Solutions Design, Manager

📍 Job Overview

Job Title: Solutions Design, Manager

Company: DSV

Location: Austin, Texas, United States

Job Type: Full Time

Category: Revenue Operations (Solutions Design focus within Logistics)

Date Posted: May 14, 2026

Experience Level: 5-10 Years

Remote Status: Remote OK (US Texas based candidates preferred)

🚀 Role Summary

• Lead the end-to-end design and development of complex supply chain solutions for external and internal customers, driving growth and differentiation for DSV.

• Spearhead the analysis of Request for Proposal (RFP) data, identifying critical gaps and developing innovative operational designs, costing, and pricing strategies.

• Manage cross-functional teams throughout the solution design and proposal development process, ensuring timely delivery and accuracy of all project deliverables.

• Develop and present compelling supply chain solutions to senior stakeholders and clients, showcasing DSV's capabilities and value proposition.

📝 Enhancement Note: This role sits within DSV's "Solutions" division, indicating a strong focus on GTM strategy and client enablement through optimized logistics and supply chain design. While not a traditional "Revenue Operations" title, the responsibilities heavily involve revenue generation through innovative client solutions and operational efficiency, making it highly relevant to GTM and Sales Operations professionals. The "virtual - US Texas" location implies a remote-first approach with a preference for candidates within that region.

📈 Primary Responsibilities

• Lead multiple large-scale operational solutions design projects concurrently, from initial scoping and data collection through to final proposal development and presentation.

• Conduct thorough analysis of customer RFPs, dissecting data to identify critical requirements, potential challenges, and opportunities for innovative solutions.

• Develop comprehensive operational designs, including facility layouts, process flows, staffing models, equipment specifications, and detailed budgeting and pricing structures.

• Manage and mentor a team of Solutions Engineers and Senior Solutions Engineers, fostering their professional development and ensuring high-quality output.

• Serve as a key interface between internal departments (e.g., Sales, Operations, IT) and external clients, ensuring seamless communication and collaboration throughout the solution design lifecycle.

• Accountable for the accuracy, completeness, and strategic alignment of all Solution Design responses and proposals.

• Stay abreast of industry best practices, technological advancements in logistics, and emerging supply chain innovations to continuously enhance DSV's solution offerings.

• Support new business implementations and continuous improvement initiatives for existing operations as required, leveraging design expertise.

• Develop and lead impactful internal and external customer presentations that effectively articulate DSV's solution approach and capabilities.

📝 Enhancement Note: The emphasis on "full compliance to the DSV Solution Design and Rules of Engagement process" indicates a structured approach to solution development, requiring adherence to established methodologies and quality standards. The responsibility for "developing innovative supply chain solutions and internal solutions team tools and processes" highlights the opportunity for strategic impact and process improvement within the team.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 4 years of experience in contract logistics warehousing and/or manufacturing support solutions design within the third-party logistics (3PL) industry.

• Equivalent experience in operational design and implementation outside of the 3PL industry will also be considered.

Required Skills:

• Strong leadership and team management capabilities.

• Proven ability to lead multiple complex projects simultaneously in a deadline-driven environment.

• Exceptional analytical and problem-solving skills, with the ability to interpret ambiguous situations and data.

• Thorough understanding of Warehouse Operations, Data Mining/Analysis, P&L analysis, Return Calculations, and Pricing Strategies.

• Excellent commercial acumen with direct experience in developing diverse pricing structures (e.g., fixed/variable, fully variable, cost-plus).

• Strong understanding of market competitive pricing.

• Proficient in Microsoft Excel, Word, PowerPoint, and Visio.

• Excellent communication and presentation skills (written and verbal), with the ability to engage stakeholders at all organizational levels.

Preferred Skills:

• Experience in specific verticals such as Hi-Tech, Auto, Industrial, Healthcare, Retail, and/or FMCG.

• Experience with AutoCAD, Power Query/Power BI, simulation software, or network modeling software.

• Previous experience in consulting with a supply chain focus.

