UX Design, Manager

📍 Job Overview

Job Title: UX Design Manager

Company: Thermo Fisher Scientific

Location: Singapore, Singapore

Job Type: Full-time

Category: User Experience (UX) Design Management

Date Posted: May 05, 2026

Experience Level: 8-10 years

Remote Status: On-site

🚀 Role Summary

• Lead and mentor a team of UX designers, fostering a collaborative and high-performing environment within the Experience Design Center (XDC).

• Drive the strategic direction of digital user experiences by partnering closely with product owners and cross-functional teams.

• Oversee the end-to-end design process for complex programs and initiatives, ensuring alignment with business objectives and deadlines.

• Maintain rigorous quality standards for user experiences, championing user-centric design principles across all projects.

• Actively contribute hands-on to design strategy and execution, addressing specific engagement needs and guiding projects to successful completion.

📝 Enhancement Note: This role is positioned within Thermo Fisher Scientific's Experience Design Center (XDC), indicating a focus on creating cohesive and high-quality digital experiences across a large, science-focused organization. The emphasis on "hands-on leadership" suggests a manager who is not only a people leader but also a skilled practitioner in UX design.

📈 Primary Responsibilities

• Manage and mentor a small team of UX designers, providing guidance, feedback, and career development support to foster individual growth and team success.

• Spearhead UX programs and initiatives, ensuring clear objectives, strategic alignment, and effective execution from concept to launch.

• Oversee the timely completion of design projects, proactively identifying and mitigating risks to meet established timelines and deliverables.

• Uphold and elevate the quality standards for all user experiences, ensuring consistency and excellence across the digital product portfolio.

• Facilitate effective communication and collaboration between design teams, product owners, engineering, and other stakeholders to ensure project success.

• Adapt swiftly to evolving project requirements and market dynamics, maintaining flexibility and resilience in a fast-paced environment.

• Champion user-centric design methodologies, ensuring that user needs and business goals are integrated seamlessly into the design strategy and execution.

📝 Enhancement Note: The responsibilities highlight a dual focus on people management and project execution. The role requires a leader who can both inspire a team and actively contribute to the strategic and tactical aspects of UX design within a corporate setting.

🎓 Skills & Qualifications

Education:

• Bachelor of Science (BS) degree in a related field of study is preferred.

Experience:

• 8-10 years of related UX design experience.

Required Skills:

• UX Design Management: Demonstrated ability to lead, mentor, and manage a team of UX designers, fostering a collaborative and productive environment.

• Design Strategy & Vision: Expertise in defining clear design objectives, establishing a compelling vision, and ensuring alignment with business direction and product roadmaps.

• Qualitative & Quantitative Data Analysis: Proficiency in analyzing user feedback, market trends, and competitive landscapes to inform design decisions.

• Heuristic Evaluation & Usability Testing: Seasoned in conducting heuristic evaluations and usability testing to identify interaction effectiveness and define actionable next steps for improvement.

• Figma Proficiency: Advanced-level expertise in utilizing Figma for wireframing, prototyping, and design system management.

• Miro & Collaborative Whiteboarding: Highly experienced with Miro and similar tools for facilitating brainstorming sessions, workshop activities, and collaborative design thinking.

• Microsoft Office Suite: Proficient in the standard suite of Microsoft applications for documentation, presentation, and project management.

Preferred Skills:

• Design Systems: Experience in evaluating and creating design systems that can accommodate diverse product requirements and scale effectively.

• Information Architecture: Ability to strategize and create sitemaps, outline content scope, and design intuitive navigation systems.

• User Story Development: Advanced strategies for documenting user design stories that clearly articulate user needs and proposed solutions.

• Workshop Facilitation: Skill in facilitating large product brainstorming sessions and workshops to generate clear ideas and innovative solutions.

📝 Enhancement Note: The emphasis on specific tools like Figma and Miro, alongside core UX methodologies, indicates a need for a practical, hands-on manager. The preference for a BS degree suggests a value placed on formal education, but with flexibility for demonstrated expertise through certifications and experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Leadership Case Studies: Showcase instances where you have successfully led design teams to deliver impactful digital experiences, detailing your role in strategy, execution, and team management.

• Strategic Design Process Documentation: Provide examples of how you've translated business objectives and user needs into clear design strategies, including sitemaps, user flows, and interaction design documentation.

• System Design & Implementation: Present examples of your involvement in evaluating or creating design systems, demonstrating how they accommodate product requirements and ensure consistency.

• Data-Informed Design: Include case studies that highlight the use of qualitative and quantitative data, heuristic evaluations, and usability testing to drive design decisions and measure their impact.

