UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Buildxact

Location: Melbourne, Victoria, Australia

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-05-04

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role is pivotal in shaping the user experience of a construction technology SaaS platform, directly impacting customer attraction, conversion, and retention.

• The UX Designer will own the complete user experience (UX) lifecycle, from initial concept and user research to final delivery and post-launch iteration.

• Responsibilities include translating complex construction industry workflows into simple, intuitive, and visually appealing digital interfaces.

• Collaboration is key, working closely with Product, Engineering, and other cross-functional teams to bring innovative design solutions to life.

📝 Enhancement Note: While the title is "UX Designer," the description strongly implies a role focused on improving user experience within a Software-as-a-Service (SaaS) context, specifically for a construction technology platform. This suggests a need for understanding complex workflows and translating them into user-friendly interfaces, a common challenge in B2B SaaS operations. The emphasis on customer impact and retention also highlights the operational importance of this design role.

📈 Primary Responsibilities

• Lead the end-to-end UX design process, from concept ideation through user research, wireframing, prototyping, user testing, and final implementation.

• Develop detailed user flows, wireframes, and interactive prototypes that effectively simplify complex construction industry workflows and business processes.

• Conduct rigorous user research, usability testing, and validation activities to deeply understand real customer needs, pain points, and behaviors.

• Translate user insights and data-driven feedback into clear, actionable product design recommendations and strategic decisions.

• Foster strong cross-functional collaboration with Product Managers, Engineers, and other stakeholders to ensure seamless integration of UX designs into development cycles.

• Facilitate design thinking workshops and brainstorming sessions to drive alignment and generate innovative solutions across teams and stakeholders.

• Create high-fidelity UI designs and detailed specifications for developer handoff, ensuring design integrity and implementation accuracy.

• Iterate on designs post-launch based on performance data, user feedback, and key performance indicators (KPIs) to continuously improve user experience.

• Contribute to the establishment, evolution, and maintenance of the Buildxact design system to ensure consistency, scalability, and efficiency across the product.

• Provide thought leadership and mentorship on emerging UX trends, interaction design patterns, and relevant technological advancements within the SaaS and construction tech sectors.

📝 Enhancement Note: The responsibilities clearly outline an end-to-end UX ownership, which is crucial for operations professionals to understand the scope of influence. The emphasis on translating "complex workflows into simple, intuitive, and beautiful experiences" directly relates to operational efficiency and user adoption, key metrics for SaaS products. The mention of "developer handoff" and "iterate post-launch based on data" highlights the integration of design with engineering and data analysis, core to operational excellence.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is often preferred for foundational understanding. Equivalent practical experience will also be considered.

Experience: 2-5 years of professional experience in UX design, with a proven track record in designing for Software-as-a-Service (SaaS) or complex digital products.

Required Skills:

• Strong proficiency in UX design principles, user-centered design methodologies, and the entire UX lifecycle (research, ideation, wireframing, prototyping, testing, delivery).

• Experience designing and delivering user flows, wireframes, and interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Demonstrated ability to conduct user research, including qualitative methods like interviews, usability testing, and surveys, to gather actionable insights.

• Experience collaborating effectively with Engineering and Product Management teams within an Agile development environment.

• Excellent communication, presentation, and interpersonal skills, with the ability to clearly articulate design decisions and influence stakeholders at various levels.

• A strong user-first mindset, with a passion for simplifying complex problems and removing user friction.

• Experience in building, contributing to, or maintaining design systems for consistency and scalability.

Preferred Skills:

• Experience working in the construction, trades, or workflow-heavy industry sectors.

• Familiarity with UI design principles and visual design aesthetics.

• Experience with A/B testing and data analysis to inform design decisions.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

• Experience mentoring junior designers or guiding design best practices within a team.

📝 Enhancement Note: The "2-5 years" experience level suggests a mid-level role, implying the candidate should be able to work independently on projects but also benefit from mentorship. The emphasis on SaaS and complex workflows points towards a need for analytical thinking and process understanding, valuable for operations professionals. "Agile environments" and "stakeholder management" are key operational competencies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX design projects, demonstrating your process from problem identification to solution implementation.

• Specific case studies that highlight your approach to understanding complex user problems and translating them into intuitive digital experiences.

