Senior UX Researcher

Okta
Full-timeBengaluru, India

📍 Job Overview

Job Title: Senior UX Researcher

Company: Okta

Location: Bengaluru, Karnataka, India

Job Type: Full-Time

Category: User Experience Research / Design Operations

Date Posted: 2026-09-02

Experience Level: 5-10 Years (Mid-Senior to Senior)

Remote Status: Hybrid

🚀 Role Summary

  • Lead end-to-end UX research initiatives within Okta's Access Management ecosystem, focusing on identity security across multiple operating systems and platforms.

  • Develop and manage a dedicated user panel to cultivate deep customer empathy and ensure a direct line to critical user feedback.

  • Champion the integration of AI tools to streamline research operations, such as transcript synthesis and feedback classification, enhancing efficiency.

  • Act as a key research anchor for Okta India, empowering cross-functional partners (Product, Design, Engineering) to conduct their own high-quality evaluative studies through training and frameworks.

  • Collaborate with globally distributed teams to synthesize complex data into compelling stories and actionable recommendations for executive stakeholders.

📝 Enhancement Note: This role is positioned as a Senior UX Researcher with significant leadership and foundational responsibilities, particularly in building out regional research operations. The emphasis on AI-driven efficiency and empowering other teams suggests a strong focus on "Research Operations" (ResearchOps) principles, making it a hybrid role between pure UX Research and ResearchOps.

📈 Primary Responsibilities

  • Define, prioritize, and execute generative and evaluative research strategies for the Access Management product area, aligning cross-border roadmaps with high-priority business objectives across Windows, macOS, Linux, iOS, and Android platforms.

  • Proactively build, manage, and nurture a dedicated user panel of diverse personas to ensure a continuous pipeline of insights from critical users and foster deeper customer empathy within the EPD teams.

  • Pioneer and champion the secure adoption of AI tools and prompt engineering for research tasks like automated transcript synthesis, qualitative data coding, and feedback classification, thereby increasing research velocity and strategic focus.

  • Develop and implement training frameworks, templates, and workflows to enable Product, Design, and Engineering partners to conduct their own rigorous evaluative studies, thus scaling research impact and fostering a stronger research mindset across the organization.

  • Flexibly apply a range of mixed methodologies, including contextual inquiry, usability testing, surveys, and quantitative analysis, to address fast-paced product timelines and the intricacies of complex security and identity domains.

  • Collaborate deeply with globally distributed Engineering, Product, and Design (EPD) teams across time zones, synthesizing intricate technical data into compelling narratives and actionable recommendations for executive and senior leadership.

  • Act as a foundational builder for Okta's regional research operations in India, establishing best practices and contributing to the overall design and research maturity of the organization.

📝 Enhancement Note: The responsibilities highlight a blend of strategic research leadership, operational building, and tactical execution. The emphasis on building a user panel and empowering other teams indicates a significant operational component beyond individual research contributions.

🎓 Skills & Qualifications

Education:

  • A Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, or a related field.

  • Alternatively, a Master's degree or PhD in a relevant field is highly desirable. Experience:

  • A minimum of 4+ years of direct experience conducting UX research within complex, highly technical B2B, enterprise, security, or developer-facing product environments.

  • If holding a postgraduate degree, 2+ years of relevant UX research experience will be considered.

  • Demonstrated track record of leading end-to-end research initiatives from problem definition to insight delivery. Required Skills:

  • Technical B2B/Enterprise Research: Proven experience conducting user research in complex, highly technical B2B, enterprise, security, or developer-facing domains.

  • Generative & Evaluative Methodologies: Proficiency in applying a wide range of research methods, including contextual inquiry, usability testing, surveys, interviews, and quantitative analysis.

  • AI Tool Integration: Demonstrated curiosity and practical experience incorporating AI tools into research workflows (e.g., automated transcript synthesis, qualitative coding, prompt engineering) to accelerate insights.

  • Cross-functional Collaboration: Proven success working effectively within globally distributed teams, with exceptional written and asynchronous communication skills.

  • Strategic & Autonomous Thinking: Ability to independently translate business goals and technical ambiguity into structured research plans, managing competing priorities across multiple product streams.

  • Data Synthesis & Storytelling: Skill in synthesizing complex qualitative and quantitative data into compelling narratives and actionable recommendations for diverse stakeholders.

