UX Designer

📍 Job Overview

Job Title: UX Designer

Company: HP

Location: San Francisco, California, United States

Job Type: FULL_TIME

Category: UX Design / Information Architecture

Date Posted: May 07, 2026

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Strategic role focused on shaping the structure and flow of AI-powered products and systems within HP IQ, HP's AI innovation lab.

• Bridges AI capabilities with user experience and content architecture to ensure intuitive, scalable, and user-friendly intelligent systems.

• Involves designing information architectures, user flows, and content models for conversational interfaces and generative AI features.

• Requires collaboration with product managers, engineers, and designers to develop human-centered AI interaction frameworks.

• Aims to define how users navigate and comprehend complex data, natural language responses, and predictive AI functionalities.

📝 Enhancement Note: This role is specifically for HP's AI innovation lab, HP IQ, indicating a focus on cutting-edge AI product development. The emphasis on "Senior User Experience Designer & Architect" suggests a need for strong foundational IA skills combined with strategic design thinking for AI systems, rather than solely visual UI design. The "hybrid role" aspect implies a mix of on-site and remote work, common for collaborative product development.

📈 Primary Responsibilities

• Design intuitive information architectures for AI-driven interfaces and tools, ensuring logical structure and ease of navigation.

• Create comprehensive sitemaps, user flows, taxonomies, metadata frameworks, and content models to map out user journeys and content relationships.

• Develop clear guidelines for content hierarchy and interaction design across conversational interfaces and generative AI features, optimizing user comprehension.

• Advocate for and contribute to the development of scalable design systems that accommodate personalization, accessibility, and data privacy within AI-powered environments.

• Define and meticulously document structural standards, templates, and navigation strategies to ensure consistency and a cohesive user experience across various platforms and products.

• Analyze and refine user journey maps, specifically for complex, multi-modal AI experiences, identifying pain points and opportunities for improvement.

📝 Enhancement Note: The responsibilities clearly lean towards Information Architecture (IA) and UX Strategy, with a strong emphasis on structuring complex AI interactions. This goes beyond typical UI design and requires a deep understanding of how users interact with and process information from AI systems. The focus on "scalability," "personalization," "accessibility," and "data privacy" highlights the strategic importance of these design decisions in an enterprise AI context.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 3 years of professional experience in Information Architecture, UX Design, or Interaction Design, with a proven track record of delivering user-centered solutions.

Required Skills:

• Information Architecture (IA): Proven ability to design intuitive and scalable information structures for complex digital products and systems.

• UX Design & Interaction Design: Expertise in creating user flows, wireframes, and prototypes that translate complex requirements into seamless user experiences.

• AI Domain Experience: Practical experience designing for AI-powered features, including conversational interfaces, predictive models, or generative AI.

• Proficiency with UX Tools: Mastery of industry-standard UX and IA tools such as Figma, Miro, and other relevant design and diagramming software.

• Human-Centered Design Principles: Deep understanding and application of user heuristics, human-centered design methodologies, and cognitive load principles to optimize user interaction.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to effectively present complex design concepts to stakeholders and guide cross-disciplinary teams.

• Information Structure Visualization: Strong ability to clearly visualize and articulate complex information structures and navigational pathways.

Preferred Skills:

• Conversational UI/Voice UX/LLM Experience: Hands-on experience designing for chatbots, voice assistants, or applications leveraging Large Language Models (LLMs).

• Content Design & Management: Familiarity with content design principles and structured content management systems, understanding how content strategy impacts UX.

• Psychology/Cognitive Science/HCI Background: A formal background in these disciplines to bring a deeper understanding of user cognition and interaction.

• Agile & Design-Led Development: Experience working in agile development environments and contributing to design-led product development processes.

📝 Enhancement Note: The "3+ years of experience" combined with the specific mention of AI domain experience and preferred academic backgrounds suggests this role is targeting candidates who have moved beyond entry-level UX and possess specialized knowledge in AI interaction design and IA. The requirement for a portfolio showcasing IA and UX decision-making highlights the importance of strategic thinking over purely visual execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Information Architecture Showcase: Include 1-2 detailed case studies demonstrating your approach to information architecture, focusing on how you mapped out complex systems, defined taxonomies, and structured content for clarity and usability.

• AI Interaction Design Examples: Present projects that specifically highlight your experience designing for AI, such as conversational interfaces, generative AI features, or predictive systems. Detail the user problems you solved and the design decisions made.

