Teamlead UX (m/w/d)

📍 Job Overview

Job Title: Teamlead UX (m/w/d)

Company: ATLAS

Location: Frankfurt am Main, Hesse, Germany

Job Type: Vollzeit (Full-time)

Category: UX Leadership / Operations

Date Posted: 2026-04-13

Experience Level: 5-10 Years (Mid-Senior Level with Leadership)

Remote Status: Hybrid

🚀 Role Summary

• Lead and develop an interdisciplinary UX team, fostering a culture of innovation and collaboration within a large organizational structure.

• Drive the strategic direction and operational effectiveness of UX initiatives, ensuring alignment with business objectives and stakeholder needs.

• Act as a People Lead, focusing on individual growth, team development, and effective collaboration, particularly during periods of organizational change.

• Shape and refine UX processes, governance, and structures to ensure the impactful execution of UX research, UI design, and UX writing.

📝 Enhancement Note: This role is positioned as a "Teamlead UX" with a strong emphasis on "disziplinarische Führung" (disciplinary leadership) and "People Lead" responsibilities. While the candidate comes from a UX background, the primary focus is on leadership, organization, and driving impact within a corporate IT and organizational context. This indicates a role that bridges operational management with strategic UX direction, requiring strong organizational and people management skills over deep, hands-on UX execution. The "Vollzeit" employment type and hybrid work arrangement are standard for such leadership roles.

📈 Primary Responsibilities

• Provide disciplinary leadership and strategic direction for an interdisciplinary UX team, fostering professional growth and team cohesion.

• Develop and mentor team members, roles, and collaboration strategies, especially during times of organizational transformation and change management.

• Design and optimize UX structures and workflows within complex IT and organizational landscapes to ensure efficient and effective service delivery.

• Drive the evolution of UX strategy, processes, and governance models to enhance the overall user experience and business outcomes.

• Establish clear frameworks and conditions that empower UX research, UI design, and UX writing functions to achieve maximum impact and effectiveness.

• Cultivate an environment of ownership and autonomy within the team, moving away from micromanagement towards empowerment and accountability.

• Clearly position UX within the organization to facilitate informed decision-making and successful implementation of user-centered solutions.

• Collaborate closely with the technical UX Lead to ensure a seamless integration of strategic vision and operational execution.

📝 Enhancement Note: The responsibilities highlight a blend of people management, strategic planning, and process optimization within the UX domain. The emphasis on "Gestaltung von UX-Strukturen," "Weiterentwicklung von UX-Strategie, Prozessen und Governance," and "Schaffung klarer Rahmenbedingungen" points to a role focused on operational excellence and strategic alignment, rather than day-to-day hands-on UX work. The mention of "großer IT- und Organisationslandschaften" implies a need for experience in managing complex, enterprise-level operations.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a background in a relevant field such as Human-Computer Interaction, Design, Psychology, Business Administration, or a related discipline is highly beneficial.

Experience:

• Minimum 5-10 years of progressive experience in UX-related fields, with a significant portion dedicated to leadership and management roles.

• Proven track record in disciplinary team leadership, managing performance, development, and day-to-day operations of a team.

• Experience working within large, complex organizational structures, preferably within IT or service-oriented environments.

Required Skills:

• Disciplinary Leadership: Proven ability to manage, mentor, and develop a team, including performance reviews, career pathing, and conflict resolution.

• UX Strategy & Governance: Experience in developing and implementing UX strategies, establishing UX processes, and defining governance frameworks.

• Organizational Development: Skills in shaping team structures, roles, and collaboration models within a corporate environment.

• Change Management: Ability to lead teams effectively through organizational changes and drive adoption of new processes or methodologies.

• German Communication: Excellent verbal and written communication skills in German, with the ability to convey messages clearly, concisely, and appreciatively.

• Stakeholder Management: Proficiency in navigating and influencing stakeholders across various departments and levels within a large organization.

Preferred Skills:

• Experience in the financial services or insurance industry.

• Familiarity with Agile methodologies and their application in UX contexts.

• Knowledge of UX research methodologies, UI design principles, and UX writing best practices.

• Experience with cross-functional team collaboration, particularly with IT, product, and business units.

