Transport Planning and Design Manager

📍 Job Overview

Job Title: Transport Planning and Design Manager

Company: Ericsson

Location: Bangkok, Thailand

Job Type: FULL_TIME

Category: Operations - Network Planning & Design (Telecommunications)

Date Posted: August 11, 2026

Experience Level: 7-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the design, planning, and optimization of large-scale telecom IP/MPLS networks within a Managed Services environment, focusing on IPRAN, IPCORE, and ISP domains.

• Drive operational excellence, data-driven operations, and automation initiatives to enhance customer experience, operational efficiency, and financial performance.

• Foster cultural change and continuous improvement by identifying skill gaps, developing team capabilities through mentoring and training, and promoting innovation.

• Manage project execution, ensuring successful MOP preparation, oversight, post-migration validation, and adherence to SLAs and compliance standards.

• Collaborate cross-functionally with RAN, Transport, and IT teams to ensure end-to-end service delivery and manage stakeholder relationships effectively.

📝 Enhancement Note: This role is highly specialized within telecommunications network operations, focusing on the strategic planning and design of complex IP networks. The emphasis on Managed Services, automation, and transformation indicates a need for a candidate who can not only manage existing operations but also drive future-state improvements and technological adoption. The explicit mention of IPRAN, IPCORE, and ISP domains signifies a deep technical requirement within these specific areas of telecommunications infrastructure.

📈 Primary Responsibilities

• Develop and maintain deep subject matter expertise in IPCORE, IP Online, IP Service, and ISP domains, including telecom operator network architectures.

• Manage project execution for network upgrades and implementations, including MOP (Method of Procedure) preparation, execution oversight, and rigorous post-migration validation.

• Drive automation and data-driven operations by identifying and implementing E2E digitization use cases and improving workflow management for enhanced efficiency.

• Support comprehensive reporting and KPI tracking for network availability, performance, and optimization, ensuring cost control and EGMS compliance.

• Lead operations teams to ensure productivity, quality, SLA fulfillment, and adherence to compliance standards, setting high performance standards and defining clear goals.

• Develop team capabilities through strategic mentoring, targeted training programs, and effective knowledge sharing to foster a skilled and adaptable workforce.

• Foster innovation by introducing new methods, processes, and technologies to continuously improve network performance and operational efficiency.

• Analyze and enhance existing processes, workflows, and operations to drive continuous improvement and maintain a competitive edge.

• Define and manage transformation business cases and Objectives & Key Results (OKRs), identifying and mitigating transformation risks to ensure successful adoption and fulfillment.

• Facilitate impactful customer, operational, and financial improvements through effective management of transformation projects across various units.

• Promote collaboration and team-building across functions, including leading virtual teams and ensuring effective communication with all stakeholders.

📝 Enhancement Note: The responsibilities highlight a dual focus on technical network management and leadership in driving transformation. The requirement to manage projects, teams, and financial performance, alongside technical design and optimization, positions this as a senior operational management role. The emphasis on automation and digitization suggests a forward-looking approach to network operations.

🎓 Skills & Qualifications

Education:

• Bachelor’s or Master’s degree in Telecommunications, Computer Engineering, or a closely related technical field. Experience:

• 7-10 years of progressive experience in IP Core, IP/MPLS, and large-scale Telecom/ISP environments.

• Proven experience in Managed Services projects and operating within multi-operator environments is highly preferred.

• Demonstrated leadership experience in managing technical teams, including performance management and capability development. Required Skills:

• Strong technical expertise in MPLS, Segment Routing, BGP, IS-IS, VPN services, and IP backhaul.

• Solid understanding of Mobile Core (PS/CS) network architecture, RAN integration, and Data Center networking principles.

• Proficiency in network planning, design, and optimization methodologies for large-scale IP networks.

• Experience in managing project execution, including MOP development, validation, and risk assessment.

• Excellent communication, interpersonal, and stakeholder management skills, with the ability to engage effectively with diverse audiences.

• Demonstrated ability to drive automation initiatives and leverage data analytics for operational improvements. Preferred Skills:

• In-depth knowledge of specific telecom operator network architectures, particularly True and Dtac networks in Thailand.

