UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Big Happy

Location: New York, New York, United States

Job Type: FULL_TIME

Category: Creative & Media / Art & Design / Software

Date Posted: 2026-08-12T20:31:03

Experience Level: 2-5 years

🚀 Role Summary

• Design and deliver intuitive user experiences for a suite of products supporting the entire campaign lifecycle, catering to diverse user roles such as Sellers, Strategists, Account Managers, and Finance teams.

• Collaborate closely with Product and Engineering to translate complex workflows into user-friendly, efficient, and effective digital solutions that simplify user tasks.

• Own the end-to-end design process for features, from initial discovery and user research through to final delivery, with guidance from the UX Manager.

• Contribute to the growth and consistency of the Big Happy Design System by developing new patterns and refining existing components.

📝 Enhancement Note: This role emphasizes a holistic approach to UX design, focusing on the impact of work on users and the ability to collaborate effectively, rather than solely on the quantity of screens designed. The target user base is broad, requiring an understanding of diverse professional needs within the campaign lifecycle.

📈 Primary Responsibilities

• Translate complex business workflows and user needs into intuitive UX and UI solutions that enhance operational efficiency.

• Develop comprehensive user flows, wireframes, high-fidelity mockups, and interactive prototypes to visualize and iterate on design concepts.

• Craft polished, production-ready interfaces that align with and contribute to the Big Happy Design System, ensuring visual consistency and brand integrity.

• Design seamless end-to-end experiences that consider the entire user journey across multiple product touchpoints.

• Iterate on designs based on stakeholder feedback, usability testing findings, and evolving business requirements.

• Partner closely with Product Managers and Engineers throughout the design and development lifecycle, ensuring design intent is maintained through implementation.

• Present design work clearly and confidently, articulating the rationale behind design decisions to cross-functional teams and stakeholders.

• Proactively ask thoughtful questions to thoroughly understand user pain points, business objectives, and technical constraints before proposing solutions.

• Contribute to and help maintain the Big Happy Design System, identifying opportunities for improvement and proposing new patterns.

• Continuously expand UX knowledge through industry research, professional development, and experimentation with new design tools and methodologies, including AI-powered workflows.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on cross-functional collaboration, iterative design processes, and the strategic contribution to a design system, which are critical for a mature product development environment. The expectation to explore AI-powered workflows indicates a forward-thinking approach to design tools and efficiency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 2–3 years of dedicated UX/Product Design experience, with a proven track record of designing end-to-end user experiences for digital products.

Required Skills:

• Strong proficiency in UX principles, interaction design, and visual design, with the ability to produce polished, production-ready interfaces.

• Demonstrated experience in creating user flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Proven ability to present design work effectively, articulate design decisions, and incorporate feedback from diverse stakeholders.

• Experience collaborating closely with Product Managers and Engineers throughout the design and development process.

• Experience working within and contributing to a design system, understanding its importance for consistency and efficiency.

• Proficiency with Figma for design and prototyping.

• A strong curiosity for learning and a commitment to continuous professional growth as a designer. Preferred Skills:

• Experience designing accessible platforms (WCAG compliance).

• Familiarity with modern prototyping tools beyond Figma.

• Experience in industries or with products related to campaign management, advertising technology, or sales enablement.

• Exposure to AI-powered design workflows and tools.

📝 Enhancement Note: The experience requirement is specific (2-3 years), indicating a mid-level role. The preference for accessibility experience and familiarity with AI tools suggests the company values inclusive design and embraces emerging technologies to enhance design efficiency.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating end-to-end UX/Product Design projects.

• Clearly articulate the problem statement, user research conducted, design process, and the rationale behind key design decisions.

• Highlight your specific contributions to each project, especially in cross-functional collaboration with Product and Engineering.

• Include examples of user flows, wireframes, mockups, and interactive prototypes, illustrating the evolution of the design.

• Present quantifiable outcomes or impact where possible, demonstrating how your designs solved user problems and met business goals. Process Documentation:

• For each case study, detail the discovery phase, including user research methods and synthesis.

• Illustrate the iterative design process, showing how feedback was incorporated through wireframing, prototyping, and user testing.

• Document your contribution to or interaction with a design system, showcasing its application in your work.

