UI Designer - AI Neobank App

📍 Job Overview

Job Title: UI Designer - AI Neobank App

Company: Bjak

Location: Zurich, Switzerland

Job Type: FULL_TIME

Category: UI/UX Design, Product Design

Date Posted: 2026-08-18

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote (Must be based in Switzerland)

🚀 Role Summary

• Design intuitive, elegant, and high-performing user interfaces for BJAK's AI-powered financial products across mobile and web platforms.

• Translate complex financial product requirements into user-friendly wireframes, user flows, prototypes, and high-fidelity designs.

• Maintain and evolve BJAK's comprehensive design system to ensure visual consistency and brand integrity across all digital touchpoints.

• Collaborate closely with product managers and engineers to ensure accurate, pixel-perfect implementation of designs.

• Iterate and refine designs based on user feedback, analytics data, and usability testing to continuously improve product usability and user experience.

📝 Enhancement Note: This role is crucial for a rapidly growing fintech company, requiring a designer who can bridge the gap between complex financial services and user-friendly digital experiences. The emphasis on AI and mobile-first design indicates a forward-thinking product strategy.

📈 Primary Responsibilities

• Craft polished, user-centric interfaces for mobile and web applications, focusing on insurance, payments, claims, and investment services.

• Develop comprehensive wireframes, user flows, and interactive prototypes to clearly communicate design concepts and user journeys.

• Build intuitive and trustworthy experiences that simplify complex financial transactions for users.

• Own and contribute to the development and maintenance of BJAK's design system, ensuring adherence to established guidelines and best practices.

• Partner with product management to understand user needs and translate them into effective design solutions.

• Work hand-in-hand with engineering teams throughout the development lifecycle to ensure faithful implementation of designs and provide necessary assets.

• Analyze user feedback, usability test results, and product analytics to drive design iterations and improvements.

• Ensure designs meet accessibility standards, are responsive across various devices and screen sizes, and maintain a consistent visual language.

• Proactively contribute to enhancing the overall product usability, interaction patterns, and visual aesthetics.

📝 Enhancement Note: The responsibilities highlight a hands-on role focused on execution and collaboration. The expectation to "own" the design system suggests a need for a designer who can not only use but also contribute to its strategic development and governance.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field is often preferred in design roles. Equivalent practical experience will also be considered.

Experience: 2–5 years of professional experience in digital product design, with a significant emphasis on mobile application design.

Required Skills:

• Proven track record in designing digital products, with a strong portfolio showcasing mobile application design expertise.

• Advanced proficiency in Figma, including its prototyping capabilities and modern design workflows.

• Deep understanding of mobile-first design principles and best practices.

• Familiarity with platform-specific design guidelines for iOS and Android.

• Strong grasp of UX principles, information architecture, and user-centered design methodologies.

• Ability to translate complex user journeys into simple, intuitive interfaces.

• Exceptional attention to detail, with a keen eye for visual hierarchy, typography, and spacing.

• Experience in building and maintaining design systems.

• Proficiency in interactive prototyping tools and techniques.

• Understanding of responsive design principles. Preferred Skills:

• Experience with FigJam for collaborative ideation.

• Knowledge of design tokens and their implementation.

• Experience with Auto Layout and component-based design within Figma.

• Familiarity with usability testing methodologies and tools.

• Experience designing for financial services or fintech products.

• Understanding of accessibility standards (e.g., WCAG).

📝 Enhancement Note: The emphasis on Figma, mobile-first design, and design systems indicates a modern, efficient design workflow. The requirement for a strong portfolio is paramount, as it serves as the primary evidence of design skills and craftsmanship.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for all applications.

• Showcase a range of digital product design projects, with a strong emphasis on mobile applications.

• Demonstrate exceptional visual design, interaction design, and UI craftsmanship through case studies.

• Highlight your process from problem identification to solution, including wireframes, user flows, prototypes, and final UI designs.

• Clearly articulate your individual contributions to each project, especially in collaborative environments.

• Provide examples of how you've simplified complex user journeys into intuitive interfaces. Process Documentation:

• Clearly outline your design process, from initial concept and research to final implementation.

• Detail your approach to transforming product requirements into design artifacts (wireframes, user flows, prototypes).

• Explain how you use user feedback, analytics, and usability testing to iterate on designs.

• Demonstrate your understanding of design system principles and how you contribute to or leverage them.

• Show evidence of collaboration with product managers and engineers.

📝 Enhancement Note: The portfolio is not just a gallery; it's a critical tool for evaluating a candidate's problem-solving skills, design process, and ability to articulate design rationale. Projects demonstrating a clear impact on user experience and business goals will be highly valued.

