Staff UX Designer

📍 Job Overview

Job Title: Staff UX Designer

Company: Insulet Corporation

Location: Acton, Massachusetts, United States (Hybrid)

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: June 02, 2026

Experience Level: 10+ Years

🚀 Role Summary

• Lead strategic and innovative UX design initiatives for Insulet's Omnipod Mobile App Suite, focusing on both Android and iOS platforms to ensure a world-class user experience.

• Drive the definition and execution of safe, effective, and delightful user experiences, leveraging industry-standard UX/Dev tools and adhering to FDA guidelines for medical devices.

• Act as a senior individual contributor and leader within an agile R&D group, fostering collaboration with software development, product management, marketing, and systems teams.

• Champion user-centered design best practices, integrating user research and human factors insights to iteratively test and refine concepts across multiple touchpoints.

• Contribute to the evolution of Insulet's design language, standards, and frameworks, ensuring a cohesive and compelling customer experience.

📝 Enhancement Note: While the title is "Staff UX Designer," given the 7-12 years of experience requirement and the emphasis on leading large-scale initiatives, this role is positioned at a senior individual contributor level, often equivalent to a Principal UX Designer or UX Lead in other organizations. The focus on R&D and medical devices indicates a need for rigorous design processes and a deep understanding of user needs in a healthcare context.

📈 Primary Responsibilities

• Lead tactical and innovation UX initiatives within an agile environment for mobile applications (Android and iOS) and complex web interfaces, collaborating with Marketing and Systems teams on requirements definition.

• Define safe, effective, and delightful user experiences using industry-standard tools such as Creative Cloud, XD, Sketch, Abstract, Figma, Overflow/Invision/Azure.

• Deliver UX work in an agile development environment, including wireframes, asset delivery, and GUI specifications, working within a fast-paced, dispersed development team.

• Collaborate with User Research and Human Factors teams to iteratively test early concepts, applying user-centered design best practices and driving research objectives.

• Communicate design concepts and user experience vision compellingly to all organizational levels, from tactical teams to executive leadership, using various visual and interactive methods.

• Work closely with Clinical and Human Factors teams to ensure designs meet FDA guidelines for medical devices while maintaining a high standard for user delight.

• Drive innovation initiatives related to UX process, tools, or the overall design language and user experiences.

• Lead cross-functional teams to define world-class user experiences and a holistic customer experience across touchpoints, primarily focused on the Omnipod product.

• Lead the development of corporate UX design language, standards, and frameworks as the brand evolves.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution and leadership. The emphasis on "leading programs with minimal supervision" and "may mentor junior staff" indicates a senior role where strategic direction and mentorship are expected. The collaboration with Clinical and Human Factors teams is critical for a medical device company, requiring a deep understanding of regulatory compliance alongside user needs.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors, or an equivalent field. Experience:

• 7-12 years of relevant experience in UX and product design, with a strong focus on developing and implementing customer-centric products across multiple touchpoints (Product, mobile, web) globally.

• Minimum of 5 years of experience working in an agile development environment (including SAFe agile) with tools such as JIRA & Confluence.

• Demonstrated success in executing mobile application UX for consumer or medical devices; preference for experience with medical devices or consumer wearables. Required Skills:

• Expert knowledge in industry-standard UX/Dev tools: Invision/Balsamic/Azure, Zeplin, Creative Cloud, Framer, Sketch, HTML, CSS, JavaScript, etc.

• Fluent in usability standards, design heuristics, and responsive design techniques.

• Expert knowledge of Android and iOS UI guidelines and web/responsive platforms.

• Strong portfolio demonstrating storytelling and presentation skills.

• Working knowledge of User Research tools and methodologies, with the ability to collaborate with researchers to drive user-centered design.

• Proven ability to work effectively with cross-functional teams on high-visibility initiatives in a distributed environment. Preferred Skills:

• Ability to prototype when necessary.

• Thorough knowledge of the diabetes disease state.

• Strong technical hardware and software knowledge.

📝 Enhancement Note: The required tools list is extensive and covers a broad spectrum of design and development collaboration platforms. Applicants should ensure their portfolios clearly showcase experience with these tools and methodologies, especially in a regulated medical device context. The "10+ Years" AI-derived experience level aligns with the 7-12 years stated, suggesting the company is looking for seasoned professionals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design process for complex mobile applications (Android/iOS) and potentially web platforms, from initial concept to final delivery.

• Include case studies demonstrating how user research and human factors were integrated to inform design decisions and ensure safety and effectiveness, particularly for medical devices.

• Highlight examples of driving innovation in UX processes, tools, or design language development.

