Sr. UX Designer (Product Designer)

📍 Job Overview

Job Title: Sr. UX Designer (Product Designer)

Company: BTI (Business Technology Integrators)

Location: Adelphi, Maryland, United States

Job Type: Full-Time

Category: Product Design / UX Design / EdTech Design

Date Posted: May 8, 2026

Experience Level: Senior (8+ years)

Remote Status: Fully Remote (US-based)

🚀 Role Summary

• Lead end-to-end product design initiatives within a Higher Education context, focusing on enhancing digital experiences for students, faculty, and staff.

• Drive user-centered design solutions by integrating with and optimizing experiences across enterprise academic systems, including LMS, SIS, and CRM platforms.

• Actively leverage AI tools and methodologies to accelerate design workflows, from discovery and ideation to prototyping and iteration.

• Champion user needs and translate them into actionable design strategies that align with institutional goals, such as improving student outcomes and administrative efficiency.

• Collaborate closely with Product Managers, Engineers, and institutional stakeholders to deliver innovative and accessible digital solutions.

📝 Enhancement Note: The title "Sr. UX Designer (Product Designer)" indicates a senior-level role with a strong emphasis on product ownership and a holistic approach to design, extending beyond traditional UX to encompass the entire product lifecycle. The integration of AI tools is a significant differentiator for this role, suggesting a forward-thinking approach to design operations.

📈 Primary Responsibilities

• Own the end-to-end design process for digital products, from initial problem definition and user research through to final delivery and post-launch iteration, ensuring design outcomes align with user needs and institutional strategy.

• Partner with product managers and engineering teams to define product vision, establish key success metrics, and ensure design decisions support both user satisfaction and strategic institutional objectives.

• Proactively identify design gaps and align cross-functional teams by translating ambiguous or evolving requirements into clear, well-defined design directions.

• Contribute to product roadmap planning and actively participate in Agile sprint ceremonies, advocating for the user perspective in prioritization discussions.

• Design and optimize user-facing experiences that seamlessly integrate with or surface data from core university enterprise systems, such as Learning Management Systems (LMS), Student Information Systems (SIS), and Constituent Relationship Management (CRM) platforms.

• Understand the technical and institutional constraints of enterprise systems (e.g., D2L Brightspace, Blackboard, Canvas, Ellucian Banner, Salesforce Education Cloud) to create effective student- and staff-centered interface solutions that minimize friction and administrative overhead.

• Collaborate effectively with academic technology, IT, enrollment management, and student affairs teams to ensure designed experiences are feasible within existing system architectures and data structures.

• Design seamless integrations and intuitive handoffs between various academic platforms and student-facing portals, ensuring a coherent and consistent user journey across the institution's digital ecosystem.

• Apply practical knowledge of higher education workflows, including course registration, degree planning, enrollment, advising, financial aid, and academic progress tracking, to inform the design of realistic and efficient experiences.

• Actively incorporate AI tools (e.g., Claude, ChatGPT, Figma Make) throughout the design process to clarify scope, draft user flows, write design specifications, and identify potential edge cases early.

• Utilize AI-assisted prototyping tools (e.g., Lovable, Replit, Magic Patterns) for rapid generation and iteration of interactive flows, facilitating faster stakeholder alignment and reducing development rework.

• Leverage AI tools (e.g., Variant UI) to efficiently explore diverse design variations and visual directions, compressing exploration timelines.

• Document and share AI-assisted workflows and effective prompts with the broader design team to enhance collective design velocity and knowledge sharing.

• Plan and facilitate UX discovery sessions, Design Thinking workshops, and user interviews with students, faculty, and administrators to foster a shared understanding of user needs and pain points.

• Serve as the primary design advocate in cross-functional product discussions, ensuring user needs are consistently represented in all product decisions.

• Conduct usability testing at critical design stages to validate and refine design decisions before development, utilizing findings for iterative improvements.

• Perform competitive audits and benchmarking against peer institutions and industry platforms to identify opportunities for innovation and improvement.

• Produce comprehensive design deliverables including wireframes, interaction flows, high-fidelity mockups, and functional prototypes for both web and mobile platforms.

• Build and maintain scalable, component-based design systems and shared libraries to ensure design consistency and efficiency across multiple product teams.

• Collaborate closely with front-end and back-end engineers throughout the development lifecycle, from design handoff to implementation, to ensure accurate realization of design intent.

• Support Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives, by providing necessary design clarity and support to development teams.

• Define and monitor key UX performance indicators (KPIs) and product metrics to assess the effectiveness of launched features and user experiences.

