Sr. Graphic Designer

📍 Job Overview

Job Title: Sr. Graphic Designer

Company: iSupport Worldwide

Location: Pasig City, National Capital Region, Philippines

Job Type: FULL_TIME

Category: Creative & Media / Marketing Operations

Date Posted: August 03, 2026

Experience Level: 8+ years

Remote Status: Remote OK

🚀 Role Summary

• This role is pivotal in developing and executing visual marketing strategies, focusing on creating compelling graphic assets for sales enablement and client communications.

• The Sr. Graphic Designer will lead creative conceptualization and execution of marketing collateral, ensuring alignment with brand guidelines and influencing customer purchasing decisions through impactful design.

• Key responsibilities include managing multiple design projects, collaborating with junior designers, and acting as a creative thought leader for the team.

• The position requires a blend of strong graphic design skills, an understanding of print and digital optimization, and the ability to translate business requirements into effective visual narratives, with a focus on driving engagement and supporting sales objectives.

📝 Enhancement Note: While the title is "Sr. Graphic Designer," the description heavily emphasizes marketing collateral, sales enablement, and promotional copy. This suggests a strong connection to Go-To-Market (GTM) functions, positioning this role within a broader marketing or sales operations context, particularly concerning the creation of sales tools and client-facing materials. The requirement for copywriting and influencing purchasing decisions further solidifies this GTM alignment.

📈 Primary Responsibilities

• Design and develop a wide range of marketing and promotional materials, including flyers, glove charts, chem charts, order forms, and sample request forms, ensuring all assets are visually appealing, balanced, and legible.

• Conceptualize and execute creative visuals for specialized mailing envelopes and house flyers, aligning with the overall brand identity and marketing campaign objectives.

• Write promotional copy that effectively informs customers about AMMEX and its products, with the goal of positively influencing purchasing decisions and driving sales engagement.

• Collaborate closely with a junior designer, providing guidance, refining drafts, and generating creative ideas to ensure high-quality, consistent output across all design projects.

• Act as a creative thought leader within the design team, proactively generating fresh design concepts and staying abreast of emerging design trends, technologies, and industry best practices to maintain a competitive edge.

• Optimize designs for both print and digital platforms, ensuring proper resolution, format, and color accuracy for various applications, and maintain a fundamental understanding of print production processes.

• Manage multiple design projects concurrently, effectively prioritizing tasks, managing time to meet deadlines, and adapting to evolving project requirements and design challenges.

• Perform quality checks on all design outputs and maintain organized project files and documentation for efficient workflow and knowledge retention.

📝 Enhancement Note: The responsibilities extend beyond pure graphic design to include copywriting and strategic promotional messaging, indicating a strong GTM focus. The emphasis on collaboration with a junior designer and acting as a "creative thought leader" points to a senior-level role with mentorship and strategic input expectations.

🎓 Skills & Qualifications

Education: Bachelor’s degree in graphic designing, web designing, or a related field is preferred.

Experience: 8+ years of directly related professional experience in graphic design, with a proven track record in creating diverse marketing and promotional materials.

Required Skills:

• Extensive knowledge of graphic design principles, styles, and techniques, including color theory and fundamental design principles for visual coherence.

• Proficiency in the full Adobe Creative Suite, including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Dimension, Adobe Lightroom, and Adobe Dreamweaver.

• Experience with video format creation and editing.

• Demonstrated understanding of print production processes and optimization for print platforms.

• Strong copywriting and content development skills to create persuasive promotional messaging.

• Familiarity with website development languages such as HTML, CSS, and JavaScript.

• Competency in handling Content Management Systems (CMS) like WordPress.

• Experience with responsive design, UI/UX interface designs, and user experience design principles.

• Fluency in English with excellent verbal and written communication skills.

• Proficiency in MS Office Suite, including Excel, PowerPoint, and Word. Preferred Skills:

• Experience in implementing marketing campaigns and understanding their visual requirements.

• Power BI experience for data visualization and reporting, which can inform design strategies.

• Experience with email sending/management programs for campaign execution.