💵 Compensation & Benefits

Salary Range: For a UI Designer with 2-5 years of experience in Zurich, Switzerland, the estimated annual salary range is typically between CHF 80,000 and CHF 110,000. This range can vary based on specific skills, the depth of portfolio, and the candidate's negotiation ability.

Benefits:

• Competitive salary commensurate with experience.

• Opportunity to work remotely from within Switzerland.

• Health insurance and other standard Swiss benefits.

• Contribution to a dynamic and innovative fintech environment.

• Chance to shape the future of AI-driven financial products.

• Dynamic and international work environment with over 20 nationalities.

• Opportunity to work on cutting-edge technology.

Working Hours: The standard full-time working hours in Switzerland are typically 40-42 hours per week. While the role is remote, adherence to a consistent schedule for effective collaboration with global teams is expected.

📝 Enhancement Note: Salary estimates are based on data from Swiss job boards and industry benchmarks for UI Designers with 2-5 years of experience in Zurich. Benefits are inferred from typical offerings in Swiss tech companies and the provided company description, with a focus on remote work advantages.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech, Insurance Technology, Digital Banking (Neobank), AI. BJAK is a leading insurance platform in Southeast Asia, now expanding its offerings to include spending, saving, investing, and more, leveraging AI.

Company Size: BJAK has a global team with employees from over 20 nationalities, indicating a medium to large-sized, internationally distributed workforce. The company was founded in 2019, suggesting a fast-paced, startup-like environment with a focus on rapid growth and innovation.

Founded: 2019. This signifies a relatively young company, likely characterized by agility, innovation, and a desire to disrupt traditional financial services.

Team Structure:

• The UI Designer will be part of a product development team, likely working closely with Product Managers, Engineers, and potentially other Designers.

• The team structure is expected to be collaborative and cross-functional, reflecting the company's global and diverse workforce.

• Reporting lines are likely to be to a Head of Product Design or a Senior Design Lead, with direct collaboration with Product Managers and Engineering Leads. Methodology:

• Data-driven decision-making, utilizing user feedback, analytics, and A/B testing to inform design choices.

• Agile development methodologies are likely employed, allowing for rapid iteration and continuous improvement.

• Emphasis on building "next-generation products" and challenging the status quo, indicating a culture of innovation and forward-thinking.

• Focus on creating accessible and user-friendly financial applications for a broad audience.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: BJAK's culture appears to be passion-driven, focused on building impactful products rather than adhering to rigid hours. The emphasis on innovation, global teams, and a mission to empower users financially suggests a dynamic and purpose-driven work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UI Designer. It offers the opportunity to take ownership of significant design responsibilities, contribute to a growing design system, and influence product direction. It's a step beyond junior roles, requiring independent work and problem-solving.

Reporting Structure: The UI Designer will likely report to a Design Lead or Head of Product Design. They will work closely with Product Managers and Engineering teams, requiring strong collaboration and communication skills to ensure alignment across these functions.

Operations Impact: The UI Designer's work directly impacts user acquisition, engagement, and retention by making complex financial products easy and enjoyable to use. Well-designed interfaces build trust, reduce friction, and ultimately drive the adoption and success of BJAK's AI-powered financial services. This role is key to translating BJAK's mission into tangible user experiences.

Growth Opportunities:

• Skill Specialization: Deepen expertise in mobile-first design, AI-driven product interfaces, or advanced prototyping techniques.

• Design System Leadership: Grow into a role responsible for evolving and governing the design system, potentially mentoring junior designers.

• Product Strategy Influence: Contribute more significantly to product strategy discussions, leveraging design insights to shape future product development.

• Cross-functional Expertise: Develop a strong understanding of product management and engineering processes, potentially leading to broader product roles.

• Leadership Track: With proven performance, opportunities for Senior UI Designer or Lead UI Designer roles may arise as the company scales.

📝 Enhancement Note: The "not for" section implies a desire for proactive, independent designers. Growth opportunities are tied to demonstrating ownership, strategic thinking, and a commitment to continuous improvement, aligning with the company's fast-paced, innovative ethos.

🌐 Work Environment

Office Type: Fully Remote. Candidates must be based in Switzerland. This allows for flexibility and work-life balance, with the ability to work from a home office or co-working space.

Office Location(s): While the role is remote, the requirement to be based in Switzerland means candidates should be legally permitted to work there and understand local tax and social security regulations. The company has a global presence, indicating potential for virtual team interactions across different time zones.

