Senior UX/UI Designers

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: EY Greece

Location: Thessaloniki, Greece

Job Type: Full-Time

Category: Design Operations / GTM Operations (Design Enablement)

Date Posted: May 18, 2026

Experience Level: Mid-Senior Level (5-7 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the design and delivery of human-centered, data-driven digital experiences for clients across various industries, contributing to EY Studio+'s mission of reimagining marketing, sales, and customer experience.

• Drive the entire UX/UI design lifecycle, from initial concept, user research, and wireframing through to prototyping, visual design, and final implementation, ensuring alignment with business objectives and technological capabilities.

• Collaborate closely with multidisciplinary teams including business designers, strategists, product managers, and engineers to translate complex challenges into intuitive and impactful user interfaces for web and mobile platforms.

• Champion innovation by staying abreast of the latest digital trends, integrating cutting-edge ideas, and applying proven frameworks to deliver transformative client outcomes within the Greek and international markets.

📝 Enhancement Note: While the role is Senior UX/UI Designer, its placement within EY Studio+ (focused on marketing, sales, and customer experience) and the emphasis on client-facing digital transformation positions it as a crucial enabler of Go-To-Market (GTM) strategies and revenue generation efforts. The "Design Operations" aspect focuses on the operational excellence of design processes that directly impact client engagement and business outcomes.

📈 Primary Responsibilities

• Spearhead the end-to-end UX/UI design process for client projects, encompassing user research, persona development, user journey mapping, information architecture, wireframing, prototyping, and visual design.

• Translate complex business requirements and user needs into intuitive, engaging, and aesthetically pleasing digital interfaces for web and mobile applications.

• Conduct user research and usability testing to gather insights, validate design decisions, and iterate on designs to optimize user experience and achieve project goals.

• Collaborate effectively with cross-functional teams, including business consultants, strategists, product managers, and developers, to ensure seamless integration of design solutions and successful project delivery.

• Present design concepts, prototypes, and final deliverables to stakeholders, articulating design rationale and demonstrating how solutions meet user needs and business objectives.

• Foster an innovative design culture by staying current with industry best practices, emerging technologies (including GenAI), and design trends, and proactively integrating them into design solutions.

• Contribute to the development and maintenance of design systems, ensuring consistency, scalability, and efficiency across multiple projects and platforms.

• Facilitate design thinking workshops and brainstorming sessions to drive ideation and problem-solving with client teams and internal stakeholders.

📝 Enhancement Note: The responsibilities highlight a blend of creative design execution and strategic GTM enablement. The emphasis on client collaboration, translating business needs into user experiences, and driving digital transformation directly supports revenue-generating activities by enhancing customer engagement and streamlining sales and marketing processes through superior design.

🎓 Skills & Qualifications

Education:

Experience:

• 5 to 7 years of progressive UX/UI design experience, preferably within consulting, agency environments, or in-house teams focused on digital product development and client services.

Required Skills:

• UX Design: Expertise in user research methodologies, persona creation, user journey mapping, information architecture, and usability testing.

• UI Design: Strong visual design skills, including layout, typography, color theory, and brand integration, with a keen eye for aesthetics and detail.

• Prototyping & Wireframing: Proficiency in creating interactive prototypes and detailed wireframes to visualize user flows and interface concepts.

• Design Software Proficiency: Advanced technical skills in industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), and similar platforms.

• Communication & Presentation: Excellent verbal and written communication skills, with the ability to clearly articulate design decisions, present complex ideas to diverse stakeholders, and facilitate design reviews.

• Cross-functional Collaboration: Demonstrated ability to work effectively within multidisciplinary teams, fostering a collaborative environment and contributing to shared project goals.

• English Fluency: Professional fluency in English, both written and spoken, for effective communication with global teams and clients.

Preferred Skills:

• Agile Design Delivery: Experience working within agile development methodologies, adapting to iterative processes and contributing to sprint cycles.

• Design Systems: Experience in developing, contributing to, or maintaining a comprehensive design system, ensuring consistency and scalability.

• Accessibility Standards: Knowledge of and practical experience with web accessibility standards (e.g., WCAG) to ensure inclusive design solutions.

• Workshop Facilitation: Ability to organize and lead design thinking workshops, brainstorming sessions, and requirements gathering meetings.

