UX Design Consultant (frog)

📍 Job Overview

Job Title: UX Design Consultant (frog)

Company: Capgemini

Location: Utrecht, Netherlands

Job Type: Full-time

Category: UX/UI Design & Consultancy

Date Posted: August 13, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of intuitive and aesthetically pleasing digital experiences across web, mobile, and emerging platforms, ensuring user-centricity and strategic alignment.

• Translate complex user needs and business objectives into actionable design solutions, including wireframes, prototypes, and high-fidelity visual designs.

• Champion accessibility, sustainability, and ethical design principles throughout the entire design lifecycle, adhering to international standards.

• Conduct advanced user research, usability testing, and behavioral analysis to inform design decisions and drive continuous improvement.

• Develop and maintain design systems to ensure consistency, scalability, and a strong brand identity across all digital touchpoints.

📝 Enhancement Note: This role is positioned within frog, a design consultancy that is part of Capgemini Invent. The emphasis is on combining user insight, design, and technology to create impactful digital products and services. The "Consultant" title implies client-facing responsibilities and a strategic approach to design challenges, requiring a blend of creative execution and business acumen.

📈 Primary Responsibilities

• Spearhead the design of user interfaces and user experiences for web, mobile applications, and innovative platforms such as voice interfaces, augmented reality (AR), and virtual reality (VR).

• Translate intricate user requirements and overarching business goals into strategic, well-defined design solutions, encompassing wireframes, interactive prototypes, and detailed visual designs.

• Proactively advocate for and integrate accessibility standards (e.g., WCAG 2.2), sustainable design practices, and ethical considerations into all phases of the design process.

• Execute and analyze advanced user research methodologies, usability testing sessions, and behavioral insights to deeply understand user needs and validate design directions.

• Contribute to the creation and evolution of robust design systems, ensuring consistency, scalability, and alignment with the company's brand identity.

• Provide guidance and mentorship to junior designers, and effectively advise multidisciplinary teams on contemporary design best practices and methodologies.

• Foster strong collaborative relationships with clients and internal project teams, ensuring design outcomes are meticulously aligned with strategic business objectives and client expectations.

📝 Enhancement Note: The responsibilities highlight a leadership component in design execution, a focus on emerging technologies, and a strong emphasis on ethical and sustainable design practices, which are increasingly critical in the digital product development landscape. The client-facing aspect is also prominent.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for roles of this nature, demonstrating a foundational understanding of design principles and user behavior.

Experience: A minimum of 3 years of progressive experience in UX/UI design is required. Experience within a consultancy, a design agency, or an innovation-focused internal design team is highly preferred, demonstrating practical application in client-facing or fast-paced product development environments.

Required Skills:

• Demonstrated expertise in UX/UI design principles and best practices for digital products.

• Proven ability to translate complex user needs and business requirements into effective design solutions.

• Proficiency in modern design and prototyping tools, including Figma and Adobe Creative Suite (CC).

• Strong understanding and practical application of user research methodologies and usability testing techniques.

• Experience in designing for cross-platform consistency and multichannel user journeys.

• Solid knowledge of accessibility standards, such as WCAG 2.2, and a commitment to ethical and sustainable design.

• Excellent communication, presentation, and interpersonal skills for client and team collaboration.

• Professional demeanor and client-facing experience. Preferred Skills:

• Familiarity with AI-based design platforms like Uizard, Magician Design, or ProtoPie for rapid prototyping and ideation.

• Experience in developing and maintaining comprehensive design systems.

• Knowledge of information architecture and interaction design principles.

• Proficiency in multiple languages, with English being essential.

• Willingness and ability to travel domestically and internationally for client engagements.

📝 Enhancement Note: The emphasis on AI-based design tools, sustainability, and ethical design indicates a forward-looking approach to UX. The requirement for client-facing professionalism and travel suggests a traditional consultancy model where on-site client interaction is valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of UX/UI design work, demonstrating strategic thinking, high-quality design execution, and tangible impact across diverse digital touchpoints (web, mobile, emerging platforms).