• Present evidence of leading cross-functional teams and communicating design vision effectively to diverse stakeholders, including executive leadership.

• Demonstrate experience with agile methodologies (Scrum/SAFe) and the use of tools like JIRA and Confluence in the design workflow. Process Documentation:

• Detail specific design processes used for defining user experiences, including wireframing, prototyping, and asset delivery.

• Illustrate how user-centered design best practices were applied, including iterative testing and feedback incorporation.

• Document approaches to ensuring designs meet stringent FDA guidelines for medical devices while also prioritizing user delight.

• Showcase examples of contributing to or leading the development of design languages, standards, and frameworks.

📝 Enhancement Note: For this Staff UX Designer role, a portfolio is not just a collection of work but a demonstration of strategic thinking, leadership, and a deep understanding of the UX lifecycle within a regulated industry. Candidates should prepare to walk through their portfolio with specific examples of how they navigated complex design challenges and delivered impactful solutions.

💵 Compensation & Benefits

Salary Range: $142,400 - $213,575 annually (U.S. Based Positions)

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance.

• 401(k) Retirement Plan with Company Match.

• Generous Paid Time Off (PTO).

• Additional Employee Wellness Programs. Working Hours:

• Standard full-time hours, likely around 40 hours per week, within an agile development environment. The hybrid work arrangement suggests flexibility.

📝 Enhancement Note: The provided salary range is competitive for a Staff UX Designer role in Massachusetts, reflecting the experience level and the specialized nature of working with medical devices. The AI-derived experience level of "10+" aligns with the upper end of the stated 7-12 years, suggesting candidates with more experience within that range may command higher compensation. The hybrid arrangement means some in-office presence is expected, likely for critical collaboration and team building.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices / Healthcare Technology

Company Size: Large (Insulet employs over 1,000 employees, with significant global presence). This size indicates established processes but also opportunities for impact within specialized R&D teams.

Founded: 2000. Insulet has a history of innovation, particularly with its Omnipod product line, and has achieved significant growth, indicating a dynamic and forward-thinking environment.

Team Structure:

• The Staff UX Designer will be part of the R&D group, specifically working within the Omnipod Mobile App Suite development team.

• This team is described as "highly engaged" and collaborates closely with cross-functional members, including software development, product management, marketing, systems, and QA.

• The role operates within an agile environment, likely following Scrum or SAFe methodologies, requiring close communication and iterative feedback loops. Methodology:

• Data-Driven Design: Emphasis on user research, human factors, and iterative testing to inform design decisions and ensure safety and effectiveness.

• Agile Development: Work will be conducted within an agile framework, requiring flexibility, rapid iteration, and close collaboration with development teams.

• Customer-Centricity: A core principle of Insulet's mission, focusing on simplifying life for people with diabetes and delivering superior treatment options.

• Regulatory Compliance: Designs must adhere to strict FDA guidelines for medical devices, requiring a meticulous and well-documented design process.

Company Website: https://www.insulet.com/

📝 Enhancement Note: Insulet's focus on diabetes management and medical devices means the company culture likely values precision, patient well-being, and innovation. The "hybrid" work arrangement suggests a balance between in-office collaboration and remote flexibility, common in established tech/medical device companies.

📈 Career & Growth Analysis

Operations Career Level: Staff UX Designer. This is a senior individual contributor role, recognized for deep expertise and the ability to lead complex, large-scale design initiatives. It sits above mid-level UX designers and often serves as a stepping stone to Principal Designer or UX Manager roles.

Reporting Structure: The role reports into the R&D group, likely under a Director or VP of Engineering/Product Development, with direct collaboration with Product Managers and Engineering Leads.

Operations Impact: This role has a direct impact on the usability, effectiveness, and adoption of Insulet's core product offerings, the Omnipod Mobile App Suite. By enhancing the user experience, the Staff UX Designer contributes significantly to patient outcomes, customer satisfaction, and the company's market competitiveness in diabetes management technology.

Growth Opportunities:

• Technical Specialization: Deepen expertise in mobile UX for regulated medical devices, advanced prototyping, or specific platform design (Android/iOS).

• Leadership Development: Opportunity to mentor junior designers, lead design critiques, and influence UX strategy and standards across the organization.

• Cross-Functional Influence: Expand influence by working on high-visibility initiatives that cut across multiple departments and product lines.

• Industry Expertise: Gain in-depth knowledge of diabetes management, continuous glucose monitoring (CGM) technology, and the evolving landscape of digital health.