Process Documentation:

• Workflow Design & Optimization: Demonstrate your ability to map out and optimize complex UX design workflows, from initial concept generation through to final delivery.

• System Implementation & Integration: Provide evidence of how you've worked with design systems and integrated them into product development lifecycles, ensuring scalability and maintainability.

• Measurement & Performance Analysis: Showcase how you've defined key performance indicators (KPIs) for UX initiatives and analyzed data to measure success and identify areas for continuous improvement.

📝 Enhancement Note: For a UX Design Manager role, the portfolio should emphasize leadership and strategic thinking, not just individual design execution. Demonstrating the ability to guide a team through a structured design process and leverage data for optimization will be crucial.

💵 Compensation & Benefits

Salary Range:

Given the location (Singapore) and the experience level (8-10 years with management responsibility), a competitive salary range is estimated. Based on industry benchmarks for UX Design Managers in Singapore, the estimated annual salary could range from SGD 120,000 to SGD 170,000.

📝 Enhancement Note: This estimation is based on market research for UX Design Manager roles in Singapore, considering the specified experience level and the industry of Thermo Fisher Scientific. Actual compensation will be determined by factors such as specific qualifications, interview performance, and internal equity.

Benefits:

• Comprehensive health and wellness programs.

• Generous paid time off and holidays.

• Retirement savings plans with company matching.

• Opportunities for professional development, training, and continuing education.

• Access to cutting-edge design tools and technologies.

• Employee assistance programs.

Working Hours:

Standard working hours are typically 40 hours per week, Monday to Friday. While the role is on-site, there may be an expectation for some flexibility to accommodate project deadlines and cross-functional team needs.

📝 Enhancement Note: Thermo Fisher Scientific is a large, established company, so benefits are likely to be robust and comprehensive, reflecting industry standards for a global organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Biotechnology, Life Sciences, and Healthcare Technology. Thermo Fisher Scientific is a global leader, providing essential products and services that enable customers to make the world healthier, cleaner, and safer. This context means the UX team will be designing for complex scientific workflows, data analysis tools, and customer-facing platforms that support critical research and diagnostics.

Company Size: Large enterprise (typically 50,000+ employees globally). This size implies a structured organization with established processes, a wide range of departments, and significant opportunities for cross-functional collaboration. For UX, it means potential for impact across diverse product lines and a need for scalable design solutions.

Founded: 1956. With a long history, Thermo Fisher Scientific has a strong foundation and a mature corporate culture, likely emphasizing innovation, quality, and scientific rigor.

Team Structure:

• UX Design Center (XDC): The role is within a dedicated Experience Design Center, suggesting a centralized function responsible for design strategy, standards, and execution across various business units or product lines.

• Reporting Structure: The UX Design Manager will likely report to a senior UX leader (e.g., Director of UX, Head of Design) and will directly manage a small team of individual contributor UX designers.

• Cross-functional Collaboration: Expect close collaboration with Product Management, Engineering, Research & Development, Marketing, and potentially Sales teams to align on product roadmaps, technical feasibility, and market needs.

Methodology:

• Data-Driven Design: Emphasis on using both qualitative (user interviews, feedback) and quantitative (analytics, A/B testing) data to inform design decisions and measure impact.

• Agile & Lean UX Principles: Likely adoption of agile methodologies, requiring designers to work iteratively, provide rapid prototypes, and adapt to changing requirements.

• Design System Adoption: A strong focus on leveraging and contributing to a comprehensive design system to ensure consistency, efficiency, and scalability across digital products.

Company Website: https://www.thermofisher.com/

📝 Enhancement Note: The company's mission and industry heavily influence the UX design challenges. Designers will need to understand scientific contexts and user needs within research, clinical, and industrial environments.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-to-senior level management position. It requires not only strong individual UX design skills but also the ability to lead, mentor, and strategically guide a team. The scope involves managing programs and initiatives, making it a crucial role in shaping the company's digital product presence.

Reporting Structure: The UX Design Manager will report to a higher-level UX leadership role and will have direct reports (UX Designers). This structure positions them as a key executor of design strategy and a cultivator of design talent within the organization.

Operations Impact: The UX Design Manager's impact will be measured by the quality and effectiveness of the digital experiences delivered by their team, directly influencing customer adoption, satisfaction, and efficiency in using Thermo Fisher Scientific's products and services. Successful UX can lead to increased sales, better customer retention, and enhanced brand reputation.

Growth Opportunities:

• Leadership Advancement: Potential to move into Director-level UX roles, overseeing larger teams or broader design functions.