• Design and interpret A/B tests and other quantitative studies to validate design improvements and inform ongoing product iteration strategies.

• Monitor product performance and user feedback post-launch, recommending and prioritizing design enhancements based on evolving student and institutional needs.

• Stay abreast of emerging trends in UX, AI, and EdTech, and proactively recommend design innovations aligned with the institution's digital experience strategy.

• Ensure all designs adhere to WCAG 2.2 AA accessibility standards, promoting inclusivity for users with diverse abilities and varying levels of digital literacy.

• Design with an awareness of higher education compliance requirements, such as FERPA and ADA, as they pertain to student-facing digital platforms.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant ownership and strategic influence. The emphasis on integrating with enterprise systems (LMS, SIS, CRM) and leveraging AI tools are key aspects that differentiate this role within the EdTech space. The requirement to understand higher education workflows is crucial for success.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Interaction Design, Human-Computer Interaction, Graphic Design, or a related field is preferred. Equivalent professional experience in product design or UX will be considered.

Experience:

• 8+ years of experience in product design or senior UX design, with a robust portfolio showcasing end-to-end ownership of complex digital products from discovery through launch.

• 3+ years of experience designing within EdTech or higher education technology environments is preferred. Equivalent experience in adjacent regulated or enterprise SaaS environments, with demonstrated exposure to LMS, SIS, or CRM platforms used in academic institutions, will be considered.

• Proven track record of delivering user-centered design solutions within Agile development environments.

• Prior experience within higher education institutions or with vendors serving the higher education market is strongly preferred.

Required Skills:

• Mastery of Figma, including advanced prototyping capabilities, component-based design, and the architecture of scalable design systems.

• Strong product design expertise encompassing end-to-end process ownership, interaction design, information architecture, and visual design principles.

• Excellent stakeholder engagement and communication skills, with the ability to articulate complex design decisions and user research findings into clear business rationale for non-design audiences.

• Strategic thinking capability, with the ability to align design initiatives with institutional goals such as student success, enrollment, retention, and operational efficiency.

• Proven experience facilitating Design Thinking workshops, discovery sessions, and cross-functional alignment meetings.

• Deep understanding of Agile/Scrum methodologies and proficiency with collaboration tools like Jira and Confluence.

• Strong analytical and problem-solving skills, with a demonstrated ability to use data and research findings to drive design decisions.

• Ability to design for large, diverse user populations, including adult learners, military-affiliated students, and individuals with varying levels of digital literacy.

• Proficiency in user research methodologies, including planning and conducting user interviews and usability testing.

Preferred Skills:

• Working knowledge of Learning Management Systems (LMS) such as D2L Brightspace, Blackboard, or Canvas, and their student/faculty interfaces.

• Familiarity with Student Information Systems (SIS) such as Ellucian Banner, Ellucian Colleague, or Oracle PeopleSoft Campus Solutions, and how their data structures influence student-facing product design.

• Familiarity with higher education CRM platforms like Salesforce Education Cloud, Slate, or EAB Navigate, and their role in enrollment and student success workflows.

• Familiarity with AI-assisted design tools such as Claude, ChatGPT, Figma Make, Lovable, Replit, Magic Patterns, Variant UI, or equivalent, with demonstrated practical application preferred.

• Working knowledge of front-end development concepts (HTML, CSS, component states) to facilitate effective design handoff and implementation review.

• Experience with usability testing and analytics tools such as Maze, UserTesting, Hotjar, Heap, or equivalent.

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.

• Certified Professional in Accessibility Core Competencies (CPACC).

📝 Enhancement Note: The experience requirements are substantial, indicating a need for a seasoned professional. The emphasis on higher education specific systems (LMS, SIS, CRM) and AI tools suggests a specialized and forward-looking role. The preference for UMGC or USM experience points towards a potential need for familiarity with specific institutional contexts.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design case studies that demonstrate ownership from problem definition through to launched solutions.

• Include examples of complex digital products, highlighting your role in discovery, user research, interaction design, prototyping, and post-launch iteration.

• Present solutions that integrate with or surface data from enterprise systems, illustrating your understanding of system constraints and user experience optimization.

• Demonstrate your ability to design for diverse user populations and complex workflows common in higher education.

Process Documentation:

• Detail your approach to user research, including methods for discovery, needs assessment, and validation of design concepts.

• Illustrate your workflow for translating user insights and business requirements into wireframes, user flows, and high-fidelity mockups.

