-5 years of experience in Stockholm, Sweden, the estimated annual salary range is likely between 450,000 SEK and 600,000 SEK. This range accounts for the cost of living in Stockholm, the demand for specialized UX skills, and the company's stated focus on digital transformation and AI.

Benefits:

  • Flexible working arrangements to support work-life balance.

  • Competitive and comprehensive employment terms.

  • Strong emphasis on maintaining a healthy work-life balance.

  • Access to a modern office located in Hagastaden, Stockholm.

  • Opportunities for professional development and continuous learning.

  • Potential for involvement in innovative projects, including those utilizing AI.

Working Hours: The standard full-time working hours are 40 hours per week, with flexibility offered to support work-life balance.

πŸ“ Enhancement Note: Salary estimates are based on publicly available data for UX Designer roles in Stockholm and consider the experience level. Benefits are derived directly from the job description and reflect a commitment to employee well-being and professional growth. The mention of "good employment terms" suggests a comprehensive package beyond the standard offerings.

🎯 Team & Company Context

🏒 Company Culture

Industry: Real Estate and Housing Cooperative (Bostadskooperation), with a core business in property management and development. HSB RiksfΓΆrbund focuses on strengthening the cooperative idea, creating value for member associations, developing the HSB brand, and enhancing HSB's societal role.

Company Size: HSB is a large, established organization in Sweden, serving over a million people. For operations professionals, this means a stable environment with significant scale, offering opportunities to impact a large user base and work on complex, enterprise-level challenges.

Founded: HSB was founded in 1923. This long history signifies stability and a deep-rooted presence in the Swedish housing market, now combined with a strong push for digital innovation.

Team Structure:

  • The UX team is integrated within cross-functional, agile product teams, working closely with developers and product leaders.

  • Design work is likely structured around product lines or specific digital initiatives.

  • There's an emphasis on collaborative design and a collective effort to improve design maturity across the organization.

  • The role implies working across "several product teams," suggesting a need for effective stakeholder management and prioritization skills. Methodology:

  • Agile methodologies, specifically SAFe, are utilized, focusing on value delivery and continuous improvement.

  • A strong emphasis is placed on user-centered design, driven by research, data, and insights.

  • The organization is actively exploring and integrating AI into its design processes and service development.

  • Continuous improvement and a focus on scalability, quality, and efficiency are key operational principles.

Company Website: https://jobb.hsb.se

πŸ“ Enhancement Note: HSB presents a unique blend of a traditional, member-focused cooperative and a forward-looking organization embracing digital transformation and AI. This context suggests a culture that values both stability and innovation, with opportunities for designers to have a tangible impact on services used by a vast population. The Agile/SAFe environment implies a structured approach to project management and delivery.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This UX Designer role is positioned at a mid-level, typically requiring 2-5 years of relevant experience. It involves taking ownership of user experience within specific digital products and contributing to broader design strategy and maturity. The role demands both hands-on design execution and collaborative problem-solving.

Reporting Structure: The designer will work within agile, cross-functional teams. While direct reporting lines aren't specified, they would likely report to a Design Lead, Head of UX, Product Manager, or a similar role within the product development structure, with potential oversight from a Design Manager or similar.

Operations Impact: The UX Designer's impact is directly tied to improving the usability, efficiency, and engagement of HSB's digital services. By creating intuitive and effective user experiences, they contribute to customer satisfaction, adoption rates, and potentially operational efficiencies by reducing user friction and support needs. The integration of AI further amplifies this impact by enabling more personalized and intelligent user interactions.

Growth Opportunities:

  • Specialization: Deepen expertise in specific areas such as design systems, accessibility, AI-driven design, or user research methodologies.

  • Leadership: Progress into roles such as Senior UX Designer, Lead UX Designer, or UX Manager, taking on more strategic responsibilities and mentoring junior designers.

  • Cross-functional Mobility: Transition into related roles like Product Owner, Product Manager, or Service Designer, leveraging a strong understanding of user needs and digital product development.

  • Skill Development: Continuous learning opportunities through workshops, conferences, and internal training, particularly in emerging areas like AI in design.

πŸ“ Enhancement Note: The role offers a clear path for growth within UX design, with opportunities for both technical specialization and leadership progression. The company's investment in digital transformation and AI provides a fertile ground for skill development and career advancement in cutting-edge areas of design.

🌐 Work Environment

Office Type: The job description mentions a "modern office in Hagastaden" with "flexible working arrangements." This suggests a hybrid work model where employees can split their time between working remotely and in the office. The office environment is likely designed to foster collaboration and innovation.

Office Location(s): The primary office location is Norra Stationsgatan 93A, Stockholm, 113 64, Sweden, in the Hagastaden area. This location is known for its vibrant ecosystem of life science, innovation, and research, potentially offering a stimulating work environment.