• Experience with network monitoring, performance analysis, and troubleshooting tools.

• Familiarity with IT Service Management (ITSM) frameworks and Service Level Agreements (SLAs).

• Experience in developing and managing transformation business cases and OKRs.

• Leadership experience in leading virtual teams and fostering cross-functional collaboration.

📝 Enhancement Note: The qualifications emphasize a blend of deep technical expertise in IP networking and strong leadership/management capabilities. The preference for specific operator network experience (True, Dtac) is a significant differentiator for candidates in the Thai market. The explicit mention of automation and data-driven operations indicates a modern approach to network management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Documented examples of successful IP network design and planning projects, showcasing strategic thinking and technical rigor.

• Case studies demonstrating the implementation of automation solutions that resulted in measurable efficiency gains or cost reductions in network operations.

• Evidence of managing complex projects from initiation to closure, including MOPs, risk assessments, and post-implementation reviews.

• Examples of developing and implementing performance metrics (KPIs) and reporting dashboards for network availability and performance.

• Documentation of process improvement initiatives that enhanced operational workflows, reduced errors, or improved SLA fulfillment. Process Documentation:

• Showcase ability to develop detailed Method of Procedures (MOPs) for network changes, ensuring clarity, accuracy, and safety.

• Provide examples of workflow analysis and optimization, illustrating how processes were streamlined for better efficiency and reduced cycle times.

• Demonstrate experience in creating operational runbooks and knowledge base articles to support team members and ensure consistent execution.

• Evidence of implementing and managing reporting mechanisms for network performance, availability, and project status.

📝 Enhancement Note: For a role of this nature, a portfolio should clearly demonstrate not just technical proficiency but also the ability to manage complex processes, drive efficiency through automation, and lead projects effectively. The emphasis on MOPs and process optimization is crucial for a network planning and design role.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Transport Planning and Design Manager with 7-10 years of experience in Bangkok, Thailand, the estimated salary range is THB 120,000 - THB 200,000 per month. This estimate considers the specialized technical skills, leadership responsibilities, and the telecommunications industry context in a major metropolitan area. Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (vacation, sick leave, public holidays).

• Retirement savings plan (e.g., provident fund contributions).

• Professional development opportunities, including training, certifications, and conference attendance.

• Potential for performance-based bonuses or incentives.

• Employee assistance program for well-being support.

• Opportunities for international assignments or travel, depending on project needs. Working Hours:

• Standard full-time working hours are typically 40 hours per week. However, given the nature of network operations and managed services, flexibility may be required to address critical incidents or project deadlines, potentially involving some on-call duties or extended hours during peak periods.

📝 Enhancement Note: The salary range is an estimate based on general market data for similar roles in Bangkok. Actual compensation will depend on the candidate's specific experience, qualifications, and Ericsson's internal compensation structure. The benefits listed are typical for large multinational corporations in the technology sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications equipment and services. Ericsson is a global leader in telecommunications infrastructure, providing services and solutions to network operators worldwide. This industry demands continuous innovation, rigorous quality standards, and a strong focus on customer delivery.

Company Size: Ericsson is a large multinational corporation, employing tens of thousands of people globally. This scale offers opportunities for diverse career paths, extensive resources, and exposure to a wide range of technologies and markets.

Founded: 1876. With a long history, Ericsson has established itself as a pioneer and reliable partner in the telecommunications sector, demonstrating resilience and adaptability through various technological shifts.

Team Structure:

• The Transport Planning and Design team likely operates within a larger Network Operations or Managed Services division. It will comprise specialists in various IP networking domains (IPRAN, IPCORE, ISP), project managers, and potentially junior engineers.

• Reporting Structure: The Manager will report to a higher-level director or head of Network Operations/Managed Services, with direct reports including engineers and potentially team leads responsible for specific network segments or project workstreams.

• Cross-functional Collaboration: This role requires close collaboration with other departments such as Radio Access Network (RAN) engineering, IT infrastructure teams, customer account management, and project management offices to ensure seamless end-to-end service delivery and customer satisfaction. Methodology:

• Data Analysis and Insights: Heavy reliance on network performance data, traffic analytics, and operational metrics to identify trends, predict issues, and inform design decisions.