• Strategic Design Leadership: Opportunity to influence global design strategy and standards across the organization.

• Specialization: Deepen expertise in specific areas like enterprise UX, complex data visualization, or scientific software design.

• Cross-functional Leadership: Transition into roles managing product or program initiatives with a stronger business focus.

📝 Enhancement Note: A UX Design Manager role at a company like Thermo Fisher Scientific offers significant growth potential, moving from team leadership to broader strategic influence within the organization's digital transformation efforts.

🌐 Work Environment

Office Type: The role is specified as "Office" based, indicating an on-site work arrangement at Thermo Fisher Scientific's Singapore location. This environment is expected to be professional and conducive to focused work.

Office Location(s): Singapore, specifically at Block 33 Marsiling Industrial Estate Road 3. This location suggests an industrial or business park setting, which may offer good infrastructure and accessibility within the region.

Workspace Context:

• Collaborative Environment: Being on-site allows for spontaneous collaboration, face-to-face brainstorming sessions, and direct interaction with team members and stakeholders, which is crucial for design thinking.

• Tools & Technology: Access to industry-standard design software (Figma, Miro, Microsoft Office) and potentially specialized tools relevant to the life sciences industry.

• Team Interaction: Opportunities to engage with a diverse team of designers, product managers, and engineers, fostering a rich learning and development ecosystem.

Work Schedule: The standard schedule is Monday to Friday. While on-site, there is often an expectation of some flexibility to meet project deadlines, attend global meetings (if applicable), or participate in critical project phases.

📝 Enhancement Note: The on-site requirement in Singapore emphasizes the company's preference for in-person collaboration and team cohesion, particularly in a management role where direct leadership and mentorship are key.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: In-depth discussion with the UX Design Manager's direct supervisor, focusing on leadership experience, strategic thinking, and team management philosophy.

• Team/Peer Interviews: Meetings with other UX designers, product managers, or engineers to evaluate collaboration style, technical skills, and problem-solving approach.

• Portfolio Review & Presentation: A dedicated session where candidates present their portfolio, showcasing key projects, design process, and leadership impact. This often includes a discussion of how they would approach specific challenges.

• Final Interview: Potentially with senior leadership to confirm overall fit and discuss long-term vision.

Portfolio Review Tips:

• Leadership Focus: Highlight projects where you led a team, managed stakeholders, and influenced design strategy, rather than solely showcasing individual design contributions.

• Process & Impact: Clearly articulate your design process, the methodologies used, and the measurable impact of your team's work on business objectives and user outcomes.

• Problem-Solving: Be prepared to discuss challenging design problems you've encountered and how you and your team successfully navigated them.

• Tool Proficiency: Briefly demonstrate your advanced proficiency with Figma and Miro, perhaps through a specific project example or a quick walkthrough.

• Tailor to Thermo Fisher: Research Thermo Fisher Scientific's products and services and, if possible, tailor your examples to demonstrate understanding of their industry and user base.

Challenge Preparation:

• Design Challenge: Be prepared for a practical exercise, potentially involving a case study or a design problem relevant to Thermo Fisher Scientific's products. Focus on demonstrating your strategic thinking, problem-solving approach, and ability to articulate your rationale clearly.

• Management Scenario: Expect questions about how you handle team conflicts, motivate designers, conduct performance reviews, and foster professional development.

• Strategic Thinking: Prepare to discuss your vision for UX within a large enterprise like Thermo Fisher Scientific and how you would align design efforts with business goals.

📝 Enhancement Note: The portfolio review for a management role is critical. It needs to showcase not only design acumen but also the ability to lead, strategize, and deliver results through a team.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design system management. Advanced proficiency is a key requirement.

• Miro: Crucial for collaborative whiteboarding, ideation, user journey mapping, and workshop facilitation. High-level proficiency expected.

• Microsoft Office Suite: Standard applications like Word, Excel, and PowerPoint for documentation, data analysis, and presentations.

Analytics & Reporting:

• While specific tools aren't listed, expect to work with or direct teams to use analytics platforms (e.g., Google Analytics, Adobe Analytics) and potentially business intelligence tools for reporting on UX impact.

CRM & Automation:

• Knowledge of how UX design impacts CRM systems (e.g., Salesforce) and marketing automation platforms may be beneficial, as digital experiences often integrate with these.

• Understanding of the user lifecycle within these systems can inform design.

📝 Enhancement Note: The explicit mention of Figma and Miro indicates these are core operational tools. The manager must be not only proficient but capable of guiding a team in their effective use and potentially establishing best practices.