Workspace Context:

  • The workspace is designed to support collaboration among cross-functional teams, including designers, developers, and product leaders.

  • Modern design tools like Figma are standard, indicating a well-equipped digital workspace.

  • The environment encourages active contribution and a proactive approach to design challenges, with opportunities to influence design maturity and explore new technologies like AI.

  • A culture of "high ceiling" (hΓΆgt i tak) and short decision paths suggests an open and accessible work environment.

Work Schedule: The standard work week is 40 hours, with flexibility offered. This allows for a good work-life balance, accommodating personal needs while ensuring project delivery within agile frameworks.

πŸ“ Enhancement Note: The hybrid model and modern office in Hagastaden point to a contemporary work environment. The emphasis on flexibility and work-life balance, combined with a collaborative and innovative workspace, makes HSB an attractive employer for UX professionals seeking both impact and well-being.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your application, resume, and portfolio to assess your qualifications and experience against the role requirements.

  • First Interview (Hiring Manager/Recruiter): Likely focused on your background, motivation, understanding of UX principles, and initial assessment of cultural fit. Be prepared to discuss your career aspirations and why HSB.

  • Portfolio Review & Practical Exercise: A session where you present your portfolio, walking through selected case studies. This may be followed by a practical design challenge or exercise, either pre-assignment or on-site, to assess your problem-solving skills, design process, and tool proficiency (e.g., Figma).

  • Team/Stakeholder Interviews: Discussions with team members (developers, product managers) and potentially other designers to evaluate collaboration style, technical understanding, and how you contribute to a team environment.

  • Final Interview: Potentially with a senior leader, focusing on strategic thinking, long-term vision, and overall fit with HSB's culture and goals.

Portfolio Review Tips:

  • Curate Selectively: Choose 3-4 of your strongest projects that best represent the skills and experience required for this role.

  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the outcomes or impact achieved. Quantify results where possible.

  • Show Your Process: Demonstrate your end-to-end design thinking, from user research and ideation to wireframing, prototyping, testing, and iterating.

  • Highlight AI/Data Integration: If you have projects involving AI or data-driven design decisions, be sure to showcase them, as this is a key interest for HSB.

  • Figma Proficiency: Be ready to discuss your experience with Figma and potentially demonstrate your skills if asked.

  • Accessibility Focus: Emphasize any experience with WCAG compliance and designing for accessibility.

Challenge Preparation:

  • Understand the Context: If given a pre-assignment, thoroughly understand the business context and user needs.

  • Focus on Process: For any design challenge, demonstrate your structured approach to problem-solving, user research, ideation, and solution development.

  • Communicate Clearly: Be prepared to articulate your thought process, justify your design decisions, and explain any trade-offs considered.

  • Prioritize: In complex challenges, show how you would prioritize features or user flows based on impact and feasibility.

πŸ“ Enhancement Note: The interview process is designed to assess not only design skills but also problem-solving abilities, collaboration potential, and alignment with HSB's forward-thinking approach, particularly regarding AI. A well-prepared portfolio and thoughtful responses to design challenges will be crucial for success.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Figma: Explicitly mentioned as a core tool for daily design work, wireframing, prototyping, and collaboration. Proficiency is a must.

  • Modern Design Tools: Implies familiarity with a suite of contemporary design software beyond Figma, which could include tools for asset management, collaboration, or specialized prototyping.

Analytics & Reporting:

  • Data-Driven Design: The role requires an understanding of how to use data to inform design decisions. This suggests familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) and the ability to interpret user behavior data.

  • Experimentation Tools: Experience with A/B testing or other experimentation platforms is listed as a preferred skill, indicating a data-oriented approach to design validation.

CRM & Automation:

  • While not explicitly mentioned, an understanding of how UX design integrates with CRM systems and automation workflows within a large organization could be beneficial, especially for understanding the broader user journey and business context.

πŸ“ Enhancement Note: Figma is the primary tool highlighted. Candidates should be ready to demonstrate their expertise in this tool. The emphasis on data-driven design implies that familiarity with analytics and potentially experimentation tools will be highly valued.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User Focus: A primary value is designing for the user, ensuring services are simple, effective, and engaging. This means advocating for user needs throughout the design and development process.

  • Collaboration: Working closely with developers and product leaders in cross-functional teams is fundamental. This involves open communication, shared ownership, and mutual respect.

  • Innovation & Curiosity: A strong interest in how AI and new technologies can enhance design and services is actively sought. The organization values individuals who are curious and eager to explore new possibilities.

  • Continuous Improvement: There's a commitment to improving design maturity, quality, and efficiency within the organization, encouraging a mindset of constant learning and refinement.

  • Impact & Making a Difference: A core value is creating services that genuinely impact the lives of many people, contributing to HSB's societal role.

Collaboration Style:

  • Agile & Iterative: Collaboration occurs within agile, cross-functional teams, emphasizing iterative development and regular feedback loops.

