UX Designer

📍 Job Overview

Job Title: UX Designer

Company: AAPC

Location: Salt Lake City, Utah, United States (Remote)

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: April 14, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on shaping the future of AAPC's digital products through strategic UX design, from initial concept to iterative improvement.

• The UX Designer will be responsible for the entire product development lifecycle, ensuring seamless integration between user needs and business objectives.

• A key aspect involves leveraging data through A/B testing and usability studies to drive conversion, engagement, and member satisfaction.

• This position requires strong collaboration with product, marketing, and engineering teams to deliver high-quality, user-centric digital experiences.

📝 Enhancement Note: Given the company's focus on digital products for member learning and career advancement, this UX Designer role is critical for driving user engagement and retention within the healthcare training and certification space. The emphasis on "generalist" and "ambiguous problems" suggests a dynamic environment where strategic thinking and end-to-end ownership are highly valued.

📈 Primary Responsibilities

• Translate ambiguous problems and early-stage concepts into detailed user flows, wireframes, interactive prototypes, and testable hypotheses.

• Own the user experience (UX) across the full product development lifecycle, encompassing discovery, strategy, design, launch, and post-launch iteration.

• Design and execute comprehensive A/B tests and usability studies to systematically improve key metrics such as conversion rates, user engagement, and overall member satisfaction.

• Partner closely with product management and marketing teams to ensure alignment between experience design, member needs, and overarching business goals.

• Collaborate effectively with engineering teams to ensure the successful implementation of UI designs with meticulous attention to detail and quality.

• Contribute to the development, maintenance, and evolution of AAPC's design system and component library within Figma, ensuring brand consistency and design efficiency.

• Bring a strong point of view on design excellence and possess the craft to execute high-fidelity designs that resonate with users.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX design, requiring the candidate to be proficient in both strategic thinking and detailed execution. The emphasis on A/B testing and data-informed iteration suggests a mature product development process where empirical evidence guides design decisions.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience, is typically expected for a role of this nature.

Experience:

• A minimum of 4+ years of professional UX design experience, gained either in-house or within an agency setting.

• Demonstrated experience in end-to-end product design, from initial ideation through to launch and iteration.

Required Skills:

• Strategic UX Design: Ability to translate complex business needs and user problems into intuitive and effective user experiences.

• Figma Proficiency: Expert-level command of Figma for wireframing, prototyping, design system management, and collaboration.

• A/B Testing & Data-Informed Design: Hands-on experience designing, conducting, and analyzing A/B tests and usability studies to optimize user flows and conversion rates.

• User Flows & Wireframing: Skill in creating clear and logical user flows, detailed wireframes, and interactive prototypes to communicate design concepts.

• Communication & Presentation: Strong written and verbal communication skills, with the ability to articulate design rationale and present complex ideas effectively to non-design stakeholders.

• Intellectual Curiosity: A proactive and inquisitive mindset, with a drive to ask insightful questions and independently pursue answers to complex problems.

• Product Development Cycles: Understanding of full product development lifecycles, including agile methodologies.

Preferred Skills:

• A/B Testing Platforms: Experience with specific A/B testing tools such as VWO (Visual Website Optimizer) or similar platforms.

• Jira & Agile Workflows: Familiarity with Jira for project management and experience working within agile product development environments.

• Emerging Technologies: Comfort or experience working with code, AI-assisted prototyping tools (e.g., Cursor, Windsurf), or understanding of low-code/no-code solutions.

• Cross-Industry Experience: Agency background or experience designing for multiple industries or verticals, demonstrating adaptability.

• Domain Knowledge: Exposure to or familiarity with the healthcare industry, professional associations, or membership-based organizations.

📝 Enhancement Note: The emphasis on "expert-level Figma skills" and "hands-on experience with A/B testing" are critical requirements. The "nice to have" section offers opportunities for candidates to highlight specialized skills that can differentiate them, particularly experience with specific testing platforms or domain knowledge in healthcare/associations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Thinking: Showcase examples where you identified a business problem or user need and developed a strategic UX approach to address it.

• End-to-End Process: Clearly illustrate your involvement across the entire design lifecycle for at least 2-3 significant projects, detailing your specific contributions from discovery to iteration.

• Visual Execution: Demonstrate strong visual design skills and brand consistency, even if the role is not primarily UI-focused. Show how your designs are aesthetically pleasing and functional.

• Data-Driven Iteration: Include case studies that highlight how you used A/B testing, usability studies, or other data sources to inform design decisions and demonstrate measurable improvements in key metrics (e.g., conversion, engagement).

• Problem-Solving: Present complex problems you've tackled and explain your thought process, design solutions, and the outcomes achieved.

