Sr. UX Designer

📍 Job Overview

Job Title: Sr. UX Designer

Company: SS&C Technologies

Location: Remote - Missouri, US (with flexibility for Florida, Connecticut, Colorado, Massachusetts)

Job Type: FULL_TIME

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: 2026-05-12

Experience Level: 7+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the end-to-end user experience (UX) and user interface (UI) design process for complex financial services and healthcare technology products.

• Conceptualize, design, and execute intuitive and seamless user experiences from initial ideation through to engineering hand-off and refinement.

• Apply advanced principles of interaction design, human-centered design theory, and visual design, leveraging current industry trends and best practices.

• Lead design thinking sessions, mentor junior designers, and advocate for user-centricity across product development teams.

• Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to translate intricate requirements into elegant and efficient user interfaces.

📝 Enhancement Note: This role is critical for SS&C Technologies, a major player in financial services and healthcare technology, indicating a need for designers who can handle enterprise-level complexity and cater to sophisticated B2B and SaaS user bases. The emphasis on "new and improved user experiences for existing products and new solutions" suggests a blend of innovation and iterative enhancement.

📈 Primary Responsibilities

• Execute all visual design stages from concept to refinement, ensuring seamless integration with engineering.

• Conceptualize and develop original ideas that simplify complex designs and deliver exceptional user experiences.

• Apply strong empathy for users to translate complex requirements into intuitive user interfaces and information architecture.

• Create detailed design artifacts including personas, journey maps, storyboards, user flows, interactive prototypes, and user stories.

• Mentor and guide other designers, fostering a collaborative environment through constructive feedback and knowledge sharing.

• Facilitate the product vision by conducting user research, conceiving innovative solutions, prototyping, and performing user testing.

• Champion a user-centered design approach, utilizing strong visual design skills and iterating rapidly based on user feedback.

• Collaborate closely with developers to ensure accurate implementation of designed experiences, acting as a liaison between design and engineering.

• Lead and facilitate design thinking sessions, engaging both internal teams and external clients to foster innovation and gather insights.

• Serve as a strong advocate for user-centered design principles, ensuring products are intuitive, efficient, and support user task completion.

• Demonstrate self-motivation and leadership in communicating conceptual ideas and design rationale, balancing creative excellence with tight deadlines.

• Accurately estimate design efforts and effectively manage multiple projects concurrently, prioritizing tasks to meet business objectives.

• Exhibit executive presence, with outstanding communication, design thought leadership, presentation, and storytelling skills to influence stakeholders.

📝 Enhancement Note: The responsibilities highlight a senior-level role requiring not only strong design execution but also leadership, mentorship, and strategic influence. The expectation to "Facilitate design thinking sessions both internally and client facing" indicates a significant client-interaction component, requiring strong communication and presentation skills beyond typical internal design roles.

🎓 Skills & Qualifications

Education:

• Bachelor's Degree in Human-Computer Interaction (HCI), Information Design, Service Design, Graphic Design, Software Engineering, or a related Behavioral Science discipline.

Experience:

• 7+ years of progressive experience as a User Experience Designer, Interaction Designer, or in a similar role.

• Proven track record of participating in the complete product development lifecycle of several successfully launched web and/or software applications.

Required Skills:

• Portfolio: A strong, compelling portfolio showcasing direct contributions to enterprise software products, demonstrating expertise in UX/UI design, interaction design, and visual design.

• User-Centered Design: Deep understanding of user experience principles, human-centered design methodologies, user research techniques, and usability testing.

• Information Architecture: Proficiency in structuring complex information logically and intuitively for optimal user navigation and comprehension.

• Prototyping & Wireframing: Advanced ability to create low-fidelity to high-fidelity prototypes, wireframes, and interactive mockups using industry-standard tools.

• Design Tools: Fluency with UX design software and tools such as Sketch, UXPin, Figma, InVision, Adobe Creative Suite, and similar platforms.

• Documentation: Experience in writing and illustrating complete functional specifications for product-designed features, and creating detailed design requirements documentation.

