UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Bjak

Location: United States

Job Type: FULL_TIME

Category: Product Design / User Experience

Date Posted: 2026-08-22

Experience Level: Mid-Level (2-5 Years)

Remote Status: Fully Remote

🚀 Role Summary

• Own the end-to-end User Experience (UX) for Bjak's core AI-native application surfaces across iOS, Android, and web.

• Design complete user flows for AI-assisted tasks, focusing on intent capture, progress tracking, error recovery, and task completion.

• Translate complex AI system behaviors and states (loading, thinking, acting, stalling, failing) into clear, reliable, and controllable user interfaces.

• Collaborate closely with Product, Engineering, and Machine Learning (ML) teams to define user requirements and deliver intuitive design solutions.

• Conduct user research to identify areas of user uncertainty, trust erosion, or disengagement within AI-driven product experiences.

📝 Enhancement Note: This role is specifically focused on Human-Computer Interaction (HCI) within an AI context, requiring a deep understanding of both user needs and AI system capabilities. The emphasis on "AI-native" applications suggests a forward-thinking product strategy.

📈 Primary Responsibilities

• Design and iterate on core app user flows for AI-assisted tasks, ensuring seamless intent capture to task completion.

• Develop detailed wireframes, user flows, and high-fidelity prototypes using Figma for engineering implementation.

• Define and design the visual and interaction patterns for various AI states, including loading, thinking, acting, waiting, completing, stalling, failing, and recovering.

• Create clear feedback mechanisms to communicate AI actions, decisions, and required user confirmations or adjustments.

• Conduct usability research and translate findings into actionable design improvements to enhance user trust and control.

• Contribute to the development and maintenance of a comprehensive design system for AI app surfaces.

• Design for a spectrum of user interactions, from simple everyday tasks to complex, multi-step AI workflows.

• Collaborate with cross-functional teams to gather user requirements and translate them into effective design solutions.

• Map out and design error recovery and failure handling processes to ensure user confidence.

📝 Enhancement Note: The responsibilities highlight a significant focus on designing for uncertainty and complexity inherent in AI systems, a critical aspect of modern UX design in this field.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in Human-Computer Interaction (HCI), Interaction Design, or a related field is implied by the role's focus.

Experience: 2-5 years of experience as a UX Designer, with a proven track record on consumer mobile or web applications.

Required Skills:

• Proven experience as a UX Designer on consumer mobile or web applications.

• Strong portfolio showcasing end-to-end UX design process, user flows, wireframing, and high-fidelity prototyping.

• Proficiency in Figma for design and prototyping.

• Ability to design for asynchronous, non-deterministic, and context-dependent AI systems.

• Deep understanding of user trust, control, feedback, and transparency in AI-driven product experiences.

• Experience conducting user research and translating findings into design decisions.

• Comfort working in fast-paced, agile environments with evolving product scope.

• Skill in balancing simple consumer UX with complex AI system behaviors.

• Strong judgment regarding usability, edge cases, failure handling, and recovery flows. Preferred Skills:

• Experience designing for AI-powered products or complex interactive systems.

• Familiarity with Machine Learning (ML) concepts and their user-facing implications.

• Experience contributing to or building design systems.

• Understanding of HCI principles and their application in AI product design.

• Experience with various user research methodologies (e.g., usability testing, user interviews).

📝 Enhancement Note: The emphasis on designing for AI systems and the required experience level (2-5 years) suggest that candidates should be ready to tackle complex design challenges with a degree of autonomy.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong understanding of the end-to-end UX design process, from research and ideation to final design and iteration.

• Include detailed case studies demonstrating how you approached and solved complex design problems, particularly those involving AI or complex systems.

• Highlight your proficiency in user flow design, wireframing, and high-fidelity prototyping, with clear examples of your work in Figma.

• Demonstrate your ability to design for systems that are asynchronous, non-deterministic, and context-dependent.

• Present examples of how you incorporated user research findings into your design decisions and improved user trust and control.

• Showcase your experience in designing for error recovery, failure handling, and complex AI states. Process Documentation:

• For each case study, clearly articulate the problem statement, your role, the design process followed, key decisions made, and the final outcomes.

• Detail the user research methodologies employed and how insights were synthesized to inform design.

• Explain the rationale behind design choices, especially concerning AI system behavior and user perception.

• Quantify impact where possible, using metrics related to user engagement, task completion, or satisfaction.

📝 Enhancement Note: The portfolio is critical, and candidates should prepare to walk through specific design challenges that demonstrate their ability to handle the unique complexities of AI-driven user experiences.

💵 Compensation & Benefits

Salary Range: Based on the experience level (2-5 years), the remote nature for the United States, and the specialized skills in AI UX design, a competitive salary range for a UX Designer in the US would typically fall between $90,000 and $130,000 annually. This estimate is derived from industry benchmarks for mid-level UX designers in technology companies, adjusted for the high demand of AI-specific design expertise.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Stock options or equity in a growing startup.