• Workflow Planning and Optimization: Systematic approach to mapping, analyzing, and improving operational workflows to enhance efficiency, reduce errors, and ensure compliance.

• Automation and Efficiency Practices: Proactive integration of automation tools and scripting to streamline repetitive tasks, improve deployment speed, and reduce manual intervention.

Company Website: https://www.ericsson.com/

📝 Enhancement Note: Working at a company like Ericsson means being part of a global, technology-driven organization with a strong emphasis on innovation and operational excellence. The culture likely promotes continuous learning, collaboration, and a commitment to delivering high-quality solutions to telecommunications clients. The Thai operations team will be integrated into this global framework.

📈 Career & Growth Analysis

Operations Career Level: This is a managerial position requiring significant technical depth and leadership experience. It sits above individual contributor roles like Network Engineer or Specialist and below senior executive positions like Director or VP of Operations. The role is responsible for a critical function within the company's managed services offering.

Reporting Structure: The Transport Planning and Design Manager typically reports to a Director or Senior Manager overseeing Network Operations, Managed Services, or a specific technology domain. They will have a team of engineers and specialists reporting directly to them, forming a core operational unit.

Operations Impact: The role has a direct impact on Ericsson's ability to deliver reliable, high-performance telecommunications services to its clients. Effective network planning and design are crucial for maintaining service level agreements (SLAs), ensuring customer satisfaction, controlling operational costs, and supporting the company's revenue generation through managed services contracts. Decisions made by this manager influence network stability, scalability, and future technological adoption.

Growth Opportunities:

• Operations Skill Advancement: Potential to move into roles with broader scope, such as Head of Network Operations, Director of Managed Services, or specialization in areas like network architecture or advanced automation.

• Leadership Development: Opportunities to lead larger teams, manage more complex transformation programs, and develop strategic leadership skills through internal training and challenging assignments.

• Technical Specialization: Deepen expertise in emerging network technologies like 5G transport, network function virtualization (NFV), software-defined networking (SDN), or advanced cybersecurity for network infrastructure.

📝 Enhancement Note: This role offers a clear path for career progression within telecommunications operations and management. The combination of technical and leadership responsibilities makes it a valuable stepping stone for those looking to advance into senior operational or architectural roles.

🌐 Work Environment

Office Type: This is an on-site role based in Bangkok, Thailand. The work environment will likely be a professional office setting within Ericsson's facilities.

Office Location(s): Bangkok, Thailand. Specific office address would be provided upon successful application and onboarding.

Workspace Context:

• Collaborative Environment: Expect an environment that encourages teamwork and knowledge sharing, with opportunities to interact with engineers, project managers, and other stakeholders.

• Operations Tools and Technology: Access to industry-standard network management tools, design software, automation platforms, and communication systems necessary for the role.

• Team Interaction: Regular team meetings, project reviews, and cross-functional discussions will be part of the daily routine, fostering a dynamic and interactive workspace.

Work Schedule: The standard work schedule will be full-time, Monday to Friday. However, the nature of telecommunications operations and managed services may necessitate flexibility, including potential on-call rotations, responding to urgent network issues outside of standard hours, and working extended hours during critical project phases or network upgrades.

📝 Enhancement Note: The on-site nature of the role in Bangkok suggests a traditional corporate office environment. The emphasis on managed services and network operations implies that while standard hours apply, a degree of flexibility and responsiveness to network events is expected.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will review applications to assess basic qualifications, experience, and cultural fit.

• Technical Interview(s): Expect in-depth discussions focusing on IP networking concepts (MPLS, BGP, IS-IS, Segment Routing), network design principles, managed services operations, and automation strategies. Case studies or scenario-based questions may be used.

• Managerial/Leadership Interview: Assessment of leadership style, team management experience, project management capabilities, problem-solving skills, and strategic thinking.

• Panel Interview: May involve meeting with key stakeholders from different departments (e.g., RAN, IT, Sales) to evaluate cross-functional collaboration skills and overall fit within the broader organization.

• Final Interview: Potentially with a senior leader to discuss career aspirations, company vision, and final alignment.

