UX Designer - AI

📍 Job Overview

Job Title: UX Designer - AI

Company: MeridianLink

Location: United States

Job Type: Full-Time

Category: UX/Product Design

Date Posted: June 05, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Design and optimize user experiences for digital financial products, with a strong emphasis on online loan and bank account applications, leveraging AI-powered UX processes.

• Create intuitive, visually engaging, and user-friendly interfaces that align with business goals and user needs, ensuring a seamless and delightful user journey.

• Collaborate closely with product managers, engineers, and clients to iterate on and refine design solutions, ensuring high-quality implementation and stakeholder alignment.

• Utilize expert-level Figma capabilities to build scalable design systems, components, and workflows, contributing to design efficiency and consistency.

• Experiment with and apply emerging AI-assisted design workflows, understanding project outlines, inputs, and artifacts to effectively leverage AI tools for enhanced design processes.

📝 Enhancement Note: This role is positioned within the Product organization, highlighting a strong focus on the end-to-end product lifecycle and its impact on user experience. The emphasis on AI-powered UX processes suggests a forward-thinking design team actively exploring innovative solutions for the financial services sector.

📈 Primary Responsibilities

• Design, prototype, and test user experiences for digital financial products, with a specific focus on optimizing online loan and bank account applications to enhance user flow and conversion rates.

• Develop intuitive, visually engaging, and user-friendly interfaces that align with both business objectives and user needs, ensuring a consistent and delightful brand experience.

• Foster close collaboration with product managers, engineers, and clients throughout the design lifecycle, actively participating in iteration and refinement of design solutions.

• Present design concepts, rationale, and decisions clearly and persuasively to internal stakeholders, ensuring understanding and buy-in for proposed user experience enhancements.

• Engage actively in grooming and refinement sessions with development teams to guarantee the high-quality implementation of design specifications and user experience standards.

• Produce storyboards, high-fidelity prototypes, and templates using design tools for effective user testing, client demonstrations, and stakeholder reviews.

• Conduct thorough reviews of proposed product changes to ensure alignment with established UX standards, providing actionable recommendations for improvements and user experience optimization.

• Leverage expert-level Figma capabilities to create and maintain scalable design systems, reusable components, and efficient workflows, promoting design consistency and speed.

• Utilize automation and integration tools, such as Make, to enhance design efficiency and streamline the design-to-development handover process, improving overall team productivity.

• Contribute to and experiment with AI-assisted design workflows, demonstrating an understanding of project outlines, inputs, and artifacts required to effectively run AI tools like Claude Code for design optimization.

📝 Enhancement Note: The responsibilities emphasize a blend of core UX design principles with a strong focus on application design within the financial services domain. The explicit mention of AI tools (Claude Code) and automation (Make) indicates a strategic initiative to integrate cutting-edge technologies into the design process, requiring candidates to be adaptable and forward-thinking.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or a related field; or equivalent practical experience.

Experience: 5+ years of relevant professional experience in UX/UI design, with a proven track record of designing and delivering successful digital products, particularly within complex workflow environments.

Required Skills:

• Expert-level proficiency in Figma, including advanced features such as component libraries, design systems, variant creation, and complex prototyping.

• Strong portfolio showcasing a breadth of UX/UI design projects, with a focus on user-centered design principles, problem-solving, and visual design execution.

• Demonstrated ability to design and optimize user experiences for online applications, with a specific understanding of financial services or lending workflows.

• Experience with user research methodologies, usability testing, and incorporating feedback to iterate on design solutions.

• Proven ability to collaborate effectively with cross-functional teams, including product managers, engineers, and stakeholders, to drive design initiatives.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale and influence decision-making.

• Understanding of accessibility standards (WCAG) and how to apply them in design solutions to ensure inclusivity. Preferred Skills:

• Experience with Axure or similar advanced prototyping tools.

• Working knowledge of automation tools (e.g., Make, Zapier) and their integration into design and development workflows.

• Familiarity with AI-powered design tools and processes, including understanding prompts, inputs, and artifacts for tools like Claude Code.

• Experience in contributing to or managing design systems that support multiple products or platforms.

• Background in visual design and a strong aesthetic sense, with the ability to create polished and engaging interfaces.

• Experience within the financial services or lending industry.

📝 Enhancement Note: The emphasis on "expert-level proficiency in Figma" and preference for "Axure" suggests the company values deep technical mastery of design tools. The inclusion of AI tools and automation indicates a desire for candidates who are not only skilled designers but also early adopters of technology that can enhance efficiency and innovation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 comprehensive case studies demonstrating end-to-end UX design process from problem definition to final solution, with a focus on financial applications or complex workflows.

• Clearly articulate the user problems, design challenges, your role, the design process followed, and the impact of your solutions, using data and user feedback to support your claims.

