EMEA Product Designer

📍 Job Overview

Job Title: EMEA Product Designer

Company: Gong.io

Location: Dublin, Ireland

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: May 19, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: On-site

🚀 Role Summary

• Drive the user experience and design for key product areas within Gong's Revenue AI Operating System, focusing on innovative and user-centered digital experiences.

• Develop concepts, wireframes, and detailed designs, translating complex user needs into elegantly simple solutions for B2B SaaS products.

• Collaborate closely with product management and engineering teams to bring cutting-edge designs to life, ensuring a seamless integration from ideation to implementation.

• Contribute to the development and refinement of UI pattern libraries and design guidelines, ensuring consistency and scalability across the product suite.

• Act as a dedicated user advocate, embedding user-centered design principles throughout the product development lifecycle to create exceptional user experiences that foster customer loyalty.

📝 Enhancement Note: This role is specifically for a Product Designer with a focus on user experience and UI design within the B2B SaaS sector, particularly in the context of AI-driven revenue intelligence platforms. The emphasis is on end-to-end design ownership from concept to detailed delivery, requiring strong collaboration with product and engineering.

📈 Primary Responsibilities

• Lead the design process for designated product areas, from initial concept ideation through to detailed visual and interaction design.

• Create comprehensive user flows, wireframes, prototypes, and high-fidelity mockups to effectively communicate design solutions.

• Conduct and leverage user research, including usability testing and user interviews, to gather insights and validate design decisions.

• Champion user-centered design principles, ensuring all design outputs are intuitive, efficient, and meet the needs of B2B SaaS users.

• Collaborate with product managers to define product requirements and with engineers to ensure accurate and high-quality implementation of designs.

• Develop and maintain a robust UI pattern library and design system to ensure consistency, scalability, and efficiency in design and development.

• Contribute to the strategic direction of product design, identifying opportunities for innovation and user experience improvements.

• Present design concepts and solutions to stakeholders, effectively articulating design rationale and user impact.

📝 Enhancement Note: The responsibilities highlight a full-cycle design role, emphasizing conceptualization, detailed design, user advocacy, and cross-functional collaboration. The need to manage UI pattern libraries points towards a role that contributes to design system maturity.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 3 years of demonstrated experience in designing user flows, experiences, and user interfaces for web and mobile products.

Required Skills:

• Product Design: Expertise in the end-to-end product design lifecycle, from ideation to detailed execution.

• User Experience (UX) Design: Strong ability to create intuitive, efficient, and engaging user experiences.

• User Interface (UI) Design: Skill in crafting visually appealing and functional interfaces.

• Wireframing & Prototyping: Proficiency in creating low-fidelity wireframes and high-fidelity interactive prototypes.

• User Research Methodologies: Experience with various research techniques to understand user needs and validate designs.

• User-Centered Design Principles: Deep understanding and application of designing with the user as the primary focus.

• Communication & Presentation Skills: Ability to clearly articulate design concepts, rationale, and outcomes to various stakeholders.

• English Proficiency: Excellent verbal and written communication skills in English.

Preferred Skills:

• Figma Proficiency: Advanced skills in Figma for design, prototyping, and collaboration.

• Rapid Prototyping Tools: Experience with various tools for quick iteration and concept validation.

• UI Pattern Libraries/Design Systems: Experience in developing, managing, or contributing to design systems.

• B2B SaaS Design: Specific experience designing for enterprise software products.

• Cross-functional Collaboration: Proven ability to work effectively with product managers and engineers.

📝 Enhancement Note: The requirements emphasize practical design skills, a user-centric approach, and specific tool proficiency (Figma). Experience in B2B SaaS and a background in psychology or HCI are highlighted as significant advantages, suggesting a role that values deep user understanding and strategic design thinking.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing recent work, demonstrating end-to-end product design capabilities.

• Examples of successful user-centered design solutions for web and mobile applications, preferably within B2B SaaS.

• Case studies detailing the design process, including problem definition, user research, ideation, wireframing, prototyping, and final UI.

