EMEA Product Designer

📍 Job Overview

Job Title: EMEA Product Designer
Company: Gong.io
Location: Dublin, Ireland
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: May 19, 2026
Experience Level: Mid-Level (3+ years)
Remote Status: On-site

🚀 Role Summary

• Drive the user experience and design for key product areas within Gong's Revenue AI Operating System, focusing on innovative and user-centered digital experiences.
• Develop concepts, wireframes, and detailed designs, translating complex user needs into elegantly simple solutions for B2B SaaS products.
• Collaborate closely with product management and engineering teams to bring cutting-edge designs to life, ensuring a seamless integration from ideation to implementation.
• Contribute to the development and refinement of UI pattern libraries and design guidelines, ensuring consistency and scalability across the product suite.
• Act as a dedicated user advocate, embedding user-centered design principles throughout the product development lifecycle to create exceptional user experiences that foster customer loyalty.

📝 Enhancement Note: This role is specifically for a Product Designer with a focus on user experience and UI design within the B2B SaaS sector, particularly in the context of AI-driven revenue intelligence platforms. The emphasis is on end-to-end design ownership from concept to detailed delivery, requiring strong collaboration with product and engineering.

📈 Primary Responsibilities

• Lead the design process for designated product areas, from initial concept ideation through to detailed visual and interaction design.
• Create comprehensive user flows, wireframes, prototypes, and high-fidelity mockups to effectively communicate design solutions.
• Conduct and leverage user research, including usability testing and user interviews, to gather insights and validate design decisions.
• Champion user-centered design principles, ensuring all design outputs are intuitive, efficient, and meet the needs of B2B SaaS users.
• Collaborate with product managers to define product requirements and with engineers to ensure accurate and high-quality implementation of designs.
• Develop and maintain a robust UI pattern library and design system to ensure consistency, scalability, and efficiency in design and development.
• Contribute to the strategic direction of product design, identifying opportunities for innovation and user experience improvements.
• Present design concepts and solutions to stakeholders, effectively articulating design rationale and user impact.

📝 Enhancement Note: The responsibilities highlight a full-cycle design role, emphasizing conceptualization, detailed design, user advocacy, and cross-functional collaboration. The need to manage UI pattern libraries points towards a role that contributes to design system maturity.

🎓 Skills & Qualifications

Education:

• A degree in a related field such as Design, Human-Computer Interaction (HCI), Human Factor Engineering, Cognitive Psychology, or Applied Psychology is considered an advantage.

Experience:

• Minimum of 3 years of demonstrated experience in designing user flows, experiences, and user interfaces for web and mobile products.
• Proven experience in the B2B SaaS industry is highly preferred, indicating an understanding of complex enterprise user needs.

Required Skills:

• Product Design: Expertise in the end-to-end product design lifecycle, from ideation to detailed execution.
• User Experience (UX) Design: Strong ability to create intuitive, efficient, and engaging user experiences.
• User Interface (UI) Design: Skill in crafting visually appealing and functional interfaces.
• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes.
• User Research Methodologies: Experience with various research techniques to understand user needs and validate designs.
• User-Centered Design Principles: Deep understanding and application of designing with the user as the primary focus.
• Communication & Presentation Skills: Ability to clearly articulate design concepts, rationale, and outcomes to various stakeholders.
• English Proficiency: Excellent verbal and written communication skills in English.

Preferred Skills:

• Figma Proficiency: Advanced skills in Figma for design, prototyping, and collaboration.
• Rapid Prototyping Tools: Experience with various tools for quick iteration and concept validation.
• UI Pattern Libraries/Design Systems: Experience in developing, managing, or contributing to design systems.
• B2B SaaS Design: Specific experience designing for enterprise software products.
• Cross-functional Collaboration: Proven ability to work effectively with product managers and engineers.

📝 Enhancement Note: The requirements emphasize practical design skills, a user-centric approach, and specific tool proficiency (Figma). Experience in B2B SaaS and a background in psychology or HCI are highlighted as significant advantages, suggesting a role that values deep user understanding and strategic design thinking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing recent work, demonstrating end-to-end product design capabilities.
• Examples of successful user-centered design solutions for web and mobile applications, preferably within B2B SaaS.
• Case studies detailing the design process, including problem definition, user research, ideation, wireframing, prototyping, and final UI.
• Demonstrations of rapid and high-fidelity prototyping skills, illustrating the ability to iterate and test design concepts effectively.
• Evidence of collaboration with cross-functional teams (product, engineering) to bring designs to fruition.

Process Documentation:

• Showcase how user research methodologies and testing practices were integrated into the design process.
• Illustrate experience in developing, managing, or contributing to UI pattern libraries and design guidelines.
• Provide examples of how complex problems were researched and translated into elegantly simple design solutions.
• Detail the process of brainstorming and creating wireframes, leading to detailed design delivery.