Workspace Context:

• Collaborative Environment: Expect frequent virtual collaboration via tools like Figma, FigJam, and video conferencing. The team emphasizes close partnerships between design, product, and engineering.

• Tools & Technology: Access to industry-standard design tools (Figma, etc.) and project management software will be provided or expected. The focus is on leveraging technology to facilitate remote work and efficient design processes.

• Team Interaction: Regular team meetings, design critiques, and cross-functional syncs will be part of the workflow, fostering a sense of connection despite the remote setup.

Work Schedule: While the role is full-time, the remote nature and global team composition may offer some flexibility. However, core working hours will likely be established to facilitate synchronous collaboration with colleagues in similar time zones and with key stakeholders. Adherence to a 40-hour work week is standard.

📝 Enhancement Note: The remote-first approach in Switzerland necessitates strong self-discipline, communication skills, and comfort with digital collaboration tools. The company's global nature means understanding and adapting to different working styles and time zones is beneficial.

📄 Application & Portfolio Review Process

Interview Process:

1. Portfolio Review: Initial screening based on your submitted portfolio. This is critical.

2. Practical Design Task (if applicable): A timed exercise to assess your design skills, problem-solving approach, and ability to work within constraints.

3. Role-Specific Interview: Deeper dive into your experience, design process, collaboration style, and understanding of UI/UX principles. Expect questions about your portfolio projects.

4. CEO / Final Interview: A conversation with the CEO to assess cultural fit, strategic alignment, and overall potential contribution to BJAK.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest, most relevant projects. Prioritize mobile-first and complex problem-solving examples.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions (and the rationale behind them), and the impact of your work (quantifiable if possible).

• Showcase Process: Include sketches, wireframes, user flows, prototypes, and final polished UIs. Explain why you made certain choices.

• Highlight Collaboration: If applicable, explain how you worked with product managers and engineers, and how you incorporated their feedback.

• Be Concise: Use visuals effectively and keep text descriptions clear and to the point. Ensure it's easy to navigate.

• Figma Focus: Since Figma is a key tool, ensure your portfolio showcases your mastery of its features, including prototyping and component-based design.

Challenge Preparation:

• Understand the Context: If a task is given, thoroughly read and understand the brief. Identify the core problem and constraints.

• Think User-Centric: Always approach design challenges from the user's perspective.

• Demonstrate Process: Even in a timed task, outline your steps and thought process. Use quick sketches or flow diagrams.

• Justify Decisions: Be prepared to explain why you made the design choices you did.

• Consider Implementation: Think about how your design would be implemented by engineers.

• Presentation Skills: Practice articulating your design decisions clearly and concisely.

📝 Enhancement Note: The interview process is designed to be fast (aiming for completion within 1 week). This means candidates must be prepared to move quickly, submit materials promptly, and be readily available for interviews. The portfolio is the gatekeeper for this process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Advanced proficiency is required.

• FigJam: Likely used for collaborative brainstorming, user flow mapping, and ideation sessions.

• Design Systems: Deep understanding and practical experience in creating, maintaining, and utilizing design systems is crucial for consistency and efficiency.

• Interactive Prototyping: Proficiency in creating interactive prototypes within Figma or other relevant tools to simulate user experiences.

• Auto Layout & Components: Expertise in Figma's advanced features for efficient and scalable design.

• Design Tokens: Understanding and potentially implementing design tokens for managing design system properties.

Analytics & Reporting:

• While not explicitly listed as a designer's primary tool, familiarity with how user analytics (e.g., Amplitude, Mixpanel) and A/B testing results inform design decisions is important. CRM & Automation:

• Not directly relevant to the UI Designer role.

📝 Enhancement Note: The explicit mention of Figma, FigJam, Design Systems, Auto Layout, Components, and Design Tokens highlights BJAK's commitment to a modern, efficient, and scalable design workflow. Candidates must be highly proficient in this stack.

👥 Team Culture & Values

Operations Values:

• Passion-Driven Work: Employees are encouraged to work for their passion, not just count hours, indicating a high level of intrinsic motivation and commitment.

• Building Next-Generation Products: A focus on innovation, challenging the status quo, and creating cutting-edge solutions.

• User Empowerment: A core mission to help people get more from their money and make financial applications accessible and beneficial to everyone.

• Excellence in Design: An obsession with visual quality, interaction details, and usability, as evidenced by the UI Designer role requirements.

• Collaboration & Diversity: Embracing a global team with diverse nationalities, fostering an inclusive and collaborative environment.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on close collaboration between design, product management, and engineering teams.

