Staff Product Designer

📍 Job Overview

Job Title: Staff Product Designer

Company: Delivery Hero (talabat)

Location: Dubai, United Arab Emirates

Job Type: Full-time

Category: Product Design & UX/UI

Date Posted: 2026-06-25

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the design process for a specific product area within talabat, a leading food delivery platform in the Middle East, part of the global Delivery Hero network.

• Drive innovation and create impactful user experiences by leveraging deep domain knowledge, strategic thinking, and advanced design craft.

• Collaborate closely with Product Managers, cross-functional teams, and business stakeholders to translate complex problems into elegant, scalable design solutions.

• Champion a user-centric approach, utilizing generative research, user feedback, and data analysis to inform design decisions and measure ongoing improvement.

📝 Enhancement Note: While the title is "Staff Product Designer," the provided description and qualifications suggest a role that bridges senior and staff levels. The emphasis on leading design for a squad, mentoring junior members, and contributing to strategic direction aligns with staff-level expectations, while the 5-6 years of experience is typically senior. This role likely offers significant autonomy and impact, acting as a key design leader for their product area.

📈 Primary Responsibilities

• Develop a profound understanding of the assigned product squad's domain to effectively identify and solve the most critical user and business challenges.

• Conduct generative research and synthesize insights to deeply understand the problem space, informing the design of delightful and intuitive customer experiences.

• Minimize assumptions by rigorously validating design concepts through user testing, feedback loops, and data analysis at various stages of the product development lifecycle.

• Partner with Product Managers to define strategic focus areas, contribute to the overall product vision, and establish key performance indicators (KPIs) for measuring design effectiveness and ongoing improvement.

• Design scalable systems and user flows, creating simple yet elegant solutions for complex interaction problems with meticulous attention to detail across sketches, wireframes, prototypes, and high-fidelity visuals.

• Facilitate and lead collaborative workshops with cross-functional teams and stakeholders to achieve desired outcomes, such as idea generation, consensus building, and feedback solicitation.

• Utilize and contribute to the evolution of the company's design system, ensuring consistency, efficiency, and scalability across product features.

• Employ a variety of qualitative and quantitative metrics to evaluate the user experience, identify areas for optimization, and drive continuous improvement.

• Proactively contribute to the enhancement of design processes, tools, and knowledge sharing within the design chapter and across other departments.

• Regularly present design work, rationale, and insights to peers, stakeholders, and leadership for constructive feedback and strategic alignment.

• Foster a creative, supportive, and collaborative team culture, actively mentoring junior designers and contributing to their professional development.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking, deep user understanding, and hands-on design execution. The requirement to "think in terms of scalable systems" and "use and evolve our design system" highlights a focus on long-term product architecture and maintainability, crucial for a growing platform like talabat.

🎓 Skills & Qualifications

Education:

• Preferably a Bachelor’s Degree in Fine Arts, Design, Marketing, Graphic Design, Visual Communication, or Multimedia Graphics. Experience:

• Minimum 5-6 years of full-time UX & UI design experience within agile, consumer-focused, high-performance organizations.

• Minimum 2-3 years of direct experience in interacting with users for research and validation purposes.

• Proven track record of shipping high-quality designs and understanding the nuances of each stage in the release cycle. Required Skills:

• Advanced knowledge of design frameworks such as Double Diamond and Design Thinking methodologies.

• Expertise in designing user interfaces (UI) and user experiences (UX) for consumer-facing digital products.

• Proficiency in user research techniques, including generative research, user interviews, and usability testing.

• Strong ability to create detailed user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Experience in facilitating workshops and collaborative sessions with diverse stakeholders.

• Excellent storytelling and communication skills, with the ability to articulate design decisions clearly and persuasively to various audiences.

• Familiarity with agile development methodologies and experience working within agile teams.

• A strong portfolio showcasing a strategic design process, detailed thought process, and an advanced understanding of user experience principles. Preferred Skills:

• Experience designing for e-commerce, food delivery, or marketplace platforms.

• Knowledge of data validation through qualitative and quantitative data analysis.

• Familiarity with using and contributing to design systems.

• Experience mentoring junior designers or leading design initiatives.

• Adaptability, curiosity, and a growth mindset, with a proactive approach to continuous feedback and learning.

📝 Enhancement Note: The "advanced knowledge of frameworks" and specific mention of "Double Diamond" and "Design Thinking" are critical keywords. The portfolio requirement is heavily emphasized, indicating it will be a primary evaluation tool. The "5-6 years" experience is a key benchmark for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a deep understanding of the design process from problem definition to solution delivery.

• Demonstrate clear thought processes behind design decisions, illustrating how user needs and business objectives were balanced.

• Include case studies that highlight the challenges faced, the methodologies employed (e.g., Double Diamond, Design Thinking), and the resulting user experience improvements.

• Showcase the ability to create elegant solutions for complex interaction problems, with a focus on usability and user delight.

• Provide evidence of experience in working with and evolving design systems to ensure scalability and consistency.

• Include examples of how data (qualitative and quantitative) was used to validate hypotheses and measure the impact of design solutions. Process Documentation:

• Evidence of experience in conducting generative research and synthesizing insights to inform design strategy.

• Examples of facilitating cross-functional workshops to drive consensus and achieve desired outcomes.

• Demonstrate the ability to design for scalable systems, not just one-off solutions, reflecting a systems-thinking approach.

• Showcase how user feedback was gathered and incorporated throughout the design and development lifecycle.

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