📝 Enhancement Note: A strong portfolio is critical, not just for showcasing final designs but for demonstrating the candidate's process, problem-solving approach, and ability to integrate user research and collaborate effectively. Emphasis on B2B SaaS and UI pattern libraries is key.

💵 Compensation & Benefits

Salary Range:

• Based on industry standards for a Mid-Level Product Designer with 3+ years of experience in Dublin, Ireland, a competitive salary range is estimated to be between €55,000 and €75,000 annually. This range accounts for the cost of living in Dublin, the specific experience requirements, and the specialized nature of B2B SaaS product design. Gong is known for offering competitive compensation, and this estimate reflects typical market rates for such roles in a major European tech hub.

Benefits:

• Competitive salary and potential for stock options or bonuses.
• Comprehensive health insurance coverage, potentially including medical, dental, and vision.
• Generous paid time off (PTO) policy, including vacation, sick leave, and public holidays.
• Opportunities for professional development, including training, conferences, and workshops.
• Support for continuous learning and skill enhancement in design tools and methodologies.
• Potential for travel to Gong's Israel headquarters for collaboration and team building.
• Company-provided equipment and software licenses.
• A collaborative and innovative work environment within a growing tech company.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week, aligning with European work standards.
• While on-site, there may be some flexibility offered, but core hours will likely be expected for team collaboration and meetings.

📝 Enhancement Note: Salary estimation is based on current market data for Product Designers in Dublin, Ireland, considering the experience level and industry. Benefits are typical for a growing tech company in the SaaS space, with a specific mention of potential travel to Israel.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Gong operates in the rapidly evolving field of AI and Revenue Intelligence, a critical segment of the B2B SaaS market. Their platform leverages AI to analyze sales conversations, providing insights to improve sales performance and revenue generation. This industry context means a fast-paced, data-driven, and innovation-focused environment.

Company Size:

• Gong is a well-established, rapidly growing company, likely falling into the 'Large' category (500+ employees). This implies a structured organization with established processes but also room for innovation and individual impact. For operations professionals, this often means access to resources, clear career paths, and opportunities to influence processes.

Founded:

• Founded in 2015, Gong is a relatively young company that has achieved significant growth and market leadership. This suggests a culture that is dynamic, agile, and focused on rapid scaling and product innovation.

Team Structure:

• The Product Design team at Gong is likely structured to support specific product areas or squads, working in close alignment with Product Management and Engineering.
• Designers typically report to a Design Lead or Manager, with a matrixed relationship to product teams.
• Cross-functional collaboration is paramount, with designers working daily with PMs, engineers, and researchers to build products.

Methodology:

• Data-Driven Design: Gong's core product is data and AI-driven, so design decisions are expected to be informed by user data, analytics, and A/B testing results.
• User-Centricity: A strong emphasis on understanding and solving user problems through user research and iterative design.
• Agile Development: Design work is integrated into agile development sprints, requiring close collaboration and iterative feedback loops with engineering.
• Continuous Improvement: A culture of constantly refining products and processes to enhance user experience and business outcomes.

Company Website:

• https://www.gong.io/

📝 Enhancement Note: Gong's culture is characterized by innovation, speed, and a data-driven approach, stemming from its core AI and revenue intelligence focus. The company size and founding date suggest a dynamic, growth-oriented environment where designers can make a significant impact.

📈 Career & Growth Analysis

Operations Career Level:

• This role is positioned as a Mid-Level Product Designer. This typically means an individual contributor role with significant autonomy and responsibility for specific product features or areas. The designer is expected to execute designs independently and contribute to strategic design discussions, rather than managing a team.

Reporting Structure:

• The Product Designer will likely report to a Design Manager or Head of Product Design. They will work closely within cross-functional "squads" or "pods" comprising Product Managers, Engineers, and possibly Researchers, collaborating on specific product initiatives.

Operations Impact:

• Product Designers at Gong have a direct and measurable impact on the company's success by shaping the user experience of its core Revenue AI Operating System. Excellent UX drives user adoption, retention, and satisfaction, which are critical KPIs for a B2B SaaS company like Gong. Their work directly influences how revenue teams operate and achieve their goals.

Growth Opportunities:

• Senior Product Designer: Progression to a Senior role, taking on more complex projects, mentoring junior designers, and having a greater influence on design strategy and system thinking.
• Specialization: Opportunity to specialize in specific product areas (e.g., AI insights, workflow automation, user onboarding) or design disciplines (e.g., research, interaction design).
• Design Leadership: Potential to move into management roles (Design Lead, Design Manager) as the team grows, overseeing design strategy and team development.
• Cross-functional Expertise: Deepen understanding of AI, revenue operations, and B2B SaaS markets, becoming a subject matter expert.
• Learning & Development: Access to industry conferences, workshops, and internal training to stay current with design trends, tools, and methodologies.

