Sr. Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: The Chefz

Location: Amman, Amman Governorate, Jordan

Job Type: Full-Time

Category: Product Design / UI/UX

Date Posted: May 19, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Craft intuitive and engaging user experiences across multiple applications and platforms, including customer, driver, restaurant, and internal tools.

• Translate complex product requirements into detailed wireframes, high-fidelity mockups, and interactive prototypes.

• Drive user-centered design by conducting thorough user research, building comprehensive personas, and mapping customer journeys to advocate for user needs.

• Collaborate closely with Product Management and Engineering teams to ensure seamless integration and delivery of user experiences.

• Maintain brand consistency and uphold accessibility best practices across all product touchpoints.

📝 Enhancement Note: This role demands a strategic product designer who can influence the entire product lifecycle, from initial concept through post-launch analysis, with a strong emphasis on mobile-first design and data-informed decision-making.

📈 Primary Responsibilities

• Lead the end-to-end design process for new features and product iterations, from concept to final implementation.

• Develop user flows, wireframes, mockups, and interactive prototypes to effectively communicate design concepts and user interactions.

• Plan and execute user research initiatives, including interviews, surveys, and usability testing, to gather actionable insights.

• Analyze user feedback, product analytics, and market trends to identify opportunities for design improvement and innovation.

• Champion the principles of user-centered design within cross-functional teams, ensuring that user needs are prioritized throughout development.

• Contribute to the establishment and evolution of the company's design system, ensuring consistency and scalability.

• Conduct post-launch analysis of design performance, iterating on solutions based on data and user feedback.

• Ensure all designs adhere to accessibility standards (e.g., WCAG) to create inclusive experiences for all users.

• Collaborate with stakeholders across Product, Engineering, Marketing, and Operations to align design strategies with business objectives.

📝 Enhancement Note: The depth of responsibilities suggests a senior role requiring not just design execution but also strategic input, research leadership, and cross-functional influence, particularly in a fast-paced tech environment like food delivery.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for a Senior Product Designer. Equivalent practical experience will also be considered.

Experience: A minimum of 5 years of professional experience in product design, UI/UX design, or a similar role.

Required Skills:

• Proven expertise in user-centered design principles and methodologies.

• Strong portfolio showcasing a breadth of work including strategic thinking, UX research, wireframing, prototyping, and high-fidelity design for mobile applications.

• Demonstrable experience designing for multiple platforms (iOS, Android) and understanding of their respective design patterns.

• Proficiency in modern design and prototyping tools, specifically Figma or Sketch.

• Experience in conducting user research, usability testing, persona development, and customer journey mapping.

• Solid understanding of design systems, accessibility best practices (e.g., WCAG guidelines), and data-driven design approaches.

• Ability to effectively balance business objectives with user needs to deliver impactful design solutions.

Preferred Skills:

• Experience within the food delivery, e-commerce, or logistics industries.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to facilitate collaboration with engineers.

• Experience with A/B testing design variations to optimize user engagement and conversion rates.

• Knowledge of Agile development methodologies and how to integrate design within sprint cycles.

• Experience mentoring junior designers or leading design initiatives.

📝 Enhancement Note: The emphasis on a portfolio that goes beyond visuals, highlighting strategic thinking and complete product design journeys, is a critical differentiator for this role. Candidates should prepare to articulate their process and impact using specific project examples.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a minimum of 5 years of product/UI/UX design experience.

• Showcase strategic thinking: Clearly articulate the problem, your approach, and the rationale behind design decisions.

• Include detailed UX research: Present methodologies used, insights gained, and how they informed the design.

• Highlight complete product design journeys: Illustrate the process from initial concept and user research through to high-fidelity designs and any post-development analysis.

• Demonstrate experience with mobile application design, ideally with examples from food delivery, e-commerce, or logistics sectors.

Process Documentation:

• Documented user research methodologies and findings.

• Case studies detailing problem-solving approaches and design iterations.

• Examples of how data and analytics were used to inform design decisions.

• Evidence of collaboration with Product and Engineering teams throughout the design lifecycle.

• Examples of contributions to or creation of design systems.