Portfolio Review Tips:

• Curate Selectively: Present 2-3 strong examples that best showcase your capabilities in IP network design, planning, optimization, and automation leadership.

• Focus on Impact: For each case study, clearly articulate the problem, your approach (methodology, tools used), the challenges faced, and the quantifiable results (e.g., improved uptime, reduced latency, cost savings, increased efficiency). Use the STAR method (Situation, Task, Action, Result).

• Highlight Automation: If possible, include examples where you or your team implemented automation to improve processes or resolve issues, detailing the tools and scripts used and their impact.

• Showcase Leadership: Demonstrate your role in managing teams, mentoring junior staff, and collaborating with stakeholders.

• Tailor to Ericsson: Research Ericsson's current technology focus (e.g., 5G, cloud-native networks) and try to align your examples with their strategic direction where relevant.

Challenge Preparation:

• Be prepared for technical challenges related to IP network design, troubleshooting scenarios, or process improvement tasks.

• Practice articulating your thought process clearly and logically, especially when solving problems under pressure.

• Prepare to discuss your approach to managing difficult stakeholders, driving change within a team, and achieving challenging performance targets.

• Familiarize yourself with Ericsson's business and their position in the telecommunications market.

📝 Enhancement Note: The interview process will likely be rigorous, assessing both deep technical knowledge and strong leadership acumen. A well-prepared portfolio that demonstrates tangible achievements and aligns with Ericsson's operational priorities will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Network Design & Simulation Tools: Software for network modeling, capacity planning, and performance simulation (e.g., GNS3, EVE-NG, potentially vendor-specific tools).

• Network Management Systems (NMS): Platforms for monitoring, configuration, and fault management of IP networks (e.g., Cisco Prime, Juniper Junos Space, SolarWinds).

• Automation & Scripting Tools: Languages and frameworks for automating network tasks (e.g., Python, Ansible, Shell scripting).

• Configuration Management Databases (CMDB): Systems for tracking network inventory and configurations.

Analytics & Reporting:

• Data Analysis Tools: Software for processing and analyzing large datasets (e.g., Excel, SQL, potentially Splunk, ELK Stack for log analysis).

• Business Intelligence (BI) Tools: Platforms for creating dashboards and reports to visualize network performance and operational KPIs (e.g., Tableau, Power BI, Grafana).

• Performance Monitoring Tools: Solutions for real-time and historical performance tracking of network elements and services.

CRM & Automation:

• IT Service Management (ITSM) Tools: Platforms for managing incidents, problems, changes, and service requests (e.g., ServiceNow, Jira Service Management).

• Project Management Software: Tools for planning, tracking, and managing projects (e.g., MS Project, Asana, Jira).

• Collaboration Platforms: Tools for team communication and document sharing (e.g., Microsoft Teams, Slack, SharePoint).

📝 Enhancement Note: Proficiency with a wide array of network management, automation, and data analysis tools is essential. The specific stack may vary, but a strong foundation in common industry tools and a willingness to learn new ones are key.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer needs and ensuring the delivery of high-quality, reliable services that meet or exceed expectations.

• Innovation: Encouraging the exploration and adoption of new technologies, processes, and automation to drive efficiency and competitive advantage.

• Collaboration: Fostering a team-oriented environment where knowledge is shared, and cross-functional cooperation is valued to achieve common goals.

• Excellence: Striving for the highest standards in network performance, operational efficiency, and service delivery, with a commitment to continuous improvement.

• Integrity: Upholding ethical standards and transparency in all dealings, particularly in client relationships and internal operations.

Collaboration Style:

• Cross-functional Integration: Emphasis on working closely with other departments like RAN, IT, and Sales to ensure cohesive service delivery and problem resolution.

• Process Review Culture: Encouraging constructive feedback and open dialogue during process reviews to identify areas for enhancement and best practice sharing.

• Knowledge Sharing: Promoting a culture where team members actively share technical insights, operational learnings, and automation techniques through documentation, presentations, and informal discussions.

📝 Enhancement Note: Ericsson's values likely center around innovation, customer success, and operational excellence, which are critical in the competitive telecommunications landscape. The team culture will reflect these values, promoting a collaborative and results-oriented approach to network management.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapid Technological Evolution: Keeping pace with the continuous advancements in IP networking technologies (e.g., 5G, SDN, NFV) and their impact on network design and operations.