• Demonstrations of rapid and high-fidelity prototyping skills, illustrating the ability to iterate and test design concepts effectively.

Process Documentation:

• Showcase how user research methodologies and testing practices were integrated into the design process.

• Illustrate experience in developing, managing, or contributing to UI pattern libraries and design guidelines.

• Provide examples of how complex problems were researched and translated into elegantly simple design solutions.

• Detail the process of brainstorming and creating wireframes, leading to detailed design delivery.

📝 Enhancement Note: A strong portfolio is critical, not just for showcasing final designs but for demonstrating the candidate's process, problem-solving approach, and ability to integrate user research and collaborate effectively. Emphasis on B2B SaaS and UI pattern libraries is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive salary and potential for stock options or bonuses.

• Comprehensive health insurance coverage, potentially including medical, dental, and vision.

• Generous paid time off (PTO) policy, including vacation, sick leave, and public holidays.

• Opportunities for professional development, including training, conferences, and workshops.

• Support for continuous learning and skill enhancement in design tools and methodologies.

• Potential for travel to Gong's Israel headquarters for collaboration and team building.

• Company-provided equipment and software licenses.

Working Hours:

• Standard full-time working hours, typically around 40 hours per week, aligning with European work standards.

• While on-site, there may be some flexibility offered, but core hours will likely be expected for team collaboration and meetings.

📝 Enhancement Note: Salary estimation is based on current market data for Product Designers in Dublin, Ireland, considering the experience level and industry. Benefits are typical for a growing tech company in the SaaS space, with a specific mention of potential travel to Israel.

🎯 Team & Company Context

🏢 Company Culture

Industry:

Company Size:

Founded:

Team Structure:

• The Product Design team at Gong is likely structured to support specific product areas or squads, working in close alignment with Product Management and Engineering.

• Designers typically report to a Design Lead or Manager, with a matrixed relationship to product teams.

Methodology:

• Data-Driven Design: Gong's core product is data and AI-driven, so design decisions are expected to be informed by user data, analytics, and A/B testing results.

• User-Centricity: A strong emphasis on understanding and solving user problems through user research and iterative design.

• Agile Development: Design work is integrated into agile development sprints, requiring close collaboration and iterative feedback loops with engineering.

• Continuous Improvement: A culture of constantly refining products and processes to enhance user experience and business outcomes.

Company Website:

• https://www.gong.io/

📝 Enhancement Note: Gong's culture is characterized by innovation, speed, and a data-driven approach, stemming from its core AI and revenue intelligence focus. The company size and founding date suggest a dynamic, growth-oriented environment where designers can make a significant impact.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Senior Product Designer: Progression to a Senior role, taking on more complex projects, mentoring junior designers, and having a greater influence on design strategy and system thinking.

• Specialization: Opportunity to specialize in specific product areas (e.g., AI insights, workflow automation, user onboarding) or design disciplines (e.g., research, interaction design).

• Design Leadership: Potential to move into management roles (Design Lead, Design Manager) as the team grows, overseeing design strategy and team development.

• Cross-functional Expertise: Deepen understanding of AI, revenue operations, and B2B SaaS markets, becoming a subject matter expert.

• Learning & Development: Access to industry conferences, workshops, and internal training to stay current with design trends, tools, and methodologies.

📝 Enhancement Note: The growth path for a Product Designer at Gong involves increasing complexity, leadership potential, and specialization within the AI/Revenue Intelligence domain, aligning with the company's growth trajectory.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• Collaborative Environment: The workspace will likely feature open-plan areas, meeting rooms, and collaborative zones designed to encourage interaction between design, product, and engineering teams.

• Technology & Tools: Access to the latest design software (Figma), hardware, and collaboration tools necessary for effective product design.

• Team Interaction: Frequent opportunities for in-person collaboration with colleagues, facilitating brainstorming sessions, design critiques, and real-time problem-solving.

Work Schedule:

• Standard full-time business hours (approx. 40 hours/week) are expected, with potential for some flexibility. The on-site requirement emphasizes the importance of in-person collaboration and team cohesion. Some travel to Israel may also be required.