👥 Team Culture & Values

Operations Values:

• Quality & Excellence: A strong commitment to delivering high-quality, user-centric digital experiences that meet rigorous standards.

• Data-Driven Decision Making: Valuing insights derived from user research, analytics, and testing to inform design strategy and improvements.

• Collaboration & Teamwork: Fostering an environment where designers, product managers, and engineers work together seamlessly to achieve common goals.

• Innovation & Continuous Improvement: Encouraging creative problem-solving and a mindset of constantly seeking ways to enhance user experiences and design processes.

• Customer Focus: Deeply understanding and advocating for the needs of Thermo Fisher Scientific's diverse customer base, from researchers to clinicians.

Collaboration Style:

• Cross-functional Integration: The UX team is expected to be deeply integrated with product and engineering teams, working collaboratively throughout the product development lifecycle.

• Open Communication: A culture that encourages open feedback, constructive critique, and transparent communication among team members and stakeholders.

• Knowledge Sharing: Practices that promote sharing best practices, design learnings, and tool efficiencies across the design team and beyond.

📝 Enhancement Note: Thermo Fisher Scientific's mission-driven nature likely translates into a culture that values impactful work, scientific integrity, and a collaborative approach to solving complex problems.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex User Needs: Designing for highly technical users (scientists, researchers) with specialized workflows and demanding requirements.

• Enterprise-Scale Design: Ensuring consistency, scalability, and maintainability of design systems and user experiences across a vast portfolio of products and platforms.

• Balancing Innovation with Constraints: Driving innovative UX while adhering to strict regulatory requirements, technical limitations, and business objectives.

• Managing Remote/Hybrid Teams (if applicable): Effectively leading and fostering team cohesion if any team members are not co-located.

Learning & Development Opportunities:

• Advanced UX Leadership Training: Opportunities to develop strategic leadership skills, focusing on managing larger teams, influencing executive stakeholders, and driving design vision.

• Industry Conferences & Workshops: Participation in leading UX and design conferences to stay abreast of emerging trends, tools, and methodologies.

• Mentorship Programs: Access to mentorship from senior leaders within Thermo Fisher Scientific to guide career development and strategic thinking.

• Specialized Domain Training: Opportunities to deepen understanding of the life sciences, biotechnology, or healthcare industries to better inform design decisions.

📝 Enhancement Note: The challenges are inherent to managing UX in a large, complex, and scientifically focused enterprise. Growth opportunities are geared towards advancing leadership capabilities and expanding strategic influence.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to developing a design strategy for a new product or feature within a large organization like Thermo Fisher Scientific. How would you ensure alignment with business goals and user needs?"

• "How do you foster a collaborative and innovative environment within your UX team? Provide an example of a time you successfully motivated your team to overcome a significant design challenge."

Company & Culture Questions:

• "What interests you about Thermo Fisher Scientific's mission and the life sciences industry, and how do you see UX contributing to it?"

• "How do you ensure your design team remains aligned with the company's overall objectives and values?"

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your leadership philosophy and approach. Then, present 2-3 key projects showcasing your team leadership, strategic impact, and problem-solving abilities.

• Storytelling: For each project, clearly define the problem, your team's approach, your specific role in guiding the team, the solutions implemented, and the resulting outcomes with quantifiable data where possible.

• Tool Demonstration (Brief): If relevant to a project, briefly touch upon how tools like Figma and Miro were instrumental in achieving the outcomes.

• Q&A Readiness: Be prepared to answer detailed questions about your decision-making process, team dynamics, and how you handle constructive criticism.

📝 Enhancement Note: Interview preparation should focus on demonstrating both strong UX leadership capabilities and a strategic understanding of how design contributes to Thermo Fisher Scientific's business objectives.

📌 Application Steps

To apply for this UX Design Manager position:

• Submit your application through the provided Workday link.

• Customize Your Resume: Highlight your experience in people management, UX strategy development, and proficiency with key design tools like Figma and Miro. Quantify achievements whenever possible.

• Curate Your Portfolio: Select 2-3 impactful case studies that best showcase your leadership, strategic thinking, and ability to guide a team to deliver exceptional user experiences. Ensure these examples demonstrate your problem-solving skills and understanding of data-driven design.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on clear storytelling, articulating your design process, and demonstrating the business impact of your team's work. Be ready to discuss your leadership style and how you foster team growth.

• Research Thermo Fisher Scientific: Understand the company's mission, product lines, and target users. Prepare thoughtful questions that demonstrate your engagement and interest in contributing to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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