• Highlight specific contributions to design systems, component libraries, or UI pattern development, demonstrating an understanding of scalability and consistency.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups, showcasing versatility in design artifacts.

• Demonstrate experience with user research and testing, detailing how insights were gathered and incorporated into design iterations. Process Documentation:

• Provide evidence of experience in documenting design processes, including user journey mapping, workflow diagrams, and interaction specifications.

• Showcase how you have leveraged design tools to create reusable components and design systems, detailing the process of their creation and maintenance.

• Include examples of how you have collaborated with engineering teams, detailing handoff processes and ensuring design fidelity during implementation.

• Demonstrate an understanding of how to integrate automation tools into design workflows to improve efficiency and reduce manual effort.

📝 Enhancement Note: For a UX role, especially one emphasizing AI and automation, the portfolio should go beyond static visuals. Candidates should highlight their process, problem-solving approach, and quantifiable outcomes. Demonstrating experience with design systems and AI tools will be crucial.

💵 Compensation & Benefits

Salary Range: $84,480 - $133,400 annually.

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance plans to support employee health and well-being.

• Life Insurance and Disability Insurance for added financial security.

• Flexible Paid Time Off and Paid Holidays to encourage work-life balance and employee rejuvenation.

• 401(k) Plan with Company Match to support long-term financial planning and retirement savings.

• Remote Work option, offering flexibility and autonomy to employees.

Working Hours: Standard full-time employment, typically 40 hours per week, with flexibility to manage tasks and projects effectively within a remote setting.

📝 Enhancement Note: The provided salary range is competitive for a UX Designer with 5-10 years of experience in the US market, especially for a fully remote role. The benefits package is standard for a full-time position in the tech industry, with a particular emphasis on health and financial security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) / Software Development. MeridianLink operates within the financial services sector, providing essential technology solutions for mortgage lending, credit union, and bank markets. This industry context means a focus on security, compliance, and user trust is paramount in all product development.

Company Size: MeridianLink is a mid-sized to large company, indicated by its extensive product suite and established presence in the market. This size suggests a structured organization with clear processes, but also potential for agility and growth within specific teams.

Founded: MeridianLink was founded in 1998, indicating a company with significant history and experience in the financial technology space. This longevity suggests stability, a deep understanding of market needs, and a robust product evolution over time.

Team Structure:

• The UX Designer will be part of the UX Design team within the Product organization. This placement signifies a direct connection to product strategy and development.

• The team is likely composed of other UX/UI designers, UX researchers, and potentially product strategists, fostering a collaborative design environment.

• Collaboration is expected to be cross-functional, involving close partnerships with Product Managers and Engineering teams, essential for translating user needs and business goals into functional products. Methodology:

• Data-Driven Design: The role emphasizes using user research, stakeholder input, and data to inform design decisions, aligning with modern product development practices.

• Agile Development: Collaboration with development teams implies working within agile or iterative development cycles, requiring flexibility and adaptability in design processes.

• AI Integration: A key methodology involves exploring and applying AI-assisted design workflows, indicating a commitment to innovation and leveraging new technologies to enhance productivity and user experience.

Company Website: https://www.meridianlink.com/

📝 Enhancement Note: MeridianLink's established presence in FinTech means the UX Designer will work on critical financial workflows where accuracy, usability, and trust are non-negotiable. The company's age suggests stability, while the focus on AI indicates an innovative outlook.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Designer. The requirement of 5+ years of experience, the ability to work independently on moderately complex problems, and the expectation of contributing to larger initiatives point to a designer who can take ownership and drive design outcomes with minimal supervision. The role also involves mentoring or guiding junior designers indirectly through design system contributions and collaboration.

Reporting Structure: The UX Designer will report to a lead within the UX Design team, which is part of the broader Product organization. This structure ensures alignment with product roadmaps and strategy. Collaboration will extend across Product Management and Engineering departments, providing exposure to various facets of product development.

Operations Impact: The UX Designer's impact is directly tied to enhancing the user experience of MeridianLink's digital financial products, particularly loan and account applications. This translates to improved customer satisfaction, increased application completion rates, reduced support inquiries, and ultimately, a stronger market position for MeridianLink's offerings. By integrating AI and automation, the designer can also drive significant efficiency gains for both users and internal teams.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in AI-assisted design, automation integration, and specialized UX for financial services.

• Design Leadership: Potential to become a lead designer, mentor junior team members, or contribute significantly to the evolution of the company's design systems and processes.

• Cross-functional Exposure: Gain deeper insights into product management, engineering, and business strategy through close collaboration.

• Skill Advancement: Continuous learning opportunities through exposure to new AI tools, design methodologies, and industry trends in FinTech UX.