📝 Enhancement Note: The portfolio is paramount. It should not just be a collection of pretty screens but a narrative of how the candidate thinks, researches, designs, collaborates, and drives measurable impact for users and the business.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Product Designer with 5-10 years of experience in Amman, Jordan, the estimated annual salary range is likely between JOD 25,000 - JOD 40,000. This range can vary based on the specific company's financial health, the candidate's exact experience, and negotiation.

Benefits:

• Competitive salary.

• Comprehensive health insurance (medical, dental, vision).

• Paid time off and public holidays.

• Opportunities for professional development and training.

• Potential for stock options or performance-based bonuses.

• Employee discounts on The Chefz's services.

• A dynamic and collaborative work environment.

Working Hours: The standard working hours are estimated at 40 hours per week, typically from Sunday to Thursday, with potential for some flexibility depending on project needs and team collaboration.

📝 Enhancement Note: Salary estimation is based on general market data for senior design roles in Amman and the food tech industry. Actual compensation will be determined by the company based on candidate qualifications and internal compensation structures. Benefits are typical for full-time roles in the tech sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: The Chefz operates within the rapidly evolving Food Technology (FoodTech) and E-commerce sector, specifically focusing on food delivery services. This industry is characterized by high growth, intense competition, innovation, and a strong emphasis on user experience and operational efficiency.

Company Size: The Chefz is likely a growing startup or scale-up, given its focus on expanding its product suite and hiring senior talent. This implies a dynamic, fast-paced environment where individuals can have a significant impact. The company size is not explicitly provided but can be inferred from the need for a Sr. Product Designer to manage multiple applications.

Founded: Information on The Chefz's founding date is not provided, but its presence and recruitment indicate it is an established entity with a clear market strategy. This suggests a company that has moved beyond the initial startup phase and is focused on scaling and refining its offerings.

Team Structure:

• The Product Design team likely comprises a mix of designers responsible for different product areas or user types.

• A Sr. Product Designer would likely report to a Head of Product, Design Lead, or a Product Manager overseeing a specific app or feature set.

Methodology:

• Data-Driven Design: Decisions are informed by user research, analytics, and A/B testing.

• Agile Development: Design processes are integrated into iterative development cycles.

• User-Centricity: A strong focus on understanding and meeting user needs.

• Cross-functional Collaboration: Working closely with various departments to achieve common goals.

Company Website: [The Chefz Company Website URL - e.g., https://thechefz.co/]

📝 Enhancement Note: The company's industry context is crucial. Operating in food tech means prioritizing speed, convenience, and trust for users. The designer must be adept at creating experiences that are not only visually appealing but also highly functional and reliable under pressure.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of autonomy, responsibility, and strategic input. The individual is expected to lead design efforts, mentor others, and significantly influence product direction. This level typically requires deep expertise in UX research, interaction design, and a strong understanding of business objectives.

Reporting Structure: The Sr. Product Designer will likely report to a Design Lead, Head of Product, or a senior Product Manager. They will work in close partnership with Product Managers and Engineering teams, acting as a key contributor to the product development process.

Operations Impact: The Sr. Product Designer's impact is critical to the success of The Chefz's various applications. By creating intuitive and engaging user experiences, they will directly influence user acquisition, retention, satisfaction, and ultimately, revenue generation. Their work will shape how customers interact with the platform, how drivers manage deliveries, and how restaurants operate, all of which are vital to the business's growth and efficiency.

Growth Opportunities:

• Leadership: Potential to grow into a Design Lead or Head of Design position, managing a team of designers and setting the design vision for the company.

• Specialization: Deepen expertise in specific areas like mobile UX, user research methodologies, or design systems.

• Cross-functional Advancement: Transition into Product Management or other strategic roles within the company, leveraging their deep understanding of user needs and product development.

• Mentorship: Guide and mentor junior designers, fostering a strong design culture within the organization.

• Impactful Projects: Lead design for major product initiatives that have a direct and measurable impact on business KPIs.

📝 Enhancement Note: This role offers significant opportunities for professional growth in a high-impact industry. Candidates should be prepared to discuss their long-term career aspirations and how this role aligns with their development goals.

🌐 Work Environment

Office Type: The role is specified as "On-site," implying a traditional office environment. This suggests a collaborative workspace designed for in-person teamwork, brainstorming, and direct communication.