📝 Enhancement Note: The growth path for a Product Designer at Gong involves increasing complexity, leadership potential, and specialization within the AI/Revenue Intelligence domain, aligning with the company's growth trajectory.

🌐 Work Environment

Office Type:

• This is an on-site role based in Dublin, Ireland. The office environment is expected to be modern, collaborative, and designed to foster innovation, typical of a growing tech company.

Office Location(s):

• Dublin, Ireland. Specific office address details would typically be provided upon further engagement. Dublin is a major European tech hub with good public transport links.

Workspace Context:

• Collaborative Environment: The workspace will likely feature open-plan areas, meeting rooms, and collaborative zones designed to encourage interaction between design, product, and engineering teams.
• Technology & Tools: Access to the latest design software (Figma), hardware, and collaboration tools necessary for effective product design.
• Team Interaction: Frequent opportunities for in-person collaboration with colleagues, facilitating brainstorming sessions, design critiques, and real-time problem-solving.

Work Schedule:

• Standard full-time business hours (approx. 40 hours/week) are expected, with potential for some flexibility. The on-site requirement emphasizes the importance of in-person collaboration and team cohesion. Some travel to Israel may also be required.

📝 Enhancement Note: The on-site nature of the role in Dublin underscores Gong's emphasis on in-person collaboration and team synergy, crucial for their fast-paced, innovative product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be sure your resume and portfolio clearly highlight relevant B2B SaaS and UX/UI design experience.
• Portfolio Presentation: You will likely be asked to present your portfolio, focusing on 1-2 key projects that demonstrate your end-to-end design process, problem-solving skills, and impact. Prepare to discuss your role, challenges, and solutions.
• Design Challenge: A practical design exercise, either take-home or live, simulating a real-world problem Gong might face. This assesses your design thinking, problem-solving abilities, and proficiency with design tools.
• Team/Hiring Manager Interviews: Interviews with potential colleagues (other designers, PMs, engineers) and the hiring manager to assess technical skills, collaboration style, cultural fit, and alignment with Gong's values.
• Final Interview: Potentially with a senior leader to discuss broader strategic alignment and career aspirations.

Portfolio Review Tips:

• Curate Wisely: Select projects that best showcase your skills for this specific role (B2B SaaS, complex problem-solving, user-centered design).
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the decisions you made, and the impact of your design. Use metrics where possible.
• Highlight Process: Show your thinking – sketches, wireframes, research insights, iteration stages, and rationale behind key decisions.
• Demonstrate Tools: Explicitly mention proficiency in Figma and other relevant tools used.
• Tailor to Gong: If possible, subtly tailor your presentation to showcase an understanding of Gong's product and users.

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt. Identify the core problem and constraints.
• Think Out Loud: If it's a live challenge, articulate your thought process clearly.
• Focus on Process: Even if you don't complete everything, demonstrate a strong, logical design process.
• Prioritize: If time is limited, focus on key aspects like user needs, core flows, and a clear solution.
• Ask Clarifying Questions: Don't hesitate to seek clarification to ensure you're addressing the right problem.

📝 Enhancement Note: The interview process is designed to evaluate not just design output but also the candidate's process, problem-solving skills, collaboration abilities, and cultural fit within Gong's fast-paced, user-centric environment. Portfolio presentation is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a core requirement and likely the primary tool for UI design, prototyping, and collaboration. Proficiency is essential.
• Prototyping Tools: Experience with rapid prototyping tools beyond Figma (e.g., InVision, ProtoPie) may be beneficial for specific use cases or earlier ideation stages.
• User Research Platforms: Tools like UserTesting.com, Lookback, or similar platforms for conducting remote usability studies and user interviews.
• Design System Management Tools: While not explicitly mentioned, familiarity with tools or methodologies for managing design systems (e.g., Storybook integration, shared libraries) is advantageous.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and measure design impact.
• Data Visualization Tools: Basic understanding of how data is presented in dashboards (e.g., Tableau, Looker) can help in understanding business context.

CRM & Automation:

• While not directly a designer's tool, understanding the CRM (likely Salesforce) and sales enablement platforms that Gong integrates with or complements can provide valuable context for B2B SaaS design.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. Familiarity with user research platforms and product analytics tools is also crucial for a data-informed design approach, reflecting Gong's emphasis on measurable impact.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new technologies (like AI) and create novel solutions that push the boundaries of revenue intelligence.
• User-Centricity: A deep commitment to understanding and advocating for users, ensuring products are not just functional but delightful and impactful.
• Collaboration: A belief in the power of teamwork, encouraging open communication and shared problem-solving across departments.
• Impact-Driven: A focus on delivering tangible business results and measurable improvements for customers and the company.
• Agility & Speed: Embracing a fast-paced environment, iterating quickly, and adapting to market changes.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product teams, working hand-in-hand with Product Managers and Engineers on a daily basis.
• Iterative Feedback: A culture that encourages regular design reviews, critiques, and feedback loops to refine solutions throughout the development process.
• Transparent Communication: Open sharing of ideas, challenges, and progress, fostering an environment of trust and mutual respect.
• Data-Informed Discussions: Design decisions and discussions are often supported by user data and research findings.

