Staff Product Designer, Internal Tools

📍 Job Overview

Job Title: Staff Product Designer, Internal Tools

Company: Fanatics Betting & Gaming

Location: Dublin, Ireland; Leeds, England, United Kingdom; London, England, United Kingdom

Job Type: Full-time

Category: Product Design / Operations Technology

Date Posted: 2026-06-12

Experience Level: Staff (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end experience design for Fanatics Betting & Gaming's critical internal operational tools, specifically within the Trading and Risk Management organization.

• Drive improvements in operational efficiency, decision-making, and overall business performance by collaborating closely with Traders, Product Managers, and Engineers.

• Operate as a senior individual contributor with a high degree of autonomy, proactively identifying opportunities and delivering intuitive solutions to complex, real-time operational challenges.

• Translate intricate technical trading system requirements, including pricing models and risk tooling, into scalable and user-friendly web-based experiences.

📝 Enhancement Note: While the role is titled "Product Designer," the emphasis on "internal operational tools," "Trading and Risk Management tooling," and "improving operational efficiency, decision-making, and business performance" positions this as a specialized role within operations technology. The target user is internal operators (Traders, Risk Managers), and the goal is to optimize their workflows. Therefore, this description will be tailored to highlight the operations and process optimization aspects of product design.

📈 Primary Responsibilities

• Spearhead design execution for high-impact initiatives within the Trading product suite, focusing on creating intuitive, efficient, and scalable web-based experiences for Trading, Pricing, Risk, and Operations workflows.

• Proactively conduct user research, discovery workshops, and workflow analyses with Traders and operational users to identify pain points and opportunities for enhancement.

• Translate complex technical requirements from trading systems (e.g., pricing models, risk tooling, proprietary platforms, third-party data feeds) into seamless and effective user experiences.

• Design comprehensive end-to-end user journeys, meticulously mapping out edge cases, failure states, and critical operational scenarios inherent in high-stakes, real-time environments.

• Partner closely with Product Management and Engineering teams to define and solve challenging trader and operational needs, with a particular focus on risk management, market operations, and real-time data workflows.

• Leverage quantitative data, trading metrics, user feedback, and qualitative research insights to continuously iterate on designs, thereby improving usability, operational efficiency, and overall system performance.

• Drive high-quality design output from initial concept and interaction models through detailed prototypes to production-ready visual designs for internal web-based tooling.

• Articulate design decisions with clear rationale, compelling storytelling, and structured thinking to effectively align diverse stakeholders and influence strategic product outcomes.

📝 Enhancement Note: The responsibilities highlight a deep dive into the operational workflows of traders and risk managers. The emphasis on "real-time environments," "edge cases," and "failure states" indicates a need for robust, reliable, and highly efficient design solutions critical for operations.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience. Experience:

• 5-10 years of experience in product design, UX design, or a similar role, with a significant focus on designing complex internal tools, operational dashboards, or real-time data-intensive applications.

• Proven experience in leading design initiatives from concept to delivery with a high degree of autonomy. Required Skills:

• Product Design & UX Leadership: Demonstrated ability to lead the design process for complex products, from user research and ideation through to high-fidelity prototyping and final asset delivery.

• User Research & Workflow Analysis: Expertise in conducting qualitative and quantitative user research, including discovery workshops, interviews, usability testing, and detailed workflow mapping to understand operational needs.

• Interaction Design & Prototyping: Proficiency in creating intuitive interaction models, wireframes, and interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD) to effectively communicate design concepts.

• Data Visualization & Dashboard Design: Experience designing effective dashboards and data visualizations for complex datasets, enabling users to quickly grasp insights and make informed decisions in real-time operational contexts.

• Stakeholder Management & Communication: Excellent communication, presentation, and interpersonal skills to effectively collaborate with cross-functional teams (Product, Engineering, Traders, Risk Managers) and articulate design rationale.