📝 Enhancement Note: The qualifications emphasize leadership experience over deep, hands-on UX expertise, as stated in the job description ("Dein Fokus liegt heute jedoch klar auf Führung, Organisation und Wirkung"). The requirement for "mehrjährige Erfahrung in disziplinarischer Führung" and "klar, verbindlich und wertschätzend auf Deutsch kommuniziert" are critical. The preference for financial/insurance background is noted, but "Haltung, Klarheit und Verantwortungsbereitschaft" are deemed indispensable, highlighting a strong cultural fit requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Candidates are not expected to present a traditional UX portfolio showcasing individual design or research work.

• Instead, the "portfolio" should demonstrate leadership capabilities, strategic thinking, and operational impact. This could include:

  • Case studies showcasing how you've led teams to improve processes, implement governance, or drive strategic UX initiatives.
  • Examples of organizational structures or team frameworks you've designed and implemented.
  • Documentation or presentations related to UX strategy development or process optimization projects you've led.
  • Evidence of successful stakeholder management and cross-functional collaboration in complex environments.

Process Documentation:

• Ability to document and articulate UX processes, governance models, and team structures.

• Experience in developing and implementing standardized workflows for UX research, design, and writing within an enterprise setting.

• Understanding of how to measure the effectiveness and efficiency of UX processes and identify areas for optimization.

📝 Enhancement Note: The "Portfolio Essentials" section is significantly tailored. Given the role's focus on leadership and organization, a traditional UX portfolio is explicitly de-emphasized. The focus shifts to demonstrating leadership, strategic, and operational prowess through case studies and documentation of process and organizational improvements. This requires candidates to frame their experience in terms of leadership impact and organizational effectiveness.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Generous Paid Time Off: 30 vacation days per year, plus additional time off on December 24th and 31st.

• Competitive Compensation: Fair and transparent remuneration package.

• Modern Work Environment: High-quality workstations and modern IT infrastructure.

• Flexible Working: Partial home office options available for better work-life integration.

• On-site Amenities: In-house restaurant with daily fresh dishes, coffee bars, and complimentary beverages.

• Transportation Benefits: Subsidized Deutschlandticket (public transport pass) and JobRad (company bicycle leasing program).

• Wellness & Health: Access to EGYM Wellpass (fitness/wellness platform) and other health benefits.

• Retirement Planning: Company pension scheme contributions.

Working Hours:

• Full-time position, typically around 40 hours per week, with a focus on results and flexibility.

📝 Enhancement Note: The salary range is an estimation based on industry standards for leadership roles in Germany, specifically Frankfurt. The benefits are detailed from the provided "Zusätzliche Informationen" section and are presented with context relevant to operations professionals seeking work-life balance and comprehensive support. The "Working Hours" are derived from the typical full-time expectation in Germany and the common practice for leadership roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Service company for Deutsche Vermögensberatung AG - DVAG)

Company Size: ATLAS is the service company for DVAG, which is a large organization. ATLAS itself likely employs a significant number of people, focused on central processes, projects, and services. The exact size of ATLAS is not specified, but it operates within the framework of a large financial advisory group.

Founded: The provided data does not specify the founding date of ATLAS, but DVAG was founded in 1981. ATLAS operates as a key service provider within this established group.

Team Structure:

• The UX team is described as "interdisziplinär" (interdisciplinary), suggesting it comprises individuals with diverse skill sets such as UX research, UI design, and UX writing.

• The role involves disciplinary leadership ("disziplinarische Führung") of this team, meaning direct management responsibility.

• The Team Lead UX will work closely with a "fachlichen UX Lead" (technical UX Lead), forming a tandem that combines leadership with technical expertise.

Methodology:

• The company emphasizes engagement, personal responsibility, and a wide scope for initiative ("Engagement, Eigenverantwortung und viel Gestaltungsfreiraum").

• There's a focus on creating a work environment that encourages curiosity and teamwork ("Neugier und Teamgeist").

• The UX approach is described as "mehr als Methode. Mehr als Workshops und Artefakte," suggesting a pragmatic and results-oriented application of UX principles, integrated into broader IT and organizational processes.

• The leadership style promoted is one that "stärkt Eigenverantwortung, nicht Mikromanagement."

