Senior Visual / Product Designer

CapTech Consulting
Full-timeRichmond, United States

📍 Job Overview

Job Title: Senior Visual / Product Designer

Company: CapTech Consulting

Location: Salt Lake City, Utah, USA | Richmond, VA, USA

Job Type: Full-time

Category: Design / User Experience

Date Posted: 2026-05-08

Experience Level: Mid-Senior Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

  • This role focuses on designing sophisticated and visually striking user experiences and digital brand identities for web and mobile platforms.

  • The Senior Visual / Product Designer will be instrumental in elevating the visual quality of products and services, ensuring brand consistency and accessibility.

  • A key aspect involves collaborating with cross-functional teams, including researchers, developers, and analysts, to deliver cohesive and impactful user journeys.

  • The position requires a proactive approach to design, balancing creative problem-solving with the ability to meet tight deadlines and incorporate feedback effectively.

📝 Enhancement Note: While the job title is "Senior Visual / Product Designer," the responsibilities and qualifications lean heavily towards visual design with a strong emphasis on UI and brand identity, supported by product design principles. The role is within the Customer Experience (CX) team, indicating a focus on user-centric design outcomes.

📈 Primary Responsibilities

  • Design engaging and visually compelling user interfaces (UI), components, and layouts for web and mobile applications, ensuring a balance between aesthetic appeal and usability.

  • Create and extend designs based on established design systems, while also contributing fresh, creative thinking to their evolution.

  • Develop a wide range of visual assets, including product UIs, prototypes, icons, brand graphics, and illustrations, that are modern, polished, and engaging.

  • Present design concepts, rationale, and recommendations clearly and compellingly to clients and internal teams through well-crafted presentations.

  • Conduct competitive analyses of brands and user experiences to identify gaps and deliver innovative design solutions.

  • Consult with clients and team members on the importance and implementation of accessible design principles (WCAG).

  • Contribute to the creation of personas, customer journeys, and prototypes, adhering to interaction design and usability best practices.

  • Integrate user research, customer insights, and usability testing results to inform and validate design decisions, ensuring user-centricity.

  • Collaborate closely with developers to ensure accurate implementation of design specifications and maintain design fidelity and accessibility standards.

  • Research and understand current design and technology trends, assessing their relevance and potential application for client solutions.

  • Explore and leverage emerging AI-powered design tools and workflows to enhance creativity, efficiency, and the overall impact of design deliverables.

📝 Enhancement Note: The responsibilities highlight a blend of core visual design tasks with a strategic product design perspective, emphasizing the integration of user research and accessibility. The inclusion of AI design tools suggests a forward-thinking approach to design methodologies.

🎓 Skills & Qualifications

Education:

Experience:

  • 3-5 years of professional design experience is required.

  • Experience in a consulting or agency context is preferred.

  • Working familiarity with the role of a Product Designer is a plus.

Required Skills:

  • Strong written, verbal, conceptual, and visual communication skills.

  • Proficiency in designing developer-ready visual assets and UI components in Figma is mandatory. This includes expertise in organizing files for clarity, applying consistent styles and naming conventions, and utilizing advanced features such as auto layout, component libraries, variables, and design tokens for efficient design handoff.

  • Proficiency with Adobe Illustrator, Adobe Photoshop, and Adobe InDesign.

Preferred Skills:

  • Familiarity with user research tools such as Optimal Workshop, UserTesting, or SurveyMonkey.

  • Experience with video editing and motion design.

  • Familiarity with WCAG (Web Content Accessibility Guidelines) and broader accessibility standards.

📝 Enhancement Note: The emphasis on Figma proficiency, including advanced features and design system integration, is a critical requirement. The preference for consulting/agency experience suggests a need for adaptability and client-facing skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive online portfolio is mandatory for consideration.

  • The portfolio should showcase modern, polished, and engaging UI and brand design work across web and mobile platforms.

  • Demonstrate expertise in designing interfaces, components, and layouts that balance beauty and usability.

  • Include examples of creating a variety of assets, from product UIs and prototypes to icons, brand graphics, and illustrations.

  • Showcase experience working within design systems and how you've contributed to their evolution.

Process Documentation:

  • Showcase how you have integrated user research, customer insights, and usability testing into your design process to inform decisions.

  • Provide examples of how you have collaborated with developers to ensure design fidelity and accessibility.

  • Demonstrate your approach to creating developer-ready visual assets and UI components, highlighting the use of Figma's advanced features and design system principles.