• Operations management and/or implementation management experience.

📝 Enhancement Note: The requirement for a Bachelor's degree in engineering, coupled with 4+ years of relevant experience, suggests this role is geared towards an individual with a solid technical foundation and practical application of logistics and supply chain principles. The preference for 3PL industry experience highlights the company's core business and the specific challenges within this sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated ability to lead the design and development of complex supply chain solutions, showcasing end-to-end process ownership.

• Case studies or examples of successful RFP response development, highlighting analytical rigor, operational design creativity, and persuasive presentation skills.

• Evidence of managing cross-functional teams and facilitating collaboration to achieve project objectives within defined timelines.

• Examples of innovative solutions proposed or implemented that resulted in tangible benefits (e.g., cost savings, efficiency improvements, enhanced customer satisfaction).

Process Documentation:

• Showcase examples of process mapping and workflow design for warehouse operations.

• Illustrate how data analysis was leveraged to inform operational design decisions and identify process improvements.

• Provide examples of project management documentation, including timelines, task ownership, and progress tracking for complex projects.

• Demonstrate experience in developing and adhering to structured processes, such as the DSV Solution Design and Rules of Engagement process.

📝 Enhancement Note: Given the role's focus on "Solutions Design," a strong portfolio demonstrating quantitative skills, project leadership, and client-facing presentation capabilities is crucial. Candidates should be prepared to articulate the methodologies used in their past projects, emphasizing data-driven decision-making and the impact of their solutions.

💵 Compensation & Benefits

Salary Range: $130,000 - $150,000 Annually

Benefits:

• Comprehensive benefits package available through the DSV Benefits Showcase.

• Eligibility, coverage options, and plan details may vary by location and division, in accordance with applicable laws.

• Specific benefits typically include:

  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO) and Holidays
  • Retirement Savings Plan (e.g., 401(k))
  • Life Insurance and Disability Coverage

Working Hours:

• Full Time position, typically 40 hours per week.

• Willingness to work evenings and weekends as needed to meet project deadlines and client demands.

📝 Enhancement Note: The salary range provided is an estimate based on the specified annual compensation. Actual compensation will be determined by factors such as relevant experience, skills, education, certifications, and geographic location. The benefits information is general; candidates should consult the "DSV Benefits Showcase" for precise details. The mention of working evenings and weekends indicates a demanding yet potentially rewarding role in a project-driven environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Global Transport and Logistics (3PL)

Company Size: Large Enterprise (DSV is one of the world's 3rd largest suppliers of global transport and logistics solutions, with close to 150,000 colleagues in over 90 countries.)

Founded: 1976 in Denmark. DSV has grown through strategic acquisitions and organic expansion to become a global leader.

Team Structure:

• The Solutions Design team operates within the "Solutions" division, focusing on developing and presenting tailored logistics and supply chain solutions.

• This role involves leading cross-functional teams, requiring close collaboration with Sales, Operations, IT, and other internal departments.

• The Manager will directly support the development of Senior Solutions Engineers and Solutions Engineers, indicating a mentorship and leadership component within the team.

Methodology:

• Data-driven decision-making is paramount, with a strong emphasis on analysis of customer data and operational metrics.

• A structured approach to solution design, following established "DSV Solution Design and Rules of Engagement" processes.

• Focus on innovation and continuous improvement, staying abreast of industry trends, technology, and best practices.

• Collaborative problem-solving to address complex logistics challenges.

• Customer-centric approach, aiming to understand and exceed client needs through optimized supply chain solutions.

Company Website: https://www.dsv.com/

📝 Enhancement Note: DSV's extensive global reach and significant market position suggest a dynamic and competitive environment. The company's culture emphasizes performance, ambition, and a forward-thinking approach to logistics, as highlighted by their slogan "Start here. Go anywhere." The "Solutions" division is key to their growth strategy, positioning this role as strategically important.