• Communication: Exceptional ability to communicate complex design concepts and rationale clearly and persuasively to diverse audiences, including technical teams and business stakeholders.

• Industry Knowledge: Understanding of modern interaction design principles and experience with accessibility standards (e.g., WCAG).

Preferred Skills:

• Experience in UX and UI design for modern B2B and SaaS products.

• Familiarity with AI, automation, integration platforms, and business process management (BPM) concepts.

• Specific experience designing for users in relevant industries such as Financial Services, Insurance, or Banking.

• Understanding of front-end UI technologies, including HTML, CSS, and JavaScript, to facilitate effective collaboration with developers.

• Experience implementing and leveraging Design Thinking Methodologies in a product development context.

• Background in information systems, web development, or enterprise software design.

📝 Enhancement Note: The explicit requirement for a "Strong portfolio showcasing your direct contributions to similar enterprise software products" is paramount. Candidates should prepare to detail their specific role, challenges, solutions, and quantifiable outcomes within their portfolio. The preference for B2B/SaaS and financial services experience directly aligns with SS&C's market focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Detailed case studies showcasing the entire design process from problem identification to final solution, highlighting user research, ideation, prototyping, testing, and iteration.

• Impact Demonstration: Evidence of how your design contributions have positively impacted key business metrics, such as user adoption, task completion rates, customer satisfaction, or operational efficiency.

• System Design: Examples of contributions to or creation of design systems, style guides, or component libraries, demonstrating an understanding of scalability, consistency, and maintainability.

• Cross-Functional Collaboration: Artifacts or descriptions of how you collaborated with product managers, developers, and stakeholders, illustrating your ability to translate business needs into user-centric designs and manage feedback effectively.

Process Documentation:

• Workflow Design: Showcase your ability to map and optimize user workflows, creating intuitive task flows and journey maps that simplify complex user journeys.

• Prototyping & User Testing: Provide examples of interactive prototypes and documentation of user testing methodologies and findings, demonstrating a commitment to data-driven design decisions.

• System Implementation: Evidence of working with or defining specifications for the implementation of designs by development teams, ensuring fidelity and adherence to design intent.

• Accessibility Compliance: Showcase an understanding and application of accessibility standards (e.g., WCAG) in your design process and documentation.

📝 Enhancement Note: The portfolio should clearly articulate the candidate's role in each project, the specific design challenges faced, the methodologies employed, and the measurable outcomes achieved. For this senior role, demonstrating experience with design systems and cross-functional collaboration is crucial.

💵 Compensation & Benefits

Salary Range:

• New Jersey, Colorado, Maryland, Massachusetts: $125,000 - $135,000 USD per year.

• Other Locations (Remote): While specific ranges are not provided for all remote locations, the provided ranges for these states suggest a benchmark for similar roles. Actual base salary will vary based on relevant skills, prior experience, education, demonstrated performance, and geographic location.

Benefits:

• Health & Wellness: Comprehensive medical, dental, and vision coverage.

• Retirement Savings: 401(k) plan with a company match, supporting long-term financial security.

• Work-Life Balance: Generous paid time off, company holidays, and parental leave.

• Professional Development: Reimbursement opportunities for professional development, encouraging continuous learning and skill enhancement.

• Performance-Based Incentives: Potential for a discretionary annual bonus and/or equity awards (e.g., restricted stock units, stock options) based on individual and business performance.

Working Hours:

• Standard full-time hours, typically around 40 hours per week. The remote nature of the role offers flexibility in managing work schedules, provided all responsibilities are met and collaboration with teams across different time zones is maintained.

📝 Enhancement Note: The provided salary ranges are specific to certain US states. For candidates in other remote locations, it's advisable to research local market rates for Senior UX Designers with comparable experience and industry focus. The inclusion of bonus and equity suggests a performance-driven culture and potential for significant total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services Technology & Healthcare Technology. SS&C Technologies operates at the intersection of these two critical sectors, providing essential software and services that enable complex operations. This dual focus means the company's technology and design needs are diverse and often highly specialized.