  • Illustrate your ability to present design concepts and rationale clearly and compellingly to clients and internal teams.

📝 Enhancement Note: The portfolio is paramount. It must explicitly demonstrate mastery of Figma for scalable design handoff and showcase a strong understanding of design systems. Candidates should highlight projects where they've balanced aesthetics with usability and accessibility, and clearly articulate their design process and rationale.

💵 Compensation & Benefits

Salary Range:

Benefits:

  • Generous Paid Time Off (PTO)

  • Comprehensive Health Coverage

  • Disability Insurance

  • Paid Family Leave

  • Learning & Development: Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths.

  • Modern Health: A mental health and well-being platform providing 1:1 care, group support sessions, and self-serve resources.

  • Carrot Fertility: Inclusive fertility and family-forming coverage, including adoption, surrogacy, fertility treatments, and pregnancy support, with opportunities for employer-sponsored funds.

  • Fringe: A company-paid stipend program for personalized lifestyle benefits (e.g., streaming services, student loan repayment, travel, fitness).

  • Employee Resource Groups (ERGs): Committees focused on diversity and inclusion.

  • Philanthropic Partnerships: Opportunities for community engagement and pro-bono projects.

Working Hours:

  • Standard full-time working hours, estimated at 40 hours per week. The role may require flexibility to meet project deadlines and client needs. Employees must be available to work onsite in a client location or CapTech office as requested, with remote work being permissible when compatible with CapTech and client needs.

📝 Enhancement Note: The salary range is an estimate based on general market data for similar roles and locations. Specific compensation will depend on the candidate's experience, qualifications, and the final negotiation. The benefits package is extensive, with a strong emphasis on professional development, well-being, and personalized lifestyle support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, focused on delivering solutions through technology.

Company Size: CapTech is a significant player in the consulting space, implying a structured yet dynamic environment with opportunities for growth and diverse project exposure. The company works with Fortune 100 companies, mid-sized enterprises, and government agencies.

Founded: CapTech was founded with a mission to create a consultancy centered on strong, lasting relationships, indicating a culture that values client partnerships and long-term engagement.

Team Structure:

  • The role is within the Customer Experience (CX) team, which likely comprises a mix of UX/UI designers, researchers, content strategists, and other CX professionals.

  • Designers collaborate closely with project teams, which typically include project managers, business analysts, developers, and QA testers.

Methodology:

  • CapTech emphasizes delivering results through technology and close client collaboration.

  • The design team utilizes modern design methods, tools, and technologies, including a focus on design systems and potentially AI-powered tools.

  • Agile product development lifecycles are commonly employed, requiring designers to be adaptable and work iteratively.

Company Website: https://www.captechconsulting.com/

📝 Enhancement Note: CapTech's culture appears to be client-focused, technology-driven, and invested in employee development and relationships. The CX team likely operates within a project-based, collaborative framework common in consulting.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Visual / Product Designer role, indicating a position requiring significant experience and autonomy. It's a key contributor role with the expectation of mentoring junior designers and influencing design direction. The role bridges visual craft with product strategy, offering a path towards specialized design leadership or broader product ownership.

Reporting Structure:

  • The Senior Visual / Product Designer will report to a Creative Director or Design Lead within the Customer Experience (CX) team.

Operations Impact:

  • The impact of this role is significant, directly influencing the usability, visual appeal, and brand perception of client products and services.

  • By designing sophisticated user experiences and ensuring brand consistency, the designer contributes to client satisfaction, user adoption, and ultimately, business success.

Growth Opportunities:

  • Design Specialization: Deepen expertise in specific areas like interaction design, motion graphics, or UX research.

  • Leadership Development: Progress into roles like Design Lead, Art Director, or Manager, overseeing design teams and strategy.

  • Product Strategy: Transition towards Product Design leadership, influencing product roadmaps and strategy.

  • Consulting Expertise: Develop strong client-facing and business acumen, becoming a trusted advisor.

  • Skill Expansion: Gain expertise in emerging technologies like AI design tools and advanced prototyping.

📝 Enhancement Note: This role offers a solid foundation for career advancement within design, either through specialization or leadership. The consulting environment provides exposure to diverse industries and challenges, accelerating professional growth.

🌐 Work Environment

Office Type: The role is described as Hybrid. Employees must be available to work onsite in a client location or a CapTech office as requested. Remote work is permissible when compatible with CapTech and client needs. This suggests a flexible model that prioritizes client engagement and team collaboration.