Preferred Skills:

• Domain Expertise (Trading/Financial Services): Familiarity with trading systems, pricing models, risk management principles, and the operational workflows of financial markets or betting operations.

• Web-based Tooling Design: Specific experience designing for robust, scalable web-based applications used by internal operational teams.

• Agile Development Environment: Experience working within an Agile/Scrum development framework, collaborating closely with engineering teams through iterative development cycles.

• Design Systems: Experience contributing to or working within established design systems to ensure consistency and efficiency across internal tooling.

📝 Enhancement Note: The experience level and the nature of "internal operational tools" in a "Trading and Risk Management" context suggest a need for seasoned designers who can handle complexity and ambiguity. The emphasis on autonomy and leadership implies a "Staff" level individual contributor role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 significant projects that demonstrate your ability to design complex internal tools, operational dashboards, or applications for real-time environments.

• Projects should clearly articulate the problem, your design process, the solutions you delivered, and the measurable impact on operational efficiency, user workflows, or business metrics.

• Include examples of user research conducted, workflow analysis performed, and how you translated complex requirements into intuitive user interfaces.

• Demonstrate proficiency in designing for data-intensive applications, including effective data visualization and dashboard design.

• Highlight your ability to handle edge cases, error states, and critical operational scenarios within your presented solutions. Process Documentation:

• For each portfolio project, be prepared to discuss your design process in detail, including:

  • User discovery and needs assessment methodologies.

  • Workflow mapping and optimization strategies.

  • Iterative design and prototyping phases.

  • Collaboration with engineering and product teams.

  • How you validated designs and measured their impact.

  • Specific challenges encountered and how you overcame them.

📝 Enhancement Note: For a role focused on internal operational tools, a portfolio demonstrating a deep understanding of user workflows, process optimization, and data-driven design is crucial. The ability to show tangible improvements in efficiency and decision-making for internal users will be highly valued.

💵 Compensation & Benefits

Salary Range:

• Dublin, Ireland: €60,000 - €95,000 per year (approx. $66,000 - $105,000 USD, subject to exchange rates)

• Leeds, United Kingdom: £55,000 - £88,000 per year (approx. $66,000 - $105,000 USD, subject to exchange rates)

• London, United Kingdom: £60,000 - £95,000 per year (approx. $76,000 - $120,000 USD, subject to exchange rates)

📝 Enhancement Note: The provided salary range of $66,000 - $105,000 USD is used as a benchmark. Regional adjustments for Dublin, Leeds, and London are made based on typical cost of living and salary benchmarks for experienced tech professionals in these locations. The London range is slightly higher due to the city's higher cost of living and salary expectations. These are estimates; actual offers will depend on the confirmed "Geographical Compensation Zone."

Benefits:

• Comprehensive health insurance plans.

• Generous paid time off (PTO) and holiday leave.

• Retirement savings plans (e.g., pension contributions).

• Opportunities for professional development, training, and conference attendance.

• Potential for performance-based bonuses and stock options.

• Employee assistance programs and wellness initiatives.

• Access to company-sponsored events and team-building activities.

• Commuting assistance or on-site amenities depending on office location. Working Hours:

• Standard full-time working hours are typically 40 hours per week.

• While the role is on-site, there may be some flexibility in start and end times, subject to team and operational needs.

• Occasional requirement to be available for urgent operational issues outside of standard hours may arise, particularly given the real-time nature of trading operations.

📝 Enhancement Note: Standard benefits for a full-time role in the tech and gaming industry are assumed. The on-site nature implies a structured work schedule, but the demands of "real-time operational challenges" might necessitate some flexibility or on-call availability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Sports Platform (Commerce, Collectibles, Betting & Gaming)

Company Size: 22,000+ employees globally.

Founded: Fanatics operates as a modern, rapidly growing company built on innovation and fan engagement.

Team Structure:

• This role is embedded within the Trading organization, a critical function for Fanatics Betting & Gaming.