• Generous paid time off (PTO) and holidays.

• Professional development budget for conferences, courses, and learning resources.

• Remote work stipend for home office setup.

• Opportunities for rapid career growth and impact in a fast-paced environment.

Working Hours: The role typically requires a standard 40-hour work week, with flexibility to accommodate remote work across different US time zones. Occasional evening or weekend work may be necessary to meet project deadlines or collaborate with global teams.

📝 Enhancement Note: Salary is an estimate based on industry standards for mid-level UX Designers in the US. Actual compensation may vary based on specific experience, skills, and negotiation. Benefits are inferred based on typical startup offerings for remote, full-time roles in the tech sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Artificial Intelligence, Software Development. Bjak is focused on building AI-native applications to simplify daily tasks and workflows for billions of users globally.

Company Size: The description suggests a small, high-talent density team, characteristic of an early-stage startup. This implies a lean, agile, and hands-on work environment.

Founded: While the founding date isn't specified, the company's mission to build "AI-native" applications indicates a focus on cutting-edge technology and innovation.

Team Structure:

• The team is described as small, world-class, and high-talent density, emphasizing collective decision-making and rapid execution.

• Cross-functional collaboration is key, with close work between UX Designers, Product Managers, Engineers, and ML specialists.

• The structure likely supports direct communication and rapid feedback loops, essential for a fast-moving product development cycle. Methodology:

• Decisions are made collectively, fostering a collaborative and inclusive environment.

• The team operates at a rapid pace, balancing the delivery of high-quality work with continuous learning and iteration.

• Emphasis is placed on bringing structure, exercising judgment, and executing independently.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company culture is geared towards high performers who thrive in dynamic, collaborative environments and are comfortable with ambiguity and rapid iteration, common in AI startups.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level UX Designer role (2-5 years of experience) with significant ownership of core product features. It's a hands-on design position with substantial impact on the user experience of AI-native applications.

Reporting Structure: The UX Designer will likely report to a Head of Product, Lead Designer, or a similar senior role within the product team. Collaboration will be extensive with engineering and ML teams.

Operations Impact: The UX Designer will directly influence how users interact with and perceive Bjak's AI technology. Successful design will be critical for user adoption, retention, and the overall success of the AI-native product strategy, directly impacting user productivity and satisfaction.

Growth Opportunities:

• Specialization: Deepen expertise in AI UX design, HCI for AI, and designing for complex, non-deterministic systems.

• Leadership: Potential to grow into a Senior UX Designer or Lead UX Designer role, mentoring junior designers and shaping the design vision.

• Product Strategy: Contribute to product strategy discussions, leveraging design insights to inform future product development and AI feature roadmaps.

• Broader Impact: Opportunity to shape products used by billions globally, contributing to the democratization of AI.

📝 Enhancement Note: The role offers a unique opportunity to specialize in a rapidly evolving field (AI UX) within a startup environment, providing substantial growth potential for ambitious designers.

🌐 Work Environment

Office Type: Fully Remote. This allows for flexibility and access to talent across the United States.

Office Location(s): United States. Candidates must be located within the US.

Workspace Context:

• The remote environment necessitates strong self-discipline, effective communication, and proactive collaboration.

• Expect to utilize a variety of digital collaboration tools for design, communication, and project management.

• Opportunities for virtual team building and informal interactions will be crucial for maintaining team cohesion.

Work Schedule: Standard 40-hour work week with flexibility. The remote nature may require occasional adjustments to accommodate team members in different time zones, promoting a balance between productivity and personal life.

📝 Enhancement Note: The fully remote nature of this role requires candidates to be self-motivated and adept at remote collaboration tools and practices.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a strong portfolio.

• Initial Screening: Portfolio review by the design team to assess skills and alignment with role requirements.

• Round 1 Interview: Typically with a hiring manager or senior designer to discuss experience, design philosophy, and fit with the team.

• Design Assessment: A practical design exercise or take-home challenge to evaluate problem-solving skills and design approach, likely focusing on AI-specific UX challenges.

• Round 2 Interview: May involve a broader team discussion, including engineers or product managers, to assess collaboration and technical understanding.

• Final Decision: Prompt decision-making process.

Portfolio Review Tips:

• Curate Selectively: Showcase 2-3 of your strongest, most relevant projects that highlight your UX process, problem-solving skills, and ability to design for complex systems or AI.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, key decisions, and the outcomes. Use visuals to support your narrative.

• Highlight AI/Complex Systems: If possible, include projects that demonstrate your understanding of designing for AI, uncertainty, or non-deterministic systems. Emphasize how you ensured user trust and control.

• Figma Proficiency: Ensure your prototypes are well-executed and demonstrate your command of Figma.

• Focus on Process: Clearly outline your research, ideation, wireframing, prototyping, and testing phases.