Company Size: Over 27,000 employees globally, with operations in 35 countries. This large scale indicates a robust organizational structure, established processes, and significant resources, but also potentially a need for clear communication and adaptability within teams.

Founded: Headquartered in Windsor, Connecticut, SS&C has a long-standing presence in the industry, suggesting stability, deep domain expertise, and a commitment to long-term client relationships.

Team Structure:

• Operations Focus: The UX team likely operates within a product development or engineering division, supporting multiple product lines serving financial services and healthcare clients.

• Cross-Functional Collaboration: Designers will work closely with Product Managers, Software Engineers, QA Testers, and potentially Business Analysts and Client Relationship Managers.

• Leadership: The Senior UX Designer role implies a leadership capacity, potentially leading specific product initiatives, mentoring junior designers, and contributing to the overall UX strategy and standards within the organization.

Methodology:

• Data-Driven Design: Emphasis on user research, user testing, and data analysis to inform design decisions and validate solutions.

• Agile Development: Likely operates within an Agile or hybrid Agile framework, requiring iterative design processes and close collaboration with development sprints.

• Enterprise Solutions: Focus on designing scalable, robust, and secure solutions for large-scale enterprise clients, requiring attention to detail, compliance, and performance.

Company Website: https://www.ssctech.com/

📝 Enhancement Note: SS&C's position as a leading technology provider in finance and healthcare suggests a demanding yet rewarding environment. Designers will need to be adept at understanding complex business logic and regulatory requirements while delivering user-friendly interfaces for sophisticated B2B users.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer position, signifying a mid-to-senior level role within the UX discipline. It requires not only strong individual design contributions but also the ability to lead design efforts, mentor others, and influence product strategy. The role is expected to operate with a high degree of autonomy.

Reporting Structure: The Senior UX Designer will likely report to a UX Lead, Design Manager, or Director of Product Design. They will collaborate closely with product management and engineering leads for assigned projects.

Operations Impact: The UX Designer's impact is directly tied to the usability, efficiency, and adoption of SS&C's software solutions. By creating intuitive interfaces, they enable clients to manage data, automate processes, and scale their businesses more effectively, directly contributing to client success and SS&C's market competitiveness.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead UX Designer, UX Manager, or Director of Design, managing teams and setting strategic direction for UX.

• Specialization: Opportunity to deepen expertise in specific domains like financial services UX, healthcare UX, AI-driven interfaces, or design systems.

• Cross-Functional Mobility: Potential to move into Product Management or other strategic roles within the organization by leveraging deep product and user understanding.

• Mentorship: Actively contribute to the professional growth of junior designers, honing leadership and coaching skills.

📝 Enhancement Note: The senior designation implies expectations for strategic thinking, proactive problem-solving, and a significant contribution to the team's overall capabilities. Growth opportunities are likely tied to demonstrating leadership, strategic impact, and domain expertise.

🌐 Work Environment

Office Type: Fully Remote. This role offers the flexibility to work from a home office, eliminating the need for daily commutes and allowing for greater work-life integration.

Office Location(s): While the primary designation is Remote - Missouri, US, the company also lists flexibility for candidates in Florida, Connecticut, and Massachusetts. This suggests that while the role is remote, there might be a preference or requirement for candidates located within or willing to relocate to these states for potential future team gatherings or client-facing activities, albeit rare.

Workspace Context:

• Remote Collaboration Tools: Expect to utilize a suite of digital collaboration tools (e.g., Slack, Microsoft Teams, Zoom, Miro, Confluence) for communication, brainstorming, and project management.

• Design Software Access: Ensure reliable access to high-speed internet and a powerful enough machine to run demanding UX/UI design software (Sketch, Figma, etc.).

• Autonomous Work: The environment supports independent work, requiring strong self-discipline, time management, and proactive communication to stay connected with the team and stakeholders.

Work Schedule: Standard business hours are expected, with flexibility to accommodate collaboration across different time zones. Core working hours will likely be established to ensure overlap with key team members and stakeholders.

