UX Designer 3

📍 Job Overview

Job Title: UX Designer 3

Company: Amadeus

Location: Bangalore, India

Job Type: Full-Time

Category: User Experience (UX) Design

Date Posted: 2026-06-24

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Design intuitive and engaging user experiences for airline platforms and digital solutions, focusing on offer and order management, retail innovation, operations, and customer experience.

• Drive the end-to-end design process for small to mid-sized projects, translating user needs and business goals into practical, scalable, and accessible design outputs.

• Collaborate closely with Product Managers, Developers, and QA teams to ensure seamless integration of user-centered design principles into product development cycles.

• Leverage user research insights, analytics data, and established design systems to inform design decisions and continuously iterate on product interfaces.

• Contribute to a collaborative UX team environment, fostering knowledge sharing and the application of best practices in usability, interaction design, and accessibility.

📝 Enhancement Note: While the job title is "UX Designer 3", the responsibilities and experience level suggest a mid-level to senior individual contributor role focused on execution and contribution within a larger UX team, rather than a management position. The emphasis on "design outputs" and "supporting the design process" indicates a hands-on design role.

📈 Primary Responsibilities

• Support the complete design lifecycle for assigned projects, from initial research and concept generation through to final UI specifications and iterative refinement.

• Develop comprehensive design artifacts including user flows, detailed wireframes, interactive prototypes, and precise user interface (UI) specifications.

• Translate complex product objectives and diverse user needs into elegant, functional, and consistent design solutions that enhance usability.

• Diligently apply Amadeus's established design systems and adhere to accessibility guidelines (e.g., WCAG) to ensure inclusive and equitable user experiences.

• Implement a continuous improvement methodology by iterating on designs based on feedback from internal teams, user testing, and performance analytics.

• Integrate user research findings, usability testing results, and product analytics into the design process to drive data-informed design decisions.

• Foster strong, collaborative relationships with cross-functional stakeholders, including Product Managers, Software Engineers, and Quality Assurance professionals.

• Actively participate in design critique sessions, providing and receiving constructive feedback to elevate the quality of design work across the team.

• Contribute to the growth and development of the UX team by sharing knowledge, best practices, and insights gained from projects and industry trends.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on execution and collaboration within a structured design process. The mention of "small to mid-sized projects" indicates an expectation of managing individual project contributions effectively.

🎓 Skills & Qualifications

Education: Formal education in Human-Computer Interaction (HCI), Graphic Design, Interaction Design, Computer Science, or a related field is beneficial but not strictly required if equivalent practical experience is demonstrated.

Experience: 5-10 years of dedicated experience in User Experience (UX) Design, User Interface (UI) Design, or a closely related design discipline, with a proven track record of delivering successful digital products.

Required Skills:

• Deep understanding of core usability principles and established interaction design patterns.

• Proven ability to map complex user journeys and design intuitive, effective user flows.

• Proficiency in industry-standard design and prototyping tools, specifically Figma, and collaborative whiteboarding tools such as Miro or FigJam.

• Excellent verbal and written communication skills, with the ability to articulate design rationale clearly and persuasively.

• Demonstrated collaborative mindset and the ability to work effectively within cross-functional teams.

• Adaptability to work within both structured design processes and dynamic, evolving project environments. Preferred Skills:

• Prior experience within the travel or airline industry, understanding its unique operational and user challenges.

• Hands-on experience with user research methodologies (e.g., interviews, surveys, usability testing) and/or service design principles.

• Familiarity with the principles and application of design systems and comprehensive accessibility standards (e.g., WCAG 2.1 AA).

📝 Enhancement Note: The requirement for 5-10 years of experience positions this role as a mid-to-senior level contributor. The emphasis on specific tools like Figma, Miro, and FigJam suggests a modern, agile design workflow. The "preferred" skills indicate areas where candidates can differentiate themselves significantly.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 comprehensive case studies demonstrating end-to-end UX design projects, from initial problem definition and research through to final design solutions and outcomes.

• Highlight your role and specific contributions within each case study, clearly articulating the design challenges, your process, and the rationale behind key design decisions.

• Include evidence of your ability to translate user needs and business objectives into tangible design artifacts like user flows, wireframes, and interactive prototypes.

• Demonstrate proficiency with design tools such as Figma, and illustrate how you've utilized collaborative tools like Miro or FigJam in your workflow.