Challenge Preparation:

• Be prepared to discuss your design process for handling ambiguity and non-deterministic systems.

• Practice articulating your design decisions and their rationale, especially concerning AI behavior and user perception.

• Review common HCI principles and how they apply to AI-driven products.

• Familiarize yourself with Bjak's mission and product, if possible, to tailor your approach.

📝 Enhancement Note: The interview process emphasizes practical application and a deep dive into the candidate's design thinking, particularly concerning AI's unique challenges.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, and high-fidelity design.

• Prototyping Tools: Beyond Figma, any experience with advanced prototyping tools that simulate complex interactions is beneficial.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Amplitude, Mixpanel) to understand user behavior and inform design iterations would be advantageous.

• Experience using data to drive design decisions is highly valued. CRM & Automation:

• Not directly relevant to the UX role, but an understanding of how design integrates with the broader product ecosystem is beneficial.

📝 Enhancement Note: Figma is explicitly called out as a required tool. Candidates should be prepared to demonstrate proficiency and potentially discuss how they leverage other tools to enhance their design workflow.

👥 Team Culture & Values

Operations Values:

• Innovation & AI Focus: A strong drive to build cutting-edge AI-native products.

• High Performance: Commitment to excellence, rapid execution, and delivering high-quality work.

• Collaboration: Working effectively in small, cross-functional teams with collective decision-making.

• User-Centricity: Deeply understanding and prioritizing user needs, trust, and control, especially in AI interactions.

• Learning & Adaptability: Embracing a fast-paced environment and continuously learning from new challenges and evolving technologies.

Collaboration Style:

• Small, hands-on, and highly collaborative team environment.

• Decisions are made collectively, fostering shared ownership and buy-in.

• Rapid iteration and feedback loops are integral to the workflow.

• Open communication and transparency are encouraged to navigate evolving product scope.

📝 Enhancement Note: The company culture values individuals who are proactive, collaborative, and driven by innovation, particularly in the AI space.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI systems that are inherently non-deterministic and can produce unpredictable outputs.

• Balancing intuitive, simple consumer UX with the complex underlying AI technology.

• Building user trust and ensuring a sense of control in AI-driven interactions where outcomes may not be guaranteed.

• Adapting to a fast-moving startup environment with potentially evolving product scope and priorities.

• Effectively communicating AI's actions and decisions to users in a clear and transparent manner. Learning & Development Opportunities:

• Gain specialized expertise in designing for AI and HCI, a rapidly growing field.

• Contribute to a product with the potential for global impact, reaching billions of users.

• Work with a team of high-caliber professionals in a dynamic startup environment.

• Develop leadership skills by taking ownership of core product experiences and influencing product direction.

• Opportunities to attend industry conferences or pursue relevant certifications in AI or UX.

📝 Enhancement Note: This role presents a significant opportunity to tackle novel design challenges at the forefront of AI technology, offering substantial professional development and impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a system with inherent uncertainty or non-deterministic behavior. How did you ensure user trust and control?"

• "How would you approach designing the user experience for an AI that occasionally makes mistakes or 'hallucinates'? What feedback mechanisms would you implement?"

• "Walk us through your process for designing a complex, multi-step AI workflow, from initial user intent to final task completion."

• "How do you balance the need for simplicity in consumer UX with the complexity of underlying AI technology?" Company & Culture Questions:

• "What excites you about building AI-native applications?"

• "How do you handle ambiguity and evolving product requirements in a startup environment?"

• "Describe your ideal collaboration style with engineering and ML teams."

• "What does 'high talent density' mean to you, and how do you contribute to such an environment?" Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with the problem, your approach, your design contributions, and the outcomes.

• Narrative: Tell a compelling story for each project, highlighting your problem-solving skills and design thinking.

• Focus on AI/Complexity: Emphasize any projects that demonstrate your ability to design for complex, AI-driven, or uncertain systems. Explain how you ensured user trust and control.

• Visuals: Use high-quality visuals (wireframes, mockups, prototypes) to illustrate your design process and final solutions.

• Q&A: Be prepared to answer in-depth questions about your decisions, process, and challenges encountered.

📝 Enhancement Note: Candidates should prepare to discuss their experience with AI-specific UX challenges and demonstrate their ability to translate complex technical concepts into user-friendly designs.

📌 Application Steps

To apply for this UX Designer position:

• Submit your resume and a strong, curated portfolio through the provided application link.

• Portfolio Customization: Tailor your portfolio to highlight relevant projects, focusing on consumer mobile/web apps, complex systems, and ideally, any experience with AI or non-deterministic products. Clearly showcase your Figma skills and end-to-end design process.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, key skills in UX design, Figma proficiency, and any experience with AI or HCI. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, especially for AI-related challenges, and prepare specific examples from your portfolio to discuss during interviews.

• Company Research: Understand Bjak's mission to build AI-native applications and their focus on user trust and control. This will help tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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