Sr. Product Designer

📍 Job Overview

Job Title: Sr. Product Designer

Company: arrivia

Location: CDMX, Mexico

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-01T19:16:30.463

Experience Level: 4-8 years

Remote Status: On-site

🚀 Role Summary

• Design and develop innovative, consumer-grade interfaces for web-based travel products, focusing on user journeys across search, discovery, comparison, and decision-making.

• Leverage AI tools (e.g., Claude, ChatGPT, Gemini) as a core craft and force multiplier to accelerate design exploration, content generation, and edge case handling.

• Collaborate closely within empowered product pods (PMs, Engineers) to ensure rapid iteration, high-quality execution, and seamless integration of designs.

• Contribute to and evolve a comprehensive design system, ensuring consistency and scalability across multiple white-labeled product variants and brands.

📝 Enhancement Note: While the title is "Sr. Product Designer," the description emphasizes a "builder's mindset" and "design and build" capabilities, suggesting this role may involve hands-on UI development or very close collaboration with engineering on implementation, beyond typical design handoffs. The extensive mention of AI tools indicates a strong emphasis on leveraging cutting-edge technology for design efficiency and innovation.

📈 Primary Responsibilities

• Conceptualize, design, and prototype user experiences for consumer travel platforms, encompassing the full user journey from initial search to final decision.

• Drive high-craft visual and interaction design, paying meticulous attention to typography, color, spacing, iconography, and overall user interface aesthetics.

• Utilize user behavior data from analytics and customer feedback to inform design decisions, balancing evidence-based insights with experienced design judgment.

• Partner directly with engineering teams in tight iteration loops, facilitating rapid testing and deployment of design solutions.

• Actively employ AI tools within the design workflow to explore design variations, identify edge cases, generate content, and optimize user flows.

• Maintain and contribute to the company's design system, ensuring its effective application and expansion across diverse product lines and brand identities.

• Own design initiatives within an autonomous product pod, while also synchronizing with the broader design team to uphold consistency and share learnings.

• Engage with customers and travelers through research, feedback analysis, and data interpretation, potentially leading lightweight discovery efforts.

• Embrace ambiguity and a production-focused mindset, learning from live product performance and adapting designs accordingly.

📝 Enhancement Note: The responsibilities highlight a blended role that requires not only strong design acumen but also a proactive engagement with AI technologies and a builder's mentality, indicating a need for designers who can contribute to the implementation or rapid prototyping stages. The emphasis on "pod autonomy" suggests a high degree of ownership and self-direction within small, cross-functional teams.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), or equivalent professional experience.

Experience: 4-8 years of product design experience specifically for consumer-facing web applications.

Required Skills:

• Deep proficiency in Figma or similar advanced design and prototyping tools for interaction and visual design.

• Demonstrated expertise in typography, color theory, visual hierarchy, iconography, and layout design across various responsive breakpoints.

• Hands-on and regular use of AI tools (e.g., Claude, ChatGPT, Gemini, Figma's AI features, Stitch, MagicPatterns) to enhance design exploration, content generation, and edge case management.

• Strong understanding of user research methodologies and behavioral analytics interpretation, with the ability to translate insights into actionable design improvements.

• Proven ability to collaborate effectively with engineering teams, communicating design specifications in a manner conducive to implementation.

• Experience designing for complex user journeys within consumer-facing digital products.

• Ability to work with and contribute to a design system. Preferred Skills:

• Frontend development skills, including HTML, CSS, and JavaScript, to facilitate closer collaboration and potential hands-on implementation.

• Experience with white-labeled product variants and scaling design solutions across multiple brands and markets.

• Familiarity with user journey mapping and customer segmentation.

• Experience leading lightweight user discovery efforts.

📝 Enhancement Note: The requirement for "4-8 years" of experience, coupled with the "Sr." title, indicates a mid-to-senior level position. The explicit mention of AI tooling as a core requirement, rather than a preference, signals a significant shift in design workflows and expectations at arrivia. Frontend skills are listed as a "plus," suggesting that while not mandatory, they would make a candidate considerably more attractive given the emphasis on close engineering collaboration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating end-to-end product design process for consumer-facing web applications.