Preferred Skills:

  • Platform Research Experience: Experience researching desktop and mobile applications across macOS, Windows, iOS, or Android environments.

  • Security & Identity Domain Knowledge: Background or strong understanding of identity, access management, cybersecurity, or enterprise IT administration tools.

  • ResearchOps Principles: Experience or strong interest in establishing and optimizing research processes, tools, and infrastructure to scale research impact.

  • User Panel Management: Experience in building, recruiting, and managing dedicated user panels or research communities.

  • Prompt Engineering: Familiarity with prompt engineering techniques for leveraging AI in qualitative data analysis.

📝 Enhancement Note: The requirements emphasize a blend of deep research craft, technical domain understanding, and operational leadership. The explicit mention of AI tools and the "foundational builder" aspect of regional research operations points towards a candidate who can not only conduct research but also help scale the research function itself.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • End-to-End Ownership: Showcase case studies that clearly demonstrate ownership of the entire research lifecycle, from initial problem framing and research design to synthesis and impact reporting.

  • Complex Technical Domains: Feature projects that highlight your ability to navigate and conduct research within complex, technical, or security-focused B2B/enterprise product spaces.

  • Methodological Diversity: Illustrate the flexible application of mixed methodologies (both generative and evaluative) tailored to specific research questions and product development stages.

  • Measurable Impact: Present concrete examples of how your research insights directly influenced product decisions, led to measurable business outcomes (e.g., improved adoption, reduced friction, enhanced security posture), or strategic direction.

  • AI Integration Examples: If possible, include examples of how AI tools were leveraged to enhance research efficiency or depth, detailing the specific tools and outcomes.

Process Documentation:

  • Research Planning & Scoping: Demonstrate an ability to document research plans that clearly articulate objectives, hypotheses, target users, methodologies, and success metrics.

  • Workflow Optimization: Showcase instances where you've designed or improved research workflows to increase efficiency, collaboration, or data quality.

  • Insight Delivery & Actionability: Provide examples of how findings were synthesized and communicated in formats that drive clear understanding and actionable steps for EPD teams.

  • Framework Development: If you have experience, include examples of creating research frameworks, templates, or guides to empower non-researchers or scale research efforts.

📝 Enhancement Note: For a role with "foundational builder" responsibilities, the portfolio needs to go beyond simply showcasing past research projects. It should demonstrate the candidate's ability to think about research processes, scalability, and impact measurement, particularly in a technical B2B context.

💵 Compensation & Benefits

Salary Range:

  • Given the "Senior" title, the location in Bengaluru, India, and Okta's standing as a major tech company, a competitive salary range is expected. For a Senior UX Researcher in Bengaluru, India, with 5-10 years of experience, the estimated annual salary range would likely fall between ₹25,00,000 and ₹45,00,000 (Indian Rupees). This estimate is based on industry benchmarks for senior-level UX research roles in major tech hubs in India, considering the demand for specialized skills in B2B and security domains. Benefits:

  • Comprehensive Health & Wellness: Supporting Your Well-Being initiatives likely include robust health insurance (medical, dental, vision), mental health support programs, and wellness stipends.

  • Professional Development: Access to continuous learning opportunities, including conferences, workshops, online courses, and certifications, with a focus on advancing UX research skills and potentially AI tooling.

  • Talent Development Programs: Structured programs for career growth, mentorship, and leadership development within the Design & Research organization.

  • Community & Connection: Opportunities to engage in employee resource groups, cross-functional team-building activities, and Okta's global community initiatives.

  • Generous Paid Time Off: Competitive vacation days, sick leave, and public holidays.

  • Retirement Savings Plan: Contributions to a provident fund or similar retirement savings scheme.

  • Stock Options/RSUs: Potential for equity participation, common in senior tech roles.

  • Hybrid Work Support: Resources or stipends to support a productive hybrid work setup.

Working Hours:

  • Standard full-time hours, typically 40 hours per week.

  • Given the global nature of the role (collaboration with US teams), flexibility is expected, potentially requiring some overlap during US business hours for critical meetings, which may extend beyond standard local working hours on occasion.