• Showcase your experience in building and maintaining component-based design systems and shared libraries for consistency and scalability.

• Provide examples of how you collaborate with engineering teams during implementation and conduct design reviews to ensure fidelity.

• Document your process for defining and monitoring UX KPIs, interpreting A/B test results, and using data to drive continuous improvement.

• Include examples of how you integrate AI tools into your design process, detailing the specific tools, prompts, and benefits realized.

📝 Enhancement Note: A strong portfolio is critical for this senior role. It should not only showcase design execution but also strategic thinking, process rigor, and the ability to navigate complex enterprise systems and emerging technologies like AI. The emphasis on higher education context and AI integration suggests these should be prominent themes in the portfolio.

💵 Compensation & Benefits

Salary Range:

Given the senior level (8+ years of experience), the specialized domain (Higher Ed Tech, Product Design), and the fully remote US-based nature of the role, the estimated salary range for a Sr. UX Designer (Product Designer) in Adelphi, MD, and other US-based remote locations, is between $130,000 - $170,000 annually. This estimate is based on industry benchmarks for senior UX/Product Designers in tech and government contracting sectors, adjusted for the specific requirements of designing for enterprise academic systems and incorporating AI.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with company matching (e.g., 401k).

• Generous Paid Time Off (PTO) and paid holidays, potentially including veteran-specific leave given the company's SDVOSB status.

• Opportunities for professional development, including training, conferences, and certifications relevant to UX, AI, and EdTech.

• Flexible work environment with full remote work arrangement.

• Potential for performance-based bonuses or incentives.

• Life insurance and disability coverage.

Working Hours:

• Standard full-time hours, typically 40 hours per week.

• The role operates within the Eastern Time Zone (ET) for collaboration purposes, but offers flexibility in daily scheduling to accommodate remote work and work-life balance.

• Occasional flexibility may be required to meet project deadlines or accommodate global/cross-time zone collaboration.

📝 Enhancement Note: Salary estimates are based on prevailing market rates for senior-level design roles with specialized technology and industry experience in the US. Benefits are standard for a full-time role at a company with experience serving the federal government and likely align with industry best practices.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology Services & Consulting, specializing in solutions for the Federal Government.

Company Size: Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB). While specific employee numbers aren't provided, SDVOSBs typically range from small businesses (under 50 employees) to mid-sized firms (up to 300 employees), indicating a potentially agile and collaborative environment.

Founded: Over 25 years ago, indicating a stable company with established processes and a proven track record.

Team Structure:

• The Product Designer will be part of the "Innovation Forward Labs Product Team" within the Higher Education sector. This suggests a dedicated team focused on pioneering new digital solutions.

• The team likely comprises Product Managers, Application Developers, QA Testers, and other UX/Product Designers.

• Collaboration is expected to be close and integrated with Agile development cycles, implying a flat or matrixed reporting structure for project teams.

Methodology:

• Agile Development: The role is deeply integrated into Agile development cycles, requiring participation in sprint planning, stand-ups, reviews, and retrospectives.

• User-Centered Design (UCD): A core methodology, emphasizing user research, usability testing, and iterative design based on user feedback and data.

• Design Thinking: Used for discovery, problem definition, and ideation, particularly in workshops and stakeholder engagement sessions.

• AI-Augmented Design: Actively incorporating AI tools into the design workflow for efficiency and innovation.

• Data-Driven Iteration: Utilizing UX KPIs, A/B testing, and analytics to inform design decisions and continuous improvement.

Company Website: https://go-bti.com

📝 Enhancement Note: BTI's identity as an SDVOSB with over 25 years of experience suggests a culture that values mission, integrity, and long-term client relationships. The "Innovation Forward Labs" team implies a focus on cutting-edge solutions within a specific sector (Higher Ed), likely fostering an environment of continuous learning and experimentation, particularly with AI.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level Product Designer role. It signifies a high degree of autonomy, strategic influence, and ownership over complex design challenges. The individual is expected to lead design efforts, mentor junior designers (if applicable), and contribute significantly to product strategy and vision. The "Sr." designation implies a deep well of experience and a proven ability to deliver impactful design solutions independently.

Reporting Structure: The Product Designer will report to a lead within the "Innovation Forward Labs Product Team." This team likely operates within a product management framework, with the designer working closely with Product Managers and reporting structures that facilitate cross-functional collaboration within Agile sprints. The explicit mention of partnership with Product Managers and Engineers suggests a collaborative, team-oriented reporting dynamic rather than a strict hierarchical design management structure.