📝 Enhancement Note: The role offers a clear path for growth within a specialized and evolving field of UX design, particularly with the integration of AI. The impact on core financial products means this role is critical to MeridianLink's success.

🌐 Work Environment

Office Type: This is a fully remote position, offering significant flexibility and autonomy. While there might not be a physical office for this specific role, MeridianLink likely maintains corporate offices for other functions.

Office Location(s): MeridianLink is headquartered in the United States, and this role is open to candidates located within the United States. While remote, candidates may be expected to align with specific US time zones for collaboration.

Workspace Context:

• Remote Collaboration: The primary interaction will be through digital collaboration tools (e.g., Slack, Zoom, email, shared design platforms like Figma). Effective asynchronous and synchronous communication is key.

• Tools and Technology: Access to industry-standard design software (Figma, potentially Axure), project management tools, and communication platforms will be provided. The role specifically requires proficiency in Figma and familiarity with automation/AI tools.

• Team Interaction: Regular virtual team meetings, design critiques, and cross-functional syncs will provide opportunities for interaction, feedback, and knowledge sharing.

Work Schedule: The role is full-time, typically 40 hours per week. While remote, candidates are expected to manage their time effectively to meet project deadlines and collaborate with colleagues across different time zones. Some flexibility may be offered, but core working hours for team collaboration will likely be expected.

📝 Enhancement Note: The fully remote aspect is a significant draw. Candidates should be comfortable with digital-first collaboration and possess strong self-management skills. The expectation to align with US time zones is important for remote candidates.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios, focusing on relevant experience, Figma proficiency, and interest in AI.

• Portfolio Review & Design Challenge: Candidates will likely present their portfolio, discussing key projects and design decisions. A practical design challenge, possibly involving a financial workflow or an AI integration concept, may be assigned.

• Hiring Manager/Team Interview: Deeper discussions about design philosophy, problem-solving approach, collaboration style, and experience with AI and automation tools.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration skills and understanding of the product development lifecycle.

• Final Interview: Potentially with a senior leader in Product or Design to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Showcase AI/Automation: Dedicate a section or highlight projects where AI or automation tools were considered or used to enhance user experience or design efficiency.

• Quantify Impact: For each case study, include metrics demonstrating the success of your designs (e.g., increased completion rates, reduced error rates, improved user satisfaction scores).

• Process Clarity: Clearly articulate your design process for each project, emphasizing problem definition, user research, ideation, prototyping, testing, and iteration.

• Figma Mastery: Demonstrate complex Figma usage, such as advanced prototyping, component libraries, and design system contributions.

• Tailor to Finance: If possible, include projects relevant to financial services or complex application design to show domain understanding.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common financial workflows in lending and banking. Research current trends in FinTech UX and AI in design.

• AI Tool Familiarity: Understand how tools like Claude Code work, including the types of inputs and outputs they handle. Think about how AI can augment the design process.

• Problem-Solving: Practice breaking down complex problems into smaller, manageable parts and articulating your thought process clearly.

• Design System Thinking: Be prepared to discuss how you would approach building or contributing to a design system for financial products.

📝 Enhancement Note: The interview process is likely to be thorough, with a strong emphasis on practical skills (Figma, portfolio) and the ability to integrate new technologies like AI into design. Candidates should be prepared to discuss their process and demonstrate their impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency is a core requirement for UI design, prototyping, design systems, and collaborative workflows.

• Axure (Preferred): Experience with advanced prototyping tools like Axure is a plus, indicating a need for high-fidelity and complex interaction design capabilities.

• Adobe Creative Suite (e.g., Photoshop, Illustrator): Standard tools for asset creation and manipulation, often used in conjunction with Figma.

Analytics & Reporting:

• User Analytics Platforms (e.g., Google Analytics, Mixpanel, Amplitude): Understanding how to interpret user data to inform design decisions and measure impact.

• A/B Testing Tools: Familiarity with platforms for testing design variations to optimize user experience.

CRM & Automation:

• Make (formerly Integromat) / Zapier: Working knowledge of automation tools to improve design efficiency and streamline workflows between different applications.

• AI Tools (e.g., Claude Code): Understanding of AI-powered design and coding tools, including how to prompt them effectively and integrate their outputs into the design process.

📝 Enhancement Note: The explicit mention of Figma and Make, alongside AI tools like Claude Code, indicates a modern and efficiency-focused design environment. Candidates should highlight their experience with these specific tools and their understanding of how they integrate into a broader product development ecosystem.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for user needs, ensuring that all design decisions prioritize usability, accessibility, and a positive user experience.

• Innovation & Curiosity: A proactive approach to exploring and adopting new technologies, particularly AI and automation, to enhance design processes and product offerings.