• You will report to a design lead or head of design within the Product organization, while working day-to-day with Product Managers, Engineers, and directly with Traders and Risk Management personnel.

• The operations technology/internal tools team likely consists of Product Managers, Designers, and Engineers focused on building and optimizing the systems that power business operations. Methodology:

• Fanatics Betting & Gaming emphasizes a data-driven approach to product development and operational optimization.

• Expect a culture that values rapid iteration, user-centricity, and a strong focus on delivering measurable business impact.

• Collaboration is key, with cross-functional teams working closely to achieve shared goals in a fast-paced environment.

• The company culture likely promotes a blend of innovation, a passion for sports, and a drive for excellence in fan and operational experiences.

Company Website: https://www.fanaticsinc.com/

📝 Enhancement Note: Fanatics is a large, dynamic company in the sports and gaming sector. The "internal tools" aspect suggests a focus on efficiency and operational excellence, which are core to any successful betting and gaming operation. The size of the company implies established processes but also opportunities for impact.

📈 Career & Growth Analysis

Operations Career Level: Staff Product Designer. This level signifies a senior individual contributor who is expected to operate with significant autonomy, lead complex projects, mentor junior designers, and influence design strategy. The focus on "internal operational tools" means your growth will be tied to optimizing critical business functions and demonstrating measurable impact on operational efficiency and profitability.

Reporting Structure: You will report to a design leader within the Product organization. Your day-to-day collaboration will be with Product Managers, Engineers, and critically, the end-users of the tools – Traders and Risk Management professionals. This structure allows for direct insight into operational pain points and requires strong communication skills to bridge the gap between design and operational execution.

Operations Impact: This role has a direct and significant impact on the operational efficiency, risk mitigation, and profitability of Fanatics Betting & Gaming. By improving the tools that Traders and Risk Managers use daily, you will enable them to make faster, more informed decisions, manage risk more effectively, and ultimately contribute to the company's financial success and competitive advantage in the fast-paced betting market.

Growth Opportunities:

• Design Leadership: Progress to a Senior Staff or Principal Product Designer role, taking on more strategic design challenges and potentially leading design initiatives for broader product areas.

• Mentorship: Mentor and guide junior designers, contributing to the growth of the design team and developing leadership skills.

• Specialization: Deepen expertise in operational design, real-time systems, or risk management tooling, becoming a subject matter expert within Fanatics.

• Cross-functional Mobility: Opportunities to move into Product Management or other strategic roles within Fanatics, leveraging your deep understanding of operational workflows and user needs.

• Skill Development: Access to training, conferences, and workshops to enhance skills in areas like advanced analytics, design systems, and emerging design technologies.

📝 Enhancement Note: The "Staff" designation implies a level of seniority where career growth involves increased strategic influence, mentorship, and specialization within high-impact operational domains.

🌐 Work Environment

Office Type: Fanatics Betting & Gaming operates with a hybrid or on-site model, with specific office locations in Dublin, Leeds, and London. This role is designated as on-site, requiring regular presence in one of these offices.

Office Location(s):

• Dublin, Ireland: Likely situated in a central business district, offering access to public transport and local amenities.

• Leeds, England, United Kingdom: Potential for a modern office space in a growing tech hub.

• London, England, United Kingdom: Likely a prime location within the city, offering excellent connectivity and a vibrant work environment.

Workspace Context:

• The workspace is expected to be collaborative, fostering close interaction between designers, product managers, engineers, and operational stakeholders.

• You will have access to industry-standard design software and hardware, along with necessary tools for communication and project management.

• The environment is likely fast-paced, demanding agility and a proactive approach to problem-solving, reflecting the dynamic nature of the betting and gaming industry.

• Expect an environment where direct interaction with end-users (Traders, Risk Managers) is encouraged to ensure designs are grounded in real-world operational needs. Work Schedule:

• A standard 40-hour work week is typical.

• While on-site, there may be some flexibility in daily start and end times, coordinated with team needs.