📝 Enhancement Note: The inclusion of HTML, CSS, JavaScript, WordPress, and UI/UX principles suggests that this role may also involve some web design or digital asset creation beyond traditional print collateral, aligning with broader digital marketing and GTM efforts. The preference for Power BI indicates a growing need for data-informed design decisions within the operations context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a wide range of graphic and web design projects, including digital web banners, packaging, advertisements, flyers, and other marketing collateral.

• Demonstrations of creative conceptualization, visual appeal, balance, and readability in design layouts.

• Examples of compelling color schemes and adherence to fundamental design principles for visual coherence.

• Work samples that highlight proficiency in optimizing designs for both print and digital platforms, including examples of print production considerations.

• Evidence of copywriting and promotional messaging development within design projects. Process Documentation:

• Showcase examples of how design processes were managed for multiple concurrent projects, demonstrating effective time management and prioritization.

• Include case studies or project examples that illustrate the ability to adapt to evolving project requirements and creatively solve design challenges.

• Provide examples of quality checks performed on design outputs, focusing on resolution, format, and color accuracy.

• Demonstrate how project files and documentation were maintained for efficient workflow and knowledge sharing.

📝 Enhancement Note: The portfolio requirements are heavily focused on visual output and the application of design skills to marketing and sales objectives. For operations professionals, this translates to demonstrating how design contributes to campaign effectiveness and sales enablement, emphasizing the tangible impact of their creative work.

💵 Compensation & Benefits

Salary Range: Based on the experience level (8+ years) and the Sr. Graphic Designer title, coupled with the location in Pasig City, Philippines, a competitive salary would typically range from PHP 60,000 to PHP 100,000 per month. This estimate considers the cost of living in Metro Manila and industry benchmarks for senior creative roles with marketing and copywriting responsibilities.

Benefits:

• Free lunch meals, fruits, snacks, and drinks (for on-site shifts).

• Access to an on-site gym with a free professional instructor.

• Weekly fitness activities and an annual fitness challenge with significant cash prizes (up to 70,000 PHP).

• Weekly engagement activities with prizes (up to 3,000 PHP).

• Free upskilling academy for performance and skillset improvement.

• Access to state-of-the-art facilities, including sleeping quarters, a game area, chat room, and shower room.

Working Hours: The standard working hours are 40 hours per week, typical for a full-time role. While the role is remote-friendly, adherence to a consistent work schedule is expected to ensure collaboration and timely delivery of projects.

📝 Enhancement Note: The salary range is an estimation based on general market data for senior-level creative professionals in the Philippines. Actual compensation may vary based on the company's specific compensation structure, the candidate's negotiation, and the final scope of responsibilities. The extensive list of on-site perks suggests that while remote work is an option, the company strongly encourages engagement with its facilities and culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within a sector that supports sales and marketing efforts, likely providing services or products that require significant promotional and client-facing materials. The mention of "AMMEX" and "SAS marketing pieces" suggests a focus on sales channels and perhaps specific product lines or services.

Company Size: iSupport Worldwide is likely a medium to large organization, given the range of benefits offered (on-site gym, multiple amenities) and the structured nature of operations and support functions implied by the role.

Founded: The founding date is not provided, but the existence of established processes, a dedicated upskilling academy, and comprehensive facilities suggests a company with a history of growth and investment in its workforce.

Team Structure:

• The Graphic Design team appears to be part of a larger marketing or GTM function, likely comprising a mix of senior and junior designers.

• The Sr. Graphic Designer will report to a manager or director overseeing creative services or marketing operations, with direct collaboration expected with sales and Ammex staff.

• Cross-functional collaboration is essential, involving interaction with sales teams, marketing personnel, and potentially product development or client services to understand project requirements and deliver effective visual solutions. Methodology:

• Data Analysis & Insights: While not explicitly stated for design, the mention of Power BI preference suggests a move towards data-informed decision-making, implying that design strategies should consider performance metrics and customer insights.

• Workflow Planning & Optimization: The role emphasizes managing multiple projects, meeting deadlines, and maintaining organized files, indicating a need for efficient workflow planning and process optimization within the design function.

