Senior UX-specialist – Göteborg

📍 Job Overview

Job Title: Senior UX-specialist – Göteborg

Company: Sway Sourcing

Location: Göteborg, Sweden

Job Type: FULL_TIME

Category: User Experience (UX) / Product Design Operations

Date Posted: 2026-08-31T06:45:18

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the strategic design and documentation of user interfaces for digital solutions, particularly within public sector case management systems.

• Key responsibilities involve translating complex user needs and business processes into intuitive and accessible user experiences.

• The position requires a strong blend of UX/UI design, process automation understanding, and information architecture principles.

• A critical component is the ability to create clear, actionable design guidelines and ensure compliance with accessibility standards.

📝 Enhancement Note: While the title is "Senior UX-specialist," the responsibilities and experience requirements (3+ years) suggest a mid-to-senior level role. The focus on process automation, information design, and documentation leans towards a specialized UX role that bridges design with operational efficiency. The hybrid nature with a significant remote component after initial onboarding is also a key characteristic.

📈 Primary Responsibilities

• Develop and document comprehensive UI design guidelines and principles for IT solutions, specifically for case management systems.

• Ensure user interfaces are intuitively designed, effectively guiding users through complex case handling processes based on user needs and workflow analysis.

• Contribute expertise in process development and automation to optimize user journeys and system functionalities.

• Design and implement principles for information architecture and the clear presentation of large datasets within dashboards and reporting interfaces.

• Adapt and tailor design guidelines to the specific capabilities and constraints of the Decisions platform.

• Guarantee adherence to accessibility requirements (WCAG 2.2 Level AA, Swedish accessibility directives) and overarching UI design standards.

• Create and maintain detailed documentation for all developed design and UI guidelines, ensuring clarity and consistency.

• Collaborate with stakeholders to gather requirements and ensure design solutions align with business objectives and user expectations.

• Conduct usability testing and gather feedback to iterate on designs and improve user satisfaction.

📝 Enhancement Note: The original description highlights "process automation" and "information design" as key components alongside UX/UI. This suggests the role requires an understanding of how to streamline workflows through design and how to present data effectively, implying a need for skills beyond traditional UX/UI, leaning into aspects of operations and data visualization.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of UX/UI principles, process automation, and information design is essential. Formal education in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is beneficial.

Experience: Minimum of 3 years of professional experience in process automation and user interface (UI) design.

Required Skills:

• Minimum 3 years of experience in process automation and UI/UX design.

• In-depth knowledge and practical experience with WCAG 2.1/2.2 Level AA standards, Swedish accessibility directives, and Digg's regulations.

• Proven experience in documenting UI/UX design guidelines and best practices.

• Proficiency in Swedish (oral and written communication).

• Strong understanding of user-centered design principles and methodologies.

• Ability to structure and visualize complex information for dashboards and reporting.

• Experience with user journey mapping and process flow analysis. Preferred Skills:

• At least 1 year of experience designing user interfaces specifically within the Decisions platform.

• Experience working within the public sector or government organizations.

• Familiarity with agile development methodologies.

• Skills in wireframing, prototyping, and user flow diagramming tools (e.g., Figma, Sketch, Adobe XD).

• Understanding of information architecture principles.

📝 Enhancement Note: The emphasis on WCAG 2.2 and specific Swedish accessibility directives indicates a need for deep technical knowledge in this area, not just general awareness. The "Meriterande krav" (merit requirements) for Decisions platform experience is a critical differentiator for this role, implying the need to understand platform-specific design constraints and capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least two distinct projects demonstrating your ability to design intuitive user interfaces for complex workflows or case management systems.

• Include examples of how you have applied process automation principles to improve user efficiency or streamline tasks.

• Present case studies that illustrate your approach to information design, particularly how you've structured and visualized large datasets in dashboards or reports.

• Provide documentation examples showcasing your ability to create clear, actionable design guidelines and standards.

• Demonstrate experience with accessibility standards (WCAG 2.2 AA) in your design process and deliverables. Process Documentation:

• Documented examples of user journey maps, process flows, and wireframes.

• Examples of design system components or style guides developed for digital products.

• Case studies detailing the problem, your design process, the solutions implemented, and the measured impact (e.g., improved user efficiency, reduced error rates).

• Documentation outlining how accessibility requirements were integrated into the design and development lifecycle.

📝 Enhancement Note: Given the role's focus on documentation and guidelines, the portfolio should heavily emphasize the clarity and thoroughness of written documentation alongside visual design work. Demonstrating how designs translate into practical, implementable guidelines is paramount.

💵 Compensation & Benefits

Salary Range: For a Senior UX Specialist in Göteborg with 3-5 years of experience, focusing on public sector and specialized platforms like Decisions, a typical gross hourly rate would range from 450 SEK to 650 SEK. This translates to an estimated monthly gross salary of 72,000 SEK to 104,000 SEK, depending on the exact experience, depth of platform knowledge, and negotiation.