• Material Design & Human Interface Guidelines: Familiarity with established design languages like Google's Material Design and Apple's Human Interface Guidelines.

• Project Management: Strong organizational skills with meticulous attention to detail, enabling effective management of design tasks and timelines.

• Additional Languages: Proficiency in other languages is considered a plus for international client engagements.

📝 Enhancement Note: The required skills are deeply embedded in operations' need for efficiency and standardization. Proficiency in design tools and methodologies directly supports the operational backbone of GTM initiatives by enabling rapid iteration, clear communication of design intent, and the creation of user interfaces that drive customer acquisition and retention metrics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of UX/UI design projects, demonstrating the breadth of your experience across different industries and platforms (web, mobile).

• Case studies that clearly articulate the problem statement, your role in the project, the design process undertaken (research, ideation, prototyping, testing), and the quantifiable impact or outcomes achieved.

• Examples of user flows, wireframes, interactive prototypes, and final visual designs, clearly illustrating your design thinking and execution capabilities.

• Evidence of collaboration with cross-functional teams and how you integrated feedback into the design process.

Process Documentation:

• Showcase your understanding of the end-to-end design process, including how you approach user research, conceptualization, iterative design, and validation.

• Examples of how you have documented design decisions, user flows, and interface specifications to ensure clarity and alignment with development teams.

• Evidence of your ability to adapt design processes based on project needs, client feedback, and agile methodologies.

• Demonstrations of how you have leveraged design systems or established guidelines to maintain consistency and efficiency.

📝 Enhancement Note: The emphasis on process documentation and portfolio case studies is critical for operations roles. It demonstrates an ability to not just create, but to systematically apply design principles, measure impact, and communicate complex processes clearly – all hallmarks of effective operations professionals who drive efficiency and ROI.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Professional Development: Unlimited access to educational platforms, EY Badges, EY Degrees, and support for professional certifications.

• Coaching & Mentorship: Personalized coaching and feedback to foster professional growth.

• Global Exposure: Opportunities to work on international projects through EY's expansive global network.

• GenAI Ecosystem: Access to advanced AI tools to enhance work and career growth.

• Financial Wellbeing: Competitive rewards package, including ticket restaurant vouchers.

• Health & Wellbeing: Private health and life insurance schemes, income protection.

• Exclusive Perks: An EY benefits club card offering a wide range of discounts and offers.

• Work-Life Balance: Flexible working arrangements (hybrid model), summer short Fridays, and an EY Day Off.

• Societal Impact: Opportunities for volunteerism and engagement in sustainable practices.

• Recognition: Being part of a recognized employer in Greece (Top Employer, Great Place to Work, Best Workplace in Professional Services & Consulting).

Working Hours:

• Standard full-time hours, likely around 40 hours per week, with flexibility offered through the hybrid working model. Specific daily hours may vary based on project needs and team collaboration.

📝 Enhancement Note: The salary estimate is based on research of Senior UX/UI Designer roles in Greece and comparable European markets, considering the consulting industry and the prestige of EY. The benefits package is extensive, reflecting EY's commitment to employee development and well-being, which is a significant draw for operations professionals seeking a stable and growth-oriented environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services, Consulting, Technology, Marketing & Sales Enablement. EY is a global leader in professional services, offering assurance, consulting, tax, strategy, and transactions services. EY Studio+ specifically focuses on transforming client marketing, sales, and customer experiences through a blend of business acumen, design expertise, and technological innovation.

Company Size: EY is a massive global organization, employing over 300,000 professionals worldwide. Within Greece, EY has nearly 3,000 professionals. EY Studio+ is a specialized global unit with 7,000 professionals across 50 countries. This size offers stability, extensive resources, and global opportunities, while the Studio+ unit provides a more focused, agile environment for innovation.

Founded: EY was founded in 1989 through the merger of Ernst & Whinney and Arthur Young. EY Greece is celebrating 100 years in Greece. This long history signifies stability, deep market understanding, and established client relationships.

Team Structure:

• EY Studio+: A global network of professionals specializing in marketing, sales, and customer experience transformation.

• Local Team (Thessaloniki): The Senior UX/UI Designer will be part of the EY Studio+ team based in Athens, working with colleagues in Thessaloniki and potentially other Greek offices.