Office Location(s):

  • Primary location mentioned: Salt Lake City, Utah, USA.

  • Secondary location mentioned: Richmond, VA, USA.

Workspace Context:

  • The environment is collaborative, with designers expected to work closely with researchers, developers, analysts, and other project team members.

  • Access to modern design tools and technologies, including Figma, Adobe Creative Suite, and potentially AI design tools, is expected.

Work Schedule:

  • Standard full-time hours (approx. 40 hours/week) are expected, with flexibility to meet project deadlines and client demands. This may involve occasional extended hours.

📝 Enhancement Note: The hybrid model requires adaptability, with a balance between remote work flexibility and the necessity of client-site or office presence for collaboration and delivery.

📄 Application & Portfolio Review Process

Interview Process:

  • Application Submission: Submit your application with a mandatory link to your online portfolio.

  • Portfolio Review: Initial screening will focus on the quality, relevance, and depth of your portfolio, particularly showcasing Figma proficiency, design system application, and UI/brand design expertise.

  • Screening Interview: A conversation with a recruiter or hiring manager to discuss your experience, qualifications, and cultural fit.

  • Technical/Design Interview: This may involve a portfolio walkthrough, design challenges, or scenario-based questions to assess your design process, problem-solving skills, and technical proficiency (especially in Figma).

  • Team/Client Interviews: Interviews with potential team members and/or clients to evaluate collaboration style and ability to present and articulate design rationale.

  • Final Interview: A concluding discussion, potentially with senior leadership, to finalize the decision.

Portfolio Review Tips:

  • Curate Strategically: Select projects that best demonstrate your required skills, especially Figma proficiency, design system usage, and UI/brand design for web and mobile.

  • Showcase Process: Clearly articulate your design process for each project, from initial concept to final execution. Highlight how you incorporated user insights, addressed challenges, and collaborated with teams.

  • Highlight Figma Expertise: Specifically call out how you utilized Figma's advanced features (auto layout, component libraries, variables, design tokens) for efficient handoff and scalability.

  • Demonstrate Visual Craft: Ensure your portfolio exhibits a strong sense of visual hierarchy, typography, color theory, and brand consistency.

  • Quantify Impact: Where possible, include metrics or outcomes that demonstrate the success of your designs (e.g., improved user engagement, conversion rates, client satisfaction).

  • Accessibility Focus: Include projects where accessibility was a key consideration and showcase your understanding of WCAG standards.

Challenge Preparation:

  • Design Exercise: Be prepared for a design challenge, likely involving a UI design task or a problem-solving scenario related to user experience. Practice designing within constraints and time limits.

  • Figma Proficiency: Expect to demonstrate your Figma skills, potentially through a live exercise or by discussing your workflow in detail.

  • Presentation Skills: Practice presenting your portfolio and design rationale concisely and persuasively. Be ready to explain your design decisions and defend your choices.

  • Consulting Mindset: Understand the consulting context; be ready to discuss how you would approach client needs, manage feedback, and collaborate within a project team.

📝 Enhancement Note: The portfolio is the most critical element of the application. Candidates must ensure it strongly features Figma expertise and demonstrates a blend of visual design craft and strategic product thinking.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: Mandatory proficiency for UI design, component creation, prototyping, and design system management. Advanced features like auto layout, component libraries, variables, and design tokens are expected.

  • Adobe Illustrator: For vector graphics, icons, and brand assets.

  • Adobe Photoshop: For image editing, manipulation, and creating raster graphics.

  • Adobe InDesign: For layout design, potentially for presentations or design system documentation.

Analytics & Reporting:

  • PowerPoint: For creating client presentations and communicating design rationale and recommendations.

CRM & Automation:

  • While not explicitly mentioned as primary tools for this role, understanding the broader context of CRM and automation within client projects could be beneficial.

📝 Enhancement Note: Figma is the cornerstone technology for this role. Candidates should be ready to discuss their mastery of its advanced features and how they leverage it for efficient design handoff and system maintenance.

👥 Team Culture & Values

Operations Values:

  • Client Focus: Delivering exceptional results and building strong, lasting relationships with clients.

  • Technology Excellence: Leveraging technology to solve complex business challenges and drive innovation.

  • Collaboration: Working effectively within cross-functional teams and fostering an inclusive environment.

  • Continuous Improvement: Embracing new design methods, tools, and technologies, including AI, to enhance creativity and efficiency.