• Collaboration & Partnership: Valuing strong working relationships with product managers, engineers, and stakeholders, fostering an environment of open communication and shared ownership.

• Excellence & Polish: A dedication to delivering high-quality, visually appealing, and meticulously crafted design solutions that reflect the MeridianLink brand.

• Efficiency & Optimization: A drive to streamline workflows, leverage tools effectively, and find innovative ways to improve both the design process and the end product's performance.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with product management to define requirements and with engineering to ensure faithful implementation.

• Design Critiques & Feedback: An open culture of sharing work-in-progress and providing constructive feedback to elevate the quality of designs.

• Knowledge Sharing: Encouraging the sharing of best practices, new tool discoveries, and lessons learned to foster continuous improvement across the design team and beyond.

📝 Enhancement Note: The culture appears to be a blend of traditional design values (user-centricity, excellence) with a forward-looking emphasis on innovation, particularly through AI and automation. Strong collaboration skills are essential for success in this cross-functional environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complex Workflows: The primary challenge involves translating intricate financial services (lending, account applications) into intuitive and user-friendly digital experiences.

• Integrating AI Effectively: Learning to leverage AI tools like Claude Code not just as novelties, but as integral parts of the design process that genuinely enhance efficiency and output quality.

• Balancing Usability, Accessibility, and Aesthetics: Continuously striving to meet high standards across all three critical design dimensions.

• Remote Collaboration Dynamics: Maintaining strong team cohesion and effective communication in a fully remote environment.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become a subject matter expert in AI-assisted design workflows and their application in FinTech.

• Design System Leadership: Potential to take a leading role in expanding and maintaining MeridianLink's design system.

• Industry Exposure: Engaging with emerging trends in financial technology and user experience design, possibly through conferences or online courses.

• Mentorship: Opportunity to learn from experienced product and engineering professionals, and potentially mentor junior designers as the team grows.

📝 Enhancement Note: This role presents a unique opportunity to be at the forefront of AI integration in UX design within the stable FinTech industry. The challenges are significant but offer substantial professional growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex financial workflow for a digital product. What was your process, and what was the outcome?" (Preparation: Prepare a case study focusing on process simplification and quantifiable results.)

• "How would you approach integrating an AI tool like Claude Code into your daily UX design workflow? What are the potential benefits and challenges?" (Preparation: Think about specific use cases for code generation, content creation, or research augmentation. Discuss prompt engineering and validation.)

• "Imagine you're designing a new feature for a loan application. How would you ensure it's both highly usable and meets accessibility standards?" (Preparation: Discuss user research, iterative design, testing with diverse user groups, and relevant accessibility guidelines.) Company & Culture Questions:

• "Why are you interested in MeridianLink and our focus on AI in UX design?" (Preparation: Research MeridianLink's products, mission, and recent news. Connect your interest in AI to their stated goals.)

• "How do you typically collaborate with product managers and engineers? Describe a challenging collaboration and how you navigated it." (Preparation: Prepare examples that showcase your communication, negotiation, and problem-solving skills in cross-functional settings.)

• "How do you stay current with the latest UX design trends and technologies, especially AI?" (Preparation: Mention specific resources, communities, or practices you use for continuous learning.) Portfolio Presentation Strategy:

• Narrative is Key: Structure your presentation around the story of each project – the problem, your role, the process, the solution, and the impact.

• Show, Don't Just Tell: Utilize mockups, prototypes, and user flows to visually demonstrate your design thinking and final output.

• Highlight AI/Automation: Clearly point out any instances where AI or automation played a role in your process or the final product.

• Quantify Results: Whenever possible, present metrics that demonstrate the success of your designs.

• Be Prepared for Questions: Anticipate questions about your design decisions, challenges faced, and how you handled feedback.

📝 Enhancement Note: Interview preparation should heavily emphasize the unique aspects of this role: AI in UX, financial services domain, and remote collaboration. Candidates should be ready to discuss their process and demonstrate their ability to adapt to new technologies.

📌 Application Steps

To apply for this UX Designer - AI position:

• Submit your application through the provided link on Ashby.

• Tailor your resume and cover letter: Highlight your 5+ years of UX design experience, expert Figma skills, experience with financial workflows or complex applications, and any exposure to AI tools or automation.

• Curate your portfolio: Ensure it showcases at least 2-3 detailed case studies that demonstrate your end-to-end design process, problem-solving abilities, and, importantly, any use of AI or automation in your work.

• Prepare for the interview: Research MeridianLink, familiarize yourself with their products, and practice articulating your design process, problem-solving approach, and enthusiasm for AI in UX. Be ready to present your portfolio and discuss specific projects.

• Practice design challenges: If a challenge is anticipated, practice designing solutions for complex workflows and consider how AI could be integrated.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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