Office Location(s): Amman, Amman Governorate, Jordan. This location places the role within a significant economic hub in the Middle East, offering access to a vibrant tech community and talent pool.

Workspace Context:

• Collaborative Environment: The on-site nature suggests opportunities for spontaneous collaboration, whiteboarding sessions, and direct feedback loops with colleagues.

• Tools and Technology: Access to modern design software (Figma/Sketch), potentially collaborative tools like Miro or Jira, and standard office infrastructure.

• Team Interaction: Regular face-to-face interactions with Product Managers, Engineers, and other designers, fostering a strong sense of team cohesion and shared purpose.

Work Schedule: Standard business hours are expected, likely around 40 hours per week, with potential for some flexibility to accommodate project deadlines or urgent issues. The on-site requirement emphasizes the value placed on in-person collaboration and team presence.

📝 Enhancement Note: The on-site requirement signals a company culture that values direct interaction and collaborative problem-solving. Candidates should be comfortable working in a shared physical space and contributing to an in-person team dynamic.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief review of your resume and portfolio to assess basic qualifications and experience.

• Portfolio Presentation & Discussion: A session where you present your portfolio, emphasizing strategic thinking, research, and the complete design journey of selected projects. Be prepared to discuss your role, methodologies, challenges, and outcomes.

• Technical/Skills Assessment: This might involve a design exercise or a deeper dive into your proficiency with design tools and your understanding of design principles.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess your collaboration skills, communication style, and cultural fit.

• Final Interview: A discussion with senior leadership to evaluate overall fit, strategic alignment, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best represent your skills, experience, and impact, focusing on mobile applications and ideally relevant industries.

• Tell a Story: For each project, clearly articulate the problem, your specific role and contributions, the research conducted, the design process, key decisions made, and the measurable results or impact.

• Highlight Process: Go beyond final visuals. Show wireframes, user flows, research insights, and iterations to demonstrate your thinking.

• Quantify Impact: Whenever possible, use data and metrics to showcase the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, and how you collaborate with teams.

Challenge Preparation:

• Understand the Business: Research The Chefz, its competitors, and the food delivery market. Identify potential user pain points and business challenges.

• Design Thinking Practice: Be ready to tackle a hypothetical design problem under time constraints, focusing on your problem-solving approach, user empathy, and ability to justify your solutions.

• Tool Proficiency: Ensure you are comfortable demonstrating your skills in Figma or Sketch.

• Articulate Trade-offs: Be prepared to discuss design decisions and the trade-offs involved, especially when balancing user needs with business constraints.

📝 Enhancement Note: The interview process will heavily weigh your portfolio and your ability to articulate your design process and its impact. Demonstrating strategic thinking and a deep understanding of user needs will be key.

🛠 Tools & Technology Stack

Primary Tools:

• Figma/Sketch: Essential for wireframing, UI design, prototyping, and collaboration. Proficiency in at least one is mandatory.

• Prototyping Tools: InVision, Adobe XD, or built-in Figma/Sketch prototyping features for creating interactive user flows.

• User Research Platforms: Tools like UserTesting.com, Lookback, or internal methods for conducting remote and in-person usability tests.

Analytics & Reporting:

• Product Analytics Tools: Google Analytics, Mixpanel, Amplitude, or similar platforms to track user behavior, feature adoption, and conversion funnels.

• Data Visualization Tools: Tableau, Power BI, or internal dashboards may be used to interpret and present data insights.

CRM & Automation:

Collaboration & Project Management:

• Jira/Confluence: For managing tasks, sprints, and documenting design specifications and research findings.

• Slack/Microsoft Teams: For daily communication and team collaboration.

• Miro/FigJam: For collaborative whiteboarding, brainstorming, and user flow mapping.

📝 Enhancement Note: Familiarity with a broad range of design and research tools is expected. The ability to leverage data analytics to inform design decisions is a critical requirement for this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (Product, Engineering, Marketing, Operations) to achieve shared goals.

• Data-Driven Innovation: Utilizing data and research to inform design choices and drive continuous improvement.

• Excellence & Quality: A dedication to delivering high-quality, polished, and functional designs that meet business objectives.