Benefits:

• Flexible Work Arrangement: Hybrid model allowing up to approximately 50% remote work after initial onboarding, offering work-life balance.

• Long-Term Engagement: The initial contract is for one year with a possibility of extension, providing stability.

• Professional Development: Opportunity to work with a specialized platform (Decisions) and contribute to important public sector initiatives.

• Varied Workload: The role offers a flexible weekly commitment, starting with 5-10 hours per week and scaling to 1-3 hours as needed, allowing for concurrent projects or other professional engagements.

• Swedish Public Sector Exposure: Experience in a critical sector, contributing to public services.

Working Hours: The role is part-time with an estimated commitment of 5-10 hours per week during the first month, reducing to approximately 1-3 hours per week thereafter, with the possibility of remote work up to 50%. This flexible schedule requires strong time management and self-discipline.

📝 Enhancement Note: The salary range is estimated based on typical rates for senior-level UX specialists in Sweden, considering the specific location (Göteborg) and the specialized nature of the role (public sector, Decisions platform). The flexible, part-time nature might influence the overall annual compensation but reflects a common model for consultancy or specialized project roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Recruitment and Staffing Services, with a specialization in IT, Administration, HR, Marketing, and Finance sectors. Sway Sourcing acts as an intermediary, placing talent into client organizations.

Company Size: Sway Sourcing is described as a "relatively new actor" but has built trust with "many of Sweden's largest companies." They have offices in Sweden and Spain, suggesting a growing, dynamic, and potentially agile organizational structure.

Founded: The company is relatively new, implying a modern, possibly less hierarchical culture focused on efficiency and innovation in recruitment.

Team Structure:

• The Senior UX Specialist will be working on an assignment for a client within the "public sector" in Göteborg. This means the day-to-day team will likely consist of individuals from that public sector organization, including project managers, developers, other designers, and stakeholders involved in case management systems.

• Sway Sourcing itself provides recruitment support, so internal interaction would be with their recruitment team. Methodology:

• Client-Focused: Sway Sourcing's methodology is centered on matching talent efficiently and effectively.

• Process-Driven: The UX Specialist is expected to bring process development and automation knowledge, suggesting a culture that values systematic approaches and continuous improvement.

• Data-Informed: The emphasis on information design and dashboards implies a data-driven approach to understanding user behavior and system performance.

Company Website: https://www.swaysourcing.com

📝 Enhancement Note: The candidate will be embedded within a public sector client's team, so understanding the culture of that specific client organization will be crucial. Sway Sourcing's culture is likely entrepreneurial and service-oriented, focused on efficient talent placement.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a "Senior UX-specialist" with a focus on specialized areas like process automation, information design, and platform-specific UI within the public sector. It represents a senior individual contributor role, demanding significant expertise and autonomy. The role is project-based and part-time, offering flexibility but potentially less traditional career ladder progression within a single organization.

Reporting Structure: The Senior UX Specialist will report to a project manager or lead within the public sector client organization. They will also have a point of contact at Sway Sourcing for contract and administrative matters.

Operations Impact: The primary impact of this role is on improving the efficiency and usability of public sector IT solutions. By designing intuitive interfaces and optimizing processes, the specialist will enhance user satisfaction, potentially reduce operational costs, and ensure compliance with critical accessibility standards, thereby improving public service delivery.

Growth Opportunities:

• Specialization: Deepen expertise in UX for public sector applications, process automation within governmental workflows, and specific platforms like Decisions.

• Consulting Skills: Develop strong client management, communication, and documentation skills applicable to future consulting or senior design roles.

• Portfolio Expansion: Build a robust portfolio with high-impact projects in a critical sector, which can open doors to similar roles or more extensive engagements.

• Networking: Establish connections within the Swedish public sector IT landscape and the broader UX community through Sway Sourcing's network.

📝 Enhancement Note: The growth is likely to be in specialized consulting and project-based work rather than a traditional corporate career path. The flexibility allows for exploration of different projects or further specialization.

🌐 Work Environment

Office Type: The role is described as hybrid, with a requirement for on-site presence at the start in Göteborg. After the initial onboarding, the work can primarily be done remotely via Teams and email, up to approximately 50% of the time. This suggests a modern approach to work, balancing in-person collaboration with remote flexibility.

Office Location(s): The primary on-site requirement is in Göteborg, Sweden, at Drottninggatan, 411 10.

Workspace Context:

• Collaborative Environment: Initial onboarding will require in-person collaboration in Göteborg, facilitating team integration and knowledge transfer with the public sector client.