• Case studies that clearly articulate the problem, your role, the design process undertaken, key decisions, and measurable outcomes or lessons learned.

• Evidence of translating complex user needs and business objectives into user-centered design solutions.

• Examples of wireframes, user flows, prototypes (low and high fidelity), and final visual designs.

• Demonstrations of how accessibility, sustainability, and ethical design principles were incorporated into projects. Process Documentation:

• Detailed descriptions of your design process, from initial research and ideation through to final implementation and iteration.

• Examples of how you have conducted user research, synthesized findings, and applied them to inform design decisions.

• Documentation of your experience with design systems, including their creation, maintenance, and application for consistency and scalability.

• Evidence of collaboration with cross-functional teams (e.g., developers, product managers, strategists) and client stakeholders.

📝 Enhancement Note: A strong portfolio is paramount for this role, serving as tangible proof of design capabilities and strategic thinking. The emphasis on process documentation and case studies indicates that the hiring team wants to understand how candidates approach design challenges and the impact of their work, not just the final output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Design Consultant with 3-5 years of experience in Utrecht, Netherlands, the estimated annual salary range is €55,000 - €75,000 gross. This estimate considers the cost of living in Utrecht, the consultancy sector, and the specific skill set required.

Benefits:

• Fixed-term contract starting from day one, converting to a permanent contract.

• Competitive gross annual salary.

• Mobility allowance of €850 gross per month, with flexible options including a lease car, NS Business Card, or direct travel expense reimbursement.

• 26 paid vacation days per year, with the option to purchase additional days.

• Fully employer-funded pension scheme, with opportunities for employee contributions.

• Connectivity allowance to support remote work setups.

• Support for establishing a comfortable home office.

• Access to a high-performance laptop and a SIM card, for both work and personal use.

• Opportunities for international work assignments within Capgemini Invent over time.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time consultancy role. The hybrid work arrangement offers flexibility in balancing office and remote work.

📝 Enhancement Note: The salary range is an estimation based on general market data for UX consultants in the Netherlands at this experience level. Actual compensation will be determined by Capgemini based on individual qualifications, experience, and internal salary bands. The benefits package is comprehensive, with a strong emphasis on flexibility and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the Technology, Consulting, and Software industries, with a specific focus on digital transformation, innovation, and experience design through its frog brand. Capgemini Invent is known for its strategic consulting services, aiming to help organizations reinvent themselves in the digital age.

Company Size: Capgemini is a large, global organization (over 350,000 employees worldwide), while frog, as part of Capgemini Invent, likely operates as a specialized unit within this larger structure. This offers the resources and stability of a large corporation combined with the focused, creative environment of a design consultancy.

Founded: Capgemini was founded in 1967. frog was acquired by Capgemini in 2017. This history suggests a company with established methodologies and a long-term vision, now integrating cutting-edge design capabilities.

Team Structure: The role is within the Design Team at frog, which is a multidisciplinary unit comprising design strategists, UX/UI designers, and service designers. The team likely fosters a collaborative environment where diverse perspectives are valued. Reporting structure will place the UX Design Consultant under a Design Lead or Senior Manager, working alongside peers of varying experience levels.

Methodology: frog emphasizes a human-centered approach, combining deep user insight, bold design, and emerging technology. Their methodology likely involves agile design sprints, co-creation workshops with clients, rapid prototyping, and data-driven iteration to create meaningful and impactful experiences.

Company Website: https://www.capgemini.com/us-en/consulting/capgemini-invent/frog/

📝 Enhancement Note: The integration of frog into Capgemini Invent provides a unique blend of creative agency agility and large-scale consulting capabilities. This implies opportunities to work on significant, complex client challenges while maintaining a focus on high-quality design execution.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level Consultant, typically requiring 2-5 years of experience. It signifies a transition from individual contributor roles to a position with increased responsibility for design leadership on projects, client interaction, and potentially mentoring junior team members. The focus is on applying established UX/UI design skills to solve client problems strategically.