Company Website: atlascorporation.com (inferred from domain_derived)

📝 Enhancement Note: The company context is built around ATLAS being the service arm of DVAG, a major player in financial advisory. This implies a corporate, established, and potentially regulated environment. The culture values initiative, collaboration, and a hands-on, results-driven approach to UX, which is integrated into larger IT and organizational initiatives. The interdisciplinary nature of the UX team and the tandem leadership model suggest a structured yet collaborative operational setup.

📈 Career & Growth Analysis

Operations Career Level: This role represents a significant step into leadership within the operations-focused UX domain. It's a "Mit Führungserfahrung" (with leadership experience) and "Mit Führungserantwortung" (with leadership responsibility) position, bridging the gap between individual contributor expertise and strategic operational management. It requires the ability to manage people, processes, and strategy within a corporate IT and organizational context.

Reporting Structure:

• The Team Lead UX will have disciplinary reporting lines from their team members.

• They will work in close partnership with the "fachlichen UX Lead" (technical UX Lead), implying a dual leadership structure for the UX function.

Operations Impact:

• The role is crucial for ensuring that UX effectively contributes to the success of ATLAS's services for DVAG's advisors and customers.

• By shaping UX strategy, processes, and team effectiveness, the Team Lead directly influences the quality and usability of products and services, impacting client satisfaction and operational efficiency.

Growth Opportunities:

• Leadership Advancement: Potential to move into more senior management roles within the UX, Digital, or IT departments, overseeing larger teams or broader functional areas.

• Strategic Operations Development: Opportunity to contribute to higher-level operational strategies, process re-engineering, and digital transformation initiatives within ATLAS/DVAG.

• Specialization in UX Operations: Deepen expertise in managing and optimizing UX functions within large, complex organizations, becoming a specialist in UX governance and team enablement.

• Permanent Position: The role is a parental leave replacement with an "Option auf Festanstellung" (option for permanent employment), providing a clear path for long-term career development within the company.

📝 Enhancement Note: The analysis focuses on the leadership and operational aspects of the UX role. The growth opportunities are framed around career progression within a management and operations track, emphasizing the transition from UX practitioner to operational leader. The "Option auf Festanstellung" is a key factor for career stability.

🌐 Work Environment

Office Type: The company describes its workplaces as "hochwertig ausgestattet" (high-quality equipped) with "moderne IT-Infrastruktur" (modern IT infrastructure), suggesting a professional and well-resourced office environment. The location is central in Frankfurt.

Office Location(s): Wilhelm-Leuschner-Straße 24, 60329 Frankfurt am Main, Hesse, Germany. This is a central location, well-connected by public transport.

Workspace Context:

• Collaborative Environment: The company culture emphasizes curiosity and teamwork. The UX team is interdisciplinary, and the leadership model involves a tandem of disciplinary and technical leads, fostering collaboration.

• Tools & Technology: A modern IT infrastructure is provided to support productive work. Specific UX tools are not detailed but are expected to be available to support UX research, UI design, and UX writing.

• Team Interaction: The hybrid work model allows for both focused work and in-person collaboration, essential for team development and strategic alignment within the UX function. The presence of a company restaurant and coffee bars also encourages informal interaction.

Work Schedule:

• Full-time (Vollzeit), typically around 40 hours per week.

• A "flexibles Arbeiten" (flexible working) policy is in place, including partial home office options, allowing for a balance between structured work and personal flexibility. This flexibility is important for managing complex operational tasks and personal well-being.

📝 Enhancement Note: The work environment description emphasizes the blend of modern facilities, collaborative culture, and flexibility. The hybrid model is key, allowing for structured work and team interaction, which is vital for operational leadership roles. The central location and amenities contribute to a positive employee experience.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by the recruiting team to assess basic qualifications, leadership experience, and cultural fit, focusing on German language proficiency and leadership experience.

• Hiring Manager/UX Lead Interview: In-depth discussion about leadership philosophy, experience in managing interdisciplinary teams, strategic approach to UX operations, and handling of organizational change. This would involve scenario-based questions.

• Team Interaction: Potential meet-and-greet with key team members or the UX Lead to assess chemistry and collaborative potential.

• Final Interview: May involve senior management to discuss broader organizational impact, strategic alignment, and long-term vision for the UX function.