Process Documentation:

• User Research & Discovery: Examples of how you've conducted user research, synthesized findings, and translated them into actionable design requirements.

• Wireframing & Prototyping: Showcase your ability to create clear wireframes and interactive prototypes to articulate user flows and interaction design.

• Usability Testing & Iteration: Detail your approach to planning, conducting, and analyzing usability tests, and how you've iterated on designs based on feedback and data.

• Design System Contributions: If applicable, illustrate contributions to or utilization of design systems and component libraries, demonstrating an understanding of scalability and consistency.

📝 Enhancement Note: The portfolio is paramount for this role, serving as the primary evidence of a candidate's capabilities. Applicants should focus on projects that clearly demonstrate strategic thinking, a complete design process, and measurable impact driven by data. Explicitly showing how A/B tests were designed and the resulting improvements will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

The estimated salary range for a UX Designer with 4+ years of experience in Salt Lake City, Utah (even for a remote role targeting US-based candidates) typically falls between $90,000 - $120,000 USD per year. This estimate is based on industry benchmarks for mid-level UX Designers in tech-forward regions, considering the cost of living and demand for skilled UX professionals. Factors such as specific skills, interview performance, and the candidate's location within the US may influence the final offer.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Providing robust health coverage for employees and their families.

• Health Savings Account (HSA): A tax-advantaged savings account to help cover qualified medical expenses.

• Generous Paid Time Off (PTO) and Paid Holidays: Offering ample time for rest, relaxation, and personal pursuits.

• 401(k) Retirement Plan: Supporting long-term financial security with a company-sponsored retirement savings plan.

• Fully Remote Work Environment: Flexibility to work from anywhere within the United States, promoting work-life balance and autonomy.

Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week.

• The fully remote nature of the role offers flexibility in scheduling, though core collaboration hours with the team may be required.

📝 Enhancement Note: The salary range is an estimate for a US-based remote role. Salary offers can vary significantly based on the candidate's demonstrated experience, specific skill set, and negotiation. The benefits package is comprehensive and attractive, particularly the fully remote aspect which is a significant perk for many professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Training, Certification, and Solutions Association (specifically focused on medical coding and revenue cycle management).

Company Size: AAPC is a significant player, indicated by its description as the "world's largest and fastest-growing," likely placing it in the mid-to-large enterprise category (e.g., 200-500+ employees, though precise figures aren't given). This size suggests established processes but also room for agile development and impact.

Founded: Founded with a mission to serve the healthcare coding and revenue cycle management community, AAPC has a history rooted in professional development and certification.

Team Structure:

• The UX Designer will report to a "senior UX/CX leader," indicating a dedicated design function within the organization.

• Collaboration is expected across "product, marketing, and engineering" teams, highlighting a cross-functional GTM (Go-To-Market) approach.

Methodology:

• Data-Driven Design: A strong emphasis on A/B testing and data analysis to inform design decisions and measure impact.

• Agile Development: Implied through collaboration with engineering and the mention of Jira, suggesting iterative product development cycles.

• User-Centricity: The core of the role is understanding member needs and translating them into world-class digital experiences.

Company Website: https://www.aapc.com/

📝 Enhancement Note: AAPC's focus on healthcare training and certification means the digital products are crucial for their members' professional growth. This context implies that the UX Designer will have a direct impact on career advancement and learning outcomes for a large professional community. The company values (DRIVEN, HUMBLE, TRANSPARENT, SUPPORTIVE, INNOVATIVE) should be considered when evaluating cultural fit.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer, requiring 4+ years of experience. It offers significant ownership and autonomy, bridging the gap between junior and senior roles. The scope includes strategic input and end-to-end product ownership, which is excellent for career development.

Reporting Structure: The UX Designer reports to a senior UX/CX leader, providing mentorship and guidance. This structure allows for development under experienced leadership while also fostering independent contribution.

Operations Impact: The UX Designer's work directly influences the digital learning and career advancement platforms used by AAPC's members. Success in this role means improving member satisfaction, increasing engagement with digital products, and potentially driving conversion rates for training and certification offerings. This has a direct impact on member retention and the overall success of AAPC's digital strategy.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like conversion optimization, advanced usability testing, or contributing significantly to design system architecture.

• Leadership Potential: With demonstrated success and strategic contribution, there's potential to move into a Senior UX Designer role, lead design initiatives, or even transition into UX management.

• Cross-Functional Expertise: Gaining deeper understanding of product management, marketing strategies, and engineering processes within the healthcare association sector.

• Mentorship: Learning from a senior UX/CX leader and potentially mentoring junior designers in the future.