• Automation & Efficiency: While direct automation tools for design are not specified, the overall company culture emphasizes efficiency through amenities and upskilling, suggesting an environment that values streamlined processes.

Company Website: https://www.isupportworldwide.com/

📝 Enhancement Note: The company culture seems to emphasize employee well-being and development, with a strong focus on providing comprehensive on-site amenities. The remote option indicates flexibility, but the extensive on-site offerings suggest a desire for a connected and engaged workforce, regardless of location. The mention of "AMMEX" implies a specific business unit or client focus that candidates should research.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level role within the creative and marketing operations domain. It signifies a high degree of autonomy, responsibility for guiding junior team members, and the expectation of strategic creative input. The role requires not just execution but also thought leadership and problem-solving in ambiguous situations.

Reporting Structure: The Sr. Graphic Designer will likely report to a Marketing Manager, Creative Director, or a Head of Operations responsible for GTM collateral. They will collaborate closely with sales teams and internal clients, acting as a key resource for visual communication needs.

Operations Impact: The role's impact is directly tied to supporting sales and marketing efforts. Effective design and compelling copy can significantly influence customer perception, drive lead generation, improve conversion rates, and ultimately contribute to revenue growth by enhancing the effectiveness of sales tools and marketing campaigns.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specific design software, video editing, and potentially UI/UX design. Exposure to marketing campaign implementation and data-informed design through preferred tools like Power BI.

• Leadership Development: Potential to mentor junior designers, lead creative projects, and contribute to the strategic direction of visual communications, paving the way for future team lead or creative director roles.

• Cross-Functional Exposure: Working closely with sales and Ammex staff provides valuable insights into different facets of the business, enhancing understanding of GTM strategies and client needs, which can open doors to roles in marketing, sales operations, or client management.

📝 Enhancement Note: For operations professionals, understanding how creative output impacts GTM efficiency and revenue is key. This role offers a path to influence these metrics through strong visual communication and strategic content creation, blending creative talent with business objectives.

🌐 Work Environment

Office Type: iSupport Worldwide offers a hybrid work environment, with the option for remote work. However, the extensive on-site facilities (gym, game area, sleeping quarters, etc.) suggest a vibrant and amenity-rich office designed to attract and retain talent, likely fostering a strong sense of community for those who choose to work on-site.

Office Location(s): The primary office is located in Pasig City, National Capital Region, Philippines. This area is a major business hub, offering accessibility and a dynamic professional environment.

Workspace Context:

• Collaborative Environment: The office is equipped with amenities like a chat room and game area, suggesting a culture that encourages interaction, team building, and informal collaboration, even for remote employees who might visit.

• Operations Tools & Technology: Access to state-of-the-art facilities and likely robust IT infrastructure to support creative software and remote work capabilities. While specific workstation details aren't provided, the emphasis on "state-of-the-art facilities" implies a modern and well-equipped workspace.

• Team Interaction: Even remotely, the expectation is to collaborate effectively with internal clients and junior designers. The company's focus on engagement activities and upskilling suggests a supportive and interactive team dynamic.

Work Schedule: The standard work schedule is 40 hours per week. While remote work is an option, the company's strong emphasis on on-site amenities and engagement activities may indicate a preference for hybrid arrangements or opportunities for team members to utilize these facilities. Flexibility in managing project timelines is expected, aligning with typical operations demands.

📝 Enhancement Note: The blend of remote flexibility with extensive on-site perks creates a unique work environment. Operations candidates should consider how they best thrive: whether by leveraging remote autonomy or by engaging with the rich on-site community and facilities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role's requirements, particularly focusing on the breadth and quality of design work and copywriting samples.

• Technical Interview: Likely a discussion focused on your design process, software proficiency (especially Adobe Creative Suite), understanding of print/digital optimization, and experience with video and web technologies. You may be asked to walk through specific projects from your portfolio.

• Creative Challenge/Case Study: A practical exercise or case study presentation where you might be asked to critique existing materials, propose design solutions for a given brief, or present a campaign concept. This assesses your creative thinking, problem-solving skills, and ability to articulate design rationale.