📝 Enhancement Note: The salary range is an estimate based on common compensation practices for senior roles in major Indian tech cities. The benefits listed are derived from the "Okta Experience" section and are typical for a company of Okta's size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Identity and Access Management (IAM) and Cybersecurity. Okta is a leader in providing identity solutions that enable secure access to applications and resources for businesses and their employees. The company operates in a rapidly evolving, high-stakes sector critical to modern digital infrastructure.

Company Size: Okta is a large enterprise company, employing thousands of people globally. This size implies structured processes, significant resources, and opportunities for impact across large-scale products and user bases.

Founded: Okta was founded in 2009. This relatively young but established history means the company has a strong track record of innovation and growth, with a culture that likely balances established practices with a forward-thinking, agile approach.

Team Structure:

  • Centralized Design & Research: The role is part of a globally distributed Design & Research organization, with a significant presence in Bengaluru, India. This structure suggests a center of excellence model, providing specialized expertise and support.

  • Reporting Structure: The Senior UX Researcher will likely report to a Design Lead, Research Manager, or Head of UX Research within the Bengaluru or APAC region, with strong dotted-line reporting or collaboration with US-based counterparts.

  • Cross-functional Collaboration: This role is deeply integrated with cross-functional Engineering, Product, and Design (EPD) teams, both within India and the US, necessitating strong collaboration and communication across time zones and disciplines.

Methodology:

  • AI-First Approach: The company is actively promoting an "AI first" mindset, encouraging the use of AI tools to enhance productivity and strategic thinking within research and development.

  • Data-Driven Insights: Okta emphasizes translating user insights directly into business metrics, product adoption, and technical feasibility, indicating a strong data-driven culture in decision-making.

  • Agile & Iterative: Given the fast-paced nature of the tech industry and the focus on product development, agile and iterative research and design processes are likely standard.

  • High Autonomy & Ownership: The culture fosters high autonomy and deep ownership, encouraging individuals to take initiative and drive their work forward with minimal micro-management.

Company Website: https://www.okta.com/

📝 Enhancement Note: The description emphasizes Okta's mission around securing identity and enabling the future of work, particularly in the context of AI. The role's location in Bengaluru and its focus on building research operations suggest a strategic investment in the region's talent pool to support global product development.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Researcher position, indicating a mid-to-senior level role. It implies a significant degree of autonomy, ownership, and the ability to lead complex research initiatives independently. The "foundational builder" aspect suggests potential for leadership in operationalizing research processes and mentoring others, which can be a stepping stone to Research Lead or Managerial roles.

Reporting Structure: The researcher will report into a regional or global Design/Research leadership structure, likely a Manager or Director. They will work closely with Product Managers, Designers, and Engineering leads within the Access Management product domain, acting as a key research partner.

Operations Impact: The role's impact is directly tied to shaping the user experience of Okta's core Access Management products. By providing critical user insights, this researcher will influence product strategy, drive adoption, enhance security efficacy, and ensure frictionless authentication experiences across multiple platforms. This directly contributes to Okta's mission of securing every identity and its business objectives.

Growth Opportunities:

  • Leadership in ResearchOps: Opportunity to build and scale research operations in India, develop best practices, and potentially lead a team focused on research enablement and infrastructure.

  • Domain Specialization: Deepen expertise in the critical and complex fields of identity management, access control, and cybersecurity, becoming a go-to expert.

  • Strategic Influence: Grow influence on long-term product strategy by consistently delivering high-impact foundational research and shaping new security paradigms.

  • Mentorship & Skill Development: Opportunity to mentor junior researchers and cross-functional partners, enhancing leadership and communication skills.

  • Global Collaboration Exposure: Further develop skills in managing cross-cultural and cross-time-zone collaborations, a valuable asset in global tech organizations.

  • AI Research Specialization: Become a leader in applying AI tools to UX research, a rapidly growing and in-demand skill set.

📝 Enhancement Note: The "foundational builder" aspect of this role is a key differentiator, offering growth beyond traditional individual contributor research roles into operational leadership and strategic development of the research function.

🌐 Work Environment

Office Type: Okta operates with a hybrid work model. This means the role is not fully remote, but offers a blend of in-office and remote work. The specific office type is likely a modern, collaborative tech office space designed to facilitate teamwork, innovation, and company culture.

Office Location(s): The role is based in Bengaluru, Karnataka, India. Okta has a significant presence in this major tech hub, offering access to a vibrant ecosystem of talent and technology.