Portfolio Review Tips:

• Focus on Leadership Impact: Prepare case studies that highlight your success in leading teams, developing people, optimizing processes, and driving strategic initiatives. Quantify impact where possible (e.g., improvements in team efficiency, adoption rates of new processes, successful project deliveries).

• Demonstrate Strategic Thinking: Be ready to articulate your vision for UX operations, how you would develop the team, and how you would position UX within a large organization.

• Showcase Process & Governance Experience: Present examples of how you've established or improved UX processes, governance models, or team structures.

• Highlight People Management Skills: Be prepared to discuss your leadership style, how you motivate teams, handle performance issues, and foster a positive work environment.

• Articulate German Communication Style: Be ready to demonstrate your clear, appreciative, and binding communication style in German throughout the process.

Challenge Preparation:

• Leadership Scenario: You might be presented with a hypothetical situation involving team conflict, resource allocation challenges, or a strategic UX dilemma within a large organization. Be ready to outline your approach, decision-making process, and communication strategy.

• Process Improvement Exercise: A task might involve outlining how you would assess and improve a specific UX process (e.g., user research intake, design handoff) within ATLAS's context.

• Strategic Positioning: Be prepared to discuss how you would advocate for UX and ensure its strategic integration within IT and business initiatives.

📝 Enhancement Note: The application and interview process is tailored to a leadership role, emphasizing strategic thinking, people management, and organizational impact over hands-on UX skills. The "portfolio" is conceptual, focusing on demonstrating leadership capabilities through case studies and strategic articulation. The importance of German communication is highlighted.

🛠 Tools & Technology Stack

Primary Tools:

• Project Management & Collaboration: Tools like Jira, Confluence, Asana, or Trello are likely used for task management, workflow tracking, and documentation.

• Communication Platforms: Microsoft Teams, Slack, or similar for internal team and cross-functional communication.

• UX Design & Prototyping Tools: While not a hands-on role, familiarity with tools like Figma, Sketch, Adobe XD, InVision, or Axure would be beneficial for understanding team workflows and capabilities.

• UX Research Tools: Tools for user interviews, surveys, usability testing (e.g., UserTesting.com, SurveyMonkey, Qualtrics) would be part of the team's toolkit.

Analytics & Reporting:

• Data Visualization Tools: Tableau, Power BI, or similar for reporting on team performance, project progress, and UX impact.

• Web Analytics: Google Analytics or similar for understanding user behavior on digital platforms.

• Performance Metrics: Understanding of KPIs related to user satisfaction, task completion rates, efficiency gains, and project delivery timelines.

CRM & Automation:

• CRM Systems: Familiarity with CRM systems like Salesforce or SAP might be relevant, especially if UX touches customer-facing processes or internal advisory tools.

• Workflow Automation: Awareness of how automation can streamline UX processes or internal operations.

📝 Enhancement Note: The tools listed are standard for UX and operational leadership roles in enterprise environments. The emphasis is on understanding how these tools enable team performance and operational efficiency, rather than direct expertise in using every tool for execution. The role requires an understanding of how UX integrates with broader IT and business systems.

👥 Team Culture & Values

Operations Values:

• Eigenverantwortung (Personal Responsibility): Employees are encouraged to take ownership of their work and drive initiatives forward.

• Gestaltungsfreiraum (Scope for Initiative): There's an emphasis on providing employees with the freedom and autonomy to shape their roles and contribute creatively.

• Teamgeist (Team Spirit): Collaboration, mutual support, and a shared sense of purpose are highly valued.

• Neugier (Curiosity): A culture that encourages learning, exploration, and seeking new solutions.

• Pragmatism & Impact: UX is viewed as more than just methodology; it's about delivering tangible results and making a real impact on business success.

• Clarity & Binding Communication: Essential for effective leadership and decision-making.

Collaboration Style:

• Interdisciplinary: The UX team itself is interdisciplinary, fostering cross-pollination of ideas and skills.

• Tandem Leadership: Close collaboration between the Disciplinary Team Lead and the Technical UX Lead is expected, ensuring a balanced approach to people, strategy, and execution.

• Cross-Functional Integration: The role requires strong collaboration with various departments, particularly IT and organizational units, to embed UX effectively within broader projects and processes.