• Process & Decision-Making Narrative: For each project, clearly articulate your design process, from initial research and problem definition to ideation, iteration, and final solution. Specifically, explain how you navigated trade-offs to achieve successful product outcomes.

• Tool Proficiency Demonstration: While not explicitly stated, your portfolio should implicitly showcase your proficiency with UX tools like Figma and Miro through the quality and clarity of your deliverables (e.g., user flows, sitemaps, wireframes).

• Systemic Thinking: Demonstrate an understanding of how individual design decisions fit into a larger system, including considerations for scalability, consistency, and future iteration.

Process Documentation:

• Workflow Design & Optimization: Show examples of how you've mapped out user workflows, identified inefficiencies, and designed streamlined processes within AI products.

• System Implementation Standards: Illustrate how you've contributed to or utilized design systems, style guides, or architectural standards to ensure consistency and maintainability in AI product development.

• Measurement & Analysis: If possible, include examples of how you've analyzed user data or feedback to inform IA and UX design decisions for AI features, demonstrating a data-driven approach.

📝 Enhancement Note: The explicit request for a presentation with 1-2 work examples and passion projects, focusing on "how you approach product design decisions — from mapping out the overall experience to navigating trade-offs on the path to shipping," strongly emphasizes the need for a portfolio that demonstrates strategic thinking, problem-solving, and a deep understanding of IA and UX principles in action, particularly within the context of AI.

💵 Compensation & Benefits

Salary Range: $132,000 - $187,000 per year

Benefits:

• Comprehensive Health Coverage: Includes medical, dental, and vision insurance plans to support employee well-being.

• Disability Insurance: Long-term and short-term disability insurance provides financial security in case of extended health-related absences.

• Employee Assistance Program (EAP): Offers confidential support services for personal and work-related challenges.

• Flexible Spending Account (FSA): Allows for pre-tax contributions towards healthcare or dependent care expenses.

• Life Insurance: Provides financial protection for beneficiaries.

• Generous Paid Time Off:

  • Parental Leave: 4-12 weeks of fully paid parental leave, with duration based on tenure.
  • Holidays: 11 paid holidays throughout the year.
  • Flexible Leave: Additional flexible paid vacation and sick leave to support work-life balance.

Working Hours:

• Full-time position, typically expected to align with standard business hours (e.g., 40 hours per week). The mention of "flexible work environment" and "freedom and flexibility to do your best work" suggests potential for flexible scheduling within the hybrid model, though core collaboration hours will likely be required.

📝 Enhancement Note: The salary range provided is competitive for a mid-level UX Designer/Information Architect in a high-cost-of-living area like San Francisco, especially within a specialized AI innovation lab. The benefits package is robust, reflecting HP's commitment to employee well-being and work-life balance, particularly with the generous parental leave policy.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Artificial Intelligence, Computing, Software, Hardware)

Company Size: Large Enterprise (HP is a global technology leader)

Founded: 1939 (HP has a long history of innovation in technology)

Team Structure:

• HP IQ Lab: This role is part of HP's dedicated AI innovation lab, suggesting a culture that blends startup agility with the resources of a large corporation.

• Cross-Functional Collaboration: The role explicitly requires close collaboration with product managers, engineers, and other designers, indicating a team-oriented and integrated development approach.

• Reporting Structure: While not explicitly detailed, in a large company like HP, this role likely reports into a UX or Design leadership within the HP IQ division, with a dotted line to project-specific leads.

Methodology:

• Human-Centered AI: The core philosophy is to create intelligent technologies with a human-centric mindset, ensuring AI solutions are intuitive and beneficial.

• Agile & Iterative: The mention of "agile and design-led development environments" suggests a fast-paced, iterative approach to product development where design plays a pivotal role.

• Data-Driven Insights: While not explicitly stated for this role, enterprise tech companies like HP typically leverage data analysis to inform design decisions and measure impact.

Company Website: https://www.hp.com/

📝 Enhancement Note: HP IQ is positioned as a startup-like environment within a large corporation, implying a culture that values innovation, speed, and impact, while also benefiting from the stability and resources of HP. The focus on "reimagining how we work, create, and connect" highlights a forward-thinking and transformative mission.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX Designer & Information Architect

This role is positioned for professionals with a solid foundation in UX and IA principles, ready to apply them to the complex and emerging field of AI. It requires not just execution but also strategic input on how AI systems are structured and how users interact with them. This level typically involves taking ownership of specific product areas, mentoring junior designers, and contributing to design strategy.

