UX & Product Design Lead

📍 Job Overview

Job Title: UX & Product Design Lead

Company: bunny.net

Location: Ljubljana, Slovenia

Job Type: FULL_TIME

Category: Product Design & User Experience Operations

Date Posted: 2026-07-22T06:55:53

Experience Level: 7+ Years (Mid-Senior to Lead)

Remote Status: Fully Remote (Europe-based)

🚀 Role Summary

• Lead the end-to-end user experience (UX) and product design strategy for developer-facing cloud infrastructure products.

• Drive the creation of intuitive, simple, and powerful experiences for a global developer audience, focusing on usability and accessibility.

• Collaborate closely with product management and engineering teams to translate complex technical concepts into user-friendly designs and scalable design systems.

• Own the UX journey from initial product ideation through to polished, user-loved interfaces, ensuring consistency and high standards across all touchpoints.

• Leverage AI and modern design tools to accelerate research, prototyping, and iterative design processes, fostering a culture of continuous improvement.

📝 Enhancement Note: While the title is "UX & Product Design Lead," the responsibilities heavily emphasize a hands-on approach to design and system building, rather than purely managerial duties. The role is positioned within a "Product Design & User Experience Operations" framework, focusing on the operationalization of design practices to scale effectively within a growing tech company.

📈 Primary Responsibilities

• Define and drive the UX and product design vision for bunny.net's developer platform, ensuring alignment with business objectives and user needs.

• Conduct comprehensive user research, including qualitative and quantitative methods, to deeply understand developer pain points and requirements.

• Develop and maintain robust design systems, component libraries, and design tokens to ensure consistency, efficiency, and scalability across all products.

• Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and user flows for complex technical features.

• Lead design workshops and reviews to foster collaboration, gather feedback, and bring clarity to complex product decisions with product managers and engineers.

• Champion best practices in usability, accessibility (WCAG standards), and overall product design excellence within the organization.

• Actively engage with customers and stakeholders to gather feedback, iterate on designs, and ensure designs meet real-world needs.

• Mentor and guide other designers (if applicable) and contribute to the overall growth of design practices at bunny.net by sharing knowledge and leading by example.

• Explore and integrate AI-powered tools and methodologies to enhance design efficiency, speed up prototyping, and innovate within the design process.

• Ensure a seamless and effortless user experience for technical users, focusing on details that enhance performance, simplicity, and intuitiveness.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership (setting vision, standards) and tactical execution (hands-on design, research, prototyping), particularly in the context of technical products for developers. The emphasis on "systems thinking" and "scaling great UX" points towards a need for building repeatable design processes and reusable design assets.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience. Experience:

• Minimum of 7 years of progressive experience in User Experience (UX) design, Product Design, or a closely related role.

• Proven track record of designing and delivering successful products, ideally within the cloud infrastructure, developer tools, or technical SaaS space. Required Skills:

• Expertise in UX/Product Design: Demonstrated ability to lead design initiatives from concept to launch.

• Developer-Focused Design: Strong confidence and experience designing intuitive interfaces for technical users, particularly developers.

• User Research Proficiency: Ability to conduct and synthesize both qualitative (interviews, usability testing) and quantitative (surveys, analytics) user research.

• Systems Thinking: Capability to identify patterns, create scalable design systems, and understand the interconnectedness of product components.

• Prototyping & Ideation: Skill in using modern design tools (e.g., Figma, Sketch, Adobe XD) for wireframing, prototyping, and high-fidelity design.

• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale to diverse audiences, including engineers and leadership.

• Problem-Solving: Talent for translating complex technical challenges into elegant and intuitive user experiences.

• AI & Modern Tooling Curiosity: A genuine interest in exploring and leveraging AI and new design technologies to improve processes.

Preferred Skills:

• Experience building and managing comprehensive design systems, including component libraries and design tokens.

• Familiarity with frontend development technologies such as HTML, CSS, JavaScript, or frameworks like Angular.

• Specific experience designing for APIs, cloud platforms, infrastructure management, security tools, or other developer-centric technologies.

• Experience using AI tools to accelerate design research, prototyping, or workflow optimization.

• Experience in mentoring junior designers or contributing to the scaling of design practices within a product organization.

📝 Enhancement Note: The requirement for 7+ years of experience, combined with a focus on developer products and systems thinking, suggests a need for a candidate who can not only design but also strategize and operationalize design processes. The "preferred skills" indicate a strong leaning towards candidates with a deep understanding of the technical landscape and the ability to bridge the gap between design and development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated UX/Product Design Impact: Showcase 3-5 significant projects that highlight your end-to-end design process, from problem identification to solution implementation and impact measurement.