📝 Enhancement Note: The on-site nature of the role in Dublin underscores Gong's emphasis on in-person collaboration and team synergy, crucial for their fast-paced, innovative product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and portfolio. Be sure your resume and portfolio clearly highlight relevant B2B SaaS and UX/UI design experience.

• Portfolio Presentation: You will likely be asked to present your portfolio, focusing on 1-2 key projects that demonstrate your end-to-end design process, problem-solving skills, and impact. Prepare to discuss your role, challenges, and solutions.

• Design Challenge: A practical design exercise, either take-home or live, simulating a real-world problem Gong might face. This assesses your design thinking, problem-solving abilities, and proficiency with design tools.

• Team/Hiring Manager Interviews: Interviews with potential colleagues (other designers, PMs, engineers) and the hiring manager to assess technical skills, collaboration style, cultural fit, and alignment with Gong's values.

• Final Interview: Potentially with a senior leader to discuss broader strategic alignment and career aspirations.

Portfolio Review Tips:

• Curate Wisely: Select projects that best showcase your skills for this specific role (B2B SaaS, complex problem-solving, user-centered design).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the decisions you made, and the impact of your design. Use metrics where possible.

• Highlight Process: Show your thinking – sketches, wireframes, research insights, iteration stages, and rationale behind key decisions.

• Demonstrate Tools: Explicitly mention proficiency in Figma and other relevant tools used.

• Tailor to Gong: If possible, subtly tailor your presentation to showcase an understanding of Gong's product and users.

Challenge Preparation:

• Understand the Brief: Carefully analyze the design challenge prompt. Identify the core problem and constraints.

• Think Out Loud: If it's a live challenge, articulate your thought process clearly.

• Focus on Process: Even if you don't complete everything, demonstrate a strong, logical design process.

• Prioritize: If time is limited, focus on key aspects like user needs, core flows, and a clear solution.

• Ask Clarifying Questions: Don't hesitate to seek clarification to ensure you're addressing the right problem.

📝 Enhancement Note: The interview process is designed to evaluate not just design output but also the candidate's process, problem-solving skills, collaboration abilities, and cultural fit within Gong's fast-paced, user-centric environment. Portfolio presentation is a critical component.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a core requirement and likely the primary tool for UI design, prototyping, and collaboration. Proficiency is essential.

• Prototyping Tools: Experience with rapid prototyping tools beyond Figma (e.g., InVision, ProtoPie) may be beneficial for specific use cases or earlier ideation stages.

• User Research Platforms: Tools like UserTesting.com, Lookback, or similar platforms for conducting remote usability studies and user interviews.

• Design System Management Tools: While not explicitly mentioned, familiarity with tools or methodologies for managing design systems (e.g., Storybook integration, shared libraries) is advantageous.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Pendo to understand user behavior, track feature adoption, and measure design impact.

• Data Visualization Tools: Basic understanding of how data is presented in dashboards (e.g., Tableau, Looker) can help in understanding business context.

CRM & Automation:

• While not directly a designer's tool, understanding the CRM (likely Salesforce) and sales enablement platforms that Gong integrates with or complements can provide valuable context for B2B SaaS design.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. Familiarity with user research platforms and product analytics tools is also crucial for a data-informed design approach, reflecting Gong's emphasis on measurable impact.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore new technologies (like AI) and create novel solutions that push the boundaries of revenue intelligence.

• User-Centricity: A deep commitment to understanding and advocating for users, ensuring products are not just functional but delightful and impactful.

• Collaboration: A belief in the power of teamwork, encouraging open communication and shared problem-solving across departments.

• Impact-Driven: A focus on delivering tangible business results and measurable improvements for customers and the company.

• Agility & Speed: Embracing a fast-paced environment, iterating quickly, and adapting to market changes.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product teams, working hand-in-hand with Product Managers and Engineers on a daily basis.

• Iterative Feedback: A culture that encourages regular design reviews, critiques, and feedback loops to refine solutions throughout the development process.

• Transparent Communication: Open sharing of ideas, challenges, and progress, fostering an environment of trust and mutual respect.