Workspace Context:

  • Collaborative Hub: The office environment is designed to foster collaboration, with meeting rooms, common areas, and potentially dedicated spaces for design and research teams to connect.

  • Tools & Technology: Access to Okta's standard suite of productivity and collaboration tools, along with specialized UX research software and potentially AI-powered research platforms.

  • Team Interaction: Opportunities for in-person interaction with local design, product, and engineering teams, as well as virtual collaboration with global counterparts. This balance allows for both deep team connection and broad organizational reach.

Work Schedule:

  • The role operates on a standard full-time schedule (approx. 40 hours/week).

  • Given the global nature of the teams (US collaboration), some flexibility will be required, potentially involving occasional early morning or late evening meetings to accommodate overlapping working hours. This is typical for senior roles in global tech companies.

📝 Enhancement Note: The hybrid nature is explicitly stated. The focus on global collaboration suggests that while in-office time is valuable for local team dynamics, remote collaboration skills are paramount.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will conduct an initial screening call to assess basic qualifications, experience, and cultural fit.

  • Hiring Manager Interview: A deeper dive into your experience, research philosophy, leadership potential, and understanding of B2B/security domains. Expect questions about your approach to ambiguous problems and driving impact.

  • Portfolio Review Presentation: A dedicated session where you present 1-2 detailed case studies from your portfolio. This is a critical stage to showcase your research process, strategic thinking, methodological rigor, and impact. Be prepared to discuss your role, challenges, and outcomes in depth.

  • Cross-functional Interviews: Interviews with potential peers and stakeholders from Product Management, Design, and Engineering. These will assess your collaboration skills, ability to influence, and how you translate research into actionable product improvements.

  • Research Team/Leadership Interview: A final interview with senior members of the Design or Research team, focusing on your strategic vision for research, your approach to operationalizing research, and your fit within the broader design organization's culture and goals.

Portfolio Review Tips:

  • Focus on Impact: Clearly articulate the business and product impact of your research. Quantify outcomes wherever possible (e.g., "led to a 15% increase in feature adoption," "identified critical usability issues that were subsequently resolved, reducing support tickets by X%").

  • Showcase Process: Detail your research process, from problem definition and research design to synthesis and recommendation delivery. Explain why you chose specific methodologies for each project.

  • Highlight Technical/B2B Context: Emphasize your experience in complex, technical, or security-related domains. Explain how you navigated the unique challenges of researching enterprise users or technical products.

  • Demonstrate AI Integration (if applicable): If you have used AI tools in your research workflow, clearly explain how you integrated them, what benefits they provided (efficiency, depth), and how you ensured rigor and ethical use.

  • Structure for Clarity: Organize your case studies logically. Use clear headings, visuals (where appropriate and anonymized), and concise language. Aim for a narrative that tells a compelling story of problem, process, and solution.

  • Prepare for Questions: Anticipate questions about your decision-making, challenges faced, how you handled conflicting feedback, and how you collaborate with cross-functional teams.

Challenge Preparation:

  • Problem Framing: Be ready to discuss how you would approach a hypothetical research problem related to Okta's products or the identity/security space.

  • Methodology Selection: Be prepared to justify your choice of research methods for a given scenario.

  • Stakeholder Management: Think about how you would communicate research findings and influence stakeholders with different priorities.

  • Operational Thinking: Given the "foundational builder" aspect, consider how you might approach setting up research processes, building a user panel, or training non-researchers.

📝 Enhancement Note: The emphasis on AI integration and "foundational builder" responsibilities means candidates should be prepared to discuss not just their research craft but also their operational and strategic thinking regarding research enablement and efficiency.

🛠 Tools & Technology Stack

Primary Tools:

  • UX Research Platforms: Tools for usability testing, surveys, and participant recruitment (e.g., UserTesting.com, Maze, Qualtrics, SurveyMonkey).

  • Collaboration Tools: Standard enterprise collaboration suites like Slack, Microsoft Teams, Google Workspace for communication and project management.

  • Design & Prototyping Tools: Familiarity with tools used by designers (e.g., Figma, Sketch, Adobe XD) for reviewing prototypes and understanding design artifacts.

  • Data Analysis Software: Tools for qualitative data analysis (e.g., Dovetail, NVivo, or AI-assisted coding tools) and potentially quantitative analysis tools (e.g., Excel, R, Python for statistical analysis).

