SENIOR/LEAD UX/UI DESIGNER (m/f/d)

📍 Job Overview

Job Title: Senior/Lead UX/UI Designer (m/f/d)

Company: Kaiser X Labs

Location: München, Bayern, Germany

Job Type: Permanent employee

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: 2026-04-29

Experience Level: Senior / Lead (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end user-centered design process, from concept development to UI specifications, ensuring the creation of valuable and intuitive digital experiences.

• Drive the definition of interaction models and user task flows, translating complex requirements into clear and actionable design solutions for next-generation insurance products.

• Collaborate closely with a multidisciplinary, agile team, including UX Researchers, Visual UI Designers, Product Managers, Software Engineers, and Data Consultants, to deliver business-critical projects.

• Champion user experience best practices and advocate for user needs throughout the product development lifecycle, ensuring a strong focus on usability and stakeholder satisfaction.

📝 Enhancement Note: This role is positioned as Senior/Lead, indicating significant responsibility in guiding design strategy, mentoring junior team members, and influencing product direction. The emphasis on "business critical projects" and "next generation of insurance experiences" suggests a high-impact position within Kaiser X Labs, likely involving strategic decision-making and innovative problem-solving in a complex industry.

📈 Primary Responsibilities

• Lead the UX development, concept development, and usability engineering for digital products, ensuring alignment with both business objectives and user needs.

• Define comprehensive interaction models, user task flows, and detailed UI specifications for a variety of applications, products, and platforms.

• Work collaboratively end-to-end with cross-functional teams to ship high-quality, user-centric digital products and experiences.

• Actively engage with Researchers, Visual UI Designers, Product Managers, Software Engineers, and Data Consultants to foster a cohesive and efficient product development process.

• Develop and maintain strong, productive working relationships with internal stakeholders and clients, effectively communicating design rationale and outcomes.

• Articulate and defend design decisions clearly and persuasively, both verbally and in writing, to diverse audiences.

• Drive the creation of innovative digital products and platforms, ensuring a consistent and high-quality user experience across all touchpoints.

• Contribute to a collaborative and agile team environment, actively participating in team rituals and knowledge-sharing initiatives.

📝 Enhancement Note: The responsibilities highlight a hands-on leadership role where the designer is not only responsible for creative output but also for process facilitation, stakeholder management, and driving consensus within a complex, agile environment. The focus on "insurance experiences" implies a need to understand and simplify complex financial products.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for a Senior/Lead UX/UI Designer role. Equivalent practical experience may also be considered.

Experience: A minimum of 5+ years of professional experience in UX/UI design, with a demonstrated track record of leading design initiatives and delivering successful digital products.

Required Skills:

• Proven expertise in leading the user-centered design process, from initial concept to final UI specifications.

• Strong skills in defining interaction models, user task flows, and comprehensive UI specifications.

• Demonstrated experience in conception and prototyping for diverse applications, products, and platforms.

• Ability to develop and nurture strong working relationships with clients and internal stakeholders.

• Excellent written and oral communication skills, with a natural ability to articulate and defend design decisions.

• Meticulous attention to detail in all aspects of design and documentation.

• Capacity to excite and engage team members and stakeholders, fostering a collaborative and productive environment.

• Proven experience leading the creation and successful delivery of digital products and platforms.

• Fluency in German (minimum C1 level) and very good knowledge of English.

Preferred Skills:

• Experience within the insurance or financial services industry, understanding complex product landscapes.

• Familiarity with agile development methodologies and experience working within agile teams.

• Experience mentoring or leading junior designers.

• Proficiency in a wide range of design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision).

• Understanding of user research methodologies and ability to collaborate effectively with UX Researchers.

• Experience with data-driven design decisions and A/B testing.

📝 Enhancement Note: The requirement for permanent residency in Germany and fluency in German (C1) are critical disqualifiers for candidates not meeting these criteria. The "5+ years" experience is a baseline, and the "Lead" aspect suggests that experience in leading projects or teams is highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing innovative design solutions across a breadth of business verticals, demonstrating versatility and impact.

• Case studies that clearly articulate the problem, your design process, the solutions implemented, and the resulting user experience improvements or business outcomes.

• Examples of end-to-end product design, from initial user research and concept definition to detailed UI specifications and interaction flows.

• Demonstrations of your ability to define interaction models and user task flows effectively.

Process Documentation:

• Samples of your approach to user-centered design, including how you incorporate user feedback and research into the design process.