Operations Impact: The Product Designer's impact is centered on improving the digital user experience for students, faculty, and staff within Higher Education institutions. This translates directly to tangible business outcomes such as:

• Enhanced student success rates through intuitive academic tools and support systems.

• Increased faculty efficiency and satisfaction with digital teaching and administrative platforms.

• Improved administrative efficiency and operational effectiveness through streamlined digital processes.

• Higher adoption rates and user satisfaction with institutional technology.

• Contribution to institutional goals like enrollment, retention, and student outcomes through effective digital solutions.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI-augmented design workflows, advanced prototyping techniques, and specific higher education enterprise systems.

• Leadership Development: Potential to move into Lead Product Designer roles, mentor junior designers, or contribute to the strategic direction of the design practice within BTI's EdTech division.

• Cross-Functional Mobility: Gain extensive experience working across different product lines or with various federal agencies as BTI expands its services.

• Industry Influence: Contribute to thought leadership in EdTech design and AI integration through internal knowledge sharing, conference participation, or publications.

• Certification Pursuits: Opportunities to pursue advanced certifications in UX, AI, or Agile methodologies, which BTI may sponsor.

📝 Enhancement Note: This role offers significant growth potential for a designer passionate about the intersection of technology, education, and AI. The emphasis on leading design efforts and strategic contributions points to a path towards design leadership or specialized expertise.

🌐 Work Environment

Office Type: The position is advertised as "TELECOMMUTE" with "Remote OK" status, and specifically lists "United States" as the remote location requirement. This indicates a fully remote work environment, eliminating the need for physical office presence.

Office Location(s): While the job is posted with an Adelphi, MD location derived from the address provided, the "TELECOMMUTE" and "remote_derived: true" flags confirm that the role is intended to be performed remotely by individuals based within the United States. This offers flexibility in where employees reside within the country.

Workspace Context:

• Remote Collaboration: The workspace is primarily digital, relying heavily on online collaboration tools (e.g., Slack, Teams, Zoom, Jira, Confluence, Figma).

• Design Tools: Access to industry-standard design and prototyping tools, with a strong emphasis on Figma and an expectation to utilize AI-assisted design tools.

• Team Interaction: While remote, there will be opportunities for close interaction with product managers, engineers, and other designers through virtual meetings, collaborative design sessions, and team ceremonies.

• Agile Cadence: The work environment is structured around Agile sprints, fostering a dynamic and iterative approach to development and design.

Work Schedule:

• A standard 40-hour work week is expected.

• While fully remote, candidates should be prepared to align with the Eastern Time Zone (ET) for core collaboration hours, meetings, and Agile ceremonies.

• The remote nature offers flexibility in managing the workday, but requires discipline and strong time management skills to ensure productivity and timely communication.

📝 Enhancement Note: The fully remote nature is a significant benefit, offering flexibility. However, candidates should be aware of the need to align with the ET timezone for team collaboration and be comfortable with a digitally-driven work environment.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and cultural fit. Be prepared to briefly articulate your career trajectory and highlight key achievements in product design.

2. Portfolio Review & Deep Dive: A more in-depth interview focused on your portfolio. Expect to walk through 2-3 comprehensive case studies. Be ready to discuss your design process, decision-making rationale, challenges faced, and the impact of your work. Focus on projects that demonstrate your experience with complex systems, user research, and ideally, higher education or similar enterprise environments. Highlight your AI tool usage if applicable.

3. Skills & Strategy Interview: This may involve a live design exercise or a discussion around hypothetical design problems. Be prepared to discuss your approach to user research, problem-solving, system integration challenges, and how you would incorporate AI into your process. Questions about accessibility, WCAG compliance, and working within Agile frameworks are likely.

4. Hiring Manager / Team Interview: A final interview to assess team fit, leadership potential, and strategic alignment. This is an opportunity to ask detailed questions about the team, project roadmap, and company culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest case studies that best align with the job requirements: end-to-end ownership, complex digital products, enterprise system integration (LMS, SIS, CRM experience is a huge plus), user research, and AI tool utilization.

• Focus on Process & Rationale: Clearly articulate the problem, your role, your design process, the trade-offs you made, and the reasoning behind your key decisions. Visuals are important, but the narrative and your critical thinking are paramount.

• Quantify Impact: Where possible, include metrics demonstrating the success of your designs (e.g., improved conversion rates, increased user satisfaction, reduced task completion time, adoption rates).