• Technical User Focus: Include case studies specifically detailing your experience designing for developers or complex technical audiences, demonstrating an understanding of their unique needs and workflows.

• Design System Contribution: Present examples of your involvement in creating, contributing to, or scaling design systems, component libraries, or design tokens. Detail the problem they solved and their impact.

• Process & Methodology Clarity: Clearly articulate your design process, including user research methodologies, ideation techniques, prototyping approaches, and collaboration strategies with engineering and product teams.

• Problem-Solving & Systems Thinking: Highlight instances where you applied systems thinking to solve recurring problems or create scalable design patterns, rather than just one-off solutions.

Process Documentation:

• Research Synthesis: Examples of how you've synthesized user research findings into actionable design insights and product requirements.

• Workflow Optimization: Case studies demonstrating how your designs have improved user workflows, reduced complexity, or increased efficiency for technical users.

• System Implementation Standards: Evidence of establishing or adhering to design standards, style guides, and component libraries to ensure product consistency and maintainability.

• Collaboration & Iteration: Showcase how you've collaborated with cross-functional teams (engineering, product) throughout the design lifecycle, including methods for feedback incorporation and iterative refinement.

📝 Enhancement Note: For a lead role, the portfolio should not just show finished designs but also the strategic thinking behind them, emphasizing process, systems thinking, and measurable impact, especially within a technical domain. The ability to demonstrate scalability through design systems is a key differentiator.

💵 Compensation & Benefits

Salary Range:

• Based on the role's seniority (7+ years experience), lead responsibilities, fully remote nature, and the company's global presence with a focus on Europe, a competitive salary range for a UX & Product Design Lead in Slovenia or a comparable European tech hub would typically fall between €70,000 to €100,000+ annually. This estimate considers the company's remote-first policy, benefits package, and the specialized nature of designing for developers in cloud infrastructure. Benefits:

• Flexible Work Environment: 100% flexible hours and a remote-first approach, allowing work from anywhere in Europe (ideally within CET ±3 hours for collaboration).

• Comprehensive Health Coverage: Worldwide medical, dental, and vision insurance.

• Generous Paid Time Off: 25 vacation days annually, increasing with loyalty up to 30 days, plus local public holidays.

• Focus on Deep Work: Meeting-free Thursdays to enable uninterrupted deep work.

• Home Office Support: Annual budget of €500 for setting up a comfortable and efficient home workspace.

• Health & Wellness: Paid sick leave, an annual wellness budget of €480, and mental health support via BetterHelp.com.

• Family Support: Paid parental leave (16 weeks for birthing parents, 8 weeks for non-birthing parents, topping up local statutory minimums).

• Professional Development: Annual educational budget of €500 for books, seminars, or courses, and a yearly subscription for Apple, Spotify, or YouTube Premium.

• Equity & Company Culture: Employee Stock Option Plan (ESOP) offering a piece of the company's growth, and an annual "fluffle building" retreat for in-person team connection.

Working Hours:

• The role is based on a standard 40-hour work week, with 100% flexible hours. This allows individuals to structure their workday according to their personal rhythm, provided collaboration with European-based teams is facilitated.

📝 Enhancement Note: The salary estimate is based on general market research for lead-level design roles in European tech hubs, adjusted for the remote-first nature and the specific industry. The benefits are extensive and reflect a company culture that prioritizes employee well-being, flexibility, and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cloud Infrastructure Services, Content Delivery Network (CDN), Edge Computing. bunny.net operates in a highly competitive and rapidly evolving technology sector, providing essential services for websites and applications globally.

Company Size: bunny.net is a growing company, likely in the range of 100-500 employees, based on the comprehensive benefits and the "growing company" implication. This size suggests a dynamic environment where individual contributions have a significant impact, but processes are beginning to be formalized.

Founded: Founded in 2014, bunny.net has established itself as a significant player in the CDN market, known for its performance, affordability, and innovative approach. This history indicates a company with a solid foundation and a track record of sustained growth and development.

Team Structure:

• The UX & Product Design Lead will likely be part of a Product team, working closely with Product Managers and Engineering Leads.

• The role reports into a higher-level Product or Engineering leadership position, responsible for the overall product strategy and execution.