  • Quality & Craft: Maintaining high standards for visual design, usability, and accessibility in all deliverables.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to be integral members of project teams, working closely with developers, researchers, analysts, and project managers.

  • Open Communication: Clear and compelling communication of design rationale and recommendations is essential, both internally and with clients.

  • Feedback Loop: A culture that encourages incorporating feedback from clients and Creative Directors to refine designs.

  • Knowledge Sharing: Sharing insights on design and technology trends to inform project solutions.

📝 Enhancement Note: The company values client success, technological innovation, and collaborative teamwork. The design team operates in a dynamic, project-driven environment that requires strong communication and adaptability.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Creativity and Constraints: Designing visually striking experiences while adhering to design systems, client brand guidelines, and technical limitations.

  • Client Management: Effectively presenting and defending design decisions to clients who may have varying levels of design understanding or strong opinions.

  • Rapid Technology Evolution: Staying current with evolving design tools, methodologies (especially AI in design), and industry trends to maintain a competitive edge.

  • Project Variety: Adapting quickly to diverse client industries, project scopes, and team dynamics inherent in a consulting environment.

  • Accessibility Implementation: Ensuring that accessibility standards are not just met but thoughtfully integrated into the design process and final product.

Learning & Development Opportunities:

  • Advanced Design Skills: Opportunities to hone skills in areas like motion design, interaction design, or advanced prototyping.

  • AI in Design: Exploring and integrating AI tools to enhance the design workflow and creative output.

  • Consulting Acumen: Developing client-facing skills, project management basics, and business strategy understanding.

  • Leadership Track: Potential to grow into design leadership roles, mentor junior designers, and influence strategic design direction.

  • Industry Exposure: Gaining experience across various industries through client projects, broadening professional perspective.

📝 Enhancement Note: The role presents challenges that are typical of a senior design position in consulting, emphasizing adaptability, strong communication, and continuous learning. The growth opportunities are substantial for those looking to advance their design career and consulting expertise.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to balance a strong visual aesthetic with strict usability or brand guidelines. How did you approach it?"

  • "How do you ensure your designs are accessible? Walk us through your process for incorporating WCAG standards."

  • "Discuss your experience with design systems. How do you contribute to or maintain them? What are the benefits of using them?"

  • "How do you handle constructive criticism or conflicting feedback from clients or team members on your designs?"

Company & Culture Questions:

  • "What interests you about CapTech Consulting and our approach to technology consulting?"

  • "How do you see your design philosophy aligning with our company values of client focus and technology excellence?"

  • "Describe your ideal collaborative environment when working on a project team."

Portfolio Presentation Strategy:

  • Storytelling: For each project, craft a narrative that explains the business problem, your role and process, the challenges you faced, your design solutions, and the impact of your work.

  • Figma Focus: Explicitly demonstrate your Figma workflow, showing how you leveraged advanced features for efficiency and scalability. Consider a live demo or clearly annotated screenshots/videos.

  • Visual Clarity: Ensure your presentation is visually clean, well-organized, and reflects your design sensibility. Use high-fidelity mockups and prototypes.

  • Conciseness: Be prepared to present your strongest projects within a set timeframe, focusing on the most relevant aspects for this role.

  • Q&A Readiness: Anticipate questions about your design decisions, technical approach, and collaboration experiences.

📝 Enhancement Note: Candidates should prepare to deeply discuss their Figma proficiency and design system experience, as these are critical requirements. Demonstrating a consultative mindset and strong communication skills will be key.

📌 Application Steps

To apply for this Senior Visual / Product Designer position:

  • Submit your application through the provided application link on jobs.smartrecruiters.com.

  • Portfolio Customization: Ensure your online portfolio link is prominently displayed and that the showcased projects strongly align with the job requirements, particularly highlighting Figma expertise, UI/brand design, and experience with design systems.

  • Resume Optimization: Tailor your resume to emphasize your 3-5 years of professional design experience, your degree in Design or a related field, and specific skills like Figma, Adobe Creative Suite, and accessibility standards. Use keywords from the job description.

  • Interview Preparation: Practice articulating your design process, showcasing your best work through storytelling, and preparing to discuss your experience with collaboration, client feedback, and emerging design technologies.

  • Company Research: Familiarize yourself with CapTech Consulting's work, values, and client base to demonstrate genuine interest and cultural alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires 3-5 years of professional design experience and a bachelor's degree in Design or a related field. Proficiency in Figma and Adobe Creative Suite is essential, with a strong portfolio of UI and brand work.