📈 Career & Growth Analysis

Operations Career Level: Managerial (Mid-to-Senior Level)

This role represents a significant step into leadership within the specialized field of logistics solutions design. It involves managing projects, people, and client relationships, offering substantial responsibility and strategic influence.

Reporting Structure:

• The Solutions Design Manager will likely report to a Director or VP of Solutions Design for the North America Region.

• They will lead a team of Solutions Engineers and Senior Solutions Engineers.

Operations Impact:

• Direct impact on new sales growth targets for the North America Region by developing compelling and competitive supply chain solutions.

• Influence on customer acquisition and retention through the design of value-added services and operational efficiencies.

• Contribution to DSV's market differentiation by showcasing innovative and effective logistics capabilities.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in logistics engineering, supply chain optimization, pricing strategies, and complex project management. Gain exposure to various industry verticals and their unique supply chain challenges.

• Leadership Development: Develop and hone management and mentorship skills by leading a team of engineers, providing guidance, and fostering professional growth.

• Strategic Influence: Progress into senior leadership roles within the Solutions Design or Operations divisions, potentially leading larger teams or broader strategic initiatives. Opportunities may arise to move into operational management roles or specialized consulting positions within DSV.

• Industry Exposure: Gain broad experience across diverse industries (Hi-Tech, Auto, Healthcare, Retail, etc.) and their specific logistics needs.

📝 Enhancement Note: The role is positioned for individuals who enjoy problem-solving, client interaction, and strategic thinking within the logistics domain. The combination of technical design, commercial acumen, and leadership responsibilities offers a robust platform for career advancement within a global leader in the industry.

🌐 Work Environment

Office Type: Primarily Remote, with potential for occasional travel.

The designation "USA - VIRTUAL - US Texas" indicates a remote work arrangement, with a preference for candidates located in Texas. This allows for flexibility in location within the specified region.

Office Location(s):

• While the role is virtual, DSV has a significant presence globally, including in Texas. Candidates are expected to be based in Texas to support the North America Region.

Workspace Context:

• Collaborative Environment: The role necessitates frequent interaction with internal teams (Sales, Operations, IT) and external clients. Effective virtual collaboration tools and communication strategies are essential.

• Operations Tools & Technology: Access to and proficiency with DSV's standard suite of operations and design tools is expected. This includes Microsoft Office Suite, and potentially specialized software like AutoCAD, simulation tools, or network modeling software.

• Operations Team Interaction: Regular interaction with the Solutions Design team for project collaboration, knowledge sharing, and mentorship.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected, with flexibility to accommodate project demands.

• The job description explicitly states "Willing to work evenings and weekends as needed," underscoring the project-driven nature and client-facing responsibilities.

📝 Enhancement Note: The remote nature of the role requires strong self-discipline and excellent virtual communication skills. Candidates should be comfortable managing their workload independently while actively participating in virtual team environments and client calls.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter will review applications and conduct an initial screening call to assess basic qualifications and cultural fit.

2. Hiring Manager Interview: An in-depth interview with the hiring manager to discuss experience, technical skills, leadership capabilities, and understanding of supply chain solutions.

3. Technical/Case Study Assessment: Candidates may be asked to complete a technical assessment or a case study exercise focused on designing a supply chain solution or analyzing a logistics problem. This will likely involve demonstrating proficiency with relevant software and analytical techniques.

4. Cross-Functional/Team Interview: Interviews with key stakeholders from Sales, Operations, or other relevant departments to evaluate collaboration skills and ability to work cross-functionally.

5. Final Interview/Presentation: Potentially a final interview with senior leadership, which may involve presenting a portfolio of past work or a solution to a hypothetical business challenge.

Portfolio Review Tips:

• Quantify Achievements: For each project, clearly articulate the problem, your role, the solution designed, and the quantifiable results (e.g., cost savings, efficiency gains, ROI). Use metrics and data to support your claims.

• Showcase Process: Detail the methodologies and tools used in your solutions design process. Highlight how you analyzed data, developed operational designs, and managed projects.

• Demonstrate Leadership: Include examples of how you led teams, managed stakeholders, and navigated complex challenges.