• Cross-functional collaboration is central, with daily interaction expected between Design, Product Management, and Engineering to ensure seamless product development. Methodology:

• Data-Driven Decisions: Emphasis on using user research, analytics, and customer feedback to inform design and product decisions.

• Agile Development: Likely operates within agile or similar iterative development frameworks, requiring close collaboration and rapid feedback loops.

• Systems Approach: A strong focus on building scalable systems, design patterns, and reusable components to ensure efficiency and consistency across the product suite.

• Innovation & Experimentation: Encouragement to experiment with new ideas, AI tools, and modern design practices to push the boundaries of what's possible.

Company Website: https://bunny.net/

📝 Enhancement Note: bunny.net positions itself as an innovative, fast-paced company challenging the status quo in internet infrastructure. The culture is described as ownership-driven, with a focus on tangible problem-solving and continuous improvement. For a design lead, this means an opportunity to influence product direction and build robust design operations within a growing, forward-thinking organization.

📈 Career & Growth Analysis

Operations Career Level: This role is a "Lead" position, indicating a significant level of responsibility and autonomy. It's a mid-to-senior level role with leadership expectations, requiring not just design execution but also strategic input, process definition, and potentially mentorship. It signifies a transition from an individual contributor to someone who shapes how design functions within the company.

Reporting Structure: The UX & Product Design Lead will report to a Director or VP of Product/Engineering. They will work daily with Product Managers and Engineering Leads, forming a core triad responsible for product development. This structure allows for direct influence on product strategy and execution.

Operations Impact: The UX & Product Design Lead has a direct and substantial impact on bunny.net's success by:

• Enhancing Developer Experience: Making powerful, complex technology accessible and easy to use for developers, which is crucial for customer acquisition, retention, and satisfaction in the cloud infrastructure market.

• Driving Product Adoption & Efficiency: Intuitive design leads to faster adoption and more efficient use of bunny.net's services, directly contributing to customer value and potentially reducing support load.

• Scaling Design Practices: Building and maintaining design systems and processes that enable the company to scale its product offerings without compromising user experience quality.

• Influencing Product Strategy: Providing critical user insights and design direction that shape the product roadmap and strategic priorities.

Growth Opportunities:

• Leadership Development: Opportunity to hone leadership skills, potentially build and manage a design team as the company grows, and influence company-wide design standards.

• Specialization in Technical UX: Deepen expertise in designing for complex technical domains like cloud infrastructure, APIs, and developer tools, a highly sought-after specialization.

• Strategic Influence: Play a key role in shaping the future of bunny.net's product offerings and user experience strategy.

• Process Innovation: Lead the charge in adopting and refining new design methodologies, AI tools, and operational processes within the design function.

• Company Growth Impact: Be instrumental in the growth and success of a dynamic tech company, with potential for significant career advancement and equity growth.

📝 Enhancement Note: The "Lead" title implies a dual focus: driving design excellence and establishing operational design practices. The growth opportunities are significant, offering a chance to shape a function within a growing company and become a recognized expert in technical UX.

🌐 Work Environment

Office Type: bunny.net operates on a "Remote-first by design" model. This means there are no central offices that employees are required to attend. The company occasionally offers vouchers for visiting their headquarters, suggesting a physical location exists but is not the primary work hub.

Office Location(s): While the role is remote-based in Europe, bunny.net has a headquarters located in Slovenia (implied by the job posting location). The company's global presence means employees can work from various locations within Europe, with a preference for proximity to CET for easier collaboration.

Workspace Context:

• Autonomy and Flexibility: Employees have the freedom to choose their work location within Europe, fostering a highly autonomous work environment.

• Technology-Enabled Collaboration: The remote setup relies heavily on digital collaboration tools for communication, project management, and design work. Expect a robust digital workspace.

• Focus on Deep Work: Meeting-free Thursdays are explicitly designed to provide dedicated time for focused, uninterrupted work, which is crucial for complex design tasks.

• Home Office Support: A dedicated annual budget is provided to ensure employees have a comfortable and productive home workspace, emphasizing the importance of physical comfort for efficiency.

Work Schedule:

• The role offers 100% flexible hours. This allows employees to manage their work schedule to best suit their productivity and personal life, with the understanding that collaboration with European teams necessitates some overlap during core working hours.

📝 Enhancement Note: The remote-first, flexible-hours model is a significant aspect of bunny.net's work environment. The company invests in supporting remote employees with budgets for home offices and wellness, indicating a commitment to making remote work effective and sustainable.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess qualifications and alignment with the role's requirements.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, approach to technical UX, and understanding of developer needs. This will likely include behavioral questions and scenario-based inquiries.