• Present quantifiable results or qualitative insights (e.g., user satisfaction improvements, task completion rates, efficiency gains) that showcase the impact of your design solutions on users and business goals. Process Documentation:

• Case studies should clearly outline your approach to user research, including methods used and key insights gathered.

• Document your wireframing and prototyping process, explaining how these artifacts were used for iteration and feedback.

• Illustrate your application of design systems and accessibility standards in your work.

• Show evidence of how you incorporated team and user feedback to iterate and refine designs.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should be prepared to present detailed case studies that not only showcase design artifacts but also the strategic thinking, problem-solving process, and measurable impact of their work.

💵 Compensation & Benefits

Salary Range: For a UX Designer 3 role with 5-10 years of experience in Bangalore, India, the estimated annual salary range is INR 15,00,000 to INR 25,00,000. This range accounts for the experience level, the strategic importance of UX design in the tech industry, and regional salary benchmarks for skilled professionals in Bangalore.

Benefits:

• Global Culture: Exposure to a diverse, international workforce and cross-cultural collaboration opportunities.

• Learning & Development: Access to extensive on-the-job training, formal learning activities, and continuous professional development programs.

• Supportive Work Environment: A caring and nurturing atmosphere that prioritizes employee well-being and work-life balance.

• Hybrid Working Model: Flexibility to balance remote and in-office work, optimizing productivity and personal needs.

• Diverse and Inclusive Community: Opportunities to be part of an inclusive culture that values diversity and fosters belonging.

• Reliable Company: Employment with a stable and reputable global company in the travel technology sector.

Working Hours: The standard working hours are approximately 40 hours per week, with flexibility offered through the hybrid working model to accommodate individual productivity needs and work-life integration.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for UX Designers in Bangalore with 5-10 years of experience, considering factors like the company's scale (Amadeus is a large, established tech company) and the specialized nature of UX design within the airline industry. Benefits are directly pulled from the provided text and framed for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on the travel and airline industry, providing digital solutions for airlines and travel partners. This context implies a need for understanding complex operational workflows and a fast-paced, innovation-driven environment.

Company Size: Large enterprise. Amadeus is a global leader in travel technology, indicating a structured organizational hierarchy, established processes, and significant resources for product development and employee growth. This size often means opportunities for cross-team collaboration and exposure to large-scale projects.

Founded: 1987. This long history suggests a stable company with deep domain expertise and a proven ability to adapt to technological shifts within the travel industry.

Team Structure:

• The UX team is part of the Airline Solutions division, working closely with Product Management and Engineering teams.

• It is described as a "collaborative group of Designers, Researchers, and Writers," indicating a specialized UX function with defined roles and a focus on holistic user experience.

• The reporting structure for this specific role is likely within the UX team, with a UX Lead or Manager, and dotted lines to Product Managers and Engineering Leads for project-specific work. Methodology:

• Data-Driven Design: The role emphasizes using research insights and analytics to inform design decisions, suggesting a quantitative and qualitative approach to UX.

• Agile Development Integration: Collaboration with Product and Engineering teams implies working within agile or iterative development methodologies, requiring adaptability and continuous feedback loops.

• Design Systems & Standards: Adherence to design systems and accessibility guidelines indicates a commitment to consistency, scalability, and inclusive design practices.

Company Website: https://www.amadeus.com/

📝 Enhancement Note: Amadeus's position as a major player in the travel technology sector means the UX team likely tackles complex, mission-critical systems. Understanding the airline industry's specific challenges and user needs will be a significant advantage for candidates.

📈 Career & Growth Analysis

Operations Career Level: This UX Designer 3 role is positioned as a mid-to-senior individual contributor. It requires significant autonomy in executing design tasks for assigned projects, applying established principles, and contributing to team knowledge. The role is focused on hands-on design work and collaboration rather than management.

Reporting Structure: The UX Designer 3 will report to a UX Lead or Manager within the Airline Solutions division. They will collaborate closely with Product Managers and Software Developers on specific projects, ensuring alignment with business objectives and technical feasibility.

Operations Impact: The UX Designer 3's work directly influences the usability, efficiency, and adoption of critical digital solutions for airlines. By creating intuitive and accessible interfaces, they contribute to improved operational efficiency for airline staff, enhanced customer experiences, and ultimately, the success and competitiveness of Amadeus's airline clients.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX, such as user research, interaction design for complex systems, or accessibility design, potentially leading to Senior UX Designer or Specialist roles.

• Cross-Functional Exposure: Gain experience working with diverse airline workflows and product areas, broadening understanding of the travel technology ecosystem and its operational nuances.