  • AI Research Assistants: Tools for AI-driven transcript synthesis, qualitative coding, summarization, and prompt engineering (specific tools may vary, but familiarity with the concept and application is key).

Analytics & Reporting:

  • BI Tools: Experience with business intelligence platforms (e.g., Tableau, Power BI) for understanding product usage data and user behavior metrics.

  • Product Analytics: Familiarity with product analytics tools (e.g., Amplitude, Mixpanel) to contextualize research findings with quantitative user behavior data.

  • Reporting Dashboards: Ability to create clear, concise reports and dashboards to communicate research findings and their impact to various stakeholders.

CRM & Automation:

  • CRM Systems: While not a direct user, understanding how CRM data (e.g., Salesforce) might inform user segmentation or provide context for enterprise customers is beneficial.

  • Project Management Tools: Tools like Jira, Asana, or Trello for tracking research projects and collaborating with development teams.

📝 Enhancement Note: The explicit mention of "AI Tooling" and "AI-Driven Efficiency" makes it crucial for candidates to highlight any experience or familiarity with AI-powered research assistants, prompt engineering, and automated data synthesis.

👥 Team Culture & Values

Operations Values:

  • Customer Empathy: A deep-seated commitment to understanding and advocating for the user, driving decisions based on genuine customer needs and pain points.

  • Data-Driven Decision Making: Valuing quantitative and qualitative data as the foundation for strategic product decisions and research direction.

  • Efficiency & Scalability: A focus on optimizing research processes and leveraging technology (including AI) to deliver insights faster and at scale.

  • Collaboration & Teamwork: Fostering a collaborative environment where cross-functional teams work together seamlessly, with research acting as a central enabler.

  • Ownership & Accountability: Taking personal responsibility for research outcomes, driving initiatives to completion, and delivering measurable impact.

  • Innovation & Continuous Learning: Encouraging exploration of new methodologies, tools (especially AI), and a proactive approach to staying ahead in a dynamic field.

Collaboration Style:

  • Partnership-Oriented: Research is seen as a critical partner to Product, Design, and Engineering, deeply embedded in the product development lifecycle.

  • Empowerment-Focused: A culture that encourages empowering cross-functional partners with research skills and tools, making research a "team sport" rather than a siloed function.

  • Open Communication: Valuing open, honest, and asynchronous communication across distributed teams, with clear documentation and knowledge sharing practices.

  • Feedback Culture: Receptiveness to feedback from peers, stakeholders, and leadership, fostering continuous improvement in research practices and personal development.

📝 Enhancement Note: The values emphasize a blend of user-centricity, operational excellence (efficiency, AI), and strong collaborative, proactive teamwork, which are hallmarks of successful modern UX research and ResearchOps functions.

⚡ Challenges & Growth Opportunities

Challenges:

  • Complex Technical Domain: Navigating the intricacies of identity management, cybersecurity, and enterprise IT requirements presents a steep learning curve and requires deep technical understanding.

  • Global Collaboration Complexity: Effectively managing research across multiple time zones, cultures, and communication styles requires strong asynchronous communication skills and proactive planning.

  • Balancing Generative & Evaluative Research: Ensuring adequate investment in both foundational, long-term strategic research and rapid, near-term evaluative studies can be demanding.

  • Scaling Research Operations: As a "foundational builder," establishing robust research processes, tools, and training programs from the ground up for a growing region can be challenging.

  • AI Integration Risks: Safely and effectively integrating AI tools while maintaining data privacy, ethical considerations, and research rigor requires careful strategy and execution.

  • Influencing Stakeholders: Translating complex research findings into compelling narratives that drive action and strategic alignment with busy EPD teams and executives.

Learning & Development Opportunities:

  • Advanced Methodologies: Opportunity to explore and apply cutting-edge research techniques, particularly those enhanced by AI.

  • Domain Expertise: Deepen knowledge in the critical fields of cybersecurity and identity management, becoming a sought-after expert.

  • ResearchOps Leadership: Develop skills in operationalizing research, building infrastructure, and scaling research capabilities, paving a path towards leadership roles in ResearchOps.

  • AI Research Specialization: Become a leader in leveraging AI for research efficiency and insight generation, a highly valuable and evolving skill.