📝 Enhancement Note: The "Staff" title implies a high level of autonomy and the expectation to influence design direction and best practices. Growth opportunities will likely involve taking on more strategic design challenges and potentially mentoring aspiring UX professionals within Insulet's growing R&D division.

🌐 Work Environment

Office Type: Hybrid. This role is based in Acton, Massachusetts, with a requirement for in-office presence, balanced with remote work flexibility.

Office Location(s): Acton, Massachusetts, United States. San Diego, California is also listed as a potential location, suggesting flexibility across these sites or for candidates who might relocate.

Workspace Context:

• Collaborative Environment: The hybrid model suggests a mix of focused individual work and collaborative sessions, potentially utilizing shared design spaces, meeting rooms, and digital collaboration tools.

• Operations Tools & Technology: Access to industry-standard design software (e.g., Creative Cloud, Sketch, Figma), prototyping tools, and agile project management platforms (JIRA, Confluence).

• Team Interaction: Opportunities for regular interaction with cross-functional teams through agile ceremonies (stand-ups, sprint planning, retrospectives) and dedicated design reviews.

Work Schedule:

• The role is full-time, with standard working hours (likely 40 hours/week). The hybrid arrangement provides some flexibility in terms of where work is performed, but core working hours will likely align with team availability for collaboration.

📝 Enhancement Note: The hybrid nature means candidates should be comfortable working both independently and collaboratively, with a strong ability to manage their time effectively across different work settings. The Acton location is Insulet's headquarters, suggesting it's the primary hub for R&D and strategic initiatives.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and fit.

• Portfolio Presentation: A dedicated session where you will present your work, highlighting specific case studies that demonstrate your UX process, problem-solving skills, and impact. Be prepared to discuss your role, the challenges, your solutions, and the outcomes.

• Technical/Skills Interview: Discussions focused on your expertise in UX methodologies, design tools, agile practices, and understanding of mobile platform guidelines (Android/iOS).

• Cross-Functional/Behavioral Interview: Interviews with Product Managers, Engineers, Human Factors specialists, and potentially other stakeholders to assess collaboration style, communication skills, and cultural fit.

• Leadership/Strategy Interview: A discussion with senior leadership to evaluate your strategic thinking, ability to lead initiatives, and alignment with Insulet's vision.

Portfolio Review Tips:

• Storytelling is Key: Structure your case studies to tell a compelling story about the problem, your process, your design decisions (and the rationale behind them), and the measurable impact.

• Showcase Your Process: Clearly articulate your approach to user research, ideation, wireframing, prototyping, and user testing, especially in the context of medical devices and FDA compliance.

• Highlight Your Role: Be specific about your contributions, especially if you worked on a team. Quantify your impact where possible (e.g., "increased user adoption by X%", "reduced task completion time by Y%").

• Tailor to Insulet: Emphasize projects that align with mobile applications, healthcare technology, or complex consumer products. Show an understanding of their mission and the challenges of designing for diabetes management.

• Demonstrate Leadership: Include examples where you led design initiatives, mentored others, or influenced product strategy.

Challenge Preparation:

• Be ready for potential design exercises, either live or take-home, that assess your problem-solving skills, ability to work within constraints, and design thinking. These may involve critiquing an existing experience or designing a new feature.

• Prepare to discuss how you would approach a design challenge for a medical device, considering safety, usability, and regulatory requirements.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also leadership potential, collaborative ability, and understanding of the medical device landscape. A strong, well-curated portfolio that emphasizes storytelling and impact is crucial for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Adobe Creative Cloud, Adobe XD, Sketch, Figma, Abstract, Framer.

• Collaboration & Handoff: Overflow/Invision/Azure, Zeplin.

• Agile Project Management: JIRA & Confluence.

• Web Technologies: HTML, CSS, JavaScript (understanding of these is beneficial for collaboration).

Analytics & Reporting:

• While not explicitly listed, expect to collaborate with teams that use analytics tools to track user behavior and performance metrics. Understanding how UX impacts key metrics will be important. CRM & Automation:

• Not directly relevant to the UX Designer role's primary tools, but awareness of how UX integrates with broader customer journeys managed by CRM systems is beneficial.

📝 Enhancement Note: Proficiency in a range of industry-standard design and prototyping tools is essential. The mention of JIRA and Confluence highlights the need for seamless integration into agile development workflows. Candidates should be prepared to discuss their experience with these specific tools and how they leverage them to facilitate collaboration and project management.

👥 Team Culture & Values

Operations Values:

• Innovation: Driving new solutions and improving existing products to simplify life for people with diabetes.

• Customer Focus: A deep commitment to understanding and serving the needs of patients using Omnipod products.