Reporting Structure: The UX Design Consultant will likely report to a Senior UX Designer, Design Lead, or Design Director within the frog team. They will collaborate closely with other designers, strategists, technologists, and project managers, both internally and at client organizations.

Operations Impact: As a UX Design Consultant, the impact is directly tied to shaping user experiences for clients' digital products and services. Success means creating intuitive, engaging, and effective interfaces that drive user adoption, satisfaction, and ultimately, contribute to the client's business objectives (e.g., increased conversion rates, improved customer loyalty, enhanced brand perception). The role plays a crucial part in the overall GTM strategy by ensuring the product or service offering resonates with the target audience.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like interaction design, motion design, AR/VR UX, or accessibility consulting.

• Leadership Development: Progress to Senior UX Designer or Design Lead roles, taking ownership of larger projects, managing client relationships, and mentoring junior staff.

• Strategic Consulting: Develop stronger strategic thinking and business acumen to contribute more broadly to Capgemini Invent's consulting offerings.

• International Mobility: Leverage Capgemini's global presence for opportunities to work on diverse international projects and gain exposure to different markets.

• Continuous Learning: Access to extensive training programs, workshops, and conferences to stay abreast of the latest design trends, tools, and technologies.

📝 Enhancement Note: The growth path emphasizes not just design execution but also strategic consulting and leadership, aligning with the broader objectives of Capgemini Invent. The "operations" aspect here refers to the operational execution of design within a client service framework, impacting Go-To-Market success through user adoption and satisfaction.

🌐 Work Environment

Office Type: The role is based in Utrecht, Netherlands, and operates on a hybrid model. This means employees are expected to work from the office some days of the week and remotely on others. The office environment at frog/Capgemini Invent is likely designed to foster collaboration, creativity, and innovation, with spaces for workshops, team meetings, and focused individual work.

Office Location(s): The primary office location is Utrecht, Netherlands. This location offers a central base for serving clients within the Netherlands and potentially across Europe. Specific details on office amenities and accessibility would be available upon inquiry or during the interview process.

Workspace Context:

• Collaborative Environment: The workspace is designed to encourage interaction among designers, strategists, and technologists, facilitating brainstorming sessions and cross-pollination of ideas.

• Tools and Technology: Access to high-performance laptops equipped with industry-standard design software (Figma, Adobe CC) and potentially AI-powered design tools.

• Team Interaction: Opportunities to engage with a diverse, multidisciplinary team, fostering a culture of shared learning and mutual support. The hybrid model requires proactive communication and effective use of collaboration tools to maintain team cohesion.

Work Schedule: The standard work schedule is approximately 40 hours per week. The hybrid nature of the work arrangement allows for flexibility in how and where work is performed, balancing the need for in-person collaboration with the benefits of remote work. This flexibility is crucial for managing design projects effectively and maintaining a healthy work-life balance.

📝 Enhancement Note: The hybrid work model is a key feature, requiring candidates to be comfortable with a blend of remote and in-office work. The emphasis on a collaborative and innovative workspace suggests an environment that values both independent creative work and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV, cover letter, and portfolio. Candidates are encouraged to highlight their most relevant projects and demonstrate their strategic thinking and design impact.

• Portfolio Presentation: A session where you will present a selection of your work from your portfolio. Be prepared to discuss your design process, rationale behind key decisions, challenges faced, and the outcomes achieved. Focus on how your work aligns with user needs and business goals.

• Skills Assessment/Case Study: You may be given a design challenge or case study to solve, either pre-interview or during an interview. This will assess your problem-solving skills, design methodology, and ability to articulate your thinking under pressure.

• Behavioral & Cultural Fit Interview: Questions will assess your communication skills, teamwork abilities, client management approach, and how well you align with frog/Capgemini's values and consultancy culture. Expect questions about handling feedback, collaborating with diverse teams, and your approach to ethical design.