📝 Enhancement Note: This role offers a clear path for growth, especially for individuals who excel at driving measurable results through data-informed design and strategic thinking. The "generalist" nature of the role allows for broad skill development, which is valuable for long-term career progression in UX.

🌐 Work Environment

Office Type: Fully Remote. This means the primary work environment is a home office setup, providing significant flexibility.

Office Location(s): While the role is remote, the company headquarters are in Salt Lake City, Utah. The role is open to candidates located within the United States.

Workspace Context:

• Autonomy and Flexibility: The remote nature allows for a high degree of control over the work environment and schedule.

• Digital Collaboration Tools: Expect to heavily utilize tools like Figma, Slack, Zoom, and potentially project management software (like Jira) for seamless interaction with distributed teams.

• Cross-Functional Interaction: Regular collaboration with product managers, marketers, and engineers, requiring strong digital communication skills and the ability to build rapport remotely.

• Focus on Craft: The environment values design quality and strategic thinking, encouraging deep work and attention to detail.

Work Schedule:

• Typically 40 hours per week.

• While remote, adherence to core business hours for team collaboration and meetings is generally expected, though specific timings may offer flexibility.

📝 Enhancement Note: The fully remote aspect is a key feature, demanding strong self-discipline and excellent asynchronous communication skills. Candidates should be comfortable working independently and proactively engaging with their remote colleagues.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation & Discussion: A session where you will present your portfolio, walking through key projects, your design process, and the impact of your work. Expect in-depth questions about your strategic thinking, problem-solving approach, and data utilization.

• Skills-Based Interview: May include technical questions related to UX methodologies, Figma, A/B testing, and user research. You might be asked to discuss specific design challenges or scenarios.

• Cross-Functional Interviews: Conversations with members of the Product, Marketing, or Engineering teams to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Potentially with the senior UX/CX leader or a hiring manager to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best showcase your end-to-end process, strategic thinking, and data-driven approach. Prioritize quality over quantity.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process, key decisions made (and why), challenges overcome, and the measurable outcomes (use metrics!).

• Highlight Data & Iteration: Explicitly detail how you used A/B testing, usability studies, or other data to inform your design choices and demonstrate impact. Quantify results whenever possible.

• Showcase Figma Mastery: Be prepared to discuss your Figma workflow, your approach to design systems, and how you use it for collaboration and prototyping.

• Prepare for "Why": Be ready to explain the rationale behind every design decision you made.

Challenge Preparation:

• Hypothetical Design Challenge: You might be given a problem statement and asked to outline your approach, conduct a mini-user research plan, or sketch initial concepts. Focus on your process and how you'd gather information.

• Case Study Deep Dive: Be prepared to answer detailed questions about a case study from your portfolio, including potential alternative solutions or what you would do differently with more time/data.

• Stakeholder Communication: Practice articulating design concepts and trade-offs to non-designers, focusing on business value and user benefit.

📝 Enhancement Note: The portfolio review is critical. Candidates should prepare a compelling narrative for each project, emphasizing their strategic contribution and the measurable impact of their design work, particularly any A/B testing outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, design system management, and team collaboration. Expert-level proficiency is required.

• Prototyping Tools: Figma's built-in capabilities, or potentially other tools if used for specific advanced prototyping needs.

• User Research Tools: Platforms for conducting usability studies, surveys, and interviews (e.g., UserTesting.com, SurveyMonkey, Typeform, or internal tools).

Analytics & Reporting:

• A/B Testing Platforms: Experience with tools like VWO (Visual Website Optimizer) is preferred. Other platforms like Optimizely, Google Optimize, or internal testing frameworks are also relevant.

• Web Analytics: Familiarity with tools like Google Analytics or Adobe Analytics to understand user behavior and track conversions.

• Data Visualization Tools: Potentially tools for creating dashboards or reports (e.g., Tableau, Power BI), though this might be more of a collaborative function.

CRM & Automation:

• Jira: Preferred for project management, bug tracking, and agile workflow management.

• Product Management Tools: Experience with tools that facilitate roadmap planning and feature prioritization.

• Collaboration Platforms: Slack, Microsoft Teams, Zoom for real-time communication and virtual meetings.

📝 Enhancement Note: Figma is the non-negotiable core tool. Proficiency in A/B testing platforms is also highly valued. Candidates should be prepared to discuss how they leverage data from these tools to inform their design decisions.

👥 Team Culture & Values

Operations Values:

• DRIVEN: Taking initiative, self-starting, and being motivated to achieve ambitious goals in product development and user experience improvement.