• Examples of how you translate complex requirements into clear UI specifications and design documentation.

• Demonstrated ability to work within agile frameworks, showcasing iterative design processes and adaptation to feedback.

• Evidence of your stakeholder management and communication strategies for design decisions.

📝 Enhancement Note: For a Senior/Lead role, the portfolio should not just display final designs but also the strategic thinking, problem-solving methodology, and collaborative processes that led to those outcomes. Demonstrating leadership in design process and an ability to articulate complex UX challenges and solutions is key.

💵 Compensation & Benefits

Salary Range: Based on experience level (Senior/Lead), location (Munich, Germany), and industry (Technology/Fintech/Insurance), a competitive salary range for a Senior/Lead UX/UI Designer in Munich typically falls between €70,000 and €100,000+ per year. This estimate is subject to variation based on the specific responsibilities, company size, and negotiation.

Benefits: While not explicitly detailed in the provided information, typical benefits for a permanent employee in Germany at a company like Kaiser X Labs often include:

• Statutory health insurance contributions.

• Pension contributions.

• Paid time off (vacation days, public holidays).

• Opportunities for professional development and training (conferences, workshops).

• Potential for performance-based bonuses.

• Company events and team-building activities.

• Modern office environment with amenities.

Working Hours: The role implies a standard full-time work week, typically around 40 hours per week, with potential for flexibility depending on team needs and project deadlines.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for similar roles in Munich. Candidates should be prepared to discuss their salary expectations during the interview process. The emphasis on "permanent employee" suggests a comprehensive benefits package aligning with German labor laws.

🎯 Team & Company Context

🏢 Company Culture

Industry: Kaiser X Labs operates within the technology sector, specifically focusing on digital transformation and user experience for the insurance industry, positioning itself as "The User Experience Company of Allianz". This implies a blend of tech innovation and corporate stability, with a strong emphasis on user-centricity in a traditionally complex sector.

Company Size: Kaiser X Labs is part of Allianz, a large global financial services provider. While the specific size of Kaiser X Labs isn't given, its role as an innovation hub suggests a dynamic, potentially smaller, agile team operating within a larger corporate structure. This offers the benefits of a startup-like environment with the backing of a major corporation.

Founded: Kaiser X Labs is presented as the "User Experience Company of Allianz," suggesting its establishment as a dedicated unit or subsidiary under Allianz to drive UX innovation. The exact founding date is not provided, but its mission indicates a focus on modernizing insurance experiences.

Team Structure:

• The UX team is part of a collaborative, agile environment, working closely with UX Researchers, Visual UI Designers, Product Managers, Software Engineers, and Data Consultants.

• The role of Senior/Lead UX/UI Designer suggests a position of influence, potentially leading specific project streams or mentoring other designers.

Methodology:

• A strong emphasis on a user-centered design process, ensuring that business and user needs are balanced.

• Agile methodology is employed, facilitating iterative development, quick feedback loops, and adaptability.

• Data-driven insights are utilized, likely in collaboration with Data Consultants, to inform design decisions and measure impact.

• Focus on creating simple, digitally accessible, and validated user experiences for complex insurance products.

Company Website: https://kaiser-x.com/ (Inferred from domain_derived)

📝 Enhancement Note: Understanding Kaiser X Labs' position within Allianz is crucial. It's likely an innovation arm designed to disrupt traditional insurance models through superior digital experiences, offering a unique career environment that balances startup agility with corporate resources and stability.

📈 Career & Growth Analysis

Operations Career Level: This role is clearly defined as "Senior/Lead," indicating a significant level of responsibility and autonomy. It signifies a transition from an individual contributor focused on execution to a role that also involves strategic input, process leadership, and potentially mentoring junior team members. The expectation is for the candidate to drive design initiatives and influence product direction.

Reporting Structure: The Senior/Lead UX/UI Designer will likely report to a Head of Design, a Director of Product, or a similar senior leadership position within Kaiser X Labs. They will work in close collaboration with Product Managers and Engineering Leads, suggesting a matrixed reporting or strong peer-level collaboration model.

Operations Impact: The impact of this role is significant, directly influencing the user experience of critical digital products within the insurance sector. By creating intuitive and valuable experiences, the designer contributes to customer acquisition, retention, satisfaction, and the overall digital transformation goals of Kaiser X Labs and Allianz. Their work will be instrumental in making complex insurance products accessible and user-friendly.