• Tailor to DSV: Research DSV's services, industry focus, and recent news. Frame your portfolio examples to align with DSV's business objectives and market position.

• Presentation Polish: Ensure your portfolio is well-organized, visually appealing, and easy to navigate. Practice presenting key case studies concisely and confidently.

Challenge Preparation:

• RFP Analysis: Be prepared to analyze a sample RFP, identify key requirements, and outline a high-level solution approach.

• Operational Design: Practice designing a basic warehouse layout or process flow for a given scenario.

• Costing & Pricing: Review common pricing models in the logistics industry and be ready to discuss how you would approach cost estimation and pricing for a new solution.

• Problem-Solving Scenarios: Anticipate questions about how you would handle ambiguous data, conflicting stakeholder requirements, or unexpected project roadblocks.

📝 Enhancement Note: The role's emphasis on "solutions design" and "RFP response process" suggests that a portfolio showcasing previous work in these areas will be critical. Candidates should be ready to discuss the specifics of their past projects, particularly how they translated client needs into viable, cost-effective, and innovative logistics solutions.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft Excel: Essential for data analysis, financial modeling, P&L analysis, and return calculations. Advanced functions, pivot tables, and potentially VBA are expected.

• Microsoft Visio: Crucial for process mapping, workflow design, and creating facility layouts.

• Microsoft PowerPoint: Required for developing and delivering compelling internal and external presentations.

• AutoCAD: A strong plus for detailed facility layout design and spatial planning.

• Simulation Software (e.g., Arena, AnyLogic): Beneficial for modeling operational scenarios, testing design alternatives, and predicting performance.

• Network Modeling Software (e.g., Llamasoft, Gurobi): Useful for optimizing logistics networks, transportation routes, and distribution strategies.

Analytics & Reporting:

• Power Query / Power BI: Increasingly important for data extraction, transformation, loading (ETL), and creating interactive dashboards for analysis and reporting.

• Data Mining Tools: General understanding of data mining principles and the ability to work with various data sources.

CRM & Automation:

• CRM Software (e.g., Salesforce): While not explicitly mentioned, familiarity with how solutions design integrates with CRM for sales pipeline management is advantageous.

• Automation Tools: Awareness of process automation opportunities within logistics and supply chain operations.

📝 Enhancement Note: Proficiency in Excel and Visio is a baseline requirement. Experience with specialized logistics design software like AutoCAD, simulation tools, or network modeling platforms will significantly differentiate candidates. Familiarity with data analysis and visualization tools like Power Query/Power BI is also highly valued.

👥 Team Culture & Values

Operations Values:

• Results-Oriented: A strong drive to achieve and exceed customer needs and business targets, with a focus on delivering tangible outcomes.

• Customer Focus: A commitment to understanding and meeting the needs of both external and internal customers through effective solutions and service.

• Innovation: Encouraging creative thinking and the development of new tools, processes, and solutions to stay ahead in the logistics industry.

• Collaboration: Working effectively within cross-functional teams, fostering a supportive environment for knowledge sharing and collective problem-solving.

• Integrity & Compliance: Adhering to established processes and rules of engagement, ensuring accuracy and ethical conduct in all client interactions and solution designs.

• Proactiveness & Self-Starters: Taking initiative, anticipating challenges, and driving tasks forward with minimal supervision.

Collaboration Style:

• Cross-Functional Integration: Actively engages with Sales, Operations, and other departments to ensure comprehensive and viable solutions.

• Stakeholder Management: Builds strong rapport and credibility with internal stakeholders and external clients through clear, consistent, and professional communication.

• Process-Oriented: Values structured approaches and adherence to established methodologies while remaining open to feedback and continuous improvement.

• Knowledge Sharing: Encourages the sharing of best practices, industry insights, and project learnings within the team and across departments.