• Complex Network Environments: Managing and optimizing large-scale, multi-vendor IP networks with diverse service requirements and legacy systems.

• Driving Automation Adoption: Overcoming resistance to change and implementing new automation tools and processes effectively within the team and across functions.

• Balancing Operational Demands with Transformation Goals: Ensuring day-to-day network stability and SLA fulfillment while simultaneously driving strategic transformation initiatives.

• Talent Development: Identifying, attracting, and retaining skilled network engineers and operators in a competitive job market.

Learning & Development Opportunities:

• Operations Skill Advancement: Access to advanced training programs, certifications (e.g., Cisco CCIE, Juniper JNCIE), and workshops focused on cutting-edge IP networking technologies and operational best practices.

• Industry Conference & Participation: Opportunities to attend leading telecommunications conferences and events to stay abreast of industry trends and network with peers.

• Operations Mentorship & Leadership: Potential for mentorship from senior leaders within Ericsson and opportunities to take on leadership roles in larger projects or initiatives, fostering leadership growth.

📝 Enhancement Note: This role presents significant challenges related to technological change and operational complexity, which also translate into substantial growth opportunities for individuals who can successfully navigate these areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led a complex IP network design project from concept to implementation. What were the key challenges, and how did you ensure successful delivery?" (Focus on process, stakeholder management, risk mitigation, and results.)

• "How do you approach identifying and implementing automation in a network operations environment? Provide an example of a tool or script you developed and its impact." (Highlight analytical skills, problem-solving, and tangible efficiency gains.)

• "Discuss your experience in managing technical teams, including performance reviews, skill development, and conflict resolution. How do you foster a culture of continuous improvement?" (Demonstrate leadership and team-building capabilities.) Company & Culture Questions:

• "What do you know about Ericsson's role in the telecommunications industry, and how do you see this role contributing to our strategic objectives?" (Show research and understanding of Ericsson's business.)

• "How do you ensure effective communication and collaboration with both technical teams and non-technical stakeholders (e.g., sales, customer management)?" (Assess interpersonal and communication skills.)

• "Ericsson emphasizes innovation and transformation. How would you drive these initiatives within your team and the broader operations function?" (Gauge proactive thinking and change management approach.) Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of your experience, then dive into 2-3 detailed case studies. For each case study, use the STAR method: Situation, Task, Action, Result.

• Metrics: Quantify your achievements wherever possible. Use data to demonstrate the impact of your work (e.g., "Reduced network downtime by 15%", "Increased deployment speed by 25% through automation").

• Visuals: Use diagrams, charts, or screenshots (if permissible and anonymized) to illustrate network designs, process flows, or performance data.

• Conciseness: Be prepared to present your portfolio within a set timeframe (e.g., 15-20 minutes), allowing ample time for Q&A. Focus on the most impactful aspects of your projects.

📝 Enhancement Note: Preparation should focus on demonstrating a blend of technical depth, leadership ability, and a strategic, results-oriented mindset. Quantifiable achievements and clear articulation of your role in driving efficiency and transformation will be key.

📌 Application Steps

To apply for this Transport Planning and Design Manager position at Ericsson:

• Submit your application through the provided link on the Ericsson careers portal.

• Resume Optimization: Tailor your resume to highlight specific experience in IP Core, IP/MPLS, IPRAN, ISP, and Managed Services. Emphasize your leadership experience, project management successes, and any automation initiatives you've driven. Use keywords from the job description.

• Portfolio Preparation: Assemble a concise portfolio showcasing 2-3 key projects demonstrating your expertise in network design, planning, optimization, and team leadership. Focus on quantifiable results and your role in driving efficiency and transformation.

• Interview Practice: Prepare to discuss your technical expertise in IP networking protocols and architectures, your leadership style, and your approach to managing teams and projects. Practice articulating your experience using the STAR method.

• Company Research: Familiarize yourself with Ericsson's current business, technological focus (especially in 5G and cloud infrastructure), and their values. Understand their position in the telecommunications market and their approach to managed services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.