Reporting Structure:

The role is within HP IQ, HP's AI innovation lab. You would likely report to a Design Lead or Director within HP IQ, collaborating closely with Product Managers and Engineering Leads for specific AI projects. This structure allows for focused AI innovation while being integrated into HP's broader product development ecosystem.

Operations Impact:

Your work will directly shape the user experience of HP's next-generation AI-powered products and services. By designing intuitive architectures and interaction frameworks for AI, you will make complex tasks feel effortless, boost productivity, and enable more seamless collaboration for HP's global customer base. This has a direct impact on user adoption, satisfaction, and the perceived intelligence and value of HP's offerings.

Growth Opportunities:

• Specialization in AI UX: Deepen expertise in designing for cutting-edge AI technologies, including LLMs, conversational AI, and generative AI, becoming a sought-after specialist.

• Leadership in Information Architecture: Progress to senior IA roles, leading the architectural vision for larger AI initiatives or product suites, and influencing strategic design direction.

• Design System Evolution: Contribute to the development and expansion of HP's design systems, particularly for AI-specific components and patterns.

• Mentorship: Opportunities to mentor junior UX designers and IA specialists, sharing knowledge and guiding their career development.

• Cross-Functional Leadership: Develop skills in leading design efforts across diverse teams, influencing product roadmaps and driving innovation.

📝 Enhancement Note: The "Senior" in the job title, combined with the specific AI focus and IA responsibilities, indicates a role with significant strategic input and potential for growth into lead or principal designer positions within the AI space. The emphasis on "shaping the future of work" through AI suggests opportunities to be at the forefront of technological advancement.

🌐 Work Environment

Office Type: Hybrid

This role is designated as hybrid, meaning it will involve a combination of remote work and in-office presence. This setup is common in tech for fostering both focused individual work and collaborative team sessions.

Office Location(s):

• San Francisco, California: The primary work location is HP's office at 969 Folsom Street (SFO01) in San Francisco. This location offers access to a vibrant tech ecosystem and collaborative workspaces.

Workspace Context:

• Collaborative Design Hub: The San Francisco office likely provides a dynamic environment for designers to connect, brainstorm, and co-create. Expect shared workspaces, meeting rooms equipped for collaboration, and opportunities for informal interaction.

• Access to Tools & Technology: As part of HP IQ, designers will have access to state-of-the-art design software (like Figma, Miro), AI development tools, and potentially specialized hardware for testing and prototyping.

• Team Interaction: The hybrid model will allow for regular team syncs, design reviews, and brainstorming sessions, fostering a strong sense of team cohesion and shared purpose in developing innovative AI solutions.

Work Schedule:

• Full-time, with an expectation of 40 hours per week. While hybrid, specific days in the office may be required for team collaboration, meetings, and hands-on design work. The company promotes a flexible work environment, suggesting some autonomy in managing hours around core collaborative periods.

📝 Enhancement Note: The hybrid nature of the role in a major tech hub like San Francisco suggests a balance between focused individual contribution and essential team-based collaboration, typical for advanced product development teams. The emphasis on "startup agility" within HP IQ implies a dynamic and potentially fast-paced work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your application and resume, focusing on your experience in UX, IA, and specifically with AI technologies.

• Portfolio Presentation: You will be asked to present your portfolio, focusing on 1-2 key projects. This is a critical stage where you'll demonstrate your IA skills, AI design approach, and ability to articulate your design decisions and trade-offs. Be prepared to discuss your process, challenges, and outcomes.

• Technical/Design Interviews: Expect interviews with other designers, UX leads, and potentially product managers or engineers. These will delve deeper into your IA methodologies, understanding of AI interaction patterns, problem-solving abilities, and familiarity with design tools.

• Stakeholder/Cross-Functional Interview: You may interview with individuals from product management or engineering to assess your collaboration skills and ability to work effectively within a cross-disciplinary team.

• Final Interview: A final interview with a senior leader within HP IQ to assess cultural fit, strategic thinking, and overall alignment with the lab's mission.

Portfolio Review Tips:

• Focus on IA & AI: Highlight projects where you've significantly shaped the information architecture or designed user experiences for AI-driven products. Clearly articulate the problem, your approach, the solutions, and the impact.