• Highlight projects where AI tools were integrated into the design workflow, explaining the specific benefits and outcomes achieved.

• Include examples of high-craft visual and interaction design, emphasizing attention to detail in typography, layout, and micro-interactions.

• Demonstrate experience with design systems, showcasing how components were leveraged, adapted, or contributed to.

• Present work that clearly articulates user pain points, design solutions, and measurable impact, ideally with quantitative results. Process Documentation:

• Within case studies, clearly outline the design process followed, including user research, ideation, prototyping, user testing, and iteration phases.

• Document how AI tools were used to accelerate specific stages of the design process (e.g., brainstorming, content generation, user flow mapping).

• Explain the collaborative process with product managers and engineers, detailing how feedback was incorporated and designs were refined for production.

• Illustrate how design decisions were informed by user data and analytics, providing examples of data-driven adjustments.

📝 Enhancement Note: For a "Sr. Product Designer" role, especially one emphasizing AI and rapid iteration, the portfolio should not just show final designs but the process and thinking behind them. A strong emphasis on how AI was used to achieve specific outcomes will be critical. Demonstrating an understanding of how designs translate to production-ready code and impact business metrics is also key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior Product Designer with 4-8 years of experience in Mexico City, the estimated salary range is MXN $550,000 - $900,000 annually. This estimate considers the cost of living in CDMX, the demand for specialized design skills, and the company's focus on advanced technology and global operations.

Benefits:

• Comprehensive health insurance (medical, dental, vision) with potential international coverage options.

• Professional development budget for courses, conferences, and certifications related to design, AI, and product development.

• Opportunities for stock options or performance-based bonuses, reflecting the role's impact on business growth.

• Generous paid time off (vacation, personal days, holidays).

• Flexible work arrangements, potentially including hybrid options or remote work days, to support work-life balance.

• Access to cutting-edge design and AI tools, including licenses for Figma, AI platforms, and other relevant software.

• Team-building events and social activities fostering a collaborative and engaging work environment.

Working Hours: The standard working hours are estimated at 40 hours per week, with a focus on delivering results and meeting project deadlines. Flexibility may be available to accommodate project needs and individual work styles, within the context of a full-time, on-site role.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for senior-level design roles in major Mexican tech hubs like Mexico City, considering the specific skills requested (AI, advanced design). Benefits are inferred based on common offerings for tech companies of arrivia's described nature (global, tech-focused).

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Travel, Loyalty Programs, AI. arrivia operates at the intersection of travel technology and loyalty solutions, leveraging AI to enhance consumer experiences and provide end-to-end services for major global brands. This positions the company within a dynamic and rapidly evolving market.

Company Size: arrivia is described as a "global organization." Given the nature of the role and the emphasis on autonomous pods, the design team might range from 10-30 individuals, with the broader engineering and product teams being significantly larger. This size allows for both specialized focus and cross-functional collaboration.

Founded: While the founding date is not specified, arrivia's focus on "Agentic AI and next-gen booking technology" suggests a forward-thinking company that is either relatively new or undergoing significant technological transformation. This implies a culture of innovation and adaptation.

Team Structure:

• The Product Design team operates with a "pod" structure, where designers are embedded within small, cross-functional teams comprising Product Managers and Engineers.

• Designers are expected to own their design work within their pod, fostering autonomy and direct collaboration.

• There's a clear need for sync-ups with the broader design team to maintain consistency, share learnings, and evolve design patterns across the organization.

• Reporting likely flows up through a Design Lead or Head of Design, who oversees the design system and overall design strategy. Methodology:

• Data-Informed Design: A strong emphasis on using analytics and customer feedback to guide design decisions.

• Agile & Iterative Development: "Ship in tight loops," "rapid iteration," and a "builder's mindset" indicate an agile development approach.

• AI-Augmented Design: AI tools are treated as integral to the design process, not an add-on, for efficiency and exploration.

• Design Systems Thinking: A structured approach to creating scalable and consistent user experiences across multiple brands.