• Portfolio Presentation & Design Challenge: A session where you present your portfolio, highlighting key projects, your process, and impact. This may be followed by a design challenge or a deep dive into a specific problem area relevant to bunny.net's products. Expect to discuss how you'd approach designing for complex infrastructure.

• Cross-Functional Interviews: Meetings with Product Managers and Engineering Leads to assess collaboration style, communication skills, and ability to balance user needs with technical constraints.

• Final Interview: Potentially with a senior leader (e.g., VP of Product/Engineering) to discuss strategic alignment, cultural fit, and long-term vision for the role.

Portfolio Review Tips:

• Curate for Impact: Select projects that best showcase your ability to solve complex problems for technical users, your systems thinking, and your impact on product outcomes.

• Structure Your Case Studies: For each project, clearly outline: The Problem, Your Role, The Process (Research, Ideation, Design, Testing), The Solution, and The Impact/Results (quantifiable if possible).

• Highlight Systems & Patterns: Emphasize instances where you created reusable design patterns or contributed to design systems, explaining the rationale and benefits.

• Demonstrate Technical Understanding: Clearly articulate your understanding of cloud infrastructure or developer tool concepts and how they informed your design decisions.

• Showcase AI Integration: If applicable, include examples of how you've used AI tools to enhance your design process or outcomes.

• Be Prepared to Discuss: Think about how you would articulate your design decisions, trade-offs made, and how you collaborated with engineering and product teams.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with bunny.net's services, their target audience (developers), and the general landscape of cloud infrastructure and CDN services.

• Think Systems & Scalability: Practice approaching design problems with a focus on creating scalable solutions rather than isolated fixes.

• Focus on Clarity & Simplicity: Consider how you would simplify complex technical concepts for a user interface.

• Prepare to Discuss Trade-offs: Be ready to discuss how you would balance user needs, business goals, and technical feasibility.

📝 Enhancement Note: The interview process is designed to evaluate not only design skills but also strategic thinking, collaboration abilities, and domain understanding. A strong portfolio that clearly articulates process, impact, and systems thinking is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe XD. Proficiency in at least one is essential.

• User Research: Tools for surveys (e.g., SurveyMonkey, Typeform), usability testing platforms (e.g., UserTesting.com, Lookback), and potentially tools for session recording and heatmaps.

• Collaboration & Project Management: Tools like Jira, Asana, Trello, Slack, Confluence for team communication and project tracking.

• AI Design Tools: Exploration of emerging AI tools for research augmentation, content generation, rapid prototyping, or design exploration.

Analytics & Reporting:

• Experience with web analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and track product performance.

• Data visualization tools or platforms may be used to present research findings and product metrics. CRM & Automation:

• While not directly a CRM role, understanding how user data flows from various touchpoints (website, product usage) into CRM or customer data platforms is beneficial for context.

• Familiarity with automation concepts in workflows, even if not directly implementing them, is valuable for understanding efficiency gains. Infrastructure/Developer Tool Context:

• Familiarity with concepts related to cloud computing, CDNs, APIs, hosting, networking, and developer workflows.

📝 Enhancement Note: Proficiency with industry-standard design tools like Figma is expected. The role also calls for an awareness of analytics, collaboration platforms, and an openness to integrating AI into the design workflow, reflecting a modern and evolving tech environment.

👥 Team Culture & Values

Operations Values:

• Ownership & Initiative: Taking responsibility for your work and proactively driving solutions, aligning with bunny.net's "move quickly, take ownership" ethos.

• Continuous Improvement: A commitment to always refining processes, designs, and skills, reflecting the company's "always improving" mentality.

• Simplicity & Clarity: Striving to make complex technology feel beautifully simple and intuitive for users.

• Collaboration & Transparency: Working closely with cross-functional teams, sharing knowledge, and being open about design thinking and decisions.

• User-Centricity: Deeply understanding and advocating for the developer user, ensuring their needs are at the forefront of product development.

• Efficiency & Effectiveness: Focusing on creating impactful designs that solve real problems and improve user workflows.

Collaboration Style:

• Cross-Functional Partnership: Expect a highly collaborative environment where designers, product managers, and engineers work hand-in-hand. The "side by side" approach emphasizes close integration.

• Feedback-Oriented: A culture that values constructive feedback, both giving and receiving, to elevate the quality of design and product outcomes.

• Knowledge Sharing: Encouragement to share insights, best practices, and learnings with colleagues to foster collective growth and elevate design standards across the organization.