• Demonstrate Strategic Thinking: Emphasize your decision-making process, especially how you navigated trade-offs between user needs, technical constraints, and business goals. Use frameworks like user journey maps, sitemaps, and content models to illustrate your thinking.

• Tell a Story: Structure your case studies as compelling narratives. Explain the "why" behind your design choices. For AI projects, discuss how you handled ambiguity, user trust, and the unique interaction paradigms of AI.

• Showcase Process & Tools: While the outcome is important, also show your process. Include sketches, wireframes, user flows, and explain how you used tools like Figma and Miro effectively.

• Passion Projects: If you have passion projects related to AI, IA, or novel interaction design, include them to showcase your initiative and genuine interest in the field.

Challenge Preparation:

• IA Challenge: You might be given a hypothetical AI product or feature and asked to outline its information architecture, key user flows, or content structure. Focus on logical organization, navigation, and clarity.

• Design Problem-Solving: Be prepared to discuss how you would approach a specific UX challenge related to AI, such as designing for user uncertainty with generative AI outputs or creating intuitive interfaces for complex AI data visualizations.

• Stakeholder Communication: Practice articulating your design rationale concisely and persuasively, as you'll need to gain buy-in from diverse stakeholders.

📝 Enhancement Note: The emphasis on presenting a "presentation (Keynote, PDF, or Figma preferred) featuring 1–2 examples of your work" and understanding "how you approach product design decisions — from mapping out the overall experience to navigating trade-offs on the path to shipping" is a strong indicator that the interview process will heavily weigh your strategic IA and UX thinking, especially concerning complex AI systems.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design: Figma (primary), Miro (for collaboration, whiteboarding, user flows, sitemaps).

• Prototyping: Figma's prototyping capabilities, potentially Adobe XD or other relevant tools.

• Information Architecture Tools: Visio, Lucidchart, or specialized IA software for complex diagramming, sitemapping, and taxonomy development.

Analytics & Reporting:

CRM & Automation:

AI-Specific Tools/Platforms:

• Familiarity with AI development platforms or frameworks is a plus, though not a strict requirement for the UX role. Understanding the capabilities and limitations of Large Language Models (LLMs) and generative AI is crucial.

📝 Enhancement Note: The explicit mention of Figma and Miro as required UX tools points to a modern, collaborative design workflow. The need for IA methodologies also implies familiarity with diagramming and structuring tools beyond basic wireframing. Understanding the AI context means being aware of the technologies that power these systems, even if not directly using them.

👥 Team Culture & Values

Operations Values:

• Human-Centric AI: A core value is to build AI solutions that are intuitive, beneficial, and empowering for people, not just technologically advanced.

• Innovation & Agility: Embracing a startup mindset within HP IQ means valuing rapid iteration, experimentation, and a proactive approach to developing groundbreaking technologies.

• Collaboration & Inclusivity: Working effectively across diverse teams (product, engineering, design) and valuing different perspectives to create robust solutions.

• Data-Driven Decision Making: While focused on design, there's an implicit value in using data and user insights to inform design choices and measure impact.

• Impact-Oriented: A focus on delivering tangible results that redefine how people work, create, and collaborate.

Collaboration Style:

• Cross-Functional Integration: Expect to work very closely with Product Managers to define requirements and strategy, and with Engineers to understand technical feasibility and ensure designs are implemented correctly.

• Design Critiques & Feedback: A culture of constructive feedback through design reviews, critiques, and collaborative sessions to refine solutions.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings, especially within the fast-evolving field of AI design.

• Iterative Design Process: Embracing a continuous improvement cycle where designs are tested, iterated upon, and refined based on feedback and performance data.

📝 Enhancement Note: The culture described for HP IQ emphasizes a blend of startup dynamism and corporate structure. The values highlight a commitment to human impact through AI, innovation, and collaborative problem-solving, which is critical for success in a role involving cutting-edge technology.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating AI Ambiguity: Designing for AI, especially generative AI, often involves inherent ambiguity and unpredictability. A key challenge is creating interfaces that manage user expectations and build trust in AI outputs.

• Balancing Innovation with Scalability: Developing novel AI experiences while ensuring they are scalable, maintainable, and integrate seamlessly into HP's broader product ecosystem.