• Leadership Development: As a senior individual contributor, opportunities may arise to mentor junior designers, lead design initiatives on larger projects, or contribute to shaping the UX team's processes and standards.

• Industry Expertise: Develop specialized knowledge in the airline and travel tech industry, becoming a valuable asset in a niche but critical sector.

📝 Enhancement Note: The growth path for a UX Designer 3 typically involves progressing to Senior UX Designer, Principal UX Designer, or potentially moving into specialized roles like UX Research Lead or Design System Manager, depending on individual interests and organizational needs.

🌐 Work Environment

Office Type: The role is designated as Hybrid, meaning it involves a combination of working from the Amadeus office in Bangalore and remote work. This model aims to balance the benefits of in-person collaboration with the flexibility of remote work.

Office Location(s): The primary office location for this role is Bangalore, India. Amadeus has a significant presence in Bangalore, likely offering modern office facilities designed to support collaborative work and individual focus.

Workspace Context:

• Collaborative Spaces: The office is expected to have meeting rooms, breakout areas, and open spaces conducive to brainstorming, design reviews, and team sync-ups.

• Tools & Technology: Access to necessary hardware, software licenses (Figma, Miro, etc.), and reliable internet connectivity will be provided to support both in-office and remote work.

• Team Interaction: Regular opportunities for face-to-face interaction with UX team members, Product Managers, and Developers will be available during office days, fostering strong working relationships and efficient communication.

Work Schedule: The hybrid work schedule allows for flexibility. While a standard 40-hour work week is typical, employees can often coordinate their in-office days with their teams to maximize collaborative opportunities, while remote days can be used for focused individual work, research, or virtual meetings.

📝 Enhancement Note: The hybrid model suggests Amadeus values both structured team interaction in the office and the focused productivity that remote work can offer. Candidates should be comfortable managing their time across both environments.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume to assess alignment with the core requirements.

• Portfolio Presentation & Technical Interview: Expect to present your portfolio, walking through 1-2 key case studies. This will involve discussing your design process, decision-making, and the impact of your work. You may also be asked technical questions about UX principles, tools, and methodologies.

• Cross-functional Team Interviews: You will likely meet with Product Managers and/or Developers to assess your collaboration skills, communication style, and ability to work within a cross-functional team dynamic.

• Hiring Manager Interview: A final interview with the UX Manager or Head of UX to discuss your career aspirations, cultural fit, and overall suitability for the role and Amadeus.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant case studies that best showcase your end-to-end UX process and problem-solving skills. Prioritize projects with clear objectives, documented processes, and measurable outcomes.

• Focus on Process & Rationale: Clearly articulate why you made certain design decisions. Explain the user problems you were solving, the research that informed your choices, and the trade-offs you considered.

• Highlight Impact: Quantify your achievements whenever possible (e.g., "improved task completion time by 15%," "reduced error rates by 10%," "increased user satisfaction scores"). If quantitative data is unavailable, use qualitative insights from user feedback.

• Showcase Tool Proficiency: Be ready to discuss your experience with Figma, Miro, and other relevant tools, explaining how you leverage them to create efficient and effective designs.

• Prepare for Questions: Anticipate questions about your design philosophy, how you handle feedback, your experience with accessibility, and your understanding of the airline industry.

Challenge Preparation:

• Be prepared for potential design challenges or exercises, which might involve analyzing a given problem, sketching solutions, or evaluating an existing interface.

• Practice articulating your thought process clearly and concisely, even under time pressure.

• Understand Amadeus's mission and the airline industry's context to tailor your responses.

📝 Enhancement Note: The interview process strongly emphasizes practical design skills, problem-solving abilities, and collaborative fit. A well-prepared portfolio presentation is crucial for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is essential for creating wireframes, high-fidelity mockups, and interactive prototypes. Expect to use its collaboration features extensively.

• Miro / FigJam: Collaborative whiteboarding tools. Crucial for user journey mapping, brainstorming sessions, information architecture design, and cross-functional ideation.

Analytics & Reporting:

• While not explicitly listed as a primary tool for the UX Designer, familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics, or specialized product analytics tools) and the ability to interpret data from them is highly valued. This informs design decisions and measures impact. CRM & Automation:

• Not directly within the UX Designer's core toolset, but understanding how design impacts user engagement within CRM systems or automated workflows can be beneficial, especially for roles touching customer experience or operational tools.