• Explain how you partnered with Product Management and Engineering, detailing communication and collaboration strategies.

📝 Enhancement Note: The portfolio is crucial for this role, serving as the primary evidence of practical design skills, process, and collaborative ability. Case studies should focus on demonstrating problem-solving and impact, aligning with the company's emphasis on user experience and business goals.

💵 Compensation & Benefits

Salary Range: $85,000 - $105,000 USD per year. This range represents the total compensation, including base salary and potential bonuses.

Benefits:

• Comprehensive Healthcare, Dental, and Vision insurance plans.

• Unlimited Paid Time Off (PTO) policy, allowing employees to take time off as needed.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) with a company match program.

• Participation in Big Happy’s stock program, offering equity in the company.

• Paid Parental Leave for new parents.

• Half Day Fridays, providing an extended weekend (excluding Q4).

• Access to "Team Happy camaraderie" for professional development and networking.

• A supportive workplace culture focused on individual contribution and value.

Working Hours: Full-time position, with an expected 40 hours per week. The hybrid work arrangement allows for 3 days per week in the office.

📝 Enhancement Note: The salary range is competitive for a UX Designer with 2-3 years of experience in New York City. The benefits package is robust, with particular emphasis on flexibility (Unlimited PTO, Half Day Fridays) and long-term incentives (stock program). The hybrid model requires 3 days in-office, indicating a need for local presence.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software / Advertising Technology. Big Happy operates within the technology sector, providing products that support the campaign lifecycle, likely within the advertising, marketing, or sales technology space. This context implies a fast-paced, data-driven, and innovative environment.

Company Size: The company appears to be growing, with a defined department (Creative) and a reporting structure (UX Manager). The mention of a "growing suite of products" suggests a dynamic stage of development.

Founded: The founding date is not explicitly provided, but the company's focus on evolving products indicates a company that is established enough to have existing user bases and workflows but still agile enough for growth and innovation.

Team Structure:

• The UX Designer will be part of the Creative department, reporting directly to the UX Manager.

• The role involves close collaboration with Product Management and Engineering teams, indicating a cross-functional team structure common in agile software development.

• The emphasis on "Team Happy camaraderie" suggests a culture that values teamwork, mutual support, and shared learning experiences. Methodology:

• Design decisions are driven by a deep understanding of user needs, business goals, and technical constraints, emphasizing a balanced approach to product development.

• A strong emphasis is placed on iterative design, incorporating feedback from stakeholders and usability findings to refine solutions.

• The company values curiosity, open communication, and collaborative problem-solving, fostering an environment where diverse ideas are welcomed.

• There is a proactive approach to improving workflows and exploring new technologies, such as AI-powered design tools, to enhance efficiency and communication.

Company Website: https://bighappy.co

📝 Enhancement Note: Big Happy's culture appears to value collaboration, user-centricity, and continuous improvement. The hybrid work model and emphasis on camaraderie suggest a desire to balance remote flexibility with in-person team cohesion. The company's focus on the "campaign lifecycle" points to a B2B SaaS environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer. It requires a solid foundation of 2-3 years of experience and the ability to independently own features from discovery to delivery, albeit with guidance from a UX Manager. This level signifies a transition from foundational execution to more strategic design thinking and project ownership.

Reporting Structure: The UX Designer reports directly to the UX Manager, providing a clear line of mentorship and oversight. Day-to-day collaboration will be heavily integrated with Product Managers and Engineers, forming agile, cross-functional project teams.

Operations Impact: The UX Designer's impact is measured by the effectiveness of the user experience in simplifying complex workflows, enhancing user productivity, and contributing to the overall success of Big Happy's products within the campaign lifecycle. Success is tied directly to user adoption, satisfaction, and the efficiency gains achieved through thoughtful design.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas of UX, such as user research, interaction design for complex systems, or accessibility design. Exposure to AI-powered design tools will foster growth in leveraging cutting-edge technology.

• Design System Leadership: Potential to take on more responsibility within the Big Happy Design System, contributing to its architecture, governance, and evolution.

• Project Ownership: Progression to owning larger, more complex features or entire product areas, potentially leading to a Senior UX Designer role.