• Examples of user flows, wireframes, interactive prototypes, and final UI designs that illustrate your design thinking and problem-solving skills.

• Evidence of user research methodologies employed, including how insights were gathered and used to inform design decisions.

• Demonstrations of how you've collaborated with engineering teams, including examples of developer handoffs and post-launch iterations based on data.

Process Documentation:

• Ability to clearly articulate your design process, including research methodologies, ideation techniques, and validation strategies.

• Documentation of how you measure the success of your designs, linking them to user behavior, business objectives, and operational efficiency improvements.

• Examples of how you've managed design iterations based on user feedback and performance metrics.

📝 Enhancement Note: For operations roles, a portfolio demonstrating a structured, data-informed process is critical. This section emphasizes the need to showcase not just the final design, but the entire journey—from research and problem definition to iteration and impact measurement. This aligns with the operational need for traceable, efficient, and effective processes.

💵 Compensation & Benefits

Salary Range: Based on market research for a Mid-Level UX Designer (2-5 years experience) in Melbourne, Australia, the estimated annual salary range is AUD $80,000 - $120,000. This range accounts for the hybrid work model, the company's focus on a critical B2B SaaS product, and the cost of living in Melbourne.

Benefits:

• Hybrid work model offering flexibility between home and office.

• Opportunity to shape the user experience of a product used by thousands of builders daily, providing significant impact.

• Collaborative and agile team environment with a focus on innovation and customer success.

• Professional development opportunities, including potential for learning and growth within the product design and operations space.

• Competitive leave entitlements and local statutory benefits.

• Potential for involvement in establishing and evolving a design system.

Working Hours: Standard full-time hours are expected, typically around 38-40 hours per week. The hybrid model offers flexibility in structuring these hours, with core hours likely required for team collaboration and meetings.

📝 Enhancement Note: The salary estimate is based on typical mid-level UX designer compensation in major Australian cities like Melbourne, considering the B2B SaaS industry which often offers competitive packages. The benefits highlight aspects attractive to professionals seeking both work-life balance (hybrid) and impactful work, common desires in operations and product roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Construction Technology / Software-as-a-Service (SaaS). Buildxact operates within the FinTech and PropTech sectors, providing essential business management software for builders and trades, streamlining their operations from quoting to invoicing.

Company Size: Buildxact is a growing tech company. While the exact number of employees isn't specified, their presence in multiple countries and focus on product development suggests a mid-sized organization with dedicated teams for product, engineering, sales, and customer success. This size allows for both structure and agility.

Founded: Buildxact was founded with the mission to simplify business operations for the construction industry. Its establishment reflects a commitment to addressing a specific market need for practical, easy-to-use technology in a traditionally less tech-forward sector.

Team Structure:

• The UX Designer will be part of the Product Team, working closely with Product Managers and Engineering teams.

• This structure emphasizes a collaborative, cross-functional approach to product development, where design is integrated early and throughout the lifecycle.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and A/B testing to inform design decisions and measure impact.

• Agile Development: The team likely follows agile methodologies (e.g., Scrum, Kanban) for iterative development, requiring flexibility and continuous feedback loops.

• Customer-Centricity: A core value is ensuring that all design and product decisions directly benefit the customer, driving their success and retention.

Company Website: https://www.buildxact.com/us/

📝 Enhancement Note: Understanding Buildxact's industry (construction tech) and company size is crucial for a UX designer. This context suggests a need to design for users who may not be highly tech-savvy, requiring extreme clarity and usability. The company's values ("It's yours to nail," "Customer success is our success," "Do what's right," "Keep it simple") are direct indicators of the desired work ethic and operational focus.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer role, positioned to contribute significantly to product strategy and execution. It requires an individual who can independently manage design projects from inception to completion and mentor others.

Reporting Structure: The UX Designer will likely report to a Head of Product, Design Lead, or a Senior Product Manager, indicating a clear line of leadership within the product development hierarchy.

Operations Impact: The role's impact is directly tied to the usability and effectiveness of Buildxact's SaaS platform. A strong UX directly influences customer acquisition rates, user adoption, customer satisfaction, retention, and ultimately, revenue growth. By simplifying complex workflows, this role contributes to operational efficiency for both Buildxact's users and its internal product development processes.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI design, user research, or design systems.