• Empowerment-Oriented: The leadership style aims to empower team members rather than micromanage, fostering autonomy and accountability.

📝 Enhancement Note: The culture and values are derived from the company description and the role's focus. They highlight a supportive yet results-oriented environment that values initiative, collaboration, and clear communication, which are critical for success in a leadership role within a large service organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Disciplinary Leadership and Strategic UX Vision: Effectively managing the team's day-to-day needs while driving forward the UX strategy and ensuring alignment with broader organizational goals.

• Navigating Large Organizational Complexity: Operating effectively within a large IT and organizational landscape, ensuring UX initiatives gain traction and are integrated smoothly.

• Driving Change and Adoption: Leading the team and broader stakeholders through changes in processes, methodologies, or strategic direction for UX.

• Positioning UX for Maximum Impact: Continuously advocating for UX and ensuring its value is recognized and leveraged across the organization to influence decision-making.

• Managing Diverse Skill Sets: Effectively leading an interdisciplinary team with varying expertise and development needs.

Learning & Development Opportunities:

• Advanced Leadership Training: Opportunities to hone people management, strategic planning, and organizational development skills.

• Industry Conferences & Workshops: Participation in events focused on leadership, UX strategy, and organizational effectiveness.

• Mentorship: Potential to be mentored by senior leaders within ATLAS or DVAG, gaining insights into corporate strategy and operations.

• Professional Development: Support for acquiring new skills or certifications relevant to leadership and operational management in tech/service environments.

• Exposure to Financial Services Operations: Gaining deep insights into the specific operational challenges and opportunities within the financial advisory sector.

📝 Enhancement Note: Challenges are framed around the complexities of leadership in a large corporate setting, particularly in integrating UX strategy and operations. Growth opportunities are geared towards enhancing leadership and operational management capabilities within the company's specific context.

💡 Interview Preparation

Strategy Questions:

• "How would you approach developing the strategy for an interdisciplinary UX team in a large organizational context like ours?"

• "Describe your leadership philosophy. How do you foster growth and accountability within your team, especially during periods of change?"

• "How would you ensure that UX research, UI design, and UX writing are effectively integrated and impactful within our IT and organizational landscape?"

Company & Culture Questions:

• "What are your initial thoughts on our company culture, and how do you see yourself contributing to it as a leader?"

• "How do you approach building and maintaining strong working relationships with stakeholders across different departments?"

• "How do you measure the success and impact of your UX team and its contribution to the company's overall goals?"

Portfolio Presentation Strategy:

• Focus on Leadership Narratives: Prepare 2-3 detailed case studies that showcase your leadership journey, team development initiatives, and strategic process improvements. Frame these as stories of challenges, your approach, and the impactful outcomes achieved.

• Illustrate Process & Governance: Use diagrams or high-level outlines to explain how you've structured teams, defined workflows, or implemented governance models.

• Quantify Impact: Wherever possible, present metrics or KPIs that demonstrate the tangible results of your leadership (e.g., improved team performance, successful project deliveries, enhanced stakeholder satisfaction).

• Articulate Your Leadership Style: Be ready to discuss your approach to motivation, feedback, and team development, using specific examples.

• Demonstrate German Communication: Ensure all your presentations and responses are delivered clearly, confidently, and appreciatively in German.

📝 Enhancement Note: Interview preparation focuses on leadership competencies, strategic thinking, and operational acumen, tailored to the specific requirements of the role and company context. The emphasis on German communication and the conceptual "portfolio" are key preparation points.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on SmartRecruiters.

• Tailor Your Resume: Highlight your experience in disciplinary leadership, team development, strategic UX planning, and operational process optimization. Use keywords from the job description, such as "Team Lead," "UX Strategy," "People Management," "Change Management," and "Governance."

• Prepare Leadership Case Studies: Develop 2-3 concise case studies that demonstrate your experience in leading teams, driving process improvements, and achieving strategic objectives. Focus on the impact of your leadership.

• Practice Your German Communication: Be ready to articulate your experience, leadership philosophy, and strategic vision clearly and confidently in German during interviews.

• Research ATLAS & DVAG: Understand the company's mission, the role of ATLAS as a service provider, and the broader financial advisory context. Frame your experience in relation to their business objectives and operational needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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