Company Website: arrivia.com

📝 Enhancement Note: The company culture appears to be fast-paced, innovative, and highly collaborative, with a strong emphasis on leveraging technology (especially AI) to drive product development. The "global organization" aspect suggests diverse user bases and potential for internationalization of designs.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a level of expertise and autonomy beyond junior or mid-level roles. It requires 4-8 years of experience, suggesting a candidate who can independently manage design projects, contribute strategically to product development, and mentor junior designers if the team structure allows. The emphasis on "closing the gaps" and being "curious across all dimensions" implies a growth mindset, essential for senior contributors.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Design. Within their product pod, they will work closely with a Product Manager and a team of Engineers, with the PM potentially being their day-to-day lead on product strategy and prioritization.

Operations Impact: The Senior Product Designer will directly influence the success of arrivia's consumer travel products by creating interfaces that are not only aesthetically pleasing and functional but also drive user engagement, conversion, and satisfaction. Their work on reimagining customer journeys and leveraging AI will be critical to arrivia's mission of "redefining how the world travels" and its investment in next-gen booking technology. This role is pivotal in translating business objectives and technological advancements into tangible, user-friendly experiences.

Growth Opportunities:

• Specialization in AI-Driven Design: Deepen expertise in leveraging AI tools for advanced design workflows, becoming a subject matter expert within the company.

• Design System Leadership: Take on increased responsibility for evolving and governing the design system, potentially leading design system initiatives.

• Product Ownership & Strategy: With demonstrated success, opportunities may arise to take on more strategic product ownership or lead design for larger product initiatives.

• Mentorship: As a senior member, there may be opportunities to mentor and guide junior designers, developing leadership skills.

• Cross-Functional Leadership: Influence product strategy and roadmap through deep collaboration and design advocacy within product pods and across teams.

📝 Enhancement Note: The growth opportunities lean towards deepening specialized skills in areas like AI-driven design and design systems, as well as potential leadership paths within product teams or design leadership. The "builder's mindset" aspect might also open doors to roles with more front-end development integration if desired.

🌐 Work Environment

Office Type: The role is specified as "On-site," indicating a requirement to work from arrivia's CDMX office. This suggests a traditional office environment that fosters in-person collaboration, team cohesion, and direct interaction with colleagues.

Office Location(s): CDMX, Mexico. The specific office address is not provided, but being in CDMX places it within a major metropolitan hub with access to talent and amenities.

Workspace Context:

• Collaborative Environment: The on-site nature implies a workspace designed for collaboration, with meeting rooms, common areas, and potentially open-plan seating to facilitate interaction among pod members and the broader design team.

• Technology Access: Employees will have access to the necessary hardware, software (including design tools like Figma and AI platforms), and high-speed internet required for design work.

• Team Interaction: Opportunities for spontaneous brainstorming, pair design sessions, and informal knowledge sharing with product managers, engineers, and fellow designers are inherent to an on-site setup.

Work Schedule: The standard work schedule is expected to be 40 hours per week. For an on-site role, this typically means adhering to business hours, with potential for some flexibility depending on team needs and project deadlines. The emphasis on shipping in tight loops suggests a dynamic work pace.

📝 Enhancement Note: The on-site requirement suggests a company that values in-person collaboration and team synergy. Candidates should be prepared for a standard office environment in CDMX.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio, focusing on experience with consumer web applications, AI tool usage, and design system contributions.

• Portfolio Presentation & Deep Dive: A session where you present 1-2 key case studies from your portfolio. Expect detailed questions about your design process, decision-making rationale, AI integration, collaboration with engineers, and the impact of your work.

• Design Challenge/Exercise: This could involve a take-home assignment or an in-person exercise focusing on a specific design problem, requiring you to apply your skills in AI-driven exploration, rapid prototyping, and clear communication.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration style, technical understanding, and communication effectiveness.

• Hiring Manager/Design Lead Interview: A discussion about your career aspirations, leadership potential, cultural fit, and your alignment with arrivia's vision and values.

Portfolio Review Tips:

• Highlight AI Integration: Explicitly showcase how you've used AI tools (Claude, ChatGPT, Gemini, etc.) to accelerate your design process, explore ideas, or solve specific challenges. Quantify the benefits if possible (e.g., "reduced exploration time by X%").