• Leadership: Potential to grow into a Senior UX Designer role, leading larger projects, mentoring junior designers, and influencing product strategy.

• Cross-Functional Development: Opportunities to gain broader product management or operations knowledge through close collaboration with other departments.

• Industry Expertise: Develop specialized knowledge in construction technology and its unique user needs.

📝 Enhancement Note: For operations professionals, understanding the direct link between UX and business outcomes (revenue, retention) is paramount. This role offers a clear path to impact and growth by improving operational efficiency for customers and contributing to the company's core business metrics.

🌐 Work Environment

Office Type: Hybrid. This indicates a blend of remote work and in-office collaboration. The office is likely designed to facilitate teamwork, brainstorming, and focused work, with amenities supporting creative and technical professionals.

Office Location(s): Melbourne, Victoria, Australia. This location provides access to a vibrant tech and business community, with specific details on office address and amenities typically provided during the interview process.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, breakout areas, and open-plan zones designed for team collaboration, workshops, and design reviews.

• Technology & Tools: Access to necessary hardware, software (e.g., design software licenses), and high-speed internet to support both remote and in-office work.

• Team Interaction: Opportunities for informal and formal interactions with colleagues, fostering a sense of community and shared purpose within the product team and across the company.

Work Schedule: A standard full-time work schedule is expected, with flexibility offered through the hybrid model. Core hours will likely be established to ensure team availability for meetings and collaborative sessions, while allowing for individual focus time.

📝 Enhancement Note: The hybrid work environment is a key aspect for many professionals, balancing autonomy with team cohesion. For operations roles, this structure often requires strong self-management and communication skills to maintain productivity and collaboration across different work settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications and cultural fit.

• Portfolio Review & Technical Interview: A detailed discussion of your portfolio, focusing on your UX process, problem-solving skills, and collaboration examples. This may include a design exercise or case study presentation.

• Team Interviews: Meetings with Product Managers, Engineers, and potentially other designers to evaluate technical skills, team dynamics, and cultural alignment.

• Hiring Manager Interview: A final discussion to assess overall fit, career aspirations, and alignment with company goals.

Portfolio Review Tips:

• Storytelling: Structure your case studies to tell a compelling story: the problem, your process, your solutions, and the impact.

• Process Emphasis: Clearly articulate your UX methodology, research insights, design decisions, and how you iterated based on feedback.

• Quantify Impact: Wherever possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user engagement).

• Design System Contribution: If you have experience with design systems, highlight your contributions and understanding of their operational benefits for consistency and efficiency.

• Tailor to Buildxact: Research Buildxact's product and target audience. Showcase projects that demonstrate your ability to tackle complex workflows similar to those in construction tech.

Challenge Preparation:

• Be prepared for a design challenge that may involve solving a specific UX problem related to construction workflows or a similar B2B SaaS context.

• Focus on demonstrating your problem-solving approach, research capabilities, and ability to create user-centered solutions under time constraints.

• Practice articulating your design decisions clearly and concisely, explaining the "why" behind your choices.

📝 Enhancement Note: The portfolio review and potential design challenge are critical. Operations professionals should prepare to demonstrate not just creative ability, but also a structured, analytical, and data-informed approach to design that directly impacts business operations and user efficiency.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, or InVision is essential for wireframing, prototyping, and UI design.

• User Research Platforms: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, SurveyMonkey, Lookback).

• Collaboration & Project Management: Experience with tools like Jira, Confluence, Trello, or Asana for agile development workflows and cross-functional communication.

Analytics & Reporting:

CRM & Automation:

• Basic understanding of how CRM systems (e.g., Salesforce, HubSpot) and automation tools function within a B2B SaaS context can provide valuable insight into user journeys and business operations.

📝 Enhancement Note: For operations roles, familiarity with the tools used to manage and analyze user behavior is as important as the design tools themselves. Understanding how design impacts metrics tracked in analytics or CRM systems demonstrates a strong operational mindset.

👥 Team Culture & Values

Operations Values:

• It's yours to nail: A sense of ownership and accountability for delivering high-quality results, akin to taking full responsibility for an operational process.