Growth Opportunities:

• Leadership Development: Opportunity to formally or informally lead design projects, mentor junior designers, and contribute to the strategic direction of the UX team.

• Specialization: Deepen expertise in specific areas of UX/UI design, interaction design, or usability engineering within the insurance domain.

• Cross-functional Advancement: Develop a strong understanding of product management, software engineering, and data analysis, potentially leading to broader product roles.

• Industry Impact: Contribute to shaping the future of user experience in the insurance industry, a sector undergoing significant digital disruption.

📝 Enhancement Note: The "Lead" designation implies a trajectory towards design leadership or management, offering clear pathways for career advancement within Kaiser X Labs or the broader Allianz group. Emphasis should be placed on demonstrating leadership qualities and strategic thinking during the application process.

🌐 Work Environment

Office Type: The position is on-site in Munich, suggesting a professional office environment central to Kaiser X Labs' operations. As part of Allianz, the office is likely modern, well-equipped, and designed to foster collaboration and innovation.

Office Location(s): The office is located at Kaiserstraße 28, 80801 München, Bayern, Germany. This central Munich location offers good accessibility and proximity to urban amenities.

Workspace Context:

• A collaborative workspace designed to facilitate interaction between designers, researchers, product managers, and engineers.

• Access to the latest design tools and technology to support the UX/UI design process.

• An environment that encourages open communication, feedback exchange, and creative problem-solving.

• Opportunities to engage with a diverse and international team, reflecting the global nature of Allianz.

Work Schedule: A standard full-time work schedule is expected, likely around 40 hours per week. While on-site, there may be some flexibility in daily start and end times, common in agile tech environments, but core working hours will be dictated by team collaboration needs and project timelines.

📝 Enhancement Note: The on-site requirement is critical. Candidates must be willing and able to work from the Munich office regularly. The environment is described as collaborative and agile, indicating a dynamic and interactive workplace.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess alignment with the required experience and skills.

• Technical/Portfolio Interview: A deep dive into your portfolio, discussing specific projects, your design process, problem-solving approaches, and how you've handled complex UX challenges. Expect to present and articulate your work.

• Team/Stakeholder Interviews: Meetings with potential colleagues (e.g., Product Managers, Engineers, other Designers) to assess collaboration style, communication skills, and cultural fit.

• Leadership/Case Study Interview: Potentially a more strategic discussion about your approach to design leadership, process improvement, or a hypothetical design challenge relevant to the insurance domain.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your end-to-end UX/UI design capabilities, leadership, and impact, particularly those demonstrating complex problem-solving or innovative solutions.

• Tell a Story: For each project, clearly outline the problem statement, your role and responsibilities, the design process you followed (research, ideation, prototyping, testing), key decisions made (and why), and the final outcome (quantifiable if possible).

• Highlight Leadership: Emphasize instances where you led design initiatives, mentored others, or influenced product strategy and team processes.

• Showcase German & English Fluency: Be prepared to present and discuss your work fluently in both German and English.

• Focus on Impact: Demonstrate how your designs solved user problems and delivered business value, using metrics where available.

Challenge Preparation:

• Understand the Domain: Research the insurance industry and current trends in digital transformation and user experience within financial services.

• Prepare for "Why": Be ready to articulate the rationale behind your design choices and defend them with user-centered principles and business objectives.

• Process Fluency: Be prepared to discuss your preferred design processes, how you adapt them to different project needs, and how you collaborate with diverse teams.

📝 Enhancement Note: The portfolio is paramount for this role. It needs to clearly demonstrate not only design skill but also strategic thinking, leadership potential, and the ability to communicate effectively in both German and English. Candidates should prepare to present their portfolio in a structured, compelling narrative.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency is expected in industry-standard tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), InVision, or similar platforms for creating wireframes, mockups, interactive prototypes, and detailed UI specifications.

• Collaboration & Project Management: Familiarity with tools like Jira, Confluence, Asana, or Trello for agile project tracking and team communication.

Analytics & Reporting:

• While not a primary analytical role, understanding how to interpret user analytics and A/B testing results is beneficial. Familiarity with tools like Google Analytics, Mixpanel, or Amplitude may be advantageous.

CRM & Automation:

• The role is not directly in CRM or sales operations, but an understanding of how design impacts customer journeys within CRM systems or automated workflows could be a plus.