• Remote Tools: Post-onboarding, the work will heavily rely on digital collaboration tools like Microsoft Teams and email for communication and project management.

• Autonomy: The significant remote component necessitates a high degree of self-discipline, time management, and proactive communication from the specialist.

• Public Sector Setting: The work environment will be within a public sector organization, which may have its own specific processes, security protocols, and cultural norms.

Work Schedule: The role is part-time, with an estimated 5-10 hours per week for the first month, reducing to 1-3 hours per week thereafter. This flexible schedule is ideal for individuals seeking to supplement other work or manage their time with a high degree of autonomy.

📝 Enhancement Note: The hybrid nature, with a strong emphasis on remote work after an initial period, is a key feature. Candidates should be comfortable with digital collaboration tools and managing their workload independently.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Sway Sourcing will likely conduct an initial screening to assess basic qualifications, experience, and communication skills (likely in Swedish).

• Technical/Portfolio Review: A more in-depth interview with the client team or a senior UX lead. This will involve a thorough review of your portfolio, focusing on specific examples of UI design, process automation integration, information design for dashboards, and documentation of guidelines. Expect detailed questions about your process, decision-making, and how you've handled accessibility requirements.

• Platform-Specific Discussion: If you have Decisions platform experience, this will be a key area of discussion. If not, expect questions about your ability to learn and adapt to new platforms quickly.

• Cultural Fit & Logistics: A final discussion to assess cultural fit with the public sector client team and confirm understanding of the hybrid and part-time work arrangement.

Portfolio Review Tips:

• Highlight Process & Documentation: Prioritize projects where you've created detailed design guidelines, process flows, and accessibility documentation. This is a core requirement.

• Quantify Impact: Where possible, provide metrics or qualitative feedback demonstrating the impact of your designs (e.g., improved user task completion time, reduced support queries, increased accessibility compliance).

• Showcase Dashboard/Info Design: Include at least one strong example of dashboard or information visualization design that clearly presents complex data.

• Explain Platform Adaptations: If you have Decisions experience, clearly articulate how you leveraged or worked within its constraints. If not, explain how you approach learning new platforms.

• Accessibility Expertise: Be ready to walk through your process for ensuring WCAG 2.2 AA compliance in a specific project.

Challenge Preparation:

• Design Exercise: You might be asked to complete a short design exercise or critique an existing UI, focusing on areas like usability, accessibility, or information clarity.

• Process Mapping: Be prepared to discuss how you would approach mapping and optimizing a hypothetical case management process.

• Guideline Creation: Discuss how you would approach creating a new design guideline for a specific UI element or interaction.

📝 Enhancement Note: The emphasis on documentation and specific platform (Decisions) means candidates should be prepared to demonstrate not just visual design skills but also their ability to create structured, implementable guidelines and understand platform-specific design considerations.

🛠️ Tools & Technology Stack

Primary Tools:

• Design & Prototyping: While not explicitly stated, proficiency with modern design tools such as Figma, Sketch, or Adobe XD is expected for UI/UX design.

• Documentation: Tools for creating comprehensive documentation, which could include Confluence, Notion, Google Docs, or specialized design documentation platforms.

• Collaboration: Microsoft Teams is explicitly mentioned for remote collaboration.

• Platform: Decisions (required for merit, highly beneficial for the role). This is a low-code/no-code platform for building business applications and automating processes.

Analytics & Reporting:

• Experience with analytics tools to understand user behavior and inform design decisions. Specific tools are not mentioned, but familiarity with common web analytics or user behavior tracking platforms would be advantageous.

• Ability to design dashboards and reporting interfaces implies an understanding of data visualization principles and tools. CRM & Automation:

• Process Automation: Direct experience or a strong understanding of process automation concepts is crucial, especially given the "Decisions" platform requirement. This involves understanding how to model, automate, and optimize business workflows.

• Case Management Systems: Familiarity with the principles and typical features of case management systems is essential.

📝 Enhancement Note: The "Decisions" platform is a critical piece of technology. Candidates should research this platform to understand its capabilities in low-code development, business process automation, and application building. This knowledge will be key during interviews and in performing the role.

👥 Team Culture & Values

Operations Values:

• Efficiency & Automation: A strong emphasis on streamlining processes and leveraging technology (like Decisions) to automate tasks and improve operational efficiency.

• User-Centricity: Designing with the end-user in mind, ensuring intuitive, accessible, and effective experiences, especially in public service contexts.

• Clarity & Documentation: A commitment to clear communication, well-structured information, and comprehensive documentation of design guidelines and processes.

• Accessibility & Inclusivity: Prioritizing adherence to accessibility standards (WCAG 2.2 AA) to ensure digital solutions are usable by everyone.

• Data-Informed Design: Using data and insights to inform design decisions, particularly in the creation of dashboards and information visualizations.