📝 Enhancement Note: The fully remote nature necessitates strong self-management skills. Candidates should be comfortable working independently and adept at utilizing digital tools to maintain connectivity and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Review & Design Challenge: A dedicated session to present your portfolio, discuss your design process, and potentially work through a design challenge or case study relevant to SS&C's product domain. This is where you'll demonstrate your problem-solving skills and UX/UI expertise.

• Team Interviews: Interviews with potential peers (other designers) and cross-functional stakeholders (Product Managers, Engineers) to evaluate collaboration style, technical understanding, and communication skills.

• Leadership Interview: A final interview with senior leadership to assess strategic thinking, leadership potential, and alignment with company values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that showcase your end-to-end UX process and impact, particularly those involving complex enterprise software or B2B/SaaS applications.

• Tell a Story: For each project, clearly articulate the problem, your role, the constraints, the design process, the solutions, and the measurable outcomes. Use visuals effectively to illustrate your points.

• Highlight Your Contribution: Be specific about your individual contributions, especially in team-based projects. Use "I" statements when discussing your direct actions and "We" when referring to team efforts.

• Demonstrate Process: Clearly show your thought process, research methodologies, iteration cycles, and how user feedback informed your decisions.

• Technical Proficiency: Be prepared to discuss the tools you used and why. If applicable, touch upon your understanding of implementation constraints.

Challenge Preparation:

• Understand the Domain: Research SS&C Technologies, their products, their target industries (financial services, healthcare), and common user challenges within these sectors.

• Focus on Process: For any design challenge, emphasize your approach to understanding the problem, defining requirements, ideating solutions, and validating them, rather than just presenting a final UI concept.

• Think Aloud: If given a live design exercise, articulate your thought process clearly. Explain your assumptions, trade-offs, and decision-making rationale.

• Prioritize and Scope: Demonstrate an ability to prioritize features and scope effectively, especially when faced with limited time or resources.

📝 Enhancement Note: The portfolio review is a critical gate. Candidates should prepare to deeply dive into specific projects, showcasing not just the final designs but the strategic thinking and user-centric process behind them. Expect questions about how you handle ambiguity, stakeholder feedback, and technical limitations.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency is expected in industry-leading tools such as:

  • Figma: For collaborative design, prototyping, and design system management.
  • Sketch: A powerful tool for UI design, often used with plugins for enhanced functionality.
  • UXPin: For creating interactive prototypes and collaborating on design.
  • InVision: For prototyping, collaboration, and design hand-off.

• Wireframing & Flow Diagramming: Tools like Balsamiq, Miro, or Lucidchart may be used for initial conceptualization and workflow mapping.

Analytics & Reporting:

CRM & Automation:

Other Relevant Tools:

• Collaboration: Slack, Microsoft Teams, Jira, Confluence for project management and team communication.

• Design Systems: Experience with building, maintaining, or contributing to design systems.

📝 Enhancement Note: Fluency with modern design and prototyping tools like Figma is almost certainly a baseline requirement. Candidates should be prepared to discuss their experience and preferences among these tools, and how they leverage them to create efficient design workflows and high-fidelity prototypes.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep-seated commitment to understanding and advocating for the user's needs, ensuring products are intuitive and effective.

• Collaboration: A strong emphasis on working effectively with cross-functional teams, valuing diverse perspectives, and fostering open communication.

• Innovation: Encouraging creative problem-solving and the exploration of new ideas to enhance user experiences and product capabilities.

• Excellence & Quality: A dedication to delivering high-quality design work, attention to detail, and striving for continuous improvement in both design outcomes and processes.

• Data-Driven Decisions: Utilizing research, testing, and analytics to validate design hypotheses and measure impact, moving beyond subjective opinions.

Collaboration Style:

• Proactive Communication: Regularly sharing work, seeking feedback, and providing constructive input to peers and stakeholders.