• Cross-functional Leadership: Developing stronger partnerships with Product and Engineering, potentially influencing product strategy from a design perspective.

📝 Enhancement Note: The growth path suggests a focus on both deepening technical design skills and increasing strategic influence within product development. The company's emphasis on learning and collaboration indicates a supportive environment for career progression.

🌐 Work Environment

Office Type: Hybrid work environment, requiring 3 days per week in the New York City office. This setup aims to balance the flexibility of remote work with the benefits of in-person collaboration and team building.

Office Location(s): New York City, with a specific address at 28 West 44th Street, New York, NY 10036. This central location offers accessibility to public transportation and amenities.

Workspace Context:

• The office environment is designed to foster collaboration, with opportunities for informal discussions, brainstorming sessions, and team interactions.

• Designers will have access to modern design tools and technology, including Figma and potentially other advanced prototyping or AI-assisted design software.

• The close proximity to Product and Engineering teams within the office space facilitates seamless communication and real-time problem-solving.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. The "Half Day Fridays" policy offers a benefit that enhances work-life balance, particularly outside of the Q4 period.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, requiring a balance between personal flexibility and in-office engagement. The NYC location is a significant factor for candidates considering commuting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, interest, and cultural fit.

• Portfolio Review & Design Challenge: Candidates will likely present their portfolio, discussing 1-2 key case studies in detail. A design challenge, either take-home or live, may be administered to assess problem-solving skills and design process.

• Hiring Manager Interview: A more in-depth discussion with the UX Manager to evaluate design philosophy, collaboration style, and experience with complex systems.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration capabilities and ability to integrate into existing team workflows.

• Final Interview: Potentially a discussion with a senior leader or executive to confirm alignment with company values and strategic vision.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end design process, problem-solving skills, and impact. Prioritize projects that align with the complexity of Big Happy's products (e.g., B2B SaaS, workflow optimization).

• Tell a Story: Structure your presentation around a narrative for each case study. Clearly define the problem, your role, the process you followed, the challenges encountered, the solutions you designed, and the outcomes achieved.

• Highlight Collaboration: Emphasize how you worked with Product and Engineering. Use specific examples of communication, feedback loops, and joint problem-solving.

• Demonstrate Process: Show your work at different stages – user flows, wireframes, iterations, and final polished UI. Explain why you made certain design choices.

• Quantify Impact: Whenever possible, include metrics or qualitative feedback that demonstrate the success of your designs. If direct metrics aren't available, discuss how you would measure success.

• Design System Focus: If applicable, showcase your experience with design systems, detailing how you contributed to or utilized them.

Challenge Preparation:

• Be prepared to discuss your approach to translating complex business requirements into user-centric designs.

• Practice articulating your design decisions clearly and concisely, anticipating questions about trade-offs and constraints.

• If a take-home challenge is given, manage your time effectively and ensure your submission is well-documented and presented.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also collaboration, communication, and alignment with the company's product and culture. A strong portfolio presentation is critical for demonstrating practical application of UX principles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UX/UI design, wireframing, prototyping, and collaboration. Proficiency is a strict requirement.

• Prototyping Tools: Familiarity with modern prototyping tools beyond Figma is preferred, which could include tools like Principle, ProtoPie, or Adobe XD for more advanced interactions.

• Design System Tools: Experience working with or contributing to design systems, potentially using Figma's component libraries, Storybook, or similar frameworks.

Analytics & Reporting:

• While not explicitly listed as a primary tool for the UX Designer, understanding how to interpret user behavior data from analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) is beneficial for informing design decisions.

• Familiarity with reporting dashboards that track product usage and user engagement. CRM & Automation:

• The role supports products used across the "campaign lifecycle," which often involves CRM systems (like Salesforce) and marketing automation platforms. While direct CRM management might not be required, understanding how UX designs integrate with these systems is valuable.

• Awareness of workflow automation principles as they relate to user experience design.

📝 Enhancement Note: Figma is the core design tool. The company's interest in AI-powered workflows suggests a potential for exploring new tools that enhance efficiency and creativity in the design process. Understanding the broader tech stack and how designs integrate is a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental belief in understanding and prioritizing user needs to drive product development and design decisions.