• Demonstrate High Craft: Ensure your visual and interaction design examples are polished, with meticulous attention to detail. Showcase your understanding of typography, color, and layout.

• Showcase Process, Not Just Pixels: Explain the "why" behind your design decisions. Detail your user research, ideation, validation, and iteration steps.

• Focus on Impact: Clearly articulate the problem you solved, the solution you designed, and the measurable outcomes (e.g., increased conversion, improved user satisfaction, reduced task completion time). Use data where available.

• Design System Fluency: If you have experience with design systems, show how you've used them, contributed to them, or adapted them for specific projects.

• Be Ready to Discuss Frontend: Even if not a requirement, be prepared to discuss how your designs translate to code and your experience collaborating with developers.

Challenge Preparation:

• Embrace AI: If given a challenge, consider how you might leverage AI tools to expedite your thinking and exploration.

• Focus on User Journeys: Practice mapping out complex user flows and identifying key decision points.

• Prioritize and Justify: Be prepared to make design choices under time constraints and clearly articulate the reasoning behind them, referencing user needs and business goals.

• Think Systemically: Consider how your proposed solution fits within a larger design system and brand ecosystem.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on practical application of design skills, AI tool proficiency, and collaborative capabilities. The portfolio review will be a critical component, requiring candidates to articulate their process and impact effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in its advanced features, including components, auto layout, and collaborative workflows.

• AI Design Tools: Regular, hands-on use of tools such as Claude, ChatGPT, Gemini, and Figma's AI features for idea generation, content creation, and workflow acceleration.

• Prototyping Tools: Figma's native prototyping capabilities are expected; familiarity with other dedicated prototyping tools might be a plus.

• Design System Management: Experience with tools or processes for managing and contributing to design systems.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar for understanding user behavior and product performance.

• Customer Feedback Tools: Experience with platforms for collecting and analyzing customer feedback (e.g., surveys, in-app feedback tools).

CRM & Automation:

• While not directly a CRM role, understanding how design impacts user journeys within CRM-managed workflows or customer loyalty programs could be beneficial. Familiarity with customer data platforms or loyalty program systems might be an advantage.

• Integration Tools: General awareness of how different software systems integrate, especially concerning user data flow.

📝 Enhancement Note: The technology stack heavily emphasizes Figma and a broad range of AI tools. Proficiency in these areas is not just desired but foundational for this role. Understanding analytics platforms is crucial for data-informed design.

👥 Team Culture & Values

Operations Values:

• Innovation & Curiosity: A drive to explore new technologies, particularly AI, and apply them to reimagine user experiences. A willingness to experiment and learn.

• Customer-Centricity: A deep commitment to understanding and serving the needs of travelers, ensuring that designs are intuitive, valuable, and delightful.

• Craftsmanship & Quality: An obsession with detail and a commitment to delivering high-quality, consumer-grade interfaces that build trust and provide a seamless experience.

• Collaboration & Empowerment: A belief in the power of cross-functional teams working autonomously within pods, fostering open communication and shared ownership.

• Efficiency & Speed: A pragmatic approach to design and development, valuing rapid iteration, learning from production, and shipping effectively.

Collaboration Style:

• Pod-Based Autonomy: Designers work closely and independently within their product pods, fostering strong working relationships with PMs and engineers.

• Systemic Consistency: Collaboration extends to the broader design team to maintain coherence across products, share best practices, and evolve the design system.

• Open Communication: Encouragement of direct feedback, knowledge sharing, and continuous learning among team members.

• Problem-Solving Focus: A collective approach to tackling complex design challenges, leveraging diverse perspectives to find the best solutions.

📝 Enhancement Note: The culture values individuals who are proactive, technically adept (especially with AI), detail-oriented, and collaborative. The emphasis on empowerment within pods suggests a culture of trust and accountability.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Keeping pace with the constant advancements in AI tools and techniques and integrating them effectively and ethically into the design process.

• Balancing Craft with Speed: Maintaining high design quality and attention to detail while operating within tight iteration loops and rapid deployment cycles.