📝 Enhancement Note: The core requirement is for advanced proficiency in design and prototyping tools. The ability to leverage analytics and collaborate with data consultants suggests an appreciation for data-informed design, even if the candidate isn't the primary analyst.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that every digital interaction is valuable and intuitive.

• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Innovation: A drive to explore new ideas, challenge the status quo, and create next-generation digital experiences.

• Excellence: A dedication to high-quality design, attention to detail, and delivering impactful solutions that meet both user and business objectives.

• Agility: An adaptive and iterative approach to design and development, embracing feedback and evolving solutions.

Collaboration Style:

• Highly collaborative, working closely with researchers, product managers, engineers, and data consultants in an agile environment.

• Open to constructive feedback and skilled at articulating design rationale to diverse stakeholders.

• Proactive in sharing knowledge and mentoring team members.

• Focused on achieving collective success and delivering outstanding user experiences.

📝 Enhancement Note: The company culture emphasizes collaboration and user-centricity, aligning with modern tech and design practices. The "User Experience Company of Allianz" tagline reinforces the centrality of UX in their mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Translating complex insurance products and processes into simple, intuitive digital user experiences.

• Cross-functional Alignment: Ensuring consistent design vision and execution across multiple teams (product, engineering, data) with potentially differing priorities.

• Data-Driven Iteration: Effectively integrating user research and analytics data into the design process to drive continuous improvement.

• Balancing Innovation and Corporate Structure: Driving cutting-edge UX within the framework of a large, established corporation like Allianz.

Learning & Development Opportunities:

• Industry Expertise: Gaining deep knowledge of the insurance sector and its unique UX challenges.

• Leadership Skills: Developing skills in design strategy, project leadership, and potentially team management.

• Advanced UX Techniques: Enhancing expertise in areas like interaction design, usability testing, and inclusive design.

• Cross-functional Exposure: Learning from and collaborating with experts in product management, engineering, and data science.

📝 Enhancement Note: This role offers the challenge of innovating within a regulated industry and the opportunity to grow into a significant design leadership position with broad organizational impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design process for a complex digital product from concept to launch. What were the key challenges, and how did you overcome them?" (Focus on leadership, process, problem-solving, and outcomes.)

• "How do you balance user needs with business requirements, especially in a domain like insurance where complexity is inherent?" (Demonstrate strategic thinking and stakeholder management.)

Company & Culture Questions:

• "What interests you about Kaiser X Labs and our mission to be 'The User Experience Company of Allianz'?" (Research company values, mission, and position within Allianz.)

• "How do you approach collaboration with engineers, product managers, and data consultants?" (Highlight your cross-functional collaboration style and ability to integrate with agile teams.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, using a clear narrative for each project: Problem -> Your Role -> Process -> Solution -> Outcome.

• Visuals: Use high-fidelity mockups, interactive prototypes, and clear diagrams to illustrate your design thinking.

• Conciseness: Be mindful of time; focus on the most impactful aspects of your work.

• Engagement: Be prepared for questions and engage in a discussion about your work, demonstrating your thought process and ability to articulate design decisions.

• Language: Be comfortable presenting and discussing your work fluently in both German and English.

📝 Enhancement Note: Prepare thoroughly for portfolio presentations, as this is likely the most critical part of the interview process. Be ready to articulate not just what you designed, but why and how, demonstrating your strategic thinking and collaborative approach.

📌 Application Steps

To apply for this Senior/Lead UX/UI Designer position:

• Submit Your Application: Use the provided link to submit your resume and any requested documents through the Kaiser X Labs careers portal.

• Portfolio Customization: Ensure your resume and cover letter (if applicable) highlight your 5+ years of relevant UX/UI experience, leadership skills, and fluency in German and English. Tailor them to match the keywords and responsibilities outlined in this description.

• Portfolio Preparation: Curate your portfolio to showcase 3-5 of your most impactful projects, emphasizing end-to-end design processes, complex problem-solving, and demonstrable outcomes. Prepare to walk through these projects in detail, articulating your design decisions and collaborative approach.

• Company & Industry Research: Familiarize yourself with Kaiser X Labs, its mission as the "User Experience Company of Allianz," and the current landscape of UX in the insurance industry. Understand their focus on creating simple and accessible digital experiences for complex products.

• Interview Practice: Practice articulating your design process, defending your decisions, and discussing your experience in leading design initiatives. Prepare to present your portfolio fluently in both German and English.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.