• Iterative Design: A process that embraces iteration based on feedback and data, moving from initial concepts to refined, user-validated solutions.

📝 Enhancement Note: The company culture appears to be built around agility, ownership, and a strong focus on delivering tangible value through well-designed, user-centric products. For a design lead, this means being comfortable in a fast-paced environment and actively contributing to a collaborative, improvement-focused team.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Technical Complexity: The primary challenge is translating intricate cloud infrastructure concepts into interfaces that are intuitive and efficient for highly technical users (developers).

• Scaling Design Operations: As the company grows, establishing and maintaining scalable design systems, processes, and patterns will be crucial to ensure consistent quality and efficiency.

• Balancing User Needs with Technical Constraints: Navigating the trade-offs between ideal user experiences and the realities of engineering capabilities, infrastructure limitations, and business objectives.

• Staying Ahead of the Curve: Continuously evolving design practices, tools (especially AI), and understanding of developer needs in a rapidly changing tech landscape.

• Remote Collaboration Effectiveness: Ensuring seamless communication, alignment, and creative synergy within a fully remote, globally distributed team.

Learning & Development Opportunities:

• Deep Specialization in Technical UX: Become an expert in a niche but high-demand field of UX design.

• Leadership and Mentorship: Grow into a leadership role, potentially building and managing a design team, and mentoring junior designers.

• Impactful Product Strategy: Contribute directly to the strategic direction of a growing company and its core product offerings.

• Adoption of Emerging Technologies: Gain hands-on experience with AI tools and other cutting-edge technologies shaping the future of design and product development.

• Building Design Systems: Develop expertise in creating, implementing, and scaling robust design systems that have a lasting impact on product quality.

📝 Enhancement Note: This role presents significant challenges that are also key growth opportunities. Successfully navigating these will position the candidate as a leader in technical UX and design operations within a dynamic tech company.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for managing cloud server configurations for developers who may have varying levels of technical expertise?" (Focus: User segmentation, complexity simplification, process flow)

• "Describe a time you had to advocate for a user-centered design decision that faced resistance from engineering or product management. How did you navigate that situation, and what was the outcome?" (Focus: Communication, influence, data-driven advocacy, collaboration)

• "Given our focus on cloud infrastructure, what are the key considerations for designing an API management interface that is both powerful and user-friendly?" (Focus: Domain understanding, technical user needs, information architecture) Company & Culture Questions:

• "What interests you most about bunny.net's mission and its approach to challenging the internet infrastructure market?" (Focus: Research, alignment with company values)

• "How do you see your role in fostering a strong design culture within a remote-first, globally distributed team?" (Focus: Collaboration, knowledge sharing, leadership)

• "Based on your understanding of bunny.net, where do you see the biggest opportunities for UX and product design to drive business impact?" (Focus: Strategic thinking, business acumen) Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the problem, the journey, the solution, and the impact.

• Show, Don't Just Tell: Use visuals effectively (mockups, prototypes, user flows) but be ready to articulate the "why" behind every design choice.

• Quantify Impact: Whenever possible, use metrics (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores) to demonstrate the value of your work.

• Highlight Systems Thinking: Specifically call out instances where you designed reusable patterns or contributed to design systems, explaining their strategic importance.

• Discuss Collaboration: Explain how you worked with product managers and engineers, detailing your communication methods and how you navigated trade-offs.

• Address AI Integration: If you've used AI, be ready to explain the tools, your approach, and the benefits realized.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of technical UX, systems thinking, and collaborative problem-solving. The portfolio presentation is a critical component, requiring strategic curation and clear articulation of process and impact.

📌 Application Steps

To apply for this UX & Product Design Lead position:

• Submit your application through the provided link on the bunny.net teamtailor careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects that best demonstrate your experience with complex technical products, developer-focused design, and your ability to build scalable design systems. Select 3-5 impactful case studies.

• Resume Optimization: Ensure your resume clearly articulates your 7+ years of experience, focusing on achievements in UX/Product Design, particularly within infrastructure or developer tools. Use keywords from the job description such as "developer experience," "design systems," "user research," and "systems thinking."

• Prepare Your Presentation: Practice presenting your portfolio, focusing on the narrative, your process, and the quantifiable impact of your work. Be ready to discuss your approach to designing for technical users and your experience with AI tools.

• Company Research: Thoroughly research bunny.net's services, target audience, and company culture. Understand their competitive landscape and how UX can be a differentiator.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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