• Customer success is our success: A deep understanding that the company's success is directly tied to the success of its users, mirroring the operational goal of serving internal or external stakeholders effectively.

• Do what's right: Emphasizes integrity, ethical decision-making, and a commitment to best practices, crucial for maintaining operational standards and trust.

• Keep it simple: A drive for clarity, efficiency, and ease of use in both product design and operational processes, reducing complexity and improving productivity.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative environment where design is not siloed but integrated with product management and engineering from the outset.

• Agile & Iterative: A culture that embraces feedback, rapid iteration, and continuous improvement, reflecting agile operational principles.

• Open Communication: Encouragement of open dialogue, idea sharing, and constructive feedback to drive collective problem-solving and innovation.

📝 Enhancement Note: Buildxact's stated values are directly applicable to operational excellence. "Keep it simple" and "Customer success is our success" are core tenets of effective operations and process management. The collaborative style emphasizes team synergy, vital for efficient workflow execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Translating intricate construction industry workflows and business processes into intuitive and user-friendly digital interfaces.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in for UX recommendations across diverse teams (Product, Engineering, Sales, Support).

• Balancing User Needs with Business Goals: Finding optimal solutions that address user pain points while also driving business objectives like conversion and retention.

• Evolving Design System: Contributing to and maintaining a design system that scales effectively with product growth and evolving user needs.

Learning & Development Opportunities:

• Specialized UX Training: Access to courses, workshops, or conferences focused on advanced UX research, interaction design, or design system management.

• Industry Insight: Gaining deep knowledge of the construction technology sector and the unique operational challenges faced by builders and trades.

• Mentorship: Opportunities to learn from experienced product managers, engineers, and potentially senior design leaders within the company.

• Impactful Projects: Working on greenfield projects and core product features that have a direct and measurable impact on customer success and business operations.

📝 Enhancement Note: Identifying challenges and growth opportunities is key for operations professionals to assess role suitability and development potential. The challenges highlight areas where strong analytical and process-oriented skills are beneficial, while growth opportunities point to avenues for career advancement and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex workflow for a user. What was your process, and what was the outcome?" (Focus on your problem-solving methodology, research, and impact measurement).

• "How do you balance user needs with business objectives when designing a new feature? Provide an example." (Demonstrate your understanding of product strategy and operational trade-offs).

Company & Culture Questions:

• "Based on your research, how do you see the Buildxact values reflected in your own work style and approach to design?" (Connect your personal values and operational philosophy to the company's).

• "What are your thoughts on building and maintaining design systems for SaaS products? What are the operational benefits?" (Showcase your understanding of scalability, consistency, and efficiency).

Portfolio Presentation Strategy:

• Structure: Organize your portfolio around 2-3 key projects that best represent your end-to-end UX process and ability to solve complex problems.

• Narrative: For each project, clearly articulate the problem statement, your research findings, the design solutions you developed (wireframes, prototypes), the rationale behind your decisions, and the measurable impact or outcome.

• Process Visualisation: Use visuals (flowcharts, sketches, mockups) to illustrate your design thinking and process.

• Tool Proficiency: Briefly mention the tools you used and why they were appropriate for the task.

• Design System Focus: If applicable, highlight any experience with design systems, emphasizing their role in operational efficiency and brand consistency.

📝 Enhancement Note: Interview preparation for operations-focused roles should emphasize a structured, outcome-oriented approach. Questions will likely probe your ability to analyze problems, implement efficient solutions, and measure their impact, mirroring the core functions of operations professionals.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Buildxact careers portal.

• Portfolio Customization: Curate your portfolio to highlight 2-3 projects that best demonstrate your experience with complex workflows, SaaS products, and end-to-end UX processes. Emphasize your research, design, and iteration methodologies.

• Resume Optimization: Tailor your resume to include keywords from the job description, such as "UX Design," "SaaS," "User Research," "Prototyping," "Design Systems," and "Agile." Quantify your achievements with metrics where possible.

• Interview Preparation: Practice articulating your design process and project outcomes clearly. Prepare to discuss how your work contributes to business objectives and operational efficiency.

• Company Research: Thoroughly research Buildxact, its product, target market (construction industry), and company values. Understand how your UX skills can directly address their customers' operational challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.