• Collaboration: A strong emphasis on working together across teams (Product, Engineering, Creative) to achieve shared goals. Open communication and mutual respect are key.

• Curiosity & Learning: A culture that encourages asking questions, challenging assumptions, and continuously seeking new knowledge and skills, particularly in design trends and technology.

• Efficiency & Impact: A drive to create solutions that not only meet user needs but also improve workflows and deliver tangible business results. Designs are valued for their effectiveness and efficiency.

• Ownership: Taking responsibility for features from conception through delivery, demonstrating accountability and a commitment to quality.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within project teams, working hand-in-hand with Product Managers and Engineers from the outset.

• Open Feedback Culture: Encouragement of constructive feedback and open discussion to refine designs and processes.

• Knowledge Sharing: A willingness to share learnings, best practices, and insights, fostering collective growth within the design and product teams.

📝 Enhancement Note: The company culture values a blend of analytical rigor (user needs, business goals, efficiency) and creative collaboration. The emphasis on "Team Happy camaraderie" suggests a positive and supportive team dynamic.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Diverse User Needs: Designing for a wide range of users within the campaign lifecycle, each with potentially conflicting needs and workflows. This requires strong user research and prioritization skills.

• Integrating with Complex Systems: Ensuring seamless user experiences that connect effectively with underlying business logic and potentially legacy systems.

• Maintaining Design System Consistency: As the product suite grows, ensuring that new features and updates adhere to the design system while allowing for necessary innovation.

• Pace of Development: Working in a fast-paced environment that requires quick iteration while maintaining design quality and strategic thinking.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to refine skills in areas like advanced prototyping, complex user research methodologies, and accessibility standards.

• Emerging Technologies: Exposure to and practical application of AI-powered design tools and workflows, staying at the forefront of design innovation.

• Design System Contribution: Potential to grow into a role with more significant influence over the company's design system strategy and governance.

• Mentorship: Guidance from the UX Manager and collaboration with experienced Product Managers and Engineers.

📝 Enhancement Note: The challenges presented are typical for a growing SaaS company with a complex product offering. The growth opportunities are geared towards deepening expertise and increasing strategic impact within the design and product organizations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate a highly complex business process into a simple, intuitive user interface. What was your process, and what were the key challenges?" (Prepare with a case study showcasing workflow simplification.)

• "How do you approach balancing user needs with business goals and technical constraints? Can you provide an example?" (Focus on your decision-making framework and trade-offs.)

• "Walk us through your process for contributing to or utilizing a design system. What are the benefits and challenges?" (Highlight your understanding of design system principles and practical application.)

• "Imagine you're tasked with designing a new feature for our campaign management product. What would be your first steps, and how would you collaborate with Product and Engineering?" (Outline your discovery, ideation, and collaboration strategy.) Company & Culture Questions:

• "What interests you about Big Happy and our products?" (Research the company's mission, products, and target market thoroughly.)

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Provide examples of your communication and teamwork skills.)

• "How do you stay updated on the latest UX trends and technologies, such as AI in design?" (Showcase your commitment to continuous learning.) Portfolio Presentation Strategy:

• Concise Storytelling: For each case study, aim for a 5-10 minute overview that clearly articulates the problem, your solution, and the impact.

• Visual Emphasis: Use clear, high-quality visuals of your work. Annotate key screens or flows to explain specific design decisions.

• Interactive Prototype Demo: If possible, have an interactive prototype ready to demonstrate key user flows and interactions.

• Focus on "Why": Be prepared to explain the rationale behind every significant design choice you made.

• Be Ready for Questions: Anticipate questions about your process, challenges, and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating a clear, user-centered design process, strong collaborative skills, and an understanding of how design contributes to business objectives in a B2B SaaS context.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on Big Happy's careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate your experience with complex workflows, B2B SaaS products, and collaboration with Product/Engineering. Ensure your case studies clearly articulate your process and impact.

• Resume Optimization: Ensure your resume clearly states your 2-3 years of relevant experience and lists proficiency in Figma and other key skills mentioned in the job description. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and collaborative style. Prepare to discuss specific examples from your portfolio and how you would approach challenges at Big Happy.

• Company Research: Thoroughly research Big Happy, its products, target audience, and company culture. Understand their position in the market and their mission to better align your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.