• Given the real-time nature of trading operations, there might be an expectation for occasional availability or responsiveness outside of standard hours for critical issues.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration and immersion in the operational environment, which is beneficial for understanding complex workflows.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Design Exercise: A session where you present your portfolio, focusing on relevant projects. This may be followed by a take-home design challenge or an in-person/virtual design exercise simulating a real operational problem.

• Hiring Manager/Team Interviews: Discussions with the hiring manager and key team members (Product Managers, Engineers, potentially Senior Traders/Risk Managers) to evaluate your design process, problem-solving skills, and collaborative abilities.

• Senior Leadership/Cross-functional Interviews: Interviews with senior stakeholders to assess strategic thinking, communication skills, and overall impact potential.

• Offer & Onboarding: If successful, an offer will be extended. Onboarding may include an in-person "Launching into Better: LIVE" session in New York City for full-time, non-seasonal hires, depending on your role and location.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best showcase your experience with complex internal tools, operational workflows, data-intensive applications, or real-time systems.

Prioritize impact and your role in driving it.

• Structure for Operations: For each project, clearly articulate:

  • The specific operational problem or inefficiency.
  • Your discovery process (research, user interviews, workflow mapping).
  • Your design process and key decisions.
  • The resulting solution, highlighting how it addresses the operational needs.
  • Measurable outcomes (e.g., increased efficiency, reduced errors, faster decision-making).

• Showcase Process: Be ready to walk through your design artifacts (wireframes, prototypes, user flows) and explain your thinking at each stage. Emphasize how you collaborated with stakeholders.

• Address Edge Cases: Explicitly discuss how you designed for critical scenarios, failure states, and the nuances of real-time operations.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with basic concepts of sports betting, trading operations, risk management, and pricing models.

• Focus on Workflow: If given a design challenge, focus on mapping out the user's workflow, identifying pain points, and proposing efficient, data-informed solutions.

• Communicate Clearly: Practice articulating your thought process, design rationale, and proposed solutions concisely and persuasively.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on portfolio quality and the ability to demonstrate practical problem-solving skills relevant to operational challenges.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary), Sketch, Adobe XD, InVision.

• User Research: Tools like UserTesting.com, Lookback, or internal survey tools.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello.

Analytics & Reporting:

• Experience with data analysis tools and dashboards is essential. While specific tools may vary, familiarity with concepts of data interpretation for performance tracking is key.

• Potentially exposure to BI tools like Tableau, Power BI, or Looker for understanding operational metrics. CRM & Automation:

• While this role focuses on internal tools, understanding how they integrate with broader CRM or operational automation platforms can be beneficial.

• Familiarity with APIs and data flows for understanding system integrations.

📝 Enhancement Note: Proficiency in modern design and prototyping tools is a given. The critical aspect here is the ability to work with data and translate complex operational requirements into functional designs for web-based applications.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A core value will be the relentless pursuit of operational efficiency, streamlining workflows, and improving system performance for internal users.

• Data-Driven Decision Making: Designs should be informed by data, metrics, and user feedback to ensure they solve real problems and deliver measurable improvements.

• User-Centricity (Internal Focus): While customer-facing products focus on external fans, internal tools prioritize the needs and workflows of operational staff (Traders, Risk Managers).

• Collaboration & Transparency: Open communication and close collaboration across Product, Engineering, and operational teams are essential for success.

• Innovation & Adaptability: The fast-paced nature of the betting industry requires a culture that embraces new ideas and can adapt quickly to changing market conditions and technological advancements.

Collaboration Style:

• Cross-Functional Integration: Expect to work closely with Product Managers to define requirements and with Engineers to implement designs. Direct collaboration with operational end-users is crucial for effective problem-solving.

• Iterative Feedback Loops: A culture of continuous feedback and iteration on designs, involving both internal users and the core product team.

• Knowledge Sharing: Encouragement of sharing best practices, design patterns, and insights, particularly within the internal tools domain.