• Design System Scalability: Ensuring the design system remains robust, scalable, and adaptable to new features, brands, and evolving user needs.

• Cross-Brand Consistency: Managing design consistency across multiple white-labeled product variants while allowing for necessary brand differentiation.

• Bridging Design and Implementation: Effectively communicating complex designs and collaborating with engineers to ensure accurate and efficient implementation, especially with novel AI-driven features.

Learning & Development Opportunities:

• AI Design Mastery: Programs or resources dedicated to exploring and mastering advanced AI applications in product design.

• Design System Expertise: Opportunities to contribute significantly to and potentially lead aspects of the design system's development and governance.

• Product Strategy Influence: Develop skills in influencing product roadmaps and strategic direction through impactful design contributions.

• Cross-Disciplinary Skill Building: Potential to deepen understanding in areas like front-end development, user research leadership, or product management through close collaboration.

• Industry Exposure: Participation in relevant design and technology conferences, workshops, and continuous learning initiatives.

📝 Enhancement Note: The challenges are centered around the dynamic nature of AI, the need for high-quality output at speed, and the complexities of managing design systems across a global organization. Growth opportunities are geared towards specialization in cutting-edge areas and developing leadership potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to significantly improve your design process or outcomes. What was the impact?" (Focus on specific tools, problems solved, and measurable results.)

• "How do you balance meticulous design craft with the need to ship rapidly in an agile environment?" (Highlight your process for prioritizing, making trade-offs, and knowing when "good enough" is appropriate.)

• "Walk us through your process for contributing to or evolving a design system. How do you ensure consistency and scalability across different products or brands?" (Detail your approach to component design, documentation, and collaboration.)

• "How do you leverage user data and analytics to inform your design decisions, especially when faced with conflicting insights or intuition?" (Provide examples of data-driven design adjustments and how you interpret user behavior.)

• "Imagine you're tasked with designing a new feature for our travel loyalty platform. How would you approach understanding user needs, exploring design solutions using AI, and collaborating with your product pod to bring it to life?" (Demonstrate your end-to-end process, emphasizing AI integration and collaboration.) Company & Culture Questions:

• "What excites you most about arrivia's mission and its use of AI in the travel industry?" (Showcase your research and genuine interest.)

• "How do you stay current with the latest trends in product design and AI technology?" (Highlight your learning habits and sources.)

• "Describe your ideal collaboration style within a product pod. How do you ensure effective communication and alignment with PMs and Engineers?" (Emphasize transparency, proactivity, and problem-solving.) Portfolio Presentation Strategy:

• Narrative Flow: Structure your case studies as compelling stories: Problem -> Your Role -> Process (including AI usage) -> Solution -> Impact.

• Visual Clarity: Use high-quality visuals and mockups. Annotate them to highlight key design decisions and features.

• Quantify Impact: Wherever possible, use metrics (e.g., conversion rates, engagement scores, task success rates) to demonstrate the value of your work.

• AI Specifics: For any AI-assisted project, clearly state the AI tools used, the specific task they performed (e.g., "generated initial UI variations," "drafted microcopy," "identified edge cases in user flows"), and the benefit gained.

• Interactive Elements: If presenting live, be prepared to zoom in on details, explain interactions, and answer questions about specific design choices.

📝 Enhancement Note: Interview preparation should focus on articulating your experience with AI tools, design systems, and data-driven decision-making. Be ready to showcase your problem-solving process and collaborative skills through concrete examples.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the arrivia careers portal.

• Portfolio Customization: Tailor your portfolio to highlight your most relevant consumer web design projects, with a strong emphasis on case studies demonstrating your use of AI tools and your contribution to design systems.

• Resume Optimization: Ensure your resume clearly outlines your 4-8 years of experience, specifically mentioning consumer-facing web applications, proficiency in Figma, and hands-on AI tool usage. Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, AI integration, and the measurable impact of your work. Prepare answers for common product design and AI-related interview questions.

• Company Research: Thoroughly research arrivia's mission, products, and recent news, particularly concerning their investment in Agentic AI and next-gen booking technology. Understand their position in the travel loyalty market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.