• Highlight AI Integration: If you have projects where you leveraged AI tools, explicitly call them out. Explain how you used them, what prompts you employed, and what benefits you achieved (e.g., faster iteration, broader exploration, improved clarity).

• Accessibility First: Ensure your portfolio projects demonstrate a commitment to accessibility standards (WCAG 2.2 AA) and inclusive design.

• Concise & Clear: Present your portfolio in a well-organized, easy-to-navigate format. Be prepared to present it live or provide a link.

Challenge Preparation:

• Design Exercise: If a design challenge is given, focus on understanding the problem statement thoroughly. Outline your approach, identify key user groups, define assumptions, and present potential solutions with clear rationale. Prioritize and iterate rapidly.

• System Integration: Be prepared to discuss how you'd approach designing for systems with existing constraints, like LMS or SIS platforms. Think about data flows, user journeys across systems, and managing user expectations.

• AI Prompting: Practice articulating how you'd use AI for specific design tasks (e.g., generating user personas, drafting UI copy, exploring layout variations). Be ready to discuss prompt engineering basics for design tasks.

• Stakeholder Communication: Prepare to explain how you would communicate design decisions, justify trade-offs, and gain buy-in from diverse stakeholders (technical teams, administrators, end-users).

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, process maturity, and adaptability to new technologies like AI, especially within the specific context of higher education. A strong portfolio showcasing relevant experience is non-negotiable.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, collaboration, and design system management. Advanced proficiency is expected.

• AI-Assisted Design Tools: Active use and familiarity with tools like Claude, ChatGPT (for content generation, scope clarification), Figma Make, Lovable, Replit, Magic Patterns (for rapid prototyping), and Variant UI (for design exploration).

• Prototyping Tools: Beyond Figma's native capabilities, familiarity with other prototyping tools may be beneficial but Figma is primary.

Analytics & Reporting:

• Usability Testing Tools: Maze, UserTesting, or similar platforms for conducting and analyzing user feedback.

• Analytics Platforms: Heap, Hotjar, Google Analytics, or similar for monitoring user behavior, engagement, and identifying areas for improvement.

• Data Visualization Tools: Familiarity with how data is presented and interpreted to inform design decisions.

CRM & Automation:

• Familiarity with Higher Ed Enterprise Systems:

  • LMS Platforms: D2L Brightspace, Blackboard, Canvas. Understanding their user interfaces, capabilities, and constraints.
  • SIS Platforms: Ellucian Banner, Ellucian Colleague, Oracle PeopleSoft Campus Solutions. Understanding data structures and how they inform student-facing products.
  • CRM Platforms: Salesforce Education Cloud, Slate, EAB Navigate. Understanding their role in student lifecycle management.

• Collaboration & Project Management: Jira, Confluence (or equivalent) for Agile workflow management, documentation, and cross-functional team communication.

📝 Enhancement Note: Proficiency in Figma is foundational. The explicit mention of AI tools indicates these are not just supplementary but integral to the workflow. Familiarity with higher education specific enterprise systems is a key differentiator and requirement.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the needs of students, faculty, and staff in every design decision.

• Innovation & Experimentation: A drive to explore new technologies, particularly AI, and apply them to create groundbreaking solutions in higher education.

• Collaboration & Transparency: Open communication and teamwork across product, engineering, and institutional stakeholders to achieve shared goals.

• Data-Driven Decision Making: Utilizing research, analytics, and testing to validate design choices and measure impact.

• Excellence & Quality: A focus on delivering high-quality, accessible, and effective digital experiences that meet rigorous standards.

• Mission Alignment: Understanding and contributing to BTI's mission of supporting national interests through technology solutions, particularly within the educational sector.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with Product Managers to define strategy and with Engineers to ensure accurate implementation.

• Agile Cadence: Embraces iterative development, with frequent feedback loops and collaborative problem-solving within sprint cycles.

• Design System Adoption: Encourages adherence to and contribution to design systems for consistency and efficiency.

• Knowledge Sharing: A culture that values sharing best practices, AI discoveries, and design learnings across the team and potentially the broader organization.

• Proactive Communication: Emphasizes clear, timely communication with all stakeholders, especially when navigating complex system integrations or design trade-offs.

📝 Enhancement Note: The culture likely blends the structured, mission-oriented approach of a government contractor with the innovative, agile spirit of a tech product team. Expect a collaborative environment where user needs and technological advancement are highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Systems: Designing intuitive user experiences that effectively integrate with or abstract the complexity of legacy LMS, SIS, and CRM systems requires deep understanding and creative problem-solving.