📝 Enhancement Note: Amadeus relies on modern, collaborative design tools. Proficiency in Figma is a non-negotiable requirement, and experience with collaborative whiteboarding tools is a strong indicator of a candidate's ability to work effectively in a team environment.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that design solutions are intuitive, accessible, and valuable.

• Collaboration: Fostering a team environment where open communication, constructive feedback, and shared problem-solving are paramount.

• Excellence & Quality: Striving for high-quality design outcomes, adhering to best practices in usability, accessibility, and visual design.

• Innovation: Continuously exploring new design approaches and technologies to enhance user experiences within the travel industry.

• Data-Informed: Utilizing research and analytics to guide design decisions and measure the effectiveness of solutions.

Collaboration Style:

• Cross-functional Integration: Working seamlessly with Product Managers, Engineers, Researchers, and QA to ensure a unified product vision and efficient development process.

• Constructive Critique: Engaging in design reviews where feedback is delivered and received respectfully, with the goal of collective improvement.

• Knowledge Sharing: Actively participating in team discussions, sharing learnings, and contributing to a culture of continuous learning.

📝 Enhancement Note: Amadeus emphasizes a collaborative and user-focused culture. Candidates should demonstrate an ability to work effectively in team settings and a genuine passion for creating user-centered digital products.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Airline Systems: Designing for intricate airline operations, such as offer and order management, requires a deep dive into complex workflows and specialized user needs.

• Balancing User Needs with Business Goals: Effectively translating diverse user requirements and Amadeus's business objectives into cohesive and impactful design solutions.

• Adopting and Evolving Design Systems: Staying current with and contributing to the evolution of Amadeus's design systems while ensuring consistency across a broad product suite.

• Working in a Hybrid Environment: Maximizing collaboration and productivity while navigating the nuances of a hybrid work model.

Learning & Development Opportunities:

• Industry Specialization: Deepen expertise in the travel technology sector, understanding the unique challenges and opportunities within airline operations and retail.

• Advanced UX Techniques: Opportunities to learn and apply advanced user research methodologies, service design principles, and sophisticated interaction design patterns.

• Design Leadership: Potential to grow into roles with increased responsibility, such as leading design for larger initiatives, mentoring junior designers, or contributing to UX strategy.

• Cross-Disciplinary Learning: Exposure to product management, software development, and business strategy within the airline solutions domain.

📝 Enhancement Note: The challenges presented are typical for roles in large, complex technology companies, especially in specialized industries like travel. The growth opportunities are well-defined and align with typical career progression for UX professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex user problem you solved through design. What was your process, what were the trade-offs, and what was the outcome?" (Focus on problem-solving, process, and impact.)

• "How do you balance user needs with business objectives and technical constraints in your designs?" (Demonstrate strategic thinking and pragmatic design.)

• "Walk me through your experience using Figma and collaborative tools like Miro. How do you leverage them to facilitate design and collaboration?" (Showcase tool proficiency and teamwork.) Company & Culture Questions:

• "What interests you about Amadeus and the airline industry specifically?" (Research Amadeus's mission, values, and recent news.)

• "How do you approach receiving and giving constructive feedback in design reviews?" (Illustrate your collaborative and growth mindset.)

• "How do you ensure your designs are accessible and inclusive?" (Discuss your understanding of accessibility standards and practical application.) Portfolio Presentation Strategy:

• Tell a Story: Structure each case study as a narrative: the problem, your approach, the solution, and the results.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your points. Be ready to click through interactive prototypes.

• Quantify Impact: Emphasize metrics and user feedback to demonstrate the value of your design work.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, research methodologies, and your role in team decisions.

📝 Enhancement Note: Candidates should prepare to showcase not only their design skills but also their strategic thinking, collaborative abilities, and understanding of Amadeus's business context.

📌 Application Steps

To apply for this UX Designer 3 position:

• Submit your application through the Amadeus careers portal link provided.

• Customize Your Resume: Tailor your resume to highlight the 5-10 years of UX design experience, specific tool proficiencies (Figma, Miro), and experience with user flows, wireframing, and prototyping. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases 2-3 strong case studies with clear problem statements, detailed processes, and measurable outcomes. Make sure it's easily accessible online.

• Practice Your Presentation: Rehearse walking through your portfolio case studies, focusing on clearly articulating your design process, decision-making rationale, and the impact of your work. Be ready to answer in-depth questions.

• Research Amadeus: Familiarize yourself with Amadeus's mission, values, products (especially airline solutions), and their commitment to diversity and inclusion. Understand their market position in the travel technology sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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