• Cultural Fit & Behavioral Interview: Discussion about your work style, collaboration approach, how you handle feedback, and your initiative. Questions will likely touch upon adapting to ambiguity and working independently, reflecting the company's core values.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills in creating marketing collateral, sales enablement materials, and promotional copy. Include examples of both print and digital work.

• Showcase Process & Impact: For each project, briefly explain the brief, your creative process, the tools used, and the intended outcome. Quantify impact where possible (e.g., "designed flyer that increased event attendance by X%").

• Highlight Copywriting: Ensure your portfolio includes examples of promotional copy you've written, demonstrating your ability to influence purchasing decisions.

• Tailor to GTM: Emphasize how your designs and copy support sales objectives, client engagement, and brand consistency. Showcase your ability to translate business needs into effective visual solutions.

Challenge Preparation:

• Understand AMMEX/SAS: Research iSupport Worldwide and the "AMMEX" and "SAS" marketing contexts to understand the target audience and business objectives.

• Practice Articulating Rationale: Be prepared to explain your design choices, color palettes, typography, and copywriting decisions. Focus on the "why" behind your creative solutions.

• Demonstrate Problem-Solving: Think about how you approach design challenges, manage ambiguity, and iterate on concepts based on feedback. Prepare examples of how you've creatively solved design problems in previous roles.

📝 Enhancement Note: For operations professionals, framing your portfolio and interview responses to highlight efficiency, process improvement, and measurable business impact (even within a creative role) will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Extensive proficiency required across Photoshop, Illustrator, InDesign, Dimension, Lightroom, and Dreamweaver. These are core tools for graphic design, image manipulation, layout, and potentially web design.

• Video Editing Software: Experience with video format implies familiarity with tools like Adobe Premiere Pro, Final Cut Pro, or similar for creating and editing video content.

• Content Management Systems (CMS): Competency with platforms like WordPress for managing website content and potentially deploying digital assets.

Analytics & Reporting:

• Power BI: Preferred experience, indicating a potential need to integrate design with data insights or create reports/dashboards that inform marketing strategy.

• MS Office Suite: Strong proficiency in Excel, PowerPoint, and Word is essential for general business operations, presentations, and documentation.

CRM & Automation:

• Email Sending/Management Programs: Familiarity with platforms for executing marketing campaigns, suggesting exposure to tools like Mailchimp, HubSpot, or similar marketing automation platforms.

• Web Development Languages: Basic understanding of HTML, CSS, and JavaScript is beneficial for web design and digital asset deployment, ensuring compatibility and functionality across platforms.

📝 Enhancement Note: The technology stack is heavily weighted towards creative software but includes essential business and digital marketing tools. For operations professionals, highlighting experience with CMS, email marketing platforms, and any data visualization tools (like Power BI) will demonstrate a broader understanding of the marketing technology landscape.

👥 Team Culture & Values

Operations Values:

• Initiative & Resourcefulness: Employees are expected to be self-starters, able to work independently with minimal guidance, and proactively seek solutions. This aligns with the need for creative problem-solving and managing tasks efficiently.

• Efficiency & Effectiveness: The company values creative development of processes that aid efficiency and effectiveness. This translates to streamlining design workflows, optimizing asset creation, and ensuring high-quality output.

• Collaboration & Communication: Strong verbal and written English skills are required for effective collaboration with all levels of management and staff in a diverse, global environment. Open communication is key to understanding project vision and requirements.

• Adaptability & Growth: The company fosters an environment where employees can adapt to evolving requirements, tackle design challenges, and continuously learn through upskilling opportunities. Embracing constructive feedback is crucial for improving design quality.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with sales and "Ammex" staff, requiring effective communication to understand project visions and requirements from various internal clients.

• Mentorship & Guidance: The senior role involves acting as a resource for the team, providing guidance, refining projects, and collaborating with junior designers to ensure quality productions.

• Feedback & Iteration: A culture that encourages acting upon constructive feedback is essential for continuous improvement in design quality and effectiveness.

📝 Enhancement Note: The values emphasize autonomy, efficiency, and a proactive approach, which are hallmarks of successful operations professionals. Demonstrating how your design work contributes to these values will be key during interviews.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Business Needs: Effectively translating diverse client requests and sales objectives into compelling visual designs while adhering to brand guidelines and project constraints.