  • Cross-Functional Integration: Design, product, and tech teams work together closely, fostering a shared understanding and collective problem-solving.

  • Open Communication: The "high ceiling" culture suggests an environment where ideas can be shared freely, and feedback is welcomed.

  • Design System Integration: A collaborative approach to building and maintaining design systems would be expected, ensuring consistency across various digital products.

πŸ“ Enhancement Note: HSB values a proactive, collaborative, and user-centric approach to design. The culture encourages innovation, particularly around AI, and emphasizes the tangible impact of design work on a large user base. Candidates who can demonstrate these values in their work style and approach will be a strong fit.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing AI Integration with User Needs: Navigating the ethical and practical considerations of integrating AI into user experiences while ensuring they remain intuitive, trustworthy, and beneficial.

  • Scaling Design Practices: Contributing to the ongoing effort to mature and scale design practices across multiple product teams within a large, established organization.

  • Cross-Functional Alignment: Ensuring consistent design vision and execution across various agile teams, each with its own priorities and development cycles.

  • Legacy Systems & Modernization: Working within a large organization that may have existing systems, requiring designers to balance innovation with the practicalities of integration and modernization.

Learning & Development Opportunities:

  • AI in Design: Opportunities to explore and implement cutting-edge AI applications within the UX design process and user-facing services.

  • Design System Development: Potential to contribute to or lead the creation and evolution of a robust design system, enhancing consistency and efficiency.

  • Agile/SAFe Expertise: Deepening knowledge and practical application of agile methodologies, particularly SAFe, within a large-scale enterprise context.

  • Cross-Disciplinary Learning: Gaining exposure to property management, housing cooperatives, and the broader business objectives of HSB, providing a holistic understanding of the organization's mission.

πŸ“ Enhancement Note: The role presents exciting challenges related to AI adoption and large-scale design system implementation, offering significant learning and growth potential for ambitious UX designers.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you used data or user research to significantly influence a design decision. What was the outcome?" (Focus on your process, data interpretation, and impact.)

  • "How would you approach designing a new feature that leverages AI for our members? What are the key considerations?" (Demonstrate your understanding of AI's potential and ethical implications in design.)

  • "Walk us through your process for designing a complex user flow. How do you ensure it's intuitive and efficient?" (Highlight your structured approach, problem-solving, and user-centricity.)

  • "How do you collaborate with developers and product managers to ensure design feasibility and successful implementation?" (Showcase your communication, negotiation, and teamwork skills.) Company & Culture Questions:

  • "What interests you about HSB and our mission?" (Research HSB's cooperative model, societal role, and digital transformation efforts.)

  • "How do you stay updated on emerging design trends, particularly in AI?" (Show your proactive learning and curiosity.)

  • "Describe your ideal team environment and how you contribute to a positive team dynamic." (Align with HSB's collaborative and innovative culture.) Portfolio Presentation Strategy:

  • Structure for Impact: Begin with an overview of your UX philosophy, then dive into 2-3 detailed case studies. For each, outline the problem, your role, process, key decisions, challenges, and measurable outcomes.

  • Visual Clarity: Use high-quality visuals, clear wireframes, interactive prototypes (if possible), and compelling mockups.

  • Focus on Rationale: Be prepared to explain the 'why' behind every design decision, linking it back to user needs and business goals.

  • Demonstrate Tool Proficiency: Be ready to discuss your experience with Figma and how you leverage its features.

  • Highlight AI/Data: Explicitly point out any elements of AI or data utilization in your showcased projects.

πŸ“ Enhancement Note: Preparation should focus on demonstrating a strong understanding of UX principles, a hands-on approach with modern tools like Figma, and a keen interest in AI and data-driven design, all within the context of a collaborative, agile environment.

πŸ“Œ Application Steps

To apply for this UX Designer position:

  • Submit your application through the application link provided on the HSB job portal.

  • Tailor your CV and Cover Letter: Highlight experience relevant to UX/UI design, Figma proficiency, user research, prototyping, and any exposure to AI or data-driven design. Quantify achievements where possible.

  • Curate Your Portfolio: Select 2-3 of your strongest projects that showcase your end-to-end design process, problem-solving skills, and impact. Ensure it's easily accessible (e.g., via a link) and clearly demonstrates your capabilities with Figma and in user-centered design.

  • Prepare for Interview Questions: Practice answering common UX interview questions, focusing on your process, collaboration, and problem-solving abilities. Be ready to discuss your interest in HSB and how AI is shaping your design perspective.

  • Research HSB: Understand HSB's mission as a housing cooperative, its digital transformation goals, and its commitment to innovation and AI. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Experience in UX/UI within product development organizations and proficiency with Figma are required. Candidates should have a strong user focus and an interest in how AI influences the design process.