Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: Elation Health

Location: United States, Canada (Remote)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: September 02, 2026

Experience Level: 8+ Years (Implied Senior/Staff level)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic direction and execution of product design for Elation's SaaS clinical platform, focusing on AI-native experiences for primary care clinicians.

• Drive the end-to-end design process, from user research and discovery through to delivery and post-launch analysis, ensuring human-centered and high-quality user experiences.

• Foster a culture of design excellence by mentoring junior designers, leading critiques, and championing initiatives that enhance the design team's craft, tools, and processes.

• Collaborate closely with Product Management and Engineering to define product strategy, translate complex user needs into intuitive solutions, and ensure alignment on success metrics.

• Shape interaction patterns and contribute to the visual language of the platform, balancing cutting-edge technology with critical considerations for patient safety and accuracy.

📝 Enhancement Note: The title "Staff Product Designer" strongly implies a senior individual contributor role with significant autonomy, strategic influence, and a mandate to mentor. The emphasis on "AI-native experience" and "complex workflows" in healthcare suggests a need for deep user empathy, robust research skills, and a proactive approach to problem-solving in a regulated and high-stakes environment.

📈 Primary Responsibilities

• Conduct and lead comprehensive user research (qualitative and quantitative) to deeply understand primary care clinician workflows, pain points, and unmet needs, translating these insights into actionable design strategies.

• Own the design for specific product domains, driving the strategic direction in partnership with Product and Engineering, and forecasting the impact of design solutions on user satisfaction and business objectives.

• Develop and present compelling UX strategies, experience visions, and detailed design solutions, including wireframes, prototypes, and high-fidelity mockups, to cross-functional stakeholders.

• Collaborate effectively with Product Managers to refine product roadmaps and with Engineering teams to ensure faithful and high-quality implementation of designs, providing clear specifications and ongoing support.

• Define, track, and analyze key user satisfaction and usability metrics for owned solutions, using data to iterate on designs and demonstrate impact.

• Lead design critiques, provide constructive feedback to peers, and contribute to the continuous improvement of design processes, tools, and best practices within the centralized design group.

• Advocate for the user throughout the product development lifecycle, ensuring that design decisions are grounded in user needs and aligned with Elation's mission to enhance physician and patient quality of life.

• Contribute to the development and refinement of Elation's visual design system and interaction patterns, ensuring consistency and scalability across the platform.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership and hands-on design execution. The emphasis on "AI-native design," "complex workflows," and "healthcare" necessitates a design approach that is both innovative and deeply pragmatic, with a strong focus on user safety and efficacy. The expectation to "mentor other designers" and "lead design critiques" underscores the "Staff" level designation.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction (HCI), Graphic Design, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience: 8+ years of professional experience in product design, with a significant focus on designing and shipping complex, web-based applications within cross-functional teams.

Required Skills:

• Demonstrated expertise in the full spectrum of product design, including UX strategy, interaction design, UI design, and visual design, evidenced by a strong portfolio.

• Proven ability to lead and execute a variety of user research methodologies (e.g., interviews, usability testing, surveys, contextual inquiry).

• Experience navigating ambiguous problem spaces, defining solutions, and driving them from concept to launch.

• Exceptional communication, presentation, and interpersonal skills, with a track record of building strong, collaborative relationships with Product Managers and Engineers.

• Deep understanding of complex workflows, with a proven ability to design intuitive solutions for intricate user processes.

• Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision, Axure).

• Experience working in an Agile or iterative product development environment. Preferred Skills:

• Experience designing for the healthcare industry, particularly within clinical settings or Electronic Health Records (EHR) systems.

• Prior experience designing AI-powered features or platforms, with an understanding of AI's implications for user experience and data accuracy.

• Familiarity with SaaS product development lifecycles and best practices.

• Experience contributing to or managing design systems.

• A strong understanding of accessibility standards and best practices.

📝 Enhancement Note: The "8+ years" requirement, coupled with the responsibilities of leading design strategy, mentoring, and owning domains, firmly places this role at a Staff or Senior Staff level. The emphasis on "complex workflows" and "healthcare" indicates a need for candidates who can handle intricate problem spaces and understand the high-stakes nature of clinical software. The portfolio requirement is critical and should showcase strategic thinking, research, and end-to-end design execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a minimum of 8 years of professional product design experience.

• The portfolio must demonstrate end-to-end design ownership, from initial problem definition and user research through to the final shipped product and its impact.

• Showcase a range of projects highlighting strengths in UX strategy, interaction design, UI design, and visual design, with clear explanations of your role and contributions.

• Include case studies that detail your process for navigating ambiguous problems, defining user needs, and developing innovative, human-centered solutions.

• For each project, clearly articulate the "jobs-to-be-done" and how your design decisions addressed them, supported by user research insights.

• Demonstrate experience designing for complex workflows, ideally with examples from healthcare or similarly intricate domains. Process Documentation:

• Within portfolio case studies, clearly document the user research methodologies employed, the insights gained, and how they informed design decisions.

• Illustrate the iterative design process, including wireframing, prototyping, usability testing, and how feedback was incorporated to refine solutions.

• Detail the collaboration process with Product and Engineering, showing how you partnered to define requirements, align on solutions, and ensure successful implementation.

• Explain how you defined and measured success for your designs, referencing specific usability or user satisfaction metrics.

• If applicable, showcase contributions to or creation of design systems, illustrating how you ensured consistency and scalability.

📝 Enhancement Note: For a Staff Product Designer role, the portfolio is paramount. It needs to go beyond just presenting polished UIs. It must demonstrate strategic thinking, a deep understanding of user-centered design principles applied to complex problems, strong research capabilities, and the