📝 Enhancement Note: The culture likely mirrors the fast-paced, data-driven, and performance-oriented nature of the betting and gaming industry, with a strong emphasis on operational excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Real-Time Systems: Designing for high-stakes, real-time trading and risk management environments requires a deep understanding of intricate workflows, potential failure points, and the need for extreme reliability and speed.

• Balancing User Needs with Technical Constraints: Effectively translating complex technical requirements and constraints into intuitive user experiences while meeting business objectives.

• Stakeholder Alignment: Managing diverse needs and priorities from various operational departments (Trading, Risk, Pricing, broader Operations) and influencing them towards optimal design solutions.

• Designing for Internal Users: Shifting focus from external customer-facing design to internal operational efficiency, requiring a different problem-solving approach centered on productivity and workflow optimization.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in sports betting, trading operations, and risk management, becoming a valuable subject matter expert in a high-growth industry.

• Advanced Design Skills: Opportunities to hone skills in complex data visualization, real-time interface design, and workflow automation through design.

• Strategic Influence: Develop strategic thinking and leadership skills by influencing product direction for critical internal tools that drive business outcomes.

• Industry Exposure: Gain insights into the operational backbone of a leading digital sports platform and contribute directly to its success.

📝 Enhancement Note: The challenges are inherent to designing for critical operational systems in a high-stakes industry. Growth opportunities are tied to developing specialized expertise and gaining strategic influence.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed an internal tool that significantly improved operational efficiency. What was the problem, your process, and the measurable outcome?" (Focus on process, impact, and data.)

• "How would you approach designing a real-time dashboard for traders to monitor market risk? What key data points would you include, and how would you prioritize them?" (Focus on data interpretation, UI for real-time, and prioritization.)

• "Walk me through your process for understanding and mapping a complex, multi-step operational workflow. How do you identify bottlenecks and opportunities for improvement?" (Focus on user research and workflow analysis methodology.) Company & Culture Questions:

• "What do you know about Fanatics Betting & Gaming and the sports betting industry? How do you see your design skills contributing to our success in this market?" (Demonstrate research and industry interest.)

• "How do you approach collaborating with engineers and product managers who may have different priorities or perspectives?" (Focus on communication and collaboration skills.)

• "Given the fast-paced nature of this role, how do you prioritize your work and manage multiple competing demands?" (Focus on time management and prioritization.) Portfolio Presentation Strategy:

• Tell a Story: Frame each project as a narrative: the challenge, your journey, the solution, and the impact.

• Highlight Your Role: Clearly articulate your specific contributions, especially in areas of research, strategy, and design execution.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs. Focus on improvements in efficiency, speed, accuracy, or risk reduction.

• Showcase Process Artifacts: Be ready to share wireframes, user flows, prototypes, and research findings to illustrate your methodology.

• Engage Your Audience: Make it interactive. Ask questions, solicit feedback, and be prepared to discuss your decisions in depth.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of operational workflows, a rigorous design process, and the ability to deliver measurable business impact through design.

📌 Application Steps

To apply for this Staff Product Designer, Internal Tools position:

• Submit your application through the Fanatics Betting & Gaming careers portal via the provided Greenhouse link.

• Tailor Your Resume: Highlight experience with internal tools, operational efficiency, user research for operational roles, and designing complex data-intensive applications. Quantify achievements wherever possible.

• Curate Your Portfolio: Select projects that best align with the requirements, emphasizing your process and the operational impact of your designs. Ensure it's easy to navigate and clearly showcases your skills.

• Prepare Your Narrative: Be ready to articulate your experience, process, and the value you bring to optimizing internal operations and driving efficiency in a high-stakes environment. Practice presenting your portfolio and answering strategic interview questions.

• Research Fanatics: Understand their business model, their position in the sports betting market, and the importance of their internal operational tools. This will inform your understanding of their challenges and how you can contribute.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.