• HUMBLE: Openness to feedback, continuous learning, and a willingness to adapt designs based on data and user insights.

• TRANSPARENT: Honest communication regarding design challenges, progress, and outcomes with cross-functional teams and stakeholders.

• SUPPORTIVE: Collaborating effectively with product, marketing, and engineering, offering constructive feedback, and contributing to a positive team environment.

• INNOVATIVE: Bringing fresh ideas, exploring new design approaches, and finding creative solutions to user problems within the healthcare training domain.

Collaboration Style:

• Cross-Functional Integration: Working closely with Product Managers to define requirements, Marketing for campaign alignment, and Engineering for seamless implementation.

• Data-Informed Dialogue: Engaging in discussions grounded in A/B test results and user feedback to collectively make informed product decisions.

• Design System Adherence & Evolution: Collaborating on maintaining and improving the design system to ensure consistency and efficiency across all digital products.

• Remote Teamwork: Proactive communication and engagement in virtual meetings and asynchronous channels to foster a cohesive remote team environment.

📝 Enhancement Note: The company values are deeply integrated into the expected behaviors and approach to work. Candidates should reflect on how their own work style aligns with being DRIVEN yet HUMBLE, TRANSPARENT, SUPPORTIVE, and INNOVATIVE.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Ambiguity and Execution: Navigating early-stage, undefined product concepts while also delivering polished, testable designs and shipping high-quality UI.

• Data Interpretation for Design: Effectively translating A/B test results and user feedback into actionable design improvements, especially when data might be inconclusive or conflicting.

• Cross-Functional Alignment: Ensuring consistent vision and buy-in from Product, Marketing, and Engineering teams, who may have different priorities or perspectives.

• Evolving Design System: Contributing to and maintaining a design system in a fast-paced environment, ensuring it remains scalable and user-friendly.

Learning & Development Opportunities:

• Deep Dive into Healthcare EdTech: Gaining specialized knowledge in the unique UX challenges and opportunities within the healthcare training and professional association sector.

• Advanced A/B Testing & CRO: Becoming an expert in conversion rate optimization through rigorous testing and data analysis.

• Product Strategy Influence: Growing influence in shaping product strategy by consistently demonstrating the value of user-centered design backed by data.

• Figma Advanced Features: Exploring and mastering advanced Figma capabilities for complex prototyping, design system management, and team efficiency.

📝 Enhancement Note: The challenges presented are typical for a dynamic product environment. Candidates who can demonstrate resilience, strong analytical skills, and a proactive approach to problem-solving will be well-suited. The growth opportunities are substantial for someone looking to specialize in edtech UX or CRO.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you took an ambiguous problem and translated it into a clear product strategy and user experience. What was your process?" (Focus on discovery, hypothesis generation, and initial design outputs.)

• "How do you approach A/B testing? Walk me through a test you designed, the hypothesis, the results, and what you learned or iterated on." (Emphasize data, methodology, and impact.)

Company & Culture Questions:

• "Based on our values (DRIVEN, HUMBLE, TRANSPARENT, SUPPORTIVE, INNOVATIVE), how do you see yourself contributing to the AAPC team?" (Align your experiences with their stated values.)

• "How do you handle feedback on your designs, especially if you disagree with it?" (Showcase humility and collaborative spirit.)

Portfolio Presentation Strategy:

• Structure: For each project, follow a clear narrative: Problem -> Your Role -> Process/Solution -> Results/Impact.

• Quantify Impact: Use numbers to show how your work improved metrics (e.g., "Increased conversion by 15%", "Reduced task completion time by 20%").

• Explain "Why": Be ready to defend your design decisions, linking them back to user needs, business goals, or data insights.

• Figma Demonstration: If possible, be ready to show key Figma files or walk through specific interactive prototypes.

• Conciseness: Respect the allotted time. Focus on the most impactful aspects of your work.

📝 Enhancement Note: Preparation should heavily focus on framing past projects through the lens of AAPC's values and the specific requirements of the role, particularly the strategic, data-driven, and end-to-end aspects of UX design.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the AAPC careers portal.

• Portfolio Customization: Ensure your portfolio prominently features 2-3 projects that best demonstrate your end-to-end UX process, strategic thinking, and data-driven iteration, ideally highlighting A/B testing successes.

• Resume Optimization: Tailor your resume to highlight quantifiable achievements, specific UX methodologies used, proficiency in Figma, and experience with A/B testing and user research. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process and outcomes clearly and concisely, preparing specific examples that align with AAPC's company values and the role's emphasis on data and strategy.

• Company Research: Thoroughly research AAPC, its mission in healthcare training and certification, and its digital product offerings to demonstrate genuine interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.