• Adaptability: Embracing change and iterating quickly in a fast-paced industry.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product discovery and development, working hand-in-hand with other departments.

• Open Communication: Encouraging honest feedback, constructive criticism, and knowledge sharing within the design team and with other departments.

• Agile & Iterative: Working within agile methodologies, embracing iterative design processes, and being comfortable with change and frequent updates.

• Shared Ownership: Fostering a sense of collective responsibility for the success of the product, where design is seen as a critical driver of business outcomes.

📝 Enhancement Note: The company likely values a proactive, collaborative, and data-informed approach to design. Candidates who can demonstrate these qualities in their past experiences will be a strong fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Needs: Effectively balancing the diverse needs of multiple user groups (customers, drivers, restaurants) and business objectives across different applications.

• Pace of Iteration: The fast-paced nature of the food delivery industry requires designers to iterate quickly while maintaining high quality.

• Scalability: Designing scalable solutions that can accommodate future growth and new features across multiple platforms.

• Data Interpretation: Translating complex user data and analytics into actionable design improvements.

• Cross-functional Alignment: Ensuring consistent design vision and execution across different teams and product areas.

Learning & Development Opportunities:

• Skill Enhancement: Opportunities to deepen expertise in advanced UX research techniques, interaction design patterns for specific platforms, or design system management.

• Industry Exposure: Gaining in-depth knowledge of the food tech and e-commerce landscape, understanding market dynamics and competitive strategies.

• Leadership Development: Potential to take on leadership responsibilities, mentor junior designers, and influence product strategy.

• Continuous Learning: Access to industry conferences, workshops, and online courses to stay abreast of the latest design trends and technologies.

• Impactful Project Ownership: Leading design for significant features or product overhauls that directly contribute to the company's growth and success.

📝 Enhancement Note: This role presents both significant challenges and rewarding growth opportunities. Candidates who are motivated by problem-solving in a dynamic environment and eager to drive impact will find this position highly fulfilling.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs or business priorities. How did you approach it, and what was the outcome?" (Focus on your decision-making process, research, and communication.)

• "How do you ensure your designs are accessible to all users?" (Be ready to discuss specific guidelines and your practical application.)

• "Walk me through a complex mobile app design project from your portfolio. What was the problem, your process, and the impact?" (This is your chance to showcase your strategic thinking and end-to-end design capabilities.)

Company & Culture Questions:

• "What interests you about The Chefz and the food delivery industry?" (Research the company, its mission, and its market position.)

• "How do you collaborate with Product Managers and Engineers?" (Highlight your experience in cross-functional teams and your communication style.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Problem -> Research -> Solution (process, iterations, final design) -> Impact/Results.

• Narrative: Tell a compelling story for each project, emphasizing your role and the "why" behind your decisions.

• Visuals: Use clear, high-quality visuals of your designs, wireframes, and user flows. Annotate key sections to explain design choices.

• Metrics: Quantify the impact of your designs whenever possible. If exact metrics aren't available, discuss anticipated outcomes or user success indicators.

• Conciseness: Be mindful of time; practice your presentation to ensure it's engaging and to the point.

📝 Enhancement Note: Prepare to deeply articulate your design process, your strategic thinking, and the measurable impact of your work. Demonstrating empathy for users and strong collaboration skills will be crucial.

📌 Application Steps

To apply for this Sr. Product Designer position:

• Submit your application through the provided link on Workable.

• Curate Your Portfolio: Select 3-5 of your strongest projects that highlight your mobile design expertise, strategic thinking, and end-to-end design process. Ensure these projects showcase your ability to solve complex problems and deliver user-centered solutions.

• Tailor Your Resume: Emphasize your 5+ years of experience in product/UI/UX design, highlighting achievements and responsibilities relevant to the job description. Use keywords like "user research," "wireframing," "prototyping," "Figma," "Sketch," "mobile applications," and "data-driven design."

• Prepare Your Portfolio Presentation: Practice walking through your selected projects, focusing on the problem, your process, your role, the solutions, and the measurable impact. Be ready to answer in-depth questions about your design decisions and methodology.

• Research The Chefz: Understand their business model, target audience, competitors, and recent news. Prepare thoughtful questions about their product vision, design challenges, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.