📝 Enhancement Note: Gong's culture emphasizes innovation, a strong user focus, and collaborative, data-informed decision-making within a fast-paced environment. These values are critical for success in the Product Design team.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Staying ahead of advancements in AI and machine learning to integrate them effectively and ethically into product design.
• Complex B2B SaaS User Needs: Designing for sophisticated enterprise users with distinct workflows and high expectations for efficiency and ROI.
• Balancing Innovation with Usability: Ensuring cutting-edge features are intuitive and accessible to a broad user base, not just early adopters.
• Global User Base: Designing for diverse user needs and cultural nuances across different regions, especially given the EMEA focus and potential travel to Israel.
• Maintaining Design System Scalability: As the product suite grows, ensuring the design system remains robust, adaptable, and easy for the team to use.

Learning & Development Opportunities:

• Exposure to Cutting-Edge AI: Working directly with AI-powered products provides deep learning opportunities in this transformative technology.
• Mastering B2B SaaS Design: Developing expertise in the unique challenges and best practices of designing for enterprise software.
• Design System Contribution: Opportunities to contribute significantly to or even lead the evolution of a mature design system.
• Industry Conferences & Training: Access to professional development resources to enhance skills in UX/UI, research, prototyping, and emerging design trends.
• Mentorship: Potential to be mentored by senior designers or to mentor junior team members as career progresses.

📝 Enhancement Note: The role offers significant challenges related to AI, complex B2B users, and global product expansion, balanced by substantial growth opportunities in specialized design fields and emerging technologies.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a challenging product design project from your portfolio. What was the problem, your role, your process, and the outcome? What would you do differently?" (Prepare to detail your methodology, decision-making, and learnings.)
• User Advocacy: "How do you ensure user needs are met when faced with technical constraints or business pressures?" (Focus on your methods for research, testing, and advocating for the user.)
• Collaboration: "Describe a time you had a disagreement with a product manager or engineer about a design decision. How did you handle it, and what was the resolution?" (Highlight your communication and conflict-resolution skills.)
• Problem Solving: "Imagine we want to improve user adoption for a new AI feature. How would you approach designing this experience?" (Demonstrate your structured approach to problem-solving, user research, and ideation.)

Company & Culture Questions:

• "What excites you about Gong's mission and product?" (Research Gong's Revenue AI Operating System, its impact, and recent news.)
• "How do you stay updated on the latest design trends and AI advancements?" (Show your commitment to continuous learning.)
• "Describe your ideal team environment. How do you contribute to a positive and productive team culture?" (Align your answer with Gong's emphasis on collaboration and user-centricity.)

Portfolio Presentation Strategy:

• Structure is Key: Begin with a brief overview of Gong and the role, then present 1-2 detailed case studies.
• Problem First: Clearly define the user problem or business challenge for each project.
• Show, Don't Just Tell: Visually present your process – sketches, wireframes, user flows, prototypes, final UI. Explain the rationale behind your design decisions.
• Highlight Impact: Quantify the results of your work whenever possible (e.g., increased conversion rates, improved task completion time, user satisfaction scores).
• Be Concise: Respect the allocated time. Focus on the most impactful aspects of your projects.
• Prepare for Q&A: Anticipate questions about your role, challenges, technical decisions, and collaboration.

📝 Enhancement Note: Interview preparation should focus on demonstrating a robust, user-centered design process, strong collaboration skills, and a clear understanding of Gong's product and industry. The portfolio presentation is a critical opportunity to showcase these capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features B2B SaaS projects, demonstrating your end-to-end design process, user research integration, and proficiency with Figma. Tailor your project selection to highlight relevant skills for Gong's AI-driven revenue intelligence platform.
• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Product Design," "UX/UI," "B2B SaaS," "Figma," "User Research," and "Prototyping." Quantify achievements where possible.
• Interview Preparation: Practice presenting your portfolio, focusing on storytelling your design process, problem-solving approach, and the impact of your work. Prepare for potential design challenges and behavioral questions related to collaboration and user advocacy.
• Company Research: Thoroughly research Gong.io, its products, target market, and company culture. Understand their mission and how their AI-powered solutions help revenue teams. This will help you articulate your interest and tailor your responses effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Gong.io before making application decisions.