• Cross-Functional Partnership: Working hand-in-hand with Product Management to understand business goals and technical feasibility, and with Engineering to ensure designs are implemented accurately and efficiently.

• Mentorship and Peer Support: Senior designers are expected to actively mentor junior team members and foster a supportive environment where knowledge is shared freely.

• Design Thinking Facilitation: Leading workshops and sessions to encourage collaborative problem-solving and ideation across different disciplines.

📝 Enhancement Note: The emphasis on "executive presence," "thought leadership," and "client facing" sessions suggests a culture that values strong communication, strategic thinking, and the ability to influence outcomes at various levels.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial/Healthcare Domains: Navigating intricate business logic, regulatory requirements, and diverse user needs within highly specialized industries.

• Balancing Innovation with Legacy Systems: Designing modern user experiences while integrating with or improving upon existing, potentially older, enterprise systems.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a shared understanding of project goals in a fully remote environment.

• Stakeholder Management: Effectively managing expectations and incorporating feedback from various stakeholders, who may have differing priorities and levels of design understanding.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in financial services and healthcare technology through exposure to complex products and client challenges.

• Design System Advancement: Contribute to and potentially lead the evolution of SS&C's design system, enhancing scalability and consistency.

• Leadership Skills: Develop mentorship, facilitation, and strategic planning capabilities through senior-level responsibilities.

• Emerging Technologies: Gain exposure to and design for applications involving AI, automation, and integration, staying at the forefront of technological trends.

📝 Enhancement Note: This role offers a significant opportunity to develop expertise in the critical, high-value sectors of financial services and healthcare technology, which can be a career differentiator. The challenges presented are typical for senior roles in large enterprise software companies.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a highly complex user workflow. What was your approach, and what was the outcome?" (Focus on process, user empathy, and impact.)

• "How do you balance user needs with business requirements and technical constraints when designing a new feature?" (Highlight your decision-making framework and negotiation skills.)

• "Walk me through your process for creating and advocating for a design system. What are the key components and benefits?" (Demonstrate understanding of scalability and consistency.)

Company & Culture Questions:

• "What interests you about SS&C Technologies and our specific industry focus (financial services/healthcare)?" (Research the company and its mission.)

• "How do you approach mentoring junior designers or contributing to a collaborative design culture?" (Emphasize teamwork and knowledge sharing.)

• "Describe a situation where you had to present design rationale to a skeptical audience. How did you gain their buy-in?" (Focus on communication, storytelling, and data.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a clear structure: Problem -> Your Role -> Process -> Solution -> Outcome -> Learnings.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., "increased task completion by 20%", "reduced error rates by 15%").

• Highlight Collaboration: Explain how you worked with product managers, engineers, and other stakeholders.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, trade-offs, and the rationale behind specific UI elements.

• Showcase Variety: If possible, present projects that highlight different aspects of your skills (e.g., complex workflows, data visualization, mobile vs. web).

📝 Enhancement Note: Expect interview questions that probe your strategic thinking, leadership capabilities, and ability to translate complex business needs into user-centric solutions within the context of enterprise software and regulated industries.

📌 Application Steps

To apply for this Sr. UX Designer position:

• Submit your application through the provided Workday link: https://ssctech.wd1.myworkdayjobs.com/SSCTechnologies/job/Remote---Missouri-US/Sr-UX-Designer_R42768

• Portfolio Customization: Tailor your portfolio to highlight enterprise software, B2B/SaaS, and ideally financial services or healthcare design experience. Select 3-5 strong case studies that demonstrate your end-to-end UX process and impact.

• Resume Optimization: Ensure your resume clearly states your years of experience, your Bachelor's degree, and lists key skills and tools relevant to UX/UI design, enterprise software, and the preferred qualifications (AI, automation, B2B/SaaS). Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, problem-solving approach, and the impact of your work. Prepare specific examples for behavioral questions and be ready to present your portfolio confidently.

• Company Research: Thoroughly research SS&C Technologies, their product suite, their position in the market, and their stated values. Understand the challenges and opportunities within the financial services and healthcare technology sectors.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.