Collaboration Style:

• Hybrid & Remote: Expect a blend of in-person collaboration during the initial phase and remote collaboration thereafter, requiring adaptability and strong digital communication skills.

• Cross-Functional: Collaboration with internal client teams (project managers, developers, business analysts) and potentially with external stakeholders.

• Proactive Communication: Given the part-time and remote nature, proactive communication and self-management are essential for effective collaboration.

• Guideline Adherence: A collaborative approach to developing and refining design guidelines, ensuring buy-in and consistent application across projects.

📝 Enhancement Note: The public sector context might imply a culture that values stability, compliance, and thoroughness, alongside the drive for efficiency and modernization driven by the UX specialist.

⚡ Challenges & Growth Opportunities

Challenges:

• Platform Learning Curve: If unfamiliar with the Decisions platform, mastering its specific design and automation capabilities will be a key initial challenge.

• Balancing Requirements: Integrating complex public sector requirements, accessibility standards, and process automation needs into intuitive UI designs.

• Part-Time Engagement: Managing project deliverables and client expectations effectively within a limited weekly time commitment.

• Remote Collaboration: Maintaining strong communication and team cohesion while working primarily remotely.

• Navigating Public Sector Processes: Understanding and working within the specific operational frameworks and procurement processes of a public sector organization.

Learning & Development Opportunities:

• Decisions Platform Expertise: Gain in-depth knowledge and practical experience with a powerful low-code automation platform.

• Public Sector UX Specialization: Develop a niche expertise in designing for government and public service applications, a growing field.

• Process Automation Design: Enhance skills in designing automated workflows and integrating them seamlessly into user interfaces.

• Information Architecture for Data: Strengthen abilities in structuring and visualizing complex data for dashboards and reporting.

• Consulting Acumen: Hone skills in client management, proposal refinement, and delivering high-value project outcomes as a consultant.

📝 Enhancement Note: The role offers a unique opportunity to bridge UX/UI with process automation and low-code development within a critical sector, providing specialized skills highly sought after in the market.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a user interface for a complex workflow or case management system. What were the key challenges, and how did you address them?" (Focus on process mapping, user journeys, and problem-solving.)

• "How do you approach documenting design guidelines to ensure they are effectively adopted and followed by development teams?" (Highlight your process for creating clear, actionable documentation.)

• "Can you walk us through your process for ensuring a design meets WCAG 2.2 Level AA compliance?" (Be ready to detail specific steps and considerations.)

• "What is your experience with process automation, and how have you integrated it into UX/UI design?" (Connect design decisions to efficiency gains.)

• "How would you approach designing a dashboard to present complex data to different user groups within a public sector context?" (Discuss information hierarchy, visualization choices, and user needs.) Company & Culture Questions:

• "What do you know about the Decisions platform, and what are your thoughts on its capabilities for business process automation?" (Research the platform beforehand.)

• "How do you see your role contributing to the efficiency and usability of public sector IT solutions?" (Emphasize impact and value.)

• "Given the hybrid and part-time nature of this role, how do you ensure effective collaboration and project delivery?" (Discuss your time management and communication strategies.)

• "What are your expectations regarding working within a public sector environment?" (Show awareness of potential cultural nuances.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio by project type or by the skills demonstrated (e.g., Case Management UI, Dashboard Design, Guideline Documentation).

• Storytelling: For each project, clearly articulate the problem, your role, the process you followed, the solution you designed, and the outcome or impact.

• Focus on Process & Documentation: For this role, spend significant time explaining your documentation process and showcasing examples of your guidelines.

• Accessibility Demonstration: Be prepared to verbally walk through how accessibility was integrated into a chosen project.

• Conciseness: Given the part-time nature, be prepared to present key highlights efficiently and answer detailed follow-up questions.

📝 Enhancement Note: Emphasize your ability to not only design but also to articulate, document, and implement those designs within a specific platform and regulatory framework. Your ability to learn and adapt to the Decisions platform will be a significant factor.

📌 Application Steps

To apply for this operations position:

• Submit your application through the application link provided by Sway Sourcing.

• Tailor Your Resume: Highlight your experience in UX/UI design, process automation, information design, accessibility standards (WCAG 2.2 AA), and any experience with the Decisions platform or similar low-code/no-code tools. Quantify achievements where possible.

• Prepare Your Portfolio: Curate a portfolio that strongly features your documentation of design guidelines, process flows, accessibility considerations, and dashboard design. Ensure it's easily accessible (e.g., online link) and well-organized.

• Research the Decisions Platform: Familiarize yourself with the Decisions platform to understand its core functionalities and how it's used for business process automation and application development. This will be critical for interview discussions.

• Practice Your Swedish: Ensure you are comfortable discussing your experience and technical concepts in Swedish, as this is a mandatory requirement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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