• Balancing User Needs with Institutional Constraints: Navigating the diverse needs of students, faculty, and administrators while adhering to institutional policies, technical limitations, and budget constraints.

• Rapidly Evolving AI Landscape: Staying current with AI advancements and effectively integrating new tools and techniques into established design workflows without compromising quality or user trust.

• Data Privacy & Compliance: Ensuring all designs adhere strictly to regulations like FERPA and ADA, especially when handling sensitive student data.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, clear communication, and effective collaboration in a fully remote environment.

Learning & Development Opportunities:

• AI in Design Specialization: Become an expert in leveraging AI for UX research, ideation, prototyping, and content generation, positioning yourself at the forefront of design innovation.

• EdTech Domain Expertise: Deepen knowledge of higher education workflows, student lifecycle management, and the intricacies of educational technology ecosystems.

• Leadership in Design: Develop skills in mentoring junior designers, leading design initiatives, and influencing product strategy.

• Agile & Product Management Acumen: Enhance understanding of Agile methodologies and product lifecycle management through close collaboration.

• Accessibility Mastery: Continuously refine expertise in designing for accessibility, ensuring inclusive experiences for all users.

📝 Enhancement Note: This role presents significant challenges that are also rich opportunities for professional growth. Overcoming the complexities of enterprise systems and integrating AI effectively will be key differentiators for success and career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex enterprise system with significant technical constraints. How did you approach it, and what was the outcome?" (Focus on your process for understanding constraints, user advocacy, and iterative solutions).

• "How would you approach designing a new feature for a Learning Management System (LMS) to improve student engagement, considering the needs of both students and instructors?" (Think about user personas, core functionalities, integration points, and potential AI enhancements).

• "Walk me through how you would use AI tools to accelerate the discovery phase for a new student portal feature. What prompts would you use, and what insights would you expect?" (Demonstrate practical application of AI, not just theoretical knowledge).

• "How do you ensure your designs are accessible to users with diverse abilities, particularly in a higher education context?" (Discuss WCAG standards, inclusive design principles, and specific testing methods).

Company & Culture Questions:

• "What interests you about working for BTI, specifically within our Higher Education Innovation Forward Labs team?" (Research BTI's mission, SDVOSB status, and their focus on innovation).

• "How do you see AI transforming the future of UX design in education?" (Share your vision and how you stay current with AI trends).

• "Describe your ideal remote work environment and how you maintain productivity and team connection." (Showcase self-discipline and proactive communication).

Portfolio Presentation Strategy:

• Narrative Arc: For each case study, tell a compelling story: the problem, your role, the research and discovery, the design process (including AI use), key decisions and trade-offs, the solution, and the measurable impact.

• Visual Storytelling: Use clear visuals (wireframes, mockups, prototypes, user flows) to illustrate your process and solutions. Annotate key design elements and decisions.

• AI Integration Showcase: For any project where AI was used, clearly mark those stages and explain the specific tools, techniques, and outcomes.

• Metrics & Impact: Quantify success wherever possible. Use metrics to demonstrate ROI, user satisfaction, efficiency gains, or other tangible benefits.

• Interaction & Engagement: Be prepared to pause, answer questions during your presentation, and engage the interviewers in a discussion about your work.

📝 Enhancement Note: Preparation should focus on demonstrating mastery of the design process, strategic thinking, practical application of AI tools, and a deep understanding of the higher education technology landscape. Tailor your examples to align with the job description's emphasis on enterprise systems and AI.

📌 Application Steps

To apply for this Sr. UX Designer (Product Designer) position:

• Submit your application through the provided application link on BTI's careers portal.

• Curate Your Portfolio: Select 2-3 of your most relevant case studies that highlight end-to-end product design, complex system integration, user research, and any experience with AI-assisted design tools or higher education technologies. Ensure your portfolio clearly articulates your process, role, challenges, and quantifiable impact.

• Optimize Your Resume: Tailor your resume to emphasize your 8+ years of product/UX design experience, specific skills in Figma, AI tool usage, familiarity with LMS/SIS/CRM systems, and any EdTech or higher education experience. Use keywords from the job description, such as "end-to-end design," "user-centered," "Agile," and "WCAG."

• Prepare Your Presentation: Practice walking through your chosen portfolio case studies, focusing on clear storytelling, design rationale, and demonstrating your ability to integrate AI tools effectively. Be ready to discuss your experience with higher education enterprise systems.

• Research BTI: Understand BTI's mission as an SDVOSB, their commitment to innovation, and their approach to serving the federal government and higher education sectors. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.