📝 Enhancement Note: DSV's emphasis on "performance," "ambition," and "collaboration" suggests a dynamic and results-driven culture. The company values individuals who are proactive, can work autonomously, and contribute to a team-oriented environment focused on achieving ambitious goals.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Projects: Effectively managing the demands of several complex solutions design projects simultaneously, requiring strong prioritization and time management skills.

• Data Ambiguity: Dealing with incomplete or ambiguous customer data during the RFP process and developing sound assumptions to move forward.

• Cross-Functional Alignment: Ensuring buy-in and effective collaboration from diverse internal teams with potentially competing priorities.

• Market Competition: Developing solutions that are not only innovative but also commercially competitive and profitable in a dynamic logistics market.

• Rapid Industry Evolution: Keeping pace with technological advancements, evolving customer demands, and changes in the global supply chain landscape.

Learning & Development Opportunities:

• Advanced Logistics & Supply Chain Training: Access to DSV's internal training programs and potentially external certifications in areas like Lean Six Sigma, project management, or advanced analytics.

• Industry Exposure: Gaining deep insights into the unique supply chain needs of various verticals (Hi-Tech, Healthcare, Retail, etc.).

• Mentorship: Opportunity to be mentored by senior leaders within the Solutions Design team and to mentor junior engineers, fostering leadership skills.

• Cross-Functional Experience: Broadening understanding of different business functions within DSV through collaboration on projects.

• Strategic Project Involvement: Participating in high-impact projects that directly influence DSV's growth and market position.

📝 Enhancement Note: The challenges presented are typical for senior roles in solutions design, requiring a blend of technical expertise, strategic thinking, and interpersonal skills. The growth opportunities are substantial, offering a clear path for career progression within a leading global logistics organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex supply chain solution you designed from start to finish. What were the key challenges, your approach, and the quantifiable results?"

• "How do you approach analyzing a Request for Proposal (RFP) to identify critical gaps and develop assumptions?"

• "Walk us through your process for developing operational designs, including facility layouts, process flows, and staffing models."

• "How do you ensure effective collaboration and communication with cross-functional teams (Sales, Operations, IT) during a solutions design project?"

Company & Culture Questions:

• "What do you know about DSV's services and its position in the global logistics market?"

• "How do you align your solutions design approach with a company's overall growth strategy and profitability goals?"

• "Describe your experience working in a remote or hybrid team environment. What strategies do you use to stay connected and productive?"

Portfolio Presentation Strategy:

• Structure Your Case Studies: For each project, clearly outline: Problem Statement, Your Role/Objective, Solution Designed, Methodology/Tools Used, Key Challenges, Quantifiable Results/ROI, and Lessons Learned.

• Focus on Impact: Emphasize the business value and ROI your solutions delivered. Use data and metrics whenever possible.

• Highlight Leadership: Showcase instances where you led teams, managed stakeholders, or drove project success through your influence.

• Visual Aids: Use clear diagrams, charts, and visuals to illustrate complex operational designs and data analysis.

• Conciseness and Clarity: Be prepared to present your key projects succinctly and answer detailed questions about your work.

📝 Enhancement Note: Candidates should prepare specific examples that demonstrate their ability to handle complex projects, manage stakeholders, and deliver measurable results. Understanding DSV's business and the logistics industry will be crucial for answering strategy and culture-related questions effectively.

📌 Application Steps

To apply for this operations position:

• Submit your application through the DSV careers portal via the provided link.

• Tailor Your Resume: Highlight experience in solutions design, supply chain management, RFP analysis, project management, and financial analysis. Use keywords from the job description such as "3PL," "contract logistics," "operational design," "pricing strategies," and "P&L analysis."

• Curate Your Portfolio: Prepare a concise portfolio showcasing 2-3 key solutions design projects. Focus on quantifiable achievements, methodologies used, and your leadership contributions. Be ready to walk through these examples during interviews.

• Practice Presentation Skills: Rehearse presenting your case studies and answering behavioral and technical questions. Practice articulating complex ideas clearly and concisely, especially for a remote audience.

• Research DSV: Understand DSV's global presence, key services, target industries, and recent company news. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.