• Cross-functional Collaboration: The role involves close collaboration with business designers, strategists, product managers, technology consultants, and engineering teams. This interdisciplinary approach is key to delivering holistic client solutions.

• Reporting: Likely reports to a Design Lead or Studio+ Manager within the EY Greece operations.

Methodology:

• Human-Centered Design: A core philosophy, emphasizing understanding user needs and behaviors to create impactful experiences.

• Data-Driven Solutions: Leveraging data analytics and insights to inform design decisions and measure outcomes.

• Agile Development: Embracing iterative processes for rapid development and adaptation.

• Technology Integration: Utilizing advanced technology and AI (including GenAI) to enhance client solutions and internal processes.

• Design Thinking: Employing structured frameworks for creative problem-solving and innovation.

Company Website: https://www.ey.com/el_gr

📝 Enhancement Note: The company context highlights EY's scale and reputation, which translates to robust operational frameworks and a commitment to professional development. EY Studio+'s focus on GTM enablers means this role is integral to client success and revenue growth, requiring a strong understanding of business objectives and user engagement strategies.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role within the design function, acting as a key enabler for GTM and client experience initiatives. It requires significant autonomy in design execution and a strong ability to influence project direction through design expertise. The role bridges creative design with operational delivery of client solutions.

Reporting Structure: The Senior UX/UI Designer will likely report to a Design Lead, UX Manager, or Head of EY Studio+ within EY Greece. They will work collaboratively with project managers and cross-functional team leads, providing design leadership within their project scope.

Operations Impact: The impact of this role is significant, as superior UX/UI design directly influences client acquisition, engagement, satisfaction, and retention. By creating intuitive and effective digital interfaces for marketing, sales, and customer experience platforms, the designer contributes directly to client revenue growth and operational efficiency. This role is crucial for delivering on EY's promise of building a better working world for its clients.

Growth Opportunities:

• Design Leadership: Progression to Lead UX/UI Designer, Design Manager, or Head of Design within EY Studio+, overseeing teams and strategic design initiatives.

• Specialization: Deepen expertise in specific areas such as Service Design, CX Strategy, Design Systems Management, or emerging technologies like Generative AI in design.

• Client Strategy: Transition into roles focused on broader client strategy consulting, leveraging design thinking and user-centric approaches to address complex business challenges.

• Global Mobility: Opportunities to work on international projects and potentially relocate to other EY offices globally.

• EY Degrees & Certifications: Access to EY's extensive learning and development programs to acquire new skills and formal certifications, enhancing career versatility.

📝 Enhancement Note: The growth trajectory emphasizes not just design mastery but also the strategic and operational leadership expected of senior roles within a consulting environment. These pathways are attractive to operations professionals looking to leverage their analytical and problem-solving skills in a client-facing, impactful capacity.

🌐 Work Environment

Office Type: EY Greece operates a hybrid model, indicating that the role involves a blend of remote work and in-office presence. The offices in Athens and Thessaloniki are likely modern, collaborative spaces designed to support teamwork, client meetings, and focused individual work.

Office Location(s): The primary office for this role is Thessaloniki, Greece. EY Greece also has offices in Athens, Patras, and Crete, allowing for potential collaboration or project work across these locations.

Workspace Context:

• Collaborative Hubs: Offices are equipped with meeting rooms, breakout areas, and potentially dedicated design studios to facilitate team collaboration and workshops.

• Technology-Enabled: Access to cutting-edge technological equipment and software to support design work and remote connectivity.

• Hybrid Flexibility: The hybrid model allows for a balance between focused individual work at home and collaborative team sessions or client interactions in the office. This structure supports efficient workflow and work-life integration, crucial for operations roles that require deep concentration.

Work Schedule:

• The standard working hours are likely 40 hours per week. The hybrid model offers flexibility in scheduling, allowing individuals to balance personal commitments with professional responsibilities, which is a key factor for maintaining operational efficiency and employee well-being.

📝 Enhancement Note: The hybrid work environment and flexible schedule are increasingly important operational considerations for attracting and retaining talent. This setup allows for optimized productivity, catering to both focused design work and essential team collaboration, mirroring the operational flexibility often sought in GTM and RevOps roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will review applications and portfolios to assess basic qualifications and fit.