• Final Interview: Typically with senior leadership, focusing on strategic fit, long-term potential, and final confirmation of suitability for the role and company culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your UX/UI design skills, strategic thinking, and impact. Tailor the selection to highlight experience relevant to digital products, web, mobile, and potentially emerging platforms.

• Tell a Story: For each project, clearly articulate the problem statement, your specific role and contributions, the design process you followed (research, ideation, prototyping, testing), key challenges and how you overcame them, and the final outcome or impact (quantifiable results are a plus).

• Showcase Process, Not Just Pixels: While visual design is important, emphasize your understanding of user needs, your research methodologies, and how you iterated based on feedback.

• Highlight Key Skills: Explicitly demonstrate your proficiency in Figma, Adobe CC, and your understanding of accessibility (WCAG 2.2), ethical design, and design systems.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Practice your presentation to deliver it smoothly and confidently.

Challenge Preparation:

• Understand the Brief: If given a case study, thoroughly read and understand the problem statement, target audience, and any constraints.

• Outline Your Approach: Before diving into solutions, outline your planned steps: research needed, assumptions to make, key design questions to answer, and desired outcomes.

• Focus on Process: Demonstrate a structured design thinking process. Explain your rationale for each decision, even if time is limited.

• Communicate Clearly: Articulate your ideas concisely and logically. Be prepared to explain your design choices and justify them with user-centered principles or business objectives.

• Consider Constraints: Think about how business goals, technical feasibility, and ethical considerations might influence your design.

📝 Enhancement Note: The interview process emphasizes a strong portfolio presentation and practical problem-solving skills. Candidates should be prepared to articulate their design process and demonstrate how they balance user needs with business objectives, a key aspect of consultancy work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborative interface design, wireframing, prototyping, and creating design systems. Proficiency is a must.

• Adobe Creative Suite (CC): Includes tools like Photoshop and Illustrator, which are valuable for asset creation, image editing, and visual refinement.

• Prototyping Tools: Familiarity with tools beyond Figma, such as ProtoPie, is beneficial for creating complex interactive prototypes.

• AI-Based Design Platforms: Experience with or willingness to learn tools like Uizard, Magician Design, or similar AI-assisted design platforms is a plus, indicating adaptability to emerging technologies.

Analytics & Reporting:

• User Research Tools: Proficiency in tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).

• Analytics Platforms: Basic understanding of how to interpret data from web analytics tools (e.g., Google Analytics) to inform design decisions and measure impact.

CRM & Automation:

• While not directly a CRM role, understanding how UX design integrates with broader customer journeys and marketing automation platforms can be advantageous for a holistic approach.

📝 Enhancement Note: The tech stack highlights a strong reliance on industry-standard design tools like Figma and Adobe CC, with an openness to exploring AI-driven design solutions. This reflects a modern design consultancy's approach to efficiency and innovation.

👥 Team Culture & Values

Operations Values:

• Human-Centered Design: A core principle that prioritizes understanding and meeting the needs of users above all else.

• Excellence & Craftsmanship: A commitment to producing high-quality, polished design work that is both functional and aesthetically pleasing.

• Collaboration & Partnership: Valuing teamwork, open communication, and strong relationships with colleagues, clients, and stakeholders.

• Innovation & Curiosity: Encouraging exploration of new ideas, technologies, and design approaches to push boundaries and create impactful solutions.

• Integrity & Ethics: Adhering to ethical design practices, promoting accessibility, and considering the broader societal impact of design decisions.

Collaboration Style:

• Multidisciplinary Teams: Working effectively within diverse teams comprising strategists, developers, researchers, and product managers.

• Client-Centric: Engaging actively with clients, understanding their business challenges, and co-creating solutions.

• Feedback-Driven: Open to constructive criticism and actively seeking feedback to iterate and improve designs.

• Knowledge Sharing: A culture that encourages sharing insights, best practices, and learnings across the team and wider organization.