• Managing Ambiguity and Evolving Requirements: The role requires the ability to creatively develop processes and adapt to changing project scopes and priorities in a fast-paced environment.

• Maintaining High Output and Quality: Running multiple design projects concurrently and consistently delivering high-quality work, including copywriting, within tight deadlines.

• Staying Current with Design Trends and Technology: Continuously learning and applying new design techniques, software features, and digital trends to keep marketing materials fresh and impactful.

Learning & Development Opportunities:

• Upskilling Academy: Access to a free upskilling academy focused on enhancing performance and skillsets, likely covering advanced design techniques, software, and potentially broader marketing or business skills.

• Mentorship from Senior Role: The Sr. Graphic Designer role itself offers opportunities for junior designers to learn and grow under their guidance.

• Exposure to GTM Strategies: Working closely with sales and marketing teams provides invaluable insight into Go-To-Market strategies, customer engagement, and the impact of visual communication on business outcomes.

• Fitness and Wellness Programs: Extensive on-site fitness facilities and activities promote a healthy work-life balance and overall well-being, contributing to sustained performance and engagement.

📝 Enhancement Note: Operations professionals can frame their experience in overcoming similar challenges (e.g., managing complex projects, adapting to change, driving efficiency) and highlight how their skills in process optimization and data-driven decision-making can be applied to creative operations.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for taking a marketing brief from initial concept to final delivery, especially when managing multiple projects concurrently." (Focus on workflow, organization, and efficiency).

• "How do you ensure your designs effectively support sales objectives and influence customer purchasing decisions?" (Highlight GTM impact, copywriting ability, and strategic thinking).

• "Walk us through a project where you had to adapt to significant changes in requirements or tackle an unexpected design challenge. What was your approach?" (Demonstrate problem-solving, adaptability, and creative process). Company & Culture Questions:

• "What interests you about iSupport Worldwide and our AMMEX/SAS marketing initiatives?" (Research the company and its offerings).

• "How do you stay updated on design trends and incorporate new technologies into your work?" (Showcase continuous learning and proactivity).

• "Describe your experience collaborating with sales teams or internal clients. How do you ensure their needs are met while maintaining creative integrity?" (Focus on communication, stakeholder management, and achieving shared goals). Portfolio Presentation Strategy:

• Structure for Impact: Organize your portfolio logically, perhaps by project type or by demonstrating a progression of skills. For each piece, clearly state the objective, your role, the tools used, and the outcome.

• Quantify Success: Where possible, use metrics to demonstrate the effectiveness of your designs and copy. For instance, mention increased engagement, lead generation, or conversion rates attributed to your work.

• Highlight Copywriting Skills: Specifically point out projects where your copywriting played a key role in influencing purchasing decisions or conveying critical information.

• Emphasize Process and Collaboration: Be ready to discuss your design process, how you collaborate with others (especially junior designers), and how you incorporate feedback.

📝 Enhancement Note: For operations candidates, emphasize how your analytical skills, process optimization mindset, and focus on measurable outcomes can complement the creative aspects of this role, making you a valuable contributor to GTM strategies.

📌 Application Steps

To apply for this Sr. Graphic Designer position:

• Submit your application through the provided link on Workable.

• Curate a Targeted Portfolio: Select and organize your strongest design and copywriting samples that directly align with the responsibilities outlined, emphasizing marketing collateral, sales enablement materials, and promotional content. Ensure it showcases both print and digital expertise.

• Optimize Your Resume: Tailor your resume to highlight your 8+ years of experience, proficiency in the Adobe Creative Suite, video editing capabilities, copywriting skills, and any experience with web development languages or CMS platforms. Use keywords from the job description.

• Prepare Your Narrative: Practice articulating your design process, how you approach creative challenges, your experience with project management, and how your work has positively impacted sales or marketing objectives. Be ready to discuss your understanding of brand identity and visual communication strategies.

• Research iSupport Worldwide: Familiarize yourself with the company's mission, values, and the "AMMEX" and "SAS" marketing contexts. Understand their products