• Technical Interview(s): Expect one or more interviews with design leaders and/or senior designers. These will likely involve in-depth discussions about your portfolio, design process, problem-solving approach, and technical skills. Be prepared to walk through specific case studies.

• Case Study/Design Challenge: You may be asked to complete a design exercise or a take-home assignment simulating a real-world client problem. This assesses your practical application of skills and your approach to challenges.

• Behavioral & Cultural Fit Interview: Interviews focusing on teamwork, communication, adaptability, and alignment with EY's values and culture. This may involve discussions with potential team members and cross-functional collaborators.

• Final Interview: Potentially with a senior leader in EY Studio+ or EY Greece to discuss overall fit, career aspirations, and confirm the offer.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant projects that best showcase your UX/UI skills and impact. Tailor your selection to the EY Studio+ focus on marketing, sales, and CX.

• Tell a Story: For each project, clearly articulate the client's challenge, your role, the design process, key decisions, and the measurable outcomes or impact. Use visuals effectively to support your narrative.

• Highlight Process: Emphasize your methodology – how you conducted research, iterated on designs, collaborated with teams, and used data to inform your work. This demonstrates operational rigor.

• Showcase Tools & Techniques: Clearly state the tools you used (Figma, Adobe, etc.) and the specific design techniques employed.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction scores, reduced task completion times).

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether it's a digital link or a PDF.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly analyze the client's industry, business goals, and target users.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if you don't have a complete solution. Articulate your thought process, assumptions, and next steps.

• Prioritize: Identify the most critical aspects of the challenge and focus your efforts there.

• Consider Business Impact: Frame your solutions in terms of how they will benefit the client's business objectives, such as driving revenue, improving efficiency, or enhancing customer loyalty.

• Be Ready to Justify: Be prepared to explain and defend your design choices and strategic recommendations.

📝 Enhancement Note: The interview and portfolio review process for this role emphasizes practical application, strategic thinking, and clear communication of impact. This aligns with operations' need for demonstrable results and well-defined processes, making a strong portfolio and clear articulation of design's business value crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely, as it's becoming an industry standard), Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch. Proficiency in at least one primary tool and familiarity with others is expected.

• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, Hotjar, or internal client platforms for gathering user feedback and behavioral data.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Miro, Slack for team communication, task management, and collaborative ideation.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (or similar) for understanding user behavior on digital platforms.

• Data Visualization: Tableau, Power BI, or similar tools for creating dashboards and reports to communicate design performance and insights to stakeholders.

CRM & Automation:

• CRM Systems: Familiarity with Salesforce, HubSpot, or similar CRM platforms is beneficial for understanding how design impacts sales and customer management workflows.

• Marketing Automation: Awareness of platforms like Marketo, Pardot, or HubSpot for understanding how design integrates into marketing campaigns.

• Integration Tools: Understanding how design elements and user flows integrate with backend systems and APIs.

📝 Enhancement Note: The technology stack is central to operations roles. Proficiency in these tools not only enables effective design execution but also demonstrates an understanding of how design integrates into broader business systems and workflows, impacting client-facing operations and revenue generation.

👥 Team Culture & Values

Operations Values:

• Client Focus: A deep commitment to understanding and serving client needs, driving value through transformative solutions.

• Innovation & Curiosity: A drive to explore new ideas, technologies (like GenAI), and methodologies to push creative boundaries and deliver cutting-edge solutions.

• Collaboration & Teamwork: A strong emphasis on working together across disciplines to achieve shared goals, valuing diverse perspectives and collective problem-solving.

• Excellence & Impact: A pursuit of high-quality outcomes, measured by tangible business results and positive societal impact.

• Integrity & Trust: Upholding ethical standards and building trust with clients and colleagues through transparency and accountability.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration between design, business strategy, technology, and product management teams is fundamental.

• Open Communication: Encouraging active dialogue, feedback exchange, and constructive critique to refine designs and strategies.

• Workshop-Driven Ideation: Utilizing facilitated workshops to bring diverse stakeholders together for ideation, problem-solving, and alignment.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and insights across teams and projects.