📝 Enhancement Note: The values emphasize a blend of user advocacy, design quality, collaborative spirit, and a forward-thinking approach, all crucial for success in a client-facing design consultancy role.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively navigating the tension between ideal user experiences and practical client requirements (budget, timeline, technical limitations).

• Managing Stakeholder Expectations: Communicating design rationale and managing feedback from diverse stakeholders with varying perspectives and priorities.

• Adapting to Evolving Technologies: Staying current with rapid advancements in digital technologies, AI, and design tools, and integrating them effectively into design processes.

• Driving Change within Client Organizations: Helping clients adopt new design thinking and user-centered approaches, which can sometimes be a significant cultural shift.

Learning & Development Opportunities:

• Advanced Design Techniques: Access to training on specialized UX/UI skills, interaction design, or emerging platform design.

• Consulting Skills: Development in areas such as client management, strategic thinking, business analysis, and presentation skills.

• Industry Trends & Technology: Opportunities to attend conferences, workshops, and gain certifications in new design methodologies and technologies.

• Mentorship Programs: Guidance from senior designers and strategists to foster career growth and leadership potential.

📝 Enhancement Note: The role presents opportunities to tackle complex design problems for high-profile clients, while the challenges are inherent to consultancy work, requiring strong problem-solving and interpersonal skills. The growth path is well-defined for those looking to advance in both design and consulting.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing stakeholder demands with user needs. How did you approach it, and what was the outcome?" (Preparation: Prepare a STAR method example focusing on negotiation and user advocacy.)

• "How do you ensure your designs are accessible and ethically sound? Can you walk us through your process for incorporating these principles?" (Preparation: Be ready to discuss WCAG 2.2, inclusive design, and ethical considerations relevant to your projects.)

• "Walk us through a complex digital product you designed. What was the strategic objective, your role, and how did you measure its success?" (Preparation: Select a strong portfolio piece and prepare a concise narrative covering strategy, process, and impact.) Company & Culture Questions:

• "Why are you interested in frog and Capgemini Invent specifically? What excites you about our approach to design and technology?" (Preparation: Research frog's recent work, Capgemini Invent's strategy, and articulate how your aspirations align with their mission.)

• "How do you stay updated on the latest UX trends and technologies?" (Preparation: Mention specific blogs, publications, conferences, or online courses you follow.)

• "Describe your ideal team environment and how you contribute to a positive collaborative culture." (Preparation: Reflect on your preferred working style and how you foster teamwork and constructive feedback.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear structure: Problem, Your Role, Process, Solution, Outcome/Impact.

• Focus on "Why": Articulate the strategic reasoning behind your design decisions, not just the "what" or "how."

• Showcase Iteration: Highlight how you used feedback, research, or testing to refine your designs. This demonstrates adaptability and a commitment to improvement.

• Quantify Impact: Whenever possible, use data or metrics to demonstrate the effectiveness of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Be Enthusiastic and Confident: Present your work with passion and conviction. Be prepared to answer in-depth questions about your design choices.

📝 Enhancement Note: Interview preparation should focus on articulating a clear, user-centered design process, demonstrating strategic thinking, and showcasing how your work delivers tangible business value for clients. The emphasis on consultancy means strong communication and client management skills are as critical as design proficiency.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Capgemini careers website, including your updated CV and a compelling cover letter.

• Portfolio Customization: Tailor your portfolio to showcase projects that best align with the requirements of a UX Design Consultant role, emphasizing strategic thinking, user research, and impact on digital products. Include case studies that clearly detail your process and outcomes.

• Resume Optimization: Ensure your resume highlights your 3+ years of UX/UI design experience, proficiency in tools like Figma and Adobe CC, and any experience in consultancy or agency settings. Use keywords from the job description naturally.

• Interview Preparation: Practice articulating your design process, showcasing your portfolio with confidence, and preparing for potential design challenges or case study assessments. Research frog and Capgemini Invent's recent projects and values.

• Company Research: Thoroughly research frog and Capgemini Invent's mission, values, recent projects, and industry standing. Understand their approach to design, technology, and client partnerships to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.