• Defining AI Interaction Patterns: The field of AI interaction design is still evolving. A challenge is to establish clear, effective, and user-friendly patterns for AI-human collaboration.

• Cross-Functional Alignment: Ensuring alignment on design vision and technical implementation across product, engineering, and design teams, especially with complex AI features.

Learning & Development Opportunities:

• Deep Dive into AI Technologies: Gain hands-on experience and in-depth understanding of current and future AI trends, LLMs, and generative AI capabilities.

• Mastering IA for Complex Systems: Refine skills in structuring and organizing information for highly complex, data-intensive AI applications.

• Contribution to Design Systems: Play a role in advancing HP's design systems to accommodate the unique needs of AI-powered products.

• Industry Exposure: Opportunities to engage with leading AI researchers and practitioners, potentially through conferences or internal knowledge-sharing sessions.

• Career Progression: Path to Senior or Principal UX Designer/Information Architect roles, or into specialized AI design leadership positions.

📝 Enhancement Note: The challenges are inherent to working at the forefront of AI development. The growth opportunities are substantial, focusing on developing highly sought-after expertise in AI UX and IA, which are critical for the future of technology.

💡 Interview Preparation

Strategy Questions:

• IA Strategy for AI: "How would you approach designing the information architecture for a new generative AI assistant that needs to handle a wide range of user queries and tasks?" (Prepare to discuss modularity, content organization, error handling, and user feedback loops.)

• AI UX Trade-offs: "Describe a time you had to make a significant trade-off in a UX design for an AI product. What was the situation, what were the options, and how did you decide?" (Focus on balancing user needs, technical feasibility, and business objectives.)

• Information Hierarchy in AI: "How do you determine the optimal hierarchy and presentation of information generated by an AI, especially when it's complex or probabilistic?" (Discuss clarity, context, and user comprehension.)

Company & Culture Questions:

• HP IQ Mission: "What excites you about HP IQ's mission to 'reinvent work' through AI, and how does your UX/IA philosophy align with that?" (Research HP IQ's goals and articulate your passion for AI's impact on work.)

• Collaboration Style: "Describe your ideal collaboration process with product managers and engineers when developing AI features." (Highlight your experience with cross-functional teamwork, communication, and iterative feedback.)

• Measuring AI UX Impact: "How would you measure the success of a new AI-powered feature from a UX perspective?" (Think about metrics beyond traditional UX, e.g., task completion with AI assistance, user trust, perceived intelligence, efficiency gains.)

Portfolio Presentation Strategy:

• Structure Your Narrative: Begin with the problem, your role, your process, the solution, and the outcome/impact. For AI projects, clearly explain the AI component and your unique design contributions.

• Highlight IA Work: Explicitly point out sitemaps, user flows, taxonomies, and content models. Explain the rationale behind these structures.

• Showcase Decision-Making: For each project, be ready to discuss the "why" behind your choices, the trade-offs you made, and what you learned.

• Demonstrate AI Understanding: Speak confidently about the AI aspects of your projects, the challenges specific to AI interaction, and how you addressed them.

• Engage Your Audience: Be enthusiastic, answer questions directly, and invite discussion.

📝 Enhancement Note: The interview preparation advice is tailored to the specific demands of an AI UX/IA role, emphasizing strategic thinking, problem-solving within the AI context, and the ability to articulate complex design decisions and processes, especially through a portfolio presentation.

📌 Application Steps

To apply for this UX Designer position:

• Submit Your Application: Navigate to the HP Careers site and submit your application through the provided link.

• Tailor Your Resume: Highlight your experience in Information Architecture, UX Design, and specifically any work within the AI domain. Use keywords from the job description like "AI," "Generative AI," "LLM," "Information Architecture," "Figma," and "Human-Centered Design." Quantify achievements where possible (e.g., "Improved user task completion by X%").

• Curate Your Portfolio: Select 1-2 of your strongest projects that best showcase your IA skills and AI design experience. Prepare a presentation (Keynote, PDF, or Figma) as requested. Focus on demonstrating your process, decision-making, and how you navigated trade-offs.

• Prepare for the Presentation: Practice walking through your portfolio, clearly explaining your design choices, the challenges you faced, and the outcomes. Be ready to answer in-depth questions about your IA methodologies and AI design approach.

• Research HP IQ: Understand HP IQ's mission, its focus on AI, and its goal of "reinventing work." Be prepared to discuss how your skills and passion align with their innovative objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.