• Data-Informed Discussions: Design decisions and discussions are often supported by user data and research findings.

📝 Enhancement Note: Gong's culture emphasizes innovation, a strong user focus, and collaborative, data-informed decision-making within a fast-paced environment. These values are critical for success in the Product Design team.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Staying ahead of advancements in AI and machine learning to integrate them effectively and ethically into product design.

• Complex B2B SaaS User Needs: Designing for sophisticated enterprise users with distinct workflows and high expectations for efficiency and ROI.

• Balancing Innovation with Usability: Ensuring cutting-edge features are intuitive and accessible to a broad user base, not just early adopters.

• Global User Base: Designing for diverse user needs and cultural nuances across different regions, especially given the EMEA focus and potential travel to Israel.

• Maintaining Design System Scalability: As the product suite grows, ensuring the design system remains robust, adaptable, and easy for the team to use.

Learning & Development Opportunities:

• Exposure to Cutting-Edge AI: Working directly with AI-powered products provides deep learning opportunities in this transformative technology.

• Mastering B2B SaaS Design: Developing expertise in the unique challenges and best practices of designing for enterprise software.

• Design System Contribution: Opportunities to contribute significantly to or even lead the evolution of a mature design system.

• Industry Conferences & Training: Access to professional development resources to enhance skills in UX/UI, research, prototyping, and emerging design trends.

• Mentorship: Potential to be mentored by senior designers or to mentor junior team members as career progresses.

📝 Enhancement Note: The role offers significant challenges related to AI, complex B2B users, and global product expansion, balanced by substantial growth opportunities in specialized design fields and emerging technologies.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a challenging product design project from your portfolio. What was the problem, your role, your process, and the outcome? What would you do differently?" (Prepare to detail your methodology, decision-making, and learnings.)

• User Advocacy: "How do you ensure user needs are met when faced with technical constraints or business pressures?" (Focus on your methods for research, testing, and advocating for the user.)

• Collaboration: "Describe a time you had a disagreement with a product manager or engineer about a design decision. How did you handle it, and what was the resolution?" (Highlight your communication and conflict-resolution skills.)

• Problem Solving: "Imagine we want to improve user adoption for a new AI feature. How would you approach designing this experience?" (Demonstrate your structured approach to problem-solving, user research, and ideation.)

Company & Culture Questions:

• "What excites you about Gong's mission and product?" (Research Gong's Revenue AI Operating System, its impact, and recent news.)

• "How do you stay updated on the latest design trends and AI advancements?" (Show your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure is Key: Begin with a brief overview of Gong and the role, then present 1-2 detailed case studies.

• Problem First: Clearly define the user problem or business challenge for each project.

• Show, Don't Just Tell: Visually present your process – sketches, wireframes, user flows, prototypes, final UI. Explain the rationale behind your design decisions.

• Highlight Impact: Quantify the results of your work whenever possible (e.g., increased conversion rates, improved task completion time, user satisfaction scores).

• Be Concise: Respect the allocated time. Focus on the most impactful aspects of your projects.

• Prepare for Q&A: Anticipate questions about your role, challenges, technical decisions, and collaboration.

📝 Enhancement Note: Interview preparation should focus on demonstrating a robust, user-centered design process, strong collaboration skills, and a clear understanding of Gong's product and industry. The portfolio presentation is a critical opportunity to showcase these capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Portfolio Customization: Ensure your portfolio is up-to-date and prominently features B2B SaaS projects, demonstrating your end-to-end design process, user research integration, and proficiency with Figma. Tailor your project selection to highlight relevant skills for Gong's AI-driven revenue intelligence platform.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "Product Design," "UX/UI," "B2B SaaS," "Figma," "User Research," and "Prototyping." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling your design process, problem-solving approach, and the impact of your work. Prepare for potential design challenges and behavioral questions related to collaboration and user advocacy.

• Company Research: Thoroughly research Gong.io, its products, target market, and company culture. Understand their mission and how their AI-powered solutions help revenue teams. This will help you articulate your interest and tailor your responses effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Gong.io before making application decisions.