• Iterative Design: Designs are refined based on feedback, analytics, and usability testing, suggesting an open culture for constructive criticism and iteration.

• Ownership Mentality: Team members are expected to take ownership of problems and drive solutions rather than waiting for detailed instructions.

• Speed & Quality: The company values moving quickly while maintaining high standards of visual quality and product usability.

📝 Enhancement Note: The company culture appears to be a blend of startup agility, a strong mission-driven purpose, and a commitment to high-quality product development. Designers who thrive in fast-paced, collaborative environments and are passionate about creating impactful user experiences will fit well.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Financial Complexity: Designing intuitive interfaces for complex financial products (insurance, investments, payments) that appeal to a broad user base.

• AI Integration: Effectively integrating AI-driven features into user interfaces in a way that is transparent, trustworthy, and enhances the user experience.

• Maintaining Design Consistency: Ensuring a cohesive and high-quality user experience across a growing suite of financial products and platforms through a robust design system.

• Remote Collaboration: Effectively collaborating and communicating design ideas and rationale within a globally distributed, remote team structure.

• Fast-Paced Environment: Adapting to rapid development cycles and iterative design processes common in high-growth fintech companies.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunity to hone skills in mobile-first, AI-driven UI design, and advanced Figma techniques.

• Fintech Domain Expertise: Gain deep knowledge of financial services, AI applications in finance, and user behavior in this sector.

• Design System Contribution: Play a key role in the growth and evolution of BJAK's design system, potentially leading to system ownership.

• Cross-functional Learning: Develop a comprehensive understanding of product management and software engineering processes.

• Exposure to Global Markets: Work with a diverse, international team, gaining insights into different user needs and market expectations.

📝 Enhancement Note: The challenges presented are typical for a growing fintech company expanding its product lines and leveraging new technologies like AI. The growth opportunities are substantial for a designer looking to make a significant impact and advance their career in a dynamic industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex financial product into an intuitive user interface. What was your process?" (Focus on user journey mapping, simplification techniques, and rationale.)

• "How do you approach designing for AI-powered features? What are the key considerations for building user trust in AI-driven financial products?" (Discuss transparency, explainability, and ethical design.)

• "Walk us through a project in your portfolio where you significantly contributed to or maintained a design system. What were the key components and benefits?" (Highlight your understanding of system architecture, reusability, and governance.)

• "How do you collaborate with product managers and engineers to ensure your designs are implemented accurately and effectively?" (Emphasize communication, feedback loops, and problem-solving.) Company & Culture Questions:

• "Why are you interested in BJAK and our mission to help people get more from their money?" (Research BJAK's mission and recent developments.)

• "What are your thoughts on the future of AI in financial services and how design plays a role?" (Showcase your forward-thinking perspective.)

• "How do you handle constructive criticism or conflicting feedback on your designs?" (Demonstrate adaptability and a collaborative mindset.)

• "What does 'passion-driven work' mean to you, and how do you apply it in your design career?" (Align your response with BJAK's stated values.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, the objective, your process, key design decisions (with rationale), challenges, and the outcome/impact.

• Show, Don't Just Tell: Use visuals extensively (sketches, wireframes, prototypes, final UIs). Explain your visual and interaction design choices.

• Quantify Impact: If possible, include metrics that demonstrate the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user engagement).

• Focus on Figma Mastery: Be ready to discuss your use of Figma's advanced features like Auto Layout, components, and prototyping.

• Be Prepared for Design Tasks: If a task is part of the interview, practice time management and clearly articulating your design decisions under pressure.

📝 Enhancement Note: Given the fast interview process, candidates should have their portfolio polished and ready to present at the first stage. Be prepared to discuss your design rationale in detail and how your work aligns with BJAK's mission and values.

📌 Application Steps

To apply for this UI Designer position:

• Submit your application, including a link to your mandatory portfolio, through the provided application link.

• Portfolio Customization: Ensure your portfolio prominently features mobile-first designs, financial product interfaces, and examples of your Figma proficiency. Tailor your case studies to highlight problem-solving and user-centric design.

• Resume Optimization: Update your resume to clearly articulate your 2-5 years of experience in digital product design, specifically mentioning mobile applications, Figma, and design systems. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio projects, focusing on the rationale behind your design decisions and your collaborative process. Be ready to discuss your approach to complex financial products and AI integration.

• Company Research: Thoroughly research BJAK's mission, products, and recent news. Understand their position in the Southeast Asian market and their expansion into new financial services. Prepare to discuss how your design philosophy aligns with their values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.