  • Cross-functional Leadership: Hone skills in influencing and mentoring teams outside of direct reporting lines, enhancing strategic impact and collaboration.

  • Industry Conferences & Certifications: Support for attending relevant industry events and pursuing certifications in UX research, AI, or cybersecurity.

📝 Enhancement Note: The challenges are directly tied to the role's complexity and its "builder" nature, while growth opportunities are framed around developing specialized skills (AI, security) and leadership capabilities in both research craft and operations.

💡 Interview Preparation

Strategy Questions:

  • "How would you approach understanding the unmet needs of enterprise IT administrators regarding secure access management across various operating systems?" (Focus on problem framing, generative methods, and technical domain considerations).

  • "Describe a time you had to influence a product roadmap with research insights. What was your strategy, and how did you measure the impact?" (Focus on strategic thinking, stakeholder management, and ROI demonstration).

  • "Imagine you need to quickly evaluate the usability of a new passwordless authentication flow. What methodology would you choose, and why? How would you ensure the findings are actionable for the engineering team?" (Focus on methodological rigor, speed, and actionable recommendations).

  • "How do you see AI tools augmenting or changing the role of a UX researcher in the next 3-5 years, particularly in a B2B security context?" (Focus on forward-thinking, AI integration, and strategic vision). Company & Culture Questions:

  • "What interests you about Okta's mission to 'secure every identity, from AI to human'?" (Focus on alignment with company mission and values).

  • "How would you approach building a user panel for a new product area within Okta, considering the need for deep customer empathy?" (Focus on operational building, user recruitment strategy, and panel management).

  • "Describe your experience working with globally distributed teams. What strategies do you employ to ensure effective asynchronous communication and collaboration?" (Focus on global collaboration skills and communication methods).

  • "How do you foster a culture of research within cross-functional teams, empowering them to conduct their own studies?" (Focus on "research as a team sport" and enablement strategies). Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, follow a clear story arc: The Problem/Opportunity, Your Role & Approach, The Process (Methods Used), The Insights, The Impact/Outcome, and Key Learnings.

  • Emphasize Your Contribution: Clearly articulate your specific role and contributions, especially if you worked on a team.

  • Detail Your Methodology: Explain why you chose specific research methods and how they were appropriate for the problem and context.

  • Quantify Impact: Whenever possible, provide metrics to demonstrate the tangible business or product impact of your research.

  • Showcase AI Use (If Applicable): If you used AI tools, weave it into the narrative naturally, explaining the benefit and how rigor was maintained.

  • Be Prepared for Deep Dives: Anticipate detailed questions about your decisions, challenges, and the nuances of your projects. Practice articulating your thought process clearly and concisely.

  • Tailor to Okta: If possible, subtly tie your examples back to themes relevant to Okta, such as security, enterprise software, or cross-platform experiences.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only research expertise but also operational thinking, strategic impact, and comfort with complex technical domains, including the emerging use of AI in research.

📌 Application Steps

To apply for this Senior UX Researcher position at Okta:

  • Submit Your Application: Navigate to the Okta careers page or the direct link provided and submit your application through the official portal.

  • Curate Your Portfolio: Ensure your digital portfolio is up-to-date and prominently features 1-3 case studies that best highlight your experience in complex B2B/enterprise/security domains, your end-to-end research ownership, methodological flexibility, and measurable impact. Specifically, include examples demonstrating your strategic thinking and any AI tool integration if applicable.

  • Optimize Your Resume: Tailor your resume to emphasize keywords and experiences mentioned in the job description, such as "UX Research," "B2B," "enterprise," "security," "access management," "generative research," "evaluative research," "AI tooling," and "cross-functional collaboration." Quantify achievements where possible.

  • Prepare Your Presentation: Rehearse your portfolio presentation thoroughly. Focus on clear storytelling, articulating your thought process, and demonstrating the impact of your research. Be ready to answer in-depth questions about your methods, decisions, and collaboration style.

  • Research Okta: Familiarize yourself with Okta's mission, products (especially Access Management), company culture, and recent news. Understand their "AI first" approach and commitment to identity security. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must have 4+ years of product development experience in UX research or a postgraduate degree with 2+ years of experience. A strong portfolio demonstrating research ownership in complex technical or security-focused domains is required.