📝 Enhancement Note: The values and collaboration style align with operational excellence. A focus on client success, innovation, and teamwork directly supports the GTM and revenue objectives by ensuring that design efforts are strategically aligned, efficiently executed, and deliver measurable business value through strong cross-functional partnerships.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Client Needs with Business Objectives: Effectively translating diverse client requirements and business goals into cohesive and user-centric design solutions.

• Navigating Complex Industries: Adapting design approaches to suit the unique challenges and user behaviors within various sectors such as financial services, healthcare, and government.

• Rapid Technological Evolution: Keeping pace with the fast-changing landscape of digital tools, platforms, and emerging technologies like AI, and integrating them effectively into design strategies.

• Stakeholder Management: Managing expectations and securing buy-in from multiple stakeholders with potentially conflicting priorities.

• Remote Collaboration: Maintaining strong team cohesion and effective design communication in a hybrid and potentially distributed work environment.

Learning & Development Opportunities:

• Advanced Design Techniques: Access to training and workshops on emerging design methodologies, tools, and platforms.

• Industry Specialization: Opportunities to develop deep expertise in specific client industries (e.g., FinTech, HealthTech) through project work and specialized training.

• Leadership Development: Pathways to take on project leadership roles, mentor junior designers, and develop strategic consulting skills.

• GenAI Integration: Learning to leverage Generative AI tools to enhance creative processes, accelerate ideation, and improve efficiency in design workflows.

• Certifications & Degrees: Pursuing EY Badges and EY Degrees, along with external certifications, to formalize skills and expand career options.

📝 Enhancement Note: Understanding potential challenges and growth opportunities is key for operations professionals. This role offers a clear path for skill development in a dynamic environment, and the challenges require strategic problem-solving and adaptability, which are core operational competencies.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements in a design project. How did you approach it, and what was the outcome?" (Assesses stakeholder management and negotiation skills)

• "How do you stay updated on the latest UX/UI trends and technologies, and how have you incorporated them into your work?" (Evaluates proactivity, continuous learning, and innovation)

Company & Culture Questions:

• "What interests you about EY Studio+ and our focus on marketing, sales, and customer experience transformation?" (Gauges alignment with the business unit's mission)

• "How do you contribute to a collaborative team environment, especially in a hybrid setting?" (Assesses teamwork and adaptability to work models)

Portfolio Presentation Strategy:

• The STAR Method: Structure your case study presentations using Situation, Task, Action, Result. This is a universally recognized framework for demonstrating experience and impact.

• Visual Storytelling: Use high-quality visuals (mockups, prototypes, flowcharts) to guide your audience through your design process and outcomes. Avoid text-heavy slides.

• Focus on "Why": Clearly articulate the rationale behind your design decisions. Why did you choose a particular approach? What problem were you solving?

• Quantify Impact: Whenever possible, present data that demonstrates the success of your designs. If exact metrics aren't available, discuss anticipated outcomes or lessons learned that can inform future success.

• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative approaches you considered. Be honest about limitations and what you would do differently.

📝 Enhancement Note: Interview preparation for this role requires showcasing not only design skills but also strategic thinking, business acumen, and the ability to articulate impact – all critical for operations-focused roles that bridge creative execution with business outcomes.

📌 Application Steps

To apply for this operations enablemen t position:

• Submit Your Application: Visit the provided link and submit your resume and any requested initial information.

• Curate Your Portfolio: Select 3-5 of your most relevant and impactful UX/UI design projects. Focus on case studies that demonstrate your ability to solve business problems through design, especially in areas related to marketing, sales, and customer experience. Ensure your portfolio clearly outlines your process, role, and quantifiable results.

• Tailor Your Resume: Highlight keywords and responsibilities from this job description, emphasizing your experience in UX/UI design, prototyping, user research, cross-functional collaboration, and any experience with design systems or agile methodologies. Quantify achievements wherever possible.

• Prepare for Case Studies: Anticipate being asked to present one or more portfolio projects in detail during interviews. Practice articulating your design process, rationale, and the business impact of your work. Be ready to discuss how you would approach a hypothetical design challenge relevant to EY's clients.

• Research EY Studio+: Understand EY's offerings in marketing, sales, and customer experience transformation. Familiarize yourself with their recent work, values, and the broader EY brand to articulate your interest and cultural fit effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.