• Excellence: Striving for best-in-class product design, quality, and user experience.

• Collaboration: Working effectively across diverse teams to achieve common goals.

• Integrity: Upholding high ethical standards, especially in the design of medical devices.

Collaboration Style:

• Cross-Functional Integration: The role requires close partnership with engineering, product management, marketing, clinical, and human factors teams. Open communication and a willingness to understand different perspectives are key.

• Agile Mindset: Embracing iterative development, feedback, and continuous improvement in team processes and product design.

• User-Centricity: A shared commitment to advocating for the user and integrating their needs into all aspects of product development.

📝 Enhancement Note: Insulet's culture likely emphasizes a mission-driven approach, where the impact on patient lives is a primary motivator. The values suggest a professional environment that values both individual contribution and strong teamwork, with a focus on delivering high-quality, innovative medical technology.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Regulatory Requirements: Designing intuitive and delightful user experiences while strictly adhering to FDA guidelines for medical devices can be complex.

• Cross-Platform Consistency: Ensuring a cohesive and high-quality user experience across both Android and iOS mobile platforms, each with its own design paradigms.

• Leading Large-Scale Initiatives: Driving significant design efforts with minimal direct supervision, requiring strong initiative, strategic thinking, and effective stakeholder management.

• Rapid Iteration in a Fast-Paced Environment: Adapting to the demands of an agile development cycle while maintaining design quality and user focus.

Learning & Development Opportunities:

• Deep Dive into Medical Device UX: Gaining specialized knowledge in designing for regulated healthcare technologies, which is a high-demand area.

• Mentorship and Leadership: Opportunities to mentor junior designers and influence the strategic direction of UX at Insulet.

• Exposure to Emerging Technologies: Working with cutting-edge diabetes management technology and potentially exploring future product innovations.

• Industry Conferences and Training: Potential for professional development through industry events focused on UX, digital health, and medical device design.

📝 Enhancement Note: This role offers significant opportunities for professional growth by tackling complex design challenges in a critical healthcare sector. The challenges presented are inherent to the industry and role, providing excellent learning experiences for ambitious UX professionals.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced on a mobile application project, how you approached it, and the outcome. What would you do differently today?" (Focus on process, rationale, and impact).

• "How do you balance user needs with strict regulatory requirements (like FDA guidelines) in your design process?" (Prepare examples of risk mitigation and compliance integration).

• "Walk me through a project where you led design initiatives for both Android and iOS. What were the key differences in your approach for each platform?" (Highlight platform expertise and consistency strategies).

• "How do you collaborate effectively with software development, product management, and human factors teams in an agile environment?" (Emphasize communication, feedback loops, and shared goals). Company & Culture Questions:

• "What interests you about Insulet and the Omnipod product? How do you see your UX skills contributing to our mission?" (Research Insulet's mission, products, and values).

• "Describe a time you had to influence stakeholders at different levels of an organization to adopt your design recommendations." (Showcase communication and persuasion skills).

• "How do you stay current with UX trends, especially in the mobile and healthcare technology space?" (Demonstrate continuous learning). Portfolio Presentation Strategy:

• Select 2-3 of your most relevant projects that showcase end-to-end UX design for mobile applications, ideally in complex or regulated environments.

• For each project, clearly articulate: the problem, your role and responsibilities, the user research and insights gathered, your design process and key decisions, challenges overcome, and the measurable impact or outcomes.

• Be prepared to discuss your tools, collaboration methods, and how you integrated feedback and testing.

• Practice telling a concise and compelling story for each case study, focusing on the "why" behind your design choices.

📝 Enhancement Note: For this role, interviewers will be looking for not just strong design skills but also strategic thinking, leadership potential, and a deep understanding of working within regulated industries. Your portfolio presentation should serve as a narrative of your problem-solving capabilities and impact.

📌 Application Steps

To apply for this Staff UX Designer position:

• Submit your application through the Insulet Careers site via the provided URL.

• Tailor Your Resume: Highlight experience with mobile UX (Android/iOS), agile methodologies, medical device design, user research, and proficiency in the listed design tools. Quantify achievements wherever possible.

• Curate Your Portfolio: Ensure your portfolio prominently features case studies demonstrating your end-to-end UX process, leadership in design initiatives, and experience with regulated products. Prepare to walk through your strongest projects.

• Prepare for Interviews: Practice answering strategy and behavioral questions, focusing on your experience with complex mobile designs, cross-functional collaboration, and user-centered design in regulated environments.

• Research Insulet: Understand